ncr itran 3000t tabletop transport - comtec.co.kr · b004-0000-0606 03.10.00 november 15, 2009 ncr...

B004-0000-060603.10.00November 15, 2009

NCR iTRAN 3000tTabletop TransportOperator Information

The product described in this book is a licensed product of NCR Corporation. Other brand and product names appearing in this publication are the trademarks or registered trademarks of their respective holders.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.

Address correspondence to:

NCR WaterlooAttention: Information Engineering580 Weber Street NorthP.O. Box 1611Waterloo, Ontario, CanadaN2J 4G5

Copyright © 2006, 2007, 2008, 2009By NCR CorporationDayton, Ohio U.S.A.All Rights Reserved

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Revision Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 1: Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Identifying System Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Original Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8New Operator Accessible Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Scanner with External Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Pockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Turning The System ON / OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Preparing Documents for Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Inserting and Removing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Document Feeding Slows Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18New Operator Accessible Feeder Replacable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Encoding Dropouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Endorser Print Drum Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Refilling Endorser Print Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Chapter 2: Maintenance Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Why Should The Workstation Be Cleaned? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24What and When Should You Clean ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Start-of-Shift Cleaning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Clean The Roll-On Stamp Drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Ink-Jet Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Encoder Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

1NCR iTRAN 3000t Operator Information

Contents

Chapter 3: Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Roll-On Stamp Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 4: Replacing Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

New Operator Accessible Feeder Replacable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Appendix A: Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Magnetic Scanner Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Ink-Jet Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Appendix B: System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51System Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Environmental conditions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Electromagnetic immunity: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Power supply: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Interface: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Product Dimensions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Processing Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Acceptable Documents: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Image Capture Details: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Encoder Details (Thermal): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Endorser Details (Ink Jet): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Roll-On Stamp Placement Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57CE Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

NCR iTRAN 3000t Operator Information2

Preface

About This BookThis book contains Operator information for the NCR iTRAN 3000t Table-Top Item Processing System.

Intended AudienceThis book is for operators or supervisors who use and clean the NCR iTRAN 3000t Table-Top Item Processing System.

ConventionsWithin the procedures described in this book, conventions help you to identify different types of information.

BoldBold identifies anything you must select, choose, run, press, or type. For example:

Type dbscrpt, then press Enter.

ChevronsChevrons (>) indicate a series of menu selections. For example:

Choose File > Import > Formats.

ItalicsItalics identify a placeholder that must be replaced with your own specific information. For example:

device=c:\path\7780mint.sys type=H.

Italics are also used for emphasis.


Preface

Notes, Tips, Important, Cautions, WarningsNotes, cautions, and warnings alert you to important or critical information. Each is displayed in a different way:

Note: Notes contain information that has special importance.

* Tip: Tips contains useful advice for the user on tasks or procedures.

! Important: Important text contains information to which the reader should pay close attention.

Caution: Cautions alert you to procedures or conditions that could damage equipment or data.

Warning: Warnings alert you to procedures or conditions that could cause personal injury.

NCR iTRAN 3000t Operator Information4

Revision Record

April 1, 2006

June 23, 2006

October 23, 2006

October 30, 2007

Section Revision

All First release

Section Revision

All Added Encoder information

Section Revision

Chapter 3 Corrected the Encoder Ribbon order number

Appendix B Added roll-on stamp print location details

Section Revision

Chapter 3 Corrected the Image Camera Cover (plastic), Feeder Reject group (Document Wiper) & Absorbing felt for endorser, order numbers on pg 27

Updated pictures on pages 10, 19 & 34. Updated info on document feeding on pg 15. Updated pocket capacity info on pg 41 Added encoder ribbon capacity of 6300 amount fields to pg 43. Updated endorser specifications on pg 43, 44


Revision Record

May 30, 2008

November 15, 2009

Section Revision

Chapter 1 Added Refilling Instructions for refilling the Roll-On Stamp on Pg 16

Chapter 2 Added note “No warning messages will be displayed when the cartridge is empty” on page 20.

Chapter 3 Updated minimum order quantities on Pg 27 Roll on Stamp Ink Refill and Roll on Stamp Added 3 new NCR-Direct part numbers to Pg 27 and added reference to Note 3 on Pg 28.

Appendix B Added to page 39 “Caution not to have cell phones, blackberries etc. within 1 meter of the MICR reader”

Section Revision

Chapter 1 Added updates to Operating Procedures

Chapter 2 Added updates to Operator Maintenance Procedures.

All Added information on Operator Accessible feeder, new camera cover and external power supplies for Scanner Modules.

Chapter 2 & 3 Added Systemedia part numbers for new hopper rollers and extended camera covers. Added serial number break-ln’s for new hopper and extended camera covers.

6 NCR iTRAN 3000t Operator Information

1
Operating Procedures
This chapter details the operator procedures that are required to:

turn the system ON / OFF

prepare the system for operation

load documents for processing

clear document jams

solving problems


Chapter 1: Operating ProceduresIdentifying System Parts

Identifying System Parts

Original Feeder

1 - Adjustment knobs (for parallelism between Feeder and Reader).

2 - Document bin for automatic feeding

3 - Document presser

4 - Access cover for reject group




New Operator Accessible Feeder

Caution: Lift the operator cover both ends at once straight up

New feeder serial number break-in is SN100832


Scanner

1 - ON/OFF indicator switch

2 - Front scanner

3 - Ink-jet print head

4 - Rear scanner

5 - Connection USB 2.0

6 - Mains fuse

7 - Connector power supply




Scanner with External Power Supply

New external power supply serial number break-in is SN100672


EncoderThe encoder module contains a thermal encoder and two roll-on stamps.



Pockets

1 - Document guide slot

2 - Document guide blade (3 per module)

3 - Single reject pocket

4- Variable document length guide

5 - Collections pockets (3 per module)


Chapter 1: Operating ProceduresTurning The System ON / OFF

Turning The System ON / OFF

1 Make sure that the controller PC is turned on and ready for use.

2 Perform the start of day cleaning (see Chapter 2).

3 Turn on the system power switch (Item 1 in the scanner picture.)

In this system, the encoder is disabled.

4 Listen for the usual startup tests from the system:

a Motors turn on

b The scanner lights turn on for approximately 2 seconds

c The LED on the encoder flashes during startup and download for approximately 30 seconds.

d A beep sounds when USB connections are established with the PC controller and the system is ready

5 At the PC controller, start your application program.


Chapter 1: Operating ProceduresPreparing Documents for Processing

Preparing Documents for Processing

It is important to prepare all documents properly before processing them on the workstation. Otherwise more document jams may result and document throughput may be reduced.

If possible, create batches of work that contain documents of similar lengths as batches of similar lengths will likely run with fewer jams.

Running documents longer than 8.5 inches will increase the likelihood of document jams.

Removing Staples, etc.Remove staples, paper clips, rubber bands, pins and other foreign objects from all documents.

Repairing Damaged DocumentsIt is especially important to fix all documents before processing them. Unfold any folded documents, repair dog ears, repair any tears or ripped edges. If an item cannot be repaired then use a carrier document. This will help alleviate jams.

Jogging Documents for the FeederBefore loading a stack of documents into the feeder, you must jog them first. Otherwise, documents may misfeed slowing down throughput.

Use a mechanical jogger set to its highest setting for about 15 seconds.

If documents of different sizes are being processed, then it is very important to jog the documents for a longer time.


Chapter 1: Operating ProceduresInserting and Removing Documents


Inserting and Removing Documents

This section tells how to insert and remove documents from the following parts of the workstation:

The feeder

The pockets

For instructions on removing jammed documents from various parts of the workstation, see “Clearing Document Jams” later in this chapter.

FeederTo ensure the feeder feeds documents, read the following instructions carefully.

To load a stack of documents into the main feeder, follow these steps.

1 Remove staples and paper clips

2 Check for dog ears on the bottom lead edge by fanning the documents. Remove the dog ears by straightening them as they may cause track interrupts.

3 Fan the documents, from both sides, to be sure they do not stick to one another.

4 Jog the documents before placing them in the feeder. Turn the jogger on its highest setting for about 15 seconds, run your fingers over the documents to create gaps and help the documents settle to the bottom.

5 Take hold of the documents to be loaded in the feeder in one hand such that your thumb is on the first document. Push the document presser (item 3 in the feeder picture back with the same hand. Use your other hand to support any documents already in the tray. Keep a steady pressure on the documents already in the tray. (be careful not to pull up on the documents already in the tray)

NOTE: Do not fill the feeder over 2/3 full for optimal feeder operation.

6 Make sure all documents are right side up and facing toward you.

7 Place the documents into the tray in a vertical manner ensuring they do not lean forward or misfeeds may result. The lead edge of the documents should be against the right wall of the tray.

8 Allow the document presser to move forward gently against the bundle of documents.

PocketsTo remove documents from or put documents back into a pocket, simply hold the paddle open with one hand and handle the documents with the other.

Chapter 1: Operating ProceduresClearing Document Jams

Clearing Document Jams

Document jams are a part of item processing. You can diminish jams by careful document preparation, and by making sure the documents are dry and clean.

If a document jam occurs:

1 Click on the continue button (displayed on the monitor). This will attempt to flush the documents to the reject pocket. If this fails then:

Starting with the downstream document, carefully work each document up and out of the transport.

Where possible turn the rollers by hand to help clear the jam.

Stack the documents in sequence as you remove them.

2 If a metal object caused the jam, make sure that:

a The scanner camera-covers are not damaged.

b The endorser stamps do not have embedded metal or damage.

c There are no metal fragments on the scanner heads.

3 Follow the application prompts to reprocess the items that were removed, in the order the application requests them.


Chapter 1: Operating ProceduresSolving Problems

Solving Problems

Power ProblemsMomentary power outages can result in the encoder not running, while the other system modules remain running. In this instance, documents jam at the encoder entrance.

Turn the scanner power off, wait ten seconds, then turn the scanner power on again; the system should now operate normally.

Document Feeding Slows DownDocument throughput drops to 90 DPM from the normal 200.

Clean the track sensor in the feeder.

Ensure the new Double Feed sensor kit has been installed. NCR part number 877-0233180

(See picture below of new sensor) If the sensor does not look like this, get your CE to order one and install it for you.




New Operator Accessible Feeder Replacable Parts

If feeding problems persist and the feeder is operator accessible:

remove the top cover as shown earlier in this book

the picker roller and retard roller are replacable by lifting them straight up.

Note: New feeder serial number break-in is S/N100832.


Encoding DropoutsIf the encoding shows dropouts (voids) check the expiry date on the encoding ribbons. Expired or improperly stored ribbons can cause this problem.

Order no more than a six-month supply of fresh encoding ribbons, and store them in a cool place away from cleaning solvents.



Endorser Print Drum Print QualityWhen a print drum begins to print too light (approximately 200,000 documents after a refill), the print drum must be refilled. If after cleaning and refilling a print drum it still makes poor endorsements, at approximately 1,000,000 impressions, it must be replaced.

Refilling Endorser Print DrumRefill by pouring ink in holes A,B, and C, as per the following procedure:

1 Pour the ink into each hole until it is full

2 Wait until the ink is absorbed (about 10 - 15 min.) and then refill again

3 Repeat this sequence (3 - 4 times) until the roll-on stamp will not absorb more ink


2
Maintenance Procedures
This chapter details the operator maintenance procedures that are required to keep the NCR iTRAN 3000t operating at optimum performance.

Start of shift cleaning is required.

Supplies like the ink-jet cartridge must be replaced when they are used up.


Chapter 2: Maintenance ProceduresWhy Should The Workstation Be Cleaned?

Why Should The Workstation Be Cleaned?

In any document processing operation there is paper dust (from the documents). This dust, together with small bits of paper, collects in the workstation. The workstation should be cleaned to avoid the following issues

more documents may jam slowing throughput

feeder module may miss-feed or double-feed

more misreads and rejects may be generated

the codeline and document images displayed on the monitor are fuzzy and hard to read

the workstation may need service more often resulting in lost time

A Note about Paper DustDuring document processing small pieces of paper come off the documents. Paper Dust clogs the sensors that tell the iTRAN 3000t where each document is. It also gathers on the scanner module, making it difficult for the workstation to read the documents correctly

It normally takes less than 10 minutes at the start of shift to clean the paper dust from the track.

By cleaning the iTRAN 3000t, fewer track interruptions will be generated.

Each iTRAN 3000t should have cleaning materials (including a vacuum cleaner) close by.

Location of Track Sensors


Chapter 2: Maintenance ProceduresWhat and When Should You Clean ?

What and When Should You Clean ?

You must clean certain parts of the workstation at least once every day. If the site is running more than one shift, clean at the start of each shift. The section starting on the next page gives a complete procedure for cleaning all of these parts.

Other parts of the workstation need cleaning less often. For instructions on cleaning each of these parts, go to the section of this chapter that covers the module in question.

Note: These guidelines are for workstations with normal dust buildup. If the workstation is reporting errors caused by dust, the workstation should be cleaned more frequently. It takes time to stop operations and clean the workstation, but time will be saved by having fewer problems processing documents.

Caution: Don’t try to lift or remove any covers unless instructed to do so. Some covers are only meant for service personnel.


Chapter 2: Maintenance ProceduresStart-of-Shift Cleaning Procedure

Start-of-Shift Cleaning Procedure

Every day before starting the workstation, perform these cleaning tasks:

1 Clean the entire length of the track using a vacuum cleaner.

2 Clean the track sensors

3 Clean the camera covers

4 Clean the roll on stamp drums (if equipped)

How to Clean the WorkstationTo clean the workstation follow the instructions below. While cleaning, check parts such as ribbons, and rollers for wear or damage. If a part needs replacing and this book tells how to replace it, follow the instructions carefully. Otherwise call for service.

Caution: When blowing air or vacuuming, avoid touching the encoder ribbon and the endorser cartridge. Most cleaners won’t remove the ink from the endorser cartridge. It will wash off your skin gradually, but may be permanent on clothing. The encoder ink is more easily removed.

1 Turn off the workstation.

2 Remove any documents that are in the feeder.

3 Remove the ink jet cartridge.

See the instructions for removing the ink-jet cartridge on Pg 30

4 Set the vacuum to blow air. Then use the crevice attachment to blow bits of dust from the workstation.

If the vacuum is not equipped to blow air, a can of non-condensing compressed air can be used. Keep the can upright and bend the plastic nozzle so the air can get into the track.

Caution: Only use compressed air which is intended for use on camera lenses. (Check the label).

5 Start cleaning, starting at the feeder, moving down along the inside of the track. Blow out any dust you can see, but do not force the tool against any parts of the workstation. Do this for all modules.

6 Repeat Step 5 with the vacuum set to suction.



Cleaning the Track SensorsUsing the cleaning swabs (Systemedia cleaning swab #523396) Slide the swab down the side of the track walls at the sensor locations (both sides) and gently move up and down to remove dust from the sensors. See pictures on Page 24 showing the track sensor locations.

Cleaning the Image Camera Covers1 Slide each image camera cover up and off the camera body, then clean it with soap and water,

then dry with a dry cloth. (see chapter 3 for ordering information). DO NOT USE ALCOHOL.

Ensure there is no build up of ink deposits on the cover.

Replace any cracked covers. (see Chapter 3 “Ordering Supplies”)

.

.

Caution: If you find spilled ink. Wipe the ink up with a cloth and dispose of the cloth.



2 Re-install the camera cover by sliding the cover down over the camera body, until the upper tab rests on the camera body.



Feeder Cleaning the Feed RollerCleaning the feed roller should be done if the feed roller looks dirty or there is an unusual number of double feeds or misfeeds.

The roller can be cleaned using a swab soaked with isopropyl alcohol.

If the document wiper appears to be glazed, the wiper can be turned by 1/3 of a turn to expose another surface. This can be done twice (all three surfaces used). Once all three surfaces are used the wiper should be replaced (see ordering parts in chapter 3 & replacing parts in chapter 4).



Clean The Roll-On Stamp DrumsCheck the Roll-On stamp drums for a build-up of ink and dust. This is not a frequent problem; you only need to clean the roll-on stamps if the build-up lowers the print quality.

You need the following supplies:

A soft nylon brush (like a tooth brush)

Disposable gloves to keep your hands clean

.

.

1 Undo the retaining nuts that hold the print drums in place, then set them aside

2 Put on the disposable gloves, then lift a print drum up and off its shaft.

3 Hold the print drum inside the garbage can, then gently use a soft brush to remove all ink and dust deposits.

4 Inspect the clean print drum for damage.

If the print drum is usable, reinstall it in the encoder module.

If the print drum is damaged, dispose of it, and install a new one.

5 Repeat steps 2 through 4 for the second print drum.

6 Replace the retaining nuts, and tighten them gently so that you can remove them as needed. n

Be careful not to drop the thumbscrews

Caution: Be careful not to drop the retaining nuts into the machine. If you do, call NCR for service help.


Chapter 2: Maintenance ProceduresReplacing Supplies

Replacing Supplies

Ink-Jet Cartridge

While running the machine, occasionally check the ink-jet endorsement for quality and when the cartridge needs replacement, proceed as follows:

1 Lift off the ink-jet cover.

2 Pull the latch (D) away from the ink-jet cartridge (C), then lift out the old cartridge.

3 Unwrap the new cartridge, and pull off the shipping tape.

4 Pull the latch out and insert the new cartridge, front first, then push down the rear of the cartridge then release the latch.

If the cartridge is properly in place, the latch will fit snugly against the cartridge.

5 Test the print quality. n

Note: No warning messages will be displayed when the cartridge is empty.

Note: When properly installed the front of the cartridge will be slightly lower than the rear.



Encoder RibbonWhen the encoder ribbon needs to be replaced, your workstation stops moving documents and displays a message on the workstation screen.

Get a replacement encoder ribbon, then follow these steps to replace the used ribbon:

1 Swing open the front encoder door.

2 Pull the end of the ribbon off the empty ribbon spool .

3 Lift out the empty ribbon spool.

4 Pull the empty core off of the supply spool Do not discard the paper core. Set both parts aside for later use.



5 Roll the last of the ribbon onto the take-up spool (turn the take-up spool by hand), then pull the take-up spool out of the holder.

6 Pull the used ribbon roll off the take-up spool. Discard the used ribbon roll, but SET THE SPOOL ASIDE.

7 Unwrap the new ribbon, then push the ribbon, notched end first, onto the supply spool. Make sure the notches lines up.

Align the notch and tab, then push the cardboard core until the ribbon is fully in place against the wall of the feed spool.

8 Remove the tape from the new ribbon leader. SAVE THIS PIECE OF TAPE.



9 Snap the supply roll into the holder.

10 Gently push the green print-head latch to the right, then lift it up slightly to unlatch the print head.

11 Press down on the forward portion of the print head (closest to the track) so that it points down at an angle.

12 Pull up on the end of the new ribbon until you have unrolled all of the ribbon leader.

13 Place the end of the ribbon leader over the top of the print head.

14 Push the leader forward over the print head with your fingers. As you push the ribbon leader forward, wiggle it slightly from side to side to keep it from getting caught. Be sure that the ribbon goes under the green lower guide bar.



Stop when you see the end of the ribbon leader appear under the ribbon holder.

15 Pick up the take-up spool and the empty cardboard ribbon core (saved previously).

Push the notched end of the cardboard core over the take-up spool. Align the notch and tab, then push the core into place.

16 Hold the take-up spool over the encoder with the notch to the right.

Bring the ribbon leader under the take-up spool and wrap it around the take-up spool.



17 Align the ribbon edge with the core edge and tape the end of the ribbon leader to the core on the take-up spool with the piece of tape you saved.

Make sure that the leader edge is not taped crookedly onto the core.

18 Turn the take-up spool until all the ribbon leader is wrapped on the core.

19 Snap the take-up spool into place on the ribbon housing.

20 Push straight down on the green latch. As it moves downward, the carriage will move down also.

When the latch stops moving, press down hard until the latch clicks into the operating position.

21 Turn the take-up spool until the ribbon is tight.

22 Close the encoder door. n


3
Ordering Supplies
The following supplies for your NCR iTRAN 3000t system can be ordered from NCR.

http://www.ncr-direct.com/

Table 3-1:

Description Order Number Qty / Package

Cleaning tissue, dry (for ILM) 523406 50

Cleaning tissue, wet (for ILM) 523419 50

Cleaning swab 523396 100

Ink-jet cartridge, black (for Reg CC) HP C6602A 203250 1

Ink-jet cartridge, red 203247 1

Encoder ribbon, thermal (see Note 1) 182436 6

Roll-on stamp in encoder module (see Note 2) 9418-0139 5 (Min. Order)

Ink for the roll-on stamp, bottle 9418-0140 5 (Min. Order)

Feeder reject group (document wiper) (see Note 3) 9418-0157 1

Image camera cover, plastic (see Note 3) (picture pg 28) 9418-0158 1

Image camera cover, plastic (new style) (picture pg 28) 9418-0170 1

Absorbing felt (for endorser) (see Note 3) 9418-0159 50

Tall roller (operator replacable) (new hopper) 9418-0168 1

Short roller (operator replacable) (new hooper) 9418-0169 1

UltraJet Canned Air 10oz 526487 1

Note: 1.) Each ribbon can encode approximately 6300 amount fields.

2.) You must call NCR Direct (1-800-543-8130 in the US) to order this part. The analyst will help you specify the text and graphics to be engraved on the roll-on stamp. (There is a one-time setup fee for each unique stamp.) (Min. Order 5) See following section for stamp details.


Chapter 3: Ordering SuppliesRoll-On Stamp Details

.

Roll-On Stamp Details

The roll-on stamp, with reinking and careful cleaning, should last for approximately 1,000, 000 impressions. (Reinking should provide approximately 200,000 impressions.)

To order new or replacement stamps, you need call NCR Direct and be able to provide the following information.

Shipping Address

Text and graphics for the stamp.

See www.ncr-direct.com to obtain a telephone number for your area.

Note: 3.) Order the following supplies from NCR Service, until they are available from NCR Direct.

Table 3-2:

Description Order Number Qty / Package

Feeder reject group (document wiper) 877-0231368 1

Image camera cover, plastic 877-0231334 1

Absorbing felt (for endorser) 998-0717857 50

Note: Use the following details for the stamp text and graphics


4
Replacing Parts
There are operator replaceable parts in the following modules of the iTRAN 3000t system:

Feeder

Scanner

Encoder

See the following sections for instructions.


Chapter 4: Replacing PartsFeeder

Feeder

If the feed feeder has excessive double feeds, check the reject group (document wiper). If the surface that faces the documents is worn, you can put an unused surface to work. (if all three surfaces of the reject group (document wiper) are worn replace it with a new part)

1 Remove any documents from the feeder.

2 Lift off the access cover.



3 Turn the thumbscrew to remove it.

4 Push the reject group (document wiper) away from the track.



5 Lift the reject group (document wiper) out of the feeder, then turn it so that an unused surface faces the document path. (if all three surfaces of the reject group have been used install a new reject group in its place) For reject group (document wiper) part number see Chapter 3, “Ordering Supplies”

6 Pull the shaft out, then slide the reject group (document wiper) back into place. It must slide forward into the track opening.

7 Replace the thumbscrew.

8 Replace the cover. n



New Operator Accessible Feeder Replacable Parts

If feeding problems persist and the feeder is operator accessible:

remove the top cover as shown earlier in this book

the picker roller and retard roller are replacable by lifting them straight up.

Note: New feeder serial number break-in is S/N100832.


Chapter 4: Replacing PartsScanner

Scanner

If you see horizontal lines in your images, the plastic camera cover may be scratched from staples or document jams.

The image camera covers are easily replaced:

1 Swing open the scanner cover.

2 Remove any jammed documents from the image area.

3 Pull the image camera cover straight up and off the camera.

4 Unwrap a new cover, then clean it with a lint free dry cloth. (See Ordering Information in chapter 3)

5 Align the new cover with the camera, then slide it into place until the upper tab rests on the camera. n


Chapter 4: Replacing PartsEncoder

Encoder

The encoder module holds two rotary stamps. You can replace these stamps when they wear out, or if your processing work needs a different endorsement.

To remove and replace a stamp:

1 Open the appropriate encoder cover.

2 Using a disposable glove, unscrew the retaining nut from the top of the stamp.

3 Lift out the stamp. Either dispose of it, or store it in a sealed plastic bag.

4 Unwrap the new stamp, then slide it over the shaft.

5 Align the notch in the stamp with the roller, then push the stamp down into place.

6 Reinstall the retaining nut, and tighten it gently so that you can remove it as needed. n

For further endorser information see “Refilling Endorser Print Drum” on page 21. Also see “Clean The Roll-On Stamp Drums” on page 30

Caution: Use disposable gloves and store unused stamps in a self-sealing plastic bag. The ink is difficult to remove from skin and clothing.

Be careful not to drop the thumbscrews

Caution: Be careful not to drop the retaining nuts into the machine. If you do, call NCR for service help.


Chapter 4: Replacing PartsEncoder


A
Character SetsMagnetic Scanner Characters
CODE Magnetic Scanner CHARACTERS

DECIMAL HEXADECIMAL ASCII E13B CMC7 32 20 SPACE

35 23 #

43 2B +

45 2D -

48 30 0 0 49 31 1 1 50 32 2 2 51 33 3 3 52 34 4 4 53 35 5 5 54 36 6 6 55 37 7 7 56 38 8 8 57 39 9 9 58 3A : A 59 3B ; B 60 3C < C 61 3D = D 62 3E >

74 4A J

78 4E N

80 50 P

88 58 X


Appendix A: Character Sets

93 5D ]

124 7C |

33 21 ! UNKNOWN CHARACTER READ

63 3F ? UNKNOWN CHARACTER READ



Ink-Jet FontsThe following chart shows the print-characters for the ink-jet endorser.

Note: The roll-on endorser (stamps) are a customer-ordered supply item.

0 1 2 3 4 5 6 7

0 SP 0 @ P ‘ p

1 ! 1 A Q a q

2 “ 2 B R b r

3 # 3 C S c s

4 $ 4 D T d t

5 % 5 E U e u

6 & 6 F V f v

7 ‘ 7 G W g w

8 ( 8 H X h x

9 ) 9 I Y i y

A * : J Z j z B + ; K [ k {

C , < L \ l

D - = M ] m }

E . > N ^ n

F / ? O _

o


B
System Information
This chapter contains environmental information and system certifications.

Caution: Moving or disassembly of the system should be preformed by qualified service personnel.

Caution: If you move the system, make sure that you connect all power cords to the same power circuit, and that this circuit is not shared by laser printers, photocopiers, or heavy inductive load. All system components, including the PC and monitor, must be connected to a single power bar.

Caution: Modern MICR readers have improved sensitivity and accuracy; as a result they can be affected by other high power electronics.

Please do not allow Cell Phones, Blackberries, Blue Tooth enabled devices and Power Packs within 1 meter of the MICR reader.


Appendix B: System InformationSystem Characteristics

System Characteristics

Environmental conditions:

Electromagnetic immunity:The product will function correctly if positioned at a minimum distance of 10 cm from an electromagnetic emission source (video, PC, etc.)

Power supply:The power supply is switching and can therefore be used if a specific mains cable is included, in all the different countries for which it is destined. An ON/OFF switch is located on the reader.

All system components, including the PC and monitor, must be connected to a single power bar. We strongly suggest that you use a surge-protected power bar.

Mains and power:100-240 V AC 120 W 50÷60 Hz

Interface:USB 2.0

Table B-1:

Temperature: from 10°C to 40°C

Humidity (no condensation): from 20% to 80%

Temperature gradient: 15°C/hour



Product Dimensions:

Capacities

FeederThe feeder holds up to 500 documents (minimum thickness)

PocketEach pocket bin holds approximately 250 documents (depending on paper weight and quality of documents, the quantity can be much less in some cases).

Table B-2:

Size Feeder Reader Encoder 3-Pocket Bin

Length: 237 mm 436 mm 356 mm 250 mm 160 mm/250 mm max

Width: 161 mm 265 mm 254 mm 215 mm 60 mm

Height: 152 mm 200 mm 166 mm 115 mm 60 mm

Table B-3:

Feeder Reader Encoder 3-Pocket Bin

Weight: 3 Kg 10,5 Kg 7,7 Kg 4,5 Kg 4,5 Kg



Processing RatesA USB 2.0 interface is required in the controlling computer, but the thoughput of this interface varies with the chip-set used by the computer manufacturer. The type of image capture used also impacts processing rates:

Thru-puts specified below are measured with a 6” document and a Pentium 4 spec PC.

Table 1:

Mode Of Operation Thruput 9850-8201

Thruput 9850-8204

200X200 dpi scan, front + rear images (16 level grey) 200 dpm 200 dpm

200X200 dpi scan, front + rear images, (256 level grey) 200 dpm 200 dpm

100X100 dpi scan, front + rear images, (24 bit color) 190 dpm 100 dpm

200X200 dpi scan, front + rear images, (24 bit color) 160 dpm 75 dpm

Red Drop-out mode 200 dpi 200 dpm n/a

Amount field encoding (6” docs) 65 dpm 65 dpm

Endorsing (one line: 71 characters) 200 dpm 200 dpm

Pocketing (1-10 pockets) 200 dpm 200 dpm



Acceptable Documents:

Image Capture Details:

Encoder Details (Thermal):

Endorser Details (Ink Jet):

Table B-4:

Height: from 60 mm to 108 mm

Length: from 130 mm to 216 mm

Thickness: from 0.07 mm to 0.12 mm

Weight: from 70 g/mq to 120 g/mq

Table B-5:

Resolution: (100 dpi x 100 dpi) (3.93 X 3.93 ppmm)

(200 dpi x 200 dpi) (7.87 X 7.87 ppmm)

Grey scale: 256 or 16 grey levels

Illumination: RGB illumination (illumination Red-Green-Blue)

Red = 630 nm

Green = 520 nm

Blue = 465 nm

Table B-6:

Encoding Amount Field Only: Approximately 6300 Documents / per ribbon

Table B-7:

Number of lines printed: 1 on rear of document

Character spacing: Prior to WiseIP Ver 5.05 15 characters per inch

Character spacing: WiseIP Ver 5.05 & later 10 or 15 characters per inch

Print position: centered 33 mm from document bottom

fixed at 15 mm from leading edge

Character height 2.3mm

Character capacity: 600,000 draft characters per cartridge

300,000 bold characters per cartridge



NOTES: WiseIP allows a maximum of 85 characters to be endorsed.

There is no checking done to see if the document is long enough to endorse the number of characters entered. For example, if one selects 85 characters to be printed on a 6” (152mm) document, only the first 80 characters will be printed - the last 5 characters will not be printed since the document is not long enough - no error message is generated to indicate the last 5 characters have not been printed.

WiseIP does not allow bold endorse print.

WiseIP does not support downloadable fonts on the iTRAN 3000t


Appendix B: System InformationRoll-On Stamp Placement Details

Roll-On Stamp Placement Details


Appendix B: System InformationCE Declaration of Conformity

CE Declaration of Conformity


B004-0000-0606 November 15, 2009