Naveed KhanMobile : +919581011117

Email Id: naveedk184@gmail.com naveedkhan994@gmail.com

PROFESSIONAL PROFILE

A dedicated professional with 5+ years of experience in Robotics Process Automation (RPA) and Software Testing (ISTQB Certified) with one of the world’s best organization. Possess proactive attitude, capability of perform. Excellent interpersonal communication and organizational skills with proved abilities in team management and customer relationship management.

WORK EXPERIENCE

Job Title : Senior Robotics Process Automation Developer/ QA Team LeadWorking from : Feb 2010 - Till dateOrganization : Genpact

SUMMARY:

Analyzing and understanding the Business Process and automating the process using Automation Anywhere Enterprise tool.

Designing automated process solutions in accordance with standard design principles and conventions.

Automated Penske Contract management Team process with 100% accuracy, Genpact Client.

Creating and documenting test procedures and scenarios for the pre-UAT phases. ISTQB Certified Tester from International Software Quality Institute (iSQI). Supervise a four-member software QA testing team in developing and implementing

quality-assurance and quality-control methodologies to ensure compliance with QA standards and customer specifications.

Extensive understanding of full software life cycle with a very good knowledge of all the testing phases of SDLC using different platforms & workstations.

Used SQL queries for data manipulation and performed back-end testing. Supporting the Operational Teams during the UAT and rollout phases. Hands on experience in creating and executing test plans, test cases and test

scenarios for all the projects. Providing client developer teams with detailed reports on quality metrics identified bugs

and recommended fixes. Database Testing using SQL with an Advance Query Tool (AQT) to validate the Front-

End, Back-end data. Worked on the Savion implementation testing for PTL Billing Team. Familiar with Automation testing using QTP (Quick test professional). Involved in different testing’s like – Manual, Automation, AS400, Web based, Database,

Functional, security, compatibility, Performance, risk management, Regression, Black box, Scenario.

Creating Project plan, Test Plans for all the projects which are automated for Penske, tracking project issue and communicating with the clients.

Coordinate an average of 2 to 3 ongoing projects in different phases of software testing. Responsible for analyzing and documenting the root cause for the issue that were

identified while testing.

Training the teams on the enhancement or new application and also creating SOP’s on all the projects.

Testing the Billing system with different types of billing (lease, Fuel, Maintenance, Special) which generate revenue worth $ 265 MM per month.

Automated all manual QC’s for the Team with the help of SQL scripted queries and MS-Access database hence reduced the non-value added time in production.

Creating MS-Access Queries for PTL Billing Team. Created the support central data form checklists for the PTL Billing. Trained PTL Billing Team on support central. Creating and Updating Process maps (MS-Visio) for Contract Management team.

TECHNICAL SKILLS

Operating System : Windows XP/2003, Windows 7

Automation Tool : Automation Anywhere Enterprise, Quick test professional (QTP)

Manual Testing : UAT, AS400 IBM I-Series, Web testing, Functional, Database, Risk base Testing, Regression, Black box, Scenario.

Database : SQL Server, MS Access

Tools & Utilities : Quick Test Professional (QTP), Advance Query Tool (AQT), AS400 IBM I-series, MS Office Suite, GE support Central.

Bug Reporting : Support Central Issue Tracker

AWARDS & ACHIEVEMENTS

Awarded with Individual excellence award in the month of June 2014. Promoted to Process Developer, with in the span of 18 months in the organization. Promoted to contract management testing team lead with in 2 years in the

organization. Lean Certified for created Issue tracker workflow form for the testing team. Got the VOC (Voice of Customer) 10/10 for the testing team from the time I started

leading the team. Awarded with Star of the Month for the months of Dec 2010, Feb 2012 & Oct 2012. Best team award for Nov 2012 R&R. Silver Award for the outstanding performance in the year 2011 & 2013. Appreciated by clients for creating the Workflow forms for the testing team (Issue

Tracker, Projects and Training done till date) on support central where we can have a track of what all projects we have done till date & the issues captured.

Received customer appreciations many times for completing the projects on time. Created two Workflow form for HR in support central to keep track of the entire

associate one on one and promotions details. Created a Workflow forms for the Penske Collections team to keep track of all the call

details.

CERTIFICATIONS

ISTQB Certified (Certificate No.14-CTFL-57367-ES) from International Software Quality Institute (iSQI).

Lean ACE Certified from Lean Six sigma Genpact. SOP Writing Skills certified from Genpact. Data Privacy Certified from Genpact.

ACADEMIC QUALIFICATION

B.Sc. (MECs) (Mathematic, Electronics, and Computer science) from MNR Degree College, Osmania University, Hyderabad

Intermediate (M.P.C) from Sri Chaitanya Junior College, Hyderabad S.S.C from Rahmath Nagar High School, Hyderabad

ADDITIONAL QUALIFICATIONS

Trained on Automation Anywhere Enterprise Tool from Genpact. Quick Test Pro (QTP) Training program from idea bytes software India pvt ltd. ONLINE TRAININGS In Genpact - Advance Excel, Ms Access and Data Privacy SQL PGDCA from APTECH computer education.

STRENGTHS

Ambitious & skilful with good interpersonal & relationship management skills. Well adaptive towards corporate culture and behavior & ability to work under pressure. Quick learner and good at reproducing and applying techniques. A good team player with ability to lead a team by example and motivate them to

achieve desired objectives.

PERSONAL DETAIL

Name : Naveed KhanGender : MaleDOB : 19-Aug-1985Languages know : English, Hindi & Telugu.Nationality : IndianAddress : H: No: 1-111/1, Anand Nagar Colony, Kondapur, Hyderabad – 500084

Date: Place: Hyderabad Naveed Khan