nanaimo seniors resource directory fall 2011

A Special Supplement to the Nanaimo News Bulletin

FR

EE

DIRECTORYSENIORS RESOURCE i

FALL 2011

Information& Resource Directory for

Seniors in Nanaimo

2 A Special Supplement to the Nanaimo News Bulletin

Serving Nanaimo Since 1892

• Cr. Albert/Dunsmuir

753-6401• 1125 Dufferin Cr.

716-0063• 2220 Bowen Rd.

758-7711• 6010 Brickyard Rd.

751-2576• Lantzville Rd.

390-4423• 346 Campbell St.

753-5342

DRUGSPrescription Delivery!

criptio

FREE

Prescription Services• Home Health Care Products & Services• Specialty Compounding• Medication Blister Packaging• Available

We can help with:Heart DiseaseChronic PainFibromyalgiaDiabetesHeadachesAllergies

Sports InjuriesHealth RestorationHeavy Metal ToxicityAsthmaChronic FatigueDigestive Concerns

At Cline Medical Centre we provide an integrative approach to health and healing. Improving the quality of your life!

Are you SEEKING NEW ANSWERSfor Medical Conditions?

Call us at: 250-753-3030 or Toll Free: 877-333-3030www.clinemedical.com

Are you SEEKING NEW ANSWERSfor Medical Conditions?

CLINE MEDICAL CENTREINTEGRATIVE MEDICINE

A Special Supplement to the Nanaimo News Bulletin 3

TABLE OF CONTENTS

Seniors Information & Resources 4

Seniors Housing & Assisted Living 8

Seniors Services & Organizations 13

Government Information 19

Seniors Safety & Security 21

Health & Financial Services 23

Leisure & Recreation 26

Seniors Transportation 26

777 Poplar St., Nanaimo, BC V9S 2H7Ph. 250.753.3707 / Fax: 250.753.0788

www.nanaimobulletin.com

The Seniors Resource Direc-tory is a special supplement tothe Nanaimo News Bulletin.The Bulletin is distributed to more than 33,000 homes throughout the region everyTuesday, Thursday and Saturday.

ThtorthThtothTS

A Special Supplement to the Nanaimo News Bulletin

FR

EE

DIRECTORYSENIORS RESOURCEi

FALL 2011

Information

& Resource

Directory for

Seniors

in Nanaimo

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SENIORS INFORMATION & RESOURCES

When seeking out senior-specific information and firesources on matters such as health, special interest

groups or local fitness opportunities, it can be hard to fiknow where to begin.

The supplement you hold in your hands is a good place tostart but there are a few spots in Nanaimo worth consider-ing as places to save a lot of time while finding out morefiabout opportunities and services available locally.

Seniors centres in Nanoose Bay and Nanaimo are a logicalplace to begin, with friendly people always on hand to of-fer any assistance or advice they can and many tempting opportunities for education and recreation available right there.

Some numbers to jot down as contacts of interest mightinclude the Paradise Island Seniors Society at 250-754-9566 and the Harbour City Seniors at 250-755-7501 – both are indispensable resources for anyone looking to stay active in an atmosphere that promotes camaraderie and new friendships.

Naturally an assortment of health issues can arise in ageand the provincial government’s Health and Seniors Infor-mation Line is available during regular business hours to help at www.gobv.bc.ca/health or by calling 1-800-465-4911.

Just a taste of places to get informed. Happy hunting!

AGING WELL IN BCAccess the report from the Seniors Advisory Council online at

www.hls.gov.bc.ca/seniors

ALZHEIMER SOCIETY OF BCExists to alleviate the personal and social consequences of

Alzheimer’s Disease and related dementias.www.alzheimerbc.org .............................................. 800-462-2833

BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and

policy makers, working together to eliminate the abuse of

seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940

BC HIGHWAY CONDITIONSCheck highway driving conditions online or by using their

automated phone service.

www.drivebc.ca ...................................................800-550-4997

BC PENSIONERS ORGANIZATIONPromotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601

BC SENIORSOline resources and links to programs and services for seniors. www.gov.bc.ca/seniors ........................................... 800-465-4911

Park Place110-2124 Bowen Rd, [email protected]

250.760.0749 LUIGI CALVORI, M.Sc., RAUDRegistered Audiologist

Nanaimo’s only hearing clinic owned and staffed by a full-time audiologist.

Call For A

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Registered with the College of Speech & HearingHealth Professionals of BC

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Burial andBurimation CentreCrem

Nanaimo, Ladysmith and Chemainus’ only Independent Funeral Home

MEMORIAL SOCIETY OF B.C.

(2809)

“INFLATION PROOF” PRE-ARRANGEMENT PLANMARKERS & MONUMENTS • COMPLETE SERVICE & RECEPTION FACILITIES

DUNCAN/LADYSMITH/CHEMAINUS

250-245-5553112 French Street, P.O. Box 2086

Ladysmith BC V9G 1B4

NANAIMO

250-591-6644595 Townsite Road,

Nanaimo BC V9S 1K9

24 hours a day/7 days a weekwww.bclifeline.com/nanaimo

#202-1801 Bowen RoadNanaimo, BC V9S 1H1 250-739-5770

NANAIMO LIFELINE PROGRAMPersonal Response and Support Service

• Live in your home• Have peace of mind• Personal connection



CARPCanada’ Association for the 50 plus. A new Vision of Aging in

Canada. www.carp.ca1340-27 Queen Street East, Toronto .................. 800-363-9736

CITY OF NANAIMOHours of Operation are between 8:00am - 4:00pm, Monday to

Friday. www.nanaimo.ca455 Wallace St., Nanaimo ....................................... 250-754-4251

CRIME STOPPERSPays up to $2000 for information that leads to an arrest for

drug off ences and stolen property recovery.

www.nanaimocrimestoppers.com ..................... 800-222-8477

DIAL-A-DIETITIANFood & Nutrition information from professional dietitians. Call

between 9:00am - 5:00pm, Monday to Friday.

www.dialadietitian.org ........................................... 800-667-3438

DISTRICT OF LANTZVILLEHours of Operation are between 8:00am - 4:00pm, Monday to

Friday. www.lantzville.ca7192 Lantzville Rd., Lantzville .............................. 250-390-4006

HEALTH & SENIORS INFORMATION LINESeniors are able to ask questions on health programs & services as well as a broad range of other gov’t services for seniors. Monday to Friday, 8:30am to 4:30pm.www.hls.gov.bc.ca/seniors .................................... 800-465-4911

HEALTHLINK BCSpeak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7.www.healthlinkbc.ca...........Dial 811 (Hearing Impaired 711)

ICBC SENIORS INSURANCEDiscounts available for ICBC basic insurance for registered owners and operators aged 65+ (pleasure use only). Visit an AutoPlan broker for details.www.icbc.com ............................................................. 800-663-3051

MEALS ON WHEELSAssists people by providing hot nutritious meals at a reasonable cost. www.members.shaw.ca/mownanaimo........................................................................................... 250-753-1300

MEDIC ALERT FOUNDATIONProvider of emergency medical information services linked to customized medical bracelets, necklets and watches.www.medicalert.ca ................................................... 800-668-1507

Campus of care in the heart of NanaimoKiwanis Villa for Independent Seniors

• Affordable One and Two Bedroom Suites• Delicious daily dinner meal• Weekly light housekeeping & linen laundry service• Lifeline® emergency monitoring• A full range of social and recreational activities• Kitchens supplied with full-sized fridges and stoves• Exterior balcony or patio• Comfortable activity lounge and large sunroof deck• Located on major transit route with a bus stop just outside the door

Part of a village of housing and care options that include:• Kiwanis Manor • Kiwanis House Assisted Living

• Kiwanis Soroptimist Suites Supportive/Assisted Living • Kiwanis Lodge Complex Care

Village amenities included Fireside Restaurant, General Store,d On-Site Hairdresser, Village Activity Bus

Taking applications for waitlist now

For information call 250-753-6471 Or visit our website: www.kiwanisvillage.ca



MEDICAL SERVICES PLANAutomated 24/7 phone service providing information about your MSP account, and general information about MSP benefi ts and services.www.gov.bc.ca/health ............................................. 800-663-7100

MINISTRY OF HEALTH SERVICESVisit online at www.bcassessment.bc.ca1515 Blanshard Street, Victoria ............................ 800-663-7867

NANAIMO ASSOCIATION FOR COMMUNITY LIVINGHelping adults with developmental disabilities.www.nanaimoacl.com83 Victoria Cres., Nanaimo ..................................... 250-714-0047

NANAIMO REGIONAL DISTRICTInformation on services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca6300 Hammond Bay Rd., Nanaimo ..................... 250-390-4111

NANAIMO REGIONAL GENERAL HOSPITAL Visit online at www.viha.ca1200 Duff erin Crescent., Nanaimoffff ...................... 250-741-2141

GREATER NANAIMO CHAMBER OF COMMERCEOrganization to promote business interests in Nanaimo. www.nanaimochamber.bc.ca2133 Bowen Rd, Nanaimo ...................................... 250-756-1191

DOWNTOWN BUSINESS IMPROVEMENT ASSOCIATIONNon-Profi t enabling property owners and businesses in Downtown Nanaimo. www.nanaimodowntown.comA-10 Victoria Cres., Nanaimo ................................. 250-754-8141

NANAIMO CITIZEN ADVOCACYNon-profi t society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity.110-55 Victoria Rd., Nanaimo ............................... 250-753-2321

NANAIMO COMMUNITY HOSPICE SOCIETYProviding compassionate care & support to the dying, their caregivers, & bereaved in our community. www.nanaimohospice.com1729 Boundary Ave, Nanaimo............................. ...............................................................250-758-8857See our ad on page 25

NANAIMO COMMUNITY KITCHENSParticipants build skills, knowledge, friendships, and self-esteem while preparing low-cost healthy meals.www.nanaimocommunitykitchens.org271 Pine St., Nanaimo .............................................. 250-753-7470

NANAIMO AND DISTRICT HOME SUPPORT528 Wentworth St., Nanaimo ................................ 250-754-3351

A little extra care

At Berwick on the Lake caring is what we do best. Independent retirement living or supportive

care- Berwick offers you the lifestyle you want. Short term respite stays

available for those recuperating from an illness or for caregiver relief.

WWW.BERWICKRETIREMENT.COM

ISLAND OWNED & MANAGED

FOR MORE INFORMATION CALL: 250-729-7995

3201 Ross Road, Nanaimo, BC

goes a long way.



NANAIMO FAMILY LIFE ASSOCIATIONNanaimo Family Life is dedicated to the children, youth, and

families of our community. www.nfl abc.org/fl1070 Townsite Road, Nanaimo ............................. 250-754-3331

NANAIMO COMMUNITY ARCHIVESThe NCA is the offi cial repository of the archival records of the

City of Nanaimo, Nanaimo District Museum and the Nanaimo

Historical Society.150 Commercial Street, Nanaimo ....................... 250-753-4462

PHARMACAREProvides fi nancial assistance to BC residents for eligible

prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100

PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca

RCMP COMMUNITY POLICING (C.O.P.S.)Staff ed by community volunteers 9:00am to 4:30pm.Nanaimo RCMP, 303 Prideaux Street ............................................................................................ 250-754-2345Oliver Woods, 6000 Oliver Rd., ............................. 250-760-1149Downtown, 18 Victoria Crescent, ........................ 250-753-3777Cedar, 1D-A-1830 Cedar Road, ............................. 250-722-3486

ROYAL CANADIAN MOUNTED POLICE303 Prideaux Street Non-Emergency ........................................................... 250-754-2345

SAFER (SHELTER AID FOR ELDERLY RENTERS)Provides monthly cash payments to subsidize rents for eligible

BC residents aged 60 years plus.

www.bchousing.org/programs/safer ................ 800-257-7756

SENIORS ADVISORY COUNCILTo advise Minister of Health and Minister responsible.

1515 Blanshard Street, Victoria ............................ 800-663-7867

SENIORS CANADA ONLINEProvides a fast way for seniors, their families, caregivers

& organizations that support seniors to access trusted

information on a range of topics .................www.seniors.gc.ca

SENIORS 101Online Vancouver Island seniors guide ....www.seniors101.ca

TELEPHONE VISITING SOCIETYProvides regular phone calls or visits to isolated seniors and

helps them cope with the challenges of living alone.

#208D - 2520 Bowen Rd. Nanaimo BC V9T [email protected].......................................................... 250-756-9455

REASONABLE RATES • 24 hours a day... 7 days a week

PERSONALIZED CARE plus IMPECCABLE SERVICE Approved service provider for Veteran Aff airs Canada.

Geriatric • PalliativeDementia • Personal Care Rehabilitation • Housekeeping Cooking & Cleaning Respite for Family Child Care & Special Needss Transportation • CompanioonshipNon-Invasive Foot Care Yard Maintenance & Handyman

Claire's Home Care Services Ltd. brings quality in to your lifestyle & peace of mind into your home.

Tel: 250-751-8114Toll Free: 1-888-751-8114

www.claireshomecareservices.com

SENIORS’ DISCOUNTSFirst Tuesday of the monthat participating retailers.

SENIORS’�MOVIES�&�WALKING�CLUBVisit Guest Services for moreinformation.

“Being a senior has its perks.”

Community. Island style

woodgrovecentre.com


SENIORS HOUSING & ASSISTED LIVING

The beauty of Nanaimo hasbeen attracting people for

generations and in recent de-cades it has become a favouriteretirement destination for itsgood weather, scenery and active lifestyle.

Though vacancy rates are histori-cally low, the region offers a varietyffffof housing options for the area’slarge senior population rangingfrom single family developments to all levels of assisted living.

The area boasts a healthy development industry building condos and single family homes that may be just a little more physically accessible than in other regions, up to variousforms of adult only facilities, senior specific housing and as-fisisted living options.

Many seniors live in single family houses, but significantfinumbers live in condos, apartments, mobile homes andother types of housing.

The region also has an increasing number of assisted living options for those who need different levels of long-term care ffffbut are generally able to get around on their own.

Assisted living includes a private, lockable, unfurnished unit

in a building with common din-ing and socializing spaces and includes two meals a day, lightweekly housekeeping, laundering of linens, social and recreational opportunities and a 24-houremergency system. The costis based on income with resi-dents paying 70 per cent of their monthly after-tax income, up to a maximum.

If there is permanent decline insomeone’s health, a significant fi

increase in care needs, or an inability to make decisions on their own, people may move from assisted living to a higher level of care.

Many of the area’s larger, newer senior living facilities includea range from independent living with virtually no help upto residential care options that provide 24-hour professionalcare and supervision for people with complex health needs. Staff administers medications and assist residents with daily ffactivities such as eating, bathing and dressing.

There is also a variety of home care help options and special-ized housing for people with dementia or people living in thecommunity that require specialised services such as physi-cally accessible or drug and alcohol free.

Tel: 250.714.0703Fax: 250.714.1807

Email: [email protected]

103-1629 Townsite Rd.,Nanaimo, BC

V9S 1N3

D b f f h t !Drop by for refreshments!Drop by for refreshments!Hours of Operation - 9:00 to 5:00 - Monday to Friday

A PHARMACY WITH A DIFFERENCE SPECIALIZING IN: FREE PRESCRIPTION DELIVERY

Yes...Yes...We Deliver!eliver!!eliver!!

Nanaimo’s Newest Pharmacy NOW OPEN!y

• Specialty Compounding Customized prescription and non-prescription medication to fi t your needs. Hormone Replacement Therapy (HRT), Cosmetic Compounds, Pain Gels

• Home Health Care• Blister Packaging• Medication ManagementComplimentary one to one consultation with your pharmacist

• Vaccination Program



BERWICK ON THE LAKE RETIREMENT RESIDENCEIndependent living suites, licensed residential care and

community respite services. 3201 Ross Road, Nanaimo.www.berwickretirement.com 250-729-7995See our ad on page 6.

DELANEY RELOCATION & HOME SUPPORT SERVICES LTD.Taking care of everything from packing to hanging pictures. We even cook your fi rst meal!576 Hobson Place, Courtenay, B. C. V9N 8W5(250) 334-9922 (phone)(250) 338-3359 (cell)www.delaneyrelocation.comSee our ad on page 21

GABRIOLA SENIOR CITIZENS ASSN 685 North Rd, Gabriola........................................................................................... 250-247-9638

GENERAL GEORGE R. PEARKES HOUSING SOCIETY100-15 Buttertubs Drive, Nanaimo........................................................................................... 250-753-5031

GOOD SAMARITAN WEXFORD CREEKWexford Creek off ers seniors safe carefree living in independent housing or assisted living suites. 80-Tenth Street, Nanaimowww.gss.org 250-713-1696See our ad on page 24.

HECATE GARDENSWe off er seniors a retirement opportunity which implements an active, healthy, independent lifestyle. 940 Hecate Street, Nanaimo, B.C. V9R 4K8 (250) 753-0387 www.hecategardens.comSee our ad on page 23

KEEPING HOUSE CARE FACILITYWe provide seniors a superior level of personal care in a safe and comfortable environment. 2263 Jingle Pot Road,Nanaimo. www.keepinghouseseniorshome.ca 250-716-1920See our ad on page 23.

KIWANIS VILLAGEIndependent, supportive, assisted living & complex care options to seniors requiring various levels of support & accommodation. 1233 Kiwanis Cresc. Nanaimo. www.kiwanisvillage.ca 250-753-6471See our ad on page 5

LA ROSA GARDENS1211 Cloke Road, Ladysmith, BC V9G 2B6(250) 245-1016See our ad on page 26

LAKESIDE GARDENS RETIREMENT COMMUNITY4088 Wellesley Avenue, Nanaimowww.lakeside-gardens.com 250-756-0799

If you have a condition that prevents you from

being able to come to one of our stores to shop,

you may be a candidate for our Sendial service

We have organized a special group of volunteers

who will phone and take your order and then

Thrifty Foods wFoods will deliver your groceries the very

nextxt day.t

TTo register:

Or call::

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The Thrifty Foods Sendial Program is

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Port Place650 South Terminal Avenue

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Longwood Station5801 Turner Road

250.729.4950

Brooks Landing2000 Island Highway

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LONGLAKE CHATEAU3035 Ross Rd, Nanaimowww.longlakechateau.com 250-756-1411

MALASPINA GARDENS388 Machleary, Nanaimo.........................................................................250-754-7711

NANAIMO SENIORS VILLAGECampus of care off ering independence, plus assisted living

and nursing care services. 6089 Uplands Drive, Nanaimo. www.retirementconcepts.com 250-760-2325See our ad on page 16.

NANAIMO TRAVELLERS LODGENanaimo Travellers Lodge is a non-profi t, charitable organization dedicated to providing compassionate dementia care. 1298 Nelson Street, Nanaimo, BC V9S 2K5(250) 758-4676 / (250) 585-5505www.nanaimotravellerslodge.comSee our ad on page 17

OAK TREE MANORIndependent seniors supportive housing. It's aff ordable prestige in the heart of Nanaimo. 325 Hecate street, Nanaimo www.oaktreemanor.ca 250-716-1799See our ad on page 11

ORIGIN AT LONGWOODAn active lifestyle community with full service rentals, Mews Premium Suites and assisted living suites. Trial stays available. 6205 Oliver Road, Nanaimo www.origin.ca 250-751-7755See our ad on page 27

YANA SENIORS SOCIETY3690 Hammond Bay, Nanaimo........................................................................................... 250-729-0233

WOODGROVE MANOR6304 Metral Drive, Nanaimo........................................................................................... 250-390-1036

HOME RELATED SERVICES

BC HOUSINGA provincial program dedicated to providing housing assistance to those in need.www.bchousing.org ................................................. 800-787-2807

CANADIAN HOUSING & MORTGAGE CORPORATIONProvides information on housing and mortgage programs that are specifi c to seniors.www.cmhc.ca............................................................... 250-363-8040

ECO-ENERGY RETROFITwww.ecoaction.gc.ca/homes ................................ 800-622-6232

6481-B Portsmouth Rd, Nanaimo (250)933-0600(beside Ono’s - between Canadian Tire & Costco) www.FOAMguy.ca

RESIDENTIAL • MEDICAL • RECREATIONAL

• WORRY FREE • STRESS FREE • DELIVERY FREE!

WE CARRY COMFY MATTRESSES, TOPPERS & PILLOWS

Can’t Make

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Call For

In-Home

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HOMEOWNER GRANT PROGRAMSOne of three provincial property tax assistance programs off ered to help homeowners reduce taxes.Box 9991, Stn Prov Govt, Victoria ........................ 888-355-2700

INDEPENDENT LIVING BC (ILBC)Off ers a middle option for seniors who need some assistance but do not want or need 24-hour residential care.www.bchousing.org/programs/independent

LIVESMART BCHelping BC residents make better energy choices.www.livesmart.bc.ca ................................................ 800-663-7867

NANAIMO AFFORDABLE HOUSING SOCIETY350 Prideaux Street, Nanaimowww.nahs.ca ............................................................... 250-758-1158

PROPERTY ASSESSMENTIn January of each year, BC Assessment sends all property owners a Property Assessment Notice showing the fair market value of their home. www.bcassessment.ca

PROPERTY TAX DEFERMENTHomeowners aged 55 years and over may defer the payment of annual property taxes on their principal residence. www.sbr.gov.bc.ca/individuals/Property_Taxes/Property_Tax_Deferment/ptd.htm

RESIDENTIAL REHABILITATION ASSISTANCE PROGRAMProvides low-income homeowners with fi nancial assistance for repairs of lower value homes. www.cmhc-schl.ca.ca/en/co/prfinas_009.cfmfi ................................................... 800-668-2642

RESIDENTIAL TENANCY OFFICEProvides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779

SAFER (SHELTER AID FOR ELDERLY RENTERS)Provides monthly cash payments to subsidize rents for eligible BC residents aged 60 years plus.www.bchousing.org/programs/safer................ 800-257-7756

SENIORS’ SUPPORTIVE HOUSING (SSH)Provides specially modifi ed rental homes, in selected subsidized developments to low income seniors.www.bchousing.org/programs/SSH .................. 800-257-7756

TRAC TENANT RESOURCE & ADVISORY CENTREwww.tenants.bc.ca .................................................... 800-665-1185

VANCOUVER ISLAND REAL ESTATE BOARDOnline at www.vireb.com6374 Metral Drive, Nanaimo ................................. 250-390-4212



CHOOSING A RETIREMENT COMMUNITYHere are some questions to ask and observations to make...

What type of care level do you off er?

❑ Independent Living

❑ Assisted Living

❑ Memory Care (Alzheimer's / Dementia)

❑ Respite Care

❑ Skilled Nursing

❑ Rehabilitation

❑ Physical Therapy

❑ Special Therapy

❑ Occupational Therapy

❑ Respiratory Therapy

Activities

❑ Is there an activity program?

❑ Do you have activity directors?

Activities (continued)❑ Are family members encourages to participate?

❑ Is an activity schedule posted? If so, when?

❑ Is there a common area with television?

❑ Is there a beauty / barber shop on-site?

Food / Meals

❑ Do you provide help with eating & diets?

❑ Are residents given a second helping if

requested?

❑ Is the dining area clean and well-furnished?

❑ How does the food look? Are there snacks?

❑ Is food prepared on-site or is it brought in?

CL

IP &

SA

VE

CLIP & SAVE

CLIP & SAVE

CL

IP &

SA

VE

DCH SERVICES

leaky taps, painting, plumbing, fixtures, general repairs, gutters, pressure washing, decks built,

modular furniture assembly (Staples. etc), hot water tanks

and many, many more services.

Doug Campbell(250) 619-0712

Nanaimo & Area

Honest work at a fair price.FREE ESTIMATES!

WE SERVICE MOST SERGERS & SEWING MACHINES

STORE HOURS: MON.-FRI. 10-5:30 • SAT. 10-5

CLOSED SUNDAYS

#105 Nored Plaza, North Nanaimo(Beside Costco)www.sergesew.com 250-390-3602

Serge & Sew

Come See What We’re All AboutFeaturing sewing machines & sergers for all

your sewing needs.g

• Quilting • Fabrics • Notions • Books • Classes


SENIORS SERVICES & ORGANIZATIONS

With populations in Nanaimo that includea large percentage of seniors, it’s only naturalthat the community as a whole has tailored much of its services and organizations around assisting our elders with their everyday needs.

Nanaimo as a region provides plenty for

seniors, as do private care facilities, localbusinesses and volunteer-based organizations - from social advocacy to music and theatre groups.

Within this guide, there are a multitude of resources to choose from.

Organizations, services there to help

ALCOHOLICS ANONYMOUSSupport & information for individuals with alcohol related problems. 24 hour answer line. www.aa.org212-285 Prideaux St, Nanaimo ............................. 800-883-3968

ALANONA fellowship for people whose lives have been aff ected by someone else’s drinking. www.bcyukon-al-anon.org www.bcyukon-al-anon.org................................... 250-752-0904

ALS SOCIETY OF BCTo meet physical & emotional needs of ALS patients & their caregivers. www.alsbc.ca#208 – 1600 West 6th Ave, Vancouver............... 800-708-3228

ALZHEIMER SOCIETY OF BCAlleviate the personal and social consequences of Alzheimer’s Disease and related dementias.www.alzheimerbc.org .............................................. 800-462-2833

ARTHRITIS SOCIETY OF BCCommitted to the research, care, education and advocacy for persons with arthritis.www.arthritis.ca/bc................................................... 800-321-1433

BC LUNG ASSOCIATIONLeads provincial and international lung health initiatives and lung disease prevention.www.bclung.ca ........................................................... 800-665-5864

CEDAR VALLEY MEMORIAL GARDENS CEMETERY & CREMATION CENTREwww.cedarvalleymemorialgardens.ca • 250-722-2244 • A division of Arbor Memorial Services Inc.

money, time and undue strain on lovveedd ooneesss.

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250-722-2244

“ It feels good to knowit’s taken care of.”


TMThe Hyundai names, logos, product names, feature names, images and slogans are trademarks owned by Hyundai Auto Canada Corp. ◊Finance offers available O.A.C. from Hyundai Financial Services based on new 2011 Sonata Hybrid models with an annual finance rate of 0% for 60 months. Financing example: 2011 Sonata Hybrid $31,564 at 0% per annum equals $242.80 bi-weekly for 60 monthsfor a total obligation of $31,564. Cash price is $31,564. Example price includes Delivery and Destination of $1,565. Registration, insurance, PPSA, license fees and all applicable taxes are excluded. *Starting price for 2011 Sonata Hybrid is $31,564. Price for model shown: 2011 Sonata Hybrid Premium is $36,064. Delivery and Destination charge of $1,565 is included. Registration, insurance, PPSA,license fees and all applicable taxes are excluded. Fuel consumption for 2011 Sonata Hybrid (HWY 4.6L/100KM; City 5.5L/100KM) is based on EnerGuide fuel consumption ratings. Actual fuel efficiency may vary based on driving conditions and the addition of certain vehicle accessories. Fuel economy figures are used for comparison purposes only. ◊*Offers available for a limited time and subjectto change or cancellation without notice. See dealer for complete details. Dealer may sell for less. Inventory is limited, dealer order may be required. ∆See your dealer for eligible vehicles and full details of the Graduate Rebate Program. ††Hyundai’s Comprehensive Limited Warranty coverage covers most vehicle components against defects in workmanship under normal use and maintenance conditions.

2011 Sonata Hybrid

The 2011 Sonata is the first Hybrid to feature lithium polymer batteries – the smallest, lightest and most advancedhybrid batteries in the world. It’s just one part of our investment in eco-friendly technologies called Blue Drive.With an impressive 206 net horsepower, proprietary 6-speed automatic transmission, panoramic sunroof, and LCD trip computer, the Sonata Hybrid feels more like driving a conventional automobile. After all, just because you careabout the environment, doesn’t also mean you don’t care about a great driving experience.

KEEP THE SKY BLUE AND YOUR WALLET GREEN.

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4123 Wellington Road, Nanaimo, BC

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BC LUPUS SOCIETYProvides education & support to people with lupus.www.bclupus.org ....................................................... 800-585-8787

BC PARAPLEGIC ASSOCIATIONAssists people with spinal cord injuries & other physical disabilities to achieve independence.www.bcpara.org ......................................................... 877-816-8700

BC SCHIZOPHRENIA SOCIETYSupport & education for people with schizophrenia & other serious mental illnesses.www.bcss.org .............................................................. 888-888-0029

CANADIAN BLOOD SERVICESRecruits blood donors, organizes and operates blood donor clinics ..........................................................www.bloodservice.ca

CANADIAN DIABETES ASSOCIATIONPromotes health through diabetes research, education, service & advocacy.www.diabetes.ca ........................................................ 800-226-8464

CANADIAN LIVER FOUNDATIONDedicated to liver health & the elimination of over 100 forms of liver disease.www.liver.ca ................................................................. 800-856-7266

CEDAR VALLEY MEMORIAL GARDENS AND CEMETERY CREMATION CENTREDuring your time of need, you can be assured that we will

take care of all the details, so you can focus on what's most

important - the celebration and remembrance of life, as a

gathering of family and friends. 2347 Cedar Road, Cedar. www.cedarvalleymemorialgardens.ca (250) 722-2244See our ad on page 13

CEREBRAL PALSY ASSOC. OF BCInfo & referral, lending library, newsletter, resource materials,

public education, speakers bureau, bursaries and more.

www.bccerebralpalsy.com..................................... 800-663-0004

CLAIRES HOME CARE SERVICES LTDRehabilitation, housekeeping, cooking, cleaning, respite,

transportation, companionship, non-invasive foot care,

yard maintenance, handy man services. Nanaimo. www.claireshomecareservices.com 250-751-8114 / 1-888-751-8114See our ad on page 7

DCH HANDYMAN SERVICES - NANAIMO & AREAWe provide reliable, prompt & effi cient handyman service - from leaky taps to building decks and everything in between.

250-619-0712See our ad on page 22

Westhill Centre - 1816 Bowen Road250-740-3880

WE OFFER:• support/compression

stocking fi ttings• equipment rentals• blister packing service• free local delivery of

prescriptions• 10% seniors discount

everyday• lottery, stamps, fax &

photocopying

• phone & gift cards• ostomy/woundcare

nurse on staff (at Westhill)

• mastectomy/bra fi ttings (at Westhill)

• pharmacist authorized to give vaccinations (at Chase River)

Chase River - Next to Country Grocer250-755-1830



DENTURIST ASSOCIATION OF BCEverything you need to know about dentures & where you can fi nd a local denturist ............................ www.denturist.bc.ca

GREAT CANADIAN OIL CHANGE-COUNTRY CLUB CENTREYou're busy, we're fast. Warranty approved and no appointments necessary.www.nanaimooilchange.com 250-729-3666See our ad on page 17

HOME HELP-SUPPORT FOR SENIORS IN THEIR HOMEThere is a time in life when compassionate help is necessary to maintain independence. Cooking, Cleaning, Companionship. [email protected] 250-616-0574See our ad on page 13.

LOVE YOUR HOME-DEIDRE LOVE, REMAX REALTOR(TRADEMARK)Professional Real Estate Services with a commitment to integrity and kindness. #1 - 5140 Metral DriveNanaimo, B. C. V9T 2K8www.loveyourhomenanaimo.com(250) 751-1223 (offi ce) (250) 802-9810 (cell)ffiSee our ad on page 19

NANAIMO COMMUNITY SENIORS SOCIETYAny senior can be part of the group. Get together on Wednesdays for luncheon at noon at the Moose Hall in Chase River, cost is $6. plus GST. ............................................................................................ 250-754-1708

NANAIMO CITIZEN ADVOCACYNon-profi t society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity.110-55 Victoria Rd., Nanaimo ............................... 250-753-2321

NANAIMO COMMUNITY KITCHENSParticipants build skills, knowledge, friendships, and self-esteem while preparing low-cost healthy meals.www.nanaimocommunitykitchens.org271 Pine St., Nanaimo .............................................. 250-753-7470

NANAIMO FAMILY LIFE ASSOCIATIONNanaimo Family Life is dedicated to the children, youth, and families of our community. www.nfl abc.org/fl1070 Townsite Road, Nanaimo ............................. 250-754-3331

NANAIMO HARBOUR CITY SENIORSOff ers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ce hours; Monday to Friday 8:45 am to 4:30 pmffi500 Bowen Road, Nanaimo .................................... 250-755-7501

NANAIMO SENIOR PEER COUNSELLINGThe Senior Peer Counselling Program off ers emotional support and community connections to those who are 55 years and older. Referrals can be made by communty resources or self.1070 Townsite Road, Nanaimo ............................. 250-754-3331

nanaimoseniorsvillage.com

Call Tracy today to schedule a personal visit 250.760.2325 6089 - 6081 Uplands Drive

Assisted living, respite and complex care available

highgatenanaimo.com

So nice to come home to.



PARADISE ISLE SENIOR SOCIETYSeniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon.201 Albert Street, Nanaimo ................................... 250-754-9566

PARKINSON SOCIETY OF BCAddressing the personal and social consequences of Parkinson’s Disease in British Columbia.www.parkinson.bc.ca............................................... 800-668-3330

SALVATION ARMYThe largest non-governmental direct provider of social services in Canada. www.salvationarmy.ca19 Nicol Street, Nanaimo ........................................ 250-754-2621SENIOR OUTREACH TEAMProvides outreach help to seniors and their caregivers in their existing home setting (including long term care facilities). It provides nursing, social work, clinical counselling and psychiatry counsulting services and works closely with the Home and Community Care Program. 1665 Grant Avenue, Nanaimo .............................. 250-755-3301

ST. JOHN AMBULANCEInformation & registration services for fi rst aid training, emergency and CPR courses fi rst aid kits and supplies.www.sja.ca/bcyukon ................................................ 866-321-2651

THE ROYAL CANADIAN LEGIONThe Legion’s 1,600 branches provide support to veterans & seniors including low-cost housing, healthcare and home support. www.bcyukon.legion.caBranch 10 ....................................................................... 250-753-4442Branch 256 .................................................................... 250-754-8128Branch 257 .................................................................... 250-390-2841TELFORD'S BURIAL & CREMATION CENTRE"Infl ation Proof" Pre-arrangement plans - Markers & Monuments - Complete Service & Reception Facilities - Nanaimo & Ladysmith ONLY Independent Funeral Homes.112 Frend Street, Ladysmith (250) 245-5553595 Townsite Road (250)591--6644See our ad on page 4

THRIFTY FOODSWhen you go through the checkout, let the cashier know that you would like your groceries delivered and the arrangements will be make. To off set the cost of gasoline and vehicle maintenance, there will be a $5.00 charge per order.Port Place - 650 South Terminal Avenue (250) 729-2937Longwood Station - 5801 Turner Road (250) 729-4950Brooks Landing - 2000 Island Highway (250) 729-2933www.thriftyfoods.comSee our ad on page 9

TRACTOR FOR HIRE - GARETH SCAIFELawn care, strata care, hedge mowing, fi eld mowing. Call for free quotes. [email protected] (250) 616-4487See our ad on page 23

Country Club Centre(250) 729-3666

Show your BCAA card and Save!

Locally Owned & Operated!Locally Owned & Operated!No Appointments!No Appointments!

Warranty Approved!Warranty Approved!

• Make a giftnteer• Become a volunt

NTL is preeparing for the• Learn how NTLge increase in dem rsmentia suffererhu erershuge increa

• Find out about NTL’ss residentidentialand day programs

Tel: 250-585-5505 | www.nanaimotravellerslodge.com

You can dramatically improve the lives of people with dementia by giving to Nanaimo Travellers Lodge (NTL).

One in fi ve baby boomers will fall prey to dementia

charitable zation with 30 years servble organiza rving NTL is a non-profi t, chre the ated dementia care fae only dedica e facility the community. We aa. Go website to:o to our new win the Mid-Island area

Leonard Krog M.L.A.(Nanaimo)

4-77 Victoria CrescentNanaimo, B.C. V9R 5B9

Hours: Monday to Friday10:00 a.m. to 12:00 - 1 p.m. to 4 p.m.

Telephone: [email protected]

www.leonardkrog-mla.ca


www.johnsbedrooms.com1707 Bowen Rd. Nanaimo 741-1777

841 Cliffe Ave. Courtenay 897-1666Toll Free 1-800-663-5645

For over a quarter of a century now I’ve been searching for the perfect mattress system. I’ve listened to sales rep after sales rep telling me about their “latest and greatest, new and improved” products ad nauseam.

On many an occasion I’ve bought these “latest andgreatest” systems for my own stores, hoping each time that the product would live up to its hype. I’d conservatively guess that over the years we’ve spent over $150,000 on mattress systems that failed and warranties that didn’t work because of the fi ne print.

And over the years we’ve listened to innumerable clients who are in the same boat. They’ve spent thousands of dollars on conventional mattress systems that failed weeks, months or a couple of years after their purchase, only to fi nd that the terms of their warranty made it impossible to collect.

What’s wrong with the mattress industryIn the old days, mattress had quilted “comfort layers”

both top and bottom. This meant we all had to fl ip our mattresses regularly in order to effi ciently utilize both layers of topping.

Now I never met anyone who enjoyed fl ipping their mattress, so it was inevitable that sooner or later someone would come up with a solution. This great day arrived in 2003 when manufacturers declared that the “no fl ip mattress” was the answer. “No more fi ghting with your bed! With our New and Improved Product, all you have to do is lie down and go to sleep”

Sounds great, but were they really trying to save you extra work? No - they were trying to cut costs. Instead of quilting mattresses both top and bottom to provide you with two comfort layers, they saved a pile of money by only quilting the top. And because there’s only one quilted layer, guess what wears out twice as fast? You got it - your no-fl ip mattress.

So it turns out that while the no-fl ip gimmick may have saved you some work, the real winners are the manufacturers who cut their costs by cutting quality.

Why the warranties don’t workYou can still get 15 - 20 year warranties on these new-

fangled mattresses, so it looks like your new no-fl ip mattress should last as long as your old one.

But let’s take a look at the fi ne print. Old warranties used to protect you against the excessive softening of your mattress over time. New mattress warranties claim that up to 2 inches of visible height loss, or body impressions, are completely normal and so not warranted.

What does that mean exactly? Here’s an example.

We’ve all sat on a couch that’s old - you know, the kinds where you take a seat and your behind ends up lower then your knees. Have a look at the cushion when you climb out of the trough. Has it lost any height from its orginal size? Unlikely. But the top layer has lost all its ability to cushion you.

It’s almost impossible to lose height on foam, which is what all mattresses are topped with, but that doesn’t mean the foam is doing the job you paid it to do. As the couch example demonstrates, just because your mattresses might look fi ne, it doesn’t mean that it will remain comfortable. But your warranty probably won’t cover you if it doesn’t.

We have some solutionsThe mattresses in my stores are made exclusively for my

stores according to our specifi cations. We don’t follow the industry by touting new gimmicks, cutting corners and writing warranties that protect us, not you.

Instead, we use old-fashioned common sense coupled with great Canadian - made foams and we do a little backyard tinkering when we fi nd a better way or a superior product. Our mattress can be made differently from side to side to accommodate different comfort preferences, usually at no additional cost. The mattresses can be fl ipped - easily! - and if components like the topping material do wear out, they can easily and inexpensively replaced.

It’s not expensive!A good queen-size mattress from us starts at $499.99. Come

in and see our mattress specialists and fi nd out why we are “the home of a great night’s sleep:”.

How much money have you lost trying to get a good night’s sleep? If you want sweet dreams, read on. by John Rogers, President, John’s Bedroom Barn

The great “no-fl ip mattress” rip-off


GOVERNMENT INFORMATION

BC NURSELINESpeak to a registered nurse 24-hours or a pharmacist from 5pm to 9pm every day...............................................866-215-4700

OMBUDSMANBritish Columbia’s independent voice for fairness.www.ombudsman.bc.ca ......................................... 800-567-3247

PHARMACAREProvides fi nancial assistance to BC residents for eligible prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100

PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca1019 Wharf Street (4th fl oor) Victoriafl ............... 250-356-8160

RESIDENTIAL TENANCY OFFICEProvides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779

SERVICE BCBasic information on government programs, with toll free transfers to provincial government offi ces.www.servicebc.gov.bc.ca ....................................... 800-663-7867

TOURISM BRITISH COLUMBIAwww.hellobc.com ...................................................... 800-435-5622

TRAVEL ASSISTANCE PROGRAMAutomated application service 24/7.................... 800-661-2668

VITAL STATISTICS AGENCY - Working to improve the Birth, Death & Marriage Certifi cates, Marriage Licenses, Name Changes, Wills and Registry Information.www.vs.gov.bc.ca ........................................................888 876-1633

FEDERAL INFORMATION

ABORIGINAL BUSINESS CANADA300 W. Georgia, 21st Floor, Vancouverwww.abc-eac.ic.gc.ca ................................................604 666-3871

CANADA BORDER SERVICES AGENCYGeneral border services information. Speak to an agent from 8 :00 am – 4:00 pm Monday to Friday.www.cbsa.gc.ca ...........................................................800 461-9999

CANADA REVENUE AGENCYAccess forms & publications 24/7.www.cra-arc.gc.ca...................................................... 800-714-7257

• Daily Matinees • One ticket Tuesday all for only $1125*

Woodgrove Centre

250.390.5021

www.landmarkcinemas.com - Movie, pop & popcorn *Limited time offer. Surcharge on all 3D features

MLA Parksville–QualicumRon Cantelon

Office: 100 East Jensen Ave.

Parksville, BC, V9P 2G9

Phone: (250) 951–6018

Email: [email protected]

Website: www.roncantelonmla.bc.ca

Toll Free: 1 (866) 488–7041

Working for Our Seniors

To find out more about how the province can help assist you try callng the Health and Seniors' Information Line. The free, 1-800 telephone line offers seniors a single source for information about government services-including information about health programs, as well as other non-health services and initiatives.

Call – 1 800 465-4911You can also find out more information about the province’s services and initiatives by visiting:

www.seniorsbc.ca

Professional Real Estate ServicesSpecializing in Service to Boomers & SeniorsCommitted to Integrity and Kindness~ Deirdre Love

Deirdre LoveOffi ce 250.751.1223 • Cell 250.802.9810dlove@loveyourhomenanaimo.comwww.LoveYourHomeNanaimo.com

RE/MAX of Nanaimo#1-5140 Metral Drive, Nanaimo BC V9T 2K8

“Offi ce independently owned and operated”

Love Your HomeDEIRDRE LOVE • REALTOR™

SENIORS REAL ESTATE SPECIALIST


GOVERNMENT INFORMATION

MUNICIPAL INFORMATION

CITY OF NANAIMOHours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca455 Wallace St., Nanaimo ....................................... 250-754-4251

NANAIMO COUNCIL & MAYORMayor John Ruttan ................................................ 250-390-4724Councillor Bill Bestwick ........................................k 250-753-7065Councillor Bill Holdom ......................................... 250-729-8983Councillor Diana Johnstone............................... 250-754-9996Councillor Jim Kipp ............................................... 250-753-5212Councillor Fred Pattje ........................................... 250-758-7575Councillor Loyd Sherry......................................... 250-729-7323Councillor Merv Unger......................................... 250-756-0399

REGIONAL DISTRICT OF NANAIMOInformation about regional services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca100 East Jensen Ave, Parksville ............................ 877-607-4111

DISTRICT OF LANTZVILLEHours of Operation are 8:00am - 4:00pm, Monday to Friday.www.lantzville.ca7192 Lantzville Rd., Lantzville .............................. 250-390-4006

LANTZVILLE COUNCIL & MAYORMayor Colin Haime ................................................ 250-390-1304Councillor Rod Negrave....................................... 250-390-4892Councillor Brian Dempsey .................................. 250-390-4222Councillor Warren Griff ey .................................... 250-390-3540Councillor Denise Haime ..................................... 250-390-1304Councillor Douglas Parkhurst ............................ 250-390-3056Councillor Joe Bratkowski ................................... 250-390-2767

PROVINCIAL INFORMATION

RON CANTELON, MLA PARKSVILLE-QUALICUMBox 877, 100 East Jensen Avenue Parksville, B.C. V9P 2G9Toll Free: 1-866-488-7041 e-mail: [email protected] website: www.roncantelonmla.bc.caSee our ad on page 19

LEONARD KROG, MLA FOR NANAIMOMLA for Nanaimo since May 2005 and serves as opposition critic for the Attorney General. #4-77 Victoria Crescent,Nanaimo www.leonardkrog-mla.ca (250) 714-0630See our ad on page 17

DOUG ROUTLEY, MLA FOR NANAIMO-NORTH COWICHANAdvocacy & referral, fax service, photocopying, certify true copy service, ministry contact information. Box 524 / #524-1st Ave. Ladysmith www.dougroutley.ca 250-245-9375See our ad on page 25

NANAIMO COUNCIL & MAYORMayor John Ruttan ................................................ 250-390-4724Councillor Bill Bestwick........................................k 250-753-7065Councillor Bill Holdom ......................................... 250-729-8983Councillor Diana Johnstone............................... 250-754-9996Councillor Jim Kipp ............................................... 250-753-5212Councillor Fred Pattje ........................................... 250-758-7575Councillor Loyd Sherry......................................... 250-729-7323Councillor Merv Unger ......................................... 250-756-0399

LANTZVILLE COUNCIL & MAYORMayor Colin Haime ................................................ 250-390-1304Councillor Rod Negrave....................................... 250-390-4892Councillor Brian Dempsey .................................. 250-390-4222Councillor Warren Griff ey .................................... 250-390-3540Councillor Denise Haime ..................................... 250-390-1304Councillor Douglas Parkhurst ............................ 250-390-3056Councillor Joe Bratkowski ................................... 250-390-2767

home medical equipment

Nanaimo - 2517 Bowen Road (250) 756-9875 (USED/CONSIGN) - 2110 Northfield Road (250) 756-9878 Duncan - 2628 Beverly Street (250) 709-9939 Powell River - 4488 Marine Avenue (604) 485-9310

North Island toll-free call 1-800-667-1406

www.nanaimo.medichair.com

complete products

complete services

walkers/rollators wheelchairs

scooters/power chairs lift chairs canes/crutches stairlifts/porch lifts bathroom safety seating systems

aids to daily living bedroom safety residential elevators soft goods

in-house service in-home trials delivery/set-up options

free in-home assessments

locally owned & operated

CompleteSolutions


SENIORS SAFETY & SECURITY

OTHER RESOURCES

BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940

BC CENTRE FOR ELDER ADVOCACY & SUPPORTIndividuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca411 Dunsmuir Street, Vancouver......................... 866-437-1940

BETTER BUSINESS BUREAU OF VANCOUVER ISLANDIt Starts With Trust! The BBB of Vancouver Island promotes fairness & honesty in the marketplace.www.vi.bbb.org220-1175 Cook St, Victoria ..................................... 877-826-4222

CANADIAN BAR ASSOCIATIONPromotes fair justice systems, eff ective law reform, equality in the legal profession and discrimination elimination.Dial-A-Lawyer Information:

Referral Service ............................................................800 663-1919Dial-a-Law Scripts .......................................................800 565-5297

CANADIAN SAFETY COUNCILSafety education materials, product information for seniors and contact numbers for provincial safety leagues (fi re safety, propane, sports and active living, etc.)Visit online at ...........................................www.safety-council.org

CRIME STOPPERSPays up to $2000 for information that leads to an arrest for drug off ences and stolen property recovery.www.crimestoppersonline.ca ............................... 800-222-8477

DIAL-A-LAWA free service providing general information about law in BC. Monday to Friday, 8:30am to 4:30pm .................. 800-565-5297

JUSTICE INSTITUTE OF BCEducating & training those who want to make communities safer. www.jibc.bc.ca ...........................................800-222-8477

LAWLINKFree legal info, advice & self-help resources.www.lawlink.bc.ca ..................................................... 866-577-2525

NANAIMO LIFELINE PROGRAMPersonal Emergency Response Service - sends help at the push of a button. #202-1801 Bowen Road, Nanaimo www.nanaimohospitalfoundation.com/lifeline 250-739-5770See our ad on page 4

Moving - Aging in Place?Let Delaney Relocation & Home Support Services Inc. take care of all the details. We help people stay in their own homes longer if that is what they desire - by organizing your space. As a certifi ed senior advisor, Anne Delaney can take a client focused approach to moving. We handle everything from downsizing, decluttering, packing, unpacking, to full set up of the new home.Call Anne at 1.250.334.9922, cell #250.338.3359 or visit our website www.delaneyrelocation.com

2010 Chamber of Commerce - Small Business of the Year Award

Delaney Relocation & Home Support Services Inc.

Legal Excellence. Island Values.

250-754-3321Toll Free: 1-800-263-3321

RAMSAY LAMPMAN RHODESLegal Excellence. Island Values.

l l i f @ l l 111 W ll S N i

RAMSAY LAMPMAN RHODESwww.rlr-law.com [email protected] w.w.com

L A W Y E R Sr l rBarristers, Solicitors & Mediators

Areas of LawBusiness Law• Civil Litigation• Commercial Litigation• Construction Law• Criminal Law• Divorce & Family Law• Mediation & Arbitration• Personal Injury / ICBC Claims• Real Estate Law• Wills & Estates•


SENIORS SAFETY & SECURITY

EMERGENCY NUMBERS

POLICE, FIRE OR AMBULANCE ..................................DIAL 911All areas serviced by 911 except Lasqueti .......... 250-248-6111

AIR OR MARINE EMERGENCYFor aerial or water emergencies ............................. 800-567-5111

ALCOHOL & DRUG REFERRALHelpline off ering 24 hour assistance .................... 800-663-1441

BC - SPCAFor animal emergencies in Nanaimo ................... 250-758-8444

CHILD FIND BCTo report a missing child or sighting.................... 888-689-3463

CRISIS INFORMATION LINEAAFor persons in emotional distress.......................... 888-494-3888

EARTHQUAKE, FLOODS, TSUNAMISPlus dangerous goods & spills ................................ 800-663-3456

EMERGENCY SERVICESShelters, medical transporation, etc. .................... 800-663-9122

FOREST FIRESFor reporting forest fi res only ................................. 800-663-5555

GAS LEAKS & ODOURSTerasen Gas .................................................................... 800-663-9911

HAVEN SOCIETYAA24-hour help for abused woman........................... 250-754-0764

POISON CONTROL CENTREInfo, resources & emergencies ................................ 800-567-8911

POWER OUTAGES & EMERGENCIESCellular *49376 or ........................................................ 888-769-3766

FIRE DEPARTMENTS (NON-EMERGENC

CEDAR ....................................................................... 250-722-3122

CRANBERRY ............................................................ 250-754-6068

EAST WELLINGTON ..........................................................................

EXTENSION ............................................................. 250-754-3235

GABRIOLA ISLAND .............................................. 250-247-9677

LANTZVILLE ............................................................ 250-390-2811

NANAIMO ................................................................ 250-753-7311

NANOOSE BAY ....................................................... 250-468-7141

NORTH OYSTER..................................................... 250-245-5111

FIRE DEPARTMENTS ( NON-EMERGENCY )

CEDAR ....................................................................... 250-722-3122

CRANBERRY ............................................................ 250-754-6068

EAST WELLINGTON ..........................................................................

EXTENSION ............................................................. 250-754-3235

GABRIOLA ISLAND .............................................. 250-247-9677

LANTZVILLE............................................................ 250-390-2811

NANAIMO ................................................................ 250-753-7311

NANOOSE BAY....................................................... 250-468-7141

NORTH OYSTER ..................................................... 250-245-5111

NOW OPEN!NEW PATIENTS WELCOME! connecting people with life

Hanan MerrillHanan MerrillRegistered Hearing Instrument Practitioner

[email protected]

Call Now for your FREE Hearing Test!#501-5800 Turner Rd. - Northridge Village (across from Northridge Fitness)

250-585-4100

Hearing TestsHearing Aid Sales and ServiceHearing Aid Parts and AccessoriesAssistive Listening DevicesCustom Hearing ProtectionListening Rehabilitation Program


HEALTH & FINANCIAL SERVICES

BELTONEFree hearing tests, hearing aid dispensing, repairs, batteries, WCB and DVA provider. #105 - 2000 North Island Highway, Nanaimowww.beltone.com (250) 756-9900See our ad on page 3

CALVORI HEARINGHearing ads & hearing tests. Full time Audiologist. #110-2124Bowen Road, Nanaimo www.calvorihearing.com 250-760-0749See our ad on page 4

CENTRAL DRUG STORESProviding prescriptions, specialty compounding, blister packaging, & home health care products. Six Nanaimo locations to serve you.Corner of Albert/Dunsmuir Street 250-753-6401346 Campbell Street 250-753-53421125 Dufferin Crescent 250-716-0063ffff2220 Bowen Road 250-758-77116010 Brickyard Road 250-751-2576Lantzville Road 250-390-4423See our ad on page 2

CLINE MEDICAL CENTRENew answers for medical conditions - Our integrative approach to healing. 233 Prideaux Street, Nanaimo www.clinemedical.com (250) 753-3030See our ad on page 2

MEDICHAIR - NANAIMOFull sales, service & rental provider of home medical equipment. Locally owned. 2517 Bowen Road, Unit #6, [email protected] 250-756-9875 / 1-800-667-1406See our ad on page 20

MS SOCIETY OF CANADA - CENTRAL ISLAND CHAPTERPO Box 39046, Nanaimo V9R 7B7 www.mssociety.ca/centralisland 250-754-6321

MEDIC ALERT FOUNDATIONwww.medicalert.ca ................................................... 800-668-1507

NANAIMO HEARING CLINICFull service hearing clinic off ering hearing testing, hearing aid sales & service and other related products & services.501 - 5800 Turner Road, Nanimo (Northridge Village)(250) 585-4100www.nanaimohearingclinic.comSee our ad on page 12

PHARMASAVEHome health care products, equipment rentals, crutches, wheel chairs, walker, blister packing. Free prescription delivery, 10% senior's discount everyday. 2 locations:#5 - 1273 South Island Highway (Chase River) (250) 755-1830 1816 Bowen Road (Westhill Plaza) (250) 740-3880www.pharmasave.comSee our ad on page 15

TRACTOR HIRETRACTOR HIRELawn Care/Strata CareLawn Care/Strata Care

Ph: 250-616-4487Ph: 250-616-4487✔ HeHeHHeHeHeHeHeHeHeHeHeHeeHeHeHeeHeHeHHeHeeHeHeeeHHHHHHHHHedgdgdgdgdgdgdgdgdgdgdgdggdgdgdgddgdgdggdgggdgeee e ee ee e eee eeeeee ee momomomomomommomomomomomomomomomomomomommomoomomomomommmom wwiwwwiwwwwwiwwiwwwwiwiwwwwwwwwwwwwwwwwwwiww ngngnngngnnngngngngngngggngngnggnnngnnggnngnngnngggnngggggnnHeedge mowowing✔ FFiFFFiFFiFiFiFiFFiFFFFiFiFFFFFFiFFFiFFFFFFFFFFFFFFFFFFFFF eeleeeeeleeeeleleleleleleee d d d dd dd d d momomomomomomomomomomommmmommomoomomoomomomoomoooommmmomomoomooooooooooooowwiwwwiwiwiwwwwwwwwwwwiwwwwwwwwwwww ngngngngngngngngnnnngngngngnngnngnnnnnnnnnnngngnnnngnnnnnnndddddddddddddddddddddddddddddddddddd ggggggggggggggggggggld g✔

A Home For Seniors•Enjoy Great Meals, Activities

and Outings.•Respite & Daycare Available.

250-716-19202263 Jingle Pot Road, Nanaimo

www.keepinghouseseniorshome.com

A Home For Seniors•Enjoy Great Meals, Activities

and Outings.•Respite & Daycare Available.

250-716-19202263 Jingle Pot Road, Nanaimo

www.keepinghouseseniorshome.com

Keeping HouseKeeping House

Active Healthy Independent Lifestyle

Senior RetirementSenior Retirement

• Three Nutritious Daily Meals• Housekeeping • Linen & Laundry Service • Activities

• Transportation• Reasonable Rates• Close to Clinics, Mall, Parks, Waterfront, Theatre, Banks, and Hospital

250-751-4933 www.hecategardens.com

Enjoy a Healthy ActiveEnjoy a Healthy ActiveIndependent LifestyleIndependent Lifestyle



RAMSAY LAMPMAN RHODESOne of Vancouver Island's largest law fi rms, off ering trusted legal advice & representation across a broad spectrum of legal subject areas.111 Wallace StreetNanaimo, B.C. www.rlr-law.com (250)754-3321See our ad on page 21

RX RAM PHARMACYA pharmacy with a diff erence specializing in medication management, home health care, customized prescription and non-prescription medications, blister packaging, free prescription delivery.103-1629 Townsite Road, (250) [email protected] our ad on page 8

HEALTH

BC HEALTH GUIDE PROGRAMReliable health info that you can trust. 24 self-care program to you better understand & manage your health.www.bchealthguide.org ......................................... 800-465-4911

BC NURSELINEProvides 24-hour, confi dential health information & advice. Speak to a registered nurse 24-hours or a pharmacists from 5pm to 9pm every day.

HEALTH & SENIORS’ INFORMATION LINESeniors can speak with a real person to answer questions on health programs & services. Mon to Fri, 8:30am to 4:30pm.www.hls.gov.bc.ca/seniors .................................... 800-465-4911

HEALTH INSURANCE BCAdministers the Medical Services Plan (MSP) and PharmaCare on behalf of the Ministry of Health Services.www.hibc.gov.bc.ca ...................................................800 663-7100

HEALTHLINK BCSpeak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7. www.healthlinkbc.ca.............Dial 811 (Hearing Impaired 711)

MEDICAL SERVICES PLANAutomated 24/7 phone service with limited information about your MSP account, benefi ts and services.www.health.gov.bc.ca.............................................. 800-663-7100

MENTAL HEALTH INFORMATION LINEwww.heretohelp.bc.ca............................................. 800-661-2121

NANAIMO & DISTRICT HOSPITAL FOUNDATONThe foundation creates opprtunities for donors to advance helthcare in our communities. #102-1801 Bowen Road, Nanaimo. www.nanaimohospitalfoundation.com 250-755-7690



PHARMACAREProvides fi nancial assistance to BC residents for eligible prescription drugs and designated medical supplies.www.gov.bc.ca/health ............................................. 800-663-7100

SENIORS CANADA ONLINEProvides a fast way for seniors, their families , caregivers & organizations that support seniors to access trusted information on a range of topics .................www.seniors.gc.ca

PROVINCIAL HEALTH SERVICES AUTHORITY (PHSA)700 –1380 Burrard Street, Vancouver....................604 675-7400

FINANCE

BC ASSESSMENT AUTHORITYProduces independent assessments on an annual basis for all BC property owners ...................................www.bcassessment.ca

BC PENSIONERS ORGANIZATIONPromotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601

CANADA BENEFITSInformation about federal, provincial, and territorial benefi t programs and services for seniors and individuals. www.canadabenefi ts.gc.cafi ..................................... 800 622 6232

CANADA REVENUE AGENCYAccess to forms & publications 24/7.www.cra-arc.gc.ca...................................................... 800-714-7257

CREDIT COUNSELLING SOCIETY OF BCA not-for-profi t debt solutions service.

www.nomoredebts.org ........................................... 888-527-8999

GUARANTEED INCOME SUPPLEMENTIf you are a senior living on a low income, you may be eligible

for the Guaranteed Income Supplement (GIS), which provides

additional money, on top of the Old Age Security Pension.www.servicecanada.gc.ca .......................................800 277-9914

PUBLIC GUARDIAN & TRUSTEE OF BCAdult’s right to self-determination, support & protection for

those vulnerable to abuse or incapable of making their own

decisions.www.trustee.bc.ca1019 Wharf Street (4th fl oor) Victoriafl ............... 250-356-8160

TEMPORARY PREMIUM ASSISTANCETemporary Premium Assistance (TPA) provides a short-term period of Medical Service Plan (MSP) premium waver for qualifying individuals and families

[email protected] ..............................................................800 207-2051

EldersIn Transition

Moving Out - Moving In - Moving On

When Life HappensThe Hospice Shoppe Can Help

The Nanaimo Hospice Shoppe thrift store offers a free service to seniors and family members when life transitions require the sorting and disposition of household and personal belongings.

Call 250-758-8886 for information

www.nanaimohospiceshoppe.com


SENIORS TRANSPORTATION

LEISURE, RECREATION & SHOPPING

AVALON CINEMA CENTRE-WOODGROVE CENTRECheck out our website for daily shows, or call for showtimes.www.landmarkcinemas.com 250-390-5021See our ad on page 19

CRUISE PLUS MANAGEMENT LTD.Full service travel agency specializing in cruise and exclusively packaged vacations. P.O. Box 40, 7143 Caillet Road, Lantzville. www.cruiseplus.ca (250)390-0220, 1-800-854-9664.See our ad on page 28

THE FOAM GUYRest, relax recover. Mattresses, cushions and upholstery for your residential. commercial and medical needs. 6481 - BPortsmouth Road, nanaimo, www.foamguy.ca (250) 933-0600See our ad on page 10

JOHNS BEDROOM BARNLarge selection of foam, solid wood furniture, convenient on-site services and deliveries. Locally owned and operated since 1989. 1707 Bowen Road, Nanaimo www.johnsbedroombarn.com (250) 741-1777See our ad on page 18

NANAIMO COMMUNITY SENIORS SOCIETYAny senior can be part of the group. Get together on Wednesdays for luncheon at noon at the Moose Hall in Chase River, cost is $6. plus GST. ............................................................................................ 250-754-1708

NANAIMO HARBOUR CITY SENIORSOff ers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ce hours; Monday to Friday 8:45 am to 4:30 pmffi500 Bowen Road, Nanaimo .................................... 250-755-7501

NANAIMO THEATRE GROUPCommunity theatre off ering 5 quality plays per season. 2373 Rosstown Road, Nanaimowww.nanaimotheatregroup.com (250) 758-7246.See our ad on page 10

PARADISE ISLE SENIOR SOCIETYSeniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon.201 Albert Street, Nanaimo ................................... 250-754-9566

SERGE AND SEWRetailer of sewing machines, sergers and accessories. Repairs and service. Classes available. #105 Nored Plaza, North Nanaimo. www.sergesew.com (250) 390-3602See our ad on page 22

WOODGROVE CENTREWith over 150 stores and services to choose from, you are sure to fi nd everything you are looking for. 6631 North Island highway, Nanaimo. www.woodgrovecentre.com (250)390-2721See our ad on page 7

BC FERRIESBC seniors (65 and over) travel free on most BC routes Mon-Thur except holidays. Passenger fares only.www.bcferries.com .............................................888-223-3779

BC HIGHWAY CONDITIONSCheck highway driving conditions online or by using their automated phone service.www.drivebc.ca ...................................................800-550-4997

BC TRANSITLinking communities, businesses & lifestyles. Visit online atwww.bctransit.com

HANDY DARTA door-to-door transit system for those unable to access the public transit system .................................................. 250-248-4557

JIM PATTISON HYUNDAIWe off er a diverse collection of new vehicles and premium preowned vehicles. Come visit us at 4123 Wellington Road, Nanaimo. www.jphyundainanaimo.ca 1-888-841-1855See our ad on page 14

1 Bedroom Suites Available Starting at $1,925.00 per month

La Rosa Gardens provides luxurious living for discerning retirees who want a carefree lifestyle and the time to enjoy the fi ner things in life. A stately,

four-storey complex, La Rosa Gardens is situated in a lush setting, and is conveniently located in beautiful Ladysmith, British Columbia.

1211 Cloke Road,Ladysmith

Ph: 250-245-1016

La RosaGardens

A total of 34 private suites, and in • partnership with the ppVancouver Island Health Authority, 26 Assisted Living suitesAll suites have Bedside & Bathroom, • 24 hr. Emergency Response SystemConcrete fi• audible and visual fi re alarm system

Three delicious meals prepared by yyour chefs and served in our formal dining room each day

•

•

Home Support through Vancouver Island Health Authority

La RosaGardens


at Origin at Longwood Active Lifestyle Community

ASSISTED LIVING SUITES TRIAL STAYS AVAILABLE

FULL SERVICE RENTALS LONG-TERM CARE SUITES

Nan

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Parkw

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Hammond Bay Road

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Brannen Lake

Long Lake

Metral D

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Uplands Drive

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LongwoodStation

NanaimoNorth Town

Centre

WoodgroveCentre

Oliver Road

Oliver Road6205 Oliver Road (at Uplands)

Nanaimo 250-751-7755

www.originlongwood.ca

ACTIVE LIFESTYLE COMMUNITY

ASK ABOUT OUR VAVV CATIONAA STATT YSAA / RECOVERY / CAREGIVER RELIEF

The First Choice for Care in your Community

Origin at Longwood, an Active Lifestyle Community in Nanaimo with an established reputationfor excellence in service and care is now proud to offer Long-Term Care as part of our care continuum.

For more information on rates and availability and to find the care that is right for you, please contact Heather Goudreau or Jean Skoreyko, R.N. at 250-751-7755.

COUPL

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PRINCESS CRUISESescape completely®

Life is not measured by the number of breaths we take, but by the number of moments that take our breath away.

250.390.0220250.390.0220www.cruiseplus.caCruisePlus

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nanaimo seniors resource directory fall 2011

Documents

nanaimo worth

seniors services organizations

seniors housing

seniors transportation

seniors centres

information resource

hearing care experience

services available