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National Bereavement Day 2018 - Report Canadian Hospice Palliative Care Association (CHPCA) 60 Cambridge St. North Annex D Saint Vincent Hospital Ottawa, ON K1R 7A5 www.chpca.net November 2018

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Page 1: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

National Bereavement Day 2018 - Report

Canadian Hospice Palliative Care Association (CHPCA)

60 Cambridge St. North

Annex D – Saint Vincent Hospital

Ottawa, ON

K1R 7A5

www.chpca.net

November 2018

Page 2: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Table of Contents Introduction ................................................................................................................................................... 3

Organizational Summary .............................................................................................................................. 3

Collaboration and representation: ............................................................................................................. 3

CHPCA Staff ........................................................................................................................................ 3

2018 Bereavement Day Sponsors ......................................................................................................... 3

Project Overview .......................................................................................................................................... 3

Event Summary ......................................................................................................................................... 4

Poster..................................................................................................................................................... 4

Social Media ......................................................................................................................................... 4

Theme: Public Awareness ......................................................................................................................... 4

Pre-Event Facebook Post ...................................................................................................................... 4

Day of Event Facebook Post ................................................................................................................. 5

Theme: Education ..................................................................................................................................... 5

Marketplace Item: ................................................................................................................................. 5

Article: .................................................................................................................................................. 5

eHospice Publication: ........................................................................................................................... 5

Published Article: .................................................................................................................................. 5

Facebook Insights: ................................................................................................................................ 6

Twitter Analytics: ................................................................................................................................. 7

Media Coverage across Canada ................................................................................................................ 7

National Bereavement Day Feedback and Recommendations ................................................................. 7

Feedback: .............................................................................................................................................. 7

New engagements: ................................................................................................................................ 7

2018 Suppliers ...................................................................................................................................... 8

Thank you ..................................................................................................................................................... 8

List of Appendices ........................................................................................................................................ 8

Appendix 1: ............................................................................................................................................. 10

Appendix 2: ............................................................................................................................................. 12

Appendix 3: ............................................................................................................................................. 13

Appendix 4: ............................................................................................................................................. 14

Appendix 5: ............................................................................................................................................. 15

Page 3: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Introduction The purpose of this report is to provide comprehensive details for the 2018 National Bereavement Day.

This report includes a detailed account of the activities that took place throughout the month of

November, in preparation for and during National Bereavement Day.

Organizational Summary The Canadian Hospice Palliative Care Association (CHPCA) is the national voice for hospice palliative

care in Canada. It is a bilingual, national, charitable non-profit association whose mission is the pursuit of

excellence in care for persons approaching death so that the burdens of suffering, loneliness, and grief are

lessened. CHPCA strives to achieve its mission through:

Collaboration and representation:

Increased awareness, knowledge and skills related to hospice palliative care of the public, health

care providers, and volunteers;

Development of a national norms of practice for hospice palliative care in Canada;

Support of research on hospice palliative care; and

Advocacy for improved hospice palliative care policy, resource allocation and support for

caregivers.

CHPCA Staff

The 2018 Bereavement day campaign was managed by the CHPCA communications team. Their role for

National Bereavement Day is as follows:

Develop national poster with logo

Issue a National press release

Post relevant content on CHPCA website

Actively engage with relevant stakeholders through social media to support Bereavement Day

Develop digital resources for social media that support grief and bereavement (Twitter and

Facebook)

Publish articles on eHospice site

2018 Bereavement Day Sponsors

CBI Health Group

GSK

Innovative Medicines Canada

Purdue

Project Overview The third Tuesday of November is marked as National Bereavement Day in Canada. Spearheaded by

CHPCA in 2017, National Bereavement day puts forth an effort to normalize grief as part of the human

experience. National Bereavement Day is a campaign that focuses on raising public awareness regarding

the importance of bereavement and grief services. Throughout the month of November; CHPCA

promoted the National Bereavement Day campaign with relevant resources on CHPCA’s marketplace,

eHospice, a press release and using social media (Facebook and Twitter). The strategies of National

Bereavement day are two-fold. First, National Bereavement Day promotes the importance of hospice

Page 4: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

palliative and end-of-life care principles and practices into all community and health settings and public

awareness. Second, National Bereavement Day serves as an outlet to support education of care providers

across all settings. Guided by ‘public awareness’ and ‘education’, CHPCA’s Communication Team

developed a well-received campaign.

Event Summary This year’s theme is “Grief and Bereavement is a part of life” was developed with assistance of a national

advisory group and focuses on the importance of quality bereavement and grief awareness and education

Guided by the understanding that as a society we are so focused on prolonging life and curing illness that

very little thought is given to what happens at the end of our journeys – including to those who are left

behind. Grieving a loved one occurs at home, in the workplace and in the community. CHPCA aims to

bring this discussion to the forefront of Canadians’ minds, and allow time to grieve, to remember, and to

heal.

Poster

This year’s poster was designed by Ben Purkiss of MPH Agency. This year’s poster features a woman

experiencing grief in the workplace paired with the slogan “Grief and Bereavement is a part of life”. The

combination of the photo (a young woman working in an office setting, she looks downcast and unable to

focus) and a call to action “Ask someone about their grief today”. This poster reminds audiences about

the commonplace and normalcy of grief, as well as our ability to make a meaningful impact in fellow

grieving Canadians through conversation. In addition to the poster design, the posters also feature

information about the campaign including a hashtag, sponsors, link to CHPCA website and urges viewers

to ‘share your story’. As opposed to being solely informational, this poster challenges conceptions about

grief and urges the audience to take action to share and recognize grief in others. The photo poster speaks

to the day-to-day life of a grieving person, specifically how the grief process is a part of everyday life.

Social Media

CHPCA’s communication team developed a variety of social media posts that supported the principles of

‘public awareness and ‘education’, as described above. Please note, to view all Facebook posts,

engagements and shares please visit the CHPCA Facebook page at

https://www.facebook.com/CanadianHospicePalliativeCare/.

To read posts on Twitter search the hashtag #GriefDay18 or #JourDeuil18. CHPCA noted significant

increases in page likes, views, previews and followers (as described below from Facebook Analytics).

The following section outlines the communication plan and provides several sample Facebook Posts1 that

were mirrored on Twitter.

Theme: Public Awareness

Pre-Event Facebook Post

Type: Awareness

Source: CHPCA Facebook Page

Awareness post content:

Tuesday, November 20 will mark the 2nd national bereavement day.

In preparation for this day, visit our Bereavement Day website page where you'll

find a variety of helpful resources, FAQs, and learn what you can do to get

involved.#GriefDay18 #JourDeuil18

1 See Appendix 1 to see more social media posts

Page 5: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

As a society, we are so focused on prolonging life and curing illness that very little

thought is given to what happens at the end of our journeys – including to those who

are left behind. CHPCA would like to help bring this discussion to the forefront of

Canadians’ minds, and allow time to grieve, to remember, and to heal.

#Griefday18 #JournéeDeuil18

Day of Event Facebook Post

Type: Awareness

Source: CHPCA Facebook Page

Awareness post content:

For those dealing with grief, bereavement, anticipatory grief, ambiguous grief, and

chronic sorrow - today we stand together with you. CHPCA wants to bring the

discussion about grief and bereavement to the forefront of Canadians’ minds, and

allow time to grieve, to remember, and to heal.

Together we can normalize the idea that grief and bereavement is a part of life

#Griefday18 #JournéeDeuil18

Theme: Education

Marketplace Item: Everyday Grace – Carla Monte Carlsen

Source: CHPCA Marketplace book

Type: Self Care, Educational

Link: https://market-marche.chpca.net/Everyday-Grace

Article: “What can you do for someone who is grieving?”

Type: Educational

Source: CHPCA Website – FAQ / Bereavement Day 2018

eHospice Publication: “Information about Advanced Cancer, Grief and Bereavement”

Source: Canadian Cancer Society (web)

Type: Educational

English - http://www.cancer.ca/en/cancer-information/cancer-journey/advanced-cancer/grief-

bereavement/?region=on

French - http://www.cancer.ca/fr-ca/cancer-information/cancer-journey/advanced-cancer/grief-

bereavement/?region=on

Published Article: “Healing the pain of grief and bereavement”

Type: Educational

Source: CHPCA Resource

Link: http://www.chpca.net/news-and-events/healing-the-pain-of-grief-and-bereavement.aspx

Page 6: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Facebook Insights: Bereavement Day

The following graph report was downloaded from Facebook Insights and covers the dates of November

15th – November 21

st 2018.

Page 7: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Twitter Analytics: Bereavement Day

The following graph report was downloaded from Twitter Analytics and

covers the dates of November 15th – November 21

st 2018.

Media Coverage across Canada CHPCA released an official press release

2 that was hosted on Canadian

news wire. Several news outlets picked up the press release. As well,

several independent organizations posted on behalf of Bereavement Day.

Some of these organizations being:

Camp Kerry Society

AHPCA

Victoria Hospice

National Bereavement Day Feedback and Recommendations

Feedback:

There was no formal survey conducted as of the writing of this report.

New engagements:

This year, The Honourable Ginette Petitpas Taylor, P.C., M.P. Minister of Health released a statement

from Health Canada acknowledging National Bereavement Day. CHPCA posted the statement from

Health Canada on Facebook, Twitter, eHospice and website. This post was shared multiple times on

Facebook and was well received.

Statement from Health Canada:

Today is National Bereavement Day, a time for all of us to reflect on the loss of friends and family who

have touched our lives. Often, we are so focused on prolonging life and curing illness that very little

attention is given to what happens at the end of our lives, and to those who are left behind.

2 See Appendix

Page 8: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

The theme of this year's campaign, "Grief and bereavement is part of life," reminds us that we should all

take the time to grieve, to remember and to heal. I encourage Canadians to share their personal story if

they wish, using the hashtag #GriefDay18.

I would like to thank the Canadian Hospice Palliative Care Association for its tireless efforts to raise

awareness of grief and to help Canadians through all stages of grief. Canadians can learn more about

National Bereavement Day and access helpful resources here.

I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a

loved one. Please remember that you are not alone.

The Honourable Ginette Petitpas Taylor, P.C., M.P.

Minister of Health

2018 Suppliers

1. Graphic Designer

Benjamin Purkiss, MPH Agency, [email protected]

Feedback: Ben was also the designer for last year’s posters. He once again provided a fast turnaround and

affordable pricing. He is easy and pleasant to work with. His products are high-quality and accurately

represent CHPCA’s vision. He responds very well to direction and feedback. Ben brings a wealth of

knowledge, expertise and material (stock photos to choose from based on need). Ben provided web and

print-ready files that was able to be printed professionally or in-house.

Thank you Thank you to all of those who participated in making the second National Bereavement Day a success.

Special thanks to CBI Health Group, GSK, Innovative Medicines Canada and Purdue. CHPCA looks

forward to your continued support in 2019. The 2019 National Bereavement Day will take place on

Tuesday November19th. The theme for 2019 has not yet been determined.

List of Appendices Appendix 1: National Bereavement Day 2018 Poster – English / French

Appendix 2: Sample Social Media Posts

Appendix 3: CHPCA Press Release – English/ French

Appendix 4: Statement from Health Canada

Appendix 5: National Bereavement Day Pickup by CNW Media Partner Websites - Top Outlets

Page 9: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you
Page 10: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Appendix 1:

Page 11: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you
Page 12: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Appendix 2:

Page 13: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Appendix 3:

Page 14: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Appendix 4:

Statement from Health Canada:

Today is National Bereavement Day, a time for all of us to reflect on the loss of friends and family who

have touched our lives. Often, we are so focused on prolonging life and curing illness that very little

attention is given to what happens at the end of our lives, and to those who are left behind.

The theme of this year's campaign, "Grief and bereavement is part of life," reminds us that we should all

take the time to grieve, to remember and to heal. I encourage Canadians to share their personal story if

they wish, using the hashtag #GriefDay18.

I would like to thank the Canadian Hospice Palliative Care Association for its tireless efforts to raise

awareness of grief and to help Canadians through all stages of grief. Canadians can learn more about

National Bereavement Day and access helpful resources here.

I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of

a loved one. Please remember that you are not alone.

The Honourable Ginette Petitpas Taylor, P.C., M.P.

Minister of Health

Page 15: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

Appendix 5: National Bereavement Day Pickup by CNW Media Partner Websites - Top Outlet

Outlet Name Location Source Type Industry Potential

Audience

Morningstar Canada

Financial Data,

Research &

Analytics

Financial 157,000

visitors/day

CNW Group Canada CNW group

Media &

Information

18,000

visitors/day

Canadian

Business Journal

Canada Trade

Publications

Media &

Information

3,000

visitors/day

Nuda Media Canada

News &

Information

Service

Media &

Information

Penticton

Business

Canada

Online News

Sites & Other

Influencers

Business

Services

Upper Canada

Business News

Canada

Online News

Sites & Other

Influencers

Business

Services

Le Carrefour de

Québec

Canada Newspaper Media &

Information

The Glengarry

News

Canada Newspaper Media &

Information

L’annonceur.ca Canada

Online News

Sites & Other

Influencers

Media &

Information

Page 16: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

New Tecumseth

Free Press Online

Canada Newspaper Media &

Information

Masthead Canada

Trade

Publications

Media &

Information

Nudabite Canada

News &

Information

Service

Retail &

Consumer

Canadian Insider Canada

Financial News

Service Financial

Corporate

Knights

Canada Magazine

Policy &

Public

Interest

Insider Tracking Canada

Financial News

Service Financial

Business Insider:

Markets Insider

United

States

Online News

Sites & Other

Influencers

Financial 1,459,000

visitors/day

finanzen.net Germany

Financial News

Service Financial

179,000

visitors/day

Benzinga

United

States

Online News

Sites & Other

Influencers

Financial 23,000

visitors/day

Finanzen.at Germany

Online News

Sites & Other

Influencers

Financial 5,000

visitors/day

Page 17: National Bereavement Day 2018 Report...I would also like to take this opportunity to extend my condolences to anyone who is grieving the loss of a loved one. Please remember that you

One News Page

Global Edition

Global

News &

Information

Service

Media &

Information

4,000

visitors/day

AlipesNews Global

News &

Information

Service

Media &

Information