Acknowledgement

Firstly, I would like to thank the Manager of people’s bank maho for giving me an

opportunity to undergoing a practical training in this organization for period of six month. It

is great pleasure for me to have undergone an industrial training at People’s Bank- maho .I

am highly pleased to convey my sincere thanks to all the staff members of branch for giving

me enormous help and taking their valuable time for me to make my training a success.

And I would like to thank the chairman of the National Apprentice and Industrial Training

Authority institute (NAITA) for the guidance and encouragement. All others for helping me

in various ways for succession of accounting training regarding my Diploma.

I wish to express my heartfelt to Mr,Rupasinghe (Director of Advanced Technological

Institute-Kurunegala),Mrs priyadarshani (Head of the department of Accountancy). I also

would like to express my gratitude to the all lecturers of Department of Accountancy, all

other lecturers and all the non-academic staff in the institute who

I dedicate my indebtedness my parents & sister, all stated people and my dear friends who

help me in several ways to make this opportunity to success.

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Preface

I have undergone my industrial training at People’s Bank Maho from 17.02.2014 to

17.08.2014 as under diploma trainee. This report presents the knowledge, experience and

attitude I gained from my industrial training.

This training period is most valuable period in my life in two year academic work. I could be

able to learn more theories, subject matters etc. .Now I can face successfully to the practical

problem in the field. In addition to that I understood the difference between an academic

works and the field works really.

In my first industrial training period I tried to apply my theoretical knowledge and identify

the practical background that use for human purposes in People’s Bank Maho. I could

experience lot of areas that I learn in Advanced Technological Institute.

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Content page :nu

1.0 Introduction about institute 04

1.1 Higher National Diploma in Accountancy (HNDA) 05

2.0 Introduction About Training Organization 06

2.1 Nature of the Business (service) 07

2.1.1 Business values of the bank 08

2.1.2 Products of the People’s Bank 09

2.1.3 Other services offered by the bank 10

2.1.4 Organization Chart 11

2.2 Co-operate plan 13

2.2.1 Vision

2.2.2 Mission

2.2.3 Number of employees

2.3 Management Practices 14

2.3.1 Leave

2.3.2 EPF and ETF

2.3.3 Recruitment Procedure / Appointment / Classification of Employees

2.3.4 Training and Development 15

3.0 Training experience 27

4.0 Gains and Weaknesses 30

5.0 Conclusion 31

6.0 References 33

7.0 Certification by the Training Officer 34

3

1.0 Introduction about institute

The SLIATE is one of the leading educational institutions in Sri Lanka for higher

education and is a statutory body coming under the purview of Higher Education

Division, Ministry of Education. SLIATE has been established by the Parliament Act

29 of 1995 focusing on fostering Advanced Technical Education at a post secondary

level and its head is Director General appointed by the cabinet. It is mandated to

establish Advanced Technical Institute (ATI) in every province for both Engineering

and Business Studies.

At present it manages and supervises 10 separate Advance Technical Institutes and 7

Sections housed in the Technical Colleges under Department of Technical Education

and Training to conduct the courses of Higher National Diplomas and National

Diplomas ,such as Accountancy, Management, English and Information technology

investigations.

The Institute always provides excellent academic environment to students as well as

to efficient lecturer panel to maintain academic’s excellence with modern well

equipped facilities including audio visual rooms, auditorium and instruments…. etc.

4

1.1 Higher National Diploma in Accountancy (HNDA)

I am following a course is Higher National Diploma in Accountancy which is designed to

produce Accountants capable of providing standards of accounting.

The syllabus of this course has been updated to reach out to the present labour market.

Addition of subjects such a computing. Business Information System & Management

decision making techniques has successfully contributed towards development of knowledge,

attitude and skills related to modern accounting capabilities.

The HNDA students have lot of facilities to improve their knowledge such as libraries and

computer laboratories, audio visual rooms, auditorium and instruments that made by using

modern technology. Which are essentially need of the improve knowledge of modern

business.

5

2.0 Introduction about Training Organization

People’s Bank was set up in 1961 to mobilize rural savings and channel it towards the

process of development. It was established to provide banking services to population

groups that had previously been excluded from the financial services industry. Thus

over fifty years we have used financial products to catalyze development in rural and

urban areas and to provide support to an economy in transition.

The Bank commenced business in a very different economic environment.The

credibility of being a government bank coupled with reasonable interest rates won the

complete trust of the public making People’s Bank the market leader in the pawning

and gold security sector.

As the ‘Bank of the aspiring people of Sri Lanka,’ understanding the people’s needs

and in turn providing an excellent service in the most caring, responsive and

professional manner has enabled People’s Bank to introduce accounts that suit various

needs. ‘ Isuru Udana’ for newborns, ‘Sisu Udana’ for students, ‘Yes’ for the youth,

‘Vanitha Wasana’ for ladies, ‘Parinatha’ for senior citizens, ‘Ethera Isura’ for foreign

employees, ‘Aswenna’ for agri professionals and the ‘ISA’ savings account are all

such examples of those inventions.

In order to uplift the lives of the farmers, fishermen and other various loan schemes

and special housing loans have been introduced by People’s Bank.

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2.1 Nature of the Business

People’s bank basically serves its customer through specialized terms, it

comprises, accepting Deposits, Granting credit Facilities, personal Banking,

Development Banking, pawnbroking, international trade, Dealing in

Government securities, leasing, credit card operation..etc. Each term is headed

by a Manager and the entire processes are overviewed by the assistant

manager.

The bank is very keen on providing optimal services to its customer, it has

identified that maximizing the deposit procedure of isuru udana and vanitha

vasana is one of its core business activities and a responsibility as well. All the

consultants at bank are therefore ready to study and redesign its customer’s

business processes in order to maximize their deposits.

Services provided by bank

Savings Accounts for children, youth, women, senior citizen /Current

Accounts for individuals, partnerships and coporate.

Pawning facility

ATM facility/

Loan facility

Foreign remittances(overseas bank facility )

Fixed deposits

People’s Gift Voucher

Money Transfer (Inter Branch)

Money Transfer (Inter Branch)

People’s mobile banking

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2.1.1 Business values of the bank

People’s Bank is committed to complying with the spirit and letter of all laws and

regulations, adhering to the highest standards of Corporate Governance, transparency,

disclosure and ethical conduct

Bank will conduct their selves as good citizens promoting the environment and

sustainable development

Bank will promote long-term ethical relationships with their customers through true

and fair dealing.

Peoples bank put their customers at the center of everything they do by minimizing

bureaucracy, demanding hands on management, fast decision and implementation.

Bank spirit empower people and require them to be accountable.

Bank will demand the highest standards of personal integrity at all levels, putting the

Bank’s interest ahead of individuals

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2.1.2 Products and services of the People’s Bank

There are several types of accounts, such as

1.Minor Savings Accounts

(Isuru udana account, Sisu udana)

2.Youth saving account

(Yes account)

3.Normal Savings Accounts

(Janajaya, Vanitha Vasana, Harvest, ISA

4.Senior Citizens Savings Accounts-(Parinatha

5.Current Accounts For Individuals and Business

6.Term Deposits For Individuals and Business

Isuru Udana Account

Isuru Udana is a children's savings account made specially for wise parents. An Isuru Udana

Account can be opened by a parent or guardian of children up to 5 years of age. Minimum

deposit amount of Rs.100/-

The unique feature of this account is the "Isuru Udana" Gift Voucher, which can be gifted to

any one during the important occasion in a child's life.

Gift vouchers can be purchased over the counter in values of Rs. 200,500 & Rs.1000. we can

open an Isuru Udana Account or Credit to an existing Isuru Udana Account. Isuru Udana gift

voucher is the wisest gift for a child.

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Practical and valuable gifts give for it balance .such as pre-school equipment’s, toys, school

bags and much more will be given as the account balance grows.1% Bonus interest over other

Savings Accounts.

Sisu Udana

This is suitable for an outstanding future generation. Sisu Udana Children's Savings Account

aims to provide every child of Sri Lanka with a bright future through encouraging excellence

in all their accumplishment. Most schools across the island already have their very own Sisu

Udana Savings Unit, where the banking activities are carried out by the children themselves.

A child is able to go to one of these Savings Units and open a Sisu Udana Savings Account.

Thereafter, they can deposit money in their account whenever they want.as well as Existing

"Isuru Udana" Accounts will be automatically converted to ‘Sisu Udana’ Accounts at the age

of 5 years.

A Practical and valuable gifts such as school bags, exercise books, and wrist watches and

much more will be given as the account balance grows.1% Bonus interest over other Savings

Accounts.

First day first lesson procedure is most suitable for new children. It is special benefit for this

account.A special cash award for children who pass the G.C.E O/L and A/L examinations

with "A" passes in all subjects in the first sitting.

Yes Account

YES is a savings account made especially for young people.The account was created with we

and all our dreams in mind. A YES account can be opened with a minimum deposit of Rs.

500/-. Existing "Sisu Udana" Accounts will be automatically converted to YES Accounts at

the age of 18 years. Open a "YES" account and say "YES" to everything you've dreamed of.

Janajaya Account

It means Save for progress .Janajaya For those with a steady monthly income, this account,

which can be opened with a minimum deposit of Rs. 500/- offers special loan and leasing

facilities, concessionary rates for overseas travel and attractive interest rates.

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Ranawiru upahara account

Vanitha Vasana Account

This ccan be introduce as a Women’s Accounts.Vanitha Vasana Celebrating the myriad roles

played by women in the country, the Vanitha Vasana account gives interest rates above the

norm and can be account gives interest rates opened with an initial deposit of Rs. 500/-. It has

the added a above the norm and can be advantage of loan facilities being granted for small

entrepreneurship ventures, purchase of property or housing and higher education.

Harvest Account – A Savings Account for Farmers

ISA – Investment Savings Account

Parinatha Account – Life begins at 55

2.1.3 Other services offered by the bank

People’s Gift Voucher

Money Transfer (Inter Branch)

People’s Visa Debit Card – ‘PET’ Card

E-Banking Facilities

-Internet Banking

-People’s mobile banking

Credit Cards

Slips - Funds Spreading , International Money Transfers

Loan facilities

Facilities for payment of electricity and telephone bills.

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2.1.4 Organization profile Chart

12

Manager

Assistant Managers

pawning

Personal

Banking

Unit

International

Division

Loan &

Recovery

Counters Clearing

2.2 Co-operate plan

2.2.1 Vision

To be the Bank of the aspiring People of Sri Lanka: empowering people to become value

creating, competitive and self-reliant.

2.2.2 Mission

For our Customers

To take pride in providing an excellent service in the most caring, responsive and

professional manner.

For our Owners

To generate benefits for the national economy whilst being independent and commercially

viable.

For our Employees

To create opportunities for our employees to benefit from their high performance by

becoming value creating, skilled, self-confident and professional individuals who are also

team players.

For Society

To support empowerment and sustainable development by contributing to the upliftment of

education, culture and environment island wide

2.2.3 Number of employees

There are over 30 employees work in the People’s Bank of maho.

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2.3 Management Practices

2.3.1 Leave

No employee shall keep away from work without having prior approval from the manager /

head of the department except in case of illness or any other acceptable reason.

The people’s bank employee can get leave as follows:

Actual leave 07 days (working days)

Sick 14 days per annum

Total 21 Days

All the Employees same this leave. & all the government holidays.

2.3.2 EPF and ETF

According to the Employees Provident Fund and Employees Trust Fund Acts and contributes

12% and 3% of the gross salary respectively towards these Funds. Employees also should

contribute 8% of the gross salary towards the Provident Fund. Employees who have

completed more than five years continuous service in the Bank are eligible for gratuity

payment as per the gratuity act.

2.3.3 Recruitment Procedure

People’s Bank recruited their employees by held an exam with an interview. As well as they

always look for young energetic, honestly, creative persons to engaged their group.

Furthermore as the service provide institution, they offer chances to rural village persons as

well as the town people to join with them. And also who complete the degree, she or he

recruit the management Trainees.peoples bank staff include follows members, such as

Permanent staff, Probation staff, Contract staff andTrainees.

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2.3.4 Training and Development

The bank competently believes and dedicated to develop its employees strength at all levels

through training and development.

Employee Knowledge, skills and attitudes and character qualities are developed using

training technique.

Introduce the new system method to the employee.

Continuous, systematic and need based training will provide necessary fund to bridge the gap

between expected and actual performance of employees to achieve the corporate objectives

2.3.5 Welfare activities of the bank

Realizing that the human resources are the most valuable asset, the bank took up the

challenge of molding a work force towards a common goal in keeping with the bank’s new

vision.

The staff that had diverse objectives and directions when they were serving in six different

banks earlier were directed to concentrate towards one common objective.

Time frames have been set to achieve the targets set out in the plan and the cooperation of the

staff at all levels has been sought.

They have been given responsibilities and deadlines to meet the target with the objective of

fulfilling people’s bank future goals.

Organized Annual Sport meet

Organized world women day

Organized Annual crismas day program

Celebrate the birth day of all staff

2.3.6 Bank Safety Measures

Set the camera system any place of bank

using 5s method for improve safety measure

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3.0 Training experience

Opening the New Account

o Get the relevant application form fulfil by the customer.

o Create the customer information file and opening the new account

When open the new account firstly know about the customer using mandate .because of

sometime parents come to open an account for their children. When the opening the new

account very important correctly identify the customers .application form include Such ,KYC

form, tax paper..etc. (know your customer), signature card and copy of the National Identity

card.

After that create new CIF (customer identity function) or take the existing CIF number

ofcustomers .if someone has the account in the other branch not need to create new CIF

number because of customer operate one CIF number in the bank net work system.

Then opened an account with the account number and printed the passbook. put the branch

sealed and date sealed in the book .After that pass book checked by the officer and give pass

book to customer.

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Savings Products

  Product Name Applicable Rate %

   Jana Jaya 4.25  Jana Jaya (Minors) 4.75 Vanitha Vasana 4.25  Yes Future Stars Account(Balance up to Rs.24,999/-)

 (Balance up to Rs.25,000/-to Rs..49,999/-)

 (If balance is Rs..50,000/-  or above)

4.00

5.00

6.00 Guru Setha 4.25  Suwa Sevana 4.25 Isuru Udana 6.00 Sisu Udana 6.00 YES Account (Balance up to Rs.24,999/-)

 (If balance is Rs..25,000/-  or above, this rate is increased by 1% )

4.00

5.00 Pranama 4.25 ISA 5.00 ISA (Minors) 5.00 Vandana 4.00 Ran Setha 4.00 Senehasa 4.50 Thilina 4.50 Sunami Savings 4.00 Harvest (Balance up to Rs.10,000/-)

 Balance Rs.10,000/- & above

4.00

5.00 Swarna Prasada 4.00 All Minors' Savings 5.00 Samurdhi Savings 4.25  Normal Savings 4.00  Parinatha -Balance up to Rs.4,999/-

 Balance Over Rs.5,000/- & above

6.00

7.00 Savings (Co-op) 4.75 Non-Branded Savings / Three Wheeler Entrepreneurs Savings 4.00 Extended Savings 4.50

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Fixed Deposits (Minimum deposit Rs. 5,000/-)

Period At Maturity  Monthly

     

1 Month 8.50% -

3 Months 9.50% -

6 Months 10.00% -

12 Months 10.00% 9.00%

24 Months 10.50% 9.00%

36 months 11.00% 8.75%

48 months 11.25% 8.50%

60 months 12.25% 8.50%

An Additional 0.5% should be added to above rates for all Minors’ Fixed Deposits and Extended Fixed Deposits.

Closed the account

Closed the minor saving account

Firstly when closed the minor saving account firstly get request letter with the customer

signature. Then created the new yes account then transferred last ledger balance to the new

account

Closed the elder saving account

When closed the saving account firstly get request letter with the customer signature.

Checked the obligation of this account.

Finally closed account.

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Closed the ISA

Get the requested letter

Checked the obligation

In this way we investigates loan applicants and guarantee’s present and past obligations. It is

done by obligation system. We enter the applicant and guarantee detail to the system and it

says the obligations. Extra trust builds by this investigation.

Delete the standing orders

If it has loan balance, firstly settle the loan

Finely last balance transferred to the saving account.

3.3 feed the standing orders

A standing order or a standing instruction is an instruction a bank account holder ("the

payer") gives to his or her bank to pay a set amount at regular intervals to another's ("the

payee's") account.

Only On customer request, we can feed a standing order. Most of it use for Investment In

more time ISA open for get a loan. It opened compulsory. All ISA customers should give

standing orders. As well as most of parents used this method to transfer money for their

children’s accounts. This is very easy method for it.

To feed of standing orders, it has some instructions in branch system. Every time we should

be enter correct account numbers & correct transfer amount. If it is incorrect we should

responsible for that transaction.

3.4 printed the pay orders

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Pay orders is negotiable instrument. Also called pay to order. A person may want to submit a

pay order when he or she wants to pay someone or a company without the use of a personal

check. A pay order is sometimes more reliable than a personal check because it is nearly

always negotiable by the payer, the third party and the bank.

Example for people’s bank pay order…

3.5 cancelation the pay order

Using general ledger cancellation the pay order and such amount credited to the customer

account.

3.6 Cheques

bank system used various cheques. Except cash cheques, other all cheques take over in

inquiry section. Those cheque should cross the back side of cheque. Used cross seal for it.

When its not change to cash other bank other bank or branch.

Customers are crossed their cheques for protected their cheques.

Types of crossing.

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Ordinary crossing.

Special crossing,

Not negotiable crossing

Account pay only crossing.

After collect cheques we classified to 3 types. There are our branch cheques, other people’s

bank branches cheques & other banks cheques. Other bank cheques give clearning section.

Issued cheque book to the customer

Takedown order slip

Prepared the cheque book

Enter details to the cheque book issued book

Give to the customer

Maintained the ledger

bank maintained computer system as well as mannually Ledger system for entered the day to

day transaction. It is compulsory rule in people’s bank system.

In inquiry section mainly handle,

opening ledger

closing ledger

pay-order ledger

Those are updated the daily.

Opening ledger & Closing ledger are very important because those sign by manager.

As well as those check by bank Auditor. Opening ledger in includes ,

Date Name Addres

s

Account

No

Allocated

Amoun

t of

Deposit

Nature

of

deposit

Manager

s Initials

Date of

Mandate

filed

Filling

clerk

Initials

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Closing ledger includes customer name, address, account no, reason for closed account &

Closing balance.

Pay order Register include,

Date Name of

Branch on

which

drawn

address Account

Number

Amoun

t

Initials Date paid Remarks

Maintain Mail

Mail register is a manual way of internal and external documental transactions. It records

“what is the branch, Who is the official in change, about what etc. This is get in to the

security for documental transaction. Maintain and balance the stamp in the manual register

mail ledger

Balancing of Stamps

Stamps are used for office internal activities. It should balance daily such balancing cash is

one of the main activity at bank. Same proceed and providing is applicable to stamp balance.

First get brought forward balance then deduct daily value of stamps. It should tally to the

physical value.

Balancing stamp book

Carry forward balance of stamps XXX

Value of the stamps purchased XX

XXX

22

Value of the stamps used (XX)

Total value of stamps XXX

M any to Many Transaction.

We can follow the procedure for,

processing pension batch

processing initial deposit of isuru udana account

processing scholarship batch

processing Teachers salary and etc.

Gift Voucher

People’s gift voucher Available of Rs. 500 & Rs. 1000. the people’s gift voucher can be

selling , purchased & deposited at any branch. It valied for 6 months from the date of issue,

Gift vouchers is important some vacation such as ,birthday..etc Small children more interest

for this certificates.

People bank issued vanitha vasana & Jayasri certificates to customers because this month is

special to vanitha.This certificate same to fixed deposit.those valied for one year.

Loans

People ‘bank has various loan scheme facilities ,such as..

Housing loans

Education loans

Vehicle loans

Any purpose loans

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Gurusetha

Suwasewana

Loan scheme for government medical officers

Deya Viru Pranama

Pahasu Loan scheme

Loan scheme for professionals

Loan scheme for medial profession

Required document for all loan scheme

• Duly filled application form (Available on our web site)

• Letter from employer confirming net salary

• Guarantor statements (If based on guarantee)

• Salary particulars of guarantors

• Income tax particulars of last 03 years

• Last 06 months bank statements

• Identity card or passport copies of applicant and guarantors

• Details of bank accounts and facilities obtained

• Business registration certificate

• Last 03 years financial statements

• Details of last 06 months sales and purchases

• Survey plan of property

• Title deed

• Certified extracts of last 25 years

• Affidavits regarding land ceiling and land ownership

• Street Line Certificate, Building Line Certificate

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• Receipts on payment of taxes/ rates.

• Approved building plan and Bill of Quantity in case of building construction

• In case of purchase of houses, consent letter from vendor stating agreed price and

relevant affidavits

Complete Loan limit and create the loan scheme sucurity

After the loan release process we should be complete loan securities sinning borrowers and guarantors. Loan securities had be basically included by five document there are,

1 Document of approve loan securities

2 Receipts

3 Promissory notes

4 Deed of guarantees

5 Agreement of the loan

After the loan release process it fill by the relevant officer by relevant condition as, put in to the loan amount, loan rates, and borrowers and guarantors details to the any of above documents.

Then filled this documents should be keep it the closet before attached to the loan files, it keep in to the relevant order in loan numbers.

Example for calculate the loan amount.

Loan amount 500000

Annual interest rates 12%

Loan period in years 5 years

Number of payments 60

Loans installment 11200

Money Transfer via Western union

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Sending money in person with Western Union is easy and send money directly to our

receiver's bank account through western union Or from a participating Western Union agent

location.

Before we send money to a bank account, we will need to know what information's required.

we'll also want to know how long it'll take our money to get there. In this case customer must

fill the application form correctly include mainly union card number, deposit amount &

deposited country.

After given customer’s information, we can check their details from our bank system &

successfully payout money within little time. We give money to direct customer or we can

transfer their account. we want cash debit voucher for this transaction.

Pawning

Pawning section has a more risk. Bank Swarna pradeepa pawning service offers to us speedy.

Reliable and confidential service. At present pawning rate is 18% per annum. People’s bank

implemented a new pawning scheme.

bank has introduced a new pawning advance scheme with immediate effect for customers

expecting a higher loan amount per sovereign for a short period. Facility to make partly

payment and renewal by payment of interest together with a part of the capital may be

26

allowed only after than expiry of one month from the date pawning. We can pown our gold

jewelers for 12 months or 6 months.

Gold ContentMaximum Advance Limit that could be granted per

sovereign (Rs.)

  12 Months 6 Months

24K Gold/Gold Jewellery xxx -

22K Gold/Gold Jewellery (Stone, soldiering and engraving, if any – less some weight for them)

xxx -

20K Gold/Gold Jewellery (Stone, soldiering and engraving, if any – less some weight for them)

xxx -

18K Gold/Gold Jewellery (small earring, panchayuda, pendants etc, less some weight for Stone, soldering and engraving , if any )

xxx -

 Now we can make partly payment and renewal by payment of interest together with a part of the capital may be allowed only after the expiry of one month from the date of Pawning.

Issued Visa Card

The people’s visa debit card is available to any people’s bank customer with a savings,

current, NRFC, Individuals/Joint or proprietorship account.. We are eligible for a PET card

which can be used locally & internationally merchants that accept visa cards.

Processes issued of AT M cards

1. Get the relevant documents

2. Collecting document

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3. Check the details and signature

4. Entered details to the card issued book and give card to the customer

Suggessions

People’s bank has good environment to work but some time we can’t work efficiency

and effectively because of the limited space of the building. So I suggested relocating

the branch.

Organizes for increase goodwill of the People’s bank using their brand name.

Introduce new motivated methods to motivate employees and good technical

methology.

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Try to give for level employees to meet top level management to suggest their

valuable suggestions, opinions etc.

Run the all duties among the employees of the branch not depend on the one

employee.

Include 5s method for improve working efficiency & effectiveness.

Develop welfare facilities.

Good relationship & friendly between staff.

Use English Language for inter communication between staff of section.

Should supply good service for customers.

Treated to customers well.

Try to supply our service with attraction.

Supply every services correctly and successfully.

Should face competitive external environment.

4.0 Gains and Weaknesses

Real industry working environment the training enables me to experience the real

industry work place environment and working process under the company integrated

business complex. From the direct involvement I am now able to familiarize and have

the clear idea about the real working world that will enter after my graduation.

Gain new knowledge and experience throughout the training period I have able to

gain a lot of new knowledge and valuable experiences which related to Accountancy.

Marketing, management, Information technology.

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Improve communication and social interaction skills most of the training task

involved interaction and need me to communicate with clients, superior and other

workers. The enforcement of English language in the working environment have

improve my English both my spoken and written.

I had gained so much of knowledge and experience during my industrial training. I

hand learned how to handle and solve a difficult task that given to me. My knowledge

is better now after I work as a trainee I applied whatever I studied theoretically in to

practically. Now I have to ability to prepare myself work in any firm. I gained ability

to think efficiently and effectively during my training period. Communication with

the clients teach me to become for mature so that I will have the confidence when

explaining something which relates to any matters. Be sides my public relations skills

improved because during the six months I was give so many opportunities to the

correspond with clients and other stake holders of the bank as well as stakeholders of

the clients.

Although my over role training is considered good, however the training conducted by the

bank is not well structured and coordinated. Orders or task given to me were mostly

depending on my supervisor’s decision. Sometime I was overloaded with so much work.

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5.0 Conclusion

I was training in the peoples Bank as a trainee. During my training period. I got the great

practical experience to use my knowledge about accounting and other subjects which i learnt

in Higher National Diploma in Accountancy such as marketing, law, human resource,

computer system, auditing etc.

During my practical training in people’s bank ,My confidence level has increased due to that.

It also has opened my eyes to the strength and potentials to face the challenged working

environment in the future.

As an trainee, when carry out all my activities I had to face many problems, but all members

gave their Cooperation to solve these problems.

Therefore if could obtain basic knowledge in government sector and I was able to gather

enormous practical knowledge in working area.

In my point of view, the industrial placement helps us to apply their theoretical knowledge in

practice. Especially in a bank of industry where technology changes every day. While

working as an intern we got the opportunity to get hold of the account knowledge which we

cannot gain by reading books.

For me the training period was a whole new learning experience with practice. In this way I

consider myself indeed fortunate to be banking sector where I was able what i learnt in to

practice and fine tune the knowledge. I had gained earlier, mostly in theoretical form.

I would like to say that I am truly happy about the training that bank to me .I think bank has

to provide useful industrial training to the trainees. All the staff members were of enormous

help, really helpful and they helped me throughout my hard times during the period of this

unforgettable six months. We needed their help a lot because we working in a completely

different environment than in the institute. I was very lucky to have such as a cooperating

staff.

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6.0 References

a. Circular

b. Bank document

c. Balance sheet

d. Cash transition

e. Trail balance

f. Registers

g. Circular

h. Manger & staff membersi. Daily dary

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Certification by the training officer

Field of Training :- Higher National Diploma in Accountancy

Name of trainee :- H.N.G.S.A.Ariyarathne.

Name of the Establishment :- People’s Bank,maho.

Training period :- 17/02/2014 to 17/08/2014

I here by certify that she has successfully completed this training of accounting field in the

People’s Bank Maho, during that period.

Designation of Training officer :- Manager

Signature of Training officer :-

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