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NA-series HMI Programmable Terminal Practices Guide NJ/NX Troubleshooter For the Intermediate Level NA5-15[]101[] NA5-12[]101[] NA5-9[]001[] NA5-7[]001[] V420-E1-01

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Page 1: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

NA-series HMI Programmable Terminal

Practices Guide NJ/NX Troubleshooter For the Intermediate Level

NA5-15[]101[] NA5-12[]101[] NA5-9[]001[] NA5-7[]001[]

V420-E1-01

Page 2: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

2

■ Introduction

This guide provides reference information for the use of NJ/NX troubleshooter. It does not provide

safety information.

Be sure to obtain the NA-series Programmable Terminal User's Manuals, read and understand the

safety points and other information required for use, and test sufficiently before actually using the

equipment.

Page 3: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

3

Terms and Conditions Agreement

Warranty, Limitations of Liability

Warranties

Exclusive Warranty

Omron’s exclusive warranty is that the Products will be free from defects in materials and

workmanship for a period of twelve months from the date of sale by Omron (or such other period

expressed in writing by Omron). Omron disclaims all other warranties, express or implied.

Limitations

OMRON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED,

ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE OF THE PRODUCTS. BUYER ACKNOWLEDGES THAT IT ALONE HAS

DETERMINED THAT THE PRODUCTS WILL SUITABLY MEET THE REQUIREMENTS OF

THEIR INTENDED USE.

Omron further disclaims all warranties and responsibility of any type for claims or expenses

based on infringement by the Products or otherwise of any intellectual property right.

Buyer Remedy

Omron’s sole obligation hereunder shall be, at Omron’s election, to (i) replace (in the form

originally shipped with Buyer responsible for labor charges for removal or replacement

thereof) the non-complying Product, (ii) repair the non-complying Product, or (iii) repay or

credit Buyer an amount equal to the purchase price of the non-complying Product; provided

that in no event shall Omron be responsible for warranty, repair, indemnity or any other

claims or expenses regarding the Products unless Omron’s analysis confirms that the

Products were properly handled, stored, installed and maintained and not subject to

contamination, abuse, misuse or inappropriate modification. Return of any Products by

Buyer must be approved in writing by Omron before shipment. Omron Companies shall not

be liable for the suitability or unsuitability or the results from the use of Products in

combination with any electrical or electronic components, circuits, system assemblies or any

other materials or substances or environments. Any advice, recommendations or

information given orally or in writing, are not to be construed as an amendment or addition to

the above warranty.

See http://www.omron.com/global/ or contact your Omron representative for published

information.

Limitation on Liability; Etc

OMRON COMPANIES SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL,

OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCTS, WHETHER

SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE OR STRICT

LIABILITY.

Further, in no event shall liability of Omron Companies exceed the individual price

oftheProduct on which liability is asserted.

Page 4: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

4

Application Considerations

Suitability of Use

Omron Companies shall not be responsible for conformity with any standards, codes or

regulations which apply to the combination of the Product in the Buyer’s application or use

of the Product. At Buyer’s request, Omron will provide applicable third party certification

documents identifying ratings and limitations of use which apply to the Product. This

information by itself is not sufficient for a complete determination of the suitability of the

Product in combination with the end product, machine, system, or other application or use.

Buyer shall be solely responsible for determining appropriateness of the particular Product

with respect to Buyer’s application, product or system. Buyer shall take application

responsibility in all cases.

NEVER USE THE PRODUCT FOR AN APPLICATION INVOLVING SERIOUS RISK TO

LIFE OR PROPERTY WITHOUT ENSURING THAT THE SYSTEM AS A WHOLE HAS

BEEN DESIGNED TO ADDRESS THE RISKS, AND THAT THE OMRON PRODUCT(S) IS

PROPERLY RATED AND INSTALLED FOR THE INTENDED USE WITHIN THE OVERALL

EQUIPMENT OR SYSTEM.

Programmable Products

Omron Companies shall not be responsible for the user’s programming of a programmable

Product, or any consequence thereof.

Disclaimers

Performance Data

Data presented in Omron Company websites, catalogs and other materials is provided as a

guide for the user in determining suitability and does not constitute a warranty. It may

represent the result of Omron’s test conditions, and the user must correlate it to actual

application requirements. Actual performance is subject to the Omron’s Warranty and

Limitations of Liability.

Change in Specifications

Product specifications and accessories may be changed at any time based on

improvements and other reasons. It is our practice to change part numbers when published

ratings or features are changed, or when significant construction changes are made.

However, some specifications of the Product may be changed without any notice. When in

doubt, special part numbers may be assigned to fix or establish key specifications for your

application. Please consult with your Omron’s representative at any time to confirm actual

specifications of purchased Product.

Errors and Omissions

Information presented by Omron Companies has been checked and is believed to be

accurate; however, no responsibility is assumed for clerical, typographical or proofreading

errors or omissions.

Page 5: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5

Contents

Terms and Conditions Agreement ........................................................................ 3

Warranty, Limitations of Liability ............................................................................................. 3 Application Considerations ..................................................................................................... 4 Disclaimers ............................................................................................................................. 4

1 Related Manuals ............................................................................................. 7

2 Precautions .................................................................................................... 8

3 Introduction .................................................................................................... 9

3-1 Architecture .............................................................................................................. 9 3-2 System Configuration ............................................................................................. 12

4 External Specification ................................................................................. 13

4-1 Data Sheet of NJ/NX Troubleshooter ..................................................................... 13 4-2 Differences from the NS-series Troubleshooter ..................................................... 15

5 Each Page ..................................................................................................... 16

5-1 Transition Flow of Startup Page ............................................................................. 16 5-2 Transition Flow of Detailed Page ........................................................................... 17 5-3 Active Events Controller Status Page .................................................................... 19 5-4 Active Controller Events Page ............................................................................... 21 5-5 Active User Events Page ....................................................................................... 25 5-6 Event Logs Controller Status Page ........................................................................ 29 5-7 Controller Event Logs Page ................................................................................... 31 5-8 User Event Logs Page ........................................................................................... 35

6 NJ/NX Troubleshooter Function ................................................................. 39

6-1 How to Start the NJ/NX Troubleshooter ................................................................. 40 6-2 Support Language .................................................................................................. 41 6-3 Security Settings .................................................................................................... 43 6-4 Screen Capture ...................................................................................................... 44

Page 6: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

6

6-5 Exporting Event Logs ............................................................................................. 46

7 Related Actions and Functions .................................................................. 48

7-1 Events and Actions ................................................................................................. 48 7-2 Functions ................................................................................................................ 49

8 Data Type ...................................................................................................... 50

9 Sysmac Studio Setup .................................................................................. 51

9-1 Multiview Explorer - Troubleshooter ....................................................................... 51 9-2 Multiview Explorer - Controller Event ..................................................................... 53

10 How to Pre-set the Troubleshooter ............................................................ 54

10-1 How to Set User Errors/User Information ............................................................... 54 10-2 How to Set the Pages Associated with User Errors ............................................... 57 10-3 How to Set the User Error Notifucation of Major Fault ........................................... 58 10-4 How to Automatically Launch the Troubleshooter when Error Occurs .................. 60 10-5 How to Map the Language ..................................................................................... 61

11 Pages and Procedure when Error Occurs ................................................. 63

11-1 Active Events and Event Logs ................................................................................ 63 11-2 How to Check and Reset Active Events ................................................................. 64 11-3 How to Check and Clear Event Logs ..................................................................... 71

Revision History ................................................................................................... 77

Page 7: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

7

1 Related Manuals

The following manuals are related to this manual.

Cat. No. Model Manual name

W500 NJ501-[][][][]

NJ301-[][][][]

NJ101-[][][][]

NJ-series CPU Unit Hardware User’s Manual

W501 NX701-[][][][]

NJ501-[][][][]

NJ301-[][][][]

NJ101-[][][][]

NJ/NX-series CPU Unit Software

User’s Manual

W506 NX701-[][][][]

NJ501-[][][][]

NJ301-[][][][]

NJ101-[][][][]

NJ/NX-series CPU Unit Built-in EtherNet/IPTM Port

User’s Manual

W505 NX701-[][][][]

NJ501-[][][][]

NJ301-[][][][]

NJ101-[][][][]

NJ/NX-series CPU Unit Built-in EtherCAT® Port

User's Manual

W504 SYSMAC-SE2[][][] Sysmac Studio Version 1 Operation Manual

W502 NX701-[][][][]

NJ501-[][][][]

NJ301-[][][][]

NJ101-[][][][]

NJ/NX-series Instructions Reference Manual

0969584-7 W4S1-05□

W4S1-03B

[Instruction Sheet] W4S1 Switching Hub (ENG/JPN)

V117 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]

NA-series Programmable Terminal Hardware User’s Manual

V118 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]

NA-series Programmable Terminal Software User’s Manual

V119 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]

NA-series Programmable Terminal Device Connection User’s Manual

V120 NA5-15W[][][][] NA5-12W[][][][] NA5-9W[][][][] NA5-7W[][][][]

NA-series Programmable Terminal Startup Guide

E429 E3NW-ECT E3NW-ECT EtherCAT® Digital Sensor Communication Unit Operation Manual

Page 8: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

8

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Page 9: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

9

3 Introduction

The NJ/NX troubleshooter has the ability to monitor and reset the following events that are

monitored with the NJ/NX event function on the NA screen; events occurred in the

Controller, events defined to the Controller by the user, and these event logs.

The troubleshooter has the following main functions. Monitors and resets events (active events). Monitors and clears event logs. Moves to the NA user page associated with user error. Captures the page for active events/event logs. Outputs event logs in CSV file.

3-1 Architecture

You can check the active errors and event logs with the NJ/NX troubleshooter.

1.Controller error, Controller information

This is an error or information that is monitored by the NJ/NX-series Controller.

This can not be edited by the user.

You can monitor errors in the CPU Unit, NX slave terminal, EtherCAT slave, and CJ Unit

on the NA screen.

2.User error, User information

This is an error or information that can be difined by the user with the Sysmac Studio.

Detailed Information such as a troubleshooting method can be set.

You can monitor user errors that are generated with “instruction to generate user errors

(SetAlarm)”.

You can monitor user information that is generated with “instruction to generate user

information (SetInfo)”, but only as an event log (be discussed later).

The Sysmac Studio is used to set user errors/user information (refer to Section 8-1).

User errors can be transferred to the associated NA user page with the Sysmac Studio

(same as NS function).

3.Controller event log, User event log

You can monitor the occurred controller error/controller information as a controller event

log. You can also monitor the occurred user error/user information as a user event log.

These event logs are retained until the user clears the logs or memory. If the number of

logs exceeds the maximum limit, the oldest log will be cleared.

Page 10: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

10

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Page 11: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

11

Additional Information

Information of active events and event logs occurred in each function module,

EtherCAT slave terminal, or IO bus is retained in the battery-backup memory

(non-volatile memory) of the CPU Unit.

Additional Information

Only NJ-series can connect Units to I/O bus.

Page 12: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

12

3-2 System Configuration The main hardware configuration using the NJ/NX troubleshooter is shown in the following figure.

Additional Information

Only NJ-series can connect Units to I/O bus.

NA-series NJ/NX-series CPU Unit

I/O bus(CJ Unit)

EtherCATslave

EtherCATslave

coupler Unit Unit

Display control

Event control

Device to be detected

I/O bus(CJ Unit)

Page 13: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

13

4 External Specification

4-1 Data Sheet of NJ/NX Troubleshooter

The items related to the NJ/NX troubleshooter during the NA operation are given below.

Function

CPU Unit

NX701-

[][][][]

NJ501-

[][][][]

NJ301-

[][][][]

NJ101-

[][][][]

Max. no of

event logs

Controller

event log

System log 2048 logs 1024 logs 512 logs 512 logs

Access log

User event log 2048 logs 1024 logs 512 logs 512 logs

Support

language

System resource 9 languages for NA

Controller event log Japanese, English

User event log Up to 9 languages (9 patterns)

Area to obtain

controller

error

PLC Common - -

IO Bus Master Unable to

connect

-

IO Bus Unit

*1

Unable to

connect

Rack No. 0 to 3

Slot No. 0 to 9

Motion

control

Common - -

Axis No. 0 to 255 No. 0 to 63

Axis group No. 0 to 63 No. 0 to 31

EtherNet/IP Communication

port

*2

Port 1 ,Port 2 Port 1

CIP

*3

Port 1 ,Port 2 Port 1

TCP appli - -

EtherCAT Common - -

Master - -

Slave

*4

Node No.

1 to 512

Node No. 1 to 192

*1 Event logs in the CJ Unit of FINS2102 can not be monitored /cleared.

*2 When a NX701-[][][][] is connected and controller errors are occurring in the EtherNet/IP communication

port, the controller errors can be filtered for each port, for instance,“Communication port1”

and ”Communication port2”.

*3 When a NX701-[][][][] is connected and controller errors are occurring in the EtherNet/IP CIP, the

controller errors can be filtered for each port, for instance, “CIP1” and ”CIP2”.

*4 When a controller error is occurring in the EtherCAT slave, the controller errors can be filtered for each

node, for instance, “[001]Slave” and ”[002]Slave”.

Page 14: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

14

The items related to the NJ/NX troubleshooter in the Sysmac Studio are given below.

Item Function

Multiview

Explorer

Troubleshooter Automatic Launch Sets to automatically launch the NJ/NX troubleshooter when an event

occurs.

Security Settings Sets an authority for each access level to execute specific operations

of the NJ/NX troubleshooter.

Language Mapping Assigns a NA project language to a user event language of the NJ/NX

project.

Target device for

screen capture and

exported files

Sets the target device to save the screen capture and output of CSV

file that are performed by the NJ/NX troubleshooter.

User event The user event set in the Controller can be associated with the NA

user pages.

The supported devices and troubleshooter functions (NX-series)

System configuration Troubleshooter function

Error display Error reset Event log display Event log reset

NX-series CPU Unit Supported

EtherCAT slave (Sysmac device) Supported

EtherCAT

slave terminal

EtherCAT Coupler Unit Supported

NX Unit Supported Supported *1 Supported

*1: A safety program may be required to reset errors for Safety Control Unit. For information on error reset in

the Safety Control Unit, refer to the “NX-series Safety Control Unit User’s Manual (Z930-E1-07)”.

The supported devices and troubleshooter functions (NJ-series)

System configuration Troubleshooter function

Error display Error reset Event log display Event log reset

CPU rack NJ-series CPU Unit Supported

CJ Unit Supported Percially not supported *1 EtherCAT slave (Sysmac device) Supported EtherCAT slave terminal

EtherCAT Coupler Unit Supported NX Unit Supported Supported *2 Supported

*1: The events (upper 4 digits of event the code are 0000Hex), which are error logs in the CJ-series Special

Unit connected to the NJ-series CPU Unit, can not be neither displayed or deleted.

*2: A safety program may be required to reset errors for Safety Control Unit. For information on error reset

in the Safety Control Unit, refer to the “NX-series Safety Control Unit User’s Manual (Z930-E1-07)”.

Page 15: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

15

4-2 Differences from the NS-series Troubleshooter

The NJ/NX troubleshooter for NA-series is designed based on the NJ/NX troubleshooter for

NS-series.

The following table shows the major differences from the NS-series NJ/NX troubleshooter.

Item Description

Area to obtain controller errors The scope of displaying and resetting controller errors is expanded in

NA-series in comparison to NS-series.

Errors in the NX Unit of the EtherCAT slave terminal can be displayed and

reset. Event logs can be displayed and cleared.

Filtering of controller errors

The NS-series displays controller errors for each function module, while the

NA-series can display controller errors for all function modules at a time.

Filtering of controller event logs The NA-series filters controller event logs by “Event log source” and “Log

Type”.

Page 16: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

16

5 E

Th

5-1 Tran

Active C

Event Lo

Press the “AEvents” t

Each

his section d

nsition Fl

System m

ontroller Status

ogs Controller S

Active tab

Page

describes ea

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Status Page

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e

ach page of

artup Pag

ss the “Event Logs” tab

PresContr

P

ter res )

the NJ/NX t

ge

NA user pag

ss the “Show roller Events” button.

Press the “Show User

Events” button

Press the “Back” button

Press the “Back” button

Press the “Show User Events”

button

Press the “Back” button

Press the “Show Controller

Events” button.

Press the “Back” button

troubleshoot

e

Active C

Active

User

Cont

Press the “ControlleEvents” button

Press the “UseEvents” button

Press the “ActiveEvents” tab

Start trou

ter.

Controller Event

User Events Pa

Event Logs Pag

troller Event Log

er

“r

n

e P

ubleshooter

ts Page

age

ge

gs Page

Press the “User Events”

button

Press the “Controller Events”

button

Press the “Event Logs” tab

Press the “Active Events” tab

Move to each detailed page

Page 17: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-2 T

To [Active EController S

To [Active EController S

To [Event LController S

To [Event LController S

ransition

Event Status Page]

Event Status Page]

Log Status Page]

Log Status Page]

Flow of D

Active Cont

Active Use

User Event

Controller

Detailed

roller Events Pa

r Events Page

Logs Page

Event Logs Pag

“C

Page

age

ge

PreDe

PressDet

P“Ba

“B

P“Ba

Press the Change” button

Pr“Chan

Pr“OK

b

Eve

Log

A

D

D

CD

Press the “Show Detail” button

ss the “Show etail” button

s the “Show ail” button

Press the “Show Detail”

button

Press the ack” button

Press the Back” button

Press the ack” button

Press the “Back” button

ress the nge” button

ress the ”/“Cancel” button

Press the “OK”/“Cancel”

button

nt Source Selec

g Type and EveSelector Po

Active ControlleDetailed Inform

Active User EveDetailed Informa

User Event Logetailed Informat

Controller Event Detailed Informa

Press the “Exit” button

ctor Popup

ent Source opup

er Event mation

vent ation

g tion

t Log ation

NA use

Mov

n

17

er page

ve to associated page

7

e

Page 18: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

18

The NJ/NX troubleshooter has the following pages.

Page name Description

Active Events Controller Status Page Shows the status of active errors of the connected controller.

This is the initial page when the NJ/NX troubleshooter makes a

transiton.

Active Controller Events Page Shows the active controller errors of the selected Controller.

Event Source Selector Popup You can filter the active controller errors by event source.

Active Controller Event Detailed

Information

Shows the details of the selected controller error.

Active User Events Page Shows the active user errors of the selected Controller.

Active User Event Detailed Information Shows the details of the selected user error.

Event Logs Controller Status Page Shows if there is an event log of the connected controller.

Controller Event Logs Page Shows the controller event logs of the selected Controller.

Log Type and Event Source Selector

Popup

You can filter the controller event logs by “event source” and “log

type” (system log/access log).

Controller Event Log Detailed

Information

Shows the details of the selected controller event log.

User Event Logs Page Shows the user event log of the selected Controller.

User Event Log Detailed Information Shows the details of the selected user event log.

Page 19: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-3 A

(1)

(6)

(7)

Active Eve

This page

This is the

No

1 Status

2 “Show

Event

3 “Show

button

4 “Even

ents Cont

shows if the

initial page

Name

s

w Controller

ts” button

w User Events”

n

nt Logs” tab

troller Sta

ere is an act

after the NJ

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red if

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atus Page

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ws a list of Cont

set controller na

status of contro

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there is an erro

munications err

status of user e

mal” is displaye

ror, “—“ in blac

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click on a Con

operation mode

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re are too man

st to view the n

isplayed on the

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button is enable

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button is enable

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n move to [Even

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e

the Control

eshooter has

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trollers set in th

ames are displ

ol error is displa

s displayed in g

or, “—“ in black

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error is displaye

ed in green if th

ck if the status

ntroller, the line

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ayed in the stat

y items in the l

on-displayed it

e right side of t

eshing interval

ed only when a

ctive Controlle

ed only when a

ctive User Eve

nt Logs Contro

)

ler connecte

s started.

escription

he NA.

ayed in the “Co

ayed in the “Co

green if there is

k if the status c

ed in the “User

ere is no user

cannot be read

e will be selecte

me, and IP add

tus bar by selec

ist and not fit o

tems.To scroll t

he list or the lis

s for a controlle

a Controller is s

r Events Page]

a Controller is s

ents Page] by c

oller Status Pag

(3)

ed to the NA

ontrollers” Colu

ontroller Event

s no controller e

cannot be read

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error, “Error” in

d due to a com

ed.

dress of the se

cting a Contro

on the screen,

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sted page.

er status are 1

selected in the

] by clicking th

selected in the

clicking this but

ge] by selecting

19

A.

umn.

Status”

error, “Error” in

due to a

Column.

n red if there is

mmunications

elected

ller.

you can scroll

r flick the scroll

second or so.

list.

is button.

list.

tton.

g this tab page.

(5)

9

n

s

l

.

Page 20: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

20

5 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu

or to the user page of right before the troubleshooter startup.

6 Title bar Shows the current date and time set in the NA. The display format depends on

the current project language.

7 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

Page 21: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-4 A

(1)

(12)

(13

Active Con

This page

No

1 Event

2 Event

3 “Chan

4 “Cont

button

)

3)

(4)

ntroller E

shows the a

Name

t

t Source

nge” button

roller Events”

n/indcator

(7)

vents Pa

active contro

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You c

Event

Colum

Event

Colum

Event

Colum

Event

Colum

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the lis

bar di

The p

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The s

Shows [

listed co

The b

are co

The in

contro

(5)

(2)

age

oller events

ws a list of activ

can filter the ev

t level of the ac

mn.

t source of the

mn.

t code of the ac

mn.

t name of the a

mn.

click on an ev

re are too man

st to view the n

isplayed on the

polling and refre

ws the event so

setting in [Even

[Event Source

ontroller errors

button is highlig

ontroller events

ndicator to the

oller event, and

(9)

in the selec

De

ve controller err

vents by event

ctive controller

active controlle

ctive controller

active controlle

vent, the line wi

y items in the l

on-displayed it

e right side of t

eshing interval

urce used for f

nt Source Selec

Selector Popu

by event sourc

ghted in yellow

s.

left side of the

d lit in green if t

ted Controlle

escription

rors of the sele

source.

error is display

er error is disp

error is display

r error is displa

ll be selected.

ist and not fit o

tems.To scroll t

he list or the lis

s for the list are

filtering.

ctor Popup] is r

p] by clicking th

ce.

to notify the us

button is lit in

there is no con

(8)

(3)

er.

ected Controlle

yed in the “Eve

layed in the “E

yed in the “Eve

ayed in the “Ev

on the screen,

the list, drag or

sted page.

e 10 seconds o

reflected here.

his button and

ser that the dis

red if there is a

ntroller event.

21

r.

ent Level”

Event Source”

ent Code”

vent Name”

you can scroll

r flick the scroll

or so.

filters the

splayed errors

an active

(11)

(6)

(10)

1

l

Page 22: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

22

The polling and refreshing intervals for the indicator are 1 second or so.

5 “User Events”

button/indcator

You can move to [Active User Events Page] by clicking this button.

The indicator to the left side of the button is lit in red if there is an active user

event, and lit in green if there is no user event.

The polling and refreshing intervals for the indicator are 1 second or so.

6 “Show Detail” button This button is enabled only when a controller event is selected in the list.

You can move to [Active Controller Event Detailed Information] by clicking this

button.

7 “Screen Shot” button The displayed screen is captured by clicking this button and stored in the set

device in PNG format.

Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

A confirmation dialog box is displayed before and after saving the screen.

8 “Error Reset” button All of the listed controller events are reset by clicking this button. If the cause

of error still persists, the error will be detected again.

Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

A confirmation dialog box is displayed before and after resetting the event.

9 “Event Logs” tab You can move to [Controller Event Logs Page] by selecting this tab page.

10 “Back” button You can move to [Active Events Controller Status Page] by clicking this button.

11 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu

or to the user page of right before the troubleshooter startup.

12 Title bar Shows the current date and time set in the NA. The display format depends on

the current project language.

13 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

Page 23: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-4-1

This page

No

1 Funct

2 Sub-F

3 “OK” b

4 “Canc

Event Sou

is used to fi

Name

tion Module

Function Modul

button

cel” button

urce Selec

lter the activ

Show

Contr

If you

The li

le Show

contro

If you

If ther

the lis

bar di

Show

When

updat

Closes t

selected

Closes t

(3)

ctor Popup

ve controller

ws a list of the f

roller.

click on a func

sted sub funct

ws the detailed

oller error is oc

click on a sub

re are too man

st to view the n

isplayed on the

ws only the sub

n the list is on d

te the items, se

the pop-up, an

d.

the pop-up with

(1)

(4)

r events by e

De

unction module

ction module, t

ion module is u

event source (

ccurring in the s

b function modu

ny items in the

on-displayed it

e right side of t

function modu

display, the liste

elect different f

d filters [ Active

hout filtering.

)

event source

escription

es that can be

he item will be

updated by sele

sub function m

selected functio

ule, the item wi

list and not fit o

tems.To scroll t

he list or the lis

ules detecting a

ed items are no

unction module

e Controller Ev

(2)

e.

used in the se

selected.

ecting a functio

module) in the li

on module.

ill be selected.

on the screen,

the list, drag or

sted page.

an error.

ot automaticall

e.

vents Page] by

23

lected

on module.

ist when a

you can scroll

r flick the scroll

ly updated. To

the item you

3

l

l

Page 24: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

24

Th

Co

N

1

2

3

4

5

6

7

8

9

10

1

(1) (10)

(11)

(2) (4) (5)

(6)

(7)

(8)

Ac5-4-2

his page sho

ontroller Eve

o N

1 Event Na

2 Event Cod

3 Date/Time

4 Event Sou

5 Event Lev

6 Detailed I

7 Attached

8 “Screen S

9 “Back” bu

0 Title bar

1 Status ba

ctive Contr

ows the deta

ents Page].

Name

me

de

e

urce

vel

nformation

Info 1 to 4

Shot” button

utton

ar

roller Even

ails of the ac

Shows a

This item

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Date/Time

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This item

Shows ”e

Shows an

This item

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This item

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The displa

device in

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set acces

A confirm

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the current p

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mode and

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nt Detailed

ctive control

name of the se

is written in th

event code of th

e occured date

e is written in t

n event source

is written in th

event source - d

n event level of

is written in th

e detailed info

is written in th

attached inform

ayed screen is

PNG format.

evel can be set

ss level matche

mation dialog bo

ove to [Active C

current date an

project languag

e operation mo

d ”PROGRAM”

e selected con

Informatio

ler event tha

Descr

elected control

e NA system la

he selected con

e/time of the se

the current proj

of the selected

e NA system la

details” if any d

f the selected c

e NA system la

rmation of the

e NA system la

mation of the se

s captured by c

t to this button.

es with the use

ox is displayed

Controller Even

nd time set in th

ge.

ode of the sele

” in PROGRAM

ntroller name a

on

at you selec

iption

ler event.

anguage.

ntroller event.

elected controll

ject language.

d controller eve

anguage.

detailed event s

controller event

anguage.

selected contro

anguage.

elected controll

licking this butt

This button is

r’s access leve

before and aft

nts Page] by cli

he NA. The dis

cted Controller

M mode.

nd IP address.

cted in [Activ

ler event.

ent.

source exists.

t.

oller event.

ler event.

tton and stored

enabled only w

el.

ter saving the s

icking this butto

splay format de

r. RUN” appea

.

ve

in the set

when the

screen.

on.

epends on

rs in RUN

(3)

(9)

Page 25: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-5 A

(1

(10

(11

Active Use

This page

No

1 Event

2 “Cont

button

3 “User

button

4 “Show

5 “Scree

1)

0)

1)

(2

er Events

shows the a

Name

t

roller Events”

n/indcator

Events”

n/indcator

w Detail” button

en Shot” button

2)

s Page

active user e

Shows

Group n

Event le

Event c

Event n

If you cl

If there

list to vi

displaye

The pol

You can

The ind

event, a

The pol

The but

are use

The ind

and lit in

The pol

n The but

You can

button.

n The dis

device i

(5)

(3)

events in the

a list of active

names of active

evel of active u

codes of active

names of active

lick on an even

are too many i

iew the non-dis

ed on the right

lling and refres

n move to [Act

dicator to the le

and lit in green

lling and refres

tton is highlight

er events.

dicator to the le

n green if there

lling and refres

tton is enabled

n move to [Act

splayed screen

in PNG format

(

e selected C

Des

user errors of t

e user events a

user events is d

user events ar

e user events a

nt, the line will

tems in the list

splayed items.T

side of the list

shing intervals f

ive Controller E

eft side of the in

if there is no c

shing intervals f

ted in yellow to

eft side of the in

e is no user eve

shing intervals f

only when a u

ive User Event

is captured by

.

7)

Controller.

scription

the selected Co

are displayed i

displayed in the

re displayed in

are displayed in

be selected.

and not fit on t

To scroll the lis

or the listed pa

for the list are

Events Page] b

ndicator is lit in

controller event

for the indicato

o notify the use

ndicator is lit in

ent.

for the indicato

user error is sel

t Detailed Infor

y clicking this b

(6)

ontroller.

n the “Group” C

e “Event Level”

the “Event Co

n the “Event Na

the screen, you

st, drag or flick

age.

10 seconds or

by clicking this

red if there is

t.

or are 1 second

er that the displ

red if there is

or are 1 second

lected from the

rmation] by clic

utton and store

25

Column.

” Column.

ode” Column.

ame” Column.

u can scroll the

the scroll bar

so.

button.

a controller

d or so.

layed errors

a user event,

d or so.

e list.

cking this

ed in the set

(9)

(4)

(8)

5

e

Page 26: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

26

Access level can be set to this button. This button is enabled only when the set

access level matches with the user’s access level.

A confirmation dialog box is displayed before and after saving the screen.

6 “Error Reset” button The entire listed user events are reset by clicking this button.In case the error

cause still persists, the error will be detected again.

Access level can be set to this button. This button is enabled only when the set

access level matches with the user’s access level.

A confirmation dialog box is displayed before and after resetting the event.

7 “Event Logs” tab You can move to [User Event Logs Page] by selecting this tab page.

8 “Back” button You can move to [Active Events Controller Status Page] by clicking this button.

9 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu or

to the user page of right before the troubleshooter startup.

10 Title bar Shows the current date and time set in the NA. The display format depends on the

current project language.

11 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

Page 27: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

(1) (13)

(14)

(2) (3) (5) (6)

(7)

(8)

(9)

5-5-1

This page

Events Pa

No

1 Event

2 Event

3 Event

4 Date/T

5 Group

6 Event

7 Detail

8 Attach

9 “Scree

Active Us

shows the

ge].

Name

t Type

t Name

t Code

Time

p

t Level

led Information

hed Info 1 to 2

en Shot” button

ser Event D

details of t

Show

This it

Show

Show

the NA

Shows a

Show

Date/T

Show

Show

the NA

Show

Show

the NA

n Show

Show

the NA

Shows t

n The d

device

Acces

set ac

A con

Detailed Inf

the active u

ws a type of the

tem is written i

ws a name of th

ws the item set

A project langu

an event code

ws the occured

Time is written

ws a group nam

ws the item set

A project langu

ws an event leve

ws the item set

A project langu

ws the detailed

ws the item set

A project langu

the attached in

displayed scree

e in PNG forma

ss level can be

ccess level ma

nfirmation dialo

formation

user events

De

selected user

n the NA syste

he selected use

in the user eve

uage.

of the selected

date/time of th

n in the current

me of the select

in the user eve

uage.

el of the select

in the user eve

uage.

information of

in the user eve

uage.

nformation of th

en is captured b

at.

e set to this but

tches with the

og box is displa

that you se

escription

event (error/in

em language.

er event.

ent language (L

d user event.

e selected use

project langua

ed user event.

ent language (L

ed user event.

ent language (L

the selected us

ent language (L

he selected use

by clicking this

ton. This butto

user’s access

yed before and

elected in [A

nformation).

Language1 to 9

er event.

age.

.

Language1 to 9

.

Language1 to 9

ser event.

Language1 to 9

er event.

button and sto

n is enabled o

level.

d after saving t

27

Active User

9) mapped to

9) mapped to

9) mapped to

9) mapped to

ored in the set

nly when the

the screen.

(4)

(12)

(11)

(10)

7

r

Page 28: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

28

10 “Error Reset” button Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

The selected user events are reset by clicking this button.

A confirmation dialog box is displayed before and after resetting the event.

11 “Show Specified Page”

button

Moves to the user page associated with the selected user event by clicking this

button.The Sysmac Studio is used to associate with the user pages.

12 “Back” button You can move to [Active User Events Page] by clicking this button.

13 Title bar Shows the current date and time set in the NA. The display format depends on

the current project language.

14 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

Page 29: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-6 E

(1)

(6)

(7)

Event Log

This page

No

1 Status

2 “Show

Event

3 “Show

button

4 “Activ

s Contro

shows if the

Name

s

w Controller

ts” button

w User Events”

n

ve Events” tab

(4)

ller Statu

ere is an eve

Show

The s

The p

Status

“Yes”

comm

The p

Colum

“No” i

exists

error o

If you

The o

Contr

If ther

the lis

bar di

The p

This b

You c

” This b

You c

You can

(2)

us Page

ent log in the

ws a list of Cont

set controller na

presence of con

s” Column. “No

in red if a log e

munications err

presence of use

mn.

s displayed in

s, “—“ in black

or others.

click on a Con

operation mode

roller are displa

re are too man

st to view the n

isplayed on the

polling and refre

button is enable

can move to [C

button is enable

can move to [U

n move to [Activ

)

e Controller

De

trollers set in th

ames are displ

ntroller event lo

o” is displayed

exists, “—“ in b

or or others.

er event log is

green if no use

if the status ca

ntroller, the line

e, controller na

ayed in the stat

y items in the l

on-displayed it

e right side of t

eshing interval

ed only when a

ontroller Event

ed only when a

ser Event Logs

ve Events Con

connected t

escription

he NA.

ayed in the “Co

ogs is displayed

in green if no c

black if the stat

displayed in th

er event log ex

nnot be read d

e will be selecte

me, and IP add

tus bar by selec

ist and not fit o

tems.To scroll t

he list or the lis

s for a controlle

a Controller is s

t Logs Page] by

a Controller is s

s Page] by clic

ntroller Status P

(3)

to the NA.

ontrollers” Colu

d in the “Contr

controller even

tus cannot be r

he “User Event

xists, “Yes” in re

due to a comm

ed.

dress of the se

cting a Contro

on the screen,

the list, drag or

sted page.

er status are 1

selected from t

y clicking this b

selected from t

cking this button

Page] by select

29

umn.

roller Event

nt log exists,

read due to a

Status”

ed if a log

unications

elected

ller.

you can scroll

r flick the scroll

second or so.

the list.

button.

the list.

n.

ting this tab

(5)

9

l

Page 30: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

30

page.

5 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu

or to the user page of right before the troubleshooter startup.

6 Title bar Shows the current date and time set in the NA. The display format depends on

the current project language.

7 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

Page 31: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-7 C

(1

(12)

(13

Controller

This page

No

1 Event

2 Log T

3 “Cont

button

4 “User

button

5 “Show

)

)

3)

(3)

Event Lo

shows the c

Name

t Log

Type

roller Events”

n/indcator

Events”

n/indcator

w Detail” button

(9

ogs Page

controller ev

Show

Filter

Show

Colum

Inform

Name

If you

If ther

the lis

bar di

Shows t

This b

the co

The in

event

The p

You c

The in

log, a

The p

n This b

list.

You c

button

9)

(6)

(4)

e

vent logs of t

ws a list of contr

the event logs

ws the occured

mn.

mation in the “E

e” Columns is t

click on a con

re are too man

st to view the n

isplayed on the

the displayed e

button is highlig

ontroller event

ndicator to the

t log, and lit in g

polling and refre

can move to [U

ndicator to the

nd lit in green

polling and refre

button is enable

can move to [C

n.

(7)

(2)

the selected

De

roller event log

by “event sou

date/time of th

Event Level”, ”E

the same as th

troller event lo

y items in the l

on-displayed it

e right side of t

event sorce and

ghted in yellow

log.

light side of the

green if there is

eshing interval

ser Event Logs

light side of the

if there is no us

eshing interval

ed only when a

ontroller Event

(

d Controller.

escription

s of the selecte

rce” and “log ty

e event is disp

Event Source”,

at in [Active Co

g, the item will

ist and not fit o

tems.To scroll t

he list or the lis

d log type.

to notify the us

e button is lit in

s no controller

s for the indica

s Page] by clic

e button is lit in

ser event log.

s for the indica

a controller eve

t Log Detailed

(8)

(14)

ed Controller.

ype”.

played in the “D

”Event Code”,

ontroller Event

be selected.

on the screen,

the list, drag or

sted page.

ser that the dis

n red if there is

event log.

ator are 1 seco

cking this button

n red if there is

ator are 1 seco

ent log is selec

Information] by

(15)

31

Date/Time”

, and ”Event

s Page].

you can scroll

r flick the scroll

splayed error is

a controller

nd or so.

n.

a user event

nd or so.

cted from the

y clicking this

(11)

(5)

(10)

1

l

s

Page 32: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

32

6 “Screen Shot” button The displayed screen is captured by clicking this button and stored in the set

device in PNG format.

Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

A confirmation dialog box is displayed before and after saving the screen.

7 “Save to File” button Saves the listed controller event logs to the specified location in a CSV file by

clicking this button.

Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

A confirmation dialog box is displayed before and after saving the screen.

8 “Log Clear” button The entire listed controller event log is cleared by clicking this button.

Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

Shows a confirmation dialog box before and after clearing the logs.

9 “Active Events” tab You can move to [Active Controller Events Page] by selecting this tab page.

10 “Back” button You can move to [Event Logs Controller Status Page] by clicking this button.

11 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu

or to the user page of right before the troubleshooter startup.

12 Title bar Shows the current date and time set in the NA. The display format depends on

the current project language.

13 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

14 “Change” button Shows [Log Type and Event Source Selector Popup] by pressing this button.

Filters the listed controller event logs by “event source” and “log type”.

15 “Update” button You can update the contents of the list by clicking this button.

Page 33: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-7-1

This page

log/access

No

1 Event

2 Log T

3 “OK” b

4 “Canc

Log Type

is used to fi

s log).

Name

t Source

Type

button

cel” button

and Even

ilter the con

Show

are co

If you

If ther

the lis

bar di

A log

List by

Show

If you

Closes t

selected

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(3)

nt Source S

troller event

ws a list of the s

ommunicated t

click on an ev

re are too man

st to view the n

isplayed on the

type (system o

y selecting an

ws a log type (s

click on a log

the pop-up, an

d.

the pop-up with

(1)

(4

Selector Po

t logs by “ev

De

selected Contro

to the Controlle

vent source, the

y items in the l

on-displayed it

e right side of t

or access) for e

event source.

ystem or acces

type, the line w

d filters [Contro

hout filtering.

)

opup

vent source”

escription

oller (CPU Unit

er.

e line will be se

ist and not fit o

tems.To scroll t

he list or the lis

event source is

ss).

will be selected

oller Event Log

(2)

” and “log ty

t) and EtherCA

elected.

on the screen,

the list, drag or

sted page.

s displayed in t

d.

gs Page] by the

33

pe” (system

AT slaves that

you can scroll

r flick the scroll

he “Log Type”

e item you

3

m

l

Page 34: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

34

Th

Ev

N

1

2

3

4

5

6

7

8

9

10

1

(1) (10)

(11)

(2) (4) (5)

(6)

(7)

(8)

Co5-7-2

his page is

vent Logs P

o N

1 Event Na

2 Event Cod

3 Date/Time

4 Event Sou

5 Event Lev

6 Detailed I

7 Attached

8 “Screen S

9 “Back” bu

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ontroller Ev

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de

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urce

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nformation

Info 1 to 4

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utton

ar

vent Log D

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Shows an

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The displa

device in

Access le

set acces

A confirm

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Shows the c

the current p

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mode and

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Detailed Inf

ails of the c

n event name o

is written in th

event code of th

e occured date

e is written in t

n event source

is written in th

vent source - d

n event level of

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e detailed info

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attached inform

ayed screen is

PNG format.

evel can be set

ss level matche

mation dialog bo

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current date an

project languag

e operation mo

d ”PROGRAM”

e selected con

formation

controller ev

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of the selected

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he selected con

e/time of the se

the current proj

of the selected

e NA system la

details” if any de

f the selected c

e NA system la

rmation of the

e NA system la

mation of the se

s captured by c

t to this button.

es with the use

ox is displayed

Controller Even

nd time set in th

ge.

ode of the sele

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ntroller name a

vent logs se

iption

controller even

anguage.

ntroller event lo

elected controll

ject language.

d controller eve

anguage.

etailed event s

controller event

anguage.

selected contro

anguage.

elected controll

licking this butt

This button is

r’s access leve

before and aft

nts Page] by cli

he NA. The dis

cted Controller

M mode.

nd IP address.

elected in [C

nt log.

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ler event log.

ent log.

source exists.

t log.

oller event log.

ler event log.

tton and stored

enabled only w

el.

ter saving the s

icking this butto

splay format de

r. RUN” appea

.

Controller

in the set

when the

screen.

on.

epends on

rs in RUN

(3)

(9)

Page 35: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

5-8 U

(1

(12

(13

User Even

This page

No

1 Event

2 “Cont

button

3 “User

button

4 “Show

5 “Scree

1)

2)

3)

(2)

nt Logs P

shows a list

Name

t Log

roller Events”

n/indcator

Events”

n/indcator

w Detail” button

en Shot” button

age

t of user eve

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Inform

Colum

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log, a

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n This b

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button

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device

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(8)

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ent logs of th

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ws the occured

mn.

mation in the “G

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re are too man

st to view the n

isplayed on the

can move to [C

ndicator to the

t log, and lit in g

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ser event log.

ndicator to the

nd lit in green

polling and refre

button is enable

can move to [U

n.

displayed scree

e in PNG forma

ss level can be

(6)

he selected

De

event logs of t

date/time of th

Group”, ”Event

e as in [Active

er event log, the

y items in the l

on-displayed it

e right side of t

ontroller Event

left side of the

green if there is

eshing interval

ghted in yellow

left side of the

if there is no us

eshing interval

ed only when a

ser Event Log

en is captured b

at.

e set to this but

)

Controller.

escription

the selected Co

e event is disp

Level”, ”Event

User Events P

e line will be se

ist and not fit o

tems.To scroll t

he list or the lis

t Logs Page] by

button is lit in

s no controller

s for the indica

to notify the us

button is lit in

ser event log.

s for the indica

a user event log

Detailed Inform

by clicking this

ton. This butto

(7)

ontroller.

played in the “D

Code”, and ”E

Page].

elected.

on the screen,

the list, drag or

sted page.

y clicking this b

red if there is a

event log.

ator are 1 seco

ser that the dis

red if there is a

ator are 1 seco

og is selected fr

mation] by click

button and sto

n is enabled o

(10)

35

Date/Time”

Event Name”

you can scroll

r flick the scroll

button.

a controller

nd or so.

splayed error is

a user event

nd or so.

rom the list.

king this

ored in the set

nly when the

(11)

(4)

(9)

5

l

s

Page 36: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

36

set access level matches with the user’s access level.

A confirmation dialog box is displayed before and after saving the screen.

6 “Save to File” button Saves the listed controller user logs to the specified location in a CSV file by

clicking this button.

Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

A confirmation dialog box is displayed before and after saving the log.

7 “Log Clear” button The entire listed user events are reset by clicking this button.

Access level can be set to this button. This button is enabled only when the

set access level matches with the user’s access level.

A confirmation dialog box is displayed before and after clearing the log.

8 “Active Events” tab You can move to [User Event Logs Page] by selecting this tab page.

9 “Back” button You can move to [Active Events Controller Status Page] by clicking this button.

10 “Update” button You can update the contents of the list by clicking this button.

11 “Exit” button The troubleshooter exits by clicking this button, and moves to the system menu

or to the user page of right before the troubleshooter startup.

12 Title bar Shows the current date and time set in the NA. The display format depends on

the current project language.

13 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

Page 37: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

(1) (11)

(12)

(2) (3) (5) (6)

(7)

(8)

(9)

5-8-1

This page

No

1 Event

2 Event

3 Event

4 Date/T

5 Group

6 Event

7 Detail

8 Attach

9 “Scree

10 “Back

User Eve

shows the d

Name

t Type

t Name

t Code

Time

p

t Level

led Information

hed Info 1 to 2

en Shot” button

k” button

nt Log Det

details of the

Show

This it

Show

Show

the NA

Show an

Show

Date/T

Show

Show

the NA

Show

Show

the NA

n Show

Show

the NA

Shows t

n The d

device

Acces

set ac

A con

You can

tailed Infor

e user event

ws a type of the

tem is written i

ws an event nam

ws the item set

A project langu

n event code o

ws the occured

Time is written

ws a group nam

ws the item set

A project langu

ws an event leve

ws the item set

A project langu

w the detailed in

ws the item set

A project langu

the attached in

displayed scree

e in PNG forma

ss level can be

ccess level ma

nfirmation dialo

n move to [Use

rmation

t logs select

De

selected user

n the NA syste

me of the selec

in the user eve

uage.

of the selected

date/time of th

n in the current

me of the select

in the user eve

uage.

el of the select

in the user eve

uage.

nformation of th

in the user eve

uage.

nformation of th

en is captured b

at.

e set to this but

tches with the

og box is displa

er Event Logs P

ed in [User

escription

event log (erro

em language.

cted user event

ent language (L

user event log

e selected use

project langua

ed user event

ent language (L

ed user event

ent language (L

he selected use

ent language (L

he selected use

by clicking this

ton. This butto

user’s access

yed before and

Page] by clickin

Event Logs

or/information)

t log.

Language1 to 9

.

er event log.

age.

log.

Language1 to 9

log.

Language1 to 9

er event log.

Language1 to 9

er event log.

button and sto

n is enabled o

level.

d after saving t

ng this button.

37

Page].

.

9) mapped to

9) mapped to

9) mapped to

9) mapped to

ored in the set

nly when the

the screen.

(4)

(10

7

0)

Page 38: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

38

11 Title bar Shows the current date and time set in the NA. The display format depends on

the current project language.

12 Status bar Shows the operation mode of the selected Controller. RUN” appears in RUN

mode and ”PROGRAM” in PROGRAM mode.

Shows the selected controller name and IP address.

Page 39: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

39

6 NJ/NX Troubleshooter Function

This section describes the function of the NJ/NX troubleshooter.

How to start the NJ/NX troubleshooter

Support language

Security settings

Screen capture

Exporting event logs

Page 40: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

40

6-1 How

Us

Staring Select icon onpage. [ActivePage] a

Startin Press ”Actions You ca

Srating Use”Shwithin texrcute You ca

Auto-s When tEvent”Event”the “Tro If a useEvent PIf a conContro

w to Start

se one of th

g from the S

the”NJ/NX Tn the “Projec

Events Conappears.

ng from Acti

”ShowTroubls in “Events a

an specify a p

g with funct

howTroublesthe Visual Bae the subrout

an specify a p

starting trigg

the ”Launchcheckbox /”checkbox aroubleshoote

er error occuPage] appeantroller error ller Events P

t the NJ/N

he following f

System Men

Troubleshoott System Me

ntroller Status

ions

leshooter” unand Actions”

page to displ

tion.

shooter” funcasic code antine.

page to displ

gered by err

h on System Launch on Ure selected oer” tab page;

rs, [Active Uars. occurs, [Act

Page] appear

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nu

ter” enu”

s

nder ”.

lay.

ction d

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ror

User on

ser

ive rs.

bleshoote

ures to start

r

t the NJ/NX troubleshoooter.

Page 41: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

6-2 S

Support La

This sectio

SystemThe system

that are th

If you cha

troublesho

ControJapanese

The errors

Japanese,

anguage

on describes

m resourcem resource o

e NA system

ange a NA s

ooter will cha

oller error/Cand English

s and logs a

otherwise,

s the langua

e of the NJ/NX

m languages

system lang

ange accord

Controller eh are suppor

are displaye

displayed in

ages support

X troublesho

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guage, the l

ding to the la

event logrted.

ed in Japan

n English.

ted by the N

ooter suppo

anguage on

anguage tha

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NJ/NX trouble

rts the follow

n the button

t you selecte

the NA syst

eshooter.

wing nine lan

n or label of

ed.

tem languag

41

nguages

f the NJ/NX

ge is set to

1

X

o

Page 42: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

42

Yo

Ex

Yo

Ex

de

User erroou can set u

xplorer]->[C

ou associate

xplorer]->[C

escribed late

or/User eveup to 9 langu

onfiguration

e the user ev

onfiguration

er).

ent log

uages (9 pat

ns and Setup

vent langua

ns and Setup

tterns) to the

p]->[Event S

ge with NA

p]->[Trouble

e same even

Settings] on t

project lang

eshooter] on

nt code by s

the NJ/NX p

uage by sel

the NA proj

selecting [Mu

project.

lecting [Mult

ject (proced

ultiview

tiview

ure is

Page 43: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

6-3 S

Security S

You can se

Troublesho

The follow

Settings

et an author

ooter” page.

ing pop-up a

rity for each

.

appears whe

access leve

en attemptin

el to execute

ng to execut

e specific op

te an unauth

perations on

horized func

43

the “NJ/NX

ction.

3

X

Page 44: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

44

6-4 Scre

Yo

Tr

Th

een Capt

ou can capt

roubleshoote

Active Co

Active Co

Active Us

Active Us

Controlle

Controlle

User Eve

User Eve

he following

ture

ture the disp

er” page.

ontroller Eve

ontroller Eve

ser Events P

ser Event De

er Event Log

er Event Log

ent Logs Pag

ent Log Deta

shows [Act

played scree

ents Page

ent Detailed

Page

etailed Infor

s Page

Detailed In

ge

ailed Informa

ive Controlle

en by pressi

Information

rmation

formation

ation

er Events Pa

ng the ”Scre

n

age].

een Shot” bbutton on the

e “NJ/NX

Page 45: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

You need

by selectin

project.

to pre-set th

ng [Multiview

he target dev

w Explorer]->

vice to save

>[Configurat

e the screen

tions and Se

capture (SD

etup]->[Trou

D card or US

ubleshooter]

45

SB memory)

on the NA

5

)

Page 46: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

46

6-5 Exp

Yo

th

Th

Th

porting Ev

ou can expo

e “NJ/NX Tr

Controlle

User Eve

he following

he following

vent Logs

ort the displa

roubleshoot

er Event Log

ent Logs Pag

shows [Con

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s

ayed event l

er” page.

s Page

ge

ntroller Even

Excel fille op

ogs in CSV

nt Logs Pag

pened form t

file by press

e].

the saved C

sing the “Sa

SV file.

ave to File” bbutton on

Page 47: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

You need

by selectin

project.

to pre-set th

ng [Multiview

he target dev

w Explorer]->

vice to save

>[Configurat

e the screen

tions and Se

capture (SD

etup]->[Trou

D card or US

ubleshooter]

47

SB memory)

on the NA

7

)

Page 48: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

48

7 R

Th

7-1 Eve

Yo

an

di

Th

Pa

D S A I

Relat

his section d

ents and A

ou can start

nd Actions”.Y

splay in ”Sta

he following

age] of “PLC

Directly inpu

Select a dro

A drop-down

If you don’t s

ted A

describes ac

Actions

the NJ/NX t

You can set

artPage”.

shows a se

C (controller

ut a text strin

op-down men

n menu of “S

set “Control

Action

ctions and fu

troubleshoo

t the target C

etting examp

name)” at s

ng in “Contro

nu for “Start

StartPage” c

lerName”,”A

ns and

unctions rela

oter with the

Controller in

ple when you

startup of the

ollerName”.

tPage”.

can be selec

Active Contro

d Fun

ated to the N

”ShowTroub

“ControllerN

u want to dis

e NJ/NX trou

cted after se

oller Status

nctio

NJ/NX troubl

bleshooter”

Name”, and

splay [Active

ubleshooter

etting “Contro

Page” is dis

ns

leshooter.

action in “Ev

set a page

e Controller

r.

ollerName”.

splayed at st

vents

to

Events

tartup.

Page 49: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

7-2 F

Function nam

ShowTroubl

(ControllerN

PageName)

unctions

The follow

can start th

me Pa

eshooter

ame,

1.

2.

Example

ing function

he NJ/NX tro

arameter

Controller nam

Page name

Co

s are provid

oubleshoote

Support

me 1. String

1. String

2. _eHM

ontroller nam

ded as a Vis

er by specify

ted data ype

g

g Variable

MI_TROUBLES

Data tme

ual Basic fu

ying a page.

SHOOTER_PA

type name

nction speci

Descrip

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parame

parame

Status P

AGE

Enu

ifically for th

ption

e NJ/NX troub

n set a page at

eter. If you don

eter, [Active Ev

Page] is displa

merated dat

49

he NA. You

leshooter.

t startup with

’ set a

ent Controller

ayed.

a type

9

Page 50: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

50

8 Data Type

The following enumerated data types are provided as the system-defined data type for the

NJ/NX troubleshooter.

Data type name Enumerated data type Description

_eHMI_TROUBLESHOOTER_PAGE ActiveControllerEvents = 0

ActiveUserEvents = 1

ControllerEventLogs = 2

UserEventLogs = 3

A data type that lists page names in the

NJ/NX troubleshooter.

Page 51: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

9-1 M

Sys

This sectio

Multiview

You can m

Explorer]->

No

1 Autom

2 Secur

(1)

(2)

(3)

(4)

mac

on describes

Explorer

make the follo

>[Configurat

Name

matic Launch

rity Settings

Stud

s settings of

- Trouble

owing settin

tions and Se

You

con

You

on u

If th

trou

coss

The

dete

You

ope

“Acc

Pag

“Ab

erro

“Ab

logs

io Se

the NJ/NX t

eshooter

ngs of the tro

etup]->[Trou

u can set to aut

troller error/use

u can set the au

user event”.

he selected erro

ubleshooter aut

sresponding e

e detected erro

ected or the NA

u can set an au

erations on the

cess to Event L

ge] and [User E

ility to Reset E

ors.

ility to Clear Ev

s/user event log

etup

troubleshoo

oubleshoote

ubleshooter]

D

tomatically laun

er error occurs

utomatic launc

or occurs while

tomatically star

rror is displaye

r will not be de

A is re-started.

uthority for each

“NJ/NX Troubl

Logs” can restr

Event Logs Pag

rrors” can restr

vent Logs” can

gs.

ter with the

r by selectin

.

Description

nch the NJ/NX

s.

h upon “Launc

e the NA user p

rts, moving to a

ed.

etected again u

h access level

eshooter” page

rict the transitio

ge].

rict the reset of

restrict the cle

Sysmac Stu

ng [Multiview

X troubleshoote

ch on system ev

page is display

a screen where

unless the canc

to execute spe

e.

on to [Controlle

f active control

ear of controlle

51

udio.

w

r when a

vent”/ “Launch

ed, the NJ/NX

e the

cellation is

ecific

er Event Logs

ler errors/user

r event

1

Page 52: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

52

“Ability to Save to CSV file” can restrict the CSV output for controller event

log and user event log.

“Ability to Print Screens” can restrict the screen capture on the “NJ/NX

Troubleshooter” page.

3 Language Mapping You can assign a NA project language to a user event language

(Language1 to 9) set in the Controller.

4 Target device for screen

capture and exported

files

You can set a target device to save the screen capture and output of CSV

file that are performed by the NJ/NX troubleshooter.

The saved location can be selected from “SD card” or ”USB memory”.

Page 53: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

9-2 M

Multiview

You can as

Explorer]->

No

1 Contro

2 List vi

3 “Add/d

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Page 54: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

54

10

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Page 55: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

3. If creaton the informa“ Tab pasting Note) Dwhen c(e.g.Ev

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5. You caevent bor ”Set Use”Seevents”genera Input Code: EInfo1: A(Data tyInfo2: A(Data ty *The vafor SetAfor SetI Output Return

ting an Excelright, you caation in the “

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Page 56: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

56

Additional Information

The event level of user error/user information is determined by the event code you set.

The following table shows the correspondence between event code and event level.

Event type Event level Classification of

event level

Range of

corresponding

event code

Description

User error High User fault Level 1 1 to 5000 Select from 8 levels.

User fault Level 2 5001 to 10000

User fault Level 3 10001 to 15000

User fault Level 4 15001 to 20000

User fault Level 5 20001 to 25000

User fault Level 6 25001 to 30000

User fault Level 7 30001 to 35000

Low User fault Level 8 35001 to 40000

User

information

Lowest User Information 40001 to 60000 Event level whose event type

is classified in “user

information”.

Page 57: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 58: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

58

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Page 59: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 60: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

60

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Page 61: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 62: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

62

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Page 63: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 64: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

64

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Page 65: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 66: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

66

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Page 67: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 68: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

68

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Page 69: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 70: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 71: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 72: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

72

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Page 73: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 74: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

74

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Page 75: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Page 76: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

76

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77

Revision History

Revision code Date Revised content

01 November 2015 Original production

Page 78: NA-series HMI Practices Guide NJ/NX Troubleshooter For the

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Authorized Distributor:

V120-E1-01 11/15 Note: Specifications are subject to change. © 2015 Omron Electronics LLC Printed in U.S.A.

Printed on recycled paper.

Automation Control Systems• Machine Automation Controllers (MAC) • Programmable Controllers (PLC) • Operator interfaces (HMI) • Distributed I/O • Software

Drives & Motion Controls • Servo & AC Drives • Motion Controllers & Encoders

Temperature & Process Controllers • Single and Multi-loop Controllers

Sensors & Vision• Proximity Sensors • Photoelectric Sensors • Fiber-Optic Sensors• Amplified Photomicrosensors • Measurement Sensors• Ultrasonic Sensors • Vision Sensors

Industrial Components • RFID/Code Readers • Relays • Pushbuttons & Indicators• Limit and Basic Switches • Timers • Counters • Metering Devices • Power Supplies

Safety • Laser Scanners • Safety Mats • Edges and Bumpers • Programmable Safety

Controllers • Light Curtains • Safety Relays • Safety Interlock Switches

OMRON AUTOMATION AND SAFETY • THE AMERICAS HEADQUARTERS • Chicago, IL USA • 847.843.7900 • 800.556.6766 • www.omron247.com

OMRON EUROPE B.V. • Wegalaan 67-69, NL-2132 JD, Hoofddorp, The Netherlands. • +31 (0) 23 568 13 00 • www.industrial.omron.eu