national bank of pakistan

40

Upload: shani27

Post on 18-Nov-2014

55 views

Category:

Documents


7 download

TRANSCRIPT

Page 1: National Bank of Pakistan
Page 2: National Bank of Pakistan

Situation analysis and Market Evaluation

M.Umair Siddique

Page 3: National Bank of Pakistan

Situation Analysis

Page 4: National Bank of Pakistan

Introduction to NBP

Page 5: National Bank of Pakistan

Marketing Environment

1) Change in Macro Environment

a) Fraud in Multan Branch

Situation Analysis

Page 6: National Bank of Pakistan

Opportunities of NBP

Threats of NBP

Situation Analysis

Page 7: National Bank of Pakistan

Core Benefit

Actual Benefit

Augmented

Consumer Good

Specialty Good

Product Evaluation

Page 8: National Bank of Pakistan

Life Cycle

Product Evaluation

Page 9: National Bank of Pakistan

Younis KanjuProduct Evaluation

Page 10: National Bank of Pakistan

Comments on Perception of Brand

Comment of Packaging and labeling

Product Evaluation

Page 11: National Bank of Pakistan

Compare to Competitor

Product Evaluation

Online service provider competitors Manual work in National Bank

Page 12: National Bank of Pakistan

Widespread Distribution

How retailer feel about it?

Product Evaluation

Page 13: National Bank of Pakistan

Services Provided with Product• Account Balance Enquiry

• Mini Statement (Only at NBP ATM)• PIN Change facility (Only at NBP ATM)

•Problems with Consumer

•Past performance

•Unique Features

Product Evaluation

Page 14: National Bank of Pakistan

Over all strengths and weakness

• Quick service

• Time Saving• Status wise

• Chances of Hacking

• Errors in System• Less protective fire walls

Product Evaluation

Page 15: National Bank of Pakistan

Azhar NiazConsumer Evaluation

Page 16: National Bank of Pakistan

Customer Profile

Present Customer

Consumer Evaluation

Page 17: National Bank of Pakistan

Attitudes towards product

Brand reputation

Customer loyalty

Brand switching

Consumer Evaluation

Page 18: National Bank of Pakistan

Prospectus of BrandThe Domestic Branch Network of NBP is inBlochistanSindhPunjabN.W.F.PF.A.T.ANorthern AreasAzad KashmirFederal Capital

Consumer Evaluation

Page 19: National Bank of Pakistan

In short Customer Details:Currently we have following customers: 1) Employees 2) Pensioners 3) Agricultures 4) Gold loan clients 5) Commercial loan clients 6) Corporate loan clients 7) Consumer loan clients 8) Students

Consumer Evaluation

Page 20: National Bank of Pakistan

Abbas RasheedCompetitors Analysis

Page 21: National Bank of Pakistan

Direct Competitors

Bank of Punjab

Habib Bank

Bank Alflah

UBL

MCB

Allied Bank

Competitors Analysis

Page 22: National Bank of Pakistan

Indirect Competitors

NRSP

Tameer Bank

National Saving Center

First Micro Finance Bank

Competitors Analysis

Page 23: National Bank of Pakistan

Strengths and weakness of Direct CompetitorsIn term of Product:Strength: Quick and fast method of Electronic facilities, Easy and best way to facilitate customer.Weakness: All banks working data through electronic devices. If an error in electronic device occur than at the same time bank will fail to provide services to its customer.

Competitors Analysis

Page 24: National Bank of Pakistan

Strengths and weakness of Direct Competitors

In term of Price:

Strengths: Providing services at comparatively low prices

Competitors Analysis

Page 25: National Bank of Pakistan

Strengths and weakness of Direct Competitors

In term of Promotion:

Strength: Advertise new product to aware the customer.

Weakness: Actual price is not shown to customer.

Competitors Analysis

Page 26: National Bank of Pakistan

Strengths and weakness of Direct Competitors

In term of Distribution:

Strength: They are providing online services at least single branch of the each city.

Competitors Analysis

Page 27: National Bank of Pakistan

Ashraf NawazMarketing objectives and

Strategies

Page 28: National Bank of Pakistan

“To Customer focus Bank and Provide excellence services to the customer.”

Marketing Objective

Page 29: National Bank of Pakistan

Target Market

Market Mix

Product strategy

Marketing Strategy

$$

Page 30: National Bank of Pakistan

Concentrated Market

Marketing Strategy

ATM

Debit / Credit Card

Online Payment / Receipts

Marketing

Mix

Page 31: National Bank of Pakistan

Product strategy

Marketing Strategy

Page 32: National Bank of Pakistan

H.Hassan ZahoorPricing, promotion, distribution

strategies and budget

Page 33: National Bank of Pakistan

Pricing strategy

Marketing Strategy

Page 34: National Bank of Pakistan

Distribution strategy

Our distribution strategies will be direct.

Nowadays each bank have separate credit card departments who directly send credit card to the customer home address.

Marketing Strategy

Page 35: National Bank of Pakistan

Promotion strategy

Marketing Strategy

2. PULL STRATEGIES

ManufacturerRetailer

&Wholesaler

ConsumerDemand Demand

Marketing Activities

Page 36: National Bank of Pakistan

Ask Question

Monitor Profit figure

Management team is responsible

Evaluation, Monitoring and Control

Page 37: National Bank of Pakistan
Page 38: National Bank of Pakistan

Click to advance slidesClick to advance slides

Page 39: National Bank of Pakistan

...Make Decisions....Make Decisions.National Bank of Pakistan is the only bank that provides you exactly what you need.

National Bank of Pakistan is serving you since 1949.

National Bank of pakistan is the right choice.

National Bank of Pakistan is the only bank that provides you exactly what you need.

National Bank of Pakistan is serving you since 1949.

National Bank of pakistan is the right choice.

Join National Bank

Page 40: National Bank of Pakistan

NBP Online ServicesUmeedain.com/Commerce_IUB_Group_D