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    Financial

    InclusionStandardization

    1

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    Financial Exclusion

    There are several definitions for FinancialExclusion(perhaps we need a standard even for

    that) Financial Exclusion may be defined as

    inability to access mainstream financialservices

    Bank accounts

    Low cost loans

    lack of reliable financial advice

    2

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    Financial Needs

    access to safe, easy andaffordable credit and other

    financial services

    for

    economic growth, reducingincome disparities and reducing

    poverty

    3

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    Supportive FinancialServices

    Source : RBI

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    Progress in FinancialInclusion

    Accounts with Institutions (2007)(SCBs, RRBs, Primary Agri. Co-op Societies, Urban Co-opBanks, Self-help Groups)

    Savings Accounts 610.20 million (82/100

    adults)

    Credit accounts 187.10 million (25/100adults)

    No-Frills accounts (Mar 2008) 15.83millions

    5

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    Challenges!

    Enrollment of large numbers

    Wide geographic spread

    High maintenance costs for accounts

    Small ticket size of transaction Illiteracy and use of vernacular

    Product & service pricing

    Trust and acceptance

    Lack of electricity

    Poor telecommunications

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    Salient Features of our RFP

    Proven Technology

    Scalable and interoperable system

    Contact or Contactless smartcards Fingerprint image acquisition as per

    RBI norms

    End-to-end Solution (technology andbanking services)

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    Technical Specifications -RFP

    Smartcard

    ISO 14443 / ISO 7816

    Standard dimension PVC / PolycarbonateCard

    DES/3DES (key length 1024/2048)

    EMV Compliant

    32 K EEPROM memory

    Hold User Certificates, Smartcard OS,Applications, etc

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    Technical Specification - RFP

    Handheld devices

    Integrated system or 2/3 components

    ISO 14443 / ISO 7816 and ISO 18092 for read

    and write operations Built-in PKI support

    EMV Compliant

    Multilingual support

    Online & Offline capability

    Secured storage and communication

    Long hours of battery support

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    Technical Specifications -RFP

    Fingerprint Scanner

    Image acquisition at setting level 31 of ISO/IEC 19794-4

    Contact area 1 x 1 sq.inch

    Min. capture-size 13mm wide x 17 mm high

    Pixel density 500 ppi with + 5 ppi

    Pixel depth 8 bits

    200 grey levels (dynamic range of scanned image)

    Sense live-scan plain finger impression

    Strong anti-spoofing features

    Protection from ambient light, residual images Standard for Data-Interchange - ANSI-378

    Encrypt fingerprint minutiae with 3 DES

    Scanner surface to be resistant to dust, humidity, shocks,electronic discharge, ambient light, extreme temperatures, etc

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    Responses to RFP

    11

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    Pros and Cons of someTechnologies

    - Source RBI

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    Pros and Cons of someTechnologies

    - Source RBI

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    Smart

    Card

    Smart

    Card

    Reader

    POSTermina

    l

    Printer

    Biometr

    icscanner

    Financial

    Switch

    Backend

    Banking

    Server

    ISO 7816-4 /

    ISO14443-4

    ISO19794

    ISO8583

    GSM/GPRS/PSTN/LEASED LINE/

    INTERNET

    FRONTEND SYSTEMS CONNECTIVITY BACKEND SYSTEMS

    Architecture suggested byGovt. of AP

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    By introducingstandardization in

    financial inclusion weaim to Establish,maintain and pursueadoption of standards soas to enable an open andinteroperable

    infrastructure for smartcards, devices andsystems that simplifiesdevelopment,deployment andmanagement ofapplications across

    industries

    Objective

    Standardization

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    Interoperability flexibility and freedom of choice

    Ability of one application to communicateseamlessly with another

    Ability to mix and match various

    components from one vendor with those ofanother

    Ability to interact between oneorganisation and another

    Ability to transact between different usersthat do not use same technology

    16

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    Standardization in Applications

    Developing Generic Interface for Enrollment for use of Business Agent

    Customer

    Bank Officer

    End-to-end Transaction handling Application on handheld smart device

    Application on Switching/Intermediate server Backend Banking software (business logic).

    Card Management Software

    Interfaces/integration with existing Core-Banking software.

    Card Management Software Generic to any Smartcard Type

    Generic Card Personalization

    Lifecycle management of different card types

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    Standardization in Transaction

    ISO 8583 Standard for transaction request and response between HHTand Intermediate server

    Cardholder-originated transactions include withdrawal, deposit, refund,reversal, balance inquiry, payments and inter-account transfers.Reconciliation of transactions of BC account and customer account

    Standards for checking the validity of the card in HHT and routing oftransaction from Intermediate server to other bank server

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    Standardization in Security

    Enrollment station

    Security of data stored on the system Secured mode of data transmission to server

    Hand Held Terminal

    Authentication of business correspondent & Customer

    Standards for Fingerprint scanning / threshold of match forauthentication of customer

    Secure transfer of Data between HHT and smartcard

    Secure interaction between HHT and Intermediate Server

    Intermediate server

    Security of data

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    Technology Standardization aspects ofTechnology Standardization aspects of

    Smart cardSmart cardParameter Contact Contact-less

    Interface Physical Electrical Contact RF (13.56MHz)

    Standard ISO 7816 ISO 14443 A

    Deployment (approx) 3 Bn (mature, single digit growth) 1.5 Bn growing at 25-30% CAGR

    Applications GSM SIM, EMV Dual Interface cards Ticketing, Id cards, e-passports, loyalty & e-purse, VISAWave, Master card Pay pass cards

    Security Can support DES / 3 DES / AES / PKI Can support Dual Authentication / 3 pass authentication /DES / 3 DES / AES / PKI

    External Authentication Can support Biometrics Can Support Biometrics

    Memory

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    Standardization of Integrated Hand HeldStandardization of Integrated Hand HeldTerminalTerminal

    LCD display

    Keypad

    Optical Biometric Finger print sensor

    ISO/IEC 19794-4

    Contactless Smart Card reader with Mifare, DESFire,

    JACOP, SCOSTA

    Thermal printer

    Speaker

    Connectivity (GPRS/CDMA)

    Support Offline/Online transactions

    Improved operational efficiency, reliability and better logistics.

    Eliminates challenges in identification of defects in multiple

    devices.

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    Deployment channel -1Card Many Applications

    The smart cards can be used for various purpose like Financial inclusion,Merchant Establishments, Government initiatives like Pension, NREGS

    disbursement, ATMs, Shopping Malls etc.

    ATMs Financial Inclusion

    Merchant Establishments

    Pension Disbursement

    Shopping MallsNREGP Disbursement

    22

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    Achieving Synergies - Integration

    Technology Providers

    Service Providers

    Chip Manufacturers

    Card Manufacturers

    Device Manufacturers Software companies

    Application Developers

    Systems Integrators

    Banking Channels

    Smart Phone

    ATM

    Point of Sale Termnial Personal Computer

    Telephone

    Mobile phone

    Set-top Boxes Kiosks

    23

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    Contact details:

    N. BHARATH BHUSHAN REDDYDEPUTY GENERAL MANAGER

    DEPT. OF INFORMATION TECHNOLOGY

    ANDHRA BANK, HEAD OFFICE,

    HYDERABAD

    [email protected]

    [email protected]

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