navigating the social learning roadmap

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COPYRIGHT 2011, Liquid Learn, All rights reserved PRESENTED BY TERRENCE WING NAVIGATING THE SOCIAL LEARNING ROADMAP #sociallearning

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This presentation is about implementing and enhancing a social learning platform in your organization. Terrence Wing developed this presentation and the ValYouCasting™ Model. The presentation plays out in 3 acts. It builds the case for Social Learning 2.0 and why organizations should consider it. Second, it goes through the obstacles and the steps an organization should take to upgrade learning to Social Learning 2.0. Last, it presents the implications of Social Learning 2.0 on the future of how we work. Terrence Wing is an international speaker and author. He’s an advocate for Social Learning and makes it a mission to help others to understand it. His love for media production makes for a dynamic live presentation full of visual stimulation. To book Terrence for keynotes or other speaking engagements, contact Liquid Learn at [email protected] or call (310) 242-5233.

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Page 1: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

PRESENTED BY TERRENCE WING

NAVIGATING THE SOCIAL LEARNING ROADMAP

#sociallearning

Page 2: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

GENIUS Common sense is genius dressed in its working clothes.

Ralph Waldo Emerson

Page 3: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE SOCIAL SUITE

SOCIAL NETWORKING

SOCIAL BUSINESS

SOCIAL MEDIA

SOCIAL LEARNING

Page 4: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

Objectives 1. Evaluate the value of a social learning strategy within their

organization. 2. Forecast obstacles in the organizational culture that block social

learning. 3. Navigate steps to creating a social learning culture. 4. Fuel engagement within the framework of a social learning culture. 5. Discover the career implications of a social learning culture.

Page 5: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

CASE STUDY: CHRYSLER

Page 6: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

CASE STUDY: CHRYSLER

160,000 EMPLOYEES ACROSS THE UNITED

STATES, CANADA, MEXICO AND 90 OTHER COUNTRIES

Page 7: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

CASE STUDY: CHRYSLER (need)

Page 8: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

CASE STUDY: CHRYSLER (tools)

SEARCH LINKS AUTHORING TAGS EXTENSIONS SIGNALS

Page 9: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

CASE STUDY: CHRYSLER (ROI)

DECREASE COST OF TRAINING PILOT OUTPERFORMED AGILE CONTENT MGMT ENGAGEMENT CREATING INSIGHTS

Page 10: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

DECREASE COST OF TRAININ PILOT OUTPERFORMED AGILE CONTENT MGMT ENGAGEMENT CREATING INSIGHTS

Page 11: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

CASE STUDY: Telus

35,000 Employees across Canada

Retiring workforce Reduction in Budget

Cost Savings: Although the company’s learning budget for 2010 is $21 Million, Tellus anticipates saving 20 percent of that – nearly $5 million in 2011

Page 12: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

CASE STUDY: Telus (Strategy)

My Sites Tellus Tube

My Community

Page 13: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

Page 14: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

Success depends upon previous preparation, and without such preparation there is sure to be failure. -CONFUCIUS

Page 15: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#10

POOR TRAINING CAN LEAD TO POOR OUTCOMES

Page 16: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#9

SECURITY IS MISALIGNED WITH LEARNING STRATEGY

Page 17: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#8

SOME ENVIRONMENTS PREVENT THE EXCHANGE

Page 18: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#7

LACK OF PROPER MONITORING CAN BE DISASTROUS

Page 19: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#6

RESTRICTING ACCESS DECREASES ENGAGEMENT

Page 20: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#5

LACK OF DIRECTION WELCOMES PREDATORS

Page 21: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#4

UNEXPECTED RECOIL FROM POOR PLANNING CAN DISPLACE YOUR DIRECTION

Page 22: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#3

QUICKLY JUMPING IN W/O PREPARATION CAN SUCK EFFORTS INTO A PARALYZING POSITION

Page 23: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#2

UNREALISTIC EXPECTATIONS CAN LEAD TO PROBLEMS

Page 24: Navigating the Social Learning Roadmap

REASONS WHY WE FAIL WITH SOCIAL LEARNING…

Image from Google Images

Copyright 2011 Liquid Learn • All Rights Reserved

BECAUSE…

#1

SOMETIMES YOU’RE JUST NOW READY FOR THE BIG CHAIR

Page 25: Navigating the Social Learning Roadmap

EVOLVED LEARNING NEXT EXIT SLOWER TRAFFIC PLEASE MOVE OUT OF THE WAY

Page 26: Navigating the Social Learning Roadmap

ENGAGEMENT

ENLIST ADVOCATES

CREATE GOALS

ESTABLISH GOVERNANCE

BUILD TOOLKIT

CULTURAL INTEGRATION

IMPROVE PLATFORM

GROW COMMUNITY

FILTER CONTENT

RESULTS

REALITY

Copyright 2011, Liquid Learn, All Rights Reserved, contact [email protected]

TRAIN PARTICIPANTS

CREATE CONTENT

LIQUID LEARN VALYOUCASTING™ COMPASS

Implementation Guide for Building a Social Learning Culture

Page 27: Navigating the Social Learning Roadmap

ENGAGEMENT

ENLIST ADVOCATES

CREATE GOALS

ESTABLISH GOVERNANCE

BUILD TOOLKIT

CULTURAL INTEGRATION

IMPROVE PLATFORM

GROW COMMUNITY

FILTER CONTENT

RESULTS

REALITY

Copyright 2011, Liquid Learn, All Rights Reserved, contact [email protected]

TRAIN PARTICIPANTS

CREATE CONTENT

LIQUID LEARN VALYOUCASTING™ COMPASS

Implementation Guide for Building a Social Learning Culture Email: [email protected] Subject: ValYouCasting™ Poster

Page 28: Navigating the Social Learning Roadmap

COLLABORATION SOCIAL LEARNING PLATFORMS ENABLE COLLABORATION ACROSS BORDERS AND OFTEN SILOS. THESE CONVERSATIONS ARE RECORDED, ARCHIVED AND TRANSFORMED INTO RETRIEVABLE CONTENT THAT CAN BE BUILT ON AS THE IDEA GROWS.

COLLABORATION

CONTRIBUTION

CRITIQUE

CONSUMPTION

Page 29: Navigating the Social Learning Roadmap

CONTRIBUTION USERS ARE THE NUCLEAR ENERGY OF A SOCIAL LEARNING PLATFORM. INCENTIVE TO CONTRIBUTE BUILDS A LIBRARY WHICH GROWS EXPONENTIALLY IN SIZE AND PARALLELS RELEVANCY UNLIKE ANY OTHER TOP-DOWN TRAINING INITIATIVE.

COLLABORATION

CONTRIBUTION

CRITIQUE

CONSUMPTION

Page 30: Navigating the Social Learning Roadmap

CRITIQUE LEARNING COMMUNITY USERS ENGAGE EACH OTHER WITH CRITICISM. THIS IS CONSTRUCTIVE. CRITICISM FILTERS INFORMATION NATURALLY, DRAWS OUT ADDITIONAL CONTENT THROUGH DEBATE AND CALL INTO QUESTION ACCURACY.

COLLABORATION

CONTRIBUTION

CRITIQUE

CONSUMPTION

Page 31: Navigating the Social Learning Roadmap

COLLABORATION

CONTRIBUTION

CRITIQUE

CONSUMPTION

CONSUMPTION CONSUMPTION SIGNALS USEFULNESS AND RELEVANCY. IT ALSO DRAWS OUT DEMAND FOR CONTENT SIGNALING A CALL FOR CONTRIBUITION, COLLABORATION AND CRITIQUE.

Page 32: Navigating the Social Learning Roadmap

ENGAGEMENT

ENLIST ADVOCATES

CREATE GOALS

ESTABLISH GOVERNANCE

BUILD TOOLKIT

CULTURAL INTEGRATION

IMPROVE PLATFORM

GROW COMMUNITY

FILTER CONTENT

RESULTS

REALITY

TRAIN PARTICIPANTS

CREATE CONTENT

Page 33: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

SOCIAL LEARNING OPEN HOUSE

Page 34: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

Email: [email protected] Subject: Platform Open House

Page 35: Navigating the Social Learning Roadmap

The Future is Here

Page 36: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Social will become the new spec

Page 37: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Social Analytics will replace demographics

Page 38: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Your Network will become collateral for employment and career growth

Page 39: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

Traditional resumes will be depreciated

THE FUTURE OF WORK

Page 40: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Social rating systems will become more valuable than yearly performance reviews

Page 41: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Media Design will become a basic competency

Page 42: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Social Stardom will be a consideration in performance assessment

Page 43: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Employee performance will be a marketable brand

Page 44: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Knowledge assets will sway economic decisions

Page 45: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

THE FUTURE OF WORK

Work will be scored

Page 46: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

"The only thing that interferes with my learning is my education.” Albert Einstein

Page 47: Navigating the Social Learning Roadmap

COPYRIGHT 2011, Liquid Learn, All rights reserved

The Future of work TERRENCE WING Follow me on Twitter @TerrenceWing Like me on Facebook Facebook.com/isd20 eMail me [email protected] Connect with me on LI Terrence Wing Watch me on Youtube Terrence Wing Call me (310) 242-5233