RESUME

Naresh Sharma519, Sector – 8, Near Brahmanand Public School, Karnal 132001

Ph: 9416000519; 0184 – 2232519; Email: nareshsharma474@gmail.com

More than 20 + years of distinguished and Insightful exposure across diverse sectors which include 8+Years good track records in two of the best known IT/Call center companies. over 23 yrs in Indian Air Force handling Audit and Finance Function.

Career complemented with extensive Voluntary Community Service as payback to Society.

OBJECTIVE:To work in a competitive environment where I can give my best to the organization & can contribute in its growth and upgrading my knowledge and skills from time to time. _____________________________________________________________________________Core Competencies:

Project Management Infrastructure Creation Corporate Policy FormulationFacilities Operation Business Continuity Planning Change ManagementTraining & Development Vendor Coordination Customer Satisfaction

Current Profile:Manager - Vision Plus Security Control Pvt Ltd - Aug 2011 to till date

Most Challenging Job of Setting of call Centers across the country in class A,B,C And remote Cities like Jangipur(WB), Cochin, Shillong, Jammu, Dehradun, Ajmer, Guwahati, & Bangalore.

Site Selection for office space and handling end to end leasing activity. Oversee the outsourced building management services and finalise the AMC of soft services

and tech services. Relationship Management role for Government clients. Contributory role in filling of Govt. Tenders. Managing Transportation & hospitality for clients in all over India from Corporate. Looking after the Statutory compliance of the company with Labor Dept, DOT etc._________________________________________________________________________ Admin Manager - Sparsh BPO Service Ltd - Sep 2008 to July 2011 .

I have the opportunity of challenging work of setting up Two Delivery Centers in Dehradun and Karnal and seamless migration of live processes from Gurgaon centre,

Responsible for finalizing the FM services of three centers and their periodical reviews. Monitored employee services and Labour Dept liaison. Site Selection for office space and handling end to end leasing activity. Transport Management for 1500+ staff 24X7. Company Guest House management at three locations.

Overall in charge for all outsourced Soft and Hard FM services. Responsible for all Statutory compliance for three locations and Central coordination for

TRAI registrations till centralized Telcom Services licensing was centralized. .

Indian Air Force . – Various Formations – 1985 -2008

Multi faceted supervisory role in Stores / Cash Services /Internal Audit / Admin services.

._______________________________________________________________________Achievements:

Solely responsible for building the infrastructure & the facilities with Migration of running process of BSNL from Gurgaon to Dehradun centre of 400 Seats in Sparsh BPO during 2009.

I have set up Infrastructure for 754 seater Karnal Centre with refurbished material instrumental in this Centre going Live in shortest time.

Also set up up Four Micro centers at Jammu, Cochin, Jangipur and Shillong. Facilitated Zero hiring cost recruitment drive at new centres of Sparsh BPO. Set up medium sized Centres in Guwahati (170 seats), Dehradun ( 185 seats) and

Ajmer(80 seats) for VPSC.

Awards Best Manager Award by National Head. Best Consistent Performance 2009 Intelenet ( parent company of Sparsh BPO)

PERSONALITY ASPECTS:

Patience and AmbitiousCompetitive and EnergeticSmart working and Hardworking

PERSONAL PROFILE:Name :- NARESH KUMAR SHARMA Father’s Name:- LATE SH. CHANDER BHAN SHARMA Date of Birth:- 18 May 1967 Gender :- Male Languages Known:- English, Hindi,Hobbies :- Playing and reading of books and policies.Marital Status:- Married______________________________________________________________________________

Qualification.

BA, Good Proficiency in Computers.