NASC AccreditationNASC AccreditationBrigham Young UniversityBrigham Young University

Standard 5 – Library and Standard 5 – Library and Information ResourcesInformation Resources

AssumptionsAssumptions

Library includesLibrary includes Harold B. Lee LibraryHarold B. Lee Library Howard W. Hunter Law LibraryHoward W. Hunter Law Library

Information Resources includesInformation Resources includes Libraries and associated resourcesLibraries and associated resources TEC RoomsTEC Rooms Labs (Access Point, Library Labs, Disciplinary)Labs (Access Point, Library Labs, Disciplinary) Audio/Visual and Media ServicesAudio/Visual and Media Services CID and “branch offices”CID and “branch offices” Learning Resource Centers (Library & others)Learning Resource Centers (Library & others) ““Blackboard”Blackboard”

Required Exhibits’ Required Exhibits’ ComplianceCompliance

1.1. Printed Materials that describe hours and services (see exhibit Printed Materials that describe hours and services (see exhibit 13).13).

Information pamphletsInformation pamphlets Research GuidesResearch Guides WebsitesWebsites

2.2. Policies, regulations, and procedures for developing and Policies, regulations, and procedures for developing and managing resources.managing resources.

Library Collection Development PolicyLibrary Collection Development Policy Faculty GuidesFaculty Guides Online request forms & Expedited Delivery ServiceOnline request forms & Expedited Delivery Service OIT’s Portfolio Management ProcessOIT’s Portfolio Management Process

3.3. Statistics on use of library and other learning resources.Statistics on use of library and other learning resources. Patron/User countsPatron/User counts CirculationCirculation In-house use of materialsIn-house use of materials Web statistics (exhibit 12)Web statistics (exhibit 12) Reference activityReference activity ILL and Faculty Document DeliveryILL and Faculty Document Delivery OthersOthers

Required Exhibits’ Required Exhibits’ ComplianceCompliance

4.4. Statistics on library collection and inventory of other Statistics on library collection and inventory of other learning resources.learning resources.

ARL, ACRL, IPEDS, Common Data Set, etc.ARL, ACRL, IPEDS, Common Data Set, etc.5 & 65 & 6.. Assessment measures to determine the adequacy Assessment measures to determine the adequacy

of facilities (5) and holdings, information resources and of facilities (5) and holdings, information resources and services (6).services (6).

LibQUAL+™ LibQUAL+™ Assessment StudyAssessment Study Cost per use studyCost per use study Feedback surveysFeedback surveys Annual inspections (ITI and product reviews)Annual inspections (ITI and product reviews) OthersOthers

7.7. Data regarding number and assignments of library staff.Data regarding number and assignments of library staff. ARL statisticsARL statistics Website list of personnelWebsite list of personnel Human Resources Training & Development ManagerHuman Resources Training & Development Manager Self-assessment document for External/Internal ReviewSelf-assessment document for External/Internal Review

Required Exhibits’ Required Exhibits’ ComplianceCompliance

8.8. Chart showing the organizational arrangements for managing Chart showing the organizational arrangements for managing libraries and other information resources (Library).libraries and other information resources (Library).

Terry DahlinAssistant University Librarian for

Public Services

Robert MurdochAsst. University Librarian for Collection

Development & Technical Services

Scott DuvallAssistant University Librarian

for Special Collections

General Services

Access Services

Microforms

Humanities/Religion

Science/Maps

Social Sciences

Catalog Periodicals

Acquisitions

Exhibits

Records Management

Special Collections

Digital Historical

Preservation

Conservation

Music/Dance

Randy OlsenRandy Olsen

University LibrarianUniversity LibrarianJulene ButlerJulene Butler

Associate University LibrarianAssociate University Librarian

DigitizingScott Eldredge

LISBill Lund Budget Officer

Allen Arnoldsen

Building ManagerJustin Stewart

HR & Training/ Development Manager

Quinn Galbraith

Assessment OfficerBrian Roberts

Administrative Asst/Donor Relations Manager

Cali O’Connell

Executive SecretaryWendy Durán

HR/Training Coord.Erva Rieske

Communications/ Outreach ManagerMichael Hooper

Required Exhibits’ Required Exhibits’ ComplianceCompliance

8.8. Chart showing the organizational arrangements for managing Chart showing the organizational arrangements for managing libraries and other information resources (OIT).libraries and other information resources (OIT).

Required Exhibits’ Required Exhibits’ ComplianceCompliance

9.9. Comprehensive budget(s) for library and information resources.Comprehensive budget(s) for library and information resources. Library, CID, Labs & OITLibrary, CID, Labs & OIT

10.10. Vitae of professional library staff.Vitae of professional library staff. See Exhibit 7See Exhibit 7

11.11. Formal, written agreements with other libraries.Formal, written agreements with other libraries. Utah Academic Library Consortium (UALC)Utah Academic Library Consortium (UALC) CES Library ConsortiumCES Library Consortium Greater Western Library Alliance (GWLA)Greater Western Library Alliance (GWLA) Association of Research Libraries (ARL)Association of Research Libraries (ARL) Research Libraries Group (RLG)Research Libraries Group (RLG) Online Computer Library Center (OCLC)Online Computer Library Center (OCLC)

12.12. Computer usage statistics related to the retrieval of library Computer usage statistics related to the retrieval of library resources.resources.

See Exhibit 3See Exhibit 313.13. Printed information describing user services provided by the Printed information describing user services provided by the

computing facility.computing facility. See Exhibit 1See Exhibit 1

14.14. Studies or documents describing the evaluation of library and Studies or documents describing the evaluation of library and information resources.information resources.

See Exhibits 5 & 6See Exhibits 5 & 6

Where We ShineWhere We Shine

Standard 5.A – Purpose and Standard 5.A – Purpose and ScopeScope

Support teaching, learning and researchSupport teaching, learning and research5.A.3 – Information resources and services are 5.A.3 – Information resources and services are

determined by the nature of the determined by the nature of the institution’s educational programs and the institution’s educational programs and the locations where programs are offered.locations where programs are offered.

Representation on decision making councilsRepresentation on decision making councils• Dean’s CouncilDean’s Council• Curricular CouncilCurricular Council• Faculty Advisory CouncilFaculty Advisory Council• Faculty Library CouncilFaculty Library Council

Integration into teaching and learning programsIntegration into teaching and learning programs• TLSSTLSS• Faculty Liaison ProgramFaculty Liaison Program• CIDCID• BlackboardBlackboard• TEC RoomsTEC Rooms

•Establishment of Cooperative AssociationsEstablishment of Cooperative Associations• RLGRLG• OCLCOCLC• GWLAGWLA

• Strong subscription base to electronic databases & e-booksStrong subscription base to electronic databases & e-books

• Standards compliant infrastructure (e.g., SCORM)Standards compliant infrastructure (e.g., SCORM)

• Connections to Academic and Research Networks (Internet 2) Connections to Academic and Research Networks (Internet 2)

Standard 5.B – Standard 5.B – Information Resources and Information Resources and

ServicesServicesSufficient information resources and servicesSufficient information resources and services

5.B.5 – Computing and communications services 5.B.5 – Computing and communications services are used to extend the boundaries in are used to extend the boundaries in obtaining information and data from obtaining information and data from other sources, including regional, other sources, including regional, national, and international networks.national, and international networks.

}Needed materials available directly from these groups (often electronically)

Standard 5.C – Standard 5.C – Facilities and AccessFacilities and Access

Adequate facilities / Readily availableAdequate facilities / Readily available5.C.1 – Library and information resources are 5.C.1 – Library and information resources are

readily accessible to all students and faculty readily accessible to all students and faculty and are sufficient in quality, level, breadth, and are sufficient in quality, level, breadth, quantity, and currency to meet the quantity, and currency to meet the requirements of the educational program.requirements of the educational program.

• LibQUAL+™LibQUAL+™• Assessment StudyAssessment Study• Example – Computer workstationsExample – Computer workstations

• 350+ in reference areas350+ in reference areas• 104 in Library Instruction Labs104 in Library Instruction Labs• 270+ in Access Point Labs270+ in Access Point Labs• Equipment renewed on 3 year cycle w/ITI Equipment renewed on 3 year cycle w/ITI fundingfunding

Standard 5.D – Standard 5.D – Personnel and ManagementPersonnel and Management

Adequate in number and areas of expertiseAdequate in number and areas of expertise5.D.2 – Library and information resources staff include 5.D.2 – Library and information resources staff include

qualified professional and technical support qualified professional and technical support staff, with required specific competencies, staff, with required specific competencies, whose responsibilities are clearly defined.whose responsibilities are clearly defined.

•IMC supports staff for Blackboard IMC supports staff for Blackboard •105 Professional Staff (Faculty & 105 Professional Staff (Faculty & Administrative)Administrative)• 224 Support Staff & Student Assistants224 Support Staff & Student Assistants• Awards & HonorsAwards & Honors

• Professional OrganizationsProfessional Organizations• Library AssociationsLibrary Associations• University DepartmentsUniversity Departments

Standard 5.E – Standard 5.E – Planning and EvaluationPlanning and Evaluation

Planning that supports teaching and learning with related Planning that supports teaching and learning with related evaluation processes that assess effectiveness of servicesevaluation processes that assess effectiveness of services

5.E.1 – The institution has a planning process that involves 5.E.1 – The institution has a planning process that involves users, library and information resource staff, faculty, and users, library and information resource staff, faculty, and administrators.administrators.

5.E.3 – The institution regularly and systematically evaluates 5.E.3 – The institution regularly and systematically evaluates the quality, adequacy, and utilization of its library and the quality, adequacy, and utilization of its library and information resources and services, . . .information resources and services, . . .Annual Resource Planning ProcessAnnual Resource Planning Process

Infrastructure Planning ProcessInfrastructure Planning Process

Strategic Planning CommitteeStrategic Planning Committee• Process ImprovementProcess Improvement• Subject SpecialistsSubject Specialists• Reference ServicesReference Services• Scholarly Communications CrisisScholarly Communications Crisis

Ongoing Assessment EffortsOngoing Assessment Efforts• LibQUAL+™ & Assessment ReportLibQUAL+™ & Assessment Report• External/Internal reviews (OIT 2001, Library External/Internal reviews (OIT 2001, Library 2003)2003)

Areas to ImproveAreas to Improve

5.A.1 –5.A.1 – The institution’s information The institution’s information resources and services include sufficient resources and services include sufficient holdings, equipment, and personnel in holdings, equipment, and personnel in all of its libraries, instructional media all of its libraries, instructional media and production centers, computer and production centers, computer centers, networks, telecommunication centers, networks, telecommunication facilities, and other repositories of facilities, and other repositories of information to accomplish the information to accomplish the institution’s mission and goals.institution’s mission and goals.

Though the electronic databases are Though the electronic databases are expanding, the library feels a strong need expanding, the library feels a strong need to improve journal holdings to satisfy the to improve journal holdings to satisfy the needs of faculty and students.needs of faculty and students.

Insufficient number of support personnel.Insufficient number of support personnel.

5.B.2 – Library and information resources 5.B.2 – Library and information resources and services contribute to developing the and services contribute to developing the ability of students faculty, and staff to use ability of students faculty, and staff to use the resources independently and the resources independently and effectively.effectively.

The Library Instruction and Information The Library Instruction and Information Literacy program at the Lee Library needs to Literacy program at the Lee Library needs to be better incorporated into the curriculum.be better incorporated into the curriculum.

As the library extends its services to As the library extends its services to Independent Study students and other Independent Study students and other distributed learners, current resources will be distributed learners, current resources will be inadequate to meet growing demand.inadequate to meet growing demand.

5.D.6 –5.D.6 – The institution provides sufficient The institution provides sufficient financial support for library and financial support for library and information resources and services, and information resources and services, and for their maintenance and security.for their maintenance and security.

Insufficient support from technology Insufficient support from technology specialists across the University.specialists across the University.