national component, psac renewal process, phase ii summary presented to ne, january 2011 national...
TRANSCRIPT
National Component, PSAC
Renewal Process, Phase II Summary presented to NE,
January 2011
National Component Joint Committee members:Eddie KennedyJim McDonaldSusan Phillips
Franco PiccianoChristine SandersMary Anne Walker
JC’s Mandate
The National Executive extends the mandate of the Joint Committee to the end of January 2011 in order to:
Complete the Blended Operational Model.
Produce all subsequent implementation plans that further address gaps identified in the Convergence report.
Carry on additional work and training dealing with conflict management, conflict resolution and systemic issues that lead to conflict.
Develop evaluation plan for work accomplished by the Joint Committee.
Undertake other activities as directed by the National Executive.
As adopted by NE on January 22, 2010
Project Management
1. Human resources: 2 Elected officials: Eddie Kennedy & Mary Anne Walker
2 Management representatives: Susan Phillips & Franco Picciano
2 Staff representatives: Jim McDonald & Christine Sanders
1 Consultant: Chantal Cholette, Convergence
2. JC Meetings :Phase I - March 2009 to January 2010: 19 meetings
Phase II - February 2010 to January 2011: 12 meetings
3. Consultations : Total 17 consultations and 3 presentations
JC Consultations
Topic Staff AEU NE All Presiden
tsBuy-in process
Mission
Vision
Values
Operating model
ICMS policy
Harassment policy
Conflict resolution training 2
Total 8 2 6 1
Looking back on Phase I
1. Process
2. Conflict
3. Foundations
4. Communications
Phase I Anticipated Outcomes
One result was identified for each area of focus:
1. Process: The Joint Committee has established an action framework for organizational change.
2. Conflict: The National Executive, staff and management have the mechanisms and tools to restore healthy work relations.
Phase I Anticipated Outcomes (continued)
3. Foundations: The National Executive, staff and management share a common understanding of the goal of the organizational changes, mission, organizational values and service delivery model.
4. Communications: National Component constituencies are informed of the organizational changes and are equipped to engage in the changes.
What actually happened
Phase I 1. Process
JC developed & implemented:
a) Phase I plan
b) Buy-in process
c) JC Terms of Reference
Accomplishments
(Deliverables)
Phase I
2. Conflict
a) Provided introductory conflict resolution training to staff, management, elected officials including Human Rights representatives
b) Provided coaching services to management and intervention services to staff
c) Developed a draft ICMS Policy
d) Developed a draft Harassment Policy
Accomplishments
Phase I
3. Foundations
a) Clarified NC’s mission
b) Developed NC’s organizational values
c) Determined NC’s vision
d) Developed NC’s operating model, formerly called the service delivery model
Accomplishments
Phase I
4. Communications
JC developed a communications strategy around NC Renewal Process that included:
a) Monthly E-Zine
b) Monthly staff meetings
c) Monthly “Wear a Union Slogan Day”
d) “Make it Better Box” (physical & electronic)
Accomplishments
Phase I
4. Communications
e) OD Relay Team
f) Consultations with staff and elected officials: NC’s mission, vision & values
g) Consultations with staff, elected officials and locals: NC’s operating model
h) Tangible communication tools
Accomplishments
Lessons Learned
1. Healthy organization = 360 degree global perspective
2. Modeling behavioural change is a challenge
3. Change is learning to be/act differently and requires to step out of one’s comfort zone
Lessons Learned
4. Great value in on-going self diagnosis
5. Importance of:
a) Thoroughly scoping a project
b) Balancing time constraints & meeting deadlines
(continued)
Questions & Comments
Phase II Outcomes
Phase II1. Process
2. Framewor
ks
3. Human Resource
s & Teambuil
ding
4. Capacity Building
5. Communica
tionsAreas of focus
Phase II1. Process:
The Joint Committee has the tools to supervise and evaluate the National Component’s organizational capacity building framework
2. Frameworks:
The National Component has the required policies, mechanisms and tools to carry out its mandate
Anticipated outcomes
Phase II3. Human
Resources & Teambuilding:
The National Component has enhanced human resources management and support mechanisms
4. Capacity Building:
The National Component has strengthened human resources capacities
Anticipated outcomes
Phase II 5. Communications:
National Component stakeholders communicate more effectively internally and externally
Anticipated outcomes
Where things stand
1. Process
JC has developed:
1. Phase II overall plan
2. Draft Evaluation framework
3. Developed NC Ground Rules for Respectful Meetings
2. Frameworks
JC has identified 7 key policies to develop:TYPE OF
INITIATIVETOPICS
DEVELOP POLICIES ON:
Accountability & Performance AppraisalCommunications
Healthy Workplace
Mentoring
Representation
Roles and Responsibilities
Succession Planning
Other Areas of Focus
JC has identified 5 key activities to organize:TYPE OF
INITIATIVETOPICS Areas of focus
SPECIFIC ACTIVITIES
Training: How to Deal With and Resolve Conflict
Human Resources & Teambuilding
Information - Intake, Access and Availability Procedures
Human Resources & TeambuildingCommunications
Analysis Current & Future Training Needs
Capacity Building
Environmental Scan All areas
Create Subject Specific Forums
Communications
Process: Developing Policies and Specific
Activities1. Leads identified
2. Lead’s responsibilities:
a) Work done in consultation;
b) Deliverables respond to needs;
c) End product delivered on time.
3. JC link assigned to each project
Identified Leads
7 Key policiesTYPE OF
INITIATIVE
TOPICS LEADS DELIVERABLES
STATUS
DEVELOP
POLICIES ON:
Accountability & Performance Appraisal
Doug Marshall Timeline Outstanding
Communications Benoit René Timeline Received
Healthy Workplace Frank GrimesFranco Picciano
Timeline Outstanding
Mentoring Jean-Pierre Naud
Timeline Outstanding
Representation Franco Picciano Timeline Received
Roles and Responsibilities Eddie Kennedy Steps & Process
Received
Succession Planning Daniel Kinsella Timeline Outstanding
Identified Leads (continued)
5 Key activitiesTYPE OF INITIATI
VE
TOPICS LEADS DELIVERABLES STATUS
ORGANIZE
SPECIFIC ACTIVITI
ES:
Training: How to Deal With and Resolve Conflict
Joint Committee
Timeline:Staff: January 2011Elected officials: fall
2011
Received
Information - Intake, Access and Availability Procedures
Susan Phillips
Timeline Received
Analysis Current & Future Training Needs
Franco Picciano
Timeline Received
Environmental Scan Chantal Cholette
1st Draft Completed December 2010
Received
Create Subject Specific Forums
Jim McDonald
Timeline Received
How will plans unfold
Example: Communications Policy Plan
1. Abstract
2. Key considerations:
a) Input from members
b) Support & input Communications Committee
c) Policy will reflect & refer to National Component Web Strategy and National Component Social Media Strategy
Communications Policy Plan
Activity Details Date
Conduct research and interviews
With the following people: NC Staff National Executive members
Spring 2011
Solicit input from members Via the following channels: Web site Facebook Twitter
Summer 2011 (given that social media platforms are to launch in April 2011)
Develop an overarching policy that addresses key issues
Focusing on the following issues: Timeliness Accessibility Official languages Plain language Formats Communications channels Etc.
September 2011
Incorporating Graphics Standards
As per the project undertaken by MediaStyle
September 2011
Obtaining input and feedback from Communications Committee
October 2011
Preparation of final Policy January 2012
Preparation for implementation
Finalizing Policy for distribution to staff and publishing on website
Awareness-raising Communications Policy entered into
effect
February 2012
Questions & Comments
Environmental Scan
The concepts
SWOT Analysis
SStrengths
WWeaknesses
Internal Environment
OOpportunities
TThreats
External Environment
NC’s Environmental Scan
NE Consultation
NC’s SWOT Analysis
Brainstorming Session
NC’s Environmental
Scan
1. Incorporate the information gathered today in a dynamic SWOT document
2. Consult staff: January 2011 all staff meeting
3. Incorporate staff consultation results in SWOT document
4. Final SWOT Analysis distributed to elected officials & staff: February 2011
Next steps
Questions & Comments
Keep in touch:[email protected]
Eddie Kennedy
Jim McDonald
Susan Phillips
Franco Picciano
Christine Sanders
Mary Anne Walker
JC Recommendation to NE
That the National Executive extend the mandate of the Joint Committee to the end of January 2012 in order to:
Recommend to the National President the appropriate standing committees and / or individuals to produce and implement each renewal process plan to operationalize the National Component’s Operating Model.
Carry on additional work and training in the areas of dealing with and resolving conflict.
Coordinate global NC Renewal Process.
Implement the evaluation plan for work accomplished by the Joint Committee.
Undertake other activities as directed by the National Executive.