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    CHAPTER NO 1

    1.0 INTRODUCTION

    My report is on NBP. After doing two months (8 weeks)

    internship in National Bank of Pakistan (main branch Mardan 0365). I

    gave preference to NBP because it serves as leading bank in Pakistan.

    1.1 Background of StudyThe economic and social growth of every developing country

    based mainly on its financial institution like bank. In the development

    of economy the bank sector plays an important role.

    Banks are adopting major changes with the increase completion

    and the development of modern technology. Besides the role of banks

    in KPK is very important and contributing to the province as well as to

    national economy. NBP was establishing in November 9 1949.

    NBP is a major business colleague for Pakistan emphasizing on

    increasing economic growth by fair lending policies and offering

    modern products and services to the costumer. The characteristics of

    NBP involves its serves as a commercial bank for our country also act

    as an agent for central bank act as a trusty NIT (national investment

    trust) and consider a premium bank of country.

    1.2 Purpose of Study

    According to HEC rule for the completion of BBA (HONS.)

    finance degree two months internship in a financial institution is

    requirement.

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    In order to fulfill this requirement the students were as an internee in a

    bank or other organization. So I preferred NBP because it is an

    established bank in public sector.

    The purpose of my study is to obtain relevant information tocomplete my internship report on NBP.

    To acquire practical knowledge in a bank To suggest some solution to their problem through SWOT

    analysis of NBP.

    To obtain experience for my future job.1.3SCOPE OF STUDY:

    My scope of study involves an enough detail about NBP. As a

    student of finance specialization my main focus was to study the

    Financial Position of NBP currently and with previous years.

    Working as an internee in different departments I observe different

    problems in option and suggested some solution.

    1.4Limitations of the study: Two months (8 weeks) of duration was very short for a

    complete stage so the study had to be restricted to certain

    specific areas only. Hence we can term the time factor a big

    limitation of the study.

    Due to large volume of work handled by NBP the mainbranch, the workload on the employees was too much due

    to which they could not properly share their views about the

    organization.

    Most of the data was confidential. Rigid work schedule of the Bank.

    Above all limitations create different in collecting complete

    information.

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    1.5METHODOLOGY OF STUDY:The key job in my internship was to collect quality information

    about NBP. For this I collected primary as well as secondary data.

    Primary data include personal judgment, interviews, physical

    observation and literature review.

    Secondary data include internet reports relevant books and

    newspaper.

    CHAPTER 2

    BANKING AND NATIONAL BANK OF PAKISTAN:

    1) BANKING:

    The origin of the word bank has not been decided so far. Some people

    say that it is derived from word banquet or banks, which means a

    bench.

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    Some people say that that it is derived from German word back which

    means joint stock fund.

    BANK:

    A financial institution which collects/accepts money from individuals,

    firms, and companies at a lower rate of interest and give to those who

    need it, at high rate of interest.

    Bank is an financial intermediary that accepts money from those who

    surplus and lend to needed ones.

    Banks are playing an important role in countrys development. When

    banking sector of a country is un organized, it creates problems in

    countrys development.

    2) EVALUATION OF BANKING IN PAKISTAN:

    An efficient banking will be needed for a country like Pakistan.

    The first phase of evaluation of banking in Pakistan was very hard, as

    it was a new country without any proper resources.

    When people came to realize the importance of money as a medium of

    exchange, the people felt maturely a need of financial institution to

    cope with various economic needs.

    At partition time, only two banks were Pakistani, twenty nine banks

    were Indian and seven were exchange banks.

    The reserve bank of India was suggested to continue banking function

    in Pakistan, which resulted in negative effect, I-e scheduled banks

    decreased from 487 to 195 branches in 1948.

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    NATIONAL BANK OF PAKISTAN:

    3) HISTORY OF NATIONAL BANK OF PKISTAN:

    The establishment of NBP was laid vide NBP ordnance XIX 1949.

    It was suggested to establish NBP in 1950, but it was arranged earlier

    in 9 November 1949 following the devaluation of Indian rupee.

    NBP start operations in November 1949. The bank of Bahawalpur

    was only one subsidiary of NBP in 1950.

    In January 1974, NBP and 13 other banks of Pakistan were

    nationalized by nationalization ordinance 1974.

    4) NBPS MISSION STATEMENT:

    The mission statement of NBP is,

    To make the bank absolute and competitive with

    performing, quality stuff and operations and products and services, to

    develop Excellency almost in every activity of the bank.

    5) GOALS AND OBJECTIVES OF NBP:

    The goals and objective of any organization may be desirable results,

    which they may want from their operation that may be short term or

    long term.

    The goals and objective of NBP are,

    increase in deposits

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    Increase in advancing of loans.

    INCREASING DEPOSITS:The main objective of NBP is to increase their deposits. By increasing

    its deposits, NBP can advances more loan which enhance high profit.

    NBP is trying their best to improve its services and increase its

    deposits, by the following two factors.

    Courtesy of customers and Facilitating their services.

    ADVANCING OF LOANS:The rate of profit for a bank defends on the rate of advancing loans to

    the customers.

    Greater the rate of loon advancing, greater will be the rate of profit or

    vice versa.

    Bank collects surplus money from the people and invests it in different

    projects or extended to the people who are in need of it. NBP trying to

    give loans to potential and stable customers.

    Besides these objectives, NBP also trying to create better environment

    for customer services and efficient and quick operations in theirrespective branches.

    6) FUNCTIONS OF NBP:

    NBP like other commercial bank is busy in receiving deposits,

    advancing loans, financing international business and discounting bills.

    The main functions of NBP are;

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    a) ACCEPTING DEPOSITS:

    All banks depends upon the money deposited by the customers in

    bank. Deposits may be:

    CURRENT DEPOSITS:There is no interest on these deposits. Current account can be opened

    with an amount Rs. 500/. It is suitable fpr businessmen.

    PLS TERM DEPOSITS:These are deposits for fixed time period. In such deposits profit varies

    upon time period.

    PLS SAVING DEPOSIT:It allows customers to deposit and withdraw money easily. Interest is

    paid on these deposits, and can be opened with Rs. 500/.

    b) DISCOUNTING BILLS:

    NBP also involve in discounting bills of exchange (mature bills).

    c) AGENCY SERVICES:

    NBP also provides agency services to its customers, like..

    DIVIDEND COLLECTION:NBP offers dividend or interest earned on different securities.

    CHEQUES COLLECTION:NBP collects and pays cheques, promissory notes and bills.

    GENERAL UTILITY SERVICES:

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    NBP provides clearing services of electricity, gas and telephonebills for its customers.

    Locker services are also available for customers. It provides different information to the forex department.

    7) MANAGEMENT OF NBP:

    The overall management of NBP involves, board of directors,

    executive committee , chief executive and group chiefs.

    a) BOARD OF DIRECTORS:

    BOD serves as top controlling bodies in NBP.

    BOD consist of a chairman (president), three seniors executives vice

    president(SEVPs), a representative of council, representative of

    government and a secretary finance. These BODs are nominated by

    government.

    b) EXECUTIVE COMMITTEE:

    The BODs elect members for executive committee. It is consist of one

    president, a secretary and eleven other members. This committee is

    responsible for day-to-day affairs of the bank.

    c) CHIEF EXECUTIVE:

    The president serves as chief executive of the bank and controls all

    affairs of the NBP.

    d) GROUP CHIEFS:

    The management of the bank has been split up in to divisions. Each

    division is supervised by the regional chief (SEVP).

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    It is a process through which people learn different skills and

    knowledge. It bring changes in the current behavior of the

    trainee.

    d) TRANSFER POLICY:Transfers mean change in the position of an employee.

    Transfers may be within the departments or outside the

    organization.

    Transfer of employees from one post to another post is called

    inter transfer policy. Employees are usually transfers to

    enhance their skills and performance.

    Transfer of employees from department to another iscalled inter departmental transfer. it is useful for

    employee to make the all rounder.

    e) PROMOTION POLICY:Promotion means high responsibility higher pay and status.

    Seniority is not the base offer promotion but performance of an

    employee also causes promoting. The criteria for promotion in

    NBP are,

    Seniority list Annual appraisal.

    f) SALARY ADMINISTRATION:Salary is the fee to employees given by organization in return

    of their duty performance.

    NBP have a good name in their responsibility interms ofemployees salary, benefits, pension etc. the salaries of

    employee are sufficient to their responsibilities.

    g) BENIFIT PACKAGES FOR THE EMPLOYEES:The benefit packages given by NBP to its employees are;

    LEAVES;Different types of leaves are set for employees, like,

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    Privilege leaves (30 days every year) Casual leaves (11 days in a year) Medical leaves (30 days in a year with full pay) Pilgrimage leaves (40 days once in entire

    services with full pay).

    COMPENSATIONS: Bonus:

    These are paid regularly on the basis of profit earned by

    NBP.

    Provident fund:These are pensionable and required seven percent of

    employees salaries.

    ALLOWANCES:NBP provides different allowances to its employees.

    Medical allowance:NBP pay back the medicines and other medical costs

    incurred to its employees. The actual bills must be

    provided to the bank.

    .house rent allowances:

    NBP also providing house facility to it employees.

    STAFF LOAN:NBP also offer loan facility to its employees.

    HOUSE BUILDING LOAN:It is loan provides for the construction of home.

    Installment are deducted from their salary.

    CONVEYANCE LAON :It is a loan granted for the purchase of vehicles. The

    repayment of the loan is very easy and on convenient

    terms and conditions.

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    CHAPTER 3

    ACTIVITIES OF INTERNEE

    An internship in an organization is necessary part of BBA (Hons)

    degree. In order to achieve this task I decided to undergo an internship.

    Being the student of finance specialization, my major area for

    consideration was banks.

    I suggested National bank of Pakistan for my internship as it was a

    public sector bank and becoming a leading one.

    With the care of G.M(HR wing), NBP regional office Mardan,

    MR.kifayt ullak khan, I was sent to the NBP main branch Mardan

    (0365) for internship program.

    MR fahad (officer HRM) at August 8,2012 send me written

    endorsement to start my internship in NBP main branch mardan

    (0365).

    My branch was located in District Mardan at the busy site of Mardan

    BANK ROAD. The staff details are,

    MANAGER: Mr. SAID QAMASH KHAN

    OPERATIONAL MANAGER: MR JAMAL NASIR

    COMPLAINCE OFFICER: RAHEEM KH

    ALONG WITH THIS THERE ARE 33 PERMENENT AND 10

    CONTRACT EMPLYEES.

    I started my work at August 8, 2012 from ACCOUNT OPENING

    SECTION.

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    Mr.zafar ullah khan was the in charge of this section, and was total two

    members in this section.

    In this section I learned about account opening, account closing and

    issuance of check book.

    I observed that bank was using KYC (known your customer) policy for

    account opening. I spent one week in this section.

    After this I was sent to REMITTANCES SECTION. Mr.Rasheed

    was the in charge of this section. Total members in this section were

    five(5).

    In this section I studied about the transfer of money from one branch to

    another branch.

    I also studied about the demand draft (DD), cheque collection and WU

    (Western Union).

    Now I was shifted to ADVANCES/CREDIT SECTION. Mr.Amankhan was the section in charge . Here I was greatly helped by Sir

    Dawood khan (assistant to incharge) and told me about this section .

    here we are concerned with the advancing of loans.

    From this section I was sent to the GOVERNMENT SECTION.

    Mr.Malik jhanzeeb was the section incharge along with other seven

    members. Here my performance was related to the tax collection ,

    paying pension and renewal of weapons and passport fee collection. I

    learned the scrolling method and the purpose of scrolling. Sir Ibadullah

    jaan greatly healped me to know about the govrnement section

    activities.

    I also studied the CLEARIGN SECTION. Mr. Jameel Akhter was

    the officer of this section.

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    Here I studied the banks functions of paying and collecting cheques.

    I also spent few days in ESTABLISHMENT SECTION. Here wewere concern with different establishment of the branch, which were

    related with branch operations.

    Briefly in my two months internship I stayed at the following

    deparments of NBP main Branch Mardan.

    Deposit Section.

    Cash Section. Government section. Clearing Section. Advances Section. Forex Section. Remittances Section.

    Note:

    The in depth detail of these sections/departments will be discussed in

    separate chapters.

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    CHAPTER 4

    DEPOSIT DEPARTNENT

    The basic function of deposit department is to receive deposits.

    Deposits are called as the life blood of any bank. These serves as raw

    materials for banks, these are the debts of the bank.

    The deposit department of NBP main branch mardan is concerned

    with, account opening and closing, issuance of cheque books and

    providing the locker facility to its customers.

    1) TYPES OF ACCOUNTS OFFERED BY THE NBP:

    Customer can open different accounts (local and foreign currency) at

    NBP main branch Mardan.

    CURRENT ACCOUNTS:Current account offers,

    No profit (no interest) Demand payable

    No zakat deduction and Minimum balance must be maintain in these accounts.

    Current account holders can easily deposit and with draw cash. This

    account holder must maintain Rs.5000 as a balance in their account.

    These accounts can be opened by all types of people, and is very

    suitable for the businessmen.

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    PROFIT AND LOSS SHARING ACCOUNTS: Profit is paid. (in case of profit earned) Loss must be bear. (in case bank suffer losses) Rs. 100 must be maintaining in this account, even then

    account holder will be eligible for profit and loss of the

    bank.

    Zakat will be deducted from these accounts. The account can be open with very small amount.

    The profit and loss will be calculated after each six months.

    TERM DEPOSIT:It is an account that offers,

    Deposit facility for fixed duration. (Cant be withdrawbefore the expiry date).

    Highest interest rate. Duration 3 months to 5 years. It is suitable for short term investment. The account can be open by minimum Rs. 10,000.

    2) CLASSIFICATION OF ACCOUNTS:

    Account may be classified into following categories.

    INDIVIDUALL ACCOUNTS:That type of accounts that can be opened or operated by only

    one/single person is known as individual or single accounts.

    JOINT ACCOUNTS:These are the accounts opened/operated by jointly 2 or more

    persons.

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    PARTNERSHIP ACCOUNT:accounts that are opened by a partnership of two or more

    persons are called partnership accounts.

    It must be opened by in the name of business. Minimum 2 and maximum 20 persons are allowed. Partnership Deed is necessary for these accounts.

    MINOR ACCOUNTS:An account opened by a customer under the 17 years of age is

    called minor account.

    Guardian to a minor can operated this account on behalf of him.

    STAFF ACCOUNTS:It is operated only for employees.

    3) ACCOUNTING OPENING PROCEDURE:

    the bank open accounts on the request of customer. Every bank wants

    to increase their deposit which determines its financial strength as well.

    My branch was using KYC (known your customer) policy before

    opening of accounts.

    However, the procedure for opening the account in NBP main branch

    Mardan was following;

    Accounts may be opened on customers request only. The presence of

    the customer itself is necessary for opening of an account. My branch

    was using an account opening form for this purpose. The customer

    has to fill the form containing all information about opening of an

    account.

    The customer must give information like his full name, fathers name,

    information about the job, marriage, next of kin along with address.

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    Then the responsible account opening officer has to take signatures

    from the account opener. For this purpose branch was using specific

    signature card. The customers must gave copy of the national ID card.

    In last when all the formalities are completed, then the cheque book

    was issued to the account holder after one week. The signature of

    issuing officer was necessary. The branch was using cheque book

    requisition memo for this purpose.

    4) ACCOUNT CLOSING IN NBP:

    in branch the accounts will be closed on the request of customers. Then

    the cheques that were not used must be return to the bank and the

    confirms by destroying un used cheques.

    The bank may close an account itself without notifying to the

    customers.

    5) ISSUANCE OF CHEQUE BOOK:

    Before going to discuss the issuance of cheque book, I will prefer to

    define a cheque and further discuss its types.

    CHEQUE:

    It is an order of a customer on a bank to pay a sum of money to him or

    third body on his demand. it can easily transferable. It is the safe mode

    of money. There are two parties in a cheque. The drawer and the

    payee.

    There are 3 kinds of cheques;

    BEARER CHEQUE:It is that kind of cheque, which can be cashed by any person

    who presents it at the counter. It needs no endorsement i-e the

    bearer of the cheque may not be known to the bank.

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    ORDER CHEQUE:that type of cheque which is cashed only when the right person

    is known to the bank. here the bearer of the bank is known to

    the bank. It is the safe mode for payment.

    CROSS CHEQUE:it is that kind of cheque, if it have two parallel lines on its face

    and words and Co Is written between them. It cant be cashed

    at the counter of the bank, while it may be deposited to the

    payees account.

    NOW, coming towards my main topic, i-e Issuance of cheque book by

    NBP main branch Mardan.

    The branch was receiving requisition slip from the customer for the

    issuance of new cheque book. The requisition slip must contain

    customers signature. The branch was then charging cost of new

    cheque book, signature will be verified, and account number will be

    written on it and was recorded.

    6) LOCKER FACILITY BY NBP:

    NBP main branch Mardan is providing locker facility to its customers.

    This facility enables customers to keep their valuable things in a safe

    custody.

    My branch was offering three sizes of locker facility to its customers.

    That are small size lockers, medium size locker and large size lockers.

    The rents of these lockers are different according to their sizes. Current

    rate for these lockers at NBP main branch Mardan are,

    Locker

    Rent

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    Large size lockers

    Rs. 4000

    Medium

    Rs. 3000

    Small

    Rs. 1000

    In order to acquire a locker the following approaches are uses in NBP.

    The copy of national ID card must be attached by the customerwith the form for locker rental.

    The customers must have account in the branch. In case of losing the key, the customer will be responsible for

    that.

    A sole person can rent only one locker.7) TERMS AND CONDITIONS FOR LOCKER RENTAL:

    The terms and conditions for the customers, who are renting a locker,

    are following.

    The customer can rent a locker for only one year on his firstrequest and will be in voluntarily renewed for next year.

    The locker can be rented by two persons but they must givewritten evidence to the bank for their mode of operation.

    Third body cannot be authorized to access a locker. The customer may not allow using a locker for any risky things. If a customer fails to pay rent, he may loss all the rights to use a

    locker.

    In case if the customer losses the key, he will pay for a newlock as well as pay any expenses of breaking the existing lock.

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    8) TERMINATION OF RENTAL:

    If a customer want to terminate a locker facility, he have to give anotice to the bank, one month before the expiry date of rental, and in

    case bank wants to terminate the facility for a specific customer, bank

    is responsible to notify customer before expiry date. The locker and

    key must be return to the bank.

    CHAPTER 5

    CASH DEPARTMENT

    The main aim of every organization, Eighter it is business organization

    or any financial institution, is to earn profit.

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    Cash department of NBP main branch Mardan branch is playing an

    important role in this perspective.

    The bank plays a role of intermediary, by collecting money from those

    who have surplus with them and invest or give as a loan to those who

    need it.

    Main branch Mardan using different procedures and Instruments for

    this purpose, that are following.

    INSTRUMENTS AND PROCEDURES:

    1) TOKENS:Banks issue Tokens to their customers and made

    payment against Tokens only.

    In NBP main branch Mardan when a customer brings a cheque,

    the responsible person receives it and gives Token to the

    customer. Cheque must contain a token number.

    An officer, then check, post, and sign that cheque, which then

    reach to the cashier. The cheque is now ready for its customer

    to receive money on the counter.

    2) STAMP:In main branch Mardan, an officer kept a CASH

    RECEIVED STAMP with his custody and is not allowed forany other person even a cashier.

    The officer was allowed to stamp only those vouchers and slips

    that were properly signed by the cashier.

    3) RECEIPTS AND PAYMENTS:

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    When a customer wants to

    deposit money in his account, he has to fill a deposit slip, which

    includes account holders name, amount of money to be

    deposited and his account number.

    Then the cash along with deposit slip is submitted to the

    cashier. the cashier collects, counts, verify and stamp it, and

    then one part is given to the customer and other part is remain

    by the bank.

    Before the payment of a cheque, extreme care should be taken,

    it must be check that the cheque has been posted, supervised

    and cancelled by the officer.

    The officer must check all the receipts and payments of the

    cashiers book, in order to verify the totals of the receipts and

    payments.

    4) COLLECTION OF BILLS:NBP main branch Mardan was also

    providing the services of collection of bills.

    The cash department was responsible for that. they collect

    different utility bills like gas, electricity, PTCL etc.

    5) CASH SAVING:In afternoon, one of the officers of main

    branch was responsible to check the cash and keep into safe

    custody.

    The loose, unstitched and stitched notes were also be checked.

    6) CUT AND DEFECTIVE NOTES:

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    My branch was really

    concerned with, that cut and defective notes does not issue to

    the customers.

    For this purpose they maintain and collect fresh notes to satisfy

    their customers.

    7) CHEQUE PAYMENT POSTING AND CANCELLATION:

    In NBP main branch Mardan, a member of cash section (not a cashier)

    was responsible to post all cheques in a ledger book, and the cashier

    was allowed to make payments to any person against cheque, which is

    not posted in ledger book and is not cancelled by the officer.

    8) GOVERNMENT COLLECTION SECTION:Mr. Malik

    jhanzeeb was the in charge of this section.

    The responsibility of the government collection section of NBP

    main branch Mardan was to perform different services for

    government like,

    My branch was responsible for the collection of Taxes,

    challans, renewal of weapons and paying pension.

    As my branch was main branch, so we are mainly concern

    paying pension to the retire employees.

    For that purpose my branch was consisting properly a pension

    department.

    This section was responsible to pay pensions to the pensioners.

    For this purpose the branch was issuing a pension book to the

    pensioners that consisting amount due to him.

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    The branch was using B143 register to maintain records of the

    pensioners.

    It was necessary for the pension payment that the pensioner has

    to come personally.

    Without getting pension book, pension may be refused by the

    branch. The picture of the pensioner was necessary on the

    pension book.

    CHAPTER 6

    REMITTANCES DEPARTMENT

    Remittances department was the important section of NBP main

    branch Mardan.

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    This department is concerned with the transformation of funds from

    one place to another or from one branch to another branch.

    MEANS OF REMITTANCES:

    The NBP main branch Mardan was using the following means for

    remittances purpose.

    1) DD (demand draft)2) Pay order3) MT (mail transfer)4) TT (telegraphic transfer)5) SC (short credit)

    1) PAY ORDER:

    Pay order is a mean for transformation of money, not only for local

    transfer of money.

    The branch was charging Rs. 20 on pay order.

    2) DD (DEMAND DRAFT):

    It is another way of transferring money from branch to branch.

    Where Draft is an order by one branch to another of same bank to pay

    a sum of money on demand to the person named there in.

    A draft is to be filled with necessary requirements beneficiary (the

    person who will receive money) name, account number and senders

    (the person who is sending a draft) name.

    The sender deposits the amount of DD in responding branch and the

    branch make DD and give it to the sender.

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    Then the concern branch sent an advice to the branch to which the DD

    is sent. When the responsible branch receives DD, they credit it and

    after clearing amount is debited.

    There are two types of DD,

    Open DD (Direct payment made) .Cross DD (Indirect payment is made

    3) TT (TELEGRAPHIC TRANSFER):

    It is the fastest mean of for remittances purpose.

    Telegraphic transfer is performed for urgently remittance. The

    customer may use TT on his written request. For this purpose they

    must fill the form for TT and must deposit money.

    The responsible officer for remittances send a telegraph in code words

    and confidential number (Test number) to the responding branch and

    the receiving branch make payment to the customers. They can use a

    Telephone call for this purpose also.

    The customers are responsible for telephone charges as well. The

    customer has to deposit Rs. 90 as a fax charges and 0.4 percent as tax

    charges.

    4) MT (MAIL TRANSFER):

    Mail transfer is that mean of remittances, which is concerned with the

    transformation of money from one branch to another, or within the

    country or outside the country.

    If a customer wants to transfer money with the use of mail transfer, he

    must fill an application form, stating that he wants to transfer the

    money one bank to another bank through Mail.

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    The customer must pay Rs. 20 as mail charges and 0.4 percent as tax

    charges.

    5) SHORT CREDIT (SC):

    it is also a mean for remittances purpose. Short credit consists of

    cheques. These cheques are outside the city cheques.

    These cheques are sent through short credit for clearance purpose.NBP

    main branch Mardan was charging Rs. 20 as postage charges and 0.03

    percent as commission charges.

    The customer was responsible for all the charges spent for this

    purpose.

    The short credit is also consisting of local short credit which are

    specified for the clearance of inside the city or district cheques.

    Bank has separate records of these short credits. There are no charges

    on local short credits.

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    CHAPTER 7

    CLEARING DEPARTMENT

    Every bank, whether it is public owned or private banks, performs

    the function of clearing.

    Clearing is basically related with the payment and collection of money.

    The banks perform the clearing function through Clearing House.

    1) CLEARING HOUSE:

    A clearing house is a place where representatives of all commercial

    banks are get together for the purpose of settlement of payments and

    receipts of cheques drawn on each other.

    State bank of Pakistan (SBP) is responsible for the operating of

    clearing system in Pakistan.

    In case if there is no office or branch of state bank of Pakistan (SBP) in

    specific area, the National Bank of Pakistan acts as a representative of

    state bank of Pakistan and performs the function of clearing house.

    Each bank has their own desk in the clearing house. The

    representatives of all local commercial banks meet in the office of

    clearing house at a fixed time on all working days of the week.

    Where they receive their own cheques and deliver the cheques and

    deliver the cheques payable at other banks.

    Then a schedule is prepared that contains the name of the bank and the

    number of cheques received and delivered by them.

    2) TYPES OF CLEARING:

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    The clearing function performed by NBP main branch Mardan is

    divided into two types.

    outward clearing inward clearing

    OUTWARD CLEARING:Outward clearing deals with those cheques which bank sent for

    payments to the other banks. These cheques are exchanged through

    local main branches. Bank demands payment for its customers.

    PROCEDURE:

    The procedure followed by NBP main branch Mardan for outward

    clearing is as under;

    The cheque which is sent to the bank has written the payees account

    number on its back side.

    The cheques are separated in different forms like investment and

    paying. Then these are separated as according to different branches and

    banks. Proper time table is programmed.

    If payment is made then the amount is written in the PAY column

    and for delivery it is written in delivered column.

    Then the necessary balancing is done and then is forwarded to the

    clearing department and a transfer debt voucher is generated. Then the

    main branch instructions are followed for further action.

    INWARD CLEARING:

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    Those cheques which other banks present to the bank for payment are

    dealed under inward clearing.

    PROCEDURE:

    The inward clearing is done through the following procedure.

    All the instruments are noticed and verified as mentioned in the time

    table on receipt just on time.

    Then the amount of these instruments is balanced and the totaling of

    accounts is done. Then amount is matched to the amount of IBDA. The

    IBDA sent by branch is credited in favor of the bank. Then finally the

    amounts of these instruments are released to the related departments.

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    CHAPTER 8

    ADVANCES DEPARTMENT

    This section is very essential for any bank because it generate profit for

    the bank.

    Advances are considered as assets of the bank. NBP main branch

    Mardan offers loans for creative actions to businesses and individuals.

    The NBP collects money from those who have surplus money with

    him and advances to those who needed ones.

    In order to take full advantage from advancing loans, these

    considerations should be followed, like financial background of

    creditor, his country economic conditions and collateral offered by

    him.

    Mr. Aman khan was the in charge officer of advance section of NBP

    main branch Mardan.

    The advances section of NBP Main branch Mardan offering two types

    of loans.

    short term loans long term loans

    Short term loans are those, which duration is less than one year.

    Long term loans are those, which duration is more than 2 years.

    The advance section of my branch deals with all types of long term and

    short term loans, dealing with borrowers and payment of loans.

    CLASSIFICATION OF LOANS:

    Loans are primarily classified into following two types;

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    Unsecured loan Secured loan

    UNSECURED LOAN:It is that type of loan which is not supported by any guarantee or

    security.

    The limit for unsecured loans is rupees one lack.

    It should be clear that unsecured loans are advances to only thosecustomers who have perfect financial background. Their sources for

    repayment should be known and should be identified the use of loan.

    SECURED LOAN:

    A type of loan that is backed/supported by any type security or

    guarantee.

    The advances section of NBP is responsible to advance loan according

    to indicated limit, to check the security, to identify the sources of

    repayment and to make sure that loan is properly utilizing for the

    purpose for which it was advanced.

    TYPES OF CREDIT FACILITY OFFERED BY NBP MAIN

    BRANCH PESHAWAR CANTT:

    NBP main branch mardan is offering two types of credit facility to its

    potential customers.

    A) FUND BASED CREDIT FACILITY

    B) NON FUNED BASED CREDIT FACILITY.

    A) FUNED BASED CREDIT FACILITTY:

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    1) CASH FINANCE (CASH CREDIT):

    The most common type of advancing is cash finance, that is concerned

    with cash credit facility (loan in cash form) to its customers.

    Cash credit enables customers to fulfill his short term needs.

    Cash credit is considered the most popular source of short term

    financing. The bank provides cash credit facility to its customers

    against security i-e security of goods or raw materials etc.

    The customers are allowed to withdraw cash from their cash credit

    accounts only after, all the formalities are fulfilled by the bank.

    The customer must remember following dates for the maintenance of

    cash credit facility.

    Initial payment date, December 31st (expiry date) The last date of adjustment.

    This loan is interest payable.

    2) RUNNIN FINANCE:

    Running finance also known as Over Draft facility. NBP main branch

    mardan was permitting their reliable customers for over draft facility.

    According to this facility, the current account holders can draw extra or

    additional money (in form of cash) from their actual amount they hold

    in their account.

    The customer must pay interest for borrowing extra money from bank.

    Running finance generally needs no security or guarantee but bank

    may ask about security in some cases.

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    The limit for running finance is identified on the basis of customers

    requirement.

    3) DEMAND FINANCE:

    Demand finance also known as demand loan and is extended on the

    basis of customers demand.

    Demand finance may be short term, medium term or long term.

    Currently NBP main branch Mardan is offering the following types of

    demand finance;

    GOLD FINANCING:the type of loan extend to the customers against Gold as

    security.

    NBP is the only authorized bank for gold financing. The bank for this

    purpose authorized some jewelers to evaluate the gold and the

    customer gets loan after fulfilling all the paper works. The customer

    must pay the loan in two years.

    ADVANCE SALARIES:NBP offers this credit for government employees. Through this facility

    an employee can gets his twenty months salaries in advance under

    specific terms and conditions. These are interest payable up to 19

    percent and can be repaid through installments.

    HOUSING FINANCE:

    NBP offers housing finance (loan) for building/construction of

    houses. The loan is secured by the house as a mortgage.

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    45 percent of interest is paid on this loan. The is loan extended for the

    duration of up to 15 years.

    STAFF LOAN:NBP main branch Mardan is providing loan for employees. The loan

    is given for the purpose of building a house, purchasing a car or

    motorcycle.

    The interest rate is different for clerical staff and for officers, i-e in

    case of loan for building a house, the clerical staff has to pay no

    interest and officers must pay 4 percent as ai interest charges. In this

    case the house will be mortgage to the bank. The loan will be paid in

    twenty years.

    Motor cycle loan is advance for both clerical staff and officers, that is

    payable in 10 years.

    While car loan is extended for officers only, with 4 percent of interest

    rate.

    B) NON FUND BASED CREDIT FACILITY:

    1) LETTER OF CREDIT:

    NBP main branch mardan assists its customers in import-export related

    business as well.

    NBP facilitate import-export trade through a Letter of Credit. The

    letter of credit is made by the bank on its own behalf.

    This facility is granted to only those customers whose reputation and

    financial soundness in import-export trade is well known and is in no

    doubt.

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    Note: the enough detail should be provided about letter of credit in

    next chapter.

    CHAPTER 9

    FOREIGN EXCHANGE

    1) FOREIGN EXCHANGE

    According to the foreign exchange regulation act;

    Foreign exchange refers to the foreign currency and it consist all

    balances, credits and deposits payable in that currency. The deposits

    payable in foreign currency are also included in this.

    Currency relates to all the exchange mediums like loins, bant notes,

    postal notes, cheques, money orders, letter of credits, bill of exchange

    transfers cheques and promisolly notes.

    a) AUTHERIZED DEALEROnly the regulated bodies are authorized to deal in foreign exchange.

    b) FORES TRANSALATION REGULATIONThe translation occur under foreign exchange should be dealed under

    foreign exchange put 1947.

    2) NBP FOREX DEPARTMENT

    The forex department of NBP deals the following transaction:

    Foreign accounts Services of collection Remittances

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    Translation the support travelers Letters of credits Accounts of guarantees Accounts of indemnities

    AUTHORIZED RATE OF FOREX

    The rate for doing transaction under forex is assigned by the state bank

    of Pakistan. A margin to select their and own rates is given to the

    authorized dealers.

    3) FOREX ACCOUNT

    The NBP offers foreign currency account to the all residents of

    Pakistan. Along with residents foreigners, firms and banks can also use

    this facility. Account can be opened both single and joint. The account

    holder will maintain the account in that currency in which account has

    been opened.

    4) COLLECTION SERVICES

    The customers are facilitated through the collection services on the

    foreign bills. If foreign currency cheques, travelers cheques, foreign

    direct payment are entitled for the purpose of collection.

    5) FOREIGN REMITTANCES

    Remittances refer to the money transfer from one to another place.

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    This transfer of money or funds may be from one to another country or

    within the country. the foreign remittances are grouped in inward and

    outward remittances,

    INWARD FOREIGN REMITTANCESThe inward remittances refer to the purchase of foreign

    currency in any form either in currency notes are in any other

    form

    The inward remittances can be only done byauthorized dealers

    The inward remittances may be due to the result of theforeign currency payment from the overseas branches

    against the bills.

    OUTWARD FOREIGN REMITTANCESWhen the foreign currency is sold in any form it refers to the

    outward remittances.

    The outward foreign remittances can be done through using

    different forms like,

    I form use to cover remittances against imports. T-I form issued to show the sales of travel

    exchange.

    T-2 form for business travels. M form to show the other remittances

    6) HOME REMITTANCES

    When the abroad nationals send foreign exchanges to the country for

    their domestic use it is called home remittances.

    PURPOSES OF HOME REMITTANCESThe home remittances are used for different purposes like,

    Maintenance of house

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    Family support Transfer of insurance payments Pension funds transfer Saving purpose Investment purpose. (small enterprise investment )

    7) TRAVEL TRANSACTION SERVICES

    When people go abroad , that is they purchase local products can make

    payment through using travel transaction services.

    NBP provides this service by introducing the following instruments;

    TRAVELERS CHEQUE.As NBP acting as agent of SBP so the travelers cheque

    includes by NBP is acceptable almost all over the world.

    Travelers cheque when presented will be payable by the

    bank. People usually use travelers cheques for business and

    travel purpose.

    CREDIT CARDS:Credits cards the foreign currency accounts holder can enjoy

    the NBP credit card offer. NBP is currently offering the credit

    card of with $ 5000 to trust worthy accounts holders.

    8) LETTER OF CRIDIT:

    Letter of credit is very useful service of NBP which support the tradeof imports and exports.

    The holder of this instrument is entitled to get money right on time or

    according to the terms and conditions of the letter of the credit. The

    bank facilitate the account holders by this instruments in these ways;

    Payment of order of a party or accept ion of bills of exchange.

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    Delegate authorities to another bank to effect such paymentsor to pay the bills.

    The parties included in letter of credit usually carry out the

    documentation of letter of credit.

    ADVANTAGES OF LETTER OF CREDIT:both export and import business are benefited.

    Reduces the risk of dealing with unknown dealers andbuyers. (for the exporter)

    The receiver of the products is ensure about theimported products, because he is owing the

    documented guarantee.

    9) FORMS OF LETTER OF CREDIT:

    letter of credits are in form of revocable and irrevocable credits.

    REVOCABLE L/C:bank has the authority to cancel the revocable credit without

    any proper notice to the beneficiary.

    IRREVOCABLE L/C:The irrevocable credit can only be cancelled with the advice

    of the parties of agreement.

    The issuing bank of the irrevocable credit provide under

    taking about the fulfilling of the terms and conditions of the

    credit.

    10) PARTIES INVOLVES IN A L/C:

    The following 5 parties participate in the letter of credit.

    The importer or buyer

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    Issuing bank The advisors (bank) The bank on which L/C is drawn The beneficiary

    11) FOREIGN CURRENCY ACCOUNTS:

    The bank opens the foreign currency accounts to facilitate the

    payments of international business. these accounts are Nostro accounts

    and vostro accounts.

    NOSTRO ACCOUNTS:NOSTRO is a Latin word meaning our.

    The NBP has developed this account with their overseas

    respective and all transactions are managed through this

    account.

    VOSTRO ACCOUNTS:VOSTRO is a Latin word means your.The bank usually keeps account of overseas bank to maintain

    the convertible pak rupee account. This account is known as

    VOSTRO account.

    12) DOCUMENTS REQUIRED FOR L/C:

    The trade through letter of credit is secured by some documentation

    settlement. These documents are used by the bank upon which the L/C

    is drawn.

    The documents for a L/C are,

    Commercial documents Financial documents Transformation documents

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    Official documents Insurance documents

    13) PROCEDURE FOR OPENING L/C in NBP:

    When the customers, that NBP can trust, ask the bank to issue the

    credit in favor of someone, the bank issue letter of credit followed by

    a specific procedure is as following;

    The first requirement is that the person must have a sanctionlimit.

    The customer must have a tax registration NO. And should be amember of the trade body.

    First the customer should fill an application form requesting toopen a letter of credit. The letters of credit is opened at the time

    when the customer submits and fulfill the early necessary

    requirements. The application form is a written contract

    between the bank and the customers.

    The application form contains all the relevant information about the

    letter of credit and the necessary guidelines. The form identifies all the

    terms and conditions for availing the services of letter of credit. the

    customer also should fill the appendix B which shows that the

    imported items are legally eligible to import.

    CHAPTER 10

    SWOT ANALYSIS AND FINANCIAL RATIO ANALYSIS FOR

    NBP:

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    SWOT ANALYSIS FOR NBP:

    The word SWOT is a marketing term stands for strengths, weakness,

    opportunities and threats.

    SWOT analysis is an instrument on the basis of which the performance and

    current position of an organization can be measured.

    SWOT analysis of NBP will focus NBPs business to get better strengths and get

    rid of weakness, to avail opportunities and reduce their threats.

    EXPLANATION:

    STRENGHTS:

    NBP is the oldest banks of Pakistan, that is why people have confidence on the

    bank.NBP act as a agent for SBP where there is no branch of SBP. It is the sole

    provider of loan against Gold. They have more deposits because of their high

    confidence level.NBP also collects gas, electricity, PTCL bills.

    WEAKNESSES:

    NBP is not dealing properly its customers complaints. There marketing efforts

    are negligible. NBP is under the political pressure that affects their efficiency.

    Due to not enough staff, there is a poor quality counter services. NBP have no

    proper computer network. Counting machines are not available in NBP.

    Imbalanced allocation of duties and no operation of IT tools are also its

    weaknesses.

    OPPERTUNITIES:

    A scheme for overseas Pakistanis will be profitable segment for NBP.

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    NBP must focus on micro financing as well as international trade. They should

    finance new projects. NBP should introduce new technology and electronic

    banking. ATM facility should be motivated. Proper training and seminar for their

    employees will be profitable.

    THREATS:

    Arrival of new banks (Allied Bank, HBL, Meezan Bank) is becoming a threat

    for NBP. NBP have non qualified staff. The political and economic condition of

    the country are also becoming as a threat for NBP.

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    INTERPRETATIONS OF RATIOS:

    1. NET PROFIT MARGIN RATIO:The ratio has been decreased in 2010, that is from 39.28% to 34.55%,whichindicates that the performance of NBP is not good. It shows the low profits

    revenue per rupee in case of NBP.Because of high advances, NBP given to his

    customers and bad financial position of the country.

    2. RETURN ON EQUITY:The ROE ratio has been in decreasing trend. It is because of low net profit

    earned by NBP. It indicates that earning power on the shareholders investment is

    decreased in 2010.it is because of high investment and ineffective managementtheir expenses.

    3. RETURN ON ASSETS RATIO:ROA ratio for NBP is in decreasing trend, which show that NBP is not efficiently

    using their assets, that is why NBP are earning very low prophets.

    4. INVESTMENT DEPOSIT RATIO:The investment deposit ratio for NBP has been in increasing trend. Which

    indicates that people have a great surety about NBP,That is why they are

    depositing their investment in NBP.

    5. DEBT TO EQUITY RATIO:As the ratio in increasing trend its a good for NBP and show its satisfactory

    efficiency. Here the creditors are interested in high ratio.

    6. DEBT TO ASSETS RATIO:

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    The ratio is decreasing which show high risk, because of more deposits in the

    bank which are liability of customers on bank.

    7.

    ADVANCES DEPOSIT RATIO:The ratio has been decreased in 2010,which is not a good sign for NBP.Because

    their advances are low as compare to their deposits.

    8. ASSET TURNOVER RATIO:The ratio has been slightly in decreasing trend, which indicates that NBP is

    slightly inefficient in utilizing its assets to generate revenue, which is not a good

    sign for NBP. Still the difference is very low, so showing satisfactory efficiency

    will be beneficial in future.

    CHAPTER 11

    FINDINGS AND RECOMMENDATIONS:

    The main purpose of my study was to analyze my branch and find solutions for

    their problems.

    during my internship of two months in NBP main branch Peshawar cantt, I

    noticed many things and recommended some recommendations for my branch.

    1) ACCESSABILITY TO REQUIRED STAFF:

    In order to improve the work standards, the branch must access to required staff.

    I observed that branch there were employees deficiency in main branch,

    particularly a telephone operator and a customer service officer.

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    I suggested the branch to establish a customer information centre. Still it will

    cost the branch at was the time, but will be beneficial in future.

    2) JOB REPLACEMENT:

    The branch must concentrate on job replacement, i-e to change the current duty of

    an employee.

    Through this employees can know about all the sections.

    In my branch I noticed that some seats were over loaded and some were out of

    work. So the branch must focus on job replacement to ensure that no body is over

    burdened.

    3) FRIENDLY ENVIROMENT FOR EMPLOYEES:

    employees or human resources are considered the most important source of any

    organization.

    The internal environment of NBP main branch mardan was really disturbed; the

    employees were not satisfied from their duties. I suggested my branch to keep

    friendly environments for their employees in order to achieve their mission.

    4) PROFFESIONAL APPROACH TOWARDS EXPENCES:

    The branch must be concerned with professional approach towards all the

    expenses of the branch, in respect of fuel, electricity, telephone expenses.

    The operation manager of the branch will be concerned with all these activities

    and must keep check up of their all expenses to avoid un necessary utilization of

    electricity, fuel etc.

    All approaches must be base on the cost and befit analysis.

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    5) PERSONAL MARKETING:

    Personal marketing is very important for attracting customers. Through which

    different type of information can be collected, like financial and businessinformation etc.

    I recommended my branchs staff to attract customers on his personal contact.

    6) EQUAL DISTRIBUTION OF DUTIES:

    The human resource (employees) must be treated equally. They should give equal

    workload.

    I observed that some workload was not properly adjust, which creates tussles

    among employees.

    So, I recommended that the operation manager must equally distribute the work

    load to over come this situation.

    7) INTRODUCTION OF ATM FACILITY:

    The competitors of NBP like Allied Bank, Habib Bank, United Bank limited have

    already adopted ATM facility al most in every area that becoming a threat for

    NBP.

    So, I recommended the branch to introduce ATM facility at least in main branch

    Peshawar cantt, to improve its services.

    8) DECENTRALIZATION (WIDE SPAN OF COMMANDS):

    In NBP all major decisions are centralized, i-e are taken by only top level

    management. The branch manager has very limited delegation of authorities and

    must take permission for almost every action.

    So, I recommended the top level management of NBP to wider the span of

    authorities for branch managers.

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    9) APPEARANCE:

    my recommendation for the branch is to improve its internal and external outlook.

    Specially the staff of the branch must be dressed properly and behave nicely. This

    will help to attract the customers.

    10) CUSTOMER SATISFACTION:

    customers are considers a key concept in the market and his satisfaction is a

    competitive advantage.

    I recommended the branch to improve their customer related activities.

    CHAPTER 12

    IMPLEMENTATION PLAN

    After finishing internship in NBP main branch Mardan I recommended an

    implementation plan for my branch. My implementation plan includes two steps.

    These are:

    1) Computerization of the branch

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    2) Setting up Customer information section

    12.1 COMPUTERIZATION OF THE BRANCH

    Now a days about all banks have a well organized computerization in their

    branches, that is why I also suggested a plan for the computerization in NBP main

    branch Mardan, that will involve the following steps:

    12.1.1 TENDER NOTICE

    In order to purchase tools for the computerization of the branch, a Tender notice

    must be given in a news paper. The successful party will perform further

    responsibility of computer networking in the branch.

    12.1.2 SELECTION OF THE BEST PARTY

    The best party will further precede the project. The best party will be that having

    good reputation and have minimum estimations for the completion of plan. It will

    also be necessary to complete the projects within given duration.

    12.1.3 ESTIMATED COST OF COMPUTERIZATION AT MARDAN MAIN

    BRANCH:

    S.NO EQUIPMENT TO BE PURCHASED ESTIMATED COST

    1. Server with

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    . Dual processor with main board support

    . Processor (Intel)

    . CD Rom 52 x

    . Fdd 1.45, M+keyboard

    . Monitor 21

    . LAN card

    . External Robotics RS. 80000

    2. Dell computers

    Total 15 systems with p4, 17

    Monitor, 21 GB HDD,

    250 Mb Ram, 1 GHZ Processor

    (20 thousand * 15) Rs. 300000

    3. Intel switch for 100 Mobs hub cable STP

    Connectors

    HP Inkjet printer Rs .40000

    4. Network cost RS. 8000

    5. AD expenses RS. 2000

    6. Salary of Additional Officer (12 * 15 thousand)

    (Per year) RS. 180000

    7. Fitting Cost Rs. 30000

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    Total Estimated Cost. Rs. 640000

    12.1.4 TRAINING OF THE STAFF:

    The staff of the branch will be given training about computers at least 1 month

    that will enable him to use computers for branch operations.

    12.2 SETTING UP CUSTOMER INFORMATION SECTION

    Another plan for my branch is the introduction of customer information section.

    The main functions of this section will be to create coordination among

    employees, to attend all the inquiries of customers and also act as a telephone

    operator.

    The section will be operated by one person and will be selected through following

    procedure.

    12.2.1 NEWSPAPER AD

    The ad for the post will be given in a newspaper and Job specification, job

    description will be mentioned. The interested candidates must submit their

    applications and relevant documents before a particular date. The job will be on

    contract basis. The selected candidate will be given fixed salary of Rs. 10,000/-.

    12.2.2 JOB DESCRIPTION AND SPECIFICATION

    1. JOB DESCRIPTION

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    The job description is as follows:

    i) Graduate with minimum First division.ii)

    2 year working experience in relevant field.

    iii) Computer expert.iv) Good communication skills.

    2. JOB SPECIFICATIONThe job specifications are:

    i) Telephone operator.ii) To answer all queries of the customers.

    iii) To coordinate among the staff.

    12.2.3 SELECTION OF SUITABLE CANDIDATES

    The suitable candidate will be selected after considering his qualification,

    experience and communication skills. The selection of the person will be strictly

    on merit. The manager of the branch will conduct interviews. The selectedcandidate will be asked to sign the secrecy bond.

    12.2.4 TRAINING OF THE SELECTED PERSON

    The selected person will be given four weeks training in computer and other

    banking services. The training will be set in the Regional office Peshawar. After

    the successful completion of the training he will join the branch.

    12.2.5 ESTIMATED COST FOR SETTING UP A CUSTOMER

    INFORMATION SECTION IN CANTT BRANCH:

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    The cost to be incurred is as follows:

    S. No Type of Cost Estimated Cost

    1. Cost of AD Rs. 2000

    2. Salary (cost) Rs. 69000

    TOTAL COST RS.71000

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    CHAPTER#13

    13.0 FINANCIAL ANALYSIS:

    Years 2011 2010 2009 2008 2007 2006 2005 2004 2003

    Items

    Total assets 1149578 1037750 944563 817758 762194 635133 577719

    533231 468972

    Deposits 927421 832152 727465 624939 591907 501872 463427 465572 395492

    Advances 525046 477507 475243 412987 340319 316110 268839 220794 161266

    Investment 319531 301324 217643 170822 211246 139947 156985 149350 166196

    S,s holder equity 110520 103762 94142 81367 69271 5345 37636 24900

    18134

    pre tax profit 26011 24415 21300 23001 28061 26311 19056 11978 9009

    After tax profit 17605 17563 17562 15459 19034 17012 12709 6195 4198

    Earning per share 10.47 10.44 10.44 9.19 11.32 10.12 7.56 3.68

    2.50

    Return on assets 2% 1.40% 0.80% 0.30% 0.20% 0.10% ---------- ------

    -----

    No of Branches 1300 1289 1287 1276 1261 1250 1242 1226 1199

    No of Employees 16924 16457 16248 15441 14079 14019 13824 13745

    13272

    13.1 INTRODUCTION

    Financial analysis, though varying according to the particular interests of the

    analyst, always involves the use of various financial statements primarily the

    balance sheet and income statement. The balance sheet summarizes the assets,

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    liabilities, and owners equity of a business at a point in time, and This ratio

    shows that the cash is enough for payment of current liabilities or not.

    It is calculated as cash Ratio=Cash/current liabilities

    This ration is obtained by dividing cash by current liabilities / liabilities.

    Ratio is the comparison between two figures of balance sheet and income

    statement.

    An organization would be interested in every aspect of the financial analysis. It is

    their overall responsibility to see that the resources of the firm are used most

    effectively and efficiently and that the firm's financial condition is sound.

    So thus management employee financial analysis for the purpose of internal

    control and to better provide what capital supplier seeks in financial condition and

    performance from the business and from an internal control standpoint,

    management needs to take financial analysis in order to plan and control

    effectively.

    Investors who have invested their money in the firms share are most concerned

    about the firm steady growth in earning. As such, they concentrate on the analysis

    of the firm's present and future profitability. They are also interested in the firms

    financial structure of the extent it influence the firms earning ability and risk.

    Suppliers of long-term debt on the other hand are concerned with firm's long-term

    solvency and survival. They analysis the firms profitability over time, its ability to

    generate cash to be able to pay interest and repay interest and repay principal and

    the relationship between various source of funds. (Capital structure relationship).

    Long-term creditors do analyses the historical financial statements but they place

    more emphasis on the firm's projected financial statement to make analysis about

    its future solvency and profitability.

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    Trade creditors are interested in firm's ability to meet their claims over a very

    short period of time. Their analysis will, there fore confine to the evaluation of the

    firm's liquidity positions.

    Financial analysis is the process of identifying the financial strengths and

    weakness of the firm by properly establishing relation ship between the items of

    balance sheet and profit and loss account, in order to make rational decision in

    keeping with the objective of the organization, for that purpose the management

    use analytical tools. To evaluate the financial condition and performance of the

    business entity, the financial analyst needs to perform "checkups" on various

    aspects of the business financial health.A tools frequently used during these

    checkups is a financial ratio analysis, which relates two piece of financial data by

    dividing one quantity by the other we calculate ratios because in this way we get a

    comparison that may prove more useful than the raw number by themselves. The

    business itself and outside providers of capital (creditors and investors) all

    undertake financial statement analysis. The type of analysis varies according to

    the specific interest party involved. The nature of analysis is depending at the

    purpose of analyst.

    NBP is one of the leading banks in Pakistan. The fact that it is the best bank of

    Pakistan is obvious from the performance shows in the table below.

    (Source Annual reports 2011)

    From the above table it is very much clear that the NBP performance is going

    higher and higher total assets are at the peak in 2003. If we draw a graph this will

    shows that the graph is upward trend. Profit is increasing from year to year. NBP

    decrease the number of its branches and employees because of automation and

    large networks of other banks. But this bank can compete and now NBP is the

    best bank of year.

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    statement summarizes revenues and expenses of the over a particular period of

    time. A conceptual framework for financial analysis provides the analyst with an

    interlocking means for structuring the financing.

    thee incomestatement summarizes revenues and expenses of the over a particular

    period of time. A conceptual framework for financial analysis provides the analyst

    with an interlocking means for structuring the financing.

    13.2 National Bank of Pakistan Ten Years Performance at one

    glance

    NBP is one of the leading banks in Pakistan. The fact that it is the best bank of

    Pakistan is obvious from the performance shows in the table below.

    (Source Annual reports 2011)

    From the above table it is very much clear that the NBP performance is going

    higher and higher total assets are at the peak in 2003. If we draw a graph this will

    shows that the graph is upward trend. Profit is increasing from year to year. NBP

    decrease the number of its branches and employees because of automation and

    large networks of other banks. But this bank can compete and now NBP is the

    best bank of year.

    13.3 RATIOS ANALYSIS

    Financial analysis is the process of identifying the financial strengths and

    weakness of the firm by properly establishing relation ship between the items of

    balance sheet and profit and loss account, in order to make rational decision in

    keeping with the objective of the organization, for that purpose the management

    use analytical tools. To evaluate the financial condition and performance of the

    business entity, the financial analyst needs to perform "checkups" on various

    aspects of the business financial health.A tools frequently used during these

    checkups is a financial ratio analysis, which relates two piece of financial data by

    dividing one quantity by the other we calculate ratios because in this way we get a

    comparison that may prove more useful than the raw number by themselves. The

    business itself and outside providers of capital (creditors and investors) all

    undertake financial statement analysis. The type of analysis varies according to

    the specific interest party involved. The nature of analysis is depending at the

    purpose of analyst.

    13.3.1 Parties interested in ratio analysis

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    13.3.1.1 Trade creditors

    Trade creditors are interested in firm's ability to meet their claims over a very

    short period of time. Their analysis will, there fore confine to the evaluation of the

    firm's liquidity positions.

    13.3.1.2 Suppliers of long-term debt

    Suppliers of long-term debt on the other hand are concerned with firm's long-term

    solvency and survival. They analysis the firms profitability over time, its ability to

    generate cash to be able to pay interest and repay interest and repay principal and

    the relationship between various source of funds. (Capital structure relationship).

    Long-term creditors do analyses the historical financial statements but they place

    more emphasis on the firm's projected financial statement to make analysis aboutits future solvency and profitability.

    13.3.1.3 Investors

    Investors who have invested their money in the firms share are most concerned

    about the firm steady growth in earning. As such, they concentrate on the analysis

    of the firm's present and future profitability. They are also interested in the firms

    financial structure of the extent it influence the firms earning ability and risk.

    13.3.1.4 Management.

    An organization would be interested in every aspect of the financial analysis. It is

    their overall responsibility to see that the resources of the firm are used most

    effectively and efficiently and that the firm's financial condition is sound.

    So thus management employee financial analysis for the purpose of internal

    control and to better provide what capital supplier seeks in financial condition and

    performance from the business and from an internal control standpoint,

    management needs to take financial analysis in order to plan and control

    effectively.

    13.4 Ratios analysis

    Ratio is the comparison between two figures of balance sheet and income

    statement.

    13.4.1 Cash Ratio:

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    This ration is obtained by dividing cash by current liabilities / liabilities.

    This ratio shows that the cash is enough for payment of current liabilities or not.

    It is calculated as cash Ratio=Cash/current liabilities

    Table 3

    Year 2003 2004 2005 2006 2007 2008 2009

    Cash Ratio 0.118 0.169 0.19 0.21 0.22 0.15 0.134

    It means that how much cash is available for payment its current liabilities. This

    ratio of NBP shows a downward trend. Because of high advances cash is less to

    cover its current liabilities.

    13.4.2 Gross Profit Margin Ratio:

    This ratio shows the profit margin in sales/ revenue.

    This is calculated as.

    Gross profit/ interest earned

    Table 4

    Year 2003 2004 2005 2006 2007 2008 2009

    Gross profit margin% 24.8 27.7 28.9 29.59 39.67 46.6 51.9

    G. Profit margin relates profit of the organization to its sales (interest earned in

    case of Bank). From calculation it is very much clear that the gross profit margin

    ration have upward trend which shows that how much they using their deposits to

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    earn interest. This shows the profit of the Firm relative to its revenue. It is a

    measure of the efficiency of the firms operations too. As it is clear that the ratio

    gong high this is the indication of good performance.

    13.4.3 Net Profit Margin:

    This ratio measures the firms profitability of sales/ interest earned after taking

    account of all expenses and income taxes. This ratio can be calculated as:

    Net profit margin ration = Net Profit after taxes / interest earned

    Table5

    Year 2003 2004 2005 2006 2007 2008 2009

    Net profit Margin % 0.2 1.6 1.7 1.55 3.67 3.18 21.6

    Explanation: from the calculation and graph it is very much clear that the

    performance of NBP is very good. And the trend is upward. It tells us a firms net

    income per rupee of revenue. As the Trend is upward it shows the high profits in

    revenue per rupee in case of NBP. It is because of high advances the NBP has

    given to the people.

    13.4.4 Return on Equity:

    Dividing profit after taxation by shareholders equity. ROE compares net profit

    after taxes to the Shareholders Equity.

    This ratio is calculated as:

    ROE=Profit after taxes/Share holders Equity

    Table6

    Year 2003 2004 2005 2006 2007 2008 2009

    Return on Equity 0.67 5.3 0.2 2.7 6.55 9.4 23.1

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    Explanation: from the calculation it is clear that the ROE Ratio have an upward

    trend of NBP. It is because of high net profit they have earned. It tells us the

    earning power on the shareholders investments. It is because of high investments

    by NBP and effective expense management.

    13.4.5 Return On Assets:

    This ratio shows the efficiency of organization that how efficiently utilizes their

    assets. This ratio relates profits to assets.

    It is calculated as:

    Profit after Tax/Total Assets

    Table7

    Year 2003 2004 2005 2006 2007 2008 2009

    Return on assets 0.01 0.16 0.008 0.124 0.225 0.52 0.9

    From calculation it is clear that this ration of NBP is going high and high. It

    shows that NBP using its assets very efficiently. That is why they are earning

    very highprofits. This shows that how efficiently they investing the assets thats

    why they are earning high profits.

    13.4.6 Investment deposit Ratio:

    This ratio shows the comparison of investments and deposits. This is calculated

    as.

    Investment deposit Ratio=Investment/deposits

    Table8

    Year 2003 2004 2005 2006 2007 2008 2009

    Investment Deposit ratio 42.9 37.7 31.03 22.94 20.54 39.66 42.01

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    Explanation: From above table and graph it is very much clear that NBP are using

    their deposit very efficiently. And earning high profits. The ratio has an upwardtrend, which shows the performance of NBP is very good. Now it is the retraction

    from top management to invest 30% of its deposits. This may reduce its profits.

    But can be fruitful in long term.

    13.4.7 Debit to Equity Ratio:

    This ration shows the amount contributed by creditors and shareholders. It shows

    to what extent the firm is using borrowed money. It is computed simply dividing

    the total debt of the fire by its shareholders equity. This calculated as.

    Total debt/shareholders equity

    Table9

    Year 2003 2004 2005 2006 2007 2008 2009

    Debt to equity ratio 32.42 31.4 30.4 20.9 22.7 28.6 24.5

    From the table and graph it is clear that this ratio is decreasing which show the

    high efficiency of NBP. In 2008 it was high but in 2009 it decreases to 24.5 from

    28.6 which is a good sign. Here the creditors are interested in low ratio. The lower

    the ratio the high the level of the fires financing that is being provided by the

    shareholders.

    5.4.8 Debt to assets ratio:

    This ratio shows that to which extent the organization assets are financed by debit.

    It is calculated as.

    Total debt/total asset

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    Table1

    Year 2003 2004 2005 2006 2007 2008 2009

    Debt to asset ratio 0.94 0.944 0.957 0.954 0.92 0.954 0.961

    This ration is directly related to risk high ratio means high risk and low ratio

    means low risk. From calculation it is clear that the ratio is decreasing which

    show low risk. This ratio serves the similar purpose to the debt to equity ratio.

    This ratio is high because of more deposits in the bank, and deposits are the

    liability of customer on bank

    13.4.9 Advances deposit Ratio:

    This ratio show that how much efficiently the bank advances the deposits of their

    customer to borrower.

    It is calculated as.

    Advances deposit ratio = Advances/ deposit

    Table11

    Year 2003 2004 2005 2006 2007 2008 2009

    Advances deposits ratio 0.414 0.399 0.416 0.443 0.487 0.387 0.406

    From above table and graph it is clear that the ratio is going high. Which means

    the efficiency on NBP is good and they use their deposits efficiently in advancing

    to borrowers. Here high ratio is required. The next side of the picture is that the

    people will think that is risky to deposit the money in the bank.

    13.4.10 Assets Turnover Ratio:

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    The relationship of net sales /revenue to total assets is known as the total asset

    turnover ratio. It is calculated as.

    Total revenue / total assets

    Table12

    Year 2003 2004 2005 2006 2007 2008 2009

    Assets turnover ratio 0.099 0.097 0.093 0.079 0.075 0.079 1.07

    Explanation: This ratio shows us the relative efficiency with which a firm utilizes

    its total assets to generate revenue. We can see that the ratio is going high and

    which is a good sign and shows that NBP is utilizing its assets efficiently.

    13.4.11 Price to earning Ratio:

    This ratio show the relation ship b/w face price per share and earning per share.

    This ratio is calculated as:

    Price to earning ratio= face price of share/earning per share

    Table13

    Year 2003 2004 2005 2006 2007 2008 2009

    Price to earning Ratio 2.4 2.7 47.62 3.17 3.25 1.6 0.97

    As from the above calculations it is clear that the ratio decreased tremendously in

    2009, it is because of the reason that earning per share increased resulting in

    decreasing price to earning ratio. From calculation it is clear that it have a

    downward slope. It is b/c of increase in earning per share.

    13.4.12 Dividend yield:

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    Anticipated annual dividend divided by the market price of the stock.

    It is calculated as.

    Dividend yield =Total dividend/ market price

    Table14

    Year 2003 2004 2005 2006 2007 2008 2009

    Dividend Yield 0.2 0.1 2.3 3.32 1.63 2.45 0.23

    Year 2006 was best as far as dividend yield is concerned; it was

    mainly due to the decreased amount of number of shares outstanding. In year

    2007 increase in outstanding shares decreased dividend yield, but due to increase

    in total dividend in 2008 it has recovered to 2.45.

    From the above table it is clear that the dividend is increasing but in 2009 it is

    low. It is because of high market price and low dividend.

    13.5 Predicting failure:

    Where one wants to lend money to a company that is about to fail. The ability to

    predict corporate failure before the event has been the holy grail of financial

    analysis for move than 50 years. The collapse comes much unsaddled. One a

    company will be successful and next year it will be fail. For this a tool is used

    which is

    Z=0.012A+ 0.014B + 0.033C + 0.006D = 0.010E

    Where

    D = capi

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    Now Z score blow 1.8 was an indicator of probable failure, and a score of over 3

    was seen as a clean bill of health the advantage of this approach is that using a

    combination of several financial ratios makes it less likely that the result will be

    affected by manipulation of financial statements.

    If the portion of current asset is greater compared with total assets the healthier is

    short-term position.

    If the retained earnings is greater the greater is the extent of the companys self-

    financing. The profit before tax and interest in the third ratio indicates the

    contribution of a companys profitability toward the end index score. In fourth

    ratio the investors view of the further potential of the company is set against total

    debt. The last ratio shows the ability of the company to use its assets to generate

    revere. Predicting failure of NBP - 2004.

    Z = 0.012(.86) + 0.014(0.026) + 0.033(0.014) + 0.006(0.13) +0.010 (0.11)

    = 0.010 + 0.0004 + 0.0005 + 0.0008 + 0.001 = 0.0129

    This shows that the calculation is below 1.8 and it is an indicator of failure

    13.6 Summation

    We discussed in brief the financial analysis of NBP. Calculating various ratios,

    interpretation of these ratios, and different tools and techniques is used in order to

    arrive the conclusion.

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