neahp - cause marketing for health care organizations

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NEAHP - 2011 Cause Marketing for Healthcare Organizations Joe Waters & Joanna MacDonald Selfishgiving.com Cause & Event Marketing, BMC March 14, 2011

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Page 1: NEAHP - Cause Marketing for Health Care Organizations

NEAHP - 2011NEAHP - 2011

Cause Marketing for Healthcare Organizations

Joe Waters & Joanna MacDonaldSelfishgiving.com

Cause & Event Marketing, BMCMarch 14, 2011

Page 2: NEAHP - Cause Marketing for Health Care Organizations

Who Are We?Who Are We?

Joe & Joanna: Cause Marketers, Boston Medical Center (6.5 years)

Future Authors, Cause Marketing for Dummies (July, 2011)

Joe: Blogger, Selfishgiving.com (6 years)

Joe

Page 3: NEAHP - Cause Marketing for Health Care Organizations

Three Areas of FocusThree Areas of Focus

Cause Marketing

Cause Marketing & Social Media

Location-Based Cause Marketing

Joe

Page 4: NEAHP - Cause Marketing for Health Care Organizations

Rules of the RoadRules of the Road

45 minute presentation

30 minute Q&A Questions after each

section and at the end

Put down your pens!

Joe

Page 5: NEAHP - Cause Marketing for Health Care Organizations

What is Cause Marketing?What is Cause Marketing?

Cause marketing is a partnership between a nonprofit and a for-profit

for mutual profit

Page 6: NEAHP - Cause Marketing for Health Care Organizations

CM Raises Money & AwarenessCM Raises Money & Awareness

Page 7: NEAHP - Cause Marketing for Health Care Organizations

8 Reasons HO Should Do CM8 Reasons HO Should Do CM

Perfect emotional message

Good reputation

Patients are partners

Vendors are a resource

Joe

Page 8: NEAHP - Cause Marketing for Health Care Organizations

8 Reasons HO Should Do CM8 Reasons HO Should Do CM

Good events to leverage

Large workforce

Flexible messaging

You can afford it!

Page 9: NEAHP - Cause Marketing for Health Care Organizations

Types of Cause MarketingTypes of Cause Marketing

Licensing

Message Promotion

Employee Engagement

Point-of-Sale

Purchase Triggered Donations

Digital

Joe

Page 10: NEAHP - Cause Marketing for Health Care Organizations

Point-of-Sale Cause MarketingPoint-of-Sale Cause Marketing

Joe

Page 11: NEAHP - Cause Marketing for Health Care Organizations

Why Point-of-Sale?Why Point-of-Sale?

Lucrative

Cost-effective

Easy to execute

Plays well with others

Page 12: NEAHP - Cause Marketing for Health Care Organizations

Local Success Story - BMCLocal Success Story - BMC

100 Job Lot Stores

Month-Long Program

$1M Since 2004

Page 13: NEAHP - Cause Marketing for Health Care Organizations

Local Success Story - BMCLocal Success Story - BMC

50 iParty Stores

$160,000/yr.

Co-marketing with other businesses

Page 14: NEAHP - Cause Marketing for Health Care Organizations

Purchase Triggered DonationsPurchase Triggered Donations

Joe

Page 15: NEAHP - Cause Marketing for Health Care Organizations

Action Triggered DonationsAction Triggered Donations

Page 16: NEAHP - Cause Marketing for Health Care Organizations

Why Purchase Triggered?Why Purchase Triggered?

Good money

Guaranteed

Natural for social media

Reflects a serious brand

Page 17: NEAHP - Cause Marketing for Health Care Organizations

Local Success Story – JumpstartLocal Success Story – Jumpstart

$.50 each drink

$15,000

Northeast Only

Page 18: NEAHP - Cause Marketing for Health Care Organizations

CM Meets SMCM Meets SM

Page 19: NEAHP - Cause Marketing for Health Care Organizations

PromotingPromoting

Page 20: NEAHP - Cause Marketing for Health Care Organizations

Learn

ing

Learn

ing

Page 21: NEAHP - Cause Marketing for Health Care Organizations

FundraisingFundraising

“Like” the Facebook Page ($5) Comment on the page or

“like” any posting ($2) Follow them on Twitter ($5) RT or mention Twitter handle,

@2ndharvest ($2) Post a photo showing your

support on Facebook, Twitter and Flickr (bonus $5 each!)

Page 22: NEAHP - Cause Marketing for Health Care Organizations

The Next FrontierThe Next Frontier

Page 23: NEAHP - Cause Marketing for Health Care Organizations

What is Location-Based Cause Marketing?

What is Location-Based Cause Marketing?

Using mobile technology to target consumers by location to achieve

cause marketing goals

Page 24: NEAHP - Cause Marketing for Health Care Organizations

Check-In Donations - 3/10Check-In Donations - 3/10

Page 25: NEAHP - Cause Marketing for Health Care Organizations

Check-In Donations - 1/11Check-In Donations - 1/11

Complete Challenge = $5 + $5 Match

Page 26: NEAHP - Cause Marketing for Health Care Organizations

BadgesBadges

Page 27: NEAHP - Cause Marketing for Health Care Organizations

Loyalty ProgramsLoyalty Programs

Page 28: NEAHP - Cause Marketing for Health Care Organizations

Mobile PaymentsMobile Payments

Page 29: NEAHP - Cause Marketing for Health Care Organizations

4 Practical Tips4 Practical Tips

Use LBS as an enhancer

Use LBS as is

Use LBS with the right demo

Use LBS to build credibility

Page 30: NEAHP - Cause Marketing for Health Care Organizations

For More TrainingFor More Training

www.HospCorpDev.com

Page 31: NEAHP - Cause Marketing for Health Care Organizations

For More TrainingFor More Training

www.SixFigureCauseMarketing.com

Page 32: NEAHP - Cause Marketing for Health Care Organizations

For More InfoFor More Info

Page 33: NEAHP - Cause Marketing for Health Care Organizations

For More InfoFor More Info