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Workshop for Board Professionals March 31-April 2 Preconference Workshops April 1-2 Dallas night skyline: Matt Pasant PROGRAM AND RESOURCE GUIDE National Conference on Trusteeship APRIL 2-4, 2017 DALLAS, TEXAS

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Page 1: National Conference on Trusteeship · includes pieces that have graced the palaces of kings, emperors and czars. Download the Anatole Art app to follow the 1-Mile Art Walk and enjoy

Workshop for Board Professionals

March 31-April 2

Preconference Workshops

April 1-2

Dallas night skyline: Matt Pasant

PROGRAM AND RESOURCE GUIDE

National Conference on TrusteeshipAPRIL 2-4, 2017 DALLAS, TEXAS

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2 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

By registering for the AGB National Conference on Trusteeship, you give permission for the useof your likeness in AGB print, online, and video-based marketing materials, as well as other publications.

Equal parts Dallas hotel and museum, Hilton Anatole houses the largest collection of art and antiques ever assembled in an American hotel. This unique collection includes pieces that have graced the palaces of kings, emperors and czars.

Download the Anatole Art app to follow the 1-Mile Art Walk and enjoy the hotel’s world-class art collection!

HILTON ANATOLE DALLAS, TEXAS

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Download the National Conference app in the Apple or Android store.

Thank you for joining us at AGB’s 2017 National Conference on Trusteeship

On behalf of AGB’s board and staff, we want to welcome you to Dallas, Texas, for the 2017 National Conference on Trusteeship. Our focus for this year’s program is the call for innovation in higher education. This

theme runs throughout all of our sessions, including plenaries, concurrent sessions, and expert brie�ngs, and we have an outstanding lineup of speakers who are eager to engage on this subject. Our commitment to you is to provide a wide array of interactive sessions, so we encourage you to participate by asking questions and sharing your thoughts.

Please use AGB’s mobile conference app for up-to-date conference program-ming. As always, AGB staff members are available to answer your questions about our work and services. You can �nd us in the Chantilly Foyer, where you can also �nd the registration desk, the AGB Bookstore, AGB Member Services, AGB Consulting, AGB Institutional Strategies, AGB Search, and conference sponsors.

Finally, we offer a special note of appreciation to our corporate partners. These friends of AGB help to strengthen the conference program and, by so doing, demonstrate their support for the leadership that you provide to your institutions and the students you serve. You can �nd more information about each of our partners in the back section of this program.

We look forward to seeing you during the conference, and we hope that you will share your thoughts about AGB’s work generally and about this meeting in particular.

Together, we will strengthen our national future by upholding the value of American higher education as an essential economic and civic advantage. Thank you for your service.

Welcome to Dallas!

Richard D. Legon David W. Miles President, AGB Chair, Board of Directors, AGB

EXPLORE DALLAS: WHERE

BIG THINGS HAPPEN

Association of Governing Boards of Universities and Colleges • AGB.org/NCT 1

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SATURDAY, APRIL 1

8:30 – 11:30 am

Preconference Workshops: Block I ● Strategies for Successful Fundraising in Public and

Independent Institutions● Changing Leadership: How to Conduct a Presidential Search

and Manage the Transition● The Role of Leadership in Advancing Inclusion, Civility,

and a Vital Campus Climate

12:45 – 3:45 pm

Preconference Workshops: Block II● Leadership Strategies for Chairs of Public Institutions ● Leading the Board: Strategies for Chairs of Independent Institutions● Ful�lling Board Responsibilities Relative to Enrollment

Management and Degree Completion● Sustaining the Vitality of the Board: The Role of the Governance Committee

SUNDAY, APRIL 2

8:30 – 11:30 am

Preconference Workshops: Block III● Understanding College and University Financial Practices and Reporting● How, When, and Why to Conduct a Presidential Assessment● New Business Models for Higher Education: Enhancing Revenue

and Productivity● Moving from Good to Great Board Performance

12:45 – 3:45 pm

Preconference Workshops: Block IV● Strategies for an Effective Committee Structure● Becoming a More Effective Board Member● How to Conduct Board and Trustee Assessments ● Strategies for Overseeing and Leveraging Enterprise Risk Management

NATIONAL CONFERENCE ON TRUSTEESHIP

4:00 – 4:15 pmConference Welcome and Honoring the Recipients of the AGB John W. Nason Award for Board Leadership

4:15 – 4:45 pm Opening Remarks

4:45 – 6:15 pm Opening Plenary: Innovative Practices for a Stronger Future

6:30 – 7:30 pm Taste of Texas Opening Reception

6:30 pm NCAA Women’s Basketball Championship Tournament Viewing

Schedule at a Glance

2 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

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MONDAY, APRIL 3

7:30 – 8:30 am Breakfast

8:45 – 10:00 amPlenary: Politics, the Economy, and Future Trends: What to Expect in 2017-2020

10:15 – 11:00 am Higher Education in 10 Years:

The Future Through the Innovator’s Lens

11:15 – 11:45 am Expert Brie�ngs I

12:00 – 1:30 pmLuncheon Plenary: Rising to the Challenge of Innovation and Success for All Students

1:45 – 3:00 pm Concurrent Sessions I

3:15 – 4:00 pm Idea Exchanges

3:15 – 4:15 pmSpecial Session: HBCU Business-Model Revitalization through

Effective Institutional Leadership

4:15 – 5:15 pm Plenary: Federal Policy Issues: What to Expect in a Time of Change

7:30 pm NCAA Men’s Basketball Championship Tournament Viewing Event

TUESDAY, APRIL 4

7:00 – 8:00 am Breakfast

8:15 – 8:45 am Expert Brie�ngs II

9:00 – 10:15 am Closing Plenary: Leveraging Trustee Experience to Drive Innovation

10:45 am – 12:00 pm Concurrent Sessions II

12:00 pm Conference Concludes

Association of Governing Boards of Universities and Colleges • AGB.org/NCT 3

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4 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

MARCH 31 - APRIL 4 CHANTILLY FOYER

Friday 2:00 – 7:00 pm

Saturday 7:30 am – 6:30 pm

Sunday 7:30 am – 6:30 pm

Monday 7:30 am – 6:00 pm

Tuesday 7:30 am – 12:00 pm

Registration DeskVisit the registration desk for conference information,

materials, and answers to general questions.

Friday 3:00 – 7:00 pm

Saturday 7:30 am – 6:30 pm

Sunday 7:30 am – 6:30 pm

Monday 7:30 am – 6:00 pm

Tuesday 7:30 am – 12:00 pm

AGB BookstoreBrowse AGB’s latest publications and place your

order today.

Friday 3:00 – 7:00 pm

Saturday 7:30 am – 6:30 pm

Sunday 7:30 am – 6:30 pm

Monday 7:30 am – 6:00 pm

Tuesday 7:30 am – 12:00 pm

Member ServicesStop by to learn about new AGB services and how to access all

of your bene�ts. Check your contact information to make sure

you don’t miss a thing. Receive a gift for telling us why you

value your AGB membership. There will also be demonstra-

tions of the Financial Projection Tool on Saturday from 10:30

to 11:30 am and Sunday from 2:00 to 4:00 pm, and Looking

Under the Hood on Monday from 11:00 am to 12:00 pm.

Friday 3:00 – 5:30 pm

Saturday 7:30 am – 6:30 pm

Sunday 7:30 am – 6:30 pm

Monday 7:30 am – 6:00 pm

Tuesday 8:00 am – 12:00 pm

AGB ConsultingAGB Consulting is your connection to expert assistance to

advance the work of your board. Stop by to learn more and

schedule an appointment with our team.

Friday 3:00 – 7:00 pm

Saturday 7:30 am – 6:30 pm

Sunday 7:30 am – 6:30 pm

Monday 7:30 am – 6:00 pm

Tuesday 7:30 am – 12:00 pm

AGB Institutional StrategiesShifting demographics and changing behaviors have caused

tremendous challenges for colleges and universities as they

work to align revenues and costs. AGB Institutional Strategies

is a trusted resource for higher education, helping institutions

create new business models that drive prosperity. Stop by to

talk about your business model and the changing landscape

of higher education.

Friday 3:00 – 7:00 pm

Saturday 7:30 am – 6:30 pm

Sunday 7:30 am – 6:30 pm

Monday 7:30 am – 6:00 pm

Tuesday 7:30 am – 12:00 pm

AGB SearchChoosing new senior leaders is a tremendous responsibility—

and a rare opportunity. Whether full search, interim search,

leadership transition, or compensation evaluation, AGB Search

can help your institution capitalize on every opportunity a

search presents.

Saturday – Tuesday

Conference SponsorsLearn more about this year’s sponsors. Materials are

available in the resource area.

Resources

ALL RESOURCE BOOTHS ARE LOCATED IN THE CHANTILLY FOYER

Shuttles will be provided to Trinity Grove, West Village, Uptown, and Main Street District every 30 minutes from 6:00 p.m. to 9:00 p.m. on Friday, Saturday, Sunday, and Monday. The shuttles will pick up at the Atrium Grand Entrance.

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Expand Your Library!

ALL CONFERENCE ATTENDEES RECEIVE MEMBER PRICES.

Visit the AGB Bookstore in the Chantilly Foyer or order online at AGB.org/Store.

Save when you order at the National Conference on Trusteeship.

• 10% off 10 or more books • 20% off 20 or more books

Reporting on trends, issues, and practices in higher education, AGB Press publications help board members and institutional leaders better understand their complementary roles and strengthen board performance.

The Role of the Board Professional

AGBBoard EssentialsSeries

ASSOCIATION OF GOVERNING BOARDS OF UNIVERSITIES AND COLLEGES

The Role of the Board Professional

By Charlene K. Reed

Top Public Policy Issues for Higher Education 2017-2018

Strategic Thinking and Planning in Higher Education: A Focus on the Future

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6 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

Preconference WorkshopsAdvanced registration is required for all preconference workshops. Choose from 15 workshops at $295 each, or choose the Workshop Bundle at $995, which includes a series of 4 sessions (one track from each block). Meals not included.

SATURDAY, APRIL 18:30 – 11:30 am

PRECONFERENCE WORKSHOPS: BLOCK I

Strategies for Successful Fundraising in Public and Independent Institutions

This session will focus on how an institution can make wise investments in its philanthropic future and build a sustainable culture of philanthropy. In addition to exploring the roles of board members, presidents, vice presidents, and deans, this session will examine prospect segmentation by generation, as well as responsibilities related to prospect identi�cation, cultivation, and solici-tation; major gifts, planned gifts, and capital campaigns; the in�uence of the stock market; the structure of the development of�ce; and more.

FACILITATOR

• Thomas J. Minar, president, Franklin College

SUGGESTED READING

The Board’s Role in Fundraising

Available at the AGB Bookstore, in the Chantilly Foyer

The Role of Leadership in Advancing Inclusion, Civility, and a Vital Campus Climate

Students are challenging higher education leaders to create campus climates that are diverse, inclusive, and safe. At the same time, institutions must preserve an educational environment where a range of opinions and ideas can be aired and debated. This workshop will clarify the board’s �duciary duty on these matters as well as discuss strategies for working collaboratively with the chief executive in a proactive and responsive manner.

FACILITATORS

• Thomas K. Hyatt, partner, Dentons US LLP, and specialist, AGB

• Devona Williams, board member, Delaware State University, and senior consultant, AGB

With thanks to

Changing Leadership: How to Conduct a Presidential Search and Manage the Transition

The long-anticipated wave of higher education leader-ship transitions has begun. Learn best practices for a successful search, including establishing a search committee and developing its charge; selecting a �rm—or deciding not to; managing the steps in the search process, negotiating terms of employment; ensuring a smooth transition; and avoiding search disasters. This interactive workshop will focus on the roles of the board and search committee throughout the process.

FACILITATORS

• Jamie P. Ferrare, senior consultant and advisor, AGB Search

• Rod McDavis, managing principal, AGB Search

SUGGESTED READING

A Complete Guide to Presidential Search for Universities and Colleges

Available at the AGB Bookstore, in the Chantilly Foyer

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Association of Governing Boards of Universities and Colleges • AGB.org/NCT 7Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing Boards of Universities and Colleges • AGB.org/NCT Association of Governing 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12:45 – 3:45 pm

PRECONFERENCE WORKSHOPS: BLOCK II

Leadership Strategies for Chairs of Public Institutions

It is hard to imagine a time when boards of public institutions have needed more effective leadership from their chairs. Boards must deal with governance issues such as presidential relations, sunshine laws, working with colleagues, presidential searches, institutional direction, transparency, and compensation. Board chairs must lead the charge. What will be your leadership legacy? This workshop provides strategies for success through case-study analysis and discussions with the facilitators and fellow board chairs.

FACILITATORS

• Shauna Ryder Diggs, founder and president, Cosmetic-Derm; member, board of regents, The University of Michigan; and member, AGB Board of Directors

• Thomas C. Meredith, former chancellor, University of Alabama System and University System of Georgia, and senior fellow, AGB

SUGGESTED READING

Effective Board Chairs: A Guide for University and College Chairs

Available at the AGB Bookstore, in the Chantilly Foyer

Leading the Board: Strategies for Chairs of Independent Institutions

Incoming, new, and experienced board chairs are invited to learn successful strategies for leading the governing board; improving chair and president collaboration; devel-oping, motivating, and evaluating members of the board; making board work substantive, relevant, and rewarding; and managing dif�cult issues—all while balancing the competing demands that are fundamental to this role. This workshop provides an opportunity for participants to share pressing challenges and �nd solutions that work.

FACILITATORS

• Mary Graham Davis, former board chair, Mount Holyoke College, and senior consultant, AGB

• Betsy Fleming, president emerita, Converse College

Ful�lling Board Responsibilities Relative to Enrollment Management and Degree Completion

For most board members, new student enrollment has always been a priority and a benchmark of an institu-tion’s success. Today, both public and independent institu-tions need to carefully monitor discount rates, the effects of decreasing or neutral tuition-revenue growth, and the long-term implications of �nancial plans. This session focuses on the realities and costs of enrollment manage-ment, the metrics a board should obtain and review, �nan-cial planning in an uncertain market, and broad strategies that can help lead a campus to long-term prosperity.

FACILITATOR

• Jim Hundrieser, associate managing principal, AGB Institutional Strategies

SUGGESTED READING

What Board Members Need to Know About Enrollment Management

Available at the AGB Bookstore, in the Chantilly Foyer

Sustaining the Vitality of the Board: The Role of the Governance Committee

As a result of increasing demands on higher education and governing boards, the governance committee (or its surrogate) has taken on greater responsibility for de-veloping and maintaining a consequential board. This workshop—appropriate for members of both public and independent boards—focuses on best practices for board composition and organization, orientation of new mem-bers, assessment of board performance, and continuing board development. Participants will begin constructing governance committee work plans to support essential progress on their governing board’s agenda.

FACILITATORS

• Ellen Chaffee, president emerita, Mayville State University and Valley City State University; senior fellow, AGB; and senior fellow, AGB Institutional Strategies

• Thomas C. Longin, former vice president for programs and research, AGB, and senior consultant, AGB

SUGGESTED READING

The Governance Committee (Independent Institutions)

Available at the AGB Bookstore, in the Chantilly Foyer

Download the National Conference app in the Apple or Android store.

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8 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

SUNDAY, APRIL 2 8:30 – 11:30 am

PRECONFERENCE WORKSHOPS: BLOCK III

Understanding College and University Financial Practices and Reporting

Developing an understanding of �nancial practices and reporting is an essential element in ensuring that board members ful�ll their �duciary duties. This workshop provides a foundation of college and university �nance principles, highlights distinctions from for-pro�t entities, and builds knowledge through case studies relevant to is-sues board members face today. Board members will also develop the capacity to ask the right questions and assess the answers to help their institutions thrive in the future.

FACILITATOR

• Duane Kilty, scholar in residence for the Devoe School of Business, Indiana Wesleyan University

With thanks to

SUGGESTED READING

The Board’s Role in Financial Oversight

Available at the AGB Bookstore, in the Chantilly Foyer

New Business Models for Higher Education: Enhancing Revenue and Productivity

The changes in higher education’s competitive landscape continue to present a challenge for our nation’s colleges and universities. Institutions aim to balance their bud-gets while encountering lower net revenue per student, rising labor costs, and shifting student demographics. Institutions have an opportunity to reach the broadest range of unmet learning needs while positioning themselves for long-term prosperity. This workshop will focus on revenue growth and diversi�cation along with productivity approaches to lowering total cost.

FACILITATOR

• Rick Beyer, managing principal, AGB Institutional Strategies

How, When, and Why to Conduct a Presidential Assessment

Assessing the president—an essential responsibility of governing boards—demonstrates accountability, good governance, and effective leadership. It is important to think through the process and to use best practices, both for annual reviews and for periodic comprehensive evaluations. This workshop covers how to use feedback to address trouble spots as well as develop the presi-dent’s talents in areas such as �nancial management, relationship-building, and risk management to lead to positive change.

FACILITATORS

• Joseph G. Burke, president emeritus, Keuka College, and senior fellow, AGB

• Sally Mason, president emerita, University of Iowa; senior fellow, AGB; and senior fellow, AGB Institutional Strategies

SUGGESTED READING

Assessing Presidential Effectiveness

Available at the AGB Bookstore, in the Chantilly Foyer

Moving from Good to Great Board Performance

With today’s heightened pressure on higher education, boards must improve their performance to strengthen their institutions. This session will discuss key charac-teristics of great boards and analyze case studies of how boards have changed their structures and operations to add value to their institutions. Participants in this session will identify key elements of board-development strate-gies and practical mechanisms to achieve greatness, as well as review the complementary roles of presidents, board members, and senior administrators in building and sustaining a great board.

FACILITATOR

• Theodore E. Long, board member, Capital University; president emeritus, Elizabethtown College; senior consultant, AGB; and senior fellow, AGB Institutional Strategies

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12:45 – 3:45 pm

PRECONFERENCE WORKSHOPS: BLOCK IV

Strategies for an Effective Committee Structure

The infrastructure of most college and university governing boards traditionally includes board commit-tees that are aligned with the functional operations of the institution. Committees are a useful vehicle to divide the work of the board; however, institutions must assess whether their committee structure is still producing optimal opportunities for engagement and strategic dis-cussion among the board. Many boards have completely transformed their committee structures or are consid-ering doing so. This workshop will highlight the process and tools needed to rethink your committee structure.

FACILITATORS

• Kristen Hodge-Clark, director of research, AGB

• Susan W. Johnston, executive vice president and chief operating of�cer, AGB, and board member, Radford University and Rollins College

Becoming a More Effective Board Member

New board members will learn the full range of trustee responsibilities at this essential session. Using small-group discussions, case studies, and Q&A sessions, this workshop will address standards for best practices with a deep dive into �duciary responsibilities and speci�c steps designed to create board ef�cacy. The needs of trustees from both public and independent institutions will be addressed.

FACILITATORS

• Artis Hampshire-Cowan, former senior vice president and secretary, Howard University, and senior fellow, AGB

• Alvin J. Schexnider, former chancellor, Winston-Salem State University; senior fellow, Schexnider & Associates, LLC; and senior fellow, AGB

How to Conduct Board and Trustee Assessments

A board-performance assessment provides boards with an opportunity to step back from the preoccupations of regular board business, candidly review their perfor-mance, and develop a set of objectives that will strength-en the board’s effectiveness. The workshop focuses on the various assessment methods available to develop an action plan based on results. This includes how to use assessment feedback to understand how the board is functioning, to educate the board on responsibilities that are unclear or areas where it is under-performing, and to identify strategies to improve board effectiveness.

FACILITATORS

• Karen W. Bearden, board chair, Kentucky State University, and member, AGB Board of Directors

• Merrill Schwartz, senior vice president, AGB Consulting

Strategies for Overseeing and Leveraging Enterprise Risk Management

Enterprise risk management (ERM) is a process to identify risks and opportunities so institutions can better prepare for and respond to an uncertain future. This session will highlight best practices and case studies from early adopters of ERM. Attendees will gain a better understanding of ERM and its role, identify the strategic risks the board owns, and explore practical ways the board can support the administration in developing an ERM process.

FACILITATORS

• Janice M. Abraham, president and CEO, United Educators

• John McLaughlin, managing director, higher education practice, Arthur J. Gallagher & Co.

With thanks to

SUGGESTED READING

Risk Management: An Accountability Guide for University and College Boards

Available at the AGB Bookstore, in the Chantilly Foyer

Association of Governing Boards of Universities and Colleges • AGB.org/NCT 9

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10 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

National Conference on Trusteeship

SUNDAY, APRIL 24:00 – 4:15 pm

CONFERENCE WELCOME AND HONORING

THE RECIPIENTS OF THE AGB JOHN W. NASON

AWARD FOR BOARD LEADERSHIP

CHANTILLY BALLROOM

AGB seeks to recognize governing boards that have demonstrated innovation and exemplary leadership. Serving at the pinnacle of excellence, these are boards that advance their institutions in ways that truly matter. This year we are celebrating the accomplishments of �ve boards that strengthened their institutions, reimagined board work, and made a signi�cant difference to the students they serve. The recipients are:

• Beacon College Board of Trustees

• CETYS University Board of Trustees

• The College of William & Mary Foundation Board of Trustees

• The Ohio State University Board of Trustees

• Whittier College Board of Trustees

4:15 – 4:45 pm

OPENING REMARKS

CHANTILLY BALLROOM

• Richard D. Legon, president, AGB, and board member, Spelman College

4:45 – 6:15 pm

OPENING PLENARY

Innovative Practices for a Stronger Future

CHANTILLY BALLROOM

Colleges and universities remain among the country’s most essential resources. With changing demographics, business models, and learning processes, institutions are appropriately being called on to be inventive

in the �eld of higher education. In this session, Claudio Sanchez and panelists will address the primary challeng-es facing the sector and the need for boards and chief executives to work innovatively and collaboratively toward a stronger future.

PANELISTS

• Carlton E. Brown, former president, Clark Atlanta University and Savannah State University, and senior fellow, AGB Institutional Strategies

• Rebecca S. Chopp, chancellor, University of Denver

• Michael M. Crow, president, Arizona State University

• Angel L. Mendez, board member, Lafayette College; member, AGB Board of Directors; and member, AGB Institutional Strategies Board of Directors

• Nancy L. Zimpher, chancellor, State University of New York

MODERATOR

• Claudio Sanchez, education correspondent, National Public Radio

6:30 – 7:30 pm

TASTE OF TEXAS OPENING RECEPTION

ANATOLE SCULPTURE PARK

With thanks to

6:30 pm

NCAA WOMEN'S BASKETBALL

CHAMPIONSHIP TOURNAMENT VIEWING

PEACOCK TERRACE

The game can also be viewed in the Gossip Bar in the Tower Lobby.

Conference attendees may participate in question-and-answer sessions at each of the plenaries by visiting slido.com, and entering code 4244.

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Association of Governing Boards of Universities and Colleges • AGB.org/NCT 11

MONDAY, APRIL 37:30 – 8:30 am

BREAKFAST

CHANTILLY FOYER

8:45 – 10:00 am

PLENARY SESSION

Politics, the Economy, and Future Trends: What to Expect in 2017-2020

CHANTILLY BALLROOM

A new administration, the effects of Brexit and other populist movements, and other economic headwinds all suggest an uncertain period in 2017 and beyond. What does this mean for higher education chief

executives and boards? An award-winning entrepreneur, columnist, author, publisher, television commentator, private investor, and board director, Rich Karlgaard, brings a unique vantage point on the trends driving business and economic climates. His biweekly column in Forbes, “Innovation Rules,” provides an honest assessment of current business issues, and he offers �rsthand perspec-tive on what’s driving the global marketplace as a regular panelist on cable news’ most popular business show, Forbes on FOX.

INTRODUCTIONS

• Juliet V. Garcia, senior advisor to the chancellor for community, national, and global engagement, The University of Texas System; member, AGB Board of Directors; and member, AGB Institutional Strategies Board of Directors

SPEAKER

• Rich Karlgaard, publisher, editor-at-large, and global futurist, Forbes magazine

10:00 – 10:15 am

COFFEE BREAK

CHANTILLY FOYER

10:15 – 11:00 am

HIGHER EDUCATION IN 10 YEARS:

THE FUTURE THROUGH THE INNOVATOR’S LENS

In these sessions, thought leaders from industries that support higher education discuss how they see higher education shifting in the next decade, and ways they are innovating to meet the future needs of institutions and the students they serve. Boards and institutions need to be aligned to leverage these opportunities to maximize their potential going forward.

Opportunities for Financial Innovation in Higher Education

CORTEZ A/B

This session will focus on new approaches that higher education institutions can take to �nancially innovate while upholding their institution's core mission—from different ways of thinking about endowment manage-ment to what kind of assets institutions should consider investing in.

• Carol Deckbar, executive vice president, institutional investment and endowment services, TIAA

With thanks to

Critical Factors for the Future of Campus Living and the Student Experience

SAPPHIRE

Generation Z has arrived on campus with constantly changing expectations. Institutions must better under-stand their campus populations to design living and learning spaces that attract and retain students. This session will reveal “the future of student experience”—the latest design considerations for campus living and today’s student lifestyles.

• John Kandemir, vice president of marketing, Aramark Higher Education

With thanks to

Building a Culture of Continuous Learning

CORTEZ C/D

Over the next 10 years, AT&T will continue to evolve when it comes to continuous learning and how we trans-form our workforce to match the growth and transforma-tion of our business. AT&T University is laser-focused on creating an effortless and ef�cient learning experience by providing training content on mobile, virtual, and simpli�ed platforms.

• John Palmer, senior vice president and chief learning of�cer, AT&T

With thanks to

Unbundling the Degree

CORONADO B/C/D

Bootcamps, MOOCs, badges, and stackable certi�cates are leading indicators of a trend to “unbundle” degrees and connect students to employment. Universities can take advantage of this trend by adapting curricula and processes to meet growing demands of students and employers.

• David Clinefelter, consultant and former chief academic of�cer, The Learning House

With thanks to

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12 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

MONDAY, APRIL 3 continued

11:15 – 11:45 am EXPERT BRIEFINGS I

Expert Brie�ngs are 30-minute sessions providing intensive focus on a particular issue faced by higher education leaders. Modeled on TED Talks, experts in the �eld speak for half of the session, allowing time for interaction with the audience.

What Keeps You Awake at Night: Campus Safety in the 21st Century

CORTEZ C/D

• Daniel H. Sharphorn, general counsel and vice chancellor, The University of Texas System

Interruptions Need Not Be Ruptures: 50 Years of Hindsight and the Next Campus Confrontation

CORTEZ A/B

• Burnele V. Powell, Miles & Ann Loadholt Emeritus Chair of Law, The University of South Carolina School of Law

Trusteeship for America’s Future: The Guardians Initiative

CORONADO A

• Martin Michaelson, partner, Hogan Lovells

Higher Education Innovation: A Venture Capital Perspective

CORONADO B/C/D

• Arrun Kapoor, managing director, SJF Ventures

Strategic Sustainability on Your Campus

TOPAZ

• Fred Rogers, vice president and treasurer, Carleton College

Collegiate Athletics: Spending, Student Welfare, and Institutional Mission

SAPPHIRE

• William E. “Brit” Kirwan, chancellor emeritus, University System of Maryland, and senior fellow, AGB

Open-Meetings Laws, Public Discourse, and Effective Governance

DE LA SALLE

• Ellen Chaffee, president emerita, Mayville State University and Valley City State University; senior fellow, AGB; and senior fellow, AGB Institutional Strategies

The Changing Presidency for the 21st Century

SENATORS LECTURE HALL

• Terrence MacTaggart, former chancellor, Minnesota State University System and University of Maine System, and senior fellow, AGB

12:00 – 1:30 pm

LUNCHEON PLENARY

Rising to the Challenge of Innovation and Success for All Students

CHANTILLY BALLROOM

Now is the time to rethink business models and delivery methods for education, to create campus environments that are truly inclu-sive, and to inspire our students to be the educated and engaged citizens the world

demands. With an unfailing optimism about our collective capacity to rise to the challenges facing us in uncertain times, Freeman Hrabowski delivers an inspiring message of a future characterized by the choices we make today that drive consequential change and advance higher education at a time when it matters most.

INTRODUCTIONS

• David W. Miles, CEO, Miles Capital; board member, Drake University; and chair, AGB Board of Directors

SPEAKER

• Freeman A. Hrabowski III, president, University of Maryland, Baltimore County

1:45 – 3:00 pm

CONCURRENT SESSIONS I

Pricing, Debt Burden, and Perceptions of ROI in Undergraduate Education

CORONADO A

Students and families, policymakers, and the general public seem united in a belief that college costs too much, yet there is no consensus on what is “affordable.” Beyond questions of “who should pay?” and “how much should it cost?” are questions of total loan debt and repayment burden post-graduation. How do boards make determinations about pricing, discount rates, debt burden, and return on investment in the midst of intense market competition and the growing chorus of voices about the decreasing affordability of college?

SPEAKERS

• Sandy Baum, senior fellow, Urban Institute, and board member, Bryn Mawr College

• Juliet V. Garcia, senior advisor to the chancellor for community, national, and global engagement, The University of Texas System; member, AGB Board of Directors; and member, AGB Institutional Strategies Board of Directors

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Association of Governing Boards of Universities and Colleges • AGB.org/NCT 13

High-Impact Undergraduate Experiences Linked to Career Success and Wellbeing

DE LA SALLE

Higher education leaders are increasingly concerned about perceived return on investment and the extent to which different aspects of the campus experience prepare students for various post-graduate outcomes, including success in their career, becoming involved in community activities, and experiencing general wellbeing and satisfaction with life. Improving the work and life outcomes of graduates starts with measuring a new set of metrics—behavioral economics—in higher education. Learn why this coming data revolution will re-shape higher education and �nd out what board members need to know about how institutions are best preparing students for success.

SPEAKER

• Brandon Busteed, executive director, education and workforce development, Gallup

Talking Tech: Making Campus Conversations Crucial

CORTEZ A/B

Conversations with the IT department are sometimes dif�cult—and often lean toward the indecipherable, apocalyptic, or utopian. When technology conversations fall short of their potential, relationships suffer and mis-managed expectations abound. How do campus leaders talk about technology in a way that is constructive and achieves traction in solving the problems of the day? This session offers participants tools to transform the con-versation with IT, improve strategic alignment of IT and institutional mission, and enable new approaches and strategies for IT governance.

SPEAKERS

• John Dunning, chief information of�cer, Wayne State College

• John O’Brien, president and CEO, EDUCAUSE

SUGGESTED READING

Shared Governance in Times of Change: A Practical Guide for Universities and Colleges

Available at the AGB Bookstore, in the Chantilly Foyer

Evolving Student-Health Needs and What Campuses Are Doing to Respond

TOPAZ

Students are arriving on campus with an increasingly complex set of emotional, physical, mental, and learn-ing-support needs, challenging institutions to respond in an appropriate yet cost-effective manner. Additionally, many institutions have made dramatic changes to their student insurance options due to stipulations in the Affordable Care Act, including the structure and func-tioning of their health and counseling centers. It is vital that board members understand the institution’s legal obligations regarding student health, the breadth and depth of needs presented by today’s students, and the board’s �duciary duty to ensure students’ academic success.

SPEAKERS

• Alan I. Glass, assistant vice chancellor for student affairs, Washington University in St. Louis

• Susan L. Wheeler, university counsel and special assistant attorney general, James Madison University

An Essential Institutional Asset: Shared Governance

CORONADO B/C/D

Shared governance should be an essential institutional asset. But as AGB research shows, many of the involved parties know too little about each other's work to value their contributions to important decisions in an in-formed way. With support from the Teagle Foundation, AGB recently conducted a multi-phase research initiative to identify key issues in shared governance and compiled examples as to how some institutions are working to strengthen it. This session will provide an overview of research �ndings, as well as discussion of select cases of institutional improvements to shared governance processes.

PANELISTS

• Susan Davenport, executive vice president and chief of staff, Stockton University

• Madeleine Deininger, board chair, Stockton University

• Paul S. Mueller, former board chair, Augsburg College

• Paul C. Pribbenow, president, Augsburg College

MODERATOR

• David Maxwell, president emeritus, Drake University; board member, Grinnell College; and senior fellow, AGB

Concurrent Sessions continue on next page.

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14 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

MONDAY, APRIL 3 continued

Governance for Change: Consequential System Boards

CORTEZ C/D

The majority of American public post-secondary institu-tions are part of public college and university systems, enrolling more than half of all post-secondary students in the U.S. The governing boards of these systems have responsibilities that at times mirror those of single insti-tutions, but also differ greatly. This session will discuss AGB’s “Consequential Board Governance in Public Higher Education Systems” report, outlining the importance of higher education systems and the unique challenges they face, as well as offering recommendations to system governing boards, system heads, and state policymakers.

PANELISTS

• Ben Kudo, vice chair, University of Hawaii System

• Raymund Paredes, commissioner, Texas Higher Education Commission

MODERATOR

• Kevin P. Reilly, president emeritus and regent professor, University of Wisconsin System, and senior fellow, AGB

3:00 – 3:15 pm

COFFEE BREAK

MEZZANINE LEVEL

3:15 – 4:00 pm

IDEA EXCHANGES

Idea Exchanges are focused discussions led by indi-viduals with subject-matter expertise that provide an opportunity for participants to ask questions, make suggestions, and share promising practices to improve governance or some element of institutional operations.

1. Governance Challenges of Student RepresentativesMONET

• Darnell Davis Jr., student trustee, The University of Akron

2. Freedom of Expression on Campus: Campus Civility in an Age of Civil Unrest

MONET

• George W. Waldner, president emeritus, York College of Pennsylvania

3. Leveraging Internal Audit to Evolve Risk Management and Compliance

MOROCCO

• Michael L. Somich, director, Baker Tilly, and retired executive director, Duke University of�ce of audit, risk, and compliance

4. Interim Search with AGB SearchMONET

• Joseph S. Johnston Jr., senior consultant for administration, AGB Search

5. Strategic Planning for Economic StabilityMOROCCO

• Carol Cartwright, co-chair, Knight Commission on Intercollegiate Athletics; president emerita, Kent State University and Bowling Green State University; and senior consultant, AGB

SUGGESTED READING

Strategic Thinking and Planning in Higher Education: A Focus on the FutureAvailable at the AGB Bookstore, in the Chantilly Foyer

6. Making Your Governance Committee More EffectiveMONET

• Thomas C. Longin, former vice president for programs and research, AGB, and senior consultant, AGB

7. Understanding the Complexities of Student-Aid Policies and PracticesMIRO

• Lesley McBain, assistant director, research and policy analysis, National Association of College and University Business Of�cers (NACUBO)

SUGGESTED RESOURCE

Looking Under the Hood: Institutional Aid Metrics Benchmarking Tool

Available at the Member Services Booth, in the Chantilly Foyer

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3:15 – 4:15 pm

SPECIAL SESSION

HBCU Business-Model Revitalization through Effective Institutional Leadership

OBELISK B

Through the generous support of The Kresge Foundation, AGB and AGB Institutional Strategies have engaged in business-model reviews with four historically black colleges and universities (HBCUs) to identify opportunities for revenue growth, cost reductions, and restructuring to align their strengths and strategic goals with macro trends facing higher education. This session will promote ways to address the business-model concerns at your institution as they share their insights about the process, outcomes, and impact of this project.

SPEAKERS

• Carlton E. Brown, former president, Clark Atlanta University and Savannah State University, and senior consultant, AGB Institutional Strategies

• Henry N. Tisdale, president, Cla�in University

• C. Reynold Verret, president, Xavier University of Louisiana

8. Public-Sector Governance in a Highly Political EnvironmentMIRO

• Richard Novak, former senior vice president for programs and research, AGB, and senior fellow, AGB

9. Retirement LawsuitsMETROPOLITAN

• Thomas K. Hyatt, partner, Dentons US LLP, and specialist, AGB

10. To Close, Merge, or Af�liate?METROPOLITAN

• Michael Cooney, partner, Nixon Peabody LLP, and senior fellow, AGB Institutional Strategies

11. Fiduciary Responsibilities: What You Need to Know

METROPOLITAN

• Richard D. Legon, president, AGB, and board member, Spelman College

12. Restructuring Your CommitteesOBELISK A

• Heather Fehn, chief of staff and secretary to the board, The College of New Jersey

13. Con�ict of Interest: When Should Con�icted Transactions Be Permitted?

MIRO

• Martin Michaelson, partner, Hogan Lovells

14. Investment Strategies in a Time of UncertaintyMOROCCO

• Heather Myers, partner, nonpro�t delegated solutions, Aon Hewitt

With thanks to

15. The New Work of the Academic Affairs CommitteeOBELISK A

• Susan W. Johnston, executive vice president and chief operating of�cer, AGB, and board member, Radford University and Rollins College

SUGGESTED READING

The Academic Affairs Committee

Available at the AGB Bookstore, in the Chantilly Foyer

Association of Governing Boards of Universities and Colleges • AGB.org/NCT 15

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16 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

MONDAY, APRIL 3 continued

4:15 – 5:15 pm PLENARY SESSION

Federal Policy Issues: What to Expect in a Time of Change

CHANTILLY BALLROOM

With each new administration comes new funding priorities and policy initiatives. This year especially, there remain many questions about how the administration will work with the higher education community. In addition, other initiatives that impact higher education, like tax reform and over-regulation, remain top concerns for Congress. In this session, policy experts will discuss these issues as well as share their opinions on policy and funding trends likely to emerge over the next four years.

INTRODUCTIONS

• Shauna Ryder Diggs, founder and president, CosmeticDerm; member, board of regents, The University of Michigan; and member, AGB Board of Directors

PANELISTS

• Sarah A. Flanagan, vice president for government relations and policy development, National Association of Independent Colleges and Universities

• Kevin P. Reilly, president emeritus and regent professor, University of Wisconsin System, and senior fellow, AGB

• Margaret Spellings, president, University of North Carolina System

MODERATOR

• Emily M. Dickens, senior vice president, general counsel, and chief relationship of cer, Thurgood Marshall College Fund

SUGGESTED READING

Top Public Policy Issues for Higher Education 2017-2018

Available at the AGB Bookstore, in the Chantilly Foyer

7:30 pm

NCAA MEN’S BASKETBALL CHAMPIONSHIP

TOURNAMENT VIEWING EVENT

CHANTILLY BALLROOM

Light refreshments will be available. This is a complimentary event for both conference participants and guests, but everyone must pick up a ticket at the registration desk prior to attending and must wear their badge throughout the event. Jeans and institutional jerseys are acceptable attire!

Anatole A

rt collection (from top): R

ed lacquer and pearl inlay landscape, B

erlin Wall panels, reclining B

uddha, and carved elephants.

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TUESDAY, APRIL 47:00 – 8:00 am

BREAKFAST

CHANTILLY FOYER/BALLROOM

8:15 – 8:45 am

EXPERT BRIEFINGS II

Expert Brie�ngs are 30-minute sessions providing intensive focus on a particular issue faced by higher education leaders. Modeled on TED Talks, experts in the �eld speak for half of the session, allowing time for interaction with the audience.

Leadership for Inclusion and Student Success

CORONADO A

• Artis Hampshire-Cowan, former senior vice president and secretary, Howard University, and senior fellow, AGB

Governance for Student Learning and Retention

CORONADO B/C/D

• John N. Gardner, president, John N. Gardner Institute for Excellence in Undergraduate Education

Navigating Presidential Compensation

MONET (MEZZANINE LEVEL)

• Andy Brantley, president and CEO, College and University Professional Association for Human Resources (CUPA-HR)

Meet Your New Class: The Sharing Generation

GOVERNORS LECTURE HALL

• Jim Hundrieser, associate managing principal, AGB Institutional Strategies

Strategies for Engaging State-Level Policymakers

CORTEZ A/B

• Karen W. Bearden, board chair, Kentucky State University, and member, AGB Board of Directors

Managing Reputational Risk in an Age of Protests and Rapid Media

CORTEZ C/D

• Janice M. Abraham, president and CEO, United Educators

International Student Strategies in Uncertain Times

DE LA SALLE

• Christopher J. Viers, associate vice president for international services, Indiana University

Cyber Security for Colleges and Universities

SENATORS LECTURE HALL

• Michael Hites, chief information of�cer and senior associate vice president for administrative IT services, University of Illinois

With thanks to

Tax Reform: Impacts on Higher Education

MOROCCO (MEZZANINE LEVEL)

• Richard Novak, former senior vice president for programs and research, AGB, and senior fellow, AGB

9:00 – 10:15 am

CLOSING PLENARY

Leveraging Trustee Experience to Drive Innovation

CHANTILLY BALLROOM

As legal �duciaries in the distinctly American tradition of citizen trusteeship, governing board members are in a position to address public concerns about higher edu-cation while leveraging their business acumen and stra-tegic insight to make lasting change to the colleges and universities they serve. In this session, executives and entrepreneurs will share how they have used innovation within their own industries and address how a similar spirit of innovation can be applied to higher education governance to drive institutional sustainability and student success.

INTRODUCTIONS

• Jeffrey L. Humber Jr., manager, PNC Mid-Atlantic Public Finance Group; board member, Gallaudet University and University of Virginia Law School Foundation; and member, AGB Board of Directors

PANELISTS

• Brent Henry, vice president and general counsel, Partners HealthCare System, and board member, Princeton University

• Beverly Seay, board member, University of Central Florida, and member, AGB Board of Directors

• Sara Martinez Tucker, former U.S. Under Secretary of Education; former vice president, AT&T; and board member, University of Texas System and University of Notre Dame

• Myron E. Ullman III, lead director, Starbucks; former CEO, JCPenney; and board member, Gordon College

MODERATOR

• Richard D. Legon, president, AGB, and board member, Spelman College

Association of Governing Boards of Universities and Colleges • AGB.org/NCT 17

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18 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

TUESDAY, APRIL 4 continued

10:15 – 10:45 am

NETWORKING BREAK

CHANTILLY FOYER

10:45 am – 12:00 pm

CONCURRENT SESSIONS II

Small Colleges, Big Innovation

CORTEZ A/B

Bigger isn’t always better, especially in higher educa-tion. Amidst concerns about the fate of some smaller institutions, many are developing highly innovative and sustainable solutions for their campuses with the sup-port of their boards. Their size allows them to be more nimble and to experiment with curricular, admissions, or business-model changes, such as pop-up courses, men-torship programs, mission-centric real estate deals, and integrated work-study opportunities. Panelists will high-light some of the creative changes they’ve introduced, the outcomes they’ve experienced, and the role of their boards in thinking big at small institutions.

PANELISTS

• Michael B. Alexander, president, Lasell College

• Beth Holder, board chair, Agnes Scott College

• Allan E. Keen, board chair, Rollins College, and chairman, The Keewin Real Property Company

• Raynard S. Kington, president, Grinnell College

MODERATOR

• Joyce M. Roché, emeritus board member, Dillard University, and vice chair, AGB Board of Directors

Governing Boards and Auxiliary Entities: Best Practices for Optimizing Relationships

CORTEZ C/D

Contemporary colleges and universities are looking to public-private partnerships and various entrepreneurial ventures as a way of enhancing ef�ciency and growing revenue. These partnerships lead to the creation of additional auxiliaries and subsidiaries, such as medical centers, research parks, athletic organizations, fundraising foundations, and alumni associations. This session provides an overview of categories of risk associated with these types of auxiliaries and outlines questions boards should be asking to mitigate the potential for reputational, legal, and �nancial risks.

PANELISTS

• Jerry D. Blakemore, general counsel, University of North Carolina at Greensboro

• Stephen Golding, vice president for �nance and administration, Ohio University; treasurer, Ohio University Foundation; and senior fellow, AGB Institutional Strategies

• The Rev. Dennis H. Holtschneider, CM, president, DePaul University

MODERATOR

• Shauna Ryder Diggs, board member, University of Michigan, and member, AGB Board of Directors

Accreditation and Innovation: Synergistic or Antagonistic?

CORONADO B/C/D

Accreditation is an external-review process to assess and af�rm that an institution is offering a quality product—up-holding its promises and ful�lling its avowed mission and charitable purpose. Accreditation is also a highly contentious public policy issue, as policymakers question whether the process is working the way it is intended to. Most critically, does the accreditation process impede the innovation and prudent risk taking that enable institutions to remain viable in a competitive market? This session will address accredita-tion as a lever of opportunity for high-performing governing boards in encouraging innovation for the development and launch of new programs, for improved institutional effec-tiveness, and for advancing academic quality.

PANELISTS

• Judith S. Eaton, president, Council for Higher Education Accreditation

• Mary Ellen Petrisko, president, WASC Senior College and University Commission (WSCUC)

MODERATOR

• Charles R. Pruitt, former president, board of regents, University of Wisconsin System, and vice chair, AGB Board of Directors

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Download the National Conference app in the Apple or Android store.

Bridging the Divide: Liberal Education and Professional Preparation

DE LA SALLE

Growing public and policymaker interest in the imme-diate �nancial pay-off of a college degree has brought long-standing arguments to a boil. Should undergraduate education provide a broad distribution of courses that expose students to different ways of thinking and prob-lem-solving? Or should it aim to develop in them a more focused set of skills for clear and direct vocational paths? Are students best served if they are educated for a �rst job or for a lifetime of work? Is it possible to bridge the divide? This session will explore the tensions between these views as well as the role boards can play in these debates.

PANELISTS

• Eric P. Blackhurst, vice chair, Alma College, and member, AGB Board of Directors

• Lynn C. Pasquerella, president, Association of American Colleges and Universities (AAC&U)

• Timothy D. Sands, president, Virginia Tech

MODERATOR

• Susan W. Johnston, executive vice president and chief operating of�cer, AGB, and board member, Radford University and Rollins College

Aligning Athletics Policy and Spending with Mission

CORONADO A

Continuing public and policymaker concern about the role of intercollegiate athletics in higher education suggests that boards should be discussing three key questions: To what extent does the athletics program align with mission? Is total spending on athletics propor-tional to its contribution to mission? Are student ath-letes able to ful�ll roles as both athletes and students? In this session, panelists will offer suggestions for board policies related to intercollegiate athletics that spell out the leadership roles and oversight responsibilities of the board, president, and athletics department in a man-ner consistent with their requisite responsibilities and accountability.

PANELISTS

• Carol Cartwright, co-chair, Knight Commission on Intercollegiate Athletics; president emerita, Kent State University and Bowling Green State University; and senior consultant, AGB

• William C. Hubbard, board member, University of South Carolina

• Megan Sall, board member, Grand Valley State University

MODERATOR

• Paul J. Ward, vice president for legal affairs and government relations, general counsel, and secretary, Southern Methodist University

12:00 pm

CONFERENCE CONCLUDES

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20 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

Beacon College Board of Trustees College

Beacon College’s board of trustees ensured institutional survival by successfully negotiating a presidential tran-sition; creating a planning document to help chart the way forward; and implementing shared governance te-nets through a series of focus groups with select faculty and staff to ensure the success of the new president. In so doing, they revitalized the institution. Student and parental satisfaction rates are high, as are the gradu-ation rate and the post-degree employment and ad-vanced-study rate. Of equal importance is the true part-nership between president and board, which can now focus on governance while the improved administration manages the college.

CETYS University Board of Trustees

Following the inauguration of a new president and the implementation of a new strategic plan, a major earth-quake struck, severely damaging CETYS’ main campus in Mexicali. Sensing an opportunity to not just rebuild but to create new, state-of-the-art facilities, the board raised its campaign goals and acted as one, rather than as multiple regional boards. The board also recognized that it must radically change itself, adopting a new governance model. Early signs are encouraging. CETYS demonstrates the benefits of having an engaged, properly oriented board that provides strong leadership and oversight.

The College of William & Mary Foundation Board of Trustees

Through the College of William & Mary Foundation board’s continued focus on engagement, structure, and its phil-anthropic mission, it provides exemplary leadership to the university and its many constituents. The streamlined board prioritizes the foundation’s mission and top fundraising needs. The success of its task force on women and philan-thropy inspired it to create additional task forces centered around underrepresented groups—primarily African-Amer-ican and LGBTQ alumni. The foundation board also played an important role in helping to develop the messaging for the “For the Bold” campaign, a key priority of which is to substantially increase scholarships support.

Whittier College Board of Trustees

Recognizing that, as a leader in the retention and gradua-tion of Latino students, Whittier College is ideally suited to meet the regional and national need for STEM gradu-ates from diverse populations, the board unanimously voted to update its aging science building—a project costing $52.5 million. The acumen of the finance commit-tee played a critical role in determining how to fund this massive capital undertaking. Thanks to the vision, wisdom, and dedication of the board, the new Science and Learn-ing Center—which opened on budget—is transformative in preparing a new and diverse generation of graduates who will serve their communities as leaders who under-stand the pressing scientific issues of our time.

AGB’s John W. Nason Award for Board Leadership, now in its second year, recognizes governing boards that have demonstrated exceptional leadership and initiative. This award is named after a higher education leader—John W. Nason—who demonstrated these characteristics personally and who made immense contributions to the field of higher education governance.

In fall 2016, AGB’s call for nominations for the award drew nearly 70 nominations describing impressive work led by boards of public and independent institutions, statewide systems, and institutionally related foundations. This year, AGB is pleased to honor five boards. Read more about these boards’ exceptional contributions to higher educa-tion in the March/April issue of Trusteeship magazine.

JOHN W. NASONAWARD FOR

The Ohio State University Board of TrusteesBeginning in 2012, The Ohio State University board of trustees initiated and implement-ed a major transforma-tion of its Wexner Medical Center (WMC) governance structures, significantly impacting both the university and its surrounding commu-nity. This key strategic overhaul brought Ohio State into alignment with the best practices of major academic medical centers. The results speak for themselves:

the WMC continues to serve an ever-increasing share of Medicaid and needy patients; fundraising success is at an all-time high; a new cancer hospital opened under budget; and the medical center has been honored with the Universi-ty Health System Consortium Quality and Accountability Award four consecutive years.

The call for applications for the 2017 John W. Nason Award for Board Leadership is now open! Enter your board and help us celebrate boards’ important contributions. Completed applications may be submitted electronically to [email protected] or by mail and must be received by November 3, 2017.

Questions? Visit AGB.org/Award or call (202) 776-0862 to learn more.

The 2016 AGB

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Beacon College Board of Trustees

Beacon College’s board of trustees ensured institutional survival by successfully negotiating a presidential tran-sition; creating a planning document to help chart the way forward; and implementing shared governance te-nets through a series of focus groups with select faculty and staff to ensure the success of the new president. In so doing, they revitalized the institution. Student and parental satisfaction rates are high, as are the gradu-ation rate and the post-degree employment and ad-vanced-study rate. Of equal importance is the true part-nership between president and board, which can now focus on governance while the improved administration manages the college.

CETYS University Board of Trustees

Following the inauguration of a new president and the implementation of a new strategic plan, a major earth-quake struck, severely damaging CETYS’ main campus in Mexicali. Sensing an opportunity to not just rebuild but to create new, state-of-the-art facilities, the board raised its campaign goals and acted as one, rather than as multiple regional boards. The board also recognized that it must radically change itself, adopting a new governance model. Early signs are encouraging. CETYS demonstrates the benefits of having an engaged, properly oriented board that provides strong leadership and oversight.

The College of William & Mary Foundation Board of Trustees

Through the College of William & Mary Foundation board’s continued focus on engagement, structure, and its phil-anthropic mission, it provides exemplary leadership to the university and its many constituents. The streamlined board prioritizes the foundation’s mission and top fundraising needs. The success of its task force on women and philan-thropy inspired it to create additional task forces centered around underrepresented groups—primarily African-Amer-ican and LGBTQ alumni. The foundation board also played an important role in helping to develop the messaging for the “For the Bold” campaign, a key priority of which is to substantially increase scholarship support.

Whittier College Board of Trustees

Recognizing that, as a leader in the retention and gradua-tion of Latino students, Whittier College is ideally suited to meet the regional and national need for STEM gradu-ates from diverse populations, the board unanimously voted to update its aging science building—a project costing $52.5 million. The acumen of the finance commit-tee played a critical role in determining how to fund this massive capital undertaking. Thanks to the vision, wisdom, and dedication of the board, the new Science and Learn-ing Center—which opened on budget—is transformative in preparing a new and diverse generation of graduates who will serve their communities as leaders who under-stand the pressing scientific issues of our time.

AGB’s John W. Nason Award for Board Leadership, now in its second year, recognizes governing boards that have demonstrated exceptional leadership and initiative. This award is named after a higher education leader—John W. Nason—who demonstrated these characteristics personally and who made immense contributions to the field of higher education governance.

In fall 2016, AGB’s call for nominations for the award drew nearly 70 nominations describing impressive work led by boards of public and independent institutions, statewide systems, and institutionally related foundations. This year, AGB is pleased to honor five boards. Read more about these boards’ exceptional contributions to higher educa-tion in the March/April issue of Trusteeship magazine.

JOHN W. NASONAWARD FOR

The Ohio State University Board of TrusteesBeginning in 2012, The Ohio State University board of trustees initiated and implement-ed a major transforma-tion of its Wexner Medical Center (WMC) governance structures, significantly impacting both the university and its surrounding commu-nity. This key strategic overhaul brought Ohio State into alignment with the best practices of major academic medical centers. The results speak for themselves:

the WMC continues to serve an ever-increasing share of Medicaid and needy patients; fundraising success is at an all-time high; a new cancer hospital opened under budget; and the medical center has been honored with the Universi-ty Health System Consortium Quality and Accountability Award for four consecutive years.

The call for applications for the 2017 John W. Nason Award for Board Leadership is now open! Enter your board and help us celebrate boards’ important contributions. Completed applications may be submitted electronically to [email protected] or by mail and must be received by November 3, 2017.

Questions? Visit AGB.org/Award or call (202) 776-0862 to learn more.

The 2016 AGB

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Association of Governing Boards of Universities and Colleges • AGB.org/NCT 21

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NEW BUSINESS MODELSFOR HIGHER EDUCATION

AGB Institutional Strategies is the only nonprofit consulting firm focused exclusively on higher education. We partner with colleges and universities to develop unique, sustainable, and prosperous business models, and we stand by our work through implementation.

Stop by our booth to talk about your business model and the changing landscape of higher education.

1133 20th St N.W., Suite 300 | Washington, D.C. 20036 202.776.0868 | [email protected] | abgis.org

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SPONSOR PROFILES

SPONSOR MATERIALS ARE AVAILABLE IN THE RESOURCE AREA LOCATED IN THE CHANTILLY FOYER

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24 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

WITH APPRECIATION

AGB THANKS THE SPONSORS* OF ITS 2017 NATIONAL CONFERENCE ON TRUSTEESHIP.

*As of March 13, 2017.

SM

PROFOUND. IMPACT.

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CONTACT

Rick BeyerManaging Principal

202.776.0863 [email protected]

AGB Institutional Strategies 1133 20th Street, N.W. Suite 425 Washington, D.C. 20036

agbis.org

New Business Models for Higher Education

AGB Institutional Strategies partners with colleges and universities to address issues affecting higher education’s business model and the changing competitive environment.

We diagnose challenges and align institutional missions with opportunities based on the macro trends shaping higher education. This process utilizes collaboration, consensus, and innovation, and the results are creative business models for AGB members.

Most importantly, we stand behind our recommendations with implemen-tation support services. Our team of experts not only have higher education experience, but also are change experts in the �eld.

AGB Institutional Strategies is the only nonpro�t consulting �rm focused exclusively on higher education. We partner with colleges and universities to develop unique, sustainable, and prosperous business models, and we stand by our work through implementation.

We address the dif�cult issues facing higher education, one unique institution at a time.

Service Areas

■ Revenue growth and diversi�cation

■ Cost containment

■ Mergers, consolidations, and partnerships

■ Revitalization and expansion of academic programs

■ New delivery models

■ Strategic enrollment with integrated �nancial models

■ Tactical implementation to advance strategic plans

AGB INSTITUTIONAL STRATEGIES

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26 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

AGB SEARCH

CONTACT

Roderick McDavisManaging Principal

202.776.0856 [email protected]

AGB Search 1133 20th Street, N.W. Suite 300 Washington, D.C. 20036

agbsearch.com

AGB Search focuses exclusively on higher education leadership, conducting executive searches on behalf of colleges, universities, higher education systems and associations, and institutionally related foundations.

Each member of our consulting team brings years of experience as a higher education leader to the �rm. We not only understand the current demands of leadership, but are also deeply invested in supporting the next generation of leaders.

Using our extensive networks, diverse perspectives, and the depth of search experiences, AGB Search identi�es and vets exceptional candidates, helping to build the most effective, diverse leadership teams possible.

AGB Search is the only search �rm that specializes in all aspects of the higher education executive search continuum:

Full Search

AGB Search helps your institution capitalize on the strategic opportunities that each leadership search presents. Our specialization in higher education ensures the expertise, connections, and commitment you need to achieve your aspirations. We collaborate with boards, search committees, and administra-tors to tailor each search, providing the right assistance at the right time as you cultivate, vet, select, and transition successful leaders.

Interim Search

There are times when the right choice is an interim appointment. AGB Interim Search offers a selective pool of well-vetted candidates—recent retirees and accomplished late-career executives—for cabinet-level positions from pres-ident to dean. You can select an interim appointee in a matter of days or we can use our professional networks to identify additional candidates when time allows. Our fees are low and �xed, with discounts for institutions that engage the �rm for a full search to �ll the position.

Compensation Evaluation Service (CES)

In partnership with CUPA-HR, CES assists boards and presidents in setting executive compensation at levels that are both justi�able and competitive. CES can examine an individual position, an entire cabinet, or the leadership of an entire system. Using the most recent industry information, the service creates a defensible peer group—and aspirant group, if desired—and provides com-parison analysis on salary and other components of executive compensation. We also offer guidance on factors that may help you determine appropriate compensation levels.

By combining our proven approach with your aspirations, the outcome of your search and transition can be more than a successful appointment—it can be a renewed vision for the future.

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Association of Governing Boards of Universities and Colleges • AGB.org/NCT 27

CONTACT

Suzanna F. BodaCommunity Relations

[email protected]

Cristina CastroCommunity Relations

[email protected]

American Airlines4255 Amon Carter Blvd.Dallas, TX 76155

aa.com

About American Airlines Group

American Airlines and American Eagle offer an average of nearly 6,700 �ights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. It is a founding member of the oneworld alliance, whose members serve more than 1,000 destinations with about 14,250 daily �ights over 150 countries. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL. In 2015, its stock joined the S&P 500 index.

Connect with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines.

AMERICAN AIRLINES

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28 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

AON HEWITT INVESTMENT CONSULTING INC.

Higher Education Delegated Investment Solutions

Aon Hewitt Investment Consulting Inc.’s Higher Education Delegated Invest-ment Solutions offers a suite of fully integrated investment management services centered on strategy, implementation, and execution delivered with transparency and independence. We partner with you as you work to enhance your investment management and operations to map an effective strategy for endowment assets.

Solutions Overview

Our integrated teams across nonpro�t solutions, portfolio management, man-ager research, capital markets, and investment policy services collaborate to ensure our clients have access to valuable Higher Education resources within Aon Hewitt.

3 Key Tenets of Our Approach

Access to Diverse Opportunities—Our delegated solutions, commonly referred to as Outsourced Chief Investment Of�cer (OCIO) or Fiduciary Management, provide our clients with access to a breadth of asset classes and innovative investment strategies.

Leverage Scale to Potentially Reduce Fees—By leveraging the scale of our $66 billion U.S. discretionary assets under management, as of December 31, 2016, we can offer access to preferred investment managers at institutional pricing which may not be available to investors on a standalone basis.

Implement Solutions Tailored to Your Needs via Open-Architecture Approach—Whether passive or active, long-only or alternatives, our open-architecture implementation platform allows customization of each investment program speci�c to the �nancial needs and risk circumstances of your institution, while engaging the collective best thinking of our integrated teams and re�ecting common tenets that we believe may improve the odds of success, economy, simplicity, and reliability.

© Aon plc 2017. All rights reserved. Investment advice and consulting services provided by Aon Hewitt Investment Consulting, Inc. This document is intended for general information purposes only and should not be construed as advice or opinions on any speci�c facts or circumstances. The comments in this summary are based upon Aon Hewitt Investment Consulting’s preliminary analysis of publicly available information. The content of this document is made available on an “as is” basis, without warranty of any kind. Aon Hewitt Investment Consulting disclaims any legal liability to any person or organization for loss or damage caused by or resulting from any reliance placed on that content. Aon Hewitt Investment Consulting reserves all rights to the content of this document. AHIC is a federally registered investment advisor with the U.S. Securities and Exchange Commission. AHIC is also registered with the Commodity Futures Trade Commission as a commodity pool operator and a commodity trading advisor, and is a member of the National Futures Association.

CONTACT

Heather MyersDelegated Nonpro�t Solutions Leader

781.906.2303 [email protected]

Paul OlschwangerDelegated Nonpro�t Solutions Director

214.989.2227

paul.olschwanger @aonhewitt.com

Aon Hewitt 200 East Randolph Suite 14E Chicago, IL 60601

aonhewitt.com

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ARAMARK

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.

Our 270,000 team members deliver experiences that enrich and nourish mil-lions of lives every day through innovative services in food, facilities man-agement, and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communi-ties. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Aramark is a single-source provider to over 600 higher education institutions for the development of dining and facility management solutions. We offer a complete and innovative array of dining services that include master planning, culinary development and venue design, catering, concessions, and residential, full service, and express dining concepts. Our knowledge and expertise extends to a broad range of facilities services including maintenance, custodial, grounds, energy and engineering solutions, capital project manage-ment, and building commissioning.

For more information, visit www.aramark.com/highered.

CONTACT

Donna AndersenAVP Sales, Facilities

[email protected]

Aramark 1101 Market Street Philadelphia, PA 1107

aramark.com

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30 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

ARTHUR J. GALLAGHER & CO.

Arthur J. Gallagher & Co. is one of the world’s leading insurance brokers

and has been designing risk-management solutions to meet our clients’ unique needs for more than 85 years.

We work with over 1,000 colleges and universities worldwide, providing a full array of insurance, risk management, self-insurance, claims manage-ment, and employee bene�t products and services. We pioneered many of the innovations in insurance and risk management used by businesses in all industries today. With more than 680 of�ces in 31 countries and client-service capabilities in more than 150 countries, Gallagher’s capabilities extend throughout the world.

CONTACT

John McLaughlinManaging DirectorHigher Education Practice

Direct: 630.285.4380

[email protected]

Arthur J. GallagherRisk Management Services, Inc. 2850 Golf Rd. 9th Floor Rolling Meadows, IL 60008

ajg.com

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AT&T

CONTACT

John PalmerSenior Vice President and Chief Learning Of�cer

214.782.6200

[email protected]

AT&T208 S. Akard StreetDallas, TX 75202

att.com

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32 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

BAKER TILLY

Strategic Partners in Addressing Institutional Risk

Our experienced consultants provide personal, consistent attention and access to considerable resources and networks. From identifying an inclusive pool of impressive candidates to helping a new hire transition smoothly, our process is your bene�t.

Baker Tilly is a nationally recognized accounting and advisory �rm with a specialized focus on higher education and research institutions across the country. Our clients trust our proactive and expert advice to resolving risk, compliance, technology, fraud, and other strategic and operational issues. Audit committees, boards, management, and internal audit functions rely on our collaborative approach for strategic solutions.

Adept at navigating the complex cultures of universities and colleges, our clients bene�t from this industry specialization across a range of services to help them:

Manage Risk and Ensure Compliance

■ Academic integrity■ Compliance programs■ Cybersecurity and information privacy■ Federally sponsored research compliance■ Investment management■ Tax compliance, preparation, and advice

Gain Assurance

■ Financial statement, uniform guidance, and retirement plan audits■ Internal audit support and assessments■ Information security and privacy■ Enterprise risk management and assurance■ Fraud investigation and prevention■ Merger and strategic partnership analysis

Optimize Resources

■ Construction project risk management ■Cost reduction■ Sustainable energy project funding ■Talent management■ Financial and operational benchmarking ■Human resources■ Shared services

Expand Reach and Responsiveness

■ Board governance assessment ■Information technology■ Constituent relationship management ■Strategic planning

With nearly 3,000 professionals, Baker Tilly Virchow Krause, LLP (Baker Tilly),is one of the 13 largest accounting and advisory �rms in the country. Head-quartered in Chicago, Baker Tilly is an independent member of Baker Tilly International, the world’s eighth largest network of independent accounting and advisory �rms operating in 133 countries, with 28,000 professionals. For details about how Baker Tilly can help your institution, please visit bakertilly.com/higher-education.

CONTACT

Raina Rose TagleCPA, CISA, CIA

800.362.7301 x38251 [email protected]

Christine Smith

800.362.7301 x42391 [email protected]

In Our Clients’ Words

“I really was zeroing in on someone who knew what they were doing. You need someone who speaks that lingo. And there are very few �rms that have that experience.”

“I would recommend [Baker Tilly] to anyone. I think it’s a fair statement to say they go above and beyond.”

Baker Tilly refers to Baker Tilly Virchow Krause, LLP, an independently owned and managed member of Baker Tilly International.

© 2017 Baker Tilly Virchow Krause, LLP

bakertilly.com/ higher-education

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BOARDEFFECT

Elevate Your Organization’s Performance

BoardEffect board-management software drives ef�ciency, effectivenesss, and engagement among board directors, executives, and administrators.

More than 1,800 leading organizations use BoardEffect to manage board-related information online and advance the work of their boards. Educational institutions, hospitals and healthcare systems, nonpro�ts, foundations, government entities, companies, and many others leverage BoardEffect to support the dynamic, nuanced, critically important work of governing bodies.

Designed Around the Work of Boards

The work of boards is complex, demanding, and high-stakes. It is also cyclical in nature. Boards convene on a regular meeting cycle, deliver on a recurring set of annual responsibilities, and continuously work to refresh and strengthen themselves as strategic assets to the organizations they serve. These represent hree different operating cycles, each with its own pace and components. The unctionality and work�ows of BoardEffect have been designed to support boards as they manage the responsibilities inherent within these demanding, interdependent, and mission-critical cycles. Key capabilities include: dynamic agendas, one-click board books, �exible work spaces, collaborative scheduling, customizable security and permissions, and personalized dashboards.

Your Mission. Our Solution.

A high-performing board of directors can be an educational institution’s most valuable asset. Contact us to learn more about how BoardEffect can help your board leverage technology to support the full range of responsibilities of board governance.

Learn more at www.boardeffect.com.

CONTACT

Dottie SchindlingerGovernance Technology Evangelist

215.450.9383

[email protected]

boardeffect.com

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34 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

CUPA-HR

The College and University Professional Association for Human Resources (CUPA-HR) is one of the nation’s most long-standing and highly respected sources for higher education salary and bene�ts data, with data going back 50 years.

Salary and Bene�ts Research

Well over 1,000 higher education institutions participate in CUPA-HR surveys each year, providing data that help colleges and universities evaluate their budgets and ensure that their compensation packages are competitive with those of other institutions.

The data we collect each year cover the full range of college and universityemployees:

■ Executives and administrators

■ Professionals

■ Faculty

■ Support staff members Our employee bene�ts survey collects data on key healthcare and non-healthcare bene�ts offered to faculty and staff at a cross-section of the nation’s colleges and universities.

Higher Education Advocacy

CUPA-HR is a well-respected advocate for higher education workforce issues in Washington, D.C. Most recently, the association has led other higher education associations and employers in a grassroots effort to inform Congress about the impact of the labor department’s proposed changes to FLSA overtime rules on colleges and universities.

Diversity and Inclusion

CUPA-HR provides learning opportunities and resources that support efforts to diversify faculty and staff and create a campus culture that values every individual’s contribution. Diversity and inclusion strengthen the campus community as well as the institution’s ability to attract students now and in the future.

HR as Business Partner

Human resource professionals have become essential partners and, in many cases, architects for talent management and organizational change— always with an eye toward advancing the institution’s mission. As the largest association of higher education HR professionals in the United States and abroad, CUPA-HR has helped lead the transformation for almost 23,000 HR professionals and other higher education leaders at nearly 2,000 member organizations.

Learn more about CUPA-HR at www.cupahr.org.

CONTACT

Rob ShomakerVice President and Chief Operating Of�cer

865.637.7673 ext. 113

[email protected]

CUPA-HR 1811 Commons Point Drive Knoxville, TN 37932

cupahr.org

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DENTONS

Dentons US LLP Nonpro�ts Practice

Dentons’ lawyers provide counsel to nonpro�t organizations on governance, regulatory, and transactional matters, including working with nonpro�t gov-erning boards and board committees to address such issues as legal compli-ance; �duciary duty; con�icts of interest; bylaws and policy development and revision; senior management compensation and bene�ts; CEO transition; president employment agreements; succession planning; fundraising; lobbying and political campaign activity; board development; board assessments; mem-bership matters; chapter and af�liate matters; policy development; corporate restructuring; and mergers and joint ventures.

We have particular experience and expertise in the representation of public and private higher education institutions and associations, and public and private healthcare institutions and associations, including academic medical centers. We are proud to serve as general counsel to the Association of Governing Boards of Universities and Colleges (AGB).

Our Team

Our nonpro�ts team includes legal experts, consultants, policy professionals, authors, former state attorneys general, former legislators and staffers, nonpro�t board members and of�cers, nonpro�t executives, former federal and state regulators, and tax litigators. Our team leadership has been recog-nized for its excellence in nonpro�t law in such leading publications as Chambers USA: America’s Leading Lawyers for Business, US News Best Lawyers, the Washington Post, and Bloomberg BNA.

About Dentons

Dentons is the world’s �rst polycentric global law �rm, connected to the com-munities where its clients want to do business, offering legal counsel from over 7,600 lawyers in more than 140 locations.

CONTACT

Thomas K. HyattPartner

202.408.3947 [email protected]

Dentons US LLP1301 K St. NW Suite 600EWashington, D.C. 20005

dentons.com

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36 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

DILIGENT

Diligent is the leading provider of secure corporate governance and collaboration solutions for boards and senior executives.

Over 5,000 clients in more than 70 countries rely on Diligent to provide secure, intuitive access to their most time-sensitive and con�dential information, ultimately helping them make better decisions. Diligent Boards has been selected by more than 100 college and university boards, including AGB’s own board of directors.

With committed staffs and ambitious goals, the boards of higher education institutions often look to pare down printing, support, and IT staff costs while improving trustee and director visibility with timely board information and updates.

Here’s why Diligent Boards is the ideal solution for higher education institu-tions that want to speed and simplify the way their board materials are pro-duced, delivered, reviewed, and collaborated on:

Performance: Built on the only page-level propriety software in the business, Diligent Boards offers the fastest screen views, quickest updates, easiest navigation and most intuitive user interface. Our relentless focus has been on simplicity in design. The result: a board portal that trustees call fun and easy to use!

Mobility: Trustees need a board portal that stays with them as they move from online to of�ine modes and between iPad, Microsoft tablet, PC, and browser. With a copy of the Diligent Boards app resident on each user’s device, trustees can view the app locally instead of relying on Wi-Fi or network connections.

Security: Ever vigilant when it comes to security, Diligent combines a keen understanding of how the board process works with deep expertise in the constantly evolving technologies that underlie the board portal. It converts and encrypts at the page level, whereas other portals often protect only at the �le or even �ling cabinet level.

Service: High-quality, 24/7/365 service and support is crucial when an institu-tion’s most important leadership needs access to board-related information under any circumstances. Support can help smooth the transition from the paper to digital world, as well as from internal or other portal solutions.

Control: With Diligent Boards, institutions can rest assured that con�dential board materials remain in the right hands. Designated individuals and groups can be given rights to view speci�c information. Rules can be put in place to control how board materials are accessed and shared, and document retention policies can be enforced electronically.

With a 99% client retention rate, Diligent knows what drives successful board portal adoption and can help your institution improve its board effectiveness.

Contact us today for a product demonstration or visit diligent.com/higher-education for more information.

CONTACT

Ray JudgeSales Director

Direct: 973.939.9478 Main: 1.811.434.5443

[email protected]

Diligent Corporation1385 Broadway19th FloorNew York, NY 10018

diligent.com

Our Clients Say It Best

“The difference that Diligent Boards has made for us is nothing short of remarkable. We can now post infor-mation in real time, which means all documents are always up to date. It has also made our meetings more ef-�cient in terms of accessing information.”

Ernest Edwards, rector, board of visitors, Virginia State University

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CONTACT

Charles KimManaging Director

224.724.3115 [email protected]

Kaufman Hall 5202 Old Orchard Rd.Skokie, IL 60077

kaufmanhall.com

KAUFMAN HALL

Kaufman Hall provides management consulting and software to help organizations realize sustained success amid changing market conditions.

Since 1985, Kaufman Hall has been a trusted advisor to boards and executive management teams, helping them incorporate proven methods into their strategic planning and �nancial management processes and quantify the �nancial impact of their plans and strategic decisions to consistently achieve their goals.

Kaufman Hall services use a rigorous, disciplined, and structured approach that is based on the principles of corporate �nance. The breadth and integration of our advisory services are unparalleled, encompassing treasury management; �nancial and capital planning; budget model design and implementation; and �nancial process design.

Kaufman Hall’s Axiom Higher Education Suite provides sophisticated, �exible performance management solutions that empower �nance profession-als to analyze results, model the future, and optimize organizational decision making. Con�gured for higher education, solutions for long-range planning, budgeting and forecasting, performance reporting, capital planning, grants planning, and enrollment planning are delivered on an integrated software platform in the cloud.

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38 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

LEARNING HOUSE

Supporting Your Institution’s Mission for Success

The Learning House, Inc. helps people improve their lives through education. The company features �ve different business units, including Online Program Management (OPM), Corporate Solutions, The Software Guild, Learning House International, and Advancement Courses. Built on a foundation of data-driven decision making, thorough market research, and robust technology services, Learning House is focused on delivering high-quality, relevant education services to meet the needs of a dynamic global market. Through its core OPM business, Learning House develops partnerships with universities to acquire more students, produce more graduates, and deliver better outcomes.

OPM services include:

■ Product Development Research to ensure your university and program portfolio are optimized

■ Marketing Execute and fund data-driven marketing focused on prospective student growth

■ Enrollment Nurture prospective students to deliver the right students to the right program

■ Retention Improve overall learning experience and achievement of student goals

■ Instructional Design Collaborate with faculty to develop high-quality online courses, with a focus on continuous improvement

■ Faculty Support Enable faculty to focus on teaching by providing assistance with technology

■ Faculty Development Train faculty in best practices in online pedagogy

■ Moodle Hosting and Technical Support Host LMS platform and offer technical support for Moodle

To learn more about how Learning House can help your institution grow your online programs, please visit www.learninghouse.com.

CONTACT

Jay HatcherSenior Vice President ofBusiness Development andGeneral Counsel

[email protected]

Learning House427 South Fourth StreetSuite 300Louisville, KY 40202

learninghouse.com

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CONTACT

Darius GillNational Practice Executive, FIA

765.535.1880 ext 1120 [email protected]

Northern Trust50 South La Salle StreetChicago, IL 60603

northerntrust.com/FIA

University and college administrators face ever-greater challenges in maintaining �nancial sustainability, balancing available resources, and demonstrating accountability and transparency.

To meet these challenges in today’s economic environment, the selection of a �nancial partner has never been more critical. The goal of Northern Trust’s Foundation & Institutional Advisors national practice is to support nonpro�ts in achieving the organization’s long-term objectives. Northern Trust provides world-class investment-consulting solutions, leveraging our institutional resources with our considerable experience serving endowments and foundations.

Northern Trust can serve as a dedicated investment advisor, offering recom-mendations regarding asset allocation and manager selection or as a fully out-sourced CIO, where a �nancial advisor works with your board of directors and investment committee to set and implement investment policy. Within these pre-determined parameters, the �nancial advisor makes investment strategy recommendations and facilitates manager selection, asset allocation, and portfolio construction, as well as risk management, administrative services, and comprehensive reporting on your behalf.

Strategic alliances with third-party managers allow Northern Trust to offer quali�ed institutional investors direct access to a unique and exclusive endowment-style investment model. The endowment model, founded on diversi�cation, manager selection, and risk management, with an emphasis on alternative investments, seeks to deliver superior risk-adjusted returns based on the investment approach pioneered by the largest university endowments. Designed for long-term investments, the endowment strategy can be accessed as a cornerstone in an integrated investment program, ranging across a spectrum of less liquid “perpetual capital” solutions that include generous allocations to less liquid alternatives and private-asset exposures.

For over 125 years, Northern Trust has been serving individuals, corporations, institutions, and nonpro�ts worldwide. Northern Trust offers a unique value proposition to nonpro�t organizations, combining the expertise and perspec-tive gained through generations of service to successful families with the investment management and custody infrastructure required by large insti-tutional clients. We applaud your organization’s commitment to its mission, constituency, and community, and are available to assist your organization in achieving its goals—both philanthropic and �nancial.

NORTHERN TRUST

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40 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

CONTACT

Matt MaxwellDirector, Business Development

765.535.1880 ext 1120 [email protected]

Passageways8 North 3rd StreetSuite 101Lafayette, IN 47901

passageways.com

Passageways is a leading provider of meeting software for governing boards, committees, foundations, and alumni associations.

We live in a world where institutions of higher education are facing more and more challenges to become increasingly more ef�cient at the business of education. This responsibility not only falls on the primary governing board for your institution, but also across various committees, associations, and foundations. Better-prepared meeting attendees ensure smart governance practices. This is where Passageways’ OnBoard meeting solution comes into play. OnBoard is the world’s most intuitive multiplatform meeting software tool. Purpose-built with a powerful yet minimalistic design, OnBoard removes the stress of meetings so you can focus on the business of education.

Printed meeting materials are bulky and expensive to compile and distribute. Moreover, transporting large, bound books and maintaining old references is challenging for the board members of your governing board, foundation, and alumni association as well as the members of your various committees. Passageways’ OnBoard is the world’s most intuitive meeting solution. OnBoard allows administrators the ability to compile, distribute, and update materials while providing members real-time access to materials via various different types of mobile devices and desktop computers alike. OnBoard also helps institutions stay in compliance and mitigate discoverability risk, all within a secure environment.

Easily updated meeting materials, rich annotation possibilities, search tools, voting, resource library, and other collaborative functionality in OnBoard will increase the performance of the various groups responsible for driving your institution into the future. Get “OnBoard” with the best meeting experience today!

PASSAGEWAYS

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RSM US LLP

CONTACT

Ian J. BenjaminPartner

212.372.1480 [email protected] Dan BonnettePartner

617.241.2781 [email protected] Michelle HoraneyPartner

563.888.4038 [email protected]

RSM US LLP1 S Wacker DriveSuite 800Chicago, IL 606061.800.274.3978

rsmus.com

RSM’s dedicated higher education industry team helps public and private colleges and universities across the country improve performance through a comprehensive understanding of their assurance needs, technology requirements, internal processes, and daily realities.

Our team comprises professionals from each of our core functional disciplines: audit, tax, and consulting. From accounting and �nancial projec-tions to operations and board training, we focus on the solutions to the emerging issues affecting our clients.

Integrated solutions for comprehensive challenges

Audit ■ Financial statement audits■ Agreed-upon procedures■ Employee bene�t plan audits

Financial advisory services■ Business performance improvement■ Dispute consulting■ Finance operations and controls■ Forensic analysis■ Fraud investigations■ Project management■ Budgets and modeling

Risk advisory services■ Internal audit■ Information technology audit■ IT security and privacy■ Construction and contract compliance■ Enterprise risk management ■ Service organization assurance

About RSM US LLP

RSM US LLP is the leading provider of audit, tax and consulting services focused on the middle market, with 9,000 people in 90 of�ces nationwide. It is a licensed CPA �rm and the U.S. member of RSM International, a global network of independent audit, tax and consulting �rms with more than 41,000 people in over 120 countries. RSM uses its deep understanding of the needs and aspirations of clients to help them succeed. For more information, visit rsmus.com and connect with us on LinkedIn.

Tax■ Tax compliance, including

federal, state, and international �lings

■ Tax-exempt status reviews■ Unrelated business income■ Foreign compliance issues

related to investment holdings and operational activity abroad

Technology and management consulting■ Technology strategy and advisory■ Project and program management■ Financial management and

association management systems■ Management consulting – Institution ef�ciency and

effectiveness – Shared services – Program budgeting, planning,

and analysis – Program margin analytics

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42 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

RUFFALO NOEL LEVITZ

In today’s environment, it’s increasingly more challenging to reach your goals for recruiting and retaining the right students and engaging your alumni donors. As the education landscape continues to evolve, adapting to change is critical to your success.

At Ruffalo Noel Levitz, we understand the unique challenges and opportunities you face. We are here for a reason: to provide strategic enrollment and fund-raising solutions that help you achieve goals by minimizing your challenges and developing your opportunities. Ruffalo Noel Levitz has a mission to make colleges, universities, and nonpro�ts successful and vibrant through inspired and relevant engagement. We’re here for a reason.

Intelligent Solutions

Ruffalo Noel Levitz fuels higher education enrollment management and fundraising innovation for more than 3,000 colleges and universities. We empower our clients to aggressively rethink the status quo and reach their missions even as they face a complex and ever-shifting environment.

RNL Complete Enrollment

The RNL Complete Enrollment Portfolio is the only offering that provides every crucial component for transforming your institution’s strategic enrollment and retention outcomes. It’s the latest innovation from the trusted leader in enroll-ment management. Drive your enrollment management with the right data and insights to attract the right students, optimize your class, cultivate appli-cants, and ensure student success. Visit RuffaloNL.com/CompleteEnrollment.

RNL Complete Fundraising

Our intelligent fundraising solutions deliver proven results for annual giving programs, digital fundraising campaigns, and major and planned gifts. Our work in higher education fundraising ranges from partnering with 81 out of the top 100 U.S. News & World Report institutions to working with hundreds of colleges and universities of every size and mission. We help institutions achieve more with technology-enabled services, innovative software, and expert-backed consulting. To advance your fundraising and connect with more alumni and donors, visit RuffaloNL.com.

Expertise & Insight

Our 600+ member team provides unparalleled experience in data analysis, fundraising, enrollment management, creative services, strategic consulting, and marketing technology. We provide industry-leading research to help you meet your objectives and thrive to pursue great outcomes together.

CONTACT

Cutler W. AndrewsSenior Vice President Fundraising Management

919.259.2754 [email protected]

Chris BingleySenior Vice President Fundraising Management

509.808.1544 [email protected]

ruffalonl.com

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CONTACT

Nikki Kraus, CFAManaging Director Global Head of Client Development

703.236.1752 [email protected]

Strategic Investment Group1001 Nineteenth Street North16th FloorArlington, VA 22209

strategicgroup.com

STRATEGIC INVESTMENT GROUP

Strategic was founded 29 years ago by the senior members of the investment of�ce managing the World Bank’s multi-billion-dollar portfolio. They understood the complex role of a �duciary and founded Strategic as a purpose-built Outsourced Chief Investment Of�ce (OCIO).

Strategic partners with clients to provide sophisticated, customized invest-ment solutions, traditionally only available to multi-billion-dollar investors. Our mission has always been to provide the same type of comprehensive cus-tomized �duciary investment solutions to organizations that do not choose to, or do not have the ability to, build this capability internally. This frees clients from the day-to-day business of managing investment portfolios so that they can focus on their core mission. We become our client’s investment of�ce and function seamlessly as an extension of their staff.

Why Outsource

To obtain a broad range of experienced resources and strengthen investment governance. An OCIO can help �duciaries ful�ll their wide-ranging and complex responsibilities. The key is to partner with a co-�duciary dedi-cated to helping design and implement investment policies tailored to your particular objectives, mission, willingness to bear risk, and changing circum-stances, yet one that makes sure all clients bene�t from the �rm’s best ideas. The ideal OCIO relationship is a seamless extension of an institution’s �ducia-ry bodies and internal staff, complementing them with the additional resourc-es needed to steward investments effectively.

What Strategic’s OCIO Solutions Deliver

We believe these distinguishing features make Strategic a compelling value-added partner:■ Experience: We have been providing OCIO solutions since 1987.■ Comprehensive Investment Process: We manage total portfolio exposures

within an integrated risk-budgeting framework.■ Performance: While past performance is not a guarantee of future results,

we have delivered compelling added value, net-of-fees. ■ Commitment: Outsourcing is our business. We are compensated only

by our clients, and, unlike many competitors, do not face potential con�icts related to other lines of business.

■ Access: We believe our open-architecture platform sources top-tier managers.■ Customization: We craft unique solutions for unique needs.■ Accountability: Our deep, experienced, stable team serves as a co-�duciary.

Quick Facts

■ Pioneer in dedicated OCIO model since 1987

■ Con�ict-free business model■ 117 employees■ SEC-registered investment adviser■ $38.9 billion assets under management

Our mission is to empower investors through experience, innovation, and excellence.

®A registered service mark of Strategic Investment Management, LLC. AUM and client count are as of December 31, 2016. Staff count is as of February 6, 2017.

■ 31 institutional client relationships

■ 47-person investment team, average tenure of investment team leadership: 17 years with Strategic, 28 years of industry experience

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44 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

TIAA

TIAA is a Fortune 100 �nancial services organization dedicated to helping our

clients achieve �nancial well-being.

We were founded nearly a century ago as the vision of one of history’s great philanthropists, Andrew Carnegie, to make a difference in the lives of teachers. Since then, we have helped millions at academic, medical, research, and cultural organizations—the people whose work makes the world a better place—retire with �nancial security.

Today, we are a global asset manager with award-winning performance and $915 billion (as of 9/30/16) in assets under management. Our investment model and long-term approach aim to bene�t the 5 million people and more than 16,000 institutions we serve.

As we pursue powerful performance that drives better outcomes for our clients, we are committed to growing, innovating, continually improving, and building on our proud history of diversity and inclusion.

Advanced Services and Strategies Designed Especially for Endowments and Foundations

TIAA, in conjunction with its group of companies, offers a high level of strategic advice, portfolio management, and trust services to some of the world’s most prestigious institutions. Our goal is to help empower nonpro�ts to pursue their missions through the growth of their permanent capital while also diligently man-aging their risk and administrative priorities. Those institutions rely on our insight, commitment, and nearly 100 years of experience to help them with:■ Investment policy. Helping evolve investment policy statements to keep pace

with changing economic conditions and institutional goals.■ Asset management. Developing and managing portfolios that balance the need

for short-term growth and income with long-term investments designed to preserve capital across generations. Our capabilities include the full range of asset management solutions, including single sleeve, strategic and tactical asset allocation, alternatives, fund of funds, and real asset expertise.

■ Research and thought leadership. Groundbreaking original research on �nancial market trends, economic analysis, and nonpro�t �nance and investment strategies and best practices.

■ Outsourced CIO. Providing endowment-style investing for institutions seeking customizable, investment discretionary management, as well as accounting, reporting, and other strategic functions.

■ Gift planning. Enhancing program design and implementation, including asset management, gift administration, and comprehensive reporting.

■ Trust and custody services. Safekeeping securities, collecting income and revenues, managing distributions, and offering a full range of administrative services.

TIAA-CREF Individual & Institutional Services, LLC, Teachers Personal Investors Services, Inc., and Nuveen Securities, LLC, Members FINRA and SIPC, distribute securities products. Annuity contracts and certi�cates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for its own �nancial condition and contractual obligations.

TIAA-CREF Trust Company, FSB provides investment management and trust services.

Investment, insurance and annuity products are not FDIC insured, are not bank guaranteed, are not bank deposits, are not insured by any federal government agency, are not a condition to any banking service or activity, and may lose value.

© 2016 Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF), New York, NY 10017.

C37504

CONTACT

Elizabeth MorseSenior DirectorInstitutional Client Services

704.988.3621 [email protected]

TIAA 8500 Andrew Carnegie Blvd Charlotte, NC 28262

Ric RitterDirectorEndowments and Foundations

980.215.6619 [email protected]

TIAA3426 Toringdon WaySuite 410Charlotte, NC 28277

tiaa.org/public/land/ endowmentsandfoundations

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UNITED EDUCATORS

United Educators Insurance (UE), a reciprocal risk retention group, is a licensed insurance company owned and governed by more than 1,300 member colleges, universities, independent schools, public school districts, public school insurance pools, and related organizations throughout the united states.

Members range from small, private schools to multi-campus public universities.

UE helps prevent claims from occurring and protects educational institutions when unfortunate incidents occur. UE policies provide members with edu-cation-speci�c liability insurance to protect their institutions, and EduRisk, a comprehensive suite of risk management resources to prevent incidents from occurring. Claims are handled by a mission-driven team that applies a Cool Head, Warm Heart™ philosophy to legal matters.

United Educators is rated “A” (Excellent) by A.M. Best.

United Educators’ Mission:

■ To meet the speci�c liability insurance needs of educational institutions on a long-term basis.

■ To price coverage predictably and rationally based on education’s own losses, avoiding the high-risk exposures of commercial insurance.

■ To identify emerging liability issues and assist administrators in formulating sound policies and practices to manage risk and reduce loss.

■ To handle claims fairly, quickly, and proactively to support the cost-effective resolution of disputes.

■ To partner with institutions and brokers to manage risk and catastrophic losses.

CONTACT

Joe E. CarterVice PresidentBusiness Developmentand Marketing

301.215.6420

[email protected]

United Educators7700 Wisconsin AvenueSuite 500Bethesda, MD 20814

UE.org EduRiskSolutions.org

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46 Program and Resource Guide • 2017 Workshop for Board Professionals • #AGB2017

PREPARING FOR A

PRESIDENTIAL SEARCH5 Tips for a Successful Outcome

One of the most important decisions a board of trustees will make is the selection of a new institution president. To avoid the hazards that often arise in a presidential search, AGB Search recommends the following tips to help you prepare.

1. Invest Time in Search Planning and Process

The need to appoint a new president can lead institutions to rush the search process. Such haste can exacerbate existing problems or create new ones. A typical presidential search takes five to six months to complete and benefits from meticulous and orderly preparation.

2. Identify Future Institutional Needs and Required Leadership Skills

A careful review of institutional needs can allow the board to take full advantage of the opportunity to forge an innovative path toward the future, and to identify the experience and attributes of the leader who will take you there.

3. Involve Your Constituent Base

Listen to and engage alumni, faculty, students, staff and others at the beginning of the search process to help to hone a position profile that reflects the many roles a president fulfills.

4. Strive to Build Consensus

Strong opinions and often high emotions can come into play in a presidential search because the stakes are high. The search committee chair and the board chair must exercise leadership to achieve consensus, even if there is not unanimity, and support for the chosen candidate.

5. Create a Transition Team and Plan

The transition begins the moment the sitting president announces a decision to leave. With a solid transition plan, the team can work to limit disruptions, reinforce stability and prepare for success during this time of change.

www.agbsearch.com(202) 776-0856

SERVICES

Search

Interim Search

Transition Assistance

Compensation Evaluation

POSITIONSChancellors/SHEEOs

Presidents

Provosts/VPAAs

CFOs

Vice Presidents/AVPs

Deans

To learn more, stop by the AGB Search table inthe Chantilly Foyer.

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VANGUARD

Vanguard is one of the world’s largest investment management companies, with more than $4 trillion in assets under management.*

Our diverse approach to investment management offers you both internal and external investment managers and a range of investment types, including more than 160 U.S.-based mutual funds and commingled trusts. These invest-ment portfolios include both index and actively managed offerings spanning money market and �xed income, to equity, international, and market-neutral strategies.

Vanguard’s unique corporate ownership structure ensures a consistent focus on you, our client. Unlike other companies in our industry that are publicly traded or owned by a small group of individuals, Vanguard is owned by the Vanguard family of mutual funds—making our fund shareholders our owners.

Some of the bene�ts our clients enjoy are:

■ A prudent approach to long-term investing.

■ Broad expertise in plan design, portfolio construction, and �duciary matters.

■ Liability-matched investing for pension plans.

■ High-quality administrative outsourcing services.

■ Award-winning participant education and advice.

With headquarters in Valley Forge, Pennsylvania, Vanguard employs more than 14,000 people worldwide. More information is available at institutional.vanguard.com.

For more information about Vanguard funds, visit institutional.vanguard.com or call 800-523-1036 to obtain a prospectus. Investment objectives, risks, charges, expenses, and other important information about a fund are con-tained in the prospectus; read and consider it carefully before investing.

All investing is subject to risk, including the possible loss of the money you invest.

For institutional use only. Not for distribution to retail investors.

©2016 The Vanguard Group, Inc. All rights reserved. Vanguard Marketing Corporation, Distributor.

*As of February 10, 2017.

CONTACT

Michael Y. BryantCFASales ExecutiveVanguard International Investor Group

480.713.8839

michael_york_bryant@ vanguard.com

Vanguard400 Devon Park DriveWayne, Pa 19087

institutional.vanguard.com

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PREPARING FOR A

PRESIDENTIAL SEARCH5 Tips for a Successful Outcome

One of the most important decisions a board of trustees will make is the selection of a new institution president. To avoid the hazards that often arise in a presidential search, AGB Search recommends the following tips to help you prepare.

1. Invest Time in Search Planning and Process

The need to appoint a new president can lead institutions to rush the search process. Such haste can exacerbate existing problems or create new ones. A typical presidential search takes five to six months to complete and benefits from meticulous and orderly preparation.

2. Identify Future Institutional Needs and Required Leadership Skills

A careful review of institutional needs can allow the board to take full advantage of the opportunity to forge an innovative path toward the future, and to identify the experience and attributes of the leader who will take you there.

3. Involve Your Constituent Base

Listen to and engage alumni, faculty, students, staff and others at the beginning of the search process to help to hone a position profile that reflects the many roles a president fulfills.

4. Strive to Build Consensus

Strong opinions and often high emotions can come into play in a presidential search because the stakes are high. The search committee chair and the board chair must exercise leadership to achieve consensus, even if there is not unanimity, and support for the chosen candidate.

5. Create a Transition Team and Plan

The transition begins the moment the sitting president announces a decision to leave. With a solid transition plan, the team can work to limit disruptions, reinforce stability and prepare for success during this time of change.

www.agbsearch.com(202) 776-0856

SERVICES

Search

Interim Search

Transition Assistance

Compensation Evaluation

POSITIONSChancellors/SHEEOs

Presidents

Provosts/VPAAs

CFOs

Vice Presidents/AVPs

Deans

To learn more, stop by the AGB Search table inthe Chantilly Foyer.

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Visit with an AGB Consulting expert at our booth in theChantilly Foyer. We look forward to hearing about your goals and sharing how AGB Consulting can help you reach them.

Board Organizationand StructureBoard AssessmentPresidential AssessmentGovernance ReviewStrategic PlanningLeadership Coaching

Connect with an AGB Consulting expert and learn how they can help your board envision and build a successful future.

From refining board structure to developing new policies and practices, AGB’s consultants have the expertise you need to ensure that your board is well-prepared to meet strategic goals and move your institution to the next level of success.

AGB Consulting is pleased to o�erexpertise in the following areas as well as many others:

(202) 776-0865 [email protected] agbconsulting.org

well as many

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SPEAKER BIOGRAPHIES

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50 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

SPEAKER BIOGRAPHIES

Janice AbrahamMs. Abraham joined United Educators (UE) as president and CEO in 1998. During her tenure, UE has become known as the premier risk management and liability in-surance company, serving over 1,300 educational institu-tions. She previously served the higher education com-munity at Whitman College, Cornell University, and the National Association of College and University Business Of�cers (NACUBO). She also was an international banker for J. P. Morgan. She is a trustee of Whitman College and serves on The Institutes’ board of directors, the Grif�th Foundation’s leadership council, American University’s School of International Service dean’s advisory council, and AGB’s Trusteeship editorial board. She is a former pres-ident of the Western Association of College and University Business Of�cers and a past board member of NACUBO. Ms. Abraham earned an MBA from the Wharton School at the University of Pennsylvania and a bachelor’s degree in international service from American University. She is the author of the 2013 book, Risk Management: An Accountability Guide for University and College Trustees, published by AGB Press.

Michael AlexanderMr. Alexander became the ninth president of Lasell Col-lege in July 2007, after successful corporate careers, �rst in media and entertainment and then in technology. He has presided over a near-doubling of enrollment and the size of the full-time faculty at the college and led the com-munity through a strategic planning process and campus master plan. He also leads Lasell Village, a continuing-care retirement community whose residents are integrated into the educational life of the campus. After serving as exec-utive assistant to the president of Barnard College from 1979-1981, he began a substantial career with MCA Inc. From 1988 to 1993, he was president and general manager of WWOR-TV, where he and his management team started the A+ For Kids public service campaign, which received an Emmy award and recognition as the 12th Point of Light from the �rst Bush administration. He has also served as chair and CEO of Intermetrics and was managing part-ner and founder of Echo Bridge Entertainment LLC. Mr. Alexander holds degrees from Harvard University and Ohio State University, and has completed the coursework toward a doctorate at the Harvard Graduate School of Education.

Sandy BaumDr. Baum is a senior fellow at the Urban Institute and professor emerita of economics at Skidmore College. She has co-authored the College Board’s annual publications, Trends in Student Aid and Trends in College Pricing, since 2002. Through the College Board and the Brookings Institution, she has chaired major study groups that released propos-als for reforming federal and state student aid. She has published numerous articles on higher education �nance in professional journals, books, and the trade press. Recent work includes studies of how behavioral economics can inform student aid policy; a meaningful de�nition of college affordability; tuition and �nancial aid strategies for broad access public institutions; and the NSF-funded Educational Attainment: Understanding the Data. Her book, Student Debt: Rhetoric and Realities of Higher Education Financing, came out in the summer of 2016. She is a mem-ber of the board of the National Student Clearinghouse. Dr. Baum earned her BA in sociology at Bryn Mawr College, where she is currently a member of the board of trustees, and her PhD in economics at Columbia University. She has written and spoken extensively on issues relating to college access, college pricing, student aid policy, student debt, affordability, and other aspects of higher education �nance.

Karen BeardenDr. Bearden has served on governing boards for over 25 years. Her public board experience includes the University of Louisville, Northern Kentucky University, and Kentucky State University, where she has served as chairperson of the board of regents since 2012. Additionally, she was a member of the board of trustees of Midway College for 12 years. During her governance career, she has served on and chaired numerous committees, including academic affairs, personnel, and student affairs. As a management consultant for the past 25 years, Dr. Bearden has provided a diverse client base with expertise in the areas of man-agement development, organizational behavior, optimal human resource management, and strategic planning. She has worked with governing boards on �duciary roles and responsibilities, strategies for creating consequen-tial boards, board effectiveness assessments, and presi-dent/board chair relationships. An active member of her community, she has served on the board of directors of arts-related organizations, civic groups, and community associations, including AGB's board of directors.

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Association of Governing Boards of Universities and Colleges • AGB.org/NCT 51

Eric BlackhurstMr. Blackhurst serves as the vice chair of the board of trust-ees for Alma College, is a member of the board of directors of AGB, and is assistant general counsel of The Dow Chemical Company. He specializes in creating, structuring, and im-plementing strategic alliances, joint ventures, and mergers within the nonpro�t and for-pro�t sectors. Over the last 30 years, he has overseen the design and execution of multi-ple innovative collaborations, from Dow’s sponsorship of the Olympics to the $110 billion merger between Dow and DuPont. As chair of MidMichigan Health, a 15-county, $1.4 billion health system, he led the af�liation with the Univer-sity of Michigan Health System. As a board member, speak-er, and advisor, he has shared his expertise and perspective with numerous community and corporate organizations, including Wolverine Bancorp, Northwood University, and The Episcopal Church USA. Mr. Blackhurst earned a BA from Alma College and JD from the University of Kentucky.

Jerry BlakemoreMr. Blakemore serves as general counsel for the University of North Carolina at Greensboro. Prior to his current posi-tion—which began January 2017—he served as vice pres-ident and general counsel at Southern Illinois University from July 2004 through March 2011, and as vice presidentand general counsel for Northern Illinois University from April 2011 to December 2016. He has more than 25 years of experience in higher education administration, policy development, and the providing of legal services, includ-ing 10 years as a member of the Illinois Board of Higher Education. He is currently chair of the board advisory council on diversity and inclusiveness and a member of the �nance committee of The National Association of Col-lege and University Attorneys (NACUA). Mr. Blakemore is a graduate of Princeton University, from which he received his BA in political science. He was the 1976 recipient of the Princeton University Frederick Douglas Service Award for his community service. He is a graduate of the John Marshall Law School in Chicago, Illinois.

Andy BrantleyMr. Brantley has served as president and chief executive of�cer of the College and University Professional Associa-tion for Human Resources (CUPA-HR) since July 2005. With the leadership and guidance of high-functioning boards and great national of�ce colleagues, he has led the trans-formation of CUPA-HR. The association has grown from 1,500 member institutions to almost 2,000, and from 6,600 institutional representatives to over 22,000. Attendance at the annual conference has doubled, as has CUPA-HR’s an-nual revenue. In addition to guiding CUPA-HR’s growth, Mr. Brantley and his colleagues have been catalysts for change in CUPA-HR’s governance structure and strategic priorities. The association has also made diversity and inclusion a

cornerstone of its work and has strengthened its position as the source of higher education compensation data and the voice of higher education human resources pro-fessionals on Capitol Hill. Before he was employed at CUPA-HR, he worked for 17 years in higher education, serving as associate vice president and chief human re-sources of�cer at the University of Georgia, director of hu-man resources at Davidson College, and director of human resources at the University of North Carolina at Asheville.

Carlton BrownDr. Brown retired as president of Clark Atlanta University after eight years of service characterized by growth in grad-uate programs and research, dramatic increases in funded research, and expanded innovation and entrepreneurial activities. He previously served as president of Savannah State University for 10 years, where he expanded graduate programs and increased undergraduate enrollment and outcomes, as well as made major improvements in student housing and technology. He also held numerous positions at Hampton University, including service as dean of the School of Education and dean of the School of Liberal Arts. His work is noted for dramatic enrollment increases cou-pled with improvements in student quality and outcomes, robust community service and economic development, and innovative curricula and programs. Dr. Brown has provided leadership to national efforts at innovation, collegiate in-volvement in sustainability, and local efforts at broad-based economic development.

Brandon BusteedMr. Busteed is a partner at Gallup and executive director of education and workforce development. His career spans a wide range of important work in education as an educa-tional entrepreneur, speaker, writer, and university trustee. His work integrates Gallup’s research and science on talent, strengths, engagement, and well-being to improve student success, teacher effectiveness, and educational outcomes. His mission is to create a national movement to measure the educational outcomes that matter most, connect ed-ucation to jobs and job creation, and promote a paradigm shift from knowledge mastery to emotional engagement in education. With Mr. Busteed’s leadership, Gallup Educa-tion has released several ground-breaking studies. These include State of America’s Schools: The Path to Winning Again in Education, which explores student and teacher engage-ment in public schools, and Great Jobs, Great Lives: The 2014 Gallup-Purdue Index Report, a comprehensive study of U.S. college graduates that focuses on their longterm outcomes in work and life. Mr. Busteed received his bachelor’s degree in public policy from Duke University and an honorary doctorate from Augustana College. He is a trustee emeritus of Duke and has served on the board of visitors of the Sanford School of Public Policy.

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52 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

Carol CartwrightDr. Cartwright served as president of Kent State Univer-sity from 1991-2006. Her appointment made history, as she was the �rst woman selected as president of a public college or university in Ohio. She came out of retirement to serve a three-year term as president of Bowling Green State University from 2008-2011. Her retirement from BGSU marked a 45-year career in public higher education. She currently serves as a senior consultant for AGB. Prior to Kent State, she was vice chancellor for academic affairs at the University of California-Davis and dean for under-graduate programs and vice provost of The Pennsylvania State University. She served as a faculty member at Penn State from 1967-1988, where she led a variety of research projects and authored numerous books, professional publications, and technical reports. She continues to serve higher education as the co-chair of the Knight Commis-sion on Intercollegiate Athletics, a member of the NCAA Committee on Infractions, a board member of the Colle-giate Women Sports Awards, and as a trustee of Heidel-berg University. She received distinguished alumni awards from the University of Wisconsin-Whitewater, where she earned her bachelor's degree, and from the University of Pittsburgh, where she earned her master’s and PhD.

Ellen ChaffeeDr. Chaffee is a senior consultant for AGB, where she con-sults with boards and presidents and leads grant-funded programs. As past president of Valley City State University and Mayville State University, she focused on innovation, change, and accountability. She chaired the board of a healthcare system as it merged to become a $2 billion organization and she is currently a trustee of Des Moines University. Dr. Chaffee has held leadership positions in executive, academic, student affairs, research, and equal opportunity in research universities, comprehensive universities, and a state system. She has been president of two national professional associations and a member of the national accrediting board for pharmacy education, received many state and regional awards, and written on strategic management, governance, quality, innovation, and leadership. She earned a PhD in higher education ad-ministration and policy analysis at Stanford University.

Rebecca ChoppDr. Chopp is chancellor of the University of Denver, where she is leading the implementation of DU IMPACT 2025, a strategic plan focused on the 21st-century transformation of knowledge, the holistic education of students, and the university’s engagement in local and global organizations and communities. A visionary leader, she emphasizes the importance of developing DU as an intentional and inclusive global community. Previously, Dr. Chopp was president of Swarthmore College and Colgate University.

She also served as provost and executive vice president for academic affairs at Emory University and as a dean at Yale University. She is a widely published author and editor, including six books and more than 50 articles.

David ClinefelterDr. Clinefelter is a consultant at The Learning House, Inc., in Louisville, Ky., where he was the chief academic of�cer from 2011-2016. He provides research and consulting ser-vices to universities that partner with the company. Since 2011, he has been the principal investigator for an annual survey of online college students. Dr. Clinefelter’s 30-year career in education spans all levels, from K-12 to higher education. At the postsecondary level, Dr. Clinefelter �rst served as a professor at the University of Nebraska-Oma-ha and a lecturer at The Ohio State University. He later be-came the vice president of academic affairs at Graceland University, a liberal-arts institution in Iowa. In 1996-1997, Dr. Clinefelter was an American Council on Education (ACE) fellow at Northwest Missouri State University. At the conclusion of his fellowship year, he became president of Graceland University and served in that capacity for six years. In 2002, Dr. Clinefelter joined Kaplan Universi-ty as provost. Throughout the following eight years, the university grew from 1,500 to more than 68,000 students and with approximately 4,000 faculty members. He joined Walden University in 2010 as chief academic of�cer.

Michael M. CrowDr. Crow is an academic leader and educator, knowledge enterprise architect, and science and technology policy scholar. He has been the sixteenth president of Arizona State University since July 2002. He is guiding the trans-formation of ASU into one of the nation’s leading public metropolitan research universities, one that combines the highest levels of academic excellence, inclusiveness to a broad demographic, and maximum societal impact—a model termed the “New American University.” Under his leadership, ASU is committed to innovation, social em-beddedness, and global engagement, and has quadrupled research expenditures while achieving record levels of diversity in its student body. Dr. Crow was previously executive vice provost of Columbia University, and served as professor of science and technology policy and chief strategist of its research enterprise and technology trans-fer operations. An elected fellow of the American Associa-tion for the Advancement of Science (AAAS) and National Academy of Public Administration, he is the author of books and articles analyzing knowledge enterprises and science and technology policy.

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Association of Governing Boards of Universities and Colleges • AGB.org/NCT 53

Susan DavenportDr. Davenport currently serves as the executive vice president and chief of staff at Stockton University in Galloway, New Jersey. She manages the operations of the president's of�ce and board of trustees and leads the university's efforts in advancing strategic initiatives and aligning academic affairs with enrollment management, university relations, and development to implement a comprehensive institutional advancement program within the mission of the university. During her tenure at Stockton, she held other key leadership positions, most recently serving as the interim provost. Prior to joining Stockton, Dr. Davenport was the dean of the Heavin School of Arts and Sciences and the associate provost of graduate programs at Thomas Edison State University, where she led the development and implementation of undergrad-uate and graduate degree programs, the recruitment and development of faculty, and the assessment of institution-al and programmatic student learning outcomes. She has presented at national and regional conferences on topics including fostering global awareness, learning outcomes assessment and accreditation, general education, and shared governance.

Madeleine DeiningerMs. Deininger has been a member of Stockton University’s board of trustees since 2007. She is currently chairper-son of the board and executive committee. Founder and president of the Sonoma, California-based Kismet Wines, Inc., she has developed highly successful national market-ing and sales programs for Californian and European �ne wines. She is also managing partner of Bedrock Vineyards, located near the small town of Glen Ellen, which supplies premium wine grapes to Ravenswood, Bedrock Wine Com-pany, Once&Future, Turley, Carlisle, Biale, Robert Mondavi, Franciscan, and Simi wineries in Sonoma and Napa coun-ties. A 1980 alumna of Stockton State College, she received her baccalaureate in liberal studies, then went on to graduate from Dartmouth College in 1985 with a master’s degree in liberal studies. Working as a freelance photog-rapher, writer, and editor throughout graduate school, she later co-founded a wine import and brokerage company based in Princeton, New Jersey. Ms. Deininger is the recipi-ent of an honorary degree, doctor of humane letters, from The Richard Stockton College of New Jersey.

Emily M. DickensMs. Dickens is the senior vice president, general counsel, and chief relationship of�cer at the Thurgood Marshall College Fund (TMCF) in Washington, D.C. In this role, she contributes to TMCF’s overall mission and provides lead-ership and strategic direction in four major areas: board of director relations, policy and advocacy, member-school administration relations, and legal. She formerly served as

the vice president for public policy and executive direc-tor for the Center for Public Trusteeship and Governance at AGB. From 2006-2015, she worked in the University of North Carolina system as the director of government and community affairs at Fayetteville State University and the assistant vice president for federal relations at the system of�ce. Ms. Dickens received her bachelor and master’s degrees in history at North Carolina Central University. She later graduated from North Carolina Central Universi-ty School of Law. She is actively engaged in board service, and sits on the board of the Alpha Kappa Alpha Sorority Incorporated Educational Advancement Foundation, and is a member of the advisory board of the College of Arts and Sciences at North Carolina Central University.

Shauna Ryder DiggsDr. Diggs serves on the board of directors of AGB and on the board of regents of The University of Michigan. She is a dermatologist in solo private practice at Cosmedic Derma-tology: Shauna Ryder Diggs, MD, PC, where she practices general, cosmetic, and laser dermatology. She specializes in using the latest advancements in dermatology for skin rejuvenation. She is on the staff of St. John Medical Center, Sinai-Grace Hospital, and Beaumont-Grosse Pointe Hos-pital, continuing her role as educator, teaching internal medicine and family practice residents on rotations and in their lecture series. She is personally and professionally in-volved in her community, serving as chair of the board of the Blue Cross Blue Shield of Michigan Foundation, which supports research and programs to improve the health of Michigan residents. She additionally serves on the Blue Care Network board and is chair of the health care quality and service improvement committee. She has also served on the boards of the Detroit Institute of Arts, serving on the governance and nominating committee and the edu-cation committee; the Michigan Opera Theatre; the Detroit Zoological Society, serving on the science committee; and Forgotten Harvest—a nonpro�t member of the national Feeding America network.

John DunningIn his role as chief information of�cer for Wayne State College, Mr. Dunning leads a dedicated team of IT profes-sionals in supporting WSC's regional service and teaching excellence mission. Mr. Dunning also serves as the chair for the Midwestern Higher Education Compact’s Technolo-gies Committee (MHECTech). As chair, he works with other committee leaders to create a vision for collaboration and cost savings in higher education through procurement and best practice initiatives. By creating cost savings and enhancing ef�ciencies in institutions, these initiatives help to address the access and affordability challenges facing higher education today. MHECTech contracts are used by

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54 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

public and private nonpro�t higher education institutions across 41 states and not only provide millions of dollars of savings annually, but also help to tailor IT products and services to the speci�c needs of the higher education com-munity. In his spare time, Mr. Dunning is an active vocalist, thespian, brewer, and woodworker.

Judith S. EatonDr. Eaton is president of the Council for Higher Educa-tion Accreditation (CHEA), the largest institutional higher education membership organization in the United States. She has served as CHEA’s president since shortly after its founding in 1996. A national advocate and institutional voice for academic quality through accreditation, CHEA is an association of 3,000 degree-granting colleges and universities and recognizes approximately 60 institution-al and programmatic accrediting organizations. Prior to her work at CHEA, Dr. Eaton served as chancellor of the Minnesota State Colleges and Universities; as president of the Council for Aid to Education, the Community College of Philadelphia, and the Community College of Southern Nevada; and as vice president of the American Council on Education. She has held teaching positions at Columbia University, the University of Michigan, and Wayne State University. Dr. Eaton has authored numerous books and articles on higher education and accreditation-related topics and addresses accreditation and quality assurance at conferences and meetings in the United States and internationally.

Sarah FlanaganMs. Flanagan has headed the government relations staff of the National Association of Independent Colleges and Uni-versities (NAICU) since 1994. As vice president for govern-ment relations, she directs a comprehensive government relations effort, in coordination with related state associ-ations, which focuses on issues of government regulation, student �nancial assistance, and tax policy. During her tenure at NAICU, Ms. Flanagan has been instrumental in a number of successful policy efforts, including securing sustained bipartisan political and funding support for the core federal student aid programs; creating new tax incen-tives for families to save and pay for college; and helping to ensure an appropriate balance between federal support for students and oversight of colleges and universities. Before joining NAICU, she was the professional staff mem-ber for higher education on the Senate Subcommittee on Education, Arts, and Humanities under Senator Claiborne Pell of Rhode Island and the Staff Director for the Senate

Subcommittee on Children, Families, Drugs, and Alcohol-ism under Senator Christopher Dodd of Connecticut. She received her BA from Providence College and her MAT from Rhode Island College. She currently serves on the board of trustees of Mary Baldwin College and Beacon College, and is a trustee emerita at Providence College.

Juliet V. GarcíaDr. García is a national thought leader who has devoted her life’s work to higher education, focused on sustaining the democracy of our nation by empowering �rst-gener-ation college students. She has served on the transition teams of two presidential administrations, was a member of The White House Initiative on Educational Excellence for Hispanic Americans, and chaired the Advisory Com-mittee to Congress on Student Financial Assistance and the American Council of Education (ACE). For more than a decade, she has served as a guest faculty member at the Harvard Graduate School’s Institute for Educational Man-agement, where she annually coaches aspiring university presidents. In her new position as senior advisor to the chancellor of the University of Texas System, she leads the of�ce of community, national, and global engagement. Named the �rst female Mexican-American president of a U.S. college or university in 1986, Dr. García’s presiden-cy spanned 28 years and is marked by her innovation in conceiving and implementing new higher education models in response to a rapidly changing higher education ecosystem.

John GardnerDr. Gardner is president of the John N. Gardner Institute for Excellence in Undergraduate Education. An interna-tional thought leader for over four decades on how to best increase student success, he is a co-author with Leo Lambert of a 2016 book, The Undergraduate Experience: Focusing Institutions on What Matters Most. He is a former trustee of his alma mater, Marietta College, and several other nonpro�t organizations. Dr. Gardner is also Distin-guished Professor Emeritus and Senior Fellow, University of South Carolina.

Alan GlassDr. Glass is assistant vice chancellor at Washington Uni-versity in St. Louis. He has worked there for 12 years, �rst as director of the Habif Health and Wellness Center before being promoted in 2008. He is also associate professor of clinical psychiatry at the Washington University School of Medicine. Dr. Glass is a past president of the American College Health Association and currently serves on the board of directors of the American College Health Foun-dation. He is currently serving his second appointed term on the Healthier Princeton advisory board at Princeton University. He graduated from the University of Minnesota

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Medical School and completed a pediatric residency at Cincinnati Children’s Hospital. He practiced outpatient pediatric medicine for a number of years and entered the �eld of college and university health in 1998. Dr. Glass has been honored to receive 13 Distinguished Service Teaching Awards.

Stephen T. GoldingMr. Golding serves as Ohio University’s senior vice presi-dent for strategic initiatives and the CEO for the universi-ty’s Dublin campus. Prior to his appointment, he was the university’s vice president for �nance and administration and treasurer of the Ohio University Foundation from 2010 to 2016. Mr. Golding has over 35 years of experience in higher education �nancial affairs, investment manage-ment, strategic resource planning, and government. In his current position, he is responsible for implementing the university’s vision for integrating its nine campuses in support of its statewide teaching, research, and service mission and working with the EVP/provost to develop a strategic vision for Ohio’s Dublin campus. Prior to Ohio University, he was the executive vice president for �nance and administration at Cornell University. While at Cornell, Mr. Golding served as principal advisor to the Governor’s Task Force on Diversifying the New York State Economy, developing strategies to sponsor and commercialize New York State universities’ technology to promote regional economic development. Mr. Golding holds a MA in political science from the University of Delaware and a BA in histo-ry from Washington College, where he serves as a trustee on their board of visitors and governors.

Artis Hampshire-CowanMs. Hampshire-Cowan is a senior fellow at AGB and founding principal of Leveraged Leadership Group, LLC. Her 25-year tenure at Howard University included serving as senior vice president and secretary; interim chief oper-ating of�cer; and acting president. A sought-after speaker and trainer, her training specialties include organizational development, leadership, managing change and transition, diversity, board-CEO relationships, board development, and strategic deployment. Prior to serving as senior vice president, she served concurrently as secretary and vice president for human resource management and provided executive oversight for a workforce of more than 6,000. Before joining Howard University, Ms. Hampshire-Cowan spent 12 years working with the government of the Dis-trict of Columbia. This included time as a congressional lobbyist; consumer and regulatory enforcement adminis-trator; attorney-advisor to the deputy mayor for economic development; and senior advisor and counsel to the city

administrator. She graduated with honors from Morris Brown College with a degree in business management and received her JD from Temple University Law Center. She is also a graduate of Harvard’s Institute for Higher Education Management (IEM).

Brent HenryMr. Henry is vice president and general counsel of Partners HealthCare, where he oversees the legal, internal audit, corporate compliance, and business ethics departments. Prior to his arrival at Partners, he was vice president and general counsel of MedStar Health, a hospital system serv-ing the Baltimore-Washington corridor. He has also served as the deputy administrator of the New York City Human Resources Administration (where he directed the NYC Medicaid program), and as the director of business and governmental affairs for Greater Southeast Health Care System in Washington, D.C. Mr. Henry began his career as an attorney with the law �rm of Jones, Day. He has also taught health care law at the Howard University and Uni-versity of Maryland graduate programs in health admin-istration. Mr. Henry is vice chair of the board of trustees of Princeton University, and is a past president of the Amer-ican Health Lawyers Association. He also serves on the boards of the Boston Symphony Orchestra, Fiduciary Trust Company, Massachusetts Equal Justice Fund, and Martha’s Vineyard Hospital. Mr. Henry received his JD from Yale Law School and a master of urban studies from the Yale School of Art and Architecture. He received his BA from Prince-ton University, where he studied in the Woodrow Wilson School of Public and International Affairs.

Michael H. HitesDr. Hites advances collaborative vision, strategy, manage-ment, and accountability for enterprise-wide informa-tion technology services within the University of Illinois’ multi-campus environment. He has held c-level positions in information technology leadership, including roles as the �rst chief technology of�cer at Illinois Institute of Technology and the �rst chief information of�cer at New Mexico State University. He is responsible for information technology policy, information services, application devel-opment, training, system administration, desktop services, portfolio and process management, and information tech-nology governance. He has also led institutional research, library services, and distance education services. Dr. Hites has developed leadership program curricula and led strategic planning and information technology planning for several universities. He is a past Society for College and University Planning board member and one of Computer-world’s Premier 100 Information Technology Leaders. He holds degrees from the University of Arizona, University of Illinois, and Illinois Institute of Technology.

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56 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

Elizabeth D. HolderAfter an early career in banking at First Atlanta Bank (now Wells Fargo Bank), Ms. Holder has focused her energies on family, community service, and philanthropy. A trustee of the Woodruff Arts Center, she is a member of the advisory council of the St. Simons Land Trust and is president of the Kelin Foundation. She served on the board of Atlanta Ballet for more than 10 years, ful�lling many roles such as board vice-chair and chair, artistic and executive directors search committee co-chair, and Ballet Ball chair. She has also served as a member of numerous nonpro�t boards, including Camp Merrie-Woode Foundation, the Georgia Center for Children, and the North Georgia Chapter of the March of Dimes. She was a member of the Georgia Council for the Arts and vice chair of the advisory board for the City of Atlanta Bureau of Cultural Affairs. Elected to the Agnes Scott College board of trustees in 2008, she became chairperson of the board in 2016. As chair of the board of trustees, Ms. Holder is an ex of�cio member of all board committees and chair of the executive committee. She is also a national co-chair of The Greatness before Us campaign.

Dennis H. HoltschneiderThe Rev. Holtschneider CM is president of DePaul Univer-sity, the nation's largest Catholic university, and chair of Ascension, the nation's largest nonpro�t health system. He holds degrees in mathematics and theology and a doc-torate in higher education administration from the Har-vard University Graduate School of Education, where he currently teaches in the management development pro-gram, new presidents seminar, and experienced presidents seminar. Fr. Holtschneider is a frequent consultant and author on topics of university governance and strategy.

Freeman A. Hrabowski IIIDr. Hrabowski has served as president of the University of Maryland, Baltimore County (UMBC) since 1992 and is a consultant on science and math education to national agencies, universities, and school systems. He was named by President Obama to chair the President’s Advisory Com-mission on Educational Excellence for African Americans. He also chaired the National Academies’ committee that produced the 2011 report, “Expanding Underrepresented Minority Participation: America’s Science and Technolo-gy Talent at the Crossroads.” Named one of the 100 Most In�uential People in the World by TIME (2012) and one of America’s Best Leaders by U.S. News & World Report (2008), he also received TIAA-CREF’s Theodore M. Hesburgh Award for Leadership Excellence (2011), the Carnegie Corporation’s Academic Leadership Award (2011), and the Heinz Award (2012) for contributions to improving the

“Human Condition.” UMBC has been recognized as a model for inclusive excellence by such publications as U.S. News, which has recognized UMBC as a national leader in academic innovation and undergraduate teaching for the past eight years.

William C. HubbardMr. Hubbard has served on the board of trustees of the University of South Carolina since 1986 and served as chairman of the board from 1996-2000. He served as president of the American Bar Association in 2014-2015 and previously served a two-year term as chair of the ABA’s House of Delegates. Mr. Hubbard is a past president of the American Bar Foundation and the American Bar Endowment and is currently a member of the Council of the American Law Institute. In 2002, Mr. Hubbard was presented the Order of the Palmetto, the highest civilian award presented by a South Carolina Governor. In 2007, he received the American Inns of Court Professionalism Award for the United States Court of Appeals, Fourth Cir-cuit. In 2016, the Burton Foundation, in collaboration with the Library of Congress, named Mr. Hubbard the recipient of its inaugural “Leadership in Law” award. Mr. Hubbard earned his JD from the University of South Carolina in 1977, and his BA in history from the university in 1974. In 2009, he received the university’s distinguished Alumni Award. In 2010, the university awarded Mr. Hubbard the Honorary Doctor of Laws.

Jeffrey L. Humber Jr. As manager of PNC’s Mid-Atlantic Public Finance Group, Mr. Humber has overall responsibility for PNC’s banking relationships with state and local governments, not-for-pro�t organizations, and institutions of higher education throughout Virginia, Washington, D.C., and Maryland. He has more than three decades of experience in public ser-vice and tax-exempt �nance/investment banking. In the course of his career, he has led Merrill Lynch’s public �-nance group and served as director of �nance and revenue of the District of Columbia government. Mr. Humber is a graduate of Virginia Union University. He earned an MBA at Harvard University School of Business and a JD from the University of Virginia, School of Law. He serves on the boards of Gallaudet University, the University of Virginia Law School Foundation, and the Bert King Foundation at Harvard Business School.

Jim HundrieserDr. Hundrieser is the associate managing principal of AGB Institutional Strategies. Over his 25-year career in higher education, he has served in a variety of roles from an institutional vice president, to consultant, to faculty member, to residence hall director. The core of his work has been focused on providing ways for students to gain

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access to and succeed in higher education. As a �rst-gen-eration college student, he knows �rst-hand the opportu-nities that are afforded through earning and maximizing a college degree. Prior to joining AGBIS, Dr. Hundrieser led the reengineering efforts of Plymouth State University’s undergraduate admissions department, which resulted in two straight years of record �rst-year enrollment with more college-ready students. As vice president of student development at Lynn University, he led an effort that increased �rst- to second-year retention rates by 8 percent in two years. Dr. Hundrieser holds his BS from Northern Michigan University, his MEd from Plymouth State Univer-sity, and his PhD in leadership and education from Barry University.

Thomas HyattMr. Hyatt is a partner in the Washington of�ce of Dentons US LLP, where he serves as co-chair of the U.S. nonpro�t entities practice. He focuses his legal practice on corpo-rate, nonpro�t regulatory, and tax-exempt organization issues for health care providers, nonpro�t public and pri-vate universities and colleges, and institutionally related foundations. A substantial portion of his practice involves counseling nonpro�t organizations on governance and transactional matters. He frequently works with nonpro�t governing boards and board committees to address such issues as regulatory compliance, �duciary duty, con�icts of interest, bylaws development and revision, senior management compensation and bene�ts, CEO transition, succession planning, fund raising, lobbying and politi-cal campaign activity, board development, membership matters, policy development, corporate restructuring, and mergers and joint ventures. He is a licensed consultant for the Standards for Excellence Institute. He frequently lectures on business and tax planning issues for non-pro�t organizations and has written numerous published articles on tax exempt organization topics. Mr. Hyatt is the co-author of The Law of Tax Exempt Healthcare Organizations, Fourth Edition (2013; Supp. 2016) published by Wiley, and the author of the AGB Effective Committee Series Guide-book, The Compensation Committee (2013). He also serves as a specialist with AGB Consulting.

Susan Whealler JohnstonDr. Johnston is AGB's executive vice president and chief operating of�cer. She joined the staff in July 2000 as direc-tor of programs for independent colleges and universities, and she has held her current position since 2006. She has over 30 years’ experience in higher education, including 18 years as a faculty member and administrator at Rockford University. She also served as associate dean at Regents College in London, England. Since joining AGB, she has directed a number of national projects, including funded studies of shared governance, governing boards’ respon-

sibilities for educational quality, and a multi-year project on college costs. Dr. Johnston is a member of the board of trustees of Rollins College, chairs that board’s education committee, and serves on its executive, compensation, and trusteeship committees. She is also the board chair of the Southern Education Foundation and a member of the board of visitors of Radford University, a public university in Virginia. She is a member of the advisory board of the National Institute for Learning Outcomes Assessment (NILOA) and the National Survey of Student Engagement (NSSE). Dr. Johnston earned her PhD and MA in 18th-cen-tury British literature from Purdue University. Her under-graduate degree in English, summa cum laude, is from Rollins College. She received an honorary doctorate from Rockford University.

John Kandemir Mr. Kandemir leads strategic marketing, product develop-ment, and legislative and community relations efforts for the Aramark Education market. With more than 20 years of marketing and consulting experience in food service and manufacturing, he employs broad expertise in con-sumer insights, brand development, and strategic plan-ning. He previously held senior marketing management positions at Procter & Gamble; International Paper Com-pany’s food service division; Givaudan Flavors & Fragranc-es; and Andersen Consulting, where he developed brands, services, and innovation solutions to better address the needs of company consumers.

Arrun KapoorMr. Kapoor is the managing director for SJF Ventures’ New York City of�ce. He has been involved as a board director or observer to Portfolium, Civitas Learning, Raise, Think through Learning, FieldView Solutions, ServiceChannel, Truist, and Ayla Networks. He leads the NYC EdLinks pro-gram, is a member of the investment board of the Social Venture Fund for The Tamer Center for Social Enterprise at Columbia Business School, and is an Advisory Board Member of NYC ACRE: NYU-Poly Accelerator. Mr. Arrun was most recently with Bain & Company in London and Delhi, where he launched the �rm’s internal green prac-tice initiatives. He worked with Bain’s private equity con-sulting practice and gained experience in a range of indus-tries. Prior to Bain, he was an early employee and manager with Eurasia Group, a successful political risk consulting business in New York and London. He holds a master’s in international political economics from the London School of Economics and completed a BA from New York Univer-sity with an economics and business focus.

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58 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

Rich KarlgaardOne of the most in�uential �gures in the technology, eco-nomic, and business worlds, Mr. Karlgaard helps you see the global marketplace with new eyes. At the vanguard of developments in the global economy, politics, business, and technology, he is the thought leader that Fortune 500 companies, small businesses, and national associations turn to for a reliable roadmap of what’s to come. Drawing from roles as a Silicon Valley-based publisher, journalist, investor, and board director, his business consultant-like approach helps audiences gain a practical understand-ing of the events that are changing their world and the imminent disruption ahead—from tech to Trump—and the impacts on business and industry. Mr. Karlgaard is also a regular panelist on “Forbes on Fox,” the author of two celebrated business books on healthy organizations, and a past recipient of Ernst & Young’s Entrepreneur of the Year. In his biweekly Forbes column, “Innovation Rules,” he provides an honest and incisive assessment on a broad range of emerging issues. He brings the same candor and vision to his bespoke and wildly thought-provoking pre-sentations, as he reveals a prospective and comprehensive analysis of the disruptive forces that are reshaping your industry.

Allan E. KeenMr. Keen is the chairman and CEO of The Keewin Real Property Company, a real estate development, investment, and brokerage company located in Winter Park, Florida. Founded in 1978, Keewin has entitled, developed, and/or marketed just under 17,000 single-family residential lots, making the company the largest residential lot developer in Central Florida. Elected to Rollins College’s board of trustees in 1988, Mr. Keen served as its chairman from 2006-2008 and is a member of the executive committee of the college. In May 2016, Keen was re-elected as chairman of the college’s board of trustees. In 2014-2015, Mr. Keen served as the chairman of the search committee for the 15th president of Rollins College, Grant Cornwell. He also previously chaired the search committee that brought Rita Bornstein to Rollins as its 13th President. Mr. Keen re-ceived a BA in economics from Rollins College and an MBA from the Rollins Crummer Graduate School of Business. In 2010, an honorary Doctor of Humane Letters (DHL) degree was awarded to Mr. Keen.

Raynard S. KingtonDr. Kington was appointed president of Grinnell College in August 2010. Prior to coming to Grinnell, he served in a range of positions at the National Institutes of Health (NIH), including principal deputy director and acting director and associate director for behavioral and social sciences research. Prior to NIH, he was a division director at the Centers for Disease Control and Prevention. He was

elected to the Institute of Medicine (now the National Academy of Medicine) in 2006. Dr. Kington attended the University of Michigan, where he received both his BS with distinction and his MD, then completed his residency in internal medicine at Michael Reese Medical Center in Chicago. He was a Robert Wood Johnson Clinical Scholar at the University of Pennsylvania, where he completed his MBA with distinction and his PhD with a concentration in health policy and economics at the Wharton School. He also completed a fellowship in geriatric medicine. He re-ceived his board certi�cation in internal medicine, public health and preventive medicine, and geriatric medicine. His research has focused on the social determinants of health and more recently on diversity in the scienti�c workforce.

William E. “Brit” KirwanDr. Kirwan is chancellor emeritus of the University System of Maryland (USM). He is a nationally recognized author-ity on critical issues facing higher education. He served as chancellor of USM for 13 years (2002-2015); president of the Ohio State University for four years (1998-2002); and president of the University of Maryland, College Park for 10 years (1988-1998). Prior to his presidency, he was a member of the University of Maryland mathematics facul-ty for 24 years. Currently, Dr. Kirwan chairs the Conference Board of the Mathematical Sciences, an organization com-prising the presidents of the 17 professional organizations for mathematicians. He is executive director of a national education reform effort, Transforming Post-Secondary Education in Mathematics. Dr. Kirwan is past chair of, among other boards, the Knight Commission on Intercol-legiate Athletics, the American Council for Higher Educa-tion, the Association of Public and Land Grant Universities, the American Association of Colleges & Universities, the Business Higher Education Forum, and the National Re-search Council Board on Higher Education and Workforce. He received his bachelor's degree in mathematics from the University of Kentucky and his master’s and doctoral degrees in mathematics from Rutgers, The State Universi-ty of New Jersey.

Benjamin A. Kudo Dr. Kudo is an attorney practicing in the areas of land use, real estate development, natural resources, and adminis-trative law. He presently sits as the vice chair of the board of regents, University of Hawaii System. The system is responsible for the oversight and management of 10 cam-puses across the state. In addition to his law practice, Dr. Kudo was an adjunct professor at The William S. Richard-son School of Law, teaching in the area of real property, land use, and water law from 1990-2000. He was also an instructor with the master of human resources manage-ment program at the Shidler College of Business, teaching

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labor law in 2008, and served as a lecturer in business law at the University of Hawaii-West Oahu from 2009-2012. Dr. Kudo obtained his BS in mechanical engineering from the University of Washington. He did his graduate work at the University of Hawaii, where he obtained an MBA and PhD in international management from the Shidler College of Business. Dr. Kudo also obtained a JD from Georgetown University Law Center.

Richard D. LegonMr. Legon began his tenure as AGB’s fourth president in 2006, following several assignments with the association that preceded his selection as president. During his presi-dency, AGB has enhanced its leadership role in recognition of the heightened focus on board and institutional gov-ernance. He has led the association in some high-pro�le initiatives in recent years, mostly focused on policy issues challenging higher education’s unique form of governance, as well as urging a new level of board and presidential collaboration. Under his leadership, AGB has taken the lead on such issues as intercollegiate athletics, educa-tion quality and outcomes, con�ict of interest, external in�uences impacting higher education independence, risk assessment, state threats to institutional independence, and others. Mr. Legon holds undergraduate and graduate degrees from The George Washington University as well as an honorary doctorate from the University of Charles-ton (West Virginia). He currently serves on the board of trustees of Spelman College.

Thomas C. LonginDr. Longin is the former vice president for programs and research for AGB. Prior to joining AGB, he served as provost of Ithaca College, vice president for academic affairs at Seattle University, and dean of humanities and sciences at Ithaca. Since retiring, he has continued to facilitate board workshops for AGB, has served as executive editor of the Society for College and University Planning (SCUP) journal, Planning for Higher Education, and was president of the SCUP board of directors. He has recently engaged in AGB consultancies on strategic planning, board and commit-tee organization and structure, educational quality and academic affairs, collaborative governance, and presiden-tial performance assessment. Dr. Longin has extensive administrative and leadership experience in higher edu-cation and has been a frequent presenter at conferences and workshops. Dr. Longin holds a PhD in history from the University of Nebraska-Lincoln, an MA from Creighton University, and a BA from Carroll College.

Terrence J. MacTaggartAs the former chancellor of the Minnesota State University System and the University of Maine System, Dr. MacTaggart is an experienced leader and scholar in American higher education. His consulting and research work focuses on higher education policy, statewide gov-ernance, and economic development. He has served as a faculty member and administrator at several public and independent colleges and universities and is a senior fel-low at AGB. Dr. MacTaggart has served as a consultant and facilitator of board retreats for numerous colleges, univer-sities, and systems. As a consultant on executive searches, he has assisted the Kentucky Council on Postsecondary Education in preparing for its presidential search, served as the chief consultant in several presidential searches in Maine, and assisted the Maine board of trustees in its search for a new system executive. His academic creden-tials include a doctorate and master’s degree in English literature from Saint Louis University, an MBA from St. Cloud State University, and an honorary doctor of law de-gree from the American College of Greece. He is a member of Phi Beta Kappa.

Sara Martinez TuckerMs. Tucker was Under Secretary at the U.S. Department of Education, nominated as the nation's top higher education of�cial by President George W. Bush. In this role, she over-saw all policies, programs, and activities related to post-secondary education, vocational and adult education, and federal student aid. Prior to joining the Department, Ms. Tucker worked for nine years as the CEO and president of the Hispanic Scholarship Fund (HSF), where she pursued an aggressive goal to double the rate of Hispanics earning college degrees; raised $280 million for scholarships, grow-ing annual scholarships from $3 million to over $25 mil-lion; and launched community outreach programs to raise college expectations in Latino families and communities. She serves on the boards of directors of American Electric Power, Sprint, and Xerox and is a member of the Univer-sity of Notre Dame’s board of trustees and The University of Texas System’s board of regents. Ms. Tucker earned her bachelor’s degree in journalism and MBA at The University of Texas at Austin. She has received honorary doctorates from the University of Notre Dame, Boston College, and the University of Maryland University College.

David MaxwellDr. Maxwell is president emeritus of Drake University, hav-ing served as president from May 1999 through June 2015. He was director of the National Foreign Language Center in Washington, D.C., from 1993 to 1999, after serving as president of Whitman College from 1989 to 1993. Dr. Max-well was at Tufts University from 1971 to 1989 as a faculty member in Russian language and literature, and as dean

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60 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

of undergraduate studies from 1981-89. Dr. Maxwell was a member of the executive committee of the Business-High-er Education Forum (BHEF) from 2004 until his retirement, and is currently an emeritus member of BHEF. He has served on the boards of directors of the American Council on Education (ACE), the Association of American Colleges & Universities (AAC&U), and the National Association of Independent Colleges & Universities (NAICU). He cur-rently serves on the executive committee of the board of directors of the Council on Higher Education Accreditation (CHEA). Dr. Maxwell was elected to the Grinnell College board of trustees in June 2015.

Angel MendezMr. Mendez is the chief operating of�cer at HERE, the open location platform company that enables people, enterpris-es, and cities to harness the power of location. By making sense of the world through the lens of location, HERE em-powers its customers to achieve better outcomes—from helping a city manage its infrastructure or an enterprise optimize its assets to delivering drivers to their destination safely. As COO, Mr. Mendez is responsible for the strategic and operational execution of the company’s core business, with a particular emphasis on operational excellence, business process innovation, and systems automation. A recognized transformation leader, he brings over 30 years of management expertise with some of the world’s leading companies. Prior to HERE, he served as SVP-Cisco Transformation. Prior to this role, Mr. Mendez led Cisco’s Customer Value Chain Management organization, re-sponsible for corporate quality, new product introduction, strategic sourcing, manufacturing, logistics, and customer service. Prior to Cisco, he served as SVP of global opera-tions for Palm, where he led the company’s operational turnaround. Mr. Mendez began his career at General Electric, graduating from the manufacturing management program and serving 11 years in increasingly responsible assignments.

Martin MichaelsonNationally recognized in the higher education bar, Mr. Michaelson represents national higher education orga-nizations and more than 100 leading U.S. and overseas universities in regulatory, litigation, and transactional matters. A partner at Hogan Lovells, he returned to the �rm in 1989 after six years as an in-house lawyer at Harvard University. A fellow of the National Association of College and University Attorneys, he has written and spoken extensively on governance of university boards, faculty, administrators, and students. He is a consulting editor of Trusteeship, AGB’s �agship magazine, and taught the course “Higher Education and the Law” at Harvard. Mr. Michaelson’s views have been published in the Chronicle of Higher Education, the Journal of College and University Law,

and elsewhere. He is a member of the District of Colum-bia, New York, and Massachusetts bars, and the bars of the U.S. Supreme Court and numerous federal courts. He received his JD from Boston College Law School and his BA from the University of Chicago.

Paul S. MuellerDr. Mueller is a staff consultant in and chair of the Divi-sion of General Internal Medicine at the Mayo Clinic in Rochester, Minnesota, and a professor of medicine and a professor of biomedical ethics in the Mayo Clinic College of Medicine. His clinical practice encompasses outpatient and inpatient diagnostic and consultative internal med-icine. He has been recognized as a “Top Internist” by U.S. News and World Report. Dr. Mueller is an internationally recognized scholar in biomedical ethics. In 2014, he was named Laureate of the Minnesota Chapter of the Ameri-can College of Physicians, which honors those who have demonstrated excellence in medical care, education, or re-search as well as service to their community and the ACP. He was elected to the Augsburg College board of regents in 2005. Dr. Mueller completed his undergraduate stud-ies at Augsburg College in 1984. He received his medical degree and master of public health degree from the Johns Hopkins University and completed his residency training at the Johns Hopkins Hospital in Baltimore.

John O’BrienDr. O’Brien is president and CEO of EDUCAUSE, a nonpro�t association whose mission is to advance higher education through the use of information technology. Throughout his 25-year career in higher education, he has served as a leader in technology, academics, and institutional leader-ship. He was a faculty leader in instructional technology, a statewide IT project leader, and associate vice chancellor/deputy CIO at the system level. He has been a provost and college president in the Minnesota State Colleges and Universities (MnSCU) system, the �fth largest higher education system in the country. Prior to his appointment at EDUCAUSE, he served as senior vice chancellor of aca-demic and student affairs. Dr. O’Brien holds a bachelor’s degree in English and English education from Augustana College, a Master’s degree in Anglo-Irish literature from the University of Dublin (Trinity College), and a doctorate in English from the University of Minnesota.

John G. PalmerMr. Palmer is the senior vice president and chief learning of�cer of AT&T Service, Inc. His team oversees the award-winning AT&T University along with talent acquisi-tion. He previously served as vice president for AT&T Uni-versity operations training. In this role, he partnered with leaders in ful�lling their strategic and tactical goals of increasing productivity and revenue and meeting �nancial

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and service targets by ensuring the delivery of outstanding training. Prior to that, he was vice president, investor rela-tions, where he contributed to all critical investor relations functions in earnings preparation, along with designing and delivering key �nancial messaging. Mr. Palmer holds a bachelor’s degree from Baylor University and an MBA from the University of Dallas. He is an active board member of the Texas Ranger Association Foundation.

Raymund A. ParedesDr. Paredes is commissioner of higher education for the Texas Higher Education Coordinating Board. He spent most of his academic career at UCLA, where for 30 years he taught as an English professor and served for 10 years as vice chancellor for academic development. In addition, he served as special assistant to the president of the Uni-versity of California System in outreach efforts to improve access to higher education for students from educational-ly disadvantaged communities. Prior to joining the Coor-dinating Board, Dr. Paredes was director of creativity and culture at the Rockefeller Foundation. He currently serves on the board of the Association of American Colleges and Universities. Dr. Paredes attended The University of Texas at Austin, receiving a BA in English. He served in the U.S. Army for two years, including a 14-month tour with the First Infantry Division in Vietnam. After separation from military service, he resumed his education, receiving a master’s degree in American studies from the University of Southern California and his PhD in American civiliza-tion from The University of Texas at Austin.

Lynn PasquerellaDr. Pasquerella has been president of the Association of American Colleges and Universities since July 2016. A phi-losopher whose career has combined teaching and schol-arship with local and global engagement, she has contin-uously demonstrated a deep and abiding commitment to ensuring that all students have access to excellence in liberal education, regardless of their socioeconomic background. She joined the faculty of the department of philosophy at the University of Rhode Island in 1985, rising rapidly through the ranks to the positions of vice provost for research, vice provost for academic affairs, and dean of the graduate school. In 2008, she was named provost of the University of Hartford. In 2010, she was appointed the eighteenth president of Mount Holyoke College. Dr. Pasquerella’s presidency of Mount Holyoke was marked by a robust strategic planning process; outreach to local, regional, and international constituencies; and a com-mitment to a vibrant campus community. She serves as senator and vice president of Phi Beta Kappa, as well as host of Northeast Public Radio’s “The Academic Minute.” Dr. Pasquerella is a graduate of Quinebaug Valley Commu-nity College, Mount Holyoke College, and Brown University.

Mary Ellen PetriskoDr. Petrisko became the �fth president of the WASC Senior College and University Commission (WSCUC) on Septem-ber 1, 2013. She has extensive experience in institutional academic leadership, regional accreditation, and state policy. Immediately prior to joining WSCUC, she served as vice president of the Middle States Commission for Higher Education, where she served as the liaison to ap-proximately 80 institutions, including public, private, and for-pro�t colleges and universities. She is a former deputy secretary of higher education for the state of Maryland, vice president for academic affairs and professor at the University of Maryland University College, and academic vice president of the Tai Sophia Institute (now the Mary-land University for Integrative Health). Dr. Petrisko taught for several years in the philosophy department of the University of Nijmegen in the Netherlands, specializing in ethics. She holds a PhD in philosophy from Boston Univer-sity and has translated a number of philosophical works from Dutch, German, and French into English.

Burnele V. PowellMr. Powell is Miles and Ann Loadholt Chair of Law emeri-tus and distinguished professor emeritus of legal studies of the University of South Carolina School of Law, having retired in May 2014. He previously served as dean of the University of South Carolina School of Law and dean of the university of Missouri–Kansas City School of Law. Prior to university administration, he was a member of the faculty of the University of North Carolina School of Law at successive ranks; graduate law teaching fellow of Harvard Law School; and associate regional counsel of the Department of Housing and Urban Development, Boston. Mr. Powell’s teaching and research have focused on legal ethics, government regulation, and constitutional law. He is coauthor with Roy D. Simon and Carol A. Needham of Lawyers and the Legal Profession: Cases and Materials, and has lectured nationally and advised state supreme courts. He is published in major law reviews and journals and has been cited nationally in newspapers and magazines about lawyer ethics and regulation. Mr. Powell currently serves on the board of directors of Common Cause-South Carolina.

Paul C. PribbenowDr. Pribbenow is president of Augsburg College, a private liberal-arts college associated with the Evangelical Luther-an Church in America (ELCA). Before coming to Augsburg, he served as president of Rockford College. He also has served as research fellow for the Center of Inquiry in the Liberal Arts at Wabash College; dean for college advance-ment and secretary of the board of trustees at Wabash College; vice president of the School of the Art Institute of Chicago; and associate dean of the Divinity School of the

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62 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

University of Chicago. Dr. Pribbenow serves on the board of directors of the National Association of Independent Col-leges and Universities, on the National Campus Compact board of directors, and on the Oslo Center US Foundation board of directors. He is the author of numerous articles on philanthropy, ethics, and nonpro�t management. He publishes a bi-monthly email newsletter titled “Notes for the Re�ective Practitioner.” Dr. Pribbenow holds a BA from Luther College, and an MA and PhD in social ethics from the University of Chicago. He received the Distinguished Service Award at Luther College in 2008.

Kevin P. ReillyDr. Reilly is president emeritus and regent professor with the 26-campus University of Wisconsin (UW) System, having served as president from 2004–2013. In collabora-tion with the UW board of regents and the chancellors, he developed the “Growth Agenda for Wisconsin,” a long-term vision and strategic framework for what the university needed to do to help Wisconsin and the nation be more competitive in the global knowledge economy. Under his leadership, enrollment grew to 182,000—an all-time high—and sponsored research continued to expand beyond $1 billion annually. Dr. Reilly served as chancellor of UW-Extension from 2000 to 2004 and as provost and vice chancellor of Extension from 1996 to 2000. He is cur-rently a member of the higher education working group on global issues for the Council on Foreign Relations and the steering committee for the Celtic studies program at UW-Madison. He has also served as the president of the National Association of System Heads. Dr. Reilly earned his BA at the University of Notre Dame and his MA and PhD at the University of Minnesota.

Joyce M. RochéMs. Roché is an author and former president and CEO of Girls Incorporated (a national nonpro�t research, educa-tion, and advocacy organization in New York). Prior to her role at Girls Inc., she was president and chief operating of�cer of Carson, Inc., and held various senior marketing positions at Avon Products, Inc., including vice president of global marketing. Ms. Roché retired from Girls Incorporat-ed in 2010 and published a highly successful book, titled The Empress Has No Clothes…Conquering Self-Doubt to Em-brace Success, a deeply personal memoir about her struggle with what she now recognizes as “the impostor syndrome.” Ms. Roché currently sits on the board of directors of AT&T Inc. (where she is lead director), Macy’s Inc., Tupperware Brands Corporation, Dr. Pepper Snapple Group Inc. She is vice chair of AGB’s board of directors and also chairs the board of AGB Search. She is a graduate

of Dillard University in New Orleans and holds an MBA from Columbia University. She holds honorary doctorate degrees from Dillard University, Bryant University, Old Dominion University, and others.

Fred RogersMr. Rogers is the vice president and treasurer of Carleton College and the senior vice president emeritus of Cornell University, having served as Cornell’s chief �nancial of�cer for 10 years. He served as vice president of business affairs and chief �nancial of�cer of Carnegie Mellon University for nine years before coming to Cornell. He has been a leader and innovator among university business of�cers for 25 years, with direct experience in the full suite of campus administrative and business responsibilities. In 2004, Mr. Rogers returned to his undergraduate alma mater of Carleton College as vice president and treasurer with responsibility for the �nancial and business oper-ations of the college. Working with the president and senior cabinet, he has been engaged again in restructuring operations, recruiting new staff, illuminating the budget process, helping to identify new resources and cost sav-ings, and working with the faculty and trustees to identify and plan for strategic initiatives including new facilities. Mr. Rogers has served on a number of boards including the Cornell Research Foundation, EACUBO, the Council of Government Relations, and on the NACUBO sustainability advisory committee.

Megan Sall Ms. Sall was appointed to the board of trustees at Grand Valley State University in 2015 and currently serves as chair of the board’s academic and student affairs com-mittee. Her involvement with GVSU reaches beyond the board, as she serves as a mentor with the Cook Leadership Academy and a founding member of the alumni board for the School of Public, Nonpro�t, and Health Administra-tion. Outside of her involvement with GVSU, she current-ly serves as an engagement manager at CQL, a custom software development �rm whose mission is to connect people and data for good. In her role, she focuses on �nding business opportunities, growing relationships with customers, and engaging with the west Michigan com-munity. Prior to joining CQL, Ms. Sall spent over a decade working in the public and nonpro�t sector—most recently with The Right Place, Inc, the local economic development organization representing west Michigan. Ms. Sall is a two-time alum of GVSU, having earned a BA in international relations and a master’s in public administration.

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Claudio SanchezA former elementary and middle school teacher, Mr. Sanchez is the education correspondent for NPR. He focuses on the “three P’s” of education reform: politics, policy, and pedagogy. His reports air regularly on NPR’s award-winning newsmagazines “Morning Edition,” “All Things Considered,” and “Weekend Edition.” He joined NPR in 1989 after having served a year as executive producer for the El Paso-based Latin American News Service, a daily national radio news service covering Latin America and the US-Mexico border. From 1984 to 1988, Mr. Sanchez was news and public affairs director at KXCR-FM in El Paso. During that time, he contributed reports and features to NPR's news programs. In 2008, he won �rst prize in the Education Writers Association’s National Awards for Education Reporting for his series, The Student Loan Crisis. He was named a Class of 2007 fellow by the Nieman Foundation for Journalism at Harvard University. In 1985, he received one of broadcasting's top honors, the Alfred I. DuPont-Columbia University Silver Baton for a series he co-produced, Sanctuary: The New Underground Railroad. Mr. Sanchez is a native of Nogales, Mexico, and a graduate of Northern Arizona University, with post-baccalaureate studies at the University of Arizona in Tucson.

Timothy D. SandsDr. Sands is the 16th president of Virginia Polytechnic Institute and State University. A scientist, educator, and in-ventor, he has dedicated much of his career to advancing the impact of research and innovation in public education. As president, he engaged the university community in a visionary plan called “Beyond Boundaries,” seeking to de�ne the university’s role a generation into the future and align the educational experience with the needs and opportunities created by changing world economies and the evolving landscape of higher education. He launched and led InclusiveVT, an initiative to provide leadership, collaboration, guidance, and resources to support and accelerate inclusion and diversity throughout the uni-versity community. Before coming to Virginia Tech, Dr. Sands served as executive vice president for academic affairs and provost of Purdue University. He is a fellow of the Institute of Electrical and Electronics Engineers, the Materials Research Society, and the National Academy of Inventors. Dr. Sands earned a bachelor's degree with high-est honors in engineering physics and a master's degree and doctorate in materials science from the University of California, Berkeley.

Beverly SeayMs. Seay is the executive director of the Nebraska Applied Research Institute, with focused research in cybersecurity, data science and modeling, simulation, and visualization. She is a member of the board of AGB, a member of the

University of Central Florida board of trustees, the chair of UCF’s College of Engineering and Computer Science dean’s advisory board, the chair of Georgia Tech’s College of Com-puting dean’s advisory board, and a member of Georgia Tech’s capital campaign steering committee. She chaired the Florida Simulation Summit (FSS) in 2015 and 2016. Ms. Seay holds an MS in computers, information, and control engineering and a BS in mathematics from the University of Michigan.

Daniel H. SharphornMr. Sharphorn is the general counsel and vice chancellor for the University of Texas System. He manages all of UT System’s legal affairs and the attorneys within the of�ce of general counsel and serves on the chancellor's exec-utive management team. Additionally, he works with all 14 UT institutions to serve their varied legal and business needs. Mr. Sharphorn is responsible for UT System’s relationship with the of�ce of the attorney general and other state and federal agencies on legal issues, as well as all outside counsel for UT System. Upon joining the UT System in 2007, and continuing through April 2013, Mr. Sharphorn served as the associate vice chancellor and deputy general counsel. Before joining the UT System, he served in the vice president and general counsel’s of�ce of the University of Michigan for 25 years, most recently as associate vice president and deputy general counsel. Mr. Sharphorn earned JD, MSW, and MA degrees from the University of Michigan and a BS degree from West Point.

Margaret SpellingsMs. Spellings is president of the 17-campus University of North Carolina. Nationally known as an education thought leader and public policy expert, she previously served as president of the George W. Bush Presidential Center in Dallas, Texas; U.S. Secretary of Education; and White House Domestic Policy Advisor for President George W. Bush. She also has served as president and CEO of Margaret Spellings & Company, president of the U.S. Chamber of Commerce Foundation, and as senior advisor to then-Governor George W. Bush of Texas. She is a gradu-ate of the University of Houston.

Henry N. TisdaleDr. Tisdale was named Cla�in University’s eighth president in 1994. Recognized as an exceptional leader, he has led the university to national prominence, continuing toward achieving the goal that Cla�in will become a leading institution in the 21st century, graduating transformative and visionary leaders with global perspectives. During his tenure, he has signi�cantly increased enrollment, expanded undergraduate and graduate degree offerings, launched and achieved unprecedented fundraising goals, strengthened the university’s technology infrastructure,

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64 Program and Resource Guide • 2017 National Conference on Trusteeship • #AGB2017

implemented a plan that featured massive new con-struction and renovation, strengthened alumni relations, and embraced sustainability. Most recently, he moved the university into the online environment with online undergraduate and graduate degree programs. Prominent in a litany of Dr. Tisdale’s successes is the university’s successful capital campaign that ended in 2016 and raised $105 million. His remarkable presidency has been under-girded by an uncompromising quest to achieve excellence in all aspects of the university. The university’s Molecular Research Center has been designated a core research fa-cility by the South Carolina Research Authority. The most recent construction featured a $12.5 million residential facility for men and women with amenities for health and wellness. Alumni support has soared to an all-time high annual giving rate of 52.2 percent.

Myron E. “Mike” Ullman IIIMr. Ullman has successfully led �ve major global enter-prises. Based in Hong Kong, the United States, and France, he has transformed and managed businesses engaged in retailing, luxury goods manufacturing, property manage-ment and development, hotel management, computer services, and public transport. In August 2016, Mr. Ullman retired as chairman of JCPenney Company after leading a comprehensive turnaround of the company and recruiting his successor. He was �rst elected chairman and CEO in late 2004 and led the company to the highest sales and pro�t in its 110-year history. Mr. Ullman is lead director of Starbucks Corporation, on the board of Taubman Centers, and vice chairman of Gordon College. He recently com-pleted a six-year term as director and chairman of the board of the Federal Reserve Board of Dallas and has been the chairman of Mercy Ships International since 2002, having been elected vice chairman in 1994. In 1981, Mr. Ullman was appointed a White House Fellow by President Ronald Reagan. He has also received the Woodrow Wilson Award for Corporate Citizenship, the Yale School of Man-agement’s “Legend of Leadership Award,” and the "John W. Gardner Legend of Leadership" award.

Dr. C. Reynold Verret Dr. Verret is the sixth president and second lay leader of Xavier University of Louisiana. Of the 107 historically black colleges and universities (HBCUs) and 262 Catholic colleges and universities in the United States, Xavier is the only Catholic HBCU in the nation. Prior to acceding to the presidency of Xavier, Dr. Verret served as provost at Sa-vannah State University and at Wilkes University, leading curricular revision, interdisciplinary efforts between the humanities and sciences, and internationalization collab-orations at the K-12 and higher education levels. He

has served also as dean of arts and sciences at University of the Sciences in Philadelphia. Dr. Verret also served at Tulane University on faculty and at Clark Atlanta Univer-sity, where he led the department of chemistry for many years. He has served on many professional organizations and advisory bodies, including those of the National Insti-tutes of Health, the board of the Pennsylvania Humanities Council, and the Georgia Coastal Indicators Coalition. He has received awards and fellowships for teaching and scholarship. Dr. Verret received his undergraduate degree cum laude in biochemistry from Columbia University and the PhD in biochemistry from the Massachusetts Institute of Technology.

Christopher ViersDr. Viers serves as associate vice president for internation-al services in the of�ce of the vice president for interna-tional affairs at Indiana University, where he provides executive leadership of a dynamic organization responsi-ble for meeting the comprehensive needs of approximate-ly 9,000 international students and 1,500 visiting scholars on the university’s eight campuses. In this capacity, he oversees university-wide regulatory policy, practice, and service issues affecting international students, visiting scholars, and employees; international student recruit-ment and admissions; international student and scholar visa and immigration advising; international student life; the use, security, and retention of sensitive and critical in-ternational data; and the ongoing planning, development, testing, and implementation of the SUNAPSIS software solution. Dr. Viers completed a BA in sociology with a concentration in family studies at Wheaton College; an MA in higher education and student affairs at The Ohio State University; and a PhD in higher, adult, and lifelong education with a concentration in international higher education administration at Michigan State University.

Paul J. WardMr. Ward is vice president for legal affairs, general coun-sel, and secretary to the board of trustees at Southern Methodist University, a position he has held since 2009. Before coming to SMU, he served as vice president for university administration and general counsel at Arizona State University from 2004 to 2008. He served as general counsel to Arizona State University from 1991 to 2008. Prior to his association with ASU, he served the University of South Carolina System as general counsel from 1979 to 1991. Previously, he was engaged in private practice in the Washington, D.C., of�ce of Casey, Lane & Mittendorf. Mr. Ward served as president (1996-97) and as a member of the board of directors (1988-92 and 1993-98) of the Na-tional Association of College and University Attorneys. He served as a member of the NCAA general counsel advisory board from 2000-2010. In addition, he has served in the

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board from 2000-2010. In addition, he has served in the American Bar Association House of Delegates. He has been admitted to practice law in Texas, Arizona, South Carolina, Indiana, the District of Columbia, and the United States Supreme Court.

Susan L. WheelerMs. Wheeler is university counsel and special assistant attorney general for James Madison University in Virginia. She previously served as policy and legal affairs advisor at James Madison University; associate general counsel, uni-versity counsel, and interim general counsel at the Univer-sity of Houston System; a brie�ng attorney and research attorney for the First Court of Appeals in Houston, Texas; and an assistant attorney general for the State of Texas. Ms. Wheeler has presented at over thirty higher education law conferences, including those sponsored by the Nation-al Association of College and University Attorneys (NAC-UA), the Stetson University College of Law, the University of Vermont, the University of Houston’s Institute of Higher Education Law and Governance, the University of North Texas, the Texas Association of State University Attorneys (TASUA), and the Virginia Attorney General’s Of�ce Edu-cation Section (VACUA). She has also made presentations on legal topics to numerous national, regional, and state higher education professional groups, and has presented legal webinars for higher education training providers. She is a graduate of the University of Texas Law School and is licensed in Texas and Virginia.

Nancy L. ZimpherIn 2009, Dr. Zimpher became the 12th chancellor of The State University of New York, the nation’s largest compre-hensive system of higher education. At SUNY, she imple-mented sweeping reforms that ensure the university can provide broad access to higher education while maxi-mizing its impact as an engine of economic revitalization across the state. Dr. Zimpher is active in numerous na-tional education organizations, and is a renowned leader in the areas of teacher preparation, urban education, and university-community engagement. In addition to her role at SUNY, she has also served as chair of the board of governors of the New York Academy of Sciences, the Na-tional Association of System Heads, the Coalition of Urban Serving Universities, and CEOs for Cities. As co-founder of StriveTogether, Dr. Zimpher has been instrumental in cre-ating a national network of innovative partnerships that address challenges across the education pipeline. Prior to coming to SUNY, she served as president of the University of Cincinnati, chancellor of the University of Wiscon-sin-Milwaukee, and executive dean of the Professional Colleges and dean of the College of Education at The Ohio State University.

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Thank You for Being an AGB Member.

Membership in AGB means your board is among the leading colleges, universities, and institutionally related foundations committed to excellence in higher education governance. For nearly a century, AGB has served the higher education community and a large number of our members have been with us throughout those years.

Look for our members with gold badges celebrating 50 or more years of AGB membership. You help sustain our association and we want to say thank you.

Come to the Member Services booth in the Chantilly Foyer to tell us what you value most about AGB membership. We will give you a token of our appreciation.

agb.org/membership

Explore the benefits of AGB membership

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SAVE THE DATES FOR UPCOMING AGB PROGRAMS

INSTITUTE FOR BOARD CHAIRS + PRESIDENTS OF INDEPENDENT COLLEGES AND UNIVERSITIES

WINTER PROGRAMS*

January 9-11, 2018 Naples, Florida La Playa Beach and Golf Resort

January 11-13, 2018Phoenix, ArizonaRoyal Palms Resort and Spa

* New for 2018: Select between two winter program dates

SUMMER PROGRAMS

June 20-22, 2017 Aspen, Colorado Aspen Meadows Resort

June 18-20, 2018 Aspen, Colorado The St. Regis Aspen Resort

2018 NATIONAL CONFERENCE ON TRUSTEESHIPAPRIL 22-24, 2018 | SAN FRANCISCO | MARRIOTT MARQUIS

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