national safety council the robert w. campbell award international award for business excellence...

National Safety Council

The Robert W. Campbell AwardThe Robert W. Campbell Award

International Award for Business Excellence International Award for Business Excellence through Safety, Health and through Safety, Health and Environmental ManagementEnvironmental Management

December 2003December 2003


PanelistsPanelists

Mei-Li LinMei-Li Lin, PhD, PhD

National Safety CouncilNational Safety CouncilExecutive Director, Research & Statistical ServicesExecutive Director, Research & Statistical Services

Mike HenderekMike HenderekExxon Mobil CorporationExxon Mobil CorporationSafety Programs Manager, Safety, Health & EnvironmentSafety Programs Manager, Safety, Health & Environment

Tony SmithTony SmithNational Safety CouncilNational Safety CouncilExecutive Director, International DepartmentExecutive Director, International Department


Recognizing SH&E as a Key Business Value

Recognizing SH&E as a Key Business Value

Mei-Li Lin, PhDMei-Li Lin, PhDCampbell Award Director Campbell Award Director Executive Director, Research & Statistical ServicesExecutive Director, Research & Statistical ServicesNational Safety Council (USA)National Safety Council (USA)


Not-for-profit, mission-driven Not-for-profit, mission-driven membership organizationmembership organization

15,000 Members15,000 Members Formed in 1913 Formed in 1913 Formed by Industry LeadersFormed by Industry Leaders Chartered by CongressChartered by Congress

National Safety CouncilNational Safety Council


The mission of the National Safety Council The mission of the National Safety Council

is to is to educateeducate and and influenceinfluence society to society to

adopt safety, health and environmental adopt safety, health and environmental

policies, practices and procedures ...policies, practices and procedures ...

NSC MissionNSC Mission


Congressional Charter Congressional Charter Public Law 259 (1953)Public Law 259 (1953)

“…“…to to arouse and maintainarouse and maintain the interest of the people…the interest of the people…in safety and accident prevention…”in safety and accident prevention…”


External Collaborations …External Collaborations …


RSS ObjectivesRSS Objectives

Apply research knowledge to Apply research knowledge to practical applicationspractical applications

Mobilize our network and establish Mobilize our network and establish partnerships to provide evidence-partnerships to provide evidence-based tools through scientific rigorbased tools through scientific rigor

Research & Statistical Services GroupResearch & Statistical Services Group


Capabilities: Survey Capabilities: Survey ResearchResearch

Employee perception Employee perception surveyssurveys

Survey protocol Survey protocol development and development and administrationadministration

Formulation of Formulation of occupational S&H solutionsoccupational S&H solutions


Maintain NSC fatality databasesMaintain NSC fatality databases Analyze large, national injury databasesAnalyze large, national injury databases Develop injury surveillance systemsDevelop injury surveillance systems Develop national estimates based on state Develop national estimates based on state

indicatorsindicators Apply statistical methods of analysisApply statistical methods of analysis Train in safety program measurementTrain in safety program measurement

Capabilities: Capabilities: Statistical AnalysisStatistical Analysis


Evaluate S&H initiativesEvaluate S&H initiatives

Develop evaluation protocols & Develop evaluation protocols & instrumentsinstruments

Provide training in evaluation Provide training in evaluation methods and conceptual modelsmethods and conceptual models

Capabilities: EvaluationCapabilities: Evaluation


Field studiesField studies

Focus groups Focus groups

Case studiesCase studies

Systematic and meta-analytic Systematic and meta-analytic literature reviewsliterature reviews

SurveysSurveys

Capabilities: Research Capabilities: Research ToolsTools


Capabilities: Publication Capabilities: Publication and Editorial Expertiseand Editorial Expertise

Journal expertise, editorial, network Journal expertise, editorial, network of authoritative reviewers of authoritative reviewers

Injury FactsInjury Facts®®, JSR, technical , JSR, technical documents & reportsdocuments & reports

Visual displays of quantitative Visual displays of quantitative informationinformation

Presentation of data for users of Presentation of data for users of various levels of sophisticationvarious levels of sophistication


PartnersPartners National Safety CouncilNational Safety Council

Japan Industrial Safety & Health Association Japan Industrial Safety & Health Association (JISHA)(JISHA)

Ministry of Labour and Social Welfare of Ministry of Labour and Social Welfare of ThailandThailand

Asia-Pacific Economic Cooperation (APEC) Asia-Pacific Economic Cooperation (APEC) forumforum

Case Studies inCase Studies inSafety & Productivity Safety & Productivity (1999)(1999)


Scope of Case StudiesScope of Case Studies

U.S. and AsiaU.S. and Asia Manufacturing only Manufacturing only Intervention-focusedIntervention-focused

Safety Improvement Leads to Safety Improvement Leads to Productivity GainsProductivity Gains


Safety & Productivity Awards Safety & Productivity Awards (2001)(2001)

Targeted U.S. Targeted U.S. Intervention-focusedIntervention-focused Welcomed any Welcomed any

business typebusiness type


Safety & Productivity Awards Safety & Productivity Awards (2001)(2001)

2002 Winners2002 Winners


Scopes of Case Studies Scopes of Case Studies (2001)(2001)

Focused on or addressed Focused on or addressed leadership responsibility for S&Hleadership responsibility for S&H

Improved S&H cultureImproved S&H culture

Improvements in other aspects of Improvements in other aspects of S&H and businessS&H and business


Shared VisionShared Vision

Joint MissionJoint Mission


SH&E TrendsSH&E Trends

Recognition of value of leading Recognition of value of leading performance indicatorsperformance indicators

Recognition of multi-faceted impact Recognition of multi-faceted impact of S&H on overall enterprise of S&H on overall enterprise performanceperformance

Focus on systemic SH&E approachFocus on systemic SH&E approach Maturity of globally-accepted S&H Maturity of globally-accepted S&H

management systemmanagement system


SH&E is a Key Business ValueSH&E is a Key Business Value

FinanceFinance EthicsEthics Corporate citizenshipCorporate citizenship Public relationsPublic relations Employee relationsEmployee relations


Broadening the Vision and ScopeBroadening the Vision and Scope

GlobalGlobal SH&E integrated as part of SH&E integrated as part of

business business Systemic presenceSystemic presence Linkage of SH&E and business Linkage of SH&E and business

performanceperformance


Who is Robert W. Campbell?Who is Robert W. Campbell? Early 20th century safety pioneerEarly 20th century safety pioneer

Lawyer for large US steel companyLawyer for large US steel company

Chairman of one of the 1Chairman of one of the 1stst corporate- corporate-wide safety committees in USwide safety committees in US

Viewed S&H in business as Viewed S&H in business as humanitarianhumanitarian

Recognized role of SH&E in business Recognized role of SH&E in business performanceperformance

Advocated sharing of experiences and Advocated sharing of experiences and lessons learned for improvement lessons learned for improvement worldwideworldwide


““Safety work is today recognized as an Safety work is today recognized as an

economic necessity, and one of the economic necessity, and one of the

most constructive movements that has most constructive movements that has

ever come into our National life. It is ever come into our National life. It is

the study of the right way to do things the study of the right way to do things

and is... one of the greatest aids to and is... one of the greatest aids to

shop efficiency and economy.” shop efficiency and economy.” (1914)(1914)

Why is Award Named After Why is Award Named After Robert W. Campbell?Robert W. Campbell?


Recognizing Safety and Health as a Key Business Function

Recognizing Safety and Health as a Key Business Function

Mike HenderekMike HenderekManager of Safety, Health & Environment Manager of Safety, Health & Environment Exxon Mobil CorporationExxon Mobil Corporation


Over 100 years of commitment to Safety, Health, Over 100 years of commitment to Safety, Health, and Environmental Excellence.and Environmental Excellence.

Both heritage companies were strong performers.Both heritage companies were strong performers.

Safety, Health, and Environmental protection are Safety, Health, and Environmental protection are at the core of our business, executed through our at the core of our business, executed through our Operations Integrity Management System (OIMS).Operations Integrity Management System (OIMS).


Why ExxonMobil is Why ExxonMobil is Sponsoring the Campbell AwardSponsoring the Campbell Award

A corporate-wide, top management-led A corporate-wide, top management-led disciplined approach to SH&E disciplined approach to SH&E management led to significant management led to significant improvement in ExxonMobil’s SH&E improvement in ExxonMobil’s SH&E performance.performance.

The discipline created by OIMS instilled The discipline created by OIMS instilled productivity improvement across other productivity improvement across other aspects of our operations - Ultimately aspects of our operations - Ultimately better profitability.better profitability.


Why ExxonMobil is Why ExxonMobil is Sponsoring the Campbell AwardSponsoring the Campbell Award

To encourage other companies to reap To encourage other companies to reap these benefits and we think those that do these benefits and we think those that do deserve public recognition.deserve public recognition.

A world respected competition will identify A world respected competition will identify SH&E best practices wherever they exist. SH&E best practices wherever they exist. We want to learn from the winners and We want to learn from the winners and hope all of industry takes advantage of the hope all of industry takes advantage of the knowledge gained to drive improved knowledge gained to drive improved performance.performance.


““We are all aware that aside from the We are all aware that aside from the

purely industrial and the purely purely industrial and the purely

humanitarian aspect, there is a very humanitarian aspect, there is a very

large economic aspect to the safety large economic aspect to the safety

movement.” movement.” (1914)(1914)

Business ValueBusiness Value


Award ObjectivesAward Objectives

Recognize evidence-based Recognize evidence-based enterprise operations systems in enterprise operations systems in which:which: SH&E is well-integrated as a key SH&E is well-integrated as a key

business value business value Measurable achievement in SH&E Measurable achievement in SH&E

performance is linked to productivity, performance is linked to productivity, and therefore profitabilityand therefore profitability


““It is the planIt is the plan...... to gather all the data to gather all the data

available, obtain all of the expert advice available, obtain all of the expert advice

possible, andpossible, and...... submit the results of submit the results of

their investigation and study, with their their investigation and study, with their

recommendations, for the recommendations, for the

consideration of consideration of [[othersothers]].” .” (1914)(1914)

Information GatheringInformation Gathering



Establish a validated process Establish a validated process through which industries can through which industries can measure the performance of their measure the performance of their SH&E operations system against SH&E operations system against well-tested and internationally well-tested and internationally accepted key performance indicatorsaccepted key performance indicators


““No incident or experience is without No incident or experience is without

its lessonits lesson….…. We aim at the We aim at the

preservation of the individual through preservation of the individual through

the collective action of allthe collective action of all….…. Our Our

contribution to the world's progress contribution to the world's progress

can therefore be made broader than the can therefore be made broader than the

specific limit of our duties.” specific limit of our duties.” (1915)(1915)

Build Upon SuccessBuild Upon Success



Capture and evaluate the successes Capture and evaluate the successes and lessons learned through a rigorous and lessons learned through a rigorous systematic review processsystematic review process

Foster the cross sharing of leading Foster the cross sharing of leading edge SH&E management systems and edge SH&E management systems and best practices, and utilize insights best practices, and utilize insights gained for educational purposes gained for educational purposes worldwideworldwide


““There is nowhere a better cause to be There is nowhere a better cause to be

engaged in. It is one of wonderful engaged in. It is one of wonderful

possibilitiespossibilities...... We ask how this work We ask how this work

may be donemay be done…… "How" has been "How" has been

reduced to three concrete principles: reduced to three concrete principles:

Organization, Co-operation and Organization, Co-operation and

Education - Education - everywhereeverywhere..” ” (1913)(1913)

Power of PartnershipPower of Partnership


Global PartnershipsGlobal Partnerships

Characteristics / QualificationsCharacteristics / Qualifications Commitment to Award objectives, process Commitment to Award objectives, process

integrity, and its promotionintegrity, and its promotion Provide known and respected leadership in Provide known and respected leadership in

nation’s/region’s S&H activitiesnation’s/region’s S&H activities Actively contributes to knowledge and Actively contributes to knowledge and

practice of S&Hpractice of S&H Success in mobilizing nation’s/region’s Success in mobilizing nation’s/region’s

businesses, universities, and the media in businesses, universities, and the media in promoting SH&Epromoting SH&E


Global Global PartnershipsPartnerships


““Our work is to done through co-Our work is to done through co-

operation, co-operation of individuals operation, co-operation of individuals

and industriesand industries…… in industrial in industrial

betterment work.” betterment work.” (1913)(1913)

The Importance of CooperationThe Importance of Cooperation


Participation QualificationParticipation Qualification Demonstrate that well-integrated SH&E Demonstrate that well-integrated SH&E

management system leads to proven success management system leads to proven success in SH&E practices and enhances the business' in SH&E practices and enhances the business' productivityproductivity

Show consistent improvement or sustained Show consistent improvement or sustained leading performance in SH&E for a minimum of leading performance in SH&E for a minimum of 5 years5 years Performance measurements must be established Performance measurements must be established

through recognized industry, national, and/or through recognized industry, national, and/or international metricsinternational metrics


Participation QualificationParticipation Qualification Show sustained profitability and sound Show sustained profitability and sound

financial management. financial management. At least 5 consecutive years of profitability at At least 5 consecutive years of profitability at

the time of Award applicationthe time of Award application If a company has rated public debt, it must If a company has rated public debt, it must

carry an investment grade ratingcarry an investment grade rating


Review PanelReview Panel

International group of business and International group of business and SH&E professionalsSH&E professionals AcademiaAcademia IndustryIndustry LaborLabor GovernmentGovernment


Review and Selection ProcessReview and Selection Process

NoSelect submittals

for Executive Review Committee

No

Receive Case Study

Pre-Screen:Meets Criteria?

Complete?

File Review Report

File Review Report

Evaluation by members of review

committeeIndependent Reviews

Notify Winners of their Award

Begin process for presentation and

publication of case studies

Audit Results: Determine final award winners

Evaluation by Executive Review

Committee

Select finalists for site visits

Committee Review

File Review Report

File Review Report

No

No

Conduct site visits


Evaluation CriteriaEvaluation Criteria Business ProfileBusiness Profile LeadershipLeadership Linkage Between SH&E and Linkage Between SH&E and

ProductivityProductivity SH&E Management SystemSH&E Management System Performance Measurements and Performance Measurements and

Information ManagementInformation Management SH&E ResultsSH&E Results


Business ProfileBusiness Profile

Business descriptionBusiness description SH&E and business challengesSH&E and business challenges


LeadershipLeadership

Organizational leadershipOrganizational leadership Corporate citizenship related to Corporate citizenship related to

SH&E activitiesSH&E activities National / regionalNational / regional GlobalGlobal

Level of commitment to SH&E goalsLevel of commitment to SH&E goals Quality of labor / management Quality of labor / management

relationsrelations


Linkage Between Linkage Between SH&E and ProductivitySH&E and Productivity Integration of SH&E and business management Integration of SH&E and business management

systemssystems SH&E as a core corporate valueSH&E as a core corporate value Alignment of SH&E with corporate objectives and Alignment of SH&E with corporate objectives and

strategiesstrategies Continuous and systematic SH&E and business Continuous and systematic SH&E and business

performance improvementperformance improvement Dynamic nature and interactivity of SH&E with Dynamic nature and interactivity of SH&E with

other operational functionsother operational functions Demonstration of improvement in productivity Demonstration of improvement in productivity

through SH&Ethrough SH&E


SH&E Management SystemSH&E Management System

Employee empowerment and involvementEmployee empowerment and involvement Motivation, behavior, and attitudeMotivation, behavior, and attitude Employee competency-buildingEmployee competency-building

Cultural and Cultural and behavioral behavioral

Hazard recognition, evaluation, and controlHazard recognition, evaluation, and control Workplace design and engineeringWorkplace design and engineering Operational SH&E programsOperational SH&E programs

Operational and Operational and technical technical

Management leadership and commitmentManagement leadership and commitment Organizational communications and system Organizational communications and system

documentationdocumentation Assessments, audits, evaluations, and Assessments, audits, evaluations, and

continuous improvementcontinuous improvement

Administrative Administrative and managementand management


Performance Measurement Performance Measurement and Information Managementand Information Management

Quality and appropriateness of Quality and appropriateness of measurements, data collection and measurements, data collection and recordkeeping systems, analytical recordkeeping systems, analytical methodologies, evaluation, and use of methodologies, evaluation, and use of informationinformation ValidityValidity ReliabilityReliability FeasibilityFeasibility

AccessibilityAccessibility ComparabilityComparability UtilityUtility


SH&E ResultsSH&E Results

Continuous SH&E performance Continuous SH&E performance improvement or sustained excellenceimprovement or sustained excellence

Use of key leading indicatorsUse of key leading indicators Use of lagging indicatorsUse of lagging indicators Energy used and trendsEnergy used and trends


Recognition and OutreachRecognition and Outreach

International award banquetInternational award banquet Feature articles in safety and health trade Feature articles in safety and health trade

magazinesmagazines Publication in “Case Studies in Business Publication in “Case Studies in Business

Excellence Through SH&E Excellence Through SH&E Showcase at NSC’s Annual Congress & Showcase at NSC’s Annual Congress &

ExpoExpo Global partner networkGlobal partner network Business school curriculumBusiness school curriculum


““We are going in a great We are going in a great [[safetysafety]]

movement, and one that we think movement, and one that we think

deserves the hearty co-operation of deserves the hearty co-operation of

every individual, of every industrial every individual, of every industrial

concern, be it great or small, and we concern, be it great or small, and we

therefore wish to urge upon you, and therefore wish to urge upon you, and

each of you, that youeach of you, that you…… help us in a help us in a

great movement, and do your part.great movement, and do your part.” ” (1913)(1913)

A Call to ActA Call to Act


www.www.CampbellAwardCampbellAward.org.org

national safety council the robert w. campbell award international award for business excellence...

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