nancy kelly training resume 2016

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NANCY K. KELLY-FOLEY 814 Crescent Ridge Drive Valley Park, MO 63088 314-753-7710 [email protected] Organized and goal oriented with proven leadership and presentation skills. Strong development skills with the ability to motivate people and create a culture of high morale to achieve the best outcome. Experience: Brown Mackie College 2015-Present Instructor Provide expertise in delivery of student development in health management courses Create weekly training modules using Ecollege online tool for assessments and class discussion Demonstrates knowledge in communication when dealing with conflict and resolution management BJC-Christian Hospital 2012-Present Sales Training Specialist Create training modules using Microsoft Office for internal and external client presentations Provide oversight using instruction and problem solving expertise for training and development Create needs assessment to identify issues impacting competency for sales and marketing. SSM Healthcare 2010-2012 Emergency Medical Services Consultant Provided oversight with 33 EMS agencies to improve patient satisfaction in the emergency department Increased ambulance arrivals within first year to $5,000,000.00 in revenue from 2010 to 2011 Hospital liaison to EMS service agencies to create Best Practices and remove barriers Project Manager for operations team as EMS volume increased for supply and demand SSM Work Health 2008-2009 Program Development Manager Developed processes & protocols with employers for tracking worker’s compensation expenses Created and maintained client relationships between SSM Network & worker’s compensation cases Responsible for development, direction and implementation of best practices with injury prevention programs Missouri Chamber of Commerce and Industry 2007-2008 Director of Member Relations Sold membership/lobbying services to manufacturing C- level management One call sales close to potential new members joining the Missouri Chamber of Commerce Increased sales overall by 25% in a down economy Comp Results Managed Care 2006-2007 Sales Representative Managed St. Louis case management referrals. Created and managed business relationships through quality customer service Established collaborative relationship between sales clients and operations. HealthSouth Rehabilitation-St Louis, MO 2002-2006 Sales Representative Built strong relationships with physician offices as a clinical liaison

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Page 1: Nancy Kelly Training Resume 2016

NANCY K. KELLY-FOLEY 814 Crescent Ridge Drive

Valley Park, MO 63088314-753-7710

[email protected]

Organized and goal oriented with proven leadership and presentation skills. Strong development skills with the ability to motivate people and create a culture of high morale to achieve the best outcome.

Experience:Brown Mackie College 2015-PresentInstructor

Provide expertise in delivery of student development in health management courses Create weekly training modules using Ecollege online tool for assessments and class discussion Demonstrates knowledge in communication when dealing with conflict and resolution management

BJC-Christian Hospital 2012-PresentSales Training Specialist

Create training modules using Microsoft Office for internal and external client presentations Provide oversight using instruction and problem solving expertise for training and development Create needs assessment to identify issues impacting competency for sales and marketing.

SSM Healthcare 2010-2012Emergency Medical Services Consultant

Provided oversight with 33 EMS agencies to improve patient satisfaction in the emergency department Increased ambulance arrivals within first year to $5,000,000.00 in revenue from 2010 to 2011 Hospital liaison to EMS service agencies to create Best Practices and remove barriers Project Manager for operations team as EMS volume increased for supply and demand

SSM Work Health 2008-2009Program Development Manager

Developed processes & protocols with employers for tracking worker’s compensation expenses Created and maintained client relationships between SSM Network & worker’s compensation cases Responsible for development, direction and implementation of best practices with injury prevention programs

Missouri Chamber of Commerce and Industry 2007-2008Director of Member Relations

Sold membership/lobbying services to manufacturing C- level management One call sales close to potential new members joining the Missouri Chamber of Commerce Increased sales overall by 25% in a down economy

Comp Results Managed Care 2006-2007Sales Representative

Managed St. Louis case management referrals. Created and managed business relationships through quality customer service Established collaborative relationship between sales clients and operations.

HealthSouth Rehabilitation-St Louis, MO 2002-2006Sales Representative

Built strong relationships with physician offices as a clinical liaison Responsible for 6200 new physician referrals per year within 6 physical therapy clinics Leader in meeting monthly revenue goals averaging $280,000.00/month

US Foodservice-St. Louis, MO 1999-2002Territory Manager

Managed business development via cold calling, referrals and existing customer base. Achieved growth of net sales from $648,000.00 to $810,000 annually Provided innovative solutions to enhance business processes.

MobileComm-St. Louis, MO 1990-1999Consumer Sales Representative

Developed and expanded multi-million dollar paging market Solicited new agent and resale business Trained customer base to achieve maximum revenue potential

EducationMasters of Science - Health Administration, Lindenwood University, St. Charles, MissouriBachelor of Science - Health Management, Lindenwood University, St. Charles, Missouri