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How to be a Social Media Advocate in Conservative Corporate Cultures Everything I needed to know about business I learned from Pacman or

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Ike Piggot Presentation at Social South: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

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Page 1: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

How to be a Social Media Advocate in Conservative

Corporate Cultures

Everything I needed to know about business I learned from

Pacman

or

Page 2: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

How to be a Social Media Advocate in Conservative

Corporate Cultures

Everything I needed to know about business I learned from

Pacman

or

Page 3: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

It’s a dot-eat-dot world

Page 4: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Lay of the LandThere are boundaries

There are rules

There are objectivesShort term (don’t get eaten)

Long term (clear the board

Page 5: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

What You Must LearnKnow where you stand

Know the mapBottlenecks

Escape Routes

Know Thine Enemy

!!!!!!!!

!!!!!!!!

Page 6: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Ghosts ofCorporate Culture

Page 7: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Ghosts ofCorporate Culture

.

..

.

Page 8: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Ghosts ofCorporate Culture

Attacks “change agents”“This is above your pay

grade”

“This is not your job”

Use “job-enhancing” tools

Page 9: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Ghosts ofCorporate Culture

Attacks the change itself“I don’t want to own this”

“This is too risky”

Anticipate downsides, and show they are avoidable

Page 10: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Ghosts ofCorporate Culture

Undermines change“This isn’t the right time”

“Let’s study this further”

Use “teachable moments” and case studies

Page 11: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Ghosts ofCorporate Culture

Territorial“Not for MY department”

“MY people won’t use it”

Use Patience

Page 12: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Ghosts ofCorporate Culture

Use the “big dot moment” to convert the ghost

Forgiveness vs. Permission

Think “defense first”

Page 13: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

Page 14: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

Change the View

See THE board the way YOUR board will

Get familiar with the tools

Find a guide

Page 15: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

Change the View

See THE board the way YOUR board will

Look for ties to the strategic plan

Solve REAL problems

Anticipate objections

Page 16: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

Change the View

Get familiar with the toolsLearn on your own time

Stockpile articles and links

Upgrade your tech!

Be read to Demo!

Page 17: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

Change the View

Get familiar with the tools

Page 18: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

Change the View

Find a GuideOne who knows the culture

One who knows the language

One who knows the business

Page 19: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

The Qualities of a Social Media

Advocate

Page 20: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

Patient

Page 21: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

Analytical

Page 22: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

Creative

Page 23: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

Mentoring

Page 24: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

mi

bl

N e

Page 25: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media

The Pacman Paradigm

Patient

Analytical

Creative

Mentoring

and

Nimble

P

A

C

M

a

N

Page 26: Navigating the Maze and Defeating the Ghosts of Old Corporate Culture: How Pac-Man Can Sell Social Media