national takaful insurance company...national takaful insurance company (natico) was established in...
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NATIONAL TAKAFUL INSURANCECOMPANY
COMPANY PROFILE
[email protected] 18 333 81www.nationaltakaful.com
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CHAIRMAN’S MESSAGEBuilding our bridge towards success
I would like to welcome you to National Takaful Insurance Company (NATICO). Thecompany’s strategy is to re-establish its landmark with further products andservices innovation and client care with the advancement in competencies of theemployees. The effort of the Board of Directors and the Management shallcontinue to emphasize the diversification of the company’s activities. The newstrategy aims to make NATICO stand in a position of being the first client’s choicefor takaful insurance comprehensive solutions in Kuwait.
We will continue to evolve in our commitment to serve the needs of ourstakeholders and provide insurance protection to present and future generationsas a professional organization.
Company Profile
National Takaful Insurance Company
Mr. Mohammad Hamad Al- GhanimChairman
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Our ambition is to drive a high-performance culture, Providing insurance, clientloyalty and satisfaction at the heart of NATICO strategic decisions and remainingtrue to our core values and our purpose. Since starting this role, it has becomeincreasingly clear to me while the insurance industry remains an attractive sector, itis entering a period of significant change bringing both challenges andopportunties.
Therefore, I have set our company values focused on: Innovation, Transparency,Integrity and client satisfaction. I believe these values enable us to concentrate onareas that can be improved further and allow us to respond more effectively andefficiently. Our great people and their commitment are fundamental for NATICO’sculture.
Company Profile
National Takaful Insurance Company
Taking our company further
DEPUTY CEO’s STATEMENT
Mr. Anwar Al-RufaidiDeputy Chief Executive Officer
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NATIONAL TAKAFUL INSURANCE CONTENTS
Company Profile
CONTENTS
Company Overview1Board of Directors
Executive Management3
Vision-Mission-Values
5Our Strengths
Page 5-6 Page 7-9
Page 10-12 Page 13-14
Major Shareholders
Major Clients9 Re-Insurance
Organizational Chart7
Page 15 Products & Services
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4
6
8
10
Page 17-18
Page 21-22
Page 16
Page 19-20
Page 23-24
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NATIONAL TAKAFUL INSURANCE COMPANY OVERVIEW
Company Profile
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ABOUT US
National Takaful Insurance Company (NATICO) was established in 2003 by virtue of its shareholding structure with a paid-up
capital of KWD 10,000,000/-. by leading business groups. NATICO is licensed to render as a Takaful Insurance Company in Kuwait
(Islamic Sharia Compliance). The company’s general policy is drawn and managed by Kuwaiti board of directors in addition to the
elite department managers and employees with wide, local and international experiences and unique professionalism. NATICO’s
business goal is to add value to the Kuwait Insurance Industry and Kuwait Economy from Origin to Excellence.
NATICO is ranked as one of top best Takaful insurance in Kuwait. The company offers an extensive range of products and services
including: Fire & General Accidents, Marine (Hull & Cargo) & Aviation, Motor Insurance, Life & Medical Insurance and
Engineering insurance. Our products and services are designed to suit the various requirements of our clients and meet all their
insurance demands of B2B and B2C. With our continuous efforts to provide innovative technology solutions and serve our valued
clients, we have provided multiple digital platforms through various communication channels. We plan to continue investing in
digital systems ensuring them direct and effective communication platforms.
Over the years, NATICO has established an excellent reputation for working closely with clients to ensure high level of service
standards catered for each and every client. NATICO believes that human investment is the real core capital investment and main
cornerstone which ensures success and persistence.
Company Profile
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NATIONAL TAKAFUL INSURANCE BOARD OF DIRECTORS
Company Profile
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BOARD OF DIRECTORSCompany Profile
Mr. Saqr Abdulmohsen Al-SujariBoard Member
Mr. Faisal Al-MatarBoard Member
Mr. Ahmad Khaled Al-EbrahimBoard Member
Mr. Amjad Al-AqraaBoard Member
Mr. Mohammed Al-GhanimChairman
Mr. Meshari Alrezaihan Board Member
BOD QUALIFICATIONS
Mr. Faisal Al-Matar is a veteran professional with 17+ years of experience in various sectorsincluding Human Resources. He is the Group Manager of Al-Mulla Group and holds aBachelor’s Degree in Business Administration and Marketing from California State university.He also holds a Specialized Degree in HR Management and Challenges of New Technologyfrom Kuwait Chamber of Commerce.
Mr. Faisal Al-Matar – Board Member
Mr. Ahmad Ebrahim has years of experience in the Finance and insurance industry. He currentlyserves as a Board Director at NATICO. He graduated with a Finance bachelors degree from theuniversity of Massachusetts in Boston.
Mr. Ahmad Khaled Al-Ebrahim – Board Member
Mr. Mohammad Hammad Al-Ghanim - Chairman
Mr. Saqr Abdulmohsen Al-Sujari – Board MemberMr. Saqr Al-Sujari serves as a Board Member at NATICO with 27+ years of experience invarious sectors including Human Resources and Management. He holds a Bachelor’s Degree inMathematics from PAAET Basic Education College.
Mr. Mohammad Al-Ghanim has years of experience in the banking sector in HSBC. He is thechairman of NATICO and the General Manager and partner of Lowvo Solutions which is one ofthe leading companies in Kuwait, Founder and Partner of BASS Kuwait which is also a leadingcompany, in the distribution of Multi-national brand in the Electrical Field. He completed hisbachelor’s degree in Finance from Layola Marymount California University.
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Company Profile
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NATIONAL TAKAFUL INSURANCE EXECUTIVE MANAGEMENT
Company Profile
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EXECUTIVE MANAGEMENT Company Profile
National Takaful Insurance Company
Mr. Musaed Al-JazzafSenior Manager
Marketing & Production Dept.
Mr. Khaled SaadAssistant CEO HR & Services
Mr. Ebraheem El-AskariSenior Manager
Motor Dept.
Mr. Anwar Al-RifidiDeputy CEO
MANAGEMENT QUALIFICATIONS
Mr. Khaled Al-Saad
Mr. Musaed Al-Jazzaf has 18 years of experience in Marketing andProduction in the Insurance Field. He is the Sr. Marketing and ProductionManager at NATICO. He graduated with a Bachelor Degree from KuwaitUniversity and has a wide range of certifications including BIBF Diploma.
Mr. Musaed Al-Jazzaf
Mr. Ibrahim Al-Askari
Mr. Anwar Al-RufaidiMr. Anwar Al-Rufaidi has 30 years of extensive experience in the Kuwait Insurance Market. He heldmany leadership positions during his career. He is the Deputy CEO of NATICO and holds years ofexperience having held senior executive positions in Kuwait in a number of insurance companies.He holds a Finance Bachelors Degree from California State University in 1988 and various worldwidecertifications.
Mr. Khaled Al-Saad has 31 years of extensive experience in the Administration Field. He isthe Assistant CEO of NATICO and holds many years of experience in Human Resourcesand Administration Field. He graduated with a Business Administration Bachelor’sDegree from Kuwait University.
Mr. Ibrahim Al-Askari has 25 years of experience in various sectorsincluding Ministry of Commerce and Industry, First Takaful Insurance andWarba Insurance Company. He is the Sr. Motor Manager at NATICO. Heholds several certifications including a Bachelor Degree in BusinessAdministration from Commercial Studies Institute, Banking andInsurance Diploma and BIBF Diploma.
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Company Profile
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NATIONAL TAKAFUL INSURANCE VISION – MISSION - VALUES
Company Profile
To be the client’s first choiceof insurance company inKuwait. Establish excellenceand set the standard ofsuperiority by providing theright support and services.
Investing in growing with excellence, expertise, building loyalty and best practices.
Transparency Innovation Integrity Client satisfaction
VISION MISSION VALUES
OUR PRODUCTS AND SERVICES
Marine (Cargo & Hull) Insurance
EngineeringInsurance
Medical & Life Insurance
Motor Insurance
Aviation Insurance
Fire Insurance
NATICO SERVICES
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Company Profile
General AccidentsInsurance
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OUR STRENGTHS
Effective Customer serviceNATICO has focused on building an intelligent call centre which is considered one of the prominent achievements in order to serve the clients by takingimmediate actions and covering their inquiries.
Information TechnologyAt NATICO, we are working on enhancing innovative technology solutions to serve our clients as well as investing in electronic systems.
Human ResourcesProvides a comprehensive range of Human Resources solutions for human capital with a business focus presented by our specialists.
Marketing and ProductionThis department ensures continued and transparent communication by engaging with our stakeholders through social media and online channels, ensuring ourclients can find what they’re looking for every time they search for NATICO
Sales distribution and underwriting This is the main division in the company as it represents the company’s operating activity and source of revenue. Their procedure is pointed towards enhancingsales volume and close correspondence between the company and its clients.
Claims and Network ManagementGuarantees our customers are served at best with regards to giving them guidance on claims remuneration, compensation, or some other solution formisfortune or harm, or some other commitment. NATICO makes sure to provide a prompt and fast settlement.
Company Profile
Corporate Strength NATICO has 17 years of experience in takaful insurance and is owned by major investors, governmental bodies and has major A+rated reinsurance partners. NATICO has a clean track record of fast claim settlement.
Research & DevelopmentR&D is a valuable tool for growing and improving NATICO. We are focused on developing new knowledge, techniques, technologies and continuous creativitythereby increasing productivity.
Client CentricCorporate strategy, focused on client retention, loyalty and satisfaction
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NATIONAL TAKAFUL INSURANCE ORGANIZATIONAL CHART
Company Profile
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Company Profile NATICO
ORGANIZATIONAL STRUCTURE
(PROPOSED)
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NATIONAL TAKAFUL INSURANCE MAJOR SHAREHOLDERS
Company Profile
MAJOR SHAREHOLDERSCompany Profile
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NATIONAL TAKAFUL INSURANCE MAJOR CLIENTS
Company Profile
MAJOR CLIENTSCompany Profile
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NATIONAL TAKAFUL INSURANCE RE-INSURANCE
Company Profile
RE-INSURANCECompany Profile
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ALL RE-INSURANCE PANELS ARE RATED SECURITIES