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Exam Name: CompTIA Network+ (2009 Edition) Exam Exam Type: CompTIA Exam Code: N10-004 Total Questions 759 Page 1 of 154 Question: 1 In the OSI model, which of the following layers would be the cause of a session time-out while browsing the web? A. Layer 2 B. Layer 3 C. Layer 5 D. Layer 7 Answer: C Question: 2 A network technician is installing a small wireless network. A requirement is that individual users must authenticate using usernames and passwords. Which of the following technologies would support users authenticating with encrypted usernames and passwords? A. WPA TLS B. WPA PEAP C. 64-bit WEP D. 128-bit WEP Answer: B Question: 3 Which of the following is a topology used in networks for its scalability? A. Bus B. Star C. Mesh D. Ring Answer: B Question: 4 101. Which of the following cable types are the MOST widely used in a corporate gigabit network scheme? A. CAT5 B. CAT6 C. CAT1 D. CAT3 Answer: B Question: 5 A company needs the ability to run a network that can handle 30Mbps data transfer speeds but also needs to keep the cost of installing the network down.Which of the following cable types would BEST meet the companys needs? A. CAT5e B. CAT1 C. CAT6 D. CAT3 Answer: A

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Page 1: N10-004

Exam Name: CompTIA Network+ (2009 Edition) ExamExam Type: CompTIA Exam Code: N10-004 Total Questions 759

Page 1 of 154

Question: 1 In the OSI model, which of the following layers would be the cause of a session time-out while browsing the web? A. Layer 2 B. Layer 3 C. Layer 5 D. Layer 7 Answer: C Question: 2 A network technician is installing a small wireless network. A requirement is that individual users must authenticate using usernames and passwords. Which of the following technologies would support users authenticating with encrypted usernames and passwords? A. WPA TLS B. WPA PEAP C. 64-bit WEP D. 128-bit WEP Answer: B Question: 3 Which of the following is a topology used in networks for its scalability? A. Bus B. Star C. Mesh D. Ring Answer: B Question: 4 101. Which of the following cable types are the MOST widely used in a corporate gigabit network scheme? A. CAT5 B. CAT6 C. CAT1 D. CAT3 Answer: B Question: 5 A company needs the ability to run a network that can handle 30Mbps data transfer speeds but also needs to keep the cost of installing the network down.Which of the following cable types would BEST meet the companys needs? A. CAT5e B. CAT1 C. CAT6 D. CAT3 Answer: A

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Question: 6 Which of the following devices will segment a network and help cut down on network congestion? A. Gateway B. Hub C. Switch D. Repeater Answer: C Question: 7 A client wants to extend the range of their wireless network without running wires throughout the small office. Which of the following could be implemented with the LEAST administrative effort? A. Install an 802.11n router and change all NICS to match. B. Install an additional router to help with congestion. C. Install a WAP in the middle of the office. D. Install a repeater at the end of the office. Answer: C Question: 8 A user has a small network of four computers that they want to connect to a single cable modem. Which of the following devices would allow the user to do this? A. Four port switch B. Four port wireless router C. Four port WAP D. Four port hub Answer: B Question: 9 A network device that is used to connect multiple devices without segmenting a network is a: A. hub. B. router. C. switch. D. bridge. Answer: A Question: 10 An RJ-11 connector is capable of having up to how many pins? A. 2 B. 4 C. 6 D. 8 Answer: C Question: 11 Which of the following is the length of a MAC address?

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A. 24bit B. 32bit C. 48bit D. 64bit Answer: C Question: 12 Which of the following is used to simplify the process of setting up a network and the administration of the network? A. DNS B. ZEROCONF C. WINS D. SNMP Answer: B Question: 13 Which of the following cables would a technician make in order to identify a physical interface problem? A. Serial B. Loopback C. Rollover D. Console Answer: B Question: 14 Which of the following is part of the IP protocol suite and is used to monitor network managed devices? A. SMTP B. LDAP C. SMB D. SNMP Answer: D Question: 15 Which of the following transfers data at a maximum rate of 44.7Mbps? A. T1 B. T2 C. T3 D. T5 Answer: C Question: 16 A technician wants to remotely log into an office computer using remote desktop. The technician needs to do this in a secure manner. Which of the following would accomplish this?

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A. VPN B. Tagged packets C. VLAN D. Telnet Answer: A Question: 17 Which of the following commands would provide the following output? DNS request timed out. timeout was 2 seconds.*** Cant find server name for address 172.30.0.5: Timed out*** Default servers are not availableServer: UnKnownAddress: 172.30.0.5DNS request timed out. timeout was 2 seconds.*** Request to UnKnown timed-out A. ipconfig B. nslookup C. netstat D. winipcfg Answer: B Question: 18 Which of the following command and switch combination would provide the following output? Interface: 172.30.0.102 --- 0x2 Internet Address Physical Address Type 172.30.0.5 00-30-48-82-72-8c dynamic A. arp -a B. netstat -a C. arp -s D. netstat -s Answer: A Question: 19 Which of the following commands is used to provide the output below in a Windows environment? 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. A. nbtstat B. netstat C. ping D. tracert Answer: D Question: 20 Which of the following actions should the administrator do FIRST to help access a gigabit connection? A. Change the CAT5 cable to a CAT3 cable. B. Change the CAT5 cable to a CAT6 cable. C. Change the CAT3 cable to RG-58 cable. D. Change the CAT5 cable to a CAT5 Crossover cable.

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Answer: B Question: 21 Which of the following outlines the purpose of using a proxy server in an enterprise environment? A. Allows the administrator to block malicious attacks on the network B. Allows the user to access hard to find websites C. Allows the client to get a fixed IP address when added to the network D. Allows granular control over the traffic between the local LAN and the Internet Answer: D Question: 22 Which of the following utilities shows the relationship between a MAC address and the corresponding IP address? A. arp B. nslookup C. tracert D. ipconfig Answer: A Question: 23 Internet connectivity for a company is mission critical. The technician must be notified if the Internet router has failed. Which of the following is the BEST method to monitor this device? A. SFTP B. SLIP C. SMTP D. SNMP Answer: D Question: 24 A second network card in a server that activates if the primary card fails is an example of which of the following network performance optimization? A. Load balancing B. QoS C. High availability D. Fault tolerance Answer: D Question: 25 Which of the following frequency ranges does 802.11a operate at? A. 2.4GHz B. 4.9GHz C. 5GHz D. 54GHz Answer: C

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Question: 26 Which of the following is the standard data transmission rate for an OC-3 line? A. 44.74Mbps B. 51.84Mbps C. 155.52Mbps D. 622.08Mbps Answer: C Question: 27 Which of the following is an advantage of 100Base-FX over 100Base-TX? A. Ease of installation B. Uses a more durable cable C. Faster transmission speeds D. Longer cable runs Answer: D Question: 28 Which of the following is an advantage of 100Base-T over 100Base-FX? A. Longer cable runs B. Faster transmission speeds C. Can be used in a topology D. Uses a more flexible cable Answer: D Question: 29 Which of the following protocols provides the actual encryption used over VPN? A. SSH B. PPTP C. HTTPS D. PPP Answer: B Question: 30 100Base-TF uses which of the following types of cabled medium? A. Ethernet implementation over fiber B. Ethernet implementation over coaxial C. Ethernet implementation over ThickNet D. Ethernet implementation over ThinNet Answer: A Question: 31 Which of the following cable standards has the highest effective range at a greater expense? A. 1000Base-SX

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B. 1000Base-CX C. 1000Base-T D. 1000Base-LX Answer: D Question: 32 The below output is from which of the following utilities? Active Connections Proto Local AddressForeign AddressState TCP COMPUTER1:1085 172.30.0.5:3389ESTABLISHED TCP COMPUTER1:1089172.30.0.5:microsoft-dsTIME_WAIT A. ping B. netstat C. nslookup D. ipconfig Answer: B Question: 33 The below output is from which of the following utilities? Interface: 172.30.0.104 --- 0x2 Internet AddressPhysical AddressType 172.30.0.500-30-48-82-72-8cdynamic 172.30.0.25400-30-48-82-65-0edynamic A. netstat B. arp C. nbtstat D. ping Answer: B Question: 34 A technician is troubleshooting a workstation that is connected to a star network. The technician determines that the workstation is unable to connect to the network resources. Which of the following should be checked FIRST? A. The installed network drivers B. The link lights on the server network card C. The link lights on the network card D. The link lights on the switch Answer: C Question: 35 A user reports that the wireless network is slow and is able to see and access shared folders that are unknown to the user. Which of the following is the cause of the problem? A. The SSID broadcast is disabled. B. Wireless router is improperly configured. C. The user is connecting to the wrong SSID. D. The wireless NIC is defective.

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Answer: C Question: 36 Which of the following network devices filters packets based on rules that have been configured for it? A. Layer 2 switch B. Firewall C. Hub D. Bridge Answer: B Question: 37 Which of the following is considered a connection-oriented protocol? A. UDP B. SPX C. TCP D. IP Answer: C Question: 38 Which of the following will have problems functioning if a firewall has been set up to block all UDP traffic? A. The Internet B. A server database application C. A VoIP device D. A network printer Answer: C Question: 39 Which of the following network protocols is needed to ensure that users can type in a FQDN instead of the IP address? A. DNS B. FTP C. WINS D. IMAP4 Answer: A Question: 40 Which of the following is a utility that translates the IP address to its physical network address? A. netstat B. rarp C. arp D. nslookup Answer: C

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Question: 41 Which of the following is a utility that translates the physical network address to its IP address? A. rarp B. nslookup C. netstat D. ping Answer: A Question: 42 When using the ping utility, which switch pings a network device until stopped? A. ping -s 3 B. ping -t C. ping -a D. ping -r 3 Answer: B Question: 43 Which of the following ipconfig switches will display when the lease was obtained? A. /displaydns B. /renew C. /all D. /release Answer: C Question: 44 Which of the following would limit the availability of the types of sites that users on a LAN have access to? A. A DC server B. A proxy server C. A DNS server D. A DHCP server Answer: B Question: 45 Which of the following is the MOST likely cause of a wireless connection drop-off in a wireless G network? A. Cellular interference B. FM Radio C. Cordless phones D. AM Radio Answer: C Question: 46 Which of the following security mitigation techniques is the MOST effective against zero-day attacks?

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A. Update antivirus definitions B. MAC filtering C. Effective security policies D. User awareness training Answer: D Question: 47 A client purchases a new wireless printer and wants to be able to bond it to their PDA. Which of the following technologies BEST describes the type of wireless printer that was purchased? A. Bluetooth B. WiFi C. 802.11a D. IEEE 1394 Answer: A Question: 48 A client is using a device that allows them to synchronize their wireless device to their computer, but the device must be within 3 feet (1 meter) in order for the synchronization to complete. Which of the following BEST describes the type of wireless device being used? A. Serial B. Bluetooth C. Infrared D. WiFi Answer: C Question: 49 Which of the following devices uses the IEEE 1394 standard? A. Parallel B. FireWire C. iSCSI D. USB 2.0 Answer: B Question: 50 A companys web server is located in a climate controlled environment, with multiple power supplies, and a UPS to provide the maximum uptime available. Which of the following would allow the company the BEST opportunity to increase network uptime for the web server? A. Upgrade all switches to Gigabit speed B. Upgrade the outbound NIC to a gigabit card C. Install an additional Router D. Install additional NICs Answer: D Question: 51

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A companys network is wired in a bus topology and one of the computers is unable to access the network. Which of the following is the FIRST step in the troubleshooting process? A. Check the cable connections. B. Replace the cable. C. Reinstall the NIC driver. D. Replace the NIC. Answer: A Question: 52 A technician is troubleshooting connectivity issues on a clients machine. The technician needs to see the current NetBIOS configuration and open connections, which of the following commands would allow this information to be displayed? A. nbtstat B. netstat C. msconfig D. ipconfig Answer: A Question: 53 Which of the following commands would allow the technician to identify the currently assigned DNS server? A. nbtstat B. netstat C. nslookup D. dig Answer: C Question: 54 An administrator is in charge of several remote servers in Japan. Users call and report they cannot connect to the company's resources located on those servers. Which of the following commands would allow the administrator to verify the servers are running? A. ping B. netstat C. nbtstat D. telnet Answer: A Question: 55 Which of the following protocols transmits using UDP ports? A. HTTPS B. HTTP C. TFTP D. RIPv2 Answer: C

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Question: 56 A technician is not able to ping a server by the FQDN but can by the IP. Which of the following should the technician check? A. Ensure that the IP address is correct B. Ensure that WINS is configured C. Ensure the MAC address is correct D. Ensure that the DNS is configured Answer: D Question: 57 Which of the following network protocols is used to ensure consistent time across network devices on the domain? A. NTP B. FTP C. RTP D. IGMP Answer: A Question: 58 An employee is having issues accessing shared resources on a file server. Which of the following troubleshooting steps should the technician take FIRST? A. Document the problem B. Identify the symptoms C. Test the results D. Search the internet for the problem Answer: B Question: 59 An employee is receiving an access denied error message when they try to access a network resource. Which of the following troubleshooting steps should the technician perform FIRST? A. Document the process B. Implement an action plan to resolve the issue C. Ask the employee what has changed since yesterday D. Identify what the employee cannot access Answer: D Question: 60 A network technician wants to add fault tolerance to a file server. Which of the following should the technician do? A. Add an additional DNS server and modify the MX record B. Install the latest NIC driver C. Add an additional NIC and setup network teaming D. Upgrade the NIC to a one Gigabit card Answer: C

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Question: 61 A technician pings 127.0.0.1 and gets the following result: Unable to contact IP driver, error code 2. Which of the following would resolve this? A. Install NetBEUI. B. Release the IP Address. C. Install the TCP/IP protocol. D. Flush the DNS Cache. Answer: C Question: 62 A new virus was just released and has infected several workstations. A technician receives a newly released patch. Which of the following troubleshooting steps should the technician take FIRST? A. Implement an action plan B. Apply the patch as quickly as possible C. Document the solution D. Wait for the virus definitions to be updated Answer: A Question: 63 The data center power will not be restored for several hours. Which of the following can be implemented in the future to allow the data center to keep running? A. Connect all the switches to a battery backup. B. Connect the data centers power to a UPS. C. Connect the data centers power to a generator. D. Connect all the switches to a generator. Answer: C Question: 64 A small office home office (SOHO) wireless user reports their new laptop is 802.11b and 802.11gcapable but will not wirelessly connect faster than 11Mbps. Which of the following is the cause of the problem? A. The wireless router needs a firmware update. B. The laptop wireless card is running on a different frequency. C. The wireless router is defective. D. The wireless router is 802.11b only. Answer: D Question: 65 A technician installed a new wireless router. The customer is now having a problem playing online games, but they can connect to websites. Which of the following should the technician configure to resolve this problem? A. Port forwarding B. SSID C. Antenna placement

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D. MAC filtering Answer: A Question: 66 After a technician came out and installed a new wireless router, one of the wired workstations began having problems connecting to the file server. This is only an intermittent problem. Which of the following actions will the technician MOST likely perform to resolve this problem? A. Change the router's SSID. B. Move the router's location. C. Check user permissions. D. Check the cable ends. Answer: D Question: 67 Which of the following is a client-server based authentication software system which maintains user profiles in a central database? A. RADIUS B. CHAP C. MS-CHAP D. EAP Answer: A Question: 68 Which of the following is resistant to crosstalk? A. 1000Base-T B. 10GBase-CX C. 100Base-FX D. STP Answer: C Question: 69 Which of the following tools should be used to physically attach an RJ-45 connector to a CAT5 cable? A. Screwdriver B. Crimping tool C. Punch down tool D. Snips Answer: B Question: 70 The function of a tone generator is to generate a tone to test: A. continuity. B. signal strength. C. impedance. D. signal feedback.

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Answer: A Question: 71 Which of the following is the MOST common pin-out configuration used when crimping RJ-45 connectors? A. UTP B. T568A/B C. STP D. IEEE 802.5 Answer: B Question: 72 Which of the following authentication protocols uses plain text to transmit passwords over the internet? A. RADIUS B. CHAP C. Kerberos D. PAP Answer: D Question: 73 Which of the following cable standards is used for Ethernet over fiber? A. 1000Base-CX B. 10Base-FL C. 100Base-TX D. 1000Base-T Answer: B Question: 74 None of the users in an office can connect to the servers using the FQDN. Which of the following is MOST likely the cause of this issue? A. DHCP is not enabled B. WINS is not enabled C. NetBIOS is not enabled D. DNS is not enabled Answer: D Question: 75 A DHCP enabled computer on the network has been unplugged from the network for a week. In the mean time, several other computers were added to the network.When plugging the computer back into the network the computer is unable to reach network resources. Which of the following is the MOST likely cause? A. The DHCP scope needs to be redefined. B. The DHCP pool limit has been reached. C. The IP address lease has expired on the DHCP server.

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D. The DHCP server needs to be restarted. Answer: B Question: 76 A DHCP enabled computer on the network is changing IP addresses and the technician wants to have the same IP address assigned for that computer. Which of the following would be implemented? A. The technician needs to add the MAC address to the host file. B. The technician needs to add the IP address to the host file. C. The technician needs to restart the DHCP services. D. The technician needs to add the computer to the reservation list. Answer: D Question: 77 A company has a wired bus topology and a client accidentally unplugs the network cabling to their computer. Which of the following is true about the companys network? A. It will function properly once all affected PCs are rebooted and authenticate to the network. B. It will function with minimal downtime. C. It will not function properly until the wires are reconnected. D. It will function with no downtime. Answer: C Question: 78 A technician is called to a clients desktop for connection issues. Which of the following is the FIRST step the technician should take? A. Check the LEDs on the NIC. B. Install a new NIC. C. Reset the router. D. Re-install the OS. Answer: A Question: 79 A network administrator has been receiving work orders about poor voice quality crossing a branch T1. The cause is determined to be users running high bandwidth file sharing applications across the T1 sending large packets delaying the smaller voice streams. Which of the following would improve voice quality? A. Configure traffic shaping to reduce the bandwidth available to the file sharing application. B. Configure a separate VLAN for the IP phones. C. Install a content caching proxy at the branch to reduce inbound WAN traffic. D. Upgrade switches to provide higher bandwidth ports for workstations and IP phones. Answer: A Question: 80 A technician is sent to troubleshoot a connectivity issue on a companys web server. Which of the following is the NEXT step after verifying that one of the NICs has no LEDs flashing?

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A. Re-install drivers. B. Check system properties for correct caching settings. C. Check for hardware conflicts or disabled devices. D. Re-install application. Answer: C Question: 81 Which of the following utilities will produce the results printed below? TCP Certs03:1072 172.31.0.78:3389 Established A. ping B. netstat C. arp D. tracert Answer: B Question: 82 A wireless network is created for six computers. Five connect correctly; one machine sees the wireless network but will not connect. Which of the following should the technician do? A. Remove the WEP key from the router. B. Restart the wireless router. C. Change the WEP key on the router. D. Ensure the failed computer has the correct WEP key. Answer: D Question: 83 A new business with five computers moves into an office where coaxial cable exists. In order to use the existing infrastructure, which of the following topologies would be used? A. Mesh B. Star C. Spanning Tree D. Bus Answer: D Question: 84 A technician is installing a basic router for a SOHO network. After installing the router the PCs connected to it are not able to acquire an IP address. Which of the following did the technician fail to configure correctly? A. DHCP B. DNS C. WINS D. NAT Answer: A Question: 85 Which of the following protocols is used for transmitting email?

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A. SCP B. SMTP C. SNMP D. SFTP Answer: B Question: 86 Which of the following protocols is used to encrypt packets over the Internet? (Select TWO). A. SIP B. HTTPS C. SMTP D. SMNP E. SSH Answer: B, E Question: 87 Which of the following protocols maps an IP address to a MAC address? A. DHCP B. NTP C. RARP D. ARP Answer: D Question: 88 A company is getting a new sales system that must remain secure and isolated. The network administrator needs to segregate network traffic for security reasons. Currently there is one addressing scheme 10.2.10.x, with a subnet mask of 255.255.255.0. Which of the following methods would BEST help in segregating the traffic? A. Implementing a dedicated broadcast network B. Creating a new subnet for this system C. Implementing a dedicated multicast network D. Changing the IP scheme to class C addresses Answer: B Question: 89 Which of the following network devices could be used to extend the range limitation of Ethernet networks? A. Firewall B. Repeater C. Load balancer D. IDS Answer: B Question: 90 Which of the following devices is used to connect a WAN to a LAN?

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A. Basic router B. Basic switch C. Bridge D. Repeater Answer: A Question: 91 A network technician is trying to find out the NETBIOS name of another workstation using its IP address, which of the following commands would be used to find this information? A. netstat B. nbtstat C. ping D. ipconfig Answer: B Question: 92 Which of the following protocols are used to transfer files between two systems? (Select TWO). A. SNMP B. NTP C. FTP D. SCP E. RIP Answer: C, D Question: 93 Which of the following protocols are used for email traffic? (Select THREE). A. IMAP4 B. SSH C. SMTP D. NTP E. POP3 F. TFTP G. SNMP Answer: A, C, E Question: 94 A network administrator is summarizing the following IP address ranges into a single route for redistribution into the network core: 192.168.0.0 /24 192.168.1.0 /24 192.168.2.0 /24 192.168.3.0 /24 Which of the following IP summary addresses will represent the listed network ranges without including any ranges not listed? A. 192.168.0.0 /23

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B. 192.168.0.0 /21 C. 192.168.0.0 /22 D. 192.168.0.0 /16 Answer: C Question: 95 Which of the following is a benefit of using dynamic routing as opposed to static routing? A. Less network overhead B. More secure C. Scales to large networks D. Improves network speed Answer: C Question: 96 While analyzing the contents of the IP routing table in a router, the administrator notices the following routes in the table: PrefixNext-Hop IPInterface 192.168.1.0 /24172.16.31.1Ethernet0 192.168.2.0 /24172.16.31.1Ethernet0 172.16.31.0 /24Directly ConnectedEthernet0 0.0.0.0/0172.16.31.2Ethernet0 Which of the following BEST describes what would occur if a packet from 192.168.1.4 were sent to 192.168.3.4? A. An ICMP network unreachable message will be sent to 192.168.1.4 B. The packet will be forwarded to 172.16.31.1 since the source IP address is in the 192.168.1.0

/24 range C. The packet will be forwarded to 172.16.31.2 D. The packet will be dropped as there is no matching route in the IP routing table to reach the

destination network Answer: C Question: 97 A corporate office network has 40 computers all in the same private IP subnet. The corporate office has purchased an Internet connection from their local ISP. They were assigned one static public IP address, and all 40 computers will require access to the Internet. How can this be accomplished? A. DHCP will assign addresses capable of accessing the Internet. B. PAT will allow access to the Internet. C. Supernetting will allow access to the Internet. D. The use of static NAT will allow access to the Internet. Answer: B Question: 98 Convert the following binary string to its dotted decimal address: 11000000.10101000.01100011.00011010 A. 192.168.99.26 B. 192.168.101.26

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C. 192.168.101.34 D. 192.168.99.34 Answer: A Question: 99 Which of the following protocols will help reduce multicast flooding on a layer 2 switch? A. SNMP B. ARP C. IGMP D. ICMP Answer: C Question: 100 Which of the following routing protocols is a link state and uses a backbone called area 0? A. OSPF B. EIGRP C. BGP D. IS-IS Answer: A Question: 101 A new segment needs to be added to a network to provide access for 64 servers.Which of the following subnets will provide the needed access and still conserve IP addresses? A. 192.168.1.0/26 B. 192.168.1.0/23 C. 192.168.1.0/24 D. 192.168.1.0/25 Answer: D Question: 102 221.17.101.223/28 is an example of which kind of notation? A. ARP B. CIDR C. DNS D. Port Number Answer: B Question: 103 A technician wants to see how many server connections are open on a client machine. Which of the following is the command to see these connections? A. netstat B. dig C. nslookup D. arp

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Answer: A Question: 104 An administrator is implementing a new wireless network. Which of the following is the highest level of wireless encryption that the administrator can run? A. WPA2 TKIP B. WEP C. WPA2 AES D. TTL Answer: C Question: 105 Which of the following data is included in a wireless access points beacon frame? A. IP and MAC address B. SSID and WEP key C. Channel and WEP key D. SSID and MAC address Answer: D Question: 106 A technician is asked to place wireless Internet access in an open warehouse environment. After installing the equipment the technician notices varying signal strengths at different locations. Which of the following should the technician consider to increase the consistency of the signal strength? A. Change the antenna placement. B. Broadcast the SSID. C. Change the encryption method. D. Enable traffic shaping. Answer: A Question: 107 A technician is asked to place wireless Internet access in an open warehouse environment. After installing the equipment the technician notices varying signal strengths at different locations. Which of the following should the technician consider to increase the consistency of the signal strength? A. Change the antenna placement. B. Broadcast the SSID. C. Change the encryption method. D. Enable traffic shaping. Answer: B Question: 108 A technician is at a small facility that has five computers connected to a central switch and accessing a single server for file and print sharing. One computer becomes unable to connect to the network, while the other four are still connecting properly.Which of the following could be causing the computer to not connect to the network?

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A. The NIC has failed. B. The server has failed. C. The switch has failed. D. The computers OS needs to be updated. Answer: A Question: 109 A technician is troubleshooting a printer problem in a SOHO environment. The printer is connected to the network and the computers can print using TCP/IP directly. The computers were able to print the day before, but now they cannot. Which of the following setups would aid in preventing this problem? A. Configure the printer to use an APIPA. B. Change the printer setting to use multicast. C. Place the printer on a static IP address. D. Set up the printer on a public IP address. Answer: C Question: 110 A technician is resolving an issue where a computer is unable to connect to the Internet using a wireless access point. The computer is able to transfer files locally to other machines, but cannot successfully reach the Internet.When the technician examines the IP address and default gateway they are both on the 192.168.1.0/24. Which of the following has occurred? A. The computers gateway is not routing to a public IP address. B. The computer is not using a private IP address. C. The computer and the gateway are not on the same network. D. The computer is using an invalid IP address. Answer: A Question: 111 Which of the following LAN types would utilize CAT5 UTP? A. 1000Base-T B. 100Base-TX C. 10GBase-SR D. 100Base-FX Answer: B Question: 112 Which of the following network hardware allows the MOST network traffic collisions? A. WAP B. Hub C. Switch D. Router Answer: B Question: 113 PPTP is a combination of which of the following protocols? (Select TWO).

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A. PPP B. TCP/IP C. TCP D. POP3 E. PPPoE Answer: A, B Question: 114 Which of the following techniques would increase the bandwidth for network transmission by joining together multiple connections into one logical connection? A. Broadcasting B. Traffic shaping C. Bonding D. Supernetting Answer: C Question: 115 A technician is troubleshooting a network data transmission issue. Which of the following commands would the technician be able to use to identify the location of the packet loss? A. ipconfig B. ping C. traceroute D. arp Answer: C Question: 116 When preparing to place a RJ-45 connector on a CAT5 cable, which of the following tools would BEST be used to prepare the cable? A. Pliers B. Polishing kit C. Razor knife D. Snips Answer: D Question: 117 Which of the following is an example of a valid MAC address for a workstation? A. FFFF.FFFF.FFFF B. 00:08:38:05:B5:F4 C. 131.44.32.255 D. 05:14:K9:07:B2:M4 Answer: B Question: 118 An IDS is used for which of the following purpose?

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A. Monitors inbound and outbound network connections in order to identify suspicious activity. B. Monitors inbound and outbound network connections in order to prevent suspicious activity. C. Controls inbound and outbound connections to prevent unauthorized access to the Internet. D. Controls inbound and outbound connections in a network device by command lines. Answer: A Question: 119 Which of the following is the difference between static and dynamic routing? A. Static routing is best used in large scalable networks. B. Static routes are added automatically. C. Dynamic routing is used by a WINS server. D. Dynamic routes are added automatically. Answer: D Question: 120 Routing convergence time is which of the following? A. Time required for a VPN connection to occur B. Time required by protocols to update their forwarding tables after changes have occurred C. Time required for an IDS to detect suspicious software D. Time required by switch ports to update their link status and transition to the forwarding state Answer: B Question: 121 Which of the following is found in a layer two switch? A. Routing protocols B. SSID settings C. DNS zones D. VLAN settings Answer: D Question: 122 Which of the following are features of a DHCP server? (Select TWO) A. Dynamic IP addressing B. Transferring files over the network C. Static IP address reservations D. Secure shell connections E. Resolving IP addresses to canonical names Answer: A, C Question: 123 Which of the following protocols describes a connectionless state and does not use acknowledgements? A. POP3 B. UDP C. NTP

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D. TCP Answer: B Question: 124 A network technician is troubleshooting a network issue that has just been reported. Which of the following troubleshooting steps should the technician take FIRST to help resolve this issue? A. Record the solution in the appropriate logs for future use. B. Ask the user who reported the issue what past documentation they have. C. Ask the user who reported the issue to explain the symptoms in detail. D. Record what steps should be taken to resolve the issue. Answer: C Question: 125 Which of the following protocols is used in a ping command? A. TFTP B. SMTP C. ICMP D. IGMP Answer: C Question: 126 Which of the following protocols are used for tunneling and encryption purposes? (Select TWO). A. L2TP B. IPSec C. PAP D. SLIP E. PPPoE Answer: A, B Question: 127 A network administrator is informed that a users workstation is unable to connect to the Internet but all other users can. After obtaining all the information about the users workstation, which of the following should be the NEXT step the network administrator should attempt? A. Go to the users workstation and do an ipconfig. B. Ping the users workstation to verify network connectivity. C. Perform a traceroute to that users workstation. D. Replace the NIC in the users workstation. Answer: B Question: 128 A user is able to access the network shares and their email, but is unable to connect to any website. Which of the following command line tools should a technician use on that users workstation to begin troubleshooting? A. Traceroute to any website to see where the disconnection is occurring. B. Use the route add command to add static routes to see if the routes are an issue.

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C. Perform the ipconfig command to verify settings on that workstation are correct. D. Use the ping command to see if the workstation can access the DHCP server. Answer: A Question: 129 A user can no longer access the network and all other users are having the same problem. Which of the following should the network administrator do FIRST in order to begin troubleshooting? A. Use the ping command to verify connection to the DHCP server. B. Use the rarp command to check network settings. C. Use the arp command to verify connections to the network. D. Use the route add command to see if static routes can be added. Answer: A Question: 130 A technician is creating a crossover cable to connect two devices. Which of the following pins would be different between connector A and connector B? A. Pin1, Pin2, Pin3, Pin6 B. Pin4, Pin5, Pin1, Pin2 C. Pin4, Pin5, Pin7, Pin8 D. Pin6, Pin7, Pin8, Pin1 Answer: A Question: 131 Which of the following TCP connect scanners is always set for normal data flow once a connection is established? A. ACK B. RSH C. SYN D. TCP Answer: A Question: 132 Which of the following would be used before a technician crimps a connector to a UTP/STP cable? A. Multimeter B. Cable stripper C. Punch down tool D. Cable tester Answer: B Question: 133 Which of the following items changes the encryption key on a users session after a set period of time? A. TKIP B. WEP

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C. RADIUS D. AES Answer: A Question: 134 Which of the following network performance optimization methods slows or restricts traffic to increase the performance of other types of traffic? (Select TWO). A. Traffic shaping B. Load balancing C. Caching engines D. QoS E. High availability Answer: A, D Question: 135 Which of the following tools is used to show the active routes on a workstation? A. nbstat B. arp -a C. arp ping D. netstat -r Answer: D Question: 136 An active/passive server cluster in which only one server is active and handling requests, is an example of which of the following network performance optimization? A. QoS B. Load balancing C. Traffic shaping D. High availability Answer: D Question: 137 Two ports on switch A are connected to switch B. The advanced switch feature that allows these ports to be combined and managed as a single entity is called: A. trunking. B. VLAN. C. spanning tree. D. port mirroring. Answer: A Question: 138 A technician is setting up a wireless network using WEP and DHCP. The technician has set the channel and SSID on the client workstation. Which of the following is the remaining step to complete the configuration? A. Enter the username and password.

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B. Enter an IP address for the client. C. Change the SSID. D. Enter the encryption key. Answer: D Question: 139 Which of the following is the maximum distance a 10GBase-EW connection can transmit with one repeater? A. 10,000 meters (32,808 feet) B. 20,000 meters (65,616 feet) C. 40,000 meters (131,233 feet) D. 80,000 meters (262,467 feet) Answer: D Question: 140 All the workstations at a company have a static IP address. A newly deployed workstation is unable to connect to the company intranet server using an Internet browser. The technician can ping the intranet servers IP address. The MOST likely cause of this is an incorrect: A. VLAN. B. IP address on the new workstation. C. DNS server setting on the client. D. gateway setting on the client. Answer: C Question: 141 A user is having connectivity issues at multiple locations when using the RJ-45 port on the laptop. A technician wants to know if the CAT5e cable is the source of the problem.Which of the following should the technician use to troubleshoot the issue? A. Cable tester B. Toner probe C. Protocol analyzer D. Cable stripper Answer: A Question: 142 After deploying three large additional servers in a rack there are reports of network instability and other issues across all servers in the rack. It has been verified that there is sufficient power resources and network bandwidth. Which of the following should the technician check NEXT? A. Temperature monitor B. Multimeter C. Certifier D. Cable tester Answer: A Question: 143

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When terminating a CAT5e cable a technician terminates the 568A end and the 568B end. The resulting cable is: A. capable of 10GBaseT. B. a crossover cable. C. a straight-through cable. D. non-functional. Answer: B Question: 144 A technician is troubleshooting the phone service at a site. The technician tests one of the connections on the 66 block and no dial tone is present. Which of the following would be the BEST tool to test the connection at the demarcation point? A. Toner probe B. Multimeter C. Butt set D. Cable tester Answer: C Question: 145 A network technician is asked to implement a separate network for guests that arrive onsite. Which of the following would be the MOST cost effective solution? A. Install a firewall. B. Create a VLAN. C. Implement trunking. D. Install a VPN. Answer: B Question: 146 Which of the following authentication protocols uses certificates to negotiate access to the network? A. PAP B. CHAP C. EAP-TLS D. Kerberos Answer: C Question: 147 A network technician wants a server to have fault tolerance.Which of the following would be the MOST cost effective solution? A. Install a single router. B. Install two NICs for teaming. C. Install a single fiber NIC. D. Install two switches. Answer: B

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Question: 148 A network technician is connecting through the console port to configure a switch. Which of the following ports would be used to transfer configuration files from the switch? A. UDP 69 B. UDP 67 C. TCP 110 D. TCP 69 Answer: A Question: 149 A company would like to configure newsfeeds on the network for employees to be aware of internal company information. Which of the following ports would be used to allow newsfeeds to pass-through? A. 22 B. 25 C. 119 D. 143 Answer: C Question: 150 A user has been transferred from the accounting team to the human resources team. The user can only print to the accounting teams printer and cannot print to the human resources teams printer. Which of the following is the cause of the problem? A. Wrong host file B. Wrong gateway C. Wrong DNS D. Wrong VLAN Answer: D Question: 151 A technician notices that when trying to ping a workstation by network name the workstation does not reply back over the network. The workstation is part of the domain and is able to get to the Internet. Which of the following is the cause of the problem? A. Faulty cable on the workstation B. Wrong host name on the workstation C. Wrong WINS on the workstation D. Incorrect IP address assigned to the workstation Answer: B Question: 152 A user reports their wireless 802.11g Internet connection is intermittently disrupted. Which of the following is the cause of the problem? A. Cell phone B. Infrared printer C. Cordless phone D. Incandescent light

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Answer: C Question: 153 Which of the following protocols provides a secure method to remotely administer a server? A. HTTP B. SSH C. SFTP D. Telnet Answer: B Question: 154 Which of the following devices is used to extend the signal strength on a network segment? A. Modem B. Repeater C. Transceiver D. NIC Answer: B Question: 155 Which of the following devices would be used to connect different broadcast domains in order to allow them to communicate with each other? A. Multilayer switch B. Bridge C. Layer 2 switch D. Hub Answer: A Question: 156 A user reports that they cannot access any network resources. Which of the following tools would a technician use to troubleshoot the problem? A. Cable tester B. Certifier C. TDR D. Butt set Answer: A Question: 157 One end of a CAT5 cable is punched down following the 568B standard. The other end should be terminated using which standard to make a straight-through cable? A. 568B B. RJ-11 C. RJ-45 D. 568A Answer: A

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Question: 158 Which of the following wiring standards is depicted below? Pin 1 White OrangePin 2 Orange Pin 3 White Green Pin 4 Blue Pin 5 White Blue Pin 6 GreenPin 7 White BrownPin 8 Brown A. IEEE 1394 B. 568A C. 568B D. Crossover cable Answer: C Question: 159 Which of the following protocols are used in VoIP? (Select TWO). A. SIP B. RDP C. SMTP D. RTP E. SSH Answer: A, D Question: 160 A network technician is responsible for setting up four branch offices for a company. Each office will have 12 hosts, but needs the ability to expand to 16 hosts. Which of the following subnet masks should be chosen? A. 255.255.255.240 B. 255.255.255.16 C. 255.255.255.248 D. 255.255.255.224 Answer: D Question: 161 A company has one headquarters location and ten remote sites. The remote sites do not need to communicate with each other, just with headquarters. Which of the following is the BEST topology to use? A. Hybrid B. Mesh C. Ring D. Star Answer: D Question: 162 A network technician is assigned the task of connecting two switches in two different wiring closets. Which of the following cable types is the appropriate choice? A. Loopback B. Crossover C. 568A D. Rollover

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Answer: B Question: 163 Which of the following Ethernet technologies has the shortest transmission distance? A. 10Base-T B. 10GBase-T C. 100Base-T D. 10GBase-SR Answer: B Question: 164 Which of the following are the IEEE designations for the spanning tree protocol? (Select TWO). A. 802.1x B. 802.1w C. 802.1n D. 802.1p E. 802.1d Answer: B, E Question: 165 A user has plugged a computer into a switch port and now is unable to access any server resources on the network. Which of the following are the MOST likely reasons for the access problem? (Select TWO). A. The spanning tree protocol has locked down the port. B. The appropriate credentials have not been supplied for network access. C. A port mirroring session was started and is interfering with the connection. D. The computer is connected to a port in the wrong VLAN. E. The computer is connected to an incorrect PoE port. Answer: B, D Question: 166 A network technician is installing a series of three access points to cover the entire wing of a building. Each access point has a wired connection and 802.11g is being used for the wireless transmission. Which of the following channels should be used for the access points? A. Channels 1-6-11 B. Channels 1-3-5 C. Channels 7-11-1 D. Channels 2-4-6 Answer: A Question: 167 A network technician is installing a series of three access points to cover the entire wing of a building. Only one access point has a wired connection. 802.11g is being used for the wireless transmission. Which of the following channels should be used for the access points?

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A. Channels 5-5-5 B. Channels 1-3-5 C. Channels 7-11-1 D. Channels 6-6-6 Answer: D Question: 168 Which of the following traffic types would a network layer firewall be unable to filter? A. SMTP traffic B. ICMP messages C. HTTP traffic D. Email sender verification Answer: D Question: 169 A network technician is implementing new wireless access points in an existing wireless infrastructure. The security is the WPA 2 standard. Which of the following encryption methods may not be compatible with the previously installed access points? A. AES B. 3DES C. TKIP D. CHAP Answer: A Question: 170 Which of the following is a secure method for file transfer to a network device? A. SCP B. SNMPv2 C. FTP D. TFTP Answer: A Question: 171 Which of the following would allow for encrypted login credentials to be sent over the network? A. Telnet B. HTTP C. SSH D. FTP Answer: C Question: 172 Which of the following devices has a primary purpose of proactively detecting and reacting to security threats? A. SSL B. IDS

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C. VPN D. IPS Answer: D Question: 173 Which of the following wireless standards allows for increased bandwidth by allowing channel bonding? A. 802.11b B. 802.11n C. 802.11g D. 802.11a Answer: B Question: 174 Which of the following is the strongest type of wireless encryption? A. WEP B. RADIUS C. TKIP D. AES Answer: D Question: 175 Which of the following is used to test the operation of a NIC? A. Crossover B. 568B C. Loopback D. Rollover Answer: C Question: 176 Which of the following monitoring software is used to view network traffic at the frame level? A. Throughput testing B. Packet sniffer C. Connectivity D. Load testing Answer: B Question: 177 An administrator has just installed a VoIP system and has noticed during peak times that calls are dropped. Which of the following would an administrator implement to alleviate the problem? A. Fault tolerance B. Load balancing C. QoS D. SSL VPN

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Answer: C Question: 178 A user states that they have decreased signal strength on their wireless connection. They have been using the wireless network previously without problems and the network configuration has not been changed. Which of the following is MOST likely the cause of the degraded signal? A. Environmental factors B. Incorrect encryption C. Incorrect SSID D. Standards mismatch Answer: A Question: 179 There are two networks sharing the same office space. One network already has an 802.11g access point. The second network acquires one as well. If known, which of the following would help keep the two networks from interfering with each other? A. Channel B. WEP key C. Pre-shared key D. Encryption type Answer: A Question: 180 Which of the following remote access solutions allows the LEAST connection overhead? A. L2TP VPN B. SSL VPN C. IPSec VPN D. PPTP VPN Answer: B Question: 181 Which of the following network devices would an administrator have to configure channels on? A. Firewall B. Wireless access point C. Hub D. Unmanaged switch Answer: B Question: 182 Which of the following will allow an administrator to restrict communication between network devices? A. NAT B. DHCP C. CIDR D. ACL

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Answer: D Question: 183 Which of the following network devices operates on Layer 1 of the OSI model? A. Hub B. Switch C. Router D. Bridge Answer: A Question: 184 Which of the following does an administrator need to be aware of when installing a wireless network in a building with multiple floors? A. Encryption algorithm B. SSID naming C. Channel overlap D. Frequency configuration Answer: C Question: 185 An administrator is going to be performing maintenance on a network router and wants to temporarily re-route traffic through another office. Which of the following would allow the administrator to accomplish this? A. Configure a static route. B. Implement steady state convergence. C. Implement NAT on the server. D. Configure EGP. Answer: A Question: 186 Which of the following network protocols allows for automated alerts and reports on network devices? A. SNMP B. IGMP C. SMTP D. TLS Answer: A Question: 187 Which of the following wireless communication standards allows for communication at both 2.4GHz and 5GHz frequencies? A. 802.11a B. 802.11g C. 802.11n D. 802.11b

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Answer: C Question: 188 Which of the following would a technician need to install to connect a fiber NIC to an Ethernet backbone? A. Bridge B. Hub C. Media converter D. Repeater Answer: C Question: 189 Which of the following could be installed to improve network performance when accessing Internet websites? A. Load balancing B. Caching engine C. Traffic shaping D. Firewall Answer: B Question: 190 Which of the following routing protocols uses AS-Path as one of the methods to build the routing table? A. OSPF B. IS-IS C. EIGRP D. BGP Answer: D Question: 191 Which of the following tools could an administrator use to determine if a machine was using the correct DNS server? (Select TWO). A. nbtstat B. tracert C. netstat D. ifconfig E. ipconfig Answer: D, E Question: 192 In a network constructed using star topology, all the devices are connecting to one central device known as the: A. router. B. repeater. C. hub. D. gateway.

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Answer: C Question: 193 A technician receives a request to move several established phones; the technician can perform this request at the termination block by moving the wire connection. Which of the following tools is required to reconnect wires to the termination block? A. Punch down tool B. Snips C. Butt set D. Cable stripper Answer: A Question: 194 A technician has tested a cable and has established it can successfully send and receive signals. Which of the following tools can be used to check the speed and condition of the signal? A. TDR B. Protocol analyzer C. Voltage event recorder D. Toner probe Answer: A Question: 195 A technician is asked to verify available phone numbers at a telecommunication block. Which of the following tools is required to verify the available numbers? A. Punch down tool B. Toner probe C. Butt set D. Multimeter Answer: C Question: 196 A network technician has addressed an issue where many workstations have lost network connectivity, but is not able to establish the most probable cause. Which of the following steps should be taken next to resolve this issue? A. Determine if anything has changed. B. Reboot the computer to try and recreate the issue. C. Document all possible causes. D. Escalate the issue to a senior network associate. Answer: D Question: 197 A trouble ticket has been generated, reporting a workstation has lost network connectivity. Which of the following should be the FIRST course of action taken? A. Escalate the issue. B. Gather information.

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C. Check switches. D. Check gateway. Answer: B Question: 198 Which of the following are forms of gigabit Ethernet that require the use of fiber optic cables? (Select THREE). A. 1000Base-CX B. 1000Base-TX C. 1000Base-SX D. 10Base-T E. 1000Base-T F. 1000Base-LX Answer: A, C, F Question: 199 Which of the following is the maximum segment distance of a 100Base-FX network? A. 100 meters (328 feet) B. 1,023 meters (3,356 feet) C. 1,024 meters (3,359 feet) D. 2,000 meters (6,561 feet) Answer: D Question: 200 Which of the following is the maximum range of 10GBase-SR? A. 328 feet (100 meters) B. 990 feet (302 meters) C. 1000 feet (305 meters) D. 6 miles (1593 kilometers) Answer: B Question: 201 A remote user cannot connect to the office via VPN. The user has established Internet connectivity. Which of the following is the MOST likely next step in troubleshooting? A. Power cycle the VPN concentrator at the office. B. Determine if the VPN service is running at the office. C. Reinstall the VPN client at the remote computer. D. Determine if the user has the correct VPN address and password. Answer: D Question: 202 Which of the following is the maximum transmission distance of 10GBase-LR? A. (9.7 kilometers) B. 25 miles (40 kilometers) C. 512 miles (824 kilometers)

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D. 1,024 miles (1648 kilometers) Answer: A Question: 203 Which of the following is the maximum cable length in a 1000Base-T network? A. 100 meters (328 feet) B. 128 meters (420 feet) C. 1000 meters (3280 feet) D. 1,024 meters (3360 feet) Answer: A Question: 204 When troubleshooting a network error, a technician using a laptop as a network sniffer can see all the communications on the network segment. Which of the following network devices is the laptop plugged into? A. Hub B. Basic switch C. Router D. Gateway Answer: A Question: 205 A host is unable to communicate across a network. From the information below, which of the following is the cause of the issue? Host Name . . . . . . . . . . . . : Test20 Primary Dns Suffix . . . . . . . : abc.com Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : abc.com Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet Physical Address. . . . . . . . . : 00-00-00-15-A1-D0 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 10.0.37.144 Subnet Mask . . . . . . . . . . . : 255.255.254.0 Default Gateway . . . . . . . . . : 10.0.38.1 DNS Servers . . . . . . . . . . . : 10.0.36.5 A. Gateway IP is incorrect. B. Subnet mask is incorrect. C. IP address is incorrect. D. DNS server address is incorrect. Answer: A Question: 206 Which of the following is port 123 commonly used for?

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A. DNS B. HTTPS C. IMAP4 D. NTP Answer: D Question: 207 A company is in the process of upgrading their network infrastructure to support new VoIP telephony equipment. Which of the following is a primary feature to consider when selecting a new switch to support the phones? A. PoE B. Modular chassis C. Port mirroring D. VPN capability Answer: A Question: 208 An automated application capable of infecting computers without user interaction would be described as which of the following? A. A worm B. A smurf attack C. A Trojan D. A social engineering attack Answer: A Question: 209 When creating a fault tolerant switched network, which of the following will allow for loops in the switched topology while preventing a broadcast storm? A. 802.1q VLAN trunking protocol B. Port mirroring C. Spanning tree protocol D. Port aggregation Answer: C Question: 210 While reviewing a firewall policy, a network administrator notices a large block of addresses are denied without comment. Given that the blocked address range is from 224.0.0.0 to 239.255.255.255, which of the following group of addresses does this specify? A. Asia-pacific addresses B. RFC1918 private addresses C. Multicast addresses D. Unused private addresses Answer: C Question: 211

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When connecting two switches together, which of the following protocols would be used to trunk multiple VLAN traffic across the same physical link? A. Port trunking B. 802.1x C. Port mirroring D. 802.1q Answer: D Question: 212 A technician receives a call on monday morning that several computers will not connect to the network. The technician determines that the computers left on over the weekend are functional and those that were turned off over the weekend are not functioning. Which of the following is the MOST likely source of the problem? A. DHCP is not functioning. B. WINS needs to be restarted. C. DNS is not functioning. D. LDAP is not functioning. Answer: A Question: 213 A corporate network has grown and manual monitoring of the network devices are no longer feasible. Which of the following would provide central logging for all devices with message priority levels? A. Install a syslog server and configure the network devices to send log messages to it. B. Install a protocol analyzer to monitor traffic logs. C. Install a SNMP polling server to monitor and collect logs on equipment. D. Install a new server with remote terminals open to monitor equipment. Answer: A Question: 214 Which of the following is required to pass traffic from one VLAN to another? A. A server with NICs on both VLANs B. A layer two switch C. A layer three switch D. A layer one switch Answer: C Question: 215 A network administrator is troubleshooting a connectivity problem between a PC and a remote site. An ICMP traceroute reveals that after several hops, addresses start repeating and TTL-exceeded messages are returned. Which of the following problems is the cause? A. An ARP problem B. A switching loop C. A DNS problem D. A routing loop

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Answer: D Question: 216 Given the following routing table entries, which of the following will the next-hop address be for a packet destined for the address 192.168.1.203? Network AddressSubnet Mask Next Hop Address 0.0.0.00.0.0.077.0.5.5 192.168.0.0255.255.0.0 66.40.90.121 192.168.1.0255.255.255.072.40.91.1 192.168.1.0255.255.255.12740.40.0.254 A. 77.0.5.5 B. 40.40.0.254 C. 66.40.90.121 D. 72.40.91.1 Answer: D Question: 217 When all routers in a network agree about the path from one point to another, the network is said to be which of the following? A. Static B. Secure C. Converged D. Dynamic Answer: C Question: 218 An Ethernet LAN has several trunk links passing near heavy machinery resulting in EMI. Which of the following Ethernet media types should be used to avoid interference? A. 100Base-FX B. 100Base-T C. 10Base2 D. 10Base5 Answer: A Question: 219 Which of the following command line tools would BEST be used to verify DNS functionality? A. netstat B. traceroute C. dig D. arp Answer: C Question: 220 To support roaming across a wireless 802.11g network, each access point should be configured to use which of the following? A. The same channel

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B. The same SSID C. CSMA/CD D. The same frequency Answer: B Question: 221 Which of the following WAN layer two protocols would be BEST suited for a full mesh topology? A. Frame-relay B. MPLS C. PPP D. ATM Answer: B Question: 222 A network engineer for a company has issued the 10.44.210.0/24 network for a branch office. The network administrator for the branch has three separate VLANs for voice, workstations, and servers. There are approximately 50 end user workstations, 50 IP phones that require addressing, and a dozen servers. How should the network administrator use the block allocated to the branch? A. Subnet the block into /25s and assign one to each voice and workstation VLANs. B. The administrator must request more networks and use the networks given so far for the

servers and workstation VLANs. C. Do not subnet the block; use the /24 for all VLANs. D. Subnet the block into /26s and assign one to each VLAN.b Answer: D Question: 223 Which of the following does a star ring topology use for data transfer? A. CSMA/CD B. CSMA/CA C. CHAP D. Token passing Answer: D Question: 224 According to the OSI model, which of the following layers is responsible for providing reliable communication? A. Transport B. Network C. Session D. Data Link Answer: A Question: 225

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Users at a branch office have informed a technician that access to static web content is slow from their location. It is determined that most users are visiting the same site repeatedly throughout the day. Which of the following would improve WAN utilization? A. A traffic shaper B. A load balancer at the datacenter hosting the web servers C. A caching proxy server at the branch D. An application level firewall Answer: C Question: 226 A company has many traveling sales employees that need secure access to corporate resources from non-trusted devices (e.g. computers at client sites and/or public computers). Which VPN solution is MOST appropriate for this company? A. SSL B. IPSec C. L2TP D. PPTP Answer: A Question: 227 If static addressing is not configured and the DHCP server for a network is unavailable, which of the following will a PC use to configure its IP address? A. BOOTP B. APIPA C. TFTP D. DNS Answer: B Question: 228 Which of the following would be an appropriate use of an EGP? A. Advertising a /24 to an upstream provider. B. Periodic updates to neighbors on the LAN. C. Unequal cost load balancing over a switched network. D. Routing between VLANs on an Ethernet network. Answer: A Question: 229 A company has installed a new 802.11g point-to-point connection between two buildings and is experiencing low throughput across the link. The current setup involves a wireless bridge on the roof with an omni-directional antenna. Which of the following would BEST improve the link performance? A. Replace the wireless bridges with wireless access points. B. Install bi-directional amplifiers at both sites. C. Configure channel hopping on both wireless bridges. D. Replace the omni-directional antennas with Yagi antennas.

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Answer: D Question: 230 Which of the following is the default port for HTTPS? A. 80 B. 143 C. 443 D. 8080 Answer: C Question: 231 Which of the following network topologies would BEST prevent downtime in a WAN environment? A. Bus B. Mesh C. Ring D. Star Answer: B Question: 232 Which of the following is the default port for telnet? A. 20 B. 21 C. 22 D. 23 Answer: D Question: 233 An office has just added an employee kitchen area. The work area and equipment has stayed the same. Which of the following is the MOST likely reason why they are now having wireless connectivity problems? A. Antenna placement B. Interference C. Distance D. Encryption Answer: B Question: 234 Which of the following is the default port for POP3? A. 21 B. 25 C. 80 D. 110 Answer: D Question: 235

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The network administrator needs to use an IP addressing method that will not require manual updating. Which of the following should be used? A. Multiple B. TCP C. Static D. Dynamic Answer: D Question: 236 Which of the following is the default port for SMTP? A. 21 B. 25 C. 110 D. 443 Answer: B Question: 237 A new laptop has been purchased with an 802.11n wireless card. The laptop will not connect to their existing 802.11a network. Which of the following is MOST likely the reason the laptop will not connect? A. The laptop is too far from the existing network B. Wrong SSID is being used C. Standard mismatch D. Interference Answer: C Question: 238 When would a technician use plenum-rated cable? A. Where EMI may be an issue B. When installing cable in ceilings C. When installing cable in damp environments D. If transmission speeds greater than 100Mbps are required Answer: B Question: 239 A technician is connecting two buildings located approximately 1969 feet (600 meters) apart on the same campus. Primary objectives are to create a secure link that that is capable of transmitting at 1Gbps. Which of the following would be the BEST way to connect these two buildings? A. Point-to-point wireless link B. CAT6 cable C. RG-58 cable D. Fiber optic cable

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Answer: D Question: 240 Which of the following punch down blocks is BEST suited for high-speed data transmission? A. 25 pair cable block B. 66 block C. Cross-connect block D. 110 block Answer: D Question: 241 A client is able to ping its default gateway, but is unable to communicate with a remote host. Which of the following utilities would the technician use to determine where the fault is? A. arp B. ping -t C. nbstat D. traceroute Answer: D Question: 242 Which of the following characteristics BEST describe SMF? (Select TWO). A. Uses laser light for transmission. B. Can be used for distances exceeding 2 kilometers (1.24 miles). C. Can be used for distances up to 2 kilometers (1.24 miles). D. Costs less than MMF. E. Uses LED light for transmission. Answer: A, B Question: 243 A technician has determined that a single computer has suddenly lost network connectivity. Which of the following should be the next troubleshooting step the technician should take? A. Establish the most probable cause. B. Determine if anything has changed. C. Determine if escalation is necessary. D. Identify the affected areas of the network. Answer: B Question: 244 A user is trying to establish an FTP connection to a computer at home. The home computer is turned on and has Internet connectivity; however, they are unable to connect from the PC at work. The IP address that the user is trying to connect to is 192.168.1.125. Which of the following is the MOST likely problem? A. FTP server is not installed on the home computer. B. FTP client is not installed in the work computer. C. The IP address of the home computer is not routable across the Internet. D. The firewall at the office is blocking the outgoing connection.

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Answer: C Question: 245 Which of the following tools are needed to create a CAT5e crossover cable? (Select TWO). A. TDR B. Cable crimper C. OTDR D. Snips E. Multimeter Answer: B, D Question: 246 Which of the following protocols is used for connecting clients to a news server? A. NCP B. NNTP C. SMTP D. IMAP4 Answer: B Question: 247 Which of the following IEEE standards describes the power output of a standard switch port? A. 802.3ae B. 802.3af C. 802.3aa D. 802.3ab Answer: B Question: 248 Which of the following WAN technologies uses thirty 64Kbps channels? A. E-1 B. ATM C. MPLS D. T-1 Answer: A Question: 249 Which of the following protocols would a multilayer switch use to learn the IP address of a directly connected device? A. ARP B. BOOTP C. DHCP D. DNS Answer: A

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Question: 250 A network administrator is developing a solution that will allow a new remote site with 400 users access to the Internet using only one public routable IP address. The solution must allow for direct user access to the Internet. Which of the following technologies is the BEST to implement? A. DHCP B. DNS C. PAT D. VPN Answer: C Question: 251 A network administrator needs to ensure that users are authenticated before they are given access to the network. Which of the following BEST meets these requirements? A. 802.1x B. 802.1w C. 802.1d D. 802.1s Answer: A Question: 252 Which of the following devices allows segregation of collision domains but not broadcasting domains? A. Switch B. Router C. Hub D. NIC Answer: A Question: 253 A mail server was recently placed in the network. The users report email is slow. Upon closer inspection a technician notices that error counters on the interface are incrementing. Which of the Following could be causing the problem? A. Wrong subnet mask B. Duplex mismatch C. Switch loop D. Port speed mismatch Answer: B Question: 254 Users on the network can no longer access a custom application that uses TCP 8090 hosted on the DMZ. A technician has verified that the firewall is permitting the TCP port.Which of the following commands would verify the server is still accepting connections on TCP 8090? A. telnet B. nslookup C. netstat D. ipconfig

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Answer: C Question: 255 Which of the following technologies is BEST suited for a point-to-point circuit that is 6 kilometers (3.7 miles) in distance? A. 10GBase-LR B. 10GBase-T C. 10GBase-ER D. 10GBase-SR Answer: A Question: 256 A network administrator is configuring a network with a dynamic routing protocol. Which of the following would support equal cost load balancing and have all routers contain the same topology view? A. BGP B. IGRP C. RIP D. OSPF Answer: D Question: 257 Which of the following devices is used for connecting multiple network hosts where the physical signal is always repeated to all ports? A. Bridge B. Hub C. Router D. Switch Answer: B Question: 258 Which of the following network security devices prevents users from propagating viruses? A. Firewall B. IPS C. IDS D. Content engine Answer: B Question: 259 Which of the following WAN technologies provides a 45Mbps circuit over TDM equipment? A. T3 B. OC-12 C. SONET D. E3

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Answer: A Question: 260 Which of the following is the recommended maximum distance CAT6 cable should be run? A. 100 feet (30.5 meters) B. 246 feet (75 meters) C. 292 feet (89 meters) D. 328 feet (100 meters) Answer: D Question: 261 A network administrator configured several network devices earlier today, but now the Internet is no longer available to several users. Which of the following logs should the network administrator reference to help identify the problem? A. Application logs B. History logs C. Phone logs D. Event logs Answer: B Question: 262 Which of the following logs would let the network administrator know that there are performance and network issues within the LAN? A. Application logs B. Configuration logs C. Proxy logs D. System logs Answer: D Question: 263 A power outage occurred over the weekend and on Monday morning the helpdesk was receiving calls about network issues from only one section of the LAN. A network administrator has implemented the solution and identified all the results. After all the network issues were resolved, what would be the NEXT step for that network administrator? A. Document the entire process. B. Identify potential effects of the solution. C. Let all users within the LAN know what the problem was. D. Determine if anything has changed. Answer: A Question: 264 After a power outage several switches lose their current configurations, but the core router is still working properly. The switches affected are not able to connect to the network. After further investigation the network administrator is able to identify the affected areas, establish the cause, and escalated the problem. Which of the following would be the NEXT step that the network administrator should do?

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A. Create an action plan and solution. B. Copy the core routers current configuration to all the affected switches. C. Immediately implement a solution. D. Meet with the emergency response team to determine the next step. Answer: A Question: 265 A user is unable to connect to the network. A network technician is able to determine that there is a problem on the switch. All other users on that switch are able to connect successfully to the network. Which of the following is a probable cause? A. Switching loop is occurring on the switch. B. Wrong subnet mask on the switch. C. Incorrect SNMP settings on the switch. D. Port is misconfigured on the switch. Answer: D Question: 266 A user is having intermittent problems connecting to their network shares. A network technician is able to determine that there is a problem within the network cabling in between the workstation and the switch. All other users are able to connect successfully to the network. Which of the following is the MOST likely cause? A. Patch cable is a crossover cable instead of straight-through. B. Cable has been cut somewhere within the wall. C. Cable is not punched down at the punch panel. D. Crosstalk and interference are occurring. Answer: D Question: 267 A user calls saying they are having issues connecting to the Internet, but they are able to connect to the email server. Which of the following commands would the user type in at the command prompt to display the MAC address? A. arp -a B. arp -s C. nbtstat -R D. ipconfig Answer: A Question: 268 Which of the following network services is responsible for mapping names to IP addresses? A. DHCP B. DNS C. IMAP4 D. Telnet Answer: B

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Question: 269 Which of the following is an example of secure tunneling? A. PPP B. PAP C. PPPoE D. SSL VPN Answer: D Question: 270 Which of the following features from the switch eliminates a delay in acquiring an IP address? A. Enable trunking. B. Enable spanning tree on the interface. C. Change the duplex mode to half-duplex. D. Update the SNMP strings. Answer: B Question: 271 Which of the following features of a switch will allow two switches to pass network information? A. Trunking B. Disabling the routing protocols C. Port speeds D. PoE Answer: A Question: 272 Which of the following will allow certain ports to be part of the same group while other ports within that switch are part of a different group? A. Trunking B. Port authentication C. Enabling VLANs D. Enabling VTP Answer: C Question: 273 Which of the following BEST describes the use of plenum cable? A. Increases the cable signal B. Decreases the cable signal C. Reduces toxic gas released during a fire D. Reduces the amount of EMI going to the cable Answer: C Question: 274 A technician is configuring a router for a SOHO network. The technician has changed the IP address scheme on the router and disabled DHCP service before the wireless was configured. After the router updates the information, the PC can no longer connect to the router. Which of the

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following would be the BEST solution to reestablish the connection while maintaining the routers current configuration state? A. Assign a static IP address on the PC that matches the router. B. Restart the PC so it obtains a new IP address from the router. C. Restart the router so that the PC obtains a new IP address. D. Use APIPA to connect the PC to the router. Answer: A Question: 275 Which of the following will prevent unauthorized access to the server room? A. Biometric lock B. Cable lock C. PKI card D. RSA token Answer: A Question: 276 Which of the following is the MOST secure access method? A. RSH B. SFTP C. SNMPv1 D. RCP Answer: B Question: 277 Which of the following is the maximum CAT5 length acceptable for a horizontal cross-connect? A. 100 feet (30.5 meters) B. 328 feet (100 meters) C. 336 feet (102 meters) D. 500 feet (152 meters) Answer: B Question: 278 Which of the following is the maximum CAT3 length acceptable for a horizontal cross-connect? A. 100 meters (328 feet) B. 125 meters (410 feet) C. 256 meters (840 feet) D. 328 meters (1076 feet) Answer: A Question: 279 Which of the following is the number of bits used for IPv6? A. 32 B. 64

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C. 128 D. 256 Answer: C Question: 280 Users at a remote office connected to headquarters are using a dynamic routing protocol. There are several paths to headquarters in the event of a route failure. The network technician has noticed that when a failure occurs there is a time lag of several minutes until service is restored. Which of the following describes the time lag? A. Static routing B. Update algorithm C. Distance-vector D. Convergence Answer: D Question: 281 A user contacts a technician and states that they are unable to access the network. The technician discovers that the IP address of the workstation is 169.123.142.34. Which of the following has occurred? A. The workstation has obtained a private address. B. The workstation has obtained a multicast address. C. The workstation has obtained a public address. D. The workstation has obtained an APIPA address. Answer: D Question: 282 A network administrator of a company has many branch locations each using a subnet mask of 255.255.255.224. Which of the following dynamic routing protocols should be used? A. IS-IS B. BGP C. IGRP D. RIPv2 Answer: D Question: 283 Using a routing table, which of the following routes will be selected MOST frequently? A. The one with the greatest number of hops B. The highest administrative distance C. The lowest administrative distance D. The BGP route Answer: C Question: 284 A network technician discovers that the phone company has installed the smart jack in the wrong location. It needs to be moved 75 feet (23 meters) to the computer room. Which of the following should be requested?

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A. A 66 block extension B. A 110 block extension C. A demarc extension D. A replacement smart jack Answer: C Question: 285 Which of the following components in a structured wiring system supports an Ethernet network? A. Smart jack B. 110 block C. 25 pair cable D. 66 block Answer: B Question: 286 Which of the following is the component in a wiring system designed to support legacy phone systems? A. Fiber conduit B. 66 block C. Patch panels D. 110 block Answer: B Question: 287 Implementing a set of policies and procedures that define the corporate information is confidential and training employees on these procedures can help prevent which of the following? A. Patch management B. Man-in-the-middle attacks C. Smurf attacks D. Social engineering Answer: D Question: 288 A network technician is contacted about a system that is unable to connect to a file server. After investigating the problem thoroughly the technician is able to successfully test and resolve the issue. Which of the following is the NEXT step the technician should take? A. Create an action plan. B. Document the solution. C. Identify the problem. D. Reboot the server. Answer: B Question: 289 Which of the following is a routable public class A address?

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A. 19.16.18.255 B. 10.0.0.255 C. 19.16.18.1 D. 10.0.0.10 Answer: C Question: 290 Which of the following access methods is used for wireless medium access? A. CSMA / CD B. CSMA / CA C. PPTP D. PPPoE Answer: B Question: 291 A technician is setting up a public server for their company. The IP address of the server is 19.19.0.1. Which of the following is the default subnet mask for the server? A. 255.255.255.255 B. 255.255.0.0 C. 255.0.0.0 D. 255.255.255.0 Answer: C Question: 292 Enabling MAC address filtering on a switch can be used to mitigate which of the following security threats? A. Worms B. Social engineering C. Viruses D. Rogue access points Answer: D Question: 293 A user is unable to send an email to another user at company A. A network technician believes that the issue is DNS related. After typing nslookup, which of the following commands would help determine the IP address of company As mail server? A. set type=ptr B. set type=soa C. set type=cname D. set type=mx Answer: D Question: 294 Which of the following WAN technologies uses fiber as a transmission medium? A. T1

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B. SONET C. ADSL D. E1 Answer: B Question: 295 A technician has gathered information on a network issue, and has determined the affected area. Which of the following would be the NEXT step in resolving this issue? A. The technician should consider any negative impacts to the network that might be caused by a

solution. B. The technician should implement what the is the best solution for the issue. C. The technician should test the best solution for the issue. D. The technician should check to see if there have been any recent changes to this area of the

network. Answer: D Question: 296 Which of the following devices would administer routing in a network? A. DNS server B. Multilayer switch C. Proxy server D. Load balancer Answer: B Question: 297 A VoIP telephone with a built-in hub is plugged into a single network using both the hub port and the telephone port. The network begins to experience severe lag due to a significant increase in traffic. Which of the following features would help to prevent this from occurring in the future? A. Port mirroring B. VLANS C. Trunking D. Spanning tree Answer: D Question: 298 Which of the following is a disadvantage of static routing? A. RIP updates will need to be transmitted via TCP. B. Packet destination cannot be controlled. C. Unresponsive to changes. D. High network utilization due to updates. Answer: C Question: 299 Which of the following will list the destination MAC addresses? A. ping

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B. dig C. nbtstat D. arp Answer: D Question: 300 A scanner has determined the open ports on a network device. Assuming services are running on their default ports, which of the following ports will provide secure communications? A. 21 B. 22 C. 23 D. 25 Answer: B Question: 301 Which of the following protocols enables administrators to control network devices like routers and switches? A. SNMP B. NAT C. DNS D. NFS Answer: A Question: 302 A scanner has determined the open ports on a network device. Assuming services are running on their default ports, which of the following ports will provide secure communications? A. 67 B. 69 C. 143 D. 443 Answer: D Question: 303 A user is reporting that their inquiries to the database server keep timing out. Which of the following tools would be BEST suited to troubleshoot the issue? A. Butt set B. Tone probe C. Cable tester D. Packet analyzer Answer: D Question: 304 Which of the following is the maximum speed available from a full T1 line? A. 5.23Mbps B. 10.73Mbps

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C. 765Kpbs D. 1.544Mbps Answer: D Question: 305 A technician must enable which of the following services to prevent broadcast storms? A. Port mirroring B. Spanning tree C. DHCP D. Bonding Answer: B Question: 306 Which of the following equipment would allow for routing based on logical addresses? A. Layer 3 switch B. Layer 1 NIC C. Layer 2 hub D. Layer 2 switch Answer: A Question: 307 A technician needs to change locations of a telephone between 66 blocks.Which of the following tools would be used in locating the positions in the cross connections? A. Toner probe B. Butt set C. Voltage meter D. Cable tester Answer: A Question: 308 Which of the following tools would be used to establish a connection on a wall jack to connect to the desktop? A. Snips B. Cable stripper C. Punch down tool D. Multimeter Answer: C Question: 309 Which of the following tools would be used to determine if the connection is punched down and there is noise coming across the cable? A. Cable tester B. Protocol analyzer C. Voltage event recorder D. Multimeter

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Answer: A Question: 310 Which of the following would a technician use a punch down tool on? A. RJ-45 connector B. Smart jack C. ST connector D. 110 block Answer: D Question: 311 Which of the following tools would be used to test the break in a fiber connection on the network? A. Toner probe B. OTDR C. Butt set D. Multimeter Answer: B Question: 312 Which of the following network media has the longest maximum segment length? A. Single Mode Fiber B. CAT6 C. Coaxial cable D. Multimode Fiber Answer: A Question: 313 Which of the following components allows a technician to use short Ethernet cables to connect cable drops to other devices? A. MDF B. Demarc extension C. Patch panel D. EDF Answer: C Question: 314 Which of the following properties describes a rate at which bits are transmitted over a WAN link? A. Transmission speed B. Baud rate C. Throughput D. Frequency Answer: A Question: 315

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Which of the following cables has a solid Kevlar center to restrict it from making a 90 degree bend? A. CAT3 B. CAT5 C. CAT5e D. CAT6 Answer: D Question: 316 When connecting two devices for data on a vertical cross connect, which of the following cables would be used to connect those devices? A. Fiber B. Coaxial C. CAT6 D. CAT5e Answer: A Question: 317 When connecting two devices for voice on a vertical connect, which of the following cables would be used to connect the two devices? A. CAT3 B. CAT5 C. Cross-connect wire D. 25 pair cable Answer: D Question: 318 Which of the following would be used to relocate a T1 closer to the switch for connectivity? A. Smart jack B. Demarc extension C. Patch panel D. 25 pair cable Answer: A Question: 319 Which of the following would be used to connect a vertical cross connect when using data connections? A. Patch panel B. 110 blocks C. Demarc extension D. 66 blocks Answer: A Question: 320 Which of the following tools would be used to verify the wiring installation for the network?

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A. Voltage event recorder B. Multimeter C. Protocol analyzer D. Cable tester Answer: D Question: 321 Which of the following is the FIRST criterion used to select a next hop from the routing table? A. The BGP route B. Lowest administrative distance C. Greatest number of hops D. Most precise matching prefix Answer: D Question: 322 A company requires a hub and spoke WAN solution; which of the following are BEST suited to meet this need? (Select THREE). A. Frame-relay B. MPLS C. ATM D. ADSL E. ISDN F. SONET G. DOCSIS Answer: A, B, C Question: 323 Which of the following VPN protocols runs over port 1723 and allows encryption to be done at the data level? A. PPTP B. SLIP C. PPPoE Answer: A Question: 324 The role of intelligently forwarding frames from one broadcast domain to another would be performed by which of the following network equipment? A. Unmanaged switch B. Media converter C. Router D. Hub Answer: C Question: 325

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Which of the following network devices would be responsible for translating canonical names into IP addresses? A. A DHCP server B. A DNS server C. A router D. A firewall Answer: B Question: 326 Which of the following network devices is required to translate a synchronous serial connection to time division multiplexed connection? A. A router B. A proxy server C. A content switch D. A CSU/DSU Answer: D Question: 327 A users workstation is able to resolve IP addresses of any host,and can ping other workstations on the local subnet, but is unable to ping addresses on other subnets. Which of the following is the MOST likely cause of the problem? A. The workstation is configured with an incorrect subnet mask. B. The workstation is configured with the incorrect default gateway. C. The workstation is assigned to the incorrect VLAN. D. The workstations NIC is configured for a different port speed than the switch. Answer: B Question: 328 After increasing the interface MTU of a branch router to 1600 bytes, a network administrator is no longer able to send packets with a size of 1501 bytes. Which of the following is the cause? A. The frames take too long to send causing collisions with other devices attempting to send

traffic. B. The router at the other end of the WAN link is configured with an MTU of 1500. C. The WAN link does not support frames over 1500 bytes in size. D. The branch router cannot process frames larger than 1500 bytes. Answer: B Question: 329 After installing a new switch and connecting redundant uplinks to other switches, a LAN experiences a broadcast storm causing severe throughput problems. Which of the following is the MOST likely cause of the broadcast storm? A. Port aggregation was incorrectly configured. B. Incorrect trunk encapsulation was applied. C. VLAN assignments on the new switch conflicted with existing VLAN assignments elsewhere

on the network. D. Spanning-tree protocol was not operational on the LAN.

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Answer: D Question: 330 Which of the following protocols is the MOST susceptible to a packet sniffer? A. SFTP B. SSH C. SNMPv2 D. HTTPS Answer: C Question: 331 Which of the following address ranges should a network administrator deny in the ACL to prevent multicast packets from crossing the WAN interface? A. 192.168.0.0-192.168.255.255 B. 224.0.0.0-239.255.255.255 C. 127.0.0.0-127.255.255.255 D. 10.0.0.0-10.255.255.255 Answer: B Question: 332 Which of the following mechanisms is used to calculate back-off time on an Ethernet link after a collision? A. Weighted Random Early Detect (WRED) B. Spanning Tree C. CSMA/CD D. CSMA/CA Answer: C Question: 333 When determining responsibility for repair and maintenance of a T1, up to which of the following points is the local exchange carrier responsible for? A. The smart jack B. The router C. The point of demarcation D. The central office Answer: C Question: 334 On a Windows network, users are reporting that they cannot access any network resources. The users can ping the IP address and connect to the network resource using the IP address. Which of the following is the cause of the problem? A. The file server is offline. B. The DNS server is not resolving correctly. C. The DHCP server is not assigning correct IP addresses. D. The domain controller is not responding.

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Answer: B Question: 335 Which of the following protocols is used by several different operating systems to authenticate? Resources such as computers, users and printers? A. TCP B. UDP C. SMTP D. LDAP Answer: D Question: 336 To forward traffic from a host with the IP address of 10.0.0.100/25 to 10.0.0.200/25 which of the following devices will be required? A. A layer 2 switch B. A router C. A DNS server D. A hub Answer: B Question: 337 When configuring a wireless access point, which of the following principles should be used to select a channel to operate on? A. Select the channel with the frequency range least used in the given area. B. Select the same channel as that configured on the neighboring access points. C. Select the channel farthest from that configured on neighboring access points. D. Select the channel closest to that configured on neighboring access points. Answer: A Question: 338 Which of the following protocols permits secure polling of network devices? A. SCP B. SSH C. SNMPv2 D. SNMPv3 Answer: D Question: 339 Which of the following tools will identify if a CAT5e cable is operating at optimal performance? A. Butt set B. Certifier C. Toner probe D. Multimeter Answer: B

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Question: 340 Which of the following tools can send a signal down a cable and measure how long it takes to come back? A. Multimeter B. TDR C. Voltage event recorder D. Toner probe Answer: B Question: 341 Which of the following subnet masks will produce the smallest subnet size for a point-to-point network link? A. 255.255.255.0 B. 255.255.255.128 C. 255.255.255.248 D. 255.255.255.252 Answer: D Question: 342 Which of the following is the BEST reason to implement QoS when real-time applications are in use in the network? A. Prioritize delay sensitive traffic. B. Increase network bandwidth of delay sensitive traffic. C. Increase network reliability. D. Prioritize bulk traffic. Answer: A Question: 343 A technician is asked to re-terminate a wall jack that has become loose. Upon looking at the wiring, the technician notices that it was originally wired as 568 A. The company implemented a policy stating that all cable terminations should adhere to the 568B standard. With this in mind the technician should: A. run a new cable and terminate both ends to the 568B standard. B. re-terminate the loose end of the cable to the 568B standard. C. re-terminate both ends of the cable to the 568B standard. D. re-terminate the non-loose end of the cable to the 568B standard. Answer: C Question: 344 Which of the following LAN connection technologies has a full duplex speed of 200Mbps and uses a CAT5e cable? A. 100Base-FX B. 100Base-T C. 1000Base-TX D. 1000Base-X

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Answer: B Question: 345 Which of the following is a demarcation device for T1 circuits with the ability to run diagnostics when remotely activated? A. Smart jack B. 66 block C. 110 block D. Demarcation extension Answer: A Question: 346 Which of the following command line utilities is used to display the IP to Physical address table? A. arp B. netstat C. nbtstat D. ping Answer: A Question: 347 QoS is used to accomplish which of the following objectives? A. Provide priority of one or more types of traffic over others. B. Block traffic from certain users. C. Make use of the current bandwidth so it is a constant preset ideal by caching traffic. D. Block traffic from certain websites. Answer: A Question: 348 Which of the following cables is used to connect multiple layer 2 switches? A. Loopback B. Rollover C. Serial D. Crossover Answer: D Question: 349 A 100 pair cable is typically used to connect: A. Telephony distribution. B. Businesses with more than 75 computers. C. Security cameras. D. Computer labs with more than 20 computers. Answer: A Question: 350

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A company has just added a new conference room. The network administrator has decided to add six new data ports to this room. The administrator has verified that all the cabling is terminated and functioning correctly. Which of the following should the administrator do next? A. Move some data across each port. B. Update the wiring diagrams. C. Check all of the cables with the OTDR. D. Update the network baseline. Answer: B Question: 351 The 66 block termination point is: A. IEEE 1394 compliant. B. CAT6 compliant. C. Coaxial compliant. D. CAT3 compliant. Answer: D Question: 352 During testing, technician notices that a user has been given the wrong IP address from the DHCP server once they connect. Which of the following is the MOST likely problem? A. Incorrect subnet mask B. Incorrect duplex C. Incorrect VLAN D. Incorrect trunk Answer: C Question: 353 Which of the following devices controls traffic on a LAN? A. Switch B. Hub C. Repeater D. Bridge Answer: A Question: 354 Which of the following protocols uses port 22 by default? A. DNS B. SSH C. Telnet D. FTP Answer: B Question: 355 Which of the following cable types allows for the maximum cable run distance?

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A. Multi-mode fiber B. Single-mode fiber C. CAT3 D. Coaxial Answer: B Question: 356 Which of the following documentation would a network administrator need to update if they have just finished upgrading the firmware on all the switches within the LAN? A. Baseline and configuration documentation B. Logical network diagram C. Wiring schematics D. Physical network diagram Answer: A Question: 357 Which of the following protocols allows secure access to a VPN? A. SLIP B. PPTP C. PPPoE D. PPP Answer: B Question: 358 Which of the following advanced features prevents switching loops by using a preferred path? A. Spanning tree B. Port bonding C. Port authentication D. VLAN Answer: A Question: 359 Which of the following defines the main purpose of dynamic routing? A. Enables routing protocols with the least amount of hops. B. Adapts quickly to network changes without manual entries. C. Reduces domain collisions. D. Adapts to network changes by making manual changes. Answer: B Question: 360 Which of the followingWAN technology types would MOST likely be used in a SOHO environment with a few network devices? A. Frame relay B. E1/T1 C. ATM

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D. Cable modem Answer: D Question: 361 Which of the following cable types transmits data over 100Mbps per direction? A. 10GBase-T B. 10Base-T C. 100Base-T D. 100Base-TX Answer: A Question: 362 How many pairs are crossed in a crossover cable? A. One B. Two C. Three D. Four Answer: B Question: 363 A technician is troubleshooting a switch and has identified the symptoms. Which of the following steps should the technician take NEXT? A. Determine the scope of the problem. B. Create an action plan for reconfiguring the switch. C. Implement and test the solution on the switch. D. Escalate the issue. Answer: A Question: 364 A technician is creating a patch cable to connect two PCs for file sharing. Which of the following cables should the technician use? A. Straight B. Loopback C. Crossover D. Rollover Answer: C Question: 365 Which of the following wireless networks is configured without an access point? A. Extended B. Multiport repeating C. Ad-hoc D. Local Answer: C

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Question: 366 Which of the following connector types would a technician utilize with fiber lines by pushing it directly into the port without twisting? A. BNC B. ST C. RJ-45 D. SC Answer: D Question: 367 A technician has just finished implementing a solution for a network issue.Which of the following steps in troubleshooting should the technician do NEXT? A. Test if the solution works and identify other effects it may have. B. Escalate the issue to another technician. C. Document the issue and the solution that was implemented. D. Gather information about the issue. Answer: A Question: 368 Which of the following cable types is used in a 100Base-FX network? A. STP B. Coaxial C. UTP D. Fiber Answer: D Question: 369 A packet sniffer has been placed on a network and shows client A is sending TCP SYN packets to server B. Which of the following packets should be sent from server B in response? A. ACK B. NAK C. SYN-ACK D. SYN-NAK Answer: C Question: 370 Which of the following technologies do the 802.11 networks utilize to prevent packet collisions? A. FDDI B. Token ring C. CSMA/CA D. CSMA/CD Answer: C Question: 371

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Which of the following is the point when local exchange carrier responsibility ends? A. Point of Presence (POP) B. Smart jack C. MDF D. Demarc Answer: D Question: 372 Which of the following tools enables the technician to trace cables in multiple pair wiring? A. Toner probe B. Multimeter C. Cable tester D. Butt set Answer: A Question: 373 A network administrator is configuring a server to provide file sharing for offices across the company. Which of the following addresses would be acceptable to set on a device? A. 192.255.255.255 B. 192.168.0.25 C. 192.168.0.255 D. 255.255.255.255 Answer: B Question: 374 A router receives a packet with a destination address 72.44.69.254; however, no entry in the routing table exists for the network. Which of the following actions will the router take? A. The packet will be dropped as non-routable. B. The packet will be forwarded out until another router forwards the packet. C. The packet will be queued while the router queries for an acceptable path to the destination. D. The packet will be forwarded to the next hop address of the default route. Answer: D Question: 375 Which of the following WAN technologies would a technician find dense wavelength division multiplexing (DWDM)? A. SONET B. ISDN C. T1 D. ADSL Answer: A Question: 376 Which of the following wireless technologies uses the 5GHz spectrum?

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A. 802.11a B. 802.11n C. 801.11g D. 802.11b Answer: A Question: 377 Which of the following tools will measure in Ohms? A. Multimeter B. Butt set C. Cable tester D. TDR Answer: A Question: 378 Which of the following is the maximum hop count for RIPv2? A. 10 B. 16 C. 17 D. 18 Answer: B Question: 379 Which of the following would occur at the application layer of the OSI model? A. FTP B. UDP C. SPX D. TCP Answer: A Question: 380 Two PCs have been assigned the following IP addresses, subnet mask, and default gateway: PC1 192.168.100.20 255.255.255.240 No DG PC2 192.168.100.10 255.255.255.240 192.168.100.1 Assuming all network devices including the switch the PCs are connected to, network cabling, and the default gateway are all functioning which of the following will occur when PC1 attempts to transfer a file to PC2? A. PC1 will not be able to communicate with PC2 since PC2 is in a different subnet and PC1 does

not have a default gateway configured. B. PC1 will send traffic to the default gateway at 192.168.100.1 since PC2 is in a different subnet

and communication will occur.

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C. PC1 will perform an ARP broadcast to resolve PC2s IP address to MAC address since both PCs have the same subnet mask and communication will occur.

D. PC1 and PC2 will not be able to communicate since both PCs must have the same default gateway.

Answer: A Question: 381 Which of the following can an application layer firewall filter that a network layer firewall cannot? A. Telnet traffic B. HTTP traffic C. HTTP URLs D. ICMP Answer: C Question: 382 A network technician has been asked to retrieve device statistics, information, and errors.Which of the following tools would the technician likely use? A. Packet sniffer B. TFTP C. SMTP D. SNMP Answer: D Question: 383 Which of the following protocols should be used to securely copy a file? (Select TWO). A. SCP B. FTP C. SNMP D. TFTP E. SFTP Answer: A, E Question: 384 Two small companies sharing a switch would MOST likely benefit from which of the following advanced switch features? A. Spanning tree B. VLAN C. PoE D. Trunking Answer: B Question: 385 All printers on a network are network printers with server hosted queues. A user reports that they cannot print. The dispatched technician verifies that all jobs sent from the user’s computer to the network printer fail. Which of the following would be an appropriate NEXT step?

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A. Try the printer from another PC. B. Replace the printer. C. Power cycle the switch. D. Reboot the print server. Answer: A Question: 386 A technician is working on a new employee’s workstation in the accounting department; the workstation needs access to the accounting server. Currently the technician notices that the employee can only access the Internet. Which of the following would the technician need to verify? A. Correct VLAN setting B. Correct WINS setting C. Correct DNS setting D. Correct VPN setting Answer: A Question: 387 Which of the following is implemented on multiple switches to allow alternate paths? A. Spanning tree B. Port mirroring C. Port authentication D. VLAN Answer: A Question: 388 An administrator is using a packet analyzer across a single switch but is only receiving partial packet information. Which of the following would need to be implemented on the switch for the administrator? A. VLAN B. Port authentication C. Spanning tree D. Port mirroring Answer: D Question: 389 A system administrator is troubleshooting an application that is terminating frequently. Which of the following utilities can be used to determine the problem? A. Application log B. DNS log C. History log D. Port scanner Answer: A Question: 390 At which of the following layers of the OSI model would a repeater operate?

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A. Layer 1 B. Layer 3 C. Layer 5 D. Layer 7 Answer: A Question: 391 Which of the following authentication methods uses public and private keys to secure communication and ensure the senders identity? A. EAP B. CHAP C. Kerberos D. PKI Answer: D Question: 392 Which of the following layers of the OSI model does a network router perform traffic routing at? A. Layer 2 B. Layer 3 C. Layer 4 D. Layer 5 Answer: B Question: 393 Which of the following cable types has the shortest maximum cable run length? A. CAT3 B. Plenum C. Single-mode fiber D. Coaxial Answer: A Question: 394 Which of the following is commonly used to test fiber connectivity? A. Multimeter B. Toner probe C. Butt set D. OTDR Answer: D Question: 395 Which of the following routing protocols determines the best network path selection by using link state algorithms? A. RIPv2 B. OSPF

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C. BGP D. RIP Answer: B Question: 396 Which of the following can operate at both layers 2 and 3 of the OSI model? A. Hub B. Repeater C. Switch D. Bridge Answer: C Question: 397 Which of the following authentication methods allows for domain level authentication on a wireless network? A. WEP B. RADIUS C. TKIP D. WAP Answer: B Question: 398 A 66 block is typically connected to the telecommunication company through which of the following types of cable? A. CAT6 B. 25 pair C. Fiber optic D. 100 pair Answer: B Question: 399 Which of the following cable types is typically used to connect a hub to a hub that does not support MDI-X? A. Rollover B. Crossover C. Loopback D. Straight Answer: B Question: 400 After adding a new cable segment to the network, the technician should: A. update the disaster recovery plan. B. document the changes in the business continuity plan. C. update the wiring schematics. D. create a new baseline document.

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Answer: C Question: 401 Which of the following protocols operates at the transport layer of the OSI model and has BEST effort delivery method? A. HTTP B. FTP C. UDP D. TCP Answer: C Question: 402 How many DS0s are used in a T1? A. 23 B. 24 C. 30 D. 31 Answer: B Question: 403 How much bandwidth does an OC-12 provide? A. 12Mbps B. 45Mbps C. 622Mbps D. 1.2Gbps Answer: C Question: 404 Which of the following would a network administrator MOST likely configure on a workstation to block certain websites and ports? A. Host-based firewall B. Antivirus service C. Network-based firewall D. Port scanner Answer: A Question: 405 Which of the following network devices would a network administrator use to create a DMZ? A. Network-based firewall B. WINS server C. Host-based firewall D. File server Answer: A

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Question: 406 Which of the following routing protocols uses the next hop metric in deciding how to route traffic? A. BGP B. IS-IS C. RIP D. IGP Answer: C Question: 407 Which of the following Layer 2 devices is used to connect multiple nodes on a network? A. DHCP server B. Bridge C. Router D. Switch Answer: D Question: 408 Which of the following would a technician find 568B standard? A. Wiring schematic B. Local regulation C. Network baseline D. Logical network diagram Answer: A Question: 409 Which of the following documentations would a network technician find ports that a company has blocked? A. Baseline reports B. Network wiring schematics C. RFC D. Policies, procedures and configurations Answer: D Question: 410 Which of the following documentation would a network administrator refer to discover a rogue WAP? A. Baseline B. Wiring schematics C. Policies D. Regulations Answer: A Question: 411 Which of the following wireless security protocols supports the highest encryption standards?

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A. WPA B. 3DES C. WPA2 D. WEP Answer: C Question: 412 Which of the following is part of the TCP/IP protocol suite? A. IPX B. NetBEUI C. SPX D. UDP Answer: D Question: 413 Which of the following BEST explains the purpose of a DMZ? A. To create a security zone that allows public traffic but is isolated from the private network. B. To separate a security zone for a VPN. C. To create a security zone that allows private traffic but is isolated from the public network. D. To separate a security zone for an IPS. Answer: A Question: 414 A network technician has discovered that passwords are being sent unencrypted over the network. Which of the following network monitoring utilities was used? A. Throughput tester B. VPN concentrator C. Packet sniffer D. Network scanner Answer: C Question: 415 A network administrator wants to ensure that connections between two servers are split according to usage. Which of the following devices can be used to BEST accomplish this? A. Content switch B. Proxy server C. Bandwidth shaper D. Load balancer Answer: D Question: 416 An organization with 2,500 users has exhausted their Internet bandwidth. After some investigation, the network administrator discovers that 95% of the traffic is coming from web browsing. Which of the following network devices could be added to BEST reduce the amount of Internet bandwidth the company is using?

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A. Load balancer B. Content switch C. Proxy server D. An additional DNS server Answer: C Question: 417 After re-configuring a server to facilitate DNS requests, which of the following would help provide the highest level of fault tolerance? A. Configuring WEP B. Adding a Kerberos server C. Configuring traffic shaping D. Adding a second NIC Answer: D Question: 418 A technician is extending a data circuit to the other side of the building. Which of the following would the technician set up at the new location? A. IDF B. MDF C. EMI D. ESD Answer: A Question: 419 A technician is building a new network. Which of the following components would be the FIRST installed for the network? A. EMI B. MDF C. VPN D. IDF Answer: B Question: 420 A network using RIP has taken several minutes to begin routing traffic around a failed piece of equipment. Which of the following could be implemented to improve convergence time? A. Replace RIP with static routes so dynamic updates are not sent. B. Replace RIP with a distance-vector routing protocol such as RIP version 2. C. Replace RIP with a link-state routing protocol such as OSPF. D. Replace RIP with an exterior gateway protocol such as BGP. Answer: C Question: 421 Which of the following devices can be remotely looped for troubleshooting purposes? A. A smart jack

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B. A 66 block C. A 110 block D. A patch panel Answer: A Question: 422 A network administrator has just installed a new frame-relay DS3 to connect an office to the corporate datacenter. Users report long load times for large documents hosted on fileservers in the datacenter. Which of the following tests would be MOST useful in identifying the problem? A. ping t B. ping f C. A throughput test D. A penetration test Answer: C Question: 423 Which of the following protocols is used to access files on a remote server? A. FTP B. NTP C. SIP D. ARP Answer: A Question: 424 Which of the following would accelerate repeated access requests for static web content? A. A traffic shaper B. A caching engine C. A load balancer D. A redundant switch Answer: B Question: 425 Which of the following is the purpose of a packet sniffer? A. Verifies name to IP address resolution. B. Views network datagrams. C. Verifies if a service is running on a remote host. D. Checks the route to a remote host. Answer: B Question: 426 Which of the following software types would BEST be used for identifying an attack? A. IDS B. Packet sniffer C. IPS D. Port scanner

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Answer: A Question: 427 Which of the following software types would BEST be used at identifying and reacting to an attack by shutting down a port or dropping certain types of packets? A. IDS B. Packet sniffer C. IPS D. Port scanner Answer: C Question: 428 How many broadcast domains are created by a 24 port switch configured with 12 VLANs with all of the ports being actively used? A. 2 B. 12 C. 24 D. 36 Answer: B Question: 429 Which of the following is the MOST secure wireless encryption? A. ESSID B. WEP C. WPA D. WPA2 Answer: D Question: 430 Which of the following uses pointer records and A records? A. NAT server B. IPS C. IDS D. DNS server Answer: D Question: 431 Which of the following type of WAN technologies uses cell switching? A. PSTN B. ATM C. T1 D. Frame relay Answer: B

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Question: 432 Which of the following systems detects and reports attempts of unauthorized access to the network? A. Host-based firewall B. IDS C. IPS D. Basic firewall Answer: B Question: 433 Which of the following logical topologies uses centralized authentication? A. Peer-to-peer B. VLAN C. Client/server D. VPN Answer: C Question: 434 A client calls and reports that the office is unable to access the Internet. The error message displays, when attempting to connect, an error on port 53 has occurred. Which of the following is MOST likely not working? A. DNS B. HTTPS C. HTTP D. FTP Answer: A Question: 435 Which of the following routing protocols has a limitation of 15 hops? A. IGRP B. RIP C. OSPF D. BGP Answer: B Question: 436 Which of the following is a valid IP address in the public addressing scheme? A. 10.20.1.1 B. 168.192.10.1 C. 233.10.20.1 D. 172.20.10.1 Answer: B Question: 437

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A user is experiencing slow connections. Which of the following commands would be used to determine the delay time between the hops? A. nslookup B. nbtstat C. tracert D. ping Answer: C Question: 438 Which of the following network components operates on Layer 2 of the OSI model? A. Router B. Switch C. Gateway D. Hub Answer: B Question: 439 A recently installed wireless router needs to be configured to have the highest level of security. Which of the following would MOST likely be used? A. IPSec B. WEP C. WPA D. SSL Answer: C Question: 440 A technician is dispatched to a house where the user reports intermittent problems with their wireless network. Which of the following is the MOST likely cause of drop-offs? A. Cordless phones B. Lighting C. Cellular phones D. Poor cable connection Answer: A Question: 441 Which of the following networks has the LEAST likelihood of collisions? A. Mesh B. Ring C. Star D. Bus Answer: B Question: 442

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A technician is dispatched to a remote office to install a new NIC in a client computer. After successfully installing and configuring the operating system to recognize the device, the computer still cannot access the network. Which of the following would MOST likely be the problem? A. The CAT5 cable is defective B. The RJ-11 jack is defective C. The NIC is disabled in BIOS D. The NIC is disabled in Device Manager Answer: A Question: 443 A technician needs to trace a wire that is in the wall. Which of the following is the BEST way for the technician to identify the wires location? A. Continuity Tester B. Media Tester C. Multimeter D. Tone Generator Answer: D Question: 444 Which of the following protocols uses port 443? A. HTTPS B. SMTP C. HTTP D. FTP Answer: A Question: 445 Which of the following commands would allow a technician to see the DNS servers that a computer is configured to use? A. nbtstat B. arp C. netstat D. nslookup Answer: D Question: 446 Which of the following protocols allows email to be viewed while remaining on the email server? A. POP3 B. IMAP4 C. SSL D. SMTP Answer: B Question: 447 A computer configured to use DHCP cannot locate a DHCP server.

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Automatic Private IP Address (APIPA) will assign which of the following addresses? A. 172.16.1.25 B. 169.254.1.25 C. 10.16.1.25 D. 192.168.1.25 Answer: B Question: 448 Which of the following port numbers does SSH use? A. 20 B. 21 C. 22 D. 23 Answer: C Question: 449 Which of the following protocols allows usernames and passwords to be transmitted as clear-text? A. PAP B. RADIUS C. CHAP D. SSH Answer: A Question: 450 A tool that is used to capture usernames and passwords on the network is known as a: A. firewall. B. honey pot. C. sniffer. D. proxy server. Answer: C Question: 451 On a wireless network, a user is able to connect to local resources, but not to the Internet. Which of the following is the MOST likely cause? A. The wireless router does not have DHCP enabled. B. The gateway is not configured on the router. C. The wireless network card is out of range. D. The wireless network card is not working. Answer: B Question: 452 Which of the following is correct when converting 192 to binary? A. 11000000 TCP

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B. 00110000 UDP C. 00001100 SMTP D. 00000011b LDAP Answer: A Question: 453 A Network address of 220.100.100.100 with a subnet mask of 255.255.255.0 can be rewritten in classless interdomain routing notation (CIDR) as which of the following? A. 220.100.100.100 /32 B. 220.100.100.100 /16 C. 220.100.100.100 /8 D. 220.100.100.100 /24 Answer: D Question: 454 Automatic private Internet protocol addressing (APIPA) assigns IP addresses from which of the following ranges? A. 172.16.x.x B. 10.0.x.x C. 192.168.x.x D. 169.254.x.x Answer: D Question: 455 Two servers and five workstations are connected using a 100BASE-T network. Which of the following physical topologies is used? A. Star B. Ring C. FDDI D. Bus Answer: A Question: 456 Which of the following is the maximum number of wire pairs that can be used in an RJ-11 connector? A. 2 B. 4 C. 6 D. 8 Answer: A Question: 457 Which of the following is the maximum amount of wires that fit into a RJ-11 connector? A. 2 B. 4

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C. 6 D. 8 Answer: B Question: 458 A user reports that when the phone rings in their house the wireless on their laptops becomes disconnected. Which of the following BEST describes the issue? A. The cordless phones are plugged into same outlet as the router B. The cordless phones are 5.8 GHz which interferes with wireless C. The cordless phones are 2.4 GHz which interferes with wireless D. The cordless phones are plugged into the RJ-11 jack Answer: C Question: 459 The optimal transmission speed for a CAT5 network cable in a main distribution frame (MDF) is: A. 1Mbps. B. 10Mbps. C. 100Mbps. D. 1000Mbps. Answer: C Question: 460 Which of the following network component interfaces with a Telco T1 line at the demarcation point? A. ISDN adapter B. NIC C. Modem D. CSU / DSU Answer: D Question: 461 Which of the following network devices routes packets over a wireless network? A. WAP B. CSU / DSU C. WEP D. NIC Answer: A Question: 462 In a Class C subnet, a network ID may occupy a maximum of: A. 16bits. B. 24bits. C. 31bits. D. 32bits.

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Answer: B Question: 463 In a Class A subnet, a Host ID may occupy a maximum of: A. 16bits. B. 24bits. C. 31bits. D. 32bits. Answer: B Question: 464 Everyday around lunch time there is network latency on the Windows proxy server 10.1.1.7. Which of the following network utilities can a technician run in order to determine the severity of the latency? A. arp -t 10.1.1.7 B. tracert -t 10.1.1.7 C. ping -t 10.1.1.7 D. nbtstat -t 10.1.1.7 Answer: C Question: 465 Which of the following network segments is located outside the firewall? A. PPTP B. VPN C. DMZ D. SPAP Answer: C Question: 466 SMTP resides at which of the following layers of the OSI model? A. Transport B. Application C. Network D. Presentation Answer: B Question: 467 Which of the following is a function of a NIC? A. It sends data to Non-Volatile RAM B. It captures keystrokes C. It transceives digital data D. It filters frame packets Answer: C Question: 468

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An administrator needs to find out a specific NICs MAC address, the IP address of the NIC is known. Which of the following network utilities would enable the administrator to discover the MAC address without physically going to the computer? A. ping B. nbtstat C. arp D. netstat Answer: C Question: 469 For an enterprise to use one of the reserved private IP address ranges, as best practice they should coordinate with: A. their legal department. B. IANA. C. IEEE. D. their IT department. Answer: D Question: 470 A technician received a call from a remote user who is having issues connecting to a new VPN. Which of the following is the FIRST step the technician should take? A. Establish what has changed B. Identify the symptoms and potential causes C. Implement an action plan D. Document the solution and process Answer: B Question: 471 Ensuring that data is transmitted securely over an IP network is the main purpose of: A. Telnet. B. FTP. C. SIP. D. TLS. Answer: D Question: 472 Which of the following IPv4 address pairs would be able to share files on a network using a hub? A. 10.254.2.220/16 and 10.254.2.222/24 B. 10.192.2.220/16 and 10.254.2.222/16 C. 10.254.2.220/16 and 10.254.2.222/16 D. 10.192.2.220/16 and 10.254.2.222/16 Answer: C Question: 473

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A technician can successfully remote into the companys server; however, the technician cannot connect to any of the other servers directories from the server itself, but can ping them via an IP address. Which of the following could be the problem? A. The server is on a different physical network. B. The server is on a different VLAN. C. DHCP is not correctly configured. D. DNS is not correctly configured. Answer: D Question: 474 DNS services are in a failed state on a network. Some users require FQDN to access specific services. A temporary solution would be to: A. release and renew DHCP. B. change the IP address of the specific services needed. C. change all domain relationships to WINS. D. create a local host file on the PC. Answer: D Question: 475 The difference between 10Base-T and 100Base-T is: A. Smaller headers on Ethernet frames. B. 100Base-T frames hold more data. C. Shorter timing between Ethernet frames. D. 100Base-T requires STP cabling. Answer: C Question: 476 Users are reporting that they can access Internet web pages but cannot access the internal company website. Which of the following is the MOST likely source of the problem? A. The intranet server is down. B. The intranet DNS entry is non-authoritative. C. The default gateway is incorrect. D. The DNS address handed out by DHCP is incorrect. Answer: A Question: 477 A company guest is requesting to use their personal laptop on the company wireless network. DHCP is configured correctly for wireless and a temporary WEP key is assigned. The laptop cannot connect to the network because: A. MAC filtering is enabled on the WAP. B. the network is out of wireless connections. C. this laptop is enabled for both 802.11b and 802.11g. D. DNS server is not working properly. Answer: A

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Question: 478 Which of the following OSI layers handles the routing of data across segments? A. Transport B. Network C. Data Link D. Session Answer: B Question: 479 Which of the following masks the IP address of a device from outside the network? A. NAT B. WINS C. DNS D. DHCP Answer: A Question: 480 Which of the following utilities will produce the results printed below? Tracing route to 172.30.0.78 over a maximum of 30 hops 1 <1 ms <1 ms172.30.0.78 A. tracert B. ping C. arp D. netstat Answer: A Question: 481 Some users are unable to access the network. A technician determines that the computers that were unable to access the network have an IP address of 169.254.0.1. Which of the following network services should the technician check? A. TFTP B. DHCP C. BOOTP D. DNS Answer: B Question: 482 Remote users are having problems accessing files from a file server. Which of the following should a technician check FIRST? A. Connectivity B. User accounts C. Network resources D. Access rights Answer: A

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Question: 483 Which of the following IEEE standards has a maximum bandwidth of 54Mbps operating at 5GHz? A. 802.11 B. 802.11g C. 802.11b D. 802.11a Answer: D Question: 484 A technician needs to connect a laptop via the small office, home office (SOHO) wireless access point. When the technician does a site survey using the laptop the wireless network is not discovered. Computers previously on the wireless network were connected, and the wireless card appears to be working. Which of the following could be causing the issue? A. The WEP key is not correct. B. The wireless router does not have adequate AC power. C. The SSID is set to not broadcast. D. The laptop is running on Windows Service Pack 1. Answer: C Question: 485 In an office visitors need to be connected to the Internet without attaching to the company server. Employees also need to connect to the company server and to the Internet. All the connections are managed by the same switch. Which of the following should be used to meet these requirements? A. VLAN B. Port trunking C. OSPF D. RIP Answer: A Question: 486 A computer is not able to connect to the network. The link light on the NIC is not illuminated. Which of the following should the technician do FIRST? A. Reinstall NIC drivers with the most current drivers. B. Verify network cable connectivity. C. Check to make sure that the port on the switch is working properly. D. Replace the NIC card with a known good NIC card. Answer: B Question: 487 A network with multiple devices needs to have a smaller broadcast domain while working with a small budget. Which of the following is the BEST solution? A. Assign static IPs. B. Implement more hubs. C. Implement more switches. D. Create VLANs.

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Answer: D Question: 488 Which of the following network components would be used to create VLANs? A. Gateways B. Bridges C. Routers D. Switches Answer: D Question: 489 Which of the following would be a correct statement about VLANs? A. VLANs help prevent overlapping. B. VLANs help isolate network traffic. C. VLAN broadcasts are limited to the switch. D. VLANs create physical segments. Answer: B Question: 490 If a network administrator is asked to inspect network traffic, which of the following should be used? A. Network monitor B. Nbtstat C. Tracert D. NWLink Answer: A Question: 491 Which term best describes a server that can be configured to block connections according to the static address of a computer? A. Kerberos B. RADIUS C. IP address filtering D. MAC address filtering Answer: C Question: 492 How many wires can be fit into RJ-11 connector at most? A. 2 B. 4 C. 6 D. 8 Answer: B

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Question: 493 Which of the following operates at a maximum of 16 Mbps? A. 10GBase-SR B. 10Base-T C. Token Ring D. FDDI Answer: C Question: 494 Which of the following statements regarding FDDI (Fiber Distributed Data Interface) is TRUE? A. FDDI uses CSMA / CD (Carrier Sense Multiple Access / Collision Detection) for media access

control. B. FDDI consists of two counter rotating token rings. C. FDDI has a maximum transmission speed of 54 Mbps. D. FDDI has a maximum transmission distance of 1,000 meters. Answer: B Question: 495 Which IEEE standard describes Thinnet? A. 802.3a B. 802.3ab C. 802.3ae D. 802.3u Answer: A Question: 496 Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (IP) networks. It works at which layer of the OSI model? A. Presentation B. Application C. Transport D. Network Answer: B Question: 497 Which statement about VLAN trunking is correct? A. VLAN broadcasting domains B. VLAN applied to more than one switch C. VLAN applied to a router D. VLAN port isolation Answer: B Question: 498 Given the NIC's IP address, how to determine the NIC's MAC address without going to the computer?

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A. netstat B. ping C. arp D. nbtstat Answer: C Question: 499 You are the network assistant at certways.com. The network technician is troubleshooting a network connectivity problem. He asks you to determine the most probable cause of the problem. Which of the following would you need to do?(Choose all that apply) A. Identify the symptoms. B. Identify the affected area. C. Identify what has changed. D. Implement a solution. Answer: A, B, C Question: 500 Multimode fiber-optic cable is used in ______. A. 1000Base-CX B. 10 GBase - SR C. 10 GBase-ER D. 10 GBase-LR Answer: B Question: 501 A companys network currently has three Microsoft Windows 2000 servers. A Novell NetWare 4.0 server is added, but none of the Microsoft Windows 2000 servers can access the Novell server. What must be done so that the Microsoft Windows 2000 servers can access the Novell NetWare 4.0 server? A. Install NetBEUI (Network Basic Input / Output Extended User Interface) on the Microsoft

Windows 2000 servers B. Install NetBEUI (Network Basic Input / Output Extended User Interface) on the Novell NetWare

4.0 server C. Install NWLINK on the Microsoft 2000 servers D. Install NWLINK on the Novell NetWare 4.0 server Answer: C Question: 502 Logical Topology (also referred to as Signal Topology) is a network computing term used to describe the arrangement of devices on a network and how they communicate with one another. Which logical topology uses distributed authentication? A. VPN B. Client/server C. VLAN D. P2P

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Answer: D Question: 503 Which media type is NOT susceptible to electromagnetic interference (EMI)? A. Unshielded Twister Pair cable B. Shielded Twister Pair cable C. Co-axial cable D. Fiber-optic cable Answer: D Question: 504 Extensible Authentication Protocol, or EAP, is a universal authentication framework frequently used in wireless networks and Point-to-Point connections. On wireless networks, EAP expands on authentication methods used by which of the following? A. SCP B. PPP C. SSH D. HTTPS Answer: B Question: 505 Given a device from outside the network, if you want to mask the IP address of this device, which of the following will you use? A. NAT B. DHCP C. WINS D. DNS Answer: A Question: 506 A small company connected to the Internet through a SOHO (Small Office / Home Office) router wants to make an internal web server public on the Internet. Computers on the LAN (Local Area Network) can access the web pages but Internet users cannot. What should be done to solve the problem? A. Make certain the web site has an external DNS (Domain Name Service) (Domain Name

Service) name and a public IP (Internet Protocol) address, the web site is functioning, and that port 53 is open on the router.

B. Make certain the web site has a public IP (Internet Protocol) address, the web site is functioning, and that port 80 is open on the router.

C. Make certain the web site has an external DNS (Domain Name Service) name and a public IP (Internet Protocol) address, and that port 80 is open on the router.

D. Make certain the web site has an external DNS (Domain Name Service) name, the web site is functioning, and that port 53 is open on the router.

Answer: C Question: 507

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A client noticed that traffic has increased steadily over the last few months and performance is beginning to suffer on its TCP / IP (Transmission Control Protocol / Internet Protocol). Which network device can be installed to reduce the impact of network traffic without dividing the LAN (Local Area Network) into separate subnets? A. Bridge B. Repeater C. Router D. Gateway Answer: A Question: 508 Which of the following has a maximum data transmission rate of 10 Gbps? A. 10Base-2, 10Base-5 and 10Base-T. B. 100Base-FX, 100Base-TX and FDDI. C. 1000Base-CX, 1000Base-LX and 1000Base-SX. D. 10 GBase-ER, 10 GBase-LR and 10 GBase-SR. Answer: D Question: 509 Select a network device form the following to create VLANs? A. Routers B. Gateways C. Bridges D. Switches Answer: D Question: 510 With which of the following would you use a RJ-45 connector? (Choose Two.) A. 100Base-T B. 1000Base-CX C. 1000Base-LX D. 1000Base-TX Answer: A, D Question: 511 In telecommunications and software engineering, scalability is a desirable property of a system, a network, or a process, which indicates its ability to either handle growing amounts of work in a graceful manner, or to be readily enlarged. Which topology is used in network due to its scalability? A. Ring B. Star C. Bus D. Mesh Answer: B

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Question: 512 A remote user cannot use the URL http://mine.mypage.info to access the secure web server. The page is functional from other computers. The reason is that the user: A. Has the wrong browser version. B. Does not have access to .info domains. C. Has not entered https. D. Has not entered www. Answer: C Question: 513 A workstation presents an error message to a user. The message states that "Duplicate IP (Internet Protocol) has been detected on the network." After establishing what has changed in the network, what should be the NEXT step using the standard troubleshooting model? A. Test the result B. Select the most probable cause C. Implement an action plan D. Document the solution and process Answer: B Question: 514 Which of the following are the most common fiber-optic cable connectors? A. MT-RJ and LC. B. ST and MT-RJ. C. LC and SC. D. SC and ST. Answer: D Question: 515 Select a network device to divide a network and eliminate the network congestion. A. Repeater B. Gateway C. Switch D. Hub Answer: C Question: 516 A patch cable is used to connect which of the following in a token ring network? A. A host to a switch B. A host to a hub C. Two MAUs D. Two hosts Answer: C Question: 517

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The certways.com network has a 100Base-T switch. You need to add a new host to the certways.com network. Which cable would you require? A. RG-58 co-axial cable. B. A Category 3 UTP cable. C. A Category 5 UTP cable. D. A MultiMode Fiber-optic cable. Answer: C Question: 518 Which protocols can be used to transfer files after setting up interoperability between Macintosh systems and Windows Systems? (Select TWO). A. AFP B. LDAP C. SNMP D. SMB Answer: A, D Question: 519 A Microsoft client is configured to use the NWLINK IPX / SPX (Internetwork Packet Exchange / Sequence Packet Exchange) protocol. The network has four Novell servers but the client can only see two of the servers. The client wants to change to frame type setting to see all of the servers. What setting should the client make to correct the problem and see all of the servers? A. Configure the frame type to auto frame type detection B. Configure the frame type for 802.3 C. Configure the frame type to 802.3 or 802.2 D. Configure the frame type for NetBIOS (Network Basic Input / Output System) Answer: C Question: 520 A user can log into all Internet sites properly except their bank site. The bank site page loads but does not function. Why? A. They need to enable 128bit encryption on their browser. B. NetBEUI does not work with financial institutions. C. DNS cannot resolve the bank domain name. D. They have CHAP disabled on their computer. Answer: A Question: 521 When one connection to a host fails in a full mesh network, which of the following is true? A. All hosts can communicate. B. No hosts can communicate. C. Half of the hosts will lose communication. D. Only the two hosts between the failed connection will lose communication. Answer: A

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Question: 522 The 802.11 frequency band is: A. 1.5 GHz (Gigahertz). B. 2.4 GHz (Gigahertz). C. 5.0 GHz (Gigahertz). D. 7.0 GHz (Gigahertz). Answer: B Question: 523 It is important for network technicians to know Internet connectivity well. Which item below can help technicians to monitor the router to see whether it has failed or not? A. SFTP B. SLIP C. SMTP D. SNMP Answer: D Question: 524 You work as a network administrator at certways.com. certways's network is medium-sized and consists of a mixture of different platform computers. The network is split into multiple subnets located across a large geographical are a. IEEE 802.11g Wireless Access Points are found in more than half of the subnets. You receive reports that one of the subnets has experienced a lot of downtime. You are sent to the branch office with the network to conduct on-site troubleshooting. You soon notice that the downtime only affects wireless users and the downtime lasts approximately an hour around midday every day. Which of the following would be an appropriate action to address this problem? A. Upgrade all affected computers to a uniform platform running in ad-hoc mode B. Eliminate any sources of RFI (Radio Frequency Interference) around the WAP (Wireless

Access Point) C. During the affected time, connect the WAP (Wireless Access Point) directly into the router D. Change the WAP (Wireless Access Point) and all affected computers to operate in ad-hoc

mode Answer: B Question: 525 How many bits compose an Ethernet MAC address? A. 64bits. B. 12bits. C. 48bits. D. 32bits. Answer: C Question: 526 A workstation on the network is unable to connect to the server. Which utility should be used FIRST when troubleshooting? A. arp

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B. tracert/traceroute C. ipconfig/ifconfig D. netstat Answer: C Question: 527 A virtual private network (VPN) is a computer network in which some of the links between nodes are carried by open connections or virtual circuits in some larger networks, such as the Internet, as opposed to running across a single private network. Which protocol can provide the actual encryption used over VPN? A. HTTPS B. PPTP C. PPP D. SSH Answer: B Question: 528 Which item can provide fault tolerance to a network? A. First hop router redundancy B. QoS C. Increased network bandwidth D. Traffic shaping Answer: A Question: 529 Refer to the following cable standards, which has the maximum effective range at a higher cost? A. 1000Base-T B. 1000Base-SX C. 1000Base-CX D. 1000Base-LX Answer: D Question: 530 Which of the following is invalid WEP key length? A. 32bit B. 128bit C. 40bit D. 64bit Answer: A Question: 531 All of the following are benefits of IPv6 (Internet Protocol version 6) EXCEPT: A. Packet labeling. B. Smaller header. C. Improved authentication and security.

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D. Larger subnet masks. Answer: D Question: 532 Which one of the following standards has a maximum data rate of 11 Mbps (Megabits per second)? A. 802.11a B. 802.11b C. 802.11c D. 802.11g Answer: B Question: 533 Which type of WAN connection can provide the MOST bandwidth? A. T1 B. X.25 C. ISDN D. OC-x Answer: D Question: 534 Networking hardware typically refers to equipment facilitating the use of a computer network. In order to permit a maximum of network traffic collisions, which hardware will you choose? A. Router B. Hub C. WAP D. Switch Answer: B Question: 535 Select one from the following options to translate the IP address to its Mac address? A. nslookup B. netstat C. arp D. rarp Answer: C Question: 536 Which steps are required to install RAS (Remote Access Service) on Windows NT (New Technology)? A. Start, settings, control panel, and network B. Start, properties, advanced, and network C. System, services, network, and dial-in D. Control panel, network, dial-in, and remote services

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Answer: A Question: 537 Select one from the following options to translate the Mac address to its IP address? A. rarp B. ping C. nslookup D. netstat Answer: A Question: 538 Which of the following fiber-optic solutions uses the longest wavelength beams? A. 1000Base-SX B. 10GBase-ER. C. 10GBase-LR. D. 10GBase-SR. Answer: B Question: 539 You want to connect a cable modem to a switch. Which of the following would you use? A. A straight-through Category 5e patch cable. B. A crossover Category 5e patch cable. C. A RG-6 co-axial cable. D. A serial cable. Answer: B Question: 540 You work as the network technician at certways .com. A user has entered the wrong WEP (Wired Equivalent Privacy) key into a wireless device. Which of the following symptoms will occur? A. Data can be sent but not received. B. The network cannot be accessed. C. Data cannot be sent but can be received. D. The network can only be accessed using the Service Set Identifier. Answer: B Question: 541 You have purchased a new cable modem which was supplied without cables. You need to connect the cable modem to a 100Base-T switch. Which of the following cables would you require? A. A straight-through Category 5e patch cable and a serial cable. B. A crossover Category 5e patch cable and a RG-6 co-axial cable. C. A straight-through Category 5e patch cable and a RG-6 co-axial cable. D. A crossover Category 5e patch cable and a serial cable. Answer: B

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Question: 542 What is the maximum length of a gigabit Ethernet segment using MMF (MultiMode Fiber) optic cable? A. 100 meters (328.08 feet) B. 250 meters (820.21 feet) C. 550 meters (1,804.46 feet) D. 3000 meters (9,842.52 feet) Answer: C Question: 543 Which command will show the DNS information of the workstation? A. ipconfig /all B. netstat C. ping -t D. traceroute Answer: A Question: 544 A router malfunctioned and was replaced with another. Each client computer on Subnet G and Subnet H is configured with a static IP (Internet Protocol) address, subnet mask, and a default gateway that allows access to the other subnet. It should not be necessary to reconfigure the clients. The configuration design is described below:Subnet G is attached to interface 0 of the router. Subnet H is attached to interface 1. Which IP (Internet Protocol) address should be assigned to interface 1? A. 172.17.100.2 B. 172.16.100.255 C. 172.17.100.25 D. 172.16.100.1 Answer: A Question: 545 As a network administrator, you are responsible for some remote servers in Kore a. Customers are complaining about the disconnection to the company??s resources placed on those servers. Select a command to verify the servers are operating. A. ping B. telnet C. netstat D. nbtstat Answer: A Question: 546 Which of the following can be used to connect dissimilar networks? A. Modem B. Switch C. Gateway D. Bridge

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Answer: C Question: 547 A Windows 2000 work station has a TCP / IP (Transmission Control Protocol / Internet Protocol) address of 169.254.12.1. Which statement describes the state of the computers TCP / IP (Transmission Control Protocol / Internet Protocol) configuration? A. The network administrator assigned an address of 169.254.12.1 for the network. B. The computer is set for DHCP (Dynamic Host Configuration Protocol), but no DHCP (Dynamic

Host Configuration Protocol) server is available for the network. C. The computer received the address from a DHCP (Dynamic Host Configuration Protocol)

server on the network. D. The computer received the address from a BootP (Boot Protocol) server on the network. Answer: B Question: 548 You are a network technician of your company, after pinging 127.0.0.1, you receive the following message: Unable to contact IP driver, error code 2. How to resolve this problem? A. Flush the DNS Cache. B. Install NetBEUI. C. Install the TCP/IP protocol. D. Release the IP Address. Answer: C Question: 549 Which of the following uses both analog and digital formats? A. ISDN B. CSU / DSU C. DSL D. Modem Answer: D Question: 550 What is the purpose of a repeater? A. It connects two hosts together to form a small network. B. It extends network transmission distance by boosting the signal strength. C. It connects dissimilar networks and translates between different protocols. D. It reduces the size of a network by separating a network into two smaller network segments. Answer: B Question: 551 There are three Windows 2000 servers, a NetWare server, and ten Windows 2000 clients. A network technician installs NWLINK on the Windows servers and clients, yet the clients cannot access the Novell server. What step must be taken so that the clients can access the Novell server? A. CSNW (Client Services for NetWare) on the Windows 2000 servers

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B. CSNW (Client Services for NetWare) on the Windows clients C. GSNW (Gateway Services for NetWare) on the NetWare server D. GSNW (Gateway Services for NetWare) on the Windows clients Answer: B Question: 552 Which of the following is associated with dynamic port bonding? A. Trunking B. 802.1q C. LACP D. Spanning Tree Answer: C Question: 553 A network administrator is configuring a router to support a new subnet on a TCP / IP (Transmission Control Protocol / Internet Protocol) network. The subnet uses 192.168.96.0/24. The administrators company policy is to reserve the highest IP (Internet Protocol) address on each subnet for the router interface. What IP (Internet Protocol) address should the administrator assign to the router? A. 192.168.96.255 B. 192.168.96.254 C. 192.168.95.254 D. 192.168.95.255 Answer: B Question: 554 If you want to transfer passwords via the internet in clear text, which authentication protocol will be used? A. Kerberos B. RADIUS C. CHAP D. PAP Answer: D Question: 555 IEEE 802.11b can transmission data at up to ______ Mbps. A. 2 B. 11 C. 54 D. 100 Answer: B Question: 556 Which of the following wireless networks operate at the 5.0 GHz radio frequency band? A. Bluetooth

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B. IEEE 802.11a C. IEEE 802.11b D. IEEE 802.11g Answer: B Question: 557 Which one of the following is true concerning bridges and their forwarding decisions? A. Bridges operate at OSI (Open Systems Interconnect) Layer 2 and use IP (Internet Protocol)

addresses to make decisions. B. Bridges operate at OSI (Open Systems Interconnect) Layer 3 and use IP (Internet Protocol)

addresses to make decisions. C. Bridges operate at OSI (Open Systems Interconnect) Layer 2 and use MAC (Media Access

Control) addresses to make decisions. D. Bridges operate at OSI (Open Systems Interconnect) Layer 3 and use MAC (Media Access

Control) addresses to make decisions. Answer: C Question: 558 A network administrator installs a Linux DHCP (Dynamic Host Configuration Protocol) server. To configure the Windows clients to use the Linux DHCP (Dynamic Host Configuration Protocol) server, what must be configured on the Windows clients? A. Install a Linux compatible DHCP (Dynamic Host Configuration Protocol) client B. Enable "Obtain IP (Internet Protocol) address automatically" C. Install WINS (Windows Internet Name Service) D. Windows clients are not compatible with Linux DHCP (Dynamic Host Configuration Protocol)

server Answer: B Question: 559 Which of the following wireless networks are compatible? A. IEEE 802.11a and IEEE 802.11b. B. IEEE 802.11a and IEEE 802.11g. C. IEEE 802.11b and IEEE 802.11g. D. IEEE 802.11a, IEEE 802.11b and IEEE 802.11g. Answer: C Question: 560 Coaxial cable, or coax, is an electrical cable with an inner conductor surrounded by a tubular insulating layer typically of a flexible material with a high dielectric constant. Which topology should be used if a company with five hosts moves into an office with coaxial cable? A. Spanning Tree B. Mesh C. Star D. Bus Answer: D

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Question: 561 The user has connected a laptop to a small office / home office (SOHO) router which connects to a cable modem. The laptop can't gain an IP address. The user discovers that the link status LED is not illuminated on the router or laptop. Why? A. A wrong IP is configured on the router. B. DHCP is not enabled on the router. C. There is a bad cable or wrong cable type. D. There is a bad port on the cable modem. Answer: C Question: 562 As a network technician, you must know the following protocols well, can you tell me which one is applicable to email transmission? A. SFTP B. SMTP C. SCP D. SNMP Answer: B Question: 563 During packet encryption over the Internet, which two of the protocols below will be used? (Select TWO). A. SMTP B. HTTPS C. SMNP D. SSH Answer: B, D Question: 564 IrDA uses ______. A. The 2.4 radio frequency band B. The 2.5 radio frequency band C. The 5.0 radio frequency band D. Infrared light beams Answer: D Question: 565 If you want to convert an IP address to a MAC address, which protocol will be help to you? A. RARP B. DHCP C. NTP D. ARP Answer: D Question: 566

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The IPSec (Internet Protocol Security) protocol suite can secure network transmissions by: A. Increasing encryption to a 128-bit cipher. B. Encapsulating the data payload. C. Double encrypting the data payload. D. Adding a second password. Answer: B Question: 567 Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (IP) networks. A user has set up filtering on an Internet router. The local SMTP server has stopped sending or receiving messages from the Internet. Why? A. The Internet router is blocking port 110. B. The Internet router is blocking port 25. C. The proxy server is filtering mail requests. D. The DHCP server is down. Answer: B Question: 568 Tom is a junior network administrator. He configures a token ring network in a physical star, logical ring topology. He connects the end nodes into a 100BASE-TX network hub. Users report that they can't access network. Which device can replace the hub? A. 10BASE-T hub B. Multistation Access Unit (MAU) C. Bridge D. Router Answer: B Question: 569 Which type of connector can connect a PC to a dial-up modem? A. RS-232 B. RJ-45 C. RG-6 D. ST Answer: A Question: 570 What protocol can be used for file transmission between two systems? (Select TWO). A. RIP B. SNMP C. FTP D. SCP Answer: C, D Question: 571

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Look at the following options carefully, then select three protocols used for email traffic. (Select THREE) A. IMAP4 B. TFTP C. SMTP D. POP3 Answer: A, C, D Question: 572 In which situation would Omni antennas be BEST suited? (Choose Two.) A. To connect hosts to Wireless Access Points B. To enable roaming access for laptop users C. To bridge two Wireless Access Points D. Outdoors Answer: A, B Question: 573 A technician just installed a new NIC (Network Interface Card) in a computer and attached a cable to connect the computer to a hub. Assuming the NIC (Network Interface Card) is functioning correctly and the network is up, which of the following will the technician see on the NIC (Network Interface Card)? A. The amber light is flashing occasionally and the green light is lit steadily. B. The amber light is flashing continually, the green light is lit steadily, and neither light will be on

until data is transferred. C. The amber light is lit and steady and the green light is flashing continually. D. The amber light is flashing occasionally, the green light is lit steadily, and neither light will be

on until data is transferred. Answer: A Question: 574 The following presented route is found in the IP routing table when analyzing the contents of this table in a router: PrefixNext-Hop IPInterface 192.168.1.0 /24172.16.31.1Ethernet0 192.168.2.0 /24172.16.31.1Ethernet0 172.16.31.0 /24Directly ConnectedEthernet0 0.0.0.0/0172.16.31.2Ethernet0 When sending a packet from 192.168.1.4 to 192.168.3.4, what will happen? A. The packet will be dropped as there is no matching route in the IP routing table to reach the

destination network B. An ICMP network unreachable message will be sent to 192.168.1.4 C. The packet will be forwarded to 172.16.31.2 D. The packet will be forwarded to 172.16.31.1 since the source IP address is in the 192.168.1.0

/24 range Answer: C

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Question: 575 While at a meeting, all users are able to connect to the wireless network except one user. Why? A. The wireless network card is having hardware failures. B. The wireless device is not broadcasting. C. There was some interference with the wireless signal. D. The MAC address of the network card changed. Answer: A Question: 576 What do the first three sets of hexadecimal digits of a MAC represent? A. Organizationally Unique Identifier (OUI) B. Security Set Identifier (SSID) C. Burned-In Address (BIA) D. The Device ID Answer: A Question: 577 Refer to the following protocols, which one is a link-state routing protocol using area0? A. OSPF B. IS-IS C. EIGRP D. BGP Answer: A Question: 578 Computer A can connect with computers on Network A, but cannot connect with computers on Network B. Which of the following solutions will allow communication between Network A and Network B? Computer A: Computer B: IP: 123.132.192.50 IP: 200.201.202.52 Subnet Mask: 255.255.240.0 Subnet Mask: 255.255.255.0 Default Gateway: 200.201.202.1 Default Gateway: 200.201.202.1 Network A: Network B: Network: 123.132.192.0 Network: 200.201.202.0 Subnet Mask: 255.255.240.0 Subnet Mask: 255.255.255.0 Router A: Router B: IP: 123.132.192.1 IP: 200.201.202.1 A. Change the default gateway of Computer B to 123.132.192.1 B. Change the default gateway on Computer A to 123.132.192.1 C. Change the subnet mask for Computer A to 255.255.255.0 D. Change the subnet mask for Computer B to 255.255.240.0 Answer: B Question: 579 Which of the following commands can display the number of server connections open on a client?

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A. netstat B. arp C. dig D. nslookup Answer: A Question: 580 For a new wireless network, which wireless encryption is the highest level that can be run? A. TTL B. WPA2 TKIP C. WPA2 AES D. WEP Answer: C Question: 581 Which one of the following communication protocols does a UNIX system primarily rely on? A. IPX / SPX (Internetwork Packet Exchange / Sequence Packet Exchange) B. Kerberos C. TCP / IP (Transmission Control Protocol / Internet Protocol) D. NetBEUI (Network Basic Input / Output Extended User Interface) Answer: C Question: 582 Which two protocols combine the PPTP? (Select TWO). A. PPP B. TCP/IP C. PPPoE D. TCP Answer: A, B Question: 583 A company has a hybrid network composed of Mac and Windows servers accessed by Mac, Linux and Windows clients. A department wants to use their Windows XP desktops to access the Macintosh printer. Which action should be taken by the administrator to allow the Windows XP clients to access that printer? A. Install services for Macintosh Gateway on Windows server B. Install the NetBIOS protocol on the Mac server. C. The AppleTalk protocol must be installed on the Windows machine. D. Install TCP/IP on the Macintosh Printer. Answer: C Question: 584 Which network monitoring utility will be used by a network administrator to make sure that there are no major collisions occurring on the network?

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A. Network access control software B. Discovery and connectivity software C. Antivirus and anti-spyware software D. Interface counters Answer: D Question: 585 What is the objective of using UDP protocol? A. Uploading files to a FTP server B. Video conferencing C. Typical user LAN traffic D. Server to server connections Answer: B Question: 586 In order to assure fault tolerance in the event of a disk controller failure, which level of RAID (Redundant Array of Independent Disks) should be implemented? A. 0 B. 1 C. 3 D. 5 Answer: B Question: 587 An offsite user is trying to print a report. The report appears to print fine on the spooler, but the job never reaches the printer locally. Why? A. The job is printing at the default printer in the office. B. The connection speed is inadequate. C. The printer drivers need to be re-installed. D. A local printer is not installed. Answer: A Question: 588 A computer on the network is able to access file shares from other computers on the LAN (Local Area Network) but not on the LANs (Local Area Network) server. The computer can access other services on the server. What is the problem? A. The computer did not log on to the servers domain. B. The computer has the wrong gateway. C. The computer does not have DNS (Domain Name Service) installed. D. The computer has the wrong subnet mask. Answer: A Question: 589 In computer networking, CSMA/CA belongs to a class of protocols called multiple access methods. CSMA/CA stands for: Carrier Sense Multiple Access With Collision Avoidance. Which IEEE standard uses CSMA / CA?

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A. 802.5 B. 802.2 C. 802.3 D. 802.11 Answer: D Question: 590 Which protocol can help you manage a remote server safely? A. SFTP B. SSH C. Telnet D. HTTP Answer: B Question: 591 On a network segment, which equipment can increase the signal strength? A. NIC B. Repeater C. Modem D. Transceiver Answer: B Question: 592 You are working as a network technician at certways.com. The computer labs are still using a physical bus network. Which of the following could cause a complete network failure on the computer labs network? A. One of the networked workstations is powered off. B. One of the networked workstations is using the DLC (Data Link Protocol). C. A terminator has been removed from the end of the bus trunk cable. D. A terminator has been installed on the end of the bus trunk cable. Answer: C Question: 593 A workstation on a TCP / IP (Transmission Control Protocol / Internet Protocol) network cannot log on to a server located at another subnet. Which of the following tasks will help determine the cause of the problem? A. Ask a user on a remote segment to try to connect, replace the NIC (Network Interface Card) in

the workstation, and run nbtstat at the command prompt B. Ask a user on the same segment to try to connect, ask a user on a remote segment to try to

connect, and ping the server C. Ask a user on the same segment to try to connect, ask a user on a remote segment to try to

connect, and run nbtstat at the command prompt D. Ping the server, replace the NIC (Network Interface Card) in the workstation, and run nbtstat at

the command prompt Answer: B

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Question: 594 A network administrator discovers that many wireless client machines often lose network connectivity in the secure wireless office. The wired clients never have downtime. The administrator also discovers that the wireless clients all lose connectivity from the network at the same time, but can still see each other. How to solve this problem? A. Check the WEP settings on the clients. B. Check the connection from the WAP to the network. C. Change the SSID on all of the clients. D. Check the connection from the WAP to the wired clients. Answer: B Question: 595 Which of the following uses on Bindery Services or Novell Directory Services (NDS) for name resolution? A. TCP/IP B. IPX/SPX C. NetBEUI D. AppleTalk Answer: B Question: 596 You are a senior network administrator at certways.com. A trainee wants to know which of the following statements that is correct, with regard to TCP and UDP. A. TCP is connection-oriented, UDP is reliable. B. TCP is connectionless, UDP is unreliable. C. TCP is connection-oriented, UDP is unreliable. D. TCP is connectionless, UDP is reliable. Answer: C Question: 597 Modal distortion is a problem with which type of media? A. Fiber optic cable B. Coaxial cable C. UTP (Unshielded Twisted Pair) D. STP (Shielded Twisted Pair) Answer: A Question: 598 Which protocol uses a flexible addressing system that makes it easier in building large-scale, heterogeneous networks? A. TCP / IP B. ICMP C. AppleTalk D. NetBEUI

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Answer: A Question: 599 A companys disaster recovery plan requires that a hot site be maintained for fault tolerance. Which of the following would achieve this goal? A. Data is backed up on tape and stored at an offsite location. B. An exact duplicate of the infrastructure is stored onsite.An exact duplicate of the infrastructure

is mirrored offsite. C. An exact duplicate of the infrastructure is mirrored offsite. D. Data is backed up on a second hard drive in a server. Answer: C Question: 600 NetBIOS is an acronym for Network Basic Input/Output System. A network administrator adds a router to create a new subnet. Which network service requires configuration to accommodate NetBIOS on the new network? A. Dynamic Host Configuration Protocol (DHCP) B. Network News Transport Protocol (NNTP) C. Windows Internet Name Service (WINS) D. Network Time Protocol (NTP) Answer: C Question: 601 A Windows user wants to access a share hosted on a Mac OS X server, but the server is not visible on the network. What must the network administrator enable on the Mac OS X server to allow Windows users to connect to shares? A. AFP (Apple File Protocol) B. VPN (Virtual Private Network) C. Windows file and print sharing D. DHCP (Dynamic Host Configuration Protocol) Answer: C Question: 602 Many users complain of not being able to connect to a specific website. Which action should the network manager taken FIRST? A. Capture packets from a workstation. B. Disable content filtering. C. Check event log each workstation. D. Check the firewall logs. Answer: D Question: 603 NIC is short for Network Interface Card. Which item below is applicable to testing the NIC operation? A. Rollover B. Crossover

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C. Loopback D. 568B Answer: C Question: 604 Should a break occur in the cable of an Ethernet network, ______ will be offline. A. All hosts on the network B. The host directly connected to the failed cable C. The hosts upstream from the failed cable D. None of the hosts on the network Answer: B Question: 605 What is required for segmenting a large network? A. Subnetting B. DHCP C. Switches D. Gateways Answer: A Question: 606 A VoIP system has just been deployed in your network. However, calls are discarded during busy times. What should be used to achieve this task? A. SSL VPN B. Fault tolerance C. QoS D. Load balancing Answer: C Question: 607 Which terms is correct about the method used when a group of people, such as customers or suppliers, are permitted to pass through the firewall and access authorized sections of the network? A. Intranet B. Extranet C. VLAN D. Internet Answer: B Question: 608 Which of the following are NOT valid reasons for implementing subnetting? A. To increase the number of hosts a Class A network address can support. B. To minimize network traffic and reduce network congestion. C. To optimized the use of the IP address space. D. To break up a large network.

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Answer: A, D Question: 609 If you want to limit communication between network devices, which option below is applicable? A. CIDR B. NAT C. DHCP D. ACL Answer: D Question: 610 Refer to the following devices, which one works at the OSI physical layer? A. Hub B. Bridge C. Switch D. Router Answer: A Question: 611 Which routing protocol can load balance across unequal paths? A. RIPv2 B. EIGRP C. OSPF D. RIP Answer: B Question: 612 AS-Path can be used by which protocol to create the routing table? A. EIGRP B. OSPF C. IS-IS D. BGP Answer: D Question: 613 Which mechanism is used by a DHCP server to track which IP address is assigned to a particular computer? A. MAC address B. FQDN C. DNS D. WINS Answer: A Question: 614

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When attaching to a Windows network resource, credentials are supplied through the use of a: A. Cookie B. Cache C. Token D. Key file. Answer: C Question: 615 Which of the following statements is FALSE? A. A public IP address is required for users on a private network to access resources on the

Internet. B. Public IP addresses are regulated by the American Registry for Internet Numbers (ARIN). C. Private IP addresses allow more that one private IP network to have the same IP address. D. Private IP addresses may not be duplicated. Answer: D Question: 616 Look at the following options, which two can identify whether a machine uses the correct DNS server? (Select TWO). A. tracert B. netstat C. ifconfig D. ipconfig Answer: C, D Question: 617 In a star topology, a central device connects all the devices on the network. What is the central device? A. Gateway B. Router C. Hub D. Repeater Answer: C Question: 618 In order to manage a web server, which service is used on a Windows network operating system? A. HTTP B. NET C. XML D. IIS Answer: D Question: 619

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In order to manage a web server, which service is used on a Windows network operating system? A. HTTP B. NET C. XML D. IIS Answer: D Question: 620 Which tool below is used for checking the speed and condition of a cable signal? A. TDR B. Voltage event recorder C. Toner probe D. Protocol analyzer Answer: A Question: 621 Which of the following will reduce DHCP traffic on a network? A. Increasing the lease expiration time on all DHCP clients. B. Increasing the lease expiration time on the DHCP server. C. Decreasing the lease expiration time on all DHCP clients. D. Decreasing the lease expiration time on the DHCP server. Answer: B Question: 622 Which of the following can be used to cache web pages for future retrieval? A. Switch B. Web server C. Repeater D. Proxy service Answer: D Question: 623 A proxy server is also called: A. Domain controller. B. Virtual server. C. Caching server. D. Remote access server. Answer: C Question: 624 Which of the following is not provided by a DHCP server? A. Automatic configuration of IP address, subnet mask and default gateway. B. The IP address of the preferred WINS server.

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C. The IP address of the preferred DNS server. D. Automatic configuration of MAC address. Answer: D Question: 625 Which protocol will permit a user to simulate being at their office computer from home? A. RAS B. SLIP C. RDP D. VPN Answer: C Question: 626 Antivirus software (or anti-virus) is computer software used to identify and remove computer viruses, as well as many other types of harmful computer software, collectively referred to as malware. Which of the following is the basic function of an antivirus program? A. Scans the computer using known virus locations B. Scans the computer using known virus signatures C. Scans the computer using known virus names D. Scans the computer using known virus file sizes Answer: B Question: 627 Which of the following protocols is used to transmit e-mail between the two e-mail servers? A. Post Office Protocol, version 3 (POP3) B. Simple Mail Transfer Protocol (SMTP) C. Internet Control Message Protocol (ICMP) D. Internet Message Access Protocol, version 4 (IMAP4) Answer: B Question: 628 Which of the following provides error reporting in TCP/IP? A. NNTP B. ICMP C. IGMP D. SNMP Answer: B Question: 629 An administrator has just received a call from an end user saying they are unable to log in to the network, although they could yesterday. Overnight, the administrator replaced an ISA (Industry Standard Architecture) Token Ring card with a Token Ring PCI (Peripheral Component Interconnect) NIC (Network Interface Card) in the users computer on a 16 Mbps (Megabits per seconds) LAN (Local Area Network). What is the NEXT step? A. Verify the MAU (Multistation Access Unit) is good

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B. Verify the processor speed C. Verify the user password is correct D. Verify the speed of the NIC (Network Interface Card) matches the network Answer: D Question: 630 Which of the following best describes ARP? A. Allows remote logon over the network B. Responsible for resolving IP addressing C. Responsible for managing IP multicast groups D. Provides maintenance and reporting functions Answer: B Question: 631 A remote user has been set up to print to a network printer. After connecting remotely, the print server stops functioning; and the router shows 100% traffic being received. What is the cause of the problem? A. The client is using an unauthorized user name and password, causing a stop function call. B. The client is performing a defragmentation and thus consuming network print server resources. C. The client is acting as a zombie and is causing a denial of service attack to occur on the print

server. D. The client is infected with a virus, causing the print server to close the network connection. Answer: C Question: 632 Which of the following provides remote logon over the Internet? A. Telnet B. SSH C. PPP D. IMAP4 Answer: C Question: 633 Which range does the IPv4 address 172.162.10.1 belong to? A. Class D address range. B. Class B address range. C. Class A address range. D. Class C address range. Answer: B Question: 634 Which of the following is the maximum standard distance allowed to connect a customer via an ISDN line? A. 6,000 feet (1,828.8 meters) B. 8,000 feet (2,438.4 meters)

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C. 12,000 feet (3,657.6 meters) D. 18,000 feet (5,486.4 meters) Answer: D Question: 635 The system administrator performs full backups on Sundays. Incremental backups are performed every day EXCEPT Sunday. The backups start at 10 a.m. and end by 12 p.m. The system crashes on Wednesday night. Which tapes must be used to restore data? A. Sundays full backup as well as Wednesdays tape B. Sundays full backup as well as Tuesdays and Wednesdays tapes C. Sundays full backup as well as Mondays, Tuesdays, and Wednesdays tapes D. Sundays full backup as well as Mondays, Tuesdays, Wednesdays, and Thursdays tapes Answer: C Question: 636 Which of the following is used to translate NetBIOS (Network Basic Input / Output System) names to IP (Internet Protocol) addresses? A. DNS (Domain Name Service) B. WINS (Windows Internet Name Service) C. NAT (Network Address Translation) D. SNMP (Simple Network Management Protocol) Answer: B Question: 637 What is the most likely cause that the lights on the switch are blinking green and then amber? A. A collision is taking place. B. A crossover cable is plugged in. C. The cable is loose. D. The port is unavailable. Answer: A Question: 638 A user is unable to reach a web site on a host computer. The user can ping the host name and Telnet to the host name. What is the source of the problem? A. The host does not have a DNS (Domain Name Service) entry. B. The hosts HTTP (Hypertext Transfer Protocol) is down. C. The host does not have a WINS (Windows Internet Name Service) entry. D. The host is down. Answer: B Question: 639 An Internet Protocol (IP) address is a numerical identification and logical address that is assigned to devices participating in a computer network utilizing the Internet Protocol for communication between its nodes. Manual updating is not required when using IP addressing method. Then which of the following is to be used?

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A. Static B. Multiple C. TCP D. Dynamic Answer: D Question: 640 A company is implementing Novell Client for Windows. Which service must be enabled? A. NetBEUI B. NWLink C. TCP/IP D. IPX/SPX Answer: B Question: 641 Telnet (Telecommunication network) is a network protocol used on the Internet or local area networks. The default port for telnet is which of the following? A. 22 B. 20 C. 21 D. 23 Answer: D Question: 642 Which one of the following should be selected for a Microsoft client using CSNW (Client Services for NetWare) to connect to a Novell NetWare 4.1 server? A. TCP / IP (Transmission Control Protocol / Internet Protocol) B. IPX / SPX (Internetwork Packet Exchange / Sequence Packet Exchange) C. NetBEUI (Network Basic Input / Output Extended User Interface) D. GSNW (Gateway Services for NetWare) Answer: B Question: 643 A technician should connect to a Mac OS X server from a Windows workstation. The OS X server has Windows file sharing enabled. Which protocol can be used to connect the Windows workstation to the OS X server? A. LPD B. LDAP C. CUPS D. SMB Answer: D Question: 644 John is a network technician of his company. He is informed that the email server (192.168.1.10) will be restarted in five minutes for maintenance. Which command can help him determine when the system comes back online in real-time?

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A. ping a 192.168.1.10 B. tracert 192.168.1.10 C. ping t 192.168.1.10 D. tracert d 192.168.1.10 Answer: C Question: 645 Which protocol is used for error reporting in concert with IP (Internet Protocol)? A. SMTP (Simple Mail Transfer Protocol) B. ICMP (Internet Control Message Protocol) C. IGMP (Internet Group Multicast Protocol) D. SNMP (Simple Network Management Protocol) Answer: B Question: 646 A network has been set up for DHCP services using a PDC and BDC each with a range of 192.168.0.1 to192.168.0.254 using a class subnet of 255.255.255.0. DHCP errors are occurring. How to resolve the errors? A. Configure BootP on the server when the IP class subnets are split prior to implementing the

scope. B. Change the default subnet to 255.255.0.0 to increase the number of allowable IP addresses to

prevent collisions. C. The machines are holding IP addresses in cache memory. Reboot to renew the IP address. D. Split the scope addresses between the servers assigning 192.168.0.1 through 192.168.0.127

for the PDC and 192.168.0.128 through 192.168.0.254 for the BDC. Answer: D Question: 647 How will a failure of a router on a network with two VLANs affect communication? A. The entire network will be down. B. The network will remain fully operational. C. Communication between VLANs will be affected. D. All workstations connected to the router will be affected. Answer: C Question: 648 Which device can be installed to create an additional collision domain without affecting the number of broadcast domains? A. A media converter B. A bridge C. A router D. A hub Answer: B Question: 649

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Which of the following uses port 22? A. Telnet B. Secure Shell C. HTTP D. HTTPS Answer: B Question: 650 You are a network technician of your company. 400 users at a new remote site want to visit the Internet through only one public routable IP address. Which technology can help you achieve this goal while permitting direct user access to the internet? A. VPN B. DHCP C. PAT D. DNS Answer: C Question: 651 Which of the following network services provides name resolution? (Choose all that apply) A. DHCP (Dynamic Host Configuration Protocol) B. DNS (Domain Name Service) C. WINS (Windows Internet Name Service) D. NAT (Network Address Translation) Answer: B, C Question: 652 Which of the following provides NetBIOS name to IP address resolution? A. DHCP (Dynamic Host Configuration Protocol) B. DNS (Domain Name Service) C. WINS (Windows Internet Name Service) D. NAT (Network Address Translation) Answer: C Question: 653 The firewall allows for the TCP port. The custom application deploys TCP 8090 hosted on the DMZ. But users on the network are complaining about being not able to access the custom application. Which command can verify that the server is still receiving connections on TCP 8090? A. ipconfig B. telnet C. netstat D. nslookup Answer: C Question: 654

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You want to know what IP address that belongs to the name www. Certways .com. Which of the following types of server is required to accomplish this? A. DHCP (Dynamic Host Configuration Protocol) B. DNS (Domain Name Service) C. WINS (Windows Internet Name Service) D. NAT (Network Address Translation) Answer: B Question: 655 Virus does harm to computers. Which network security device can avoid virus transmission? A. IDS B. IPS C. Content engine D. Firewall Answer: B Question: 656 A technician is troubleshooting a problem on a network using a utility to capture the packets. When the technician reviews the captured data they have only captured broadcast packets and packets from their own computer. What is the reason for this? A. They do not have permission to capture other packets. B. They are connected to a switch when trying to capture packets. C. The router is blocking the packets to the workstation. D. They are using an evaluation copy of the software utility. Answer: B Question: 657 Which of the following can be used to differ CAT3 from CAT5 UTP ? A. Number of conductors. B. Color combinations of pairs. C. Number of twists per inch. D. Shielding. Answer: C Question: 658 Which of the following requires a splitter? A. An analogue Modem B. An ISDN Modem C. A Cable Modem D. A T1 line Answer: C Question: 659 Which of the following requires a splitter? (Choose Two.)

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A. An analogue Modem B. An ISDN Modem C. A Cable Modem D. A DSL Modem Answer: C, D Question: 660 Which UNIX service provides interoperability with Windows file and print sharing? A. Mozilla B. NFS (Network File Service) C. SMB (Server Message Block) D. TCL (Terminal Control Language) Answer: C Question: 661 A small office network with ten computers uses a cable modem and router to connect to the Internet and distribute services to clients. After several weeks of use, the routers collision LED (Light Emitting Diode) has begun to stay on permanently. What is the MOST likely cause of the problem and the FIRST troubleshooting steps? A. There are too many collisions occurring in traffic. Disconnect each network card individually to

find and replace the one that is broadcasting. B. The cable modem is set to receive packets at a faster rate than the routers receive port allows.

Lower the buffer threshold limits to correct levels. C. The routers primary link to the modem has been lost. Reboot the modem and router to reset

the link. D. The router has been compromised by an external source attack. Modify the routers registry to

disallow the offending IP (Internet Protocol) source from connecting again. Answer: A Question: 662 Which type of cable has high speed capabilities and is usually found used in a backbone connection? A. MMF B. RG-59 C. RG-6 D. SMF Answer: A Question: 663 What is the reason that a user working on a Windows PC can??t access network resources on one of their UNIX servers? A. NDS is not installed on the UNIX server. B. AFS is not installed on the UNIX server. C. IIS is not installed on the UNIX server. D. Samba is not installed on the UNIX server. Answer: D

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Question: 664 What is the maximum speed of a T1 Internet connection? A. 1.544 Mbps B. 2.048 Mbps C. 44.736 Mbps D. 274.176 Mbps Answer: A Question: 665 Which of the following statements regarding remote access protocols is TRUE? A. SLIP provides no error checking and packet addressing but can be used over point-to-point

links. B. Networks that use PPTP are vulnerable to attack from users on the Internet because PPTP

uses the Internet as a WAN link. C. Like SLIP, PPP provides no error checking but is easy to configure. D. PPP supports authentication negotiation, as well as negotiation of encryption and compression

between client and server. Answer: D Question: 666 Mac OS X Server uses Open Directory 2 to host LDAP compliant directory service. Which authentication service is being used? A. Kerberos B. EAP C. CHAP D. PAP Answer: A Question: 667 A network administrator has setup a new mail server in a new domain. Which DNS (Domain Name Service) records need to be created before e-mail can be received from the Internet? A. A record only B. MX (Mail Exchanger) records only C. MX (Mail Exchanger) and CNAME (Canonical Name) records D. MX (Mail Exchanger) and A records Answer: D Question: 668 A scanner has determined the open ports on a network device. Assume that services are operating on their default ports, which ports will offer secure communications? A. 21 B. 22 C. 23 D. 25

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Answer: B Question: 669 Which permissions does Mac OS X Server 10.3 use by default for shared files and folder permissions? A. No permissions. B. NTFS permissions. C. MAC OS permissions. D. Standard UNIX permissions. Answer: D Question: 670 A single connection in a token bus network fails. What will happen? A. The whole network will be down and none of the hosts will have network connectivity. B. The failed connection will be down and only its hosts will have no network connectivity. C. All hosts will still be connected to the network and only failed connection will be down. D. The failed connection will be down and only the two hosts between the failed connection will

have no network connectivity. Answer: A Question: 671 Which connector will be used on a POTS connection? A. RJ-11 B. MT-RJ C. F-Type D. RJ-45 Answer: A Question: 672 During the troubleshooting of the network problems, the network administrator identifies the affected area, which action will be taken next? A. The technician should test the best solution for the issue. B. The technician should consider any negative impacts to the network that might be caused by a

solution. C. The technician should implement what the is the best solution for the issue. D. The technician should check to see if there have been any recent changes to this area of the

network. Answer: D Question: 673 When mapping to a network printer for the FIRST time, the print driver initially attempts to download from: A. The Internet. B. A file server. C. The local cab files. D. A print server.

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Answer: D Question: 674 10BASE2 (also known as cheapernet, thin Ethernet, thinnet, thinwire or quite simply Thinnies) is a variant of Ethernet that uses thin coaxial cable (RG-58 or similar, as opposed to the thicker RG-8 cable used in 10BASE5 networks), terminated with BNC connectors. Which of the following is the maximum length of a 10Base2 cable? A. 500 feet (152 meters) B. 225 feet (67 meters) C. 328 feet (100 meters) D. 606 feet (185 meters) Answer: D Question: 675 Which network relies on CSMA / CD (Carrier Sense Multiple Access / Collision Detection) for media access control? A. Token Bus B. Token Ring C. Ethernet D. Wireless Answer: C Question: 676 Which of the following cable types is used to link together two buildings that are over 10 miles (16.09 kilometers) apart? A. SMF (Single Mode Fiber) B. MMF (MultiMode Fiber) C. Coaxial cable D. Category 6 cable Answer: A Question: 677 User names and passwords can be authenticated by a client workstation to which type of server? A. Windows Internet Name Service (WINS) B. Domain Name Service (DNS) C. Primary Domain Controller (PDC) D. Dynamic Host Configuration Protocol (DHCP) Answer: C Question: 678 SSH (or Secure SHell) is a protocol for creating a secure connection between two systems .Which port number is application to SSH? A. 20 B. 21 C. 22

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D. 23 Answer: C Question: 679 Classful Routing is an old routing logic that first matches the Class A, B, or C network in the routing table. Which protocol only allows for classful routing? A. RIP B. OSPF C. EIGRP D. RIPv2 Answer: A Question: 680 Port 443 is applicable to which protocol? A. HTTPS B. FTP C. SMTP D. HTTP Answer: A Question: 681 Which IEEE standard describes Ethernet? A. 802.3 B. 802.4 C. 802.5 D. 802.11 Answer: A Question: 682 What is the maximum speed at which a 10Base-T Ethernet network operates? A. 4 Mbps B. 10 Mbps C. 16 Mbps D. 100 Mbps Answer: B Question: 683 Which actions will be finally taken after correcting a network problem? (Select TWO). A. Test the result. B. Notify the administrator. C. Identify and record the MAC address. D. Document the solution and the process. Answer: A, D

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Question: 684 Which network device works at the OSI data link layer? A. Hub B. Switch C. Router D. Gateway Answer: B Question: 685 certways.com has a network that has a total of five hosts. Should certways.com implement a full-mesh network, how many physical connections will each host have? A. 1 B. 2 C. 4 D. 5 Answer: C Question: 686 You are reported that the office can??t visit the internet, saying that an error on port 53 has occurred when trying to connect. Which item below possibly fails to work? A. DNS B. FTP C. HTTPS D. HTTP Answer: A Question: 687 Which of the following networks would collapse should a single node on the network fail? (Choose Two.) A. Ethernet B. Token Bus. C. Token Ring. D. Mesh Answer: B, C Question: 688 Which of the following allows a Windows workstation to access file and printer resources on a Linux server? A. NFS B. SMB C. DHCP D. LDAP Answer: B

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Question: 689 The Internet Protocol Suite (commonly known as TCP/IP) is the set of communications protocols used for the Internet and other similar networks. Which protocol is included in the TCP/IP protocol suite? A. SPX B. IPX C. NetBEUI D. UDP Answer: D Question: 690 A switch with 24 ports is configured with 12 VLANs with all ports being actively used. Which of the following is the maximum number of broadcast domains created by the switch? A. 6 B. 12 C. 20 D. 34 Answer: B Question: 691 Which type of software will close a port or discard certain types of packets to handle an attack (including identification and reaction)? A. Port scanner B. IDS C. IPS D. Packet sniffer Answer: C Question: 692 An attack is harmful to your computer. Which type of software can determine an attack? A. IDS B. Port scanner C. Packet sniffer D. IPS Answer: A Question: 693 Which of the following is the best description about configuring two network cards for failover to prevent one of the NICs becoming defective? A. Data redundancy. B. Full duplex mode. C. Hardware teaming. D. Constantly awake mode (CAM). Answer: C

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Question: 694 In order to connect an office to your company's datacenter, a new frame-relay DS3 is installed. However, after the installation, a customer complains that it will take more time to load large files on the fileserver in the datacenter. What can identify the problem? A. A penetration test B. ping t C. A throughput test D. ping f Answer: C Question: 695 As a network administrator, you are asked to lengthen a data circuit to the other side of the building. What needs to be configured at the new place? A. IDF B. ESD C. MDF D. EMI Answer: A Question: 696 Your company has 2,500 customers. Its internet bandwidth is not enough due to the large amount of web browsing. Which device can help your company reduce the Internet bandwidth being used? A. An additional DNS server B. Load balancer C. Proxy server D. Content switch Answer: C Question: 697 Which tool can discover the unencrypted passwords sent over the network? A. Network scanner B. Throughput tester C. Packet sniffer D. VPN concentrator Answer: C Question: 698 In a network, multiple nodes can be connected by which layer2 device? A. Router B. DHCP server C. Bridge D. Switch Answer: D

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Question: 699 Digital Signal 0 (DS0) is a basic digital signaling rate of 64 kbit/s, corresponding to the capacity of one voice-frequency-equivalent channel.Which of the following is the number of DS0s used in a T1? A. 22 B. 24 C. 28 D. 30 Answer: B Question: 700 A repeater is an electronic device that receives a signal and retransmits it at a higher level and/or higher power, or onto the other side of an obstruction, so that the signal can cover longer distances without degradation. It works at which layer of the OSI model? A. Layer 1 B. Layer 2 C. Layer 4 D. Layer 6 Answer: A Question: 701 Which protocol uses link state algorithms as criteria to elect the best path? A. RIPv2 B. OSPF C. BGP D. RIP Answer: B Question: 702 The router routes traffic at which OSI layer? A. Layer 1 B. Layer 3 C. Layer 5 D. Layer 6 Answer: B Question: 703 Which of the following could be used in a token ring network? A. A hub. B. A switch. C. A router. D. A MSAU. Answer: D Question: 704

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Which characteristic of the switch will allow two small firms to share one switch? A. PoE B. VLAN C. Trunking D. Spanning tree Answer: B Question: 705 Which type of cable can be used as a patch to connect two computers to share files? A. Straight B. Rollover C. Loopback D. Crossover Answer: D Question: 706 An Ethernet crossover cable is a type of Ethernet cable used to connect computing devices together directly where they would normally be connected via a network switch, hub or router. How many pairs are there in a crossover cable? A. One B. Two C. Three D. Four Answer: B Question: 707 Ohms is unit of measurement of which tool? A. Multimeter B. TDR C. Butt set D. Cable tester Answer: A Question: 708 Which network topology has at least two physical connections per host? A. The star topology. B. The ring topology. C. The bus topology. D. The partial-mesh topology. Answer: D Question: 709 Which one of the following antenna types is omnidirectional? A. Vertical

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B. Dipole C. Yagi D. Parabolic Answer: A Question: 710 By default, port 22 is applicable to which network protocol? A. Telnet B. SSH C. FTP D. DNS Answer: B Question: 711 On a LAN network, the traffic can be managed by which network device? A. Switch B. Bridge C. Hub D. Repeater Answer: A Question: 712 In order for a client to share resources on a wired network, the client must be physically connected and: A. Mapped to the resources using the host name, followed by the resource name. B. Allowed permission to the resources. C. Be a member of AD (Active Directory). D. Be listed in DNS (Domain Name Service). Answer: B Question: 713 Which dial-up protocol is capable of passing multiple LAN (Local Area Network) protocols across the wire? A. PPP (Point-to-Point Protocol) B. SLIP (Serial Line Internet Protocol) C. RADIUS (Remote Authentication Dial-In User Service) D. TCP / IP (Transmission Control Protocol / Internet Protocol) Answer: A Question: 714 A facility designed to receive computer equipment during a disaster recovery is known as a(n): A. Hot site. B. Cold site. C. Warm site. D. Off site.

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Answer: B Question: 715 Which device is responsible for converting data to the proper network media? A. Switch B. Transceiver C. Bluetooth D. NIC (Network Interface Card) Answer: B Question: 716 Which of the following statements is TRUE? A. Windows 2000 uses Lightweight Directory Access Protocol (LDAP) for resource access and

authentication. B. Mac OS X uses Active Directory which allows users to authenticate to a central database. C. UNIX is the only network operating system that has been certified by the National Security

Agency (NSA) as C2 Red Book secure. D. Novell NetWare uses primarily Internet standard protocols, such as TCP/IP, FTP, HTTP, and

LPR. Answer: D Question: 717 Which command will show the IP to Physical address table? A. arp B. ping C. netstat D. nbtstat Answer: A Question: 718 Which part of an Ethernet MAC address identifies the vendor of the NIC? A. Bytes 1-3 B. Bytes 4-6 C. Bytes 4-8 D. Bytes 1-6 Answer: A Question: 719 What does the Server Message Block (SMB) protocol enable? A. Linux client access to files and printers hosted on a Mac OS X server. B. Windows client access to files and printers hosted on a UNIX server. C. Novell client access to files and printers hosted on a Windows NT server. D. Mac OS X client access to files and printers hosted on a NetWare server. Answer: B

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Question: 720 ______ allows Novell clients to access resources hosted on a Windows NT server. A. Gateway Services for NetWare (GSNW) B. Client Services for NetWare (CSNW) C. File and Print Services for NetWare (FPNW) D. Client for Microsoft Networks (CMN) Answer: C Question: 721 After identifying the area affected by a problem, the NEXT step is to ______. A. Select the most probable cause. B. Identify what has changed. C. Implement a solution. D. Test a solution. Answer: B Question: 722 A network consists of 10 Windows workstations and 1 NetWare server. Which of the following must you install on each Windows workstation to allow the workstations access to the NetWare server? A. Gateway Services for NetWare (GSNW) B. Client Services for NetWare (CSNW) C. File and Print Services for NetWare (FPNW) D. Client for Microsoft Networks (CMN) Answer: B Question: 723 What does Gateway Services for NetWare (GSNW) enable? A. Windows client access to resources hosted on a NetWare server via a Windows NT server. B. Windows client access to resources hosted on a NetWare server directly, provided clients

have user accounts and rights on the NetWare server. C. Novell client access to resources hosted on a Windows NT server. D. Mac OS X client access to resources hosted on a NetWare server. Answer: A Question: 724 Which statement is correct about NetWare Directory Services (NDS) configuration? A. Remote users can access the tree through dial-in connections. B. There are no differences between mobile users and remote users. C. Mobile users do not require changing the NDS name context. D. Remote users do not require a special NDS object entry. Answer: A Question: 725

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Which network scanner can determine areas of weak security in an environment? A. Port B. Vulnerability C. Spyware D. Antivirus Answer: B Question: 726 Why does a small office / home office (SOHO) secure wireless router work as a firewall? A. Because it only filters outgoing packets. B. Because the router separates two logical networks. C. Because the router uses MAC filtering. D. Because multiple networks are connected via ICMP. Answer: B Question: 727 A home user has been assigned one static IP (Internet Protocol) address. If the user wishes to use the 192.168.0.1 address range, what technology should the user implement? A. PPP (Point-to-Point Protocol) B. Proxy server C. RADIUS (Remote Authentication Dial-In User Service) server D. SLIP (Serial Line Internet Protocol) Answer: B Question: 728 In order to run over port 1723 and perform encryption at the data level, which VPN protocol will you use? A. PPTP B. RAS C. SLIP D. PPPoE Answer: A Question: 729 Which one of the following choices is the MOST secure place to store tape backups? A. Next to the server B. In a locked room in the same building as the server C. In a locked room in an offsite location D. In a desk drawer Answer: C Question: 730 An administrator changes the lease time of the DHCP (Dynamic Host Configuration Protocol) scope from one week to one day. What affect will this have on the end users?

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A. The users will have to re-login every day now. B. The users will have to manually release and renew their IP (Internet Protocol) addresses to

continue working on the network. C. The users will not be affected by the change. D. The users will have to shut their computers down for the duration of the lease to obtain a new

lease. Answer: C Question: 731 Which command will produce the following output? ethoLink encap : Ethernet HWaddr: 00 : 80 : C8 : D6 : 74 : 43 inet adder : 4.150.6.3 Bcast : 4.255.255.255 Mask: 255.0.0.0 A. ipconfig B. nslookup C. ifconfig D. arp Answer: C Question: 732 If you want to connect cable drops to other devices by using short Ethernet cables, which network component will you use? A. EDF B. MDF C. Patch panel D. Demarc extension Answer: C Question: 733 After implementing a WAP, a technician should verify the installation by which of the following? A. Performing a site survey. B. Performing a download test. C. Checking it with a protocol analyzer. D. Adding it to the wiring diagram. Answer: A Question: 734 Which IP address is unroutable? A. 201.35.44.1 B. 172.16.16.1 C. 126.14.254.1 D. 192.10.20.1 Answer: B Question: 735

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A user is trying to access a FTP (File Transfer Protocol) server but discovers that FTP (File Transfer Protocol) is being blocked by a firewall. After unblocking port 21 on the firewall, FTP (File Transfer Protocol) still does not work. What is the source of the problem? A. TFTP (Trivial File Transfer Protocol) is not installed. B. NFS (Network File System) is not installed. C. Port 20 must also be unblocked. D. Port 22 must also be unblocked. Answer: C Question: 736 The network technician will use a punch down tool on which of the following? A. ST connector B. RJ-45 connector C. Smart jack D. 110 block Answer: D Question: 737 Which of the following statements regarding Novell NetWare is FALSE? A. Novell NetWare uses Novell Directory Services (NDS) for resource access and authentication. B. Novell NetWare uses public key encryption during the login process. This means that

passwords are never sent in clear text between client and server. C. Novell NetWare is the only network operating system that has been certified by the National

Security Agency (NSA) as C2 Red Book secure. D. Novell NetWare is the least interoperable network operating system. Answer: D Question: 738 A user can reach a website on a host computer. The user can ping the host name and Telnet to the host name. What is the cause of this problem? A. The host is down. B. The hosts HTTP is down. C. The host does not have a DNS entry. D. The host does not have a WINS entry. Answer: B Question: 739 If you want to avoid broadcast storms, which service will you enable? A. Bonding B. Spanning tree C. Port mirroring D. DHCP Answer: B Question: 740

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Which IEEE (Institute of Electrical and Electronics Engineers) 802.x standard describes the physical layer for networks that use a ring topology? A. 802.2 B. 802.3 C. 802.4 D. 802.5 Answer: D Question: 741 A certways user would like to install a network cable so as to reduce EMI. Which network cable type will a network administrator recommend? A. STP B. UTP C. Serial D. Plenum Answer: A Question: 742 Refer to the following security threats. Which one is able to self-replicate? A. Virus B. Worm C. DoS D. Smurf Answer: B Question: 743 Refer to the following ports. Which one is available to secure web-based communication? A. 123 B. 161 C. 25 D. 443 Answer: D Question: 744 Refer to the following ports. Which one is available for automatic IP address leasing? A. 53 B. 80 C. 67 D. 21 Answer: C Question: 745 As an experienced Network Engineer, you should be familiar with the following protocols. Which one would be valid for client to server email communication?

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A. NTP B. IMAP4 C. TFTP D. SIP Answer: B Question: 746 A link-state routing protocol is one of the two main classes of routing protocols used in packet switching networks for computer communications, the other major class being the distance-vector routing protocol. What can a user benefit from using a link-state routing protocol instead of a distance-vector routing protocol? (Choose two.) A. Scalable B. Less CPU overhead C. Faster convergence D. Less administrative overhead Answer: A, C Question: 747 As an experienced network administrator, you are responsible for infrastructure design and global configuration changes. What is the preferred queuing strategy while VoIP is in use? A. Tail drop B. Priority queuing C. LLQ D. Weighted Random Early Detection (WRED) Answer: C Question: 748 As an experienced technician, you are responsible for Technical Support in your company. One of the trainees is asking you what the recommended maximum latency is for VoIP. How will you reply? A. 140 Milliseconds B. 160 Milliseconds C. 150 Milliseconds D. 100 Milliseconds Answer: C Question: 749 A certways technician would like to connect to a remote router. Where allows him to search for the necessary information so as to accomplish the task? A. Hop table B. ARP table C. Physical and logical network diagrams D. Wiring schematics Answer: C Question: 750

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10BASE2 (also known as cheapernet, thin Ethernet, thinnet, thinwire or quite simply Thinnies) is a variant of Ethernet that uses thin coaxial cable (RG-58 or similar, as opposed to the thicker RG-8 cable used in 10BASE5 networks), terminated with BNC connectors. Which of the following is the maximum length of a 10Base2 cable? A. 500 feet (152 meters) B. 225 feet (67 meters) C. 328 feet (100 meters) D. 606 feet (185 meters) Answer: D Question: 751 As an experienced technician, you are responsible for Technical Support in your company. One of the trainees is wondering how a router can find out where to deliver a packet. What will the router send out to accomplish that? A. TCP B. RARP C. DNS D. ARP Answer: D Question: 752 Refer to the following software security devices. Which one does not rely on an application that is being installed on every system? A. a host-based scanner B. a port scanner C. a host-based IDS D. a network-based IPS Answer: B Question: 753 A certways network administrator would like to implement biometric security measures. This course of action is an example of which of the following? A. SNMPv3 B. physical security C. an IPS D. logical security Answer: B Question: 754 Refer to the following network devices. Which one is able to route traffic on a basis of the network layer address? A. Hub B. Bridge C. Print server D. Multilayer switch

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Answer: D Question: 755 As an experienced network administrator, you are responsible for infrastructure design and global configuration changes. You are asked to implement a device to perform inter-VLAN routing. What does the device refer to? A. A content switch B. A multilayer switch C. A CSU/DSU D. A layer two switch Answer: B Question: 756 As an experienced network administrator, you are responsible for infrastructure design and global configuration changes at certways. You would like to implement an IDS so as to harden the network security of certways. What is the recommended location for you to implement the IDS? A. Between the router and switch A B. Between switch A and switch B C. Between the outside network and the modem D. Between the modem and the router Answer: A Question: 757 As an experienced technician, you are responsible for Technical Support at certways. The following exhibit displays the certways network environment. You are asked to temporarily connect three printers to the certways network, which will be physically placed next to the existing network printer. As all the ports are taken and no port is available on the network, you would like to install a new switch to connect these printers. What is the best place to locate the additional switch? A. Between switch A and switch C B. Between the existing printer and switch A C. Between the DHCP and switch A D. Between switch A and switch B Answer: B Question: 758 The following exhibit displays the certways network environment. Which of the following correctly describes the path for PC1 to request an IP address? A. Switch B to switch C B. Switch B to switch A to router C. Switch B to switch A to switch C D. Switch B to switch A Answer: D Question: 759 The following exhibit displays the certways network environment. Which of the following correctly describes the path for PC7 to print a document?

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A. Switch C to switch A B. Switch B to the router C. Switch C to switch A to switch B D. Switch C to switch A to the router Answer: A

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