BULLETIN Nat ional Associat ion of Publ ic Insurance Adjusters Summer / Fal l 2018

PRESIDENT’S MESSAGE

Greg Raab, Adjusters International

It was truly an honor to be install-ed as President of NAPIA this past June in Hershey, PA. I am excited to take on the challenge of living up to the example set by the in-credible list of leaders who have come before me. The job has been made much easier by two key factors. The first is the fan-tastic momentum I inherit from my predecessor, Jeff Gould, who was tireless in his efforts to elevate our profession – especially in the legislative arena. Jeff, in partner-ship with our NAIC Consultant Ann Frohman and NAPIA Coun-sel Brian Goodman, continues to make tremendous strides within the NAIC to have our association recognized as valued members of the insurance industry. The second factor I benefit from is the outstanding group of officers that I get to work with and learn from this year. Our team has already been off to a busy start. On the NAIC front, Ann Frohman, Brian Goodman, Past President Diane Swerling and I attended the NAIC Summer Meeting in Boston, MA. We were able to preschedule numerous meetings with state insurance commissioners and key staff mem-bers from Florida, Wisconsin, Virginia, Missouri and Washington among others. The Wisconsin

meeting was especially important as we made progress for ultimate-ly getting a licensing bill in place to bring us closer to our goal of licensing in all 50 states. Addition-ally, Brian, Ann and I have a pre-sentation scheduled for later in West Virginia to discuss the topics of assignment of benefits and UPPA with the commissioners of the southeast region. We spoke to most attendees ahead of time to set the stage for a productive exchange of ideas.

Outgoing President Jeff Gould (r) bestows badge of office on new President Greg Raab (l) One of the main focal points of this year will be to hold a “summit” meeting with the leadership of NAPIA and the various state and regional associations. The purpose of this meeting will be to review the common goals and objectives of each group and discuss ways we can proactively work together to be more efficient and effective in areas such as educating our members and the public, support-ing or fighting regional and national legislative efforts, and general promotion of our profession. We have consensus that these dis-cussions are wanted and needed, and we are very excited about the positive outcomes that can be achieved.

I encourage everyone to partici-pate in any way you can. First, it is not too late to get involved on a committee or two. Please contact NAPIA headquarters or me directly to assist in that process. Second, please support our events such as the upcoming First Party Claims Conference in Warwick, RI on October 15-17. Also save the date for our November 29 to December 1 Mid-Year Meeting in Savannah, GA. These and other events are an amazing opportunity to learn from and network with some of the top professionals in our field, all while earning top-notch contin-uing education credits. Please see www.napia.com for more details. On behalf of the officers, directors, committees and staff, I thank you for your support of our association. I look forward to working together to increase our numbers and strengthen our voice.

Are you signed up for FPCC 2018? (Click here to see who’s coming). Attend the 2018 First Party Claims Conference and join your peers in celebrating a decade of quality edu- cation for insurance adjusters. It takes place October 15-17 at the Crowne Plaza Hotel in Warwick, RI. Earn up to 15 hours of continuing education (CE) credits for 20 states. The conference offers a great way to learn, network and earn valuable credits quickly and economically.

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OFFICERS

PRESIDENT Greg Raab

FIRST VICE PRESIDENT Jeff O’Connor, SPPA

SECOND VICE PRESIDENT Jodie Papa

THIRD VICE PRESIDENT Anita TAff

FOURTH VICE PRESIDENT Clay Morrison, CPPA

TREASURER Chris Aldrich

SECRETARY Matt Blumkin

DIRECTORS

Ray Altieri, III R. Scott deLuise, SPPA

Brian Evans Jeff Gould, CPA

Robert Joslin, CPPA Andrew Knox Justin Skipton

Diane Swerling, SPPA Matt Thannisch

Judith Vickers, SPPA Tim Woodard

Alice Young, SPPA

COUNSEL

Brian Goodman, Esq. One South Street, Suite 2600

Baltimore, MD 21202 P 410- 752-6030 F 410- 539-1269

bgoodman@kg-law.com www.kramonandgraham.com

EXECUTIVE DIRECTOR

David Barrack 21165 Whitfield Place, #105

Potomac Falls, VA 20165 P 703-433-9217 F 703-433-0369

david@napia.com www.napia.com

STAFF

Heidi Renner Membership & Communications

Enid Palazzolo Accounting Services

MANAGEMENT FIRM

Barrack Association Management Potomac Falls, VA

FPCC 2018 from page 1 Click on Conference Registration to sign up. For more information about the First Party Claims Con-ference visit www.fpcc2018.com.

FUTURE MEETING SITES & DATES

FPCC 2018 Crowne Plaza Hotel Warwick, RI October 15-17, 2018 MID-YEAR MEETING Westin Savannah Resort & Spa Savannah, GA November 29-December 1, 2018 FPCC WEST Marina del Rey, CA March 2019 (Hotel & Dates TBD) ANNUAL MEETING Silverado Resort & Spa Napa, CA June 12-15, 2019 FPCC 2019 Crowne Plaza Hotel Warwick, RI October 14-16, 2019

MID-YEAR MEETING Ritz-Carlton Grande Lakes Orlando, FL December 12-14, 2019 FPCC WEST Marina del Rey, CA March 2020 (Hotel & Dates TBD) ANNUAL MEETING Kingsmill Resort Williamsburg, VA June 24-27, 2020

FPCC 2020 Crowne Plaza Hotel Warwick, RI (Dates TBD) MID-YEAR MEETING Ritz-Carlton, Grand Cayman Cayman Islands December 10-12, 2020

NAPIA RETURNS TO CHOCO-LATE TOWN USA FOR THE 2018 ANNUAL MEETING Nearly a hundred and thirty NAPIA members and guests attended the 2018 Annual Meeting at the Hotel Hershey in Hershey, PA. This was the third time the association has met at The Hotel Hershey, with the most recent being June 1996. This year’s event included social activities, seminars, a golfing com-petition and several unique guest programs. Convention highlights

Education and CE credits featured at the 2018 Annual Meeting included three mornings of pro-fessional education worth 7 credits for public adjusters in 20 states, election of NAPIA officers and directors, and the installation of President Greg Raab of Adjusters International in Utica, NY.

Special guests appear on opening night The post-convention survey con-firmed that most were pleased with the property as well as the town of Hershey. They were also happy with the education program, the social agenda and the many net- working opportunities presented. For current information on up-coming NAPIA events visit www.napia.com.

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Constitution & By-Laws

Jodi Papa, OIC Judith Vickers, SPPA, Chair Les Knox, SPPA Jan deLuise Kevin Kaufmann, SPPA Ron Papa, SPPA Matt Thannisch Rick Tutwiler, P.C.L.S. Ron Harsch, CPPA Steve Figlin, SPPA, FPPA

Convention

Jeff O'Connor, SPPA, OIC Randy Goodman, SPPA, Chair Tim Woodard Jeff Raizner, Esq. Andrew Knox Brian Horowitz Steve Vanuga Ethics

Clay Morrison, CPPA, OIC Tim Woodard, Chair Dick Burr, SPPA Craig Kobel Ken Crown, SPPA Greg DeGennaro Alice Young, SPPA Rolf Eidbo Robert Joslin, CPPA Jesse Sipe Howard Tkatch Carolyn Rea Gary Timmons Executive Greg Raab, Chair Jeff O’Connor, SPPA Jodie Papa Anita Taff Clay Morrison, CPPA Chris Aldrich Matt Blumkin Finance, Budget & Auditing

Chris Aldrich, OIC Drew Lucurell, Esq., SPPA, Chair Greg Raab Kalon deLuise, CPA Ken Crown, SPPA Jeff Gould, CPA Matt Thannisch Ron Harsch, CPPA Jan deLuise Howard Tkatch

Grievance

Anita Taff, OIC Wes Baldwin, Chair Les Knox, SPPA Steve Figlin, SPPA, FPPA Judith Vickers, SPPA Michael Fried

Grievance cont’d. Jahn Miller, SPPA Ron Papa, SPPA Ron Reitz, SPPA Kelli Rogers Kalon deLuise, CPA Jeff O'Connor, SPPA Clay Morrison, CPPA

Legal

Greg Raab, OIC Jeff O'Connor, SPPA, Chair Matt Blumkin Steve Figlin, SPPA, FPPA Denise Sze, Esq. Josh Mallin, Esq. Peter Ridulfo, CPIA Frank Winston, Esq. Matt Thannisch Dave Young, SPPA Ivo Labar, Esq.

Legislative

Jeff O'Connor, SPPA, OIC Greg Raab, Chair William Cox Rolf Eidbo Robert Joslin, CPPA Les Knox, SPPA Denise Sze, Esq. Ron Reitz, SPPA Alice Young, SPPA Jim Beneke, SPPA Scott deLuise, SPPA Wes Baldwin

Long Range Planning Greg Raab, OIC

Jeff O'Connor, SPPA, Chair Jodie Papa Anita Taff Clay Morrison, CPPA Chris Aldrich Matt Blumkin Marketing & Public Relations

Chris Aldrich, OIC Justin Skipton, Chair Blair Beneke William Cox Ned Eliason TJ Niland Craig Kobel Andrew Knox Alice Young, SPPA Greg Raab David Miller Steven Chastain Blair Ryan

Membership & Recruitment

Jodie Papa, OIC Ray Altieri III, Chair Chris Aldrich

Membership & Recruitment cont’d. Justin Skipton Zack Forrest Lon Pitre, CPCU, SPPA, AIC Blair Ryan Jesse Sipe Jan deLuise Luis Esteves Wes Baldwin Michael Fried Andrew Knox Nominating

Greg Raab, OIC Jeff Gould, CPA, Chair Jeff O'Connor, SPPA Wes Baldwin Randy Goodman, SPPA Ron Papa, SPPA Scott deLuise, SPPA

Past Presidents Advisory Greg Raab, OIC Jeff Gould, CPA, Chair All Past Presidents Professional Certification

Jeff Gould, CPA, OIC Judith Vickers, SPPA, Chair Jeff O'Connor, SPPA Steve Figlin, SPPA, FPPA

Professional Education

Matt Blumkin, OIC Robert Joslin, CPPA, Chair Andrew Knox Matt Thannisch Zach Forrest Steve Chastain Emily Rogan Joey Childress Steve Figlin, SPPA, FPPA Lon Pitre, CPCU, SPPA, AIC Brian Evans Matthew Vanderford

Affiliate Member Ad Hoc

Matt Blumkin, OIC Amy Bach, Esq. Javier Delgado, Esq. Matt Thannisch TJ Niland Peter Ridulfo, CPIA Jeff Schwenk Robert Rutter, Esq. Jonathan Wilkofsky, Esq. Kalon deLuise, CPA Jeff Raizner, Esq.

FPCC Ad Hoc

Greg Raab, OIC Steve Figlin, SPPA, FPPA, Chair Matt Blumkin

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2018-2019 NAPIA COMMITTEES

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COUNSEL’S

CORNER

Brian S. Goodman, Esq.

A lot has transpired since our June convention in Hershey, PA. Recently, NAPIA President Greg Raab, NAIC Consultant Ann Froh-man and I attended the National Association of Insurance Commis-sioners (NAIC) Summer Meeting in Boston, MA. We had productive meetings with a number of state regulators, including those from Wisconsin, Virginia, Florida and Missouri. As a result of our active involvement, NAPIA continues to grow and gain presence and respect at the NAIC level. Importantly, I am also pleased to write that the NAIC Plenary Committee approved the three letters from the Public Adjuster Working Group to the public, contractors and the industry regarding the proper role of public adjusters, particularly after a declared catastrophe. On the legal front, we had great success with our amicus brief in Texas in that the intermediate appellate court's ruling, favorable to the industry, was essentially affirmed by the Supreme Court of Texas by refusing to take cert (the final appeal) on the properly decided UPPA issue from the intermediate appellate court. As of this writing, we are preparing our amicus brief in the Colorado appraisal case, which will be filed at the Supreme Court of Colorado, in a most important legal action impacting the appraisal process in the first party property context. As we enter into the fall, state legi-slators are beginning to gear up for the next legislative session. If

any of you in your local jurisdic-tions learn of any bills proposed which will effect public adjusters, please get them as soon as possi-ble to the NAPIA Officers and/or the Legislative Committee so we can get a quick jump on any legi-slative measures. I will be joined by Ann Frohman in October at the First Party Claims Conference to present a class en-titled Dealing with the Unlicensed and the Effects of Assignments of Benefits. This year marks the 10th anniversary of the conference and, once again, it offers a great deal of current legal and other important information for public adjusters. I hope to see many of you there as well as the Mid-Year Meeting taking place a few months later in Savannah, GA.

NEW & PENDING MEMBERS

New PA Firms

Parker Public Adjusting Golden Valley, MN (R) Sarah Parker Insurance Claims 911 Destin, FL (R) Matthew Vanderford Insight Claim Solutions, Inc. Lisle, IL (R) Kevin McCarthy

Pending PA Firms

Rene Alfonso, Public Adjuster Hollywood, FL (R) Rene Alfonso Revere Public Adjusters McKinney, TX (R) Brian Revere

Carolina Claims Consulting Charlotte, NC (R) Wesley Barber De Wessyngton Consulting Sterling, VA (R) Peter Butcher

Stanley Paul Wainie, Public Adjuster Simi Valley, CA (R) Stanley Paul Wainie

New Affiliate Members

The Falcon Group Bridgewater, NJ Jason Liss, Esq. Fabian, Sklar, King & Liss, P.C. Farmington Hills, MI

DONATE TO THE WILL GOODMAN FOUNDATION AND THE PAUL CORDISH MEMORIAL FOUNDATION Named after William Goodman, the first president and founding father of NAPIA, the Will Good-man Foundation was created to serve as a resource for public adjuster education and training. The Paul Cordish Memorial Foundation was established in memory of NAPIA Executive Director and Counsel Paul L. Cordish, Esq. The Foundation funds an award for students at the University of Maryland School of Law who compete in a writing competition addressing matters related to public adjusting. Contributions made to in the name of a loved one or colleague will be acknowledged with a letter to the deceased’s family. Donations are tax deductible. Checks are payable to the Will Goodman Foundation or the Paul Cordish Memorial Founda-tion and can be mailed to:

NAPIA 21165 Whitfield Place, #105

Potomac Falls, VA 20165 To make a donation by credit card, contact NAPIA at 703-433-9217 or info@napia.com.

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Committees from page 3 FPCC Ad Hoc cont’d. Judith Vickers, SPPA Chris Aldrich Jonathan Wilkofsky, Esq. John Marini Frank Winston, Esq. Ron Papa, SPPA Scott deLuise, SPPA Jeff Raizner, Esq. Josh Mallin, Esq.

Fundraising Ad Hoc

Anita Taff, OIC Blair Ryan, Chair Kelli Rogers Danielle Levin Alice Young, SPPA Andrew Knox Frank Altieri Zach Forrest Kalon deLuise, CPA Greg Cassels Jim Beneke, SPPA NAIC Liaison/CAIF Ad Hoc Greg Raab, OIC Jeff Gould, CPA, Chair Jeff O'Connor, SPPA Ron Papa, SPPA Ron Reitz, SPPA Diane Swerling, SPPA UPPA Ad Hoc Clay Morrison, CPPA, OIC Brian Evans, Chair Chris Aldrich Kevin Baker Rick Tutwiler, P.C.L.S. Jeff O'Connor, SPPA Kevin Kaufmann, SPPA Peter Ridulfo, CPIA Ron Reitz, SPPA Robert Joslin, CPPA Scott deLuise, SPPA Jesse Sipe Gary Timmons

RECENT DONATIONS MADE IN MEMORY OF THE DEPARTED Contributions were made to the Will Goodman Foundation as follows: Drew & Chris Lucurell, Adjusters

International Corp., in memory of NAPIA Past President Robert Sill.

Diane Swerling, Swerling Milton

Winnick Public Insurance Adjust-ers, in memory of Robert Sill.

NEW BOARD ELECTED IN JUNE NAPIA elected new leadership dur- ing its 2018 Annual Meeting at The Hotel Hershey in Hershey, PA. The new board was installed at the banquet on June 15. Assuming the office of president was Greg Raab, Vice President and Execu-tive Director of Operations and Administration at Adjusters Inter-national (AI) in Utica, NY. He succeeds Jeff Gould, CPA, Vice President of American Claims Management Services in Balti-more, MD. At Adjusters International Raab oversees professional resource development and firm services provided to the AI family of firms. In his position as a licensed public insurance adjuster and advocate for the insured, Raab has been involved in the settlement of hun-dreds of property claims. Since becoming active in NAPIA, Raab has served on numerous committees and been a member of the board as a director and officer. In recent years he has acted as a key participant in planning the First Party Claims Conference, an important role he continues to occupy. One of his stated priorities for this year is to develop a closer relationship with the many state and regional public adjuster associations to take ad-vantage of the many initiatives, resources and expertise they offer the profession. As NAPIA presi-dent, he will be reaching out to the respective leaderships of these organizations to plan a summit meeting. Other officers elected for a one-year term are: 1st Vice President Jeff O’Connor, SPPA, Alex N. Sill Company, Indianapolis, IN 2nd Vice President Jodie Papa, National Fire Adjustment Company, Inc., Amherst, NY

3rd Vice President Anita Taff, Taff Claims Services, Inc., Marietta, GA 4th Vice President Clay Morrison, CPPA, Morrison & Morrison, Inc., League City, TX Treasurer Chris Aldrich, Andrew K. Knox & Company, Toms River, NJ Secretary Matt Blumkin, The Greenspan Company Adjusters International, Encino, CA Newly elected directors are: Brian Evans, Eastern Public Adjusters, New York, NY Jeff Gould, CPA, American Claims Management Services, Baltimore, MD Judith Vickers, SPPA, Select Public Adjusters, LLC, Alpharetta, GA Tim Woodard, Jansen Adjusters International, Houston, TX Directors with ongoing terms are: Ray Altieri III, Altieri Transco American Claims, Tampa, FL Scott deLuise, SPPA, Adjusters International/Matrix Business Consulting, Broomfield, CO Robert Joslin, CPPA, Hawaii Public Adjusters, Wailuku, Maui, HI Andrew Knox, Andrew K. Knox & Company, Toms River, NJ Justin Skipton, Skipton & Associates, Inc., Scottsdale, AZ Diane Swerling, SPPA, Swerling Milton Winnick Public Insurance Adjusters, Wellesley Hills, MA Matt Thannisch, Beneke Adjust-ers International, Austin, TX Alice Young, SPPA, Brown-O’Haver Public Adjusters, Moore, OK

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IN SYMPATHY We regret to announce the recent passing of the following members of NAPIA:

Jack Kunz, 72, died suddenly on June 3, 2018. Jack was the former President and CEO at Alex N. Sill Adjustment

Company in Cleveland, OH and a recent president of NAPIA.

Bob Sill passed away June 17, 2018 at the age of 83. Sixty years ago he and his father founded the Alex N. Sill

Adjustment Company, which be-came one of the leading public adjustment firms in the country. Bob was a president of NAPIA. Click on this link to see the opening party at the 2017 Mid-Year Meeting

2018 NAPIA ANNUAL MEETING SPONSORS & EXHIBITORS

We appreciate the following valued vendors for their support of the recent NAPIA Annual Meeting: American Policyholder

Association

Claims Force

Claimside

ClaimWizard CompanyCam

Continental Machinery Co.

Gauthier Houghtaling

Kramon & Graham P.A.

Lerner, Arnold & Winston

Merlin Law Group

United Policyholders

Wilkofsky, Friedman, Karel &

Cummins

Williams & Gumbiner LLP

HOSTESS CITY OF THE SOUTH TO HOST MID-YEAR MEETING Savannah, the oldest city in Georgia, has been dubbed the “Hostess City.” With its beautiful architecture, waterfront views, cobblestone streets, and South-ern charm, it lives up to the name.

Overlooking the city is The Wes-tin Savannah Harbor Golf Resort & Spa, NAPIA’s hotel for the Nov. 29-Dec. 1, 2018 Mid-Year Meeting. The conference offers enjoyable networking events along with edu-cation that qualifies for five CE credits in twenty states. Meeting and hotel details will be available soon on www.napia.com.

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SCENES FROM THE 2018 ANNUAL MEETING