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MyServSafeLab Implementation Guide Last updated 3/2/15

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  • MyServSafeLab Implementation Guide

    Last updated 3/2/15

  • Contents Module 1: Before you begin ............................................................................. 4

    Consider why you’re using MyServSafeLab ......................................................... 4

    Learn from documented success from other users ............................................... 5

    Consider how you will measure student success and the effectiveness of

    MyServSafeLab ............................................................................................... 7

    Module 2: Know the Basics: Create an Account, Create a Course, Check System

    Requirements, Contact Tech Support .............................................................. 9

    New user? Here’s what you’ll need to get started (if you’ve used MyServSafeLab in

    the past, skip ahead!) ...................................................................................... 9

    Set Up Your Computer for Optimal Performance ................................................. 11

    Create Your MyServSafeLab Course .................................................................. 15

    Module 3: Determine Your Role as a MyServSafeLab User:

    Coordinator/Member or Standard course? NEW FEATURE! ............................ 20

    Create a Standard Course If Your Role Is "Instructor: Single Section" .................... 21

    Create a Course Group (Coordinator/Member) If Your Role Is "Coordinator" or

    "Instructor: Multiple Sections" ......................................................................... 22

    Create a Copy of a Course Designed for You by a Coordinator ............................. 26

    Module 4: Tour Your MyServSafeLab Course Menu ........................................ 27

    Review the Course Menu Items that Students See .............................................. 27

    Review Instructor Tools: Assignment Manager, Gradebook and other Instructor Tools

    (NEW FEATURE!) ........................................................................................... 35

    Instructor Support ......................................................................................... 42

    Module 5: Assign Effective Assignments with the Assignment Manager ......... 43

    Review the Prebuilt Assignments in Your Assignment Manager.............................. 43

    Recap: How to assign prebuilt assignments to your students ................................ 47

    Create Your Own Assignments ......................................................................... 50

    Module 6: Manage Assessment Settings and Preferences NEW FEATURE! ...... 52

    Customize assignment preferences to match your course objectives ...................... 52

    Select How and When Students Can Review Submitted Assignments ..................... 55

    Adjust assignments for students with special circumstances ................................. 55

    Module 7: Discover Implementation Models to Help You Achieve Course Goals

    ..................................................................................................................... 61

    Common use cases for your MyLab course mode ................................................ 61

    Common goals with recommended implementation models .................................. 62

  • Module 8: Understand Basic Gradebook Functionality and Customization ...... 68

    Customize Your Gradebook to show points or percentage, and only the assignments

    you want to see. ............................................................................................ 68

    Add columns for offline (non-MyServSafeLab) assignments .................................. 70

    Add Grade Weighting to Categories and/or Assignments ...................................... 72

    Omit scores from Grade Average calculation ...................................................... 76

    Module 9: Use the Gradebook to Assess Performance and Manage Grades .... 77

    Review class results and performance on assigned content .................................. 77

    Other handy Gradebook features ...................................................................... 84

    MODULE 10: Understand the Student Experience .......................................... 90

    Learn how students register and enroll .............................................................. 90

    Top Questions from Students ........................................................................... 92

    Connect students with Help & Support .............................................................. 93

    Setting student expectations: the importance of conducting a first-day-of-class

    discussion ..................................................................................................... 93

    Appendix: New features for returning users .................................................. 95

  • Module 1: Before you begin Hello and welcome! Thank you for choosing MyServSafeLab! Whether you are new to

    MyServSafeLab and are seeking guidance for getting started, or have taught with the

    program before but want to better understand certain features, you have come to the

    right place!

    Here’s what you will get from the Implementation Guide:

    Assistance with setting up your course

    Insightful best practices and strategies for effective implementation

    Helpful step-by-step videos and descriptions of the steps you’ll need to follow

    At some point during the term you may find you’d like support outside of this

    implementation guide. Two important sources of assistance are Customer Technical

    Support and the MyServSafeLab product site. Here are some examples of when to

    reach out:

    Consider why you’re using MyServSafeLab

    There are many reasons instructors choose to use a MyServSafeLab course. If you have

    decided to adopt MyServSafeLab, you likely have a problem you are trying to solve, a

    gain you are looking to achieve, a goal in mind, or all of the above.

    It is important to think about WHY you are using the program before you begin, so that

    you can develop a course that best matches your syllabus, course needs, student

    needs, and will help you reach the outcomes you’re trying to achieve!

    Pearson 24/7 Technical Support

    • Account creation or sign-in trouble

    • Course creation trouble

    • MyServSafeLab isn't displaying correctly on my computer

    MyServSafeLab's Educator Get Trained Page

    • I'd like to sign up for Live, Online Training

    • I need a Getting Started presentation and handout for my students

    • I'd like to watch some short how-to videos about MyServSafeLab

    http://247pearsoned.custhelp.com/http://www.pearsonmylabandmastering.com/northamerica/mycjlab/educators/support/index.htmlhttp://www.pearsonmylabandmastering.com/northamerica/mycjlab/educators/support/index.html

  • Let’s start with the BIG question, “What is the purpose for using MyServSafeLab?”

    Here are some common issues, goals, and desired outcomes of those goals

    communicated from current users:

    Do some of these issues, goals, and outcomes resonate with you? In MODULE 5 of this

    guide, we will take a deeper look into the content available within your MyServSafeLab

    course, and how implementing specific items and features can help you achieve your

    goals.

    Learn from documented success from other users

    Pearson has over 80,000 users of our digital products every single semester. We have

    over 500 documented stories of true results, so why not learn from those best practices

    and implementations?

    Issues

    •Students are not prepared for the ServSafe Certification Exam.

    •A large portion of class time is spent lecturing on basic concepts that students should be accountable for learning outside the classroom

    •Attendance is poor

    •Identifying "at-risk" students is difficult and often occurs too late in the term to remedy

    •Drop/Withdrawl/Fail rates are higher than desired

    •Student Retention rates are lower than desired

    •Overall student success rate is note where you want it

    Goals

    •Hold students accountable for learning outside the classroom to allow more flexibility with class time

    •Use class time to engage students with active learning, peer instruction, and more "hands-on" applications

    •Use online high-stakes assessments to test student mastery

    Outcomes

    •Increased pass rates on the Certification Exam.

    •Class time is no longer used for basic lecture and is used to engage students with active learning activities and enriched discussions

    •Students are prepared and participate in discussion and in-class/kitchen activities

    •Increased class attendance

    •Lower D/F/W rates and higher retention rates

    •Improved overall student success

    http://www.pearsonmylabandmastering.com/northamerica/educators/results/results-library.php

  • As noted in the complete My Lab & Mastering: 10 Best Practices publication, simply

    adding any technology product to your course won’t guarantee instant resolution of

    your teaching and learning challenges. However, adopting these best practices has

    repeatedly shown to yield positive results.

    To learn more about these best practices please see the full report! There are trends

    among the schools that follow many of these practices. We see over and over that

    they:

    Recognize and embrace educational value of technology integration

    Require the MyLab for at least 10%-20% of the final course grade

    Participate in training and follow recommended best practices

    Enable active class discussion by assigning pre-lecture homework

    Align formative activities (homework and remediation) and summative

    assessments (quizzes, writing assignments, and exams) with Learning Outcomes

    Use assessments/ data to measure student gains

    Use the experience of other educators to help guide your approach to teaching

    with a Pearson MyLab. So what are some of the best practices you might employ

    in your own course? As you explore the materials in this guide, you will learn

    about many different tools. Take a minute to review this chart, and look for the

    “Best Practices” icon throughout the guide.

    Topic Sample ideas

    Course

    Management Bookmark instructor & student help files for FAQ purposes

    identify the problems you want

    to solve

    Choose the learning technology, text,

    and method of delivery that best fit

    your goals.

    build an assessment plan

    Get everyone—and keep everyone— up to speed and on the

    same page

    start smallposition students for

    successconnect and engage

    with students

    employ personalized and adaptive

    learning

    conduct frequent assessments.

    track learning gains

    http://pmark.pearsoncmg.com/templates/assets/pdf/MyLab-and-Mastering-10-Best-Practices-September-2013.pdfhttp://help.pearsoncmg.com/xl/instructor/ccng/instructor_help.htmhttp://help.pearsoncmg.com/xl/student/ccng/student_help.htm

  • Create a course for instructor use only. You can use this to

    make changes as you teach during the term, or try out new

    resources or ideas you’ve gained from attending a seminar.

    Consider using coordinator/member courses if you teach

    multiple sections of the same course, or if you create

    courses for others in your department.

    Announcements Remind students of important course dates, class events, or

    communicate changes in course information.

    Students can download the mobile app “My Dashboard” to

    log in and review material from their MyServSafeLab

    course.

    You can copy/paste messages from another source such as

    a Word document or website.

    Gradebook &

    Roster Use Item Analysis to check student understanding of questions and/or objectives.

    Email students by criteria such as assignment performance

    using the Search/email by criteria option in the Gradebook

    tools.

    Change a student’s status to inactive if he withdraws from

    the course, so that your roster remains current.

    At the end of a semester, export your gradebook data and

    save it for record-keeping purposes.

    Course Design Add menu items to your left navigation as content pages

    that contain your syllabus, projects, or other instructor-

    made materials.

    Modify your course menu to move frequently used tools to

    the top. Remove or hide unused items to streamline your

    course menu.

    Add discussion threads by chapter or topic to focus on

    strategic points.

    Consider how you will measure student success and the

    effectiveness of MyServSafeLab

    As the last step of your planning process, we encourage you to think through how you

    might measure the success of your intended outcomes for using the MyLab.

    Will you be able to gauge with a gut check? Class evaluations? Or will you

    need to pull some data to substantiate results?

    If you plan to analyze data, what will you use to compare and contrast? Results from sections taught in previous terms or results from another

    section not using MyServSafeLab?

  • Answering these questions now will help you determine if there are specific items you

    might need to implement or specific features you will need to understand in order to

    obtain the information you seek after your course ends.

    Need something more concrete?

    At Pearson, we are committed to illustrating ways in which our MyLabs are impacting

    students and instructors. One way we highlight our MyLabs in action is through case

    studies: documents which contain both qualitative and quantitative information that

    explains the effectiveness of a MyLab.

    These “Efficacy Studies” help show the value and benefits of using a learning

    technology to other instructors, and can benefit you as well, given that more than ever,

    instructors are being asked to provide data and reports to illustrate the performance of

    the resources they choose for their students.

    If desired, our efficacy team will partner with you to review the case study structure,

    assess your data and complete the analysis and statistical correlations necessary to

    create an efficacy report around your implementation and usage of MyServSafeLab.

    If you are not familiar with the case studies that Pearson has published, take a look at

    our Results Library. Choose EXPLORE RESULTS in the green box at the bottom left to

    search the site by discipline, product, course format, etc. If you are interested in

    participating in an Efficacy Study of your own, talk to your Pearson rep about how you

    can partner with us to share your implementation and results. We'd love to hear from

    you!

    http://www.pearsonmylabandmastering.com/northamerica/educators/results/index.phphttp://www.pearsonhighered.com/replocator

  • Module 2: Know the Basics: Create an Account, Create

    a Course, Check System Requirements, Contact Tech

    Support

    It’s very easy to get started using MyServSafeLab: make sure you have an educator

    account, make sure your computer has a supported browser and necessary plug-ins,

    and know how to reach Tech Support if you get stuck.

    New user? Here’s what you’ll need to get started (if you’ve used

    MyServSafeLab in the past, skip ahead!)

    o Create your Pearson Educator Account

    Your Pearson sales rep may have created an account for you, and provided you with a

    login and password. If not, it’s very simple to create your account yourself!

    NOTE: If you already have a Pearson Account from another product (e.g. MyCulinaryLab),

    or if you already have access to the Pearson Instructor Resource Center (IRC) for

    supplements, you do not need to create a new account! Simply sign in at

    www.myservsafelab.com instead of registering.

    You will need an instructor access code to get started, which you can request online.

    Click here for the MyServSafeLab home page, then click Educator under Register.

    Click No, I would like to request access, then select your location, and provide the

    information requested. We’ll verify your request and email your single-use access code

    within four business days of request approval. Or, you can contact your sales

    representative to obtain an access code.

    Once you have your educator access code, you can create your login and password.

    http://www.myservsafelab.com/http://myservsafeab.com/http://pearsonhighered.com/educator/replocator/http://pearsonhighered.com/educator/replocator/

  • Step by Step:

    1) On the MyLab & Mastering home page, click Educator under Register.

    2) On the Educator screen, click the Register button.

    3) Read the license agreement and click I Accept to continue.

    4) Sign in or create an account:

    5) Click Yes under Do You Have a Pearson Education Account to sign in with your existing Pearson account login name and password.

    Click No to create a Pearson account. Enter a login name and password. Click

    Check Availability to verify the new login name is available for use.

    Click Not Sure to search for your account.

    6) Enter your access code in the boxes provided or click Switch to a single box to

    paste in the access code.

    7) Enter or verify your contact information.

    8) From the Confirmation page, click Login to go to the MyLab & Mastering home

    page.

    o Explore the MyLab & Mastering Account Home Page

    After you log in, you will come to your MyLab & Mastering Courses page. This page is

    the central location for all of your MyLab & Mastering courses and Pearson resources.

    You will create your MyServSafeLab courses here.

    There are four areas on this page:

    MyLab & Mastering - Lists all the MyLab & Mastering courses you are teaching, and

    where you will create your courses.

    Courses & Products - Provides access to additional products and subscriptions.

    Announcements - Displays general announcements from Pearson Education and

    provides timely information about each of your courses.

    Need Help? - Provides links to resources to help you Get Started, Access Support and

    Access Pearson Resources.

    The top right corner of the MyLab & Mastering Courses page provides links to:

    Account - Enables you to manage your Pearson account by editing your

    personal information.

    Help & Support - Opens a page with links to online Instructor or Student Help and MyLab & Mastering support resources.

    http://pearsonmylabandmastering.com/http://pearsonmylabandmastering.com/

  • Sign Out - Ends your session.

    TIP: Logging out prevents the next user of the computer from accessing your MyLab &

    Mastering instructor resources, such as the Gradebook. This is especially important if you

    are using a public computer, such as in a computer lab or shared office environment.

    Set Up Your Computer for Optimal Performance

    o Check the System Requirements to ensure your machine meets

    the minimum requirements

    Now that you have defined your goals of using MyServSafeLab, you should prepare

    your machine for optimal performance.

    Before you set up your course, check the system requirements to be sure your

    computer meets the needed requirements. This will outline requirements for Operating

    Systems and Browsers, Internet Connection, Screen Resolution, and Players & Plug-ins.

    Step by Step:

    1) Go to MyServSafeLab.com.

    2) Click on Support under the Educators area.

    3) Click on System Requirements.

  • o Run the Browser Check to

    ensure your machine has all plug-ins and recent versions of needed

    software

    After making sure your machine meets the System Requirements, we highly

    recommend running the Browser Check to ensure courses will run at optimal

    performance. (Make sure to run the Browser Check on every machine that you work

    on).

    Please note that most users have the BEST EXPERIENCE using Google Chrome.

    Although other browsers can be used, it is important to run the browser check and use

    only a browser that is fully supported.

    Step by Step:

    1) From the System Requirements page, scroll down to the Browser Check and click

    the Run the Browser Check button.

    2) Review the list of players and plug-ins that are not installed or need updating and download all of the latest versions.

    3) Once installations are complete, close the Browser Check, restart your computer, and return to MyServSafeLab.

    4) MyServSafeLab does require pop-up screens for all assignments. Please make sure

    you and your students have allowed pop-ups from the site.

    o Learn how to obtain technical help when needed

    Pearson offers technical support to you and students 24/7. You can connect with

    Customer Technical Support for assistance with registration, signing in, browser

    settings, plug-ins, other system requirements, and general technical issues with your

    course or account. Bookmark this site for easy and quick reference.

    There are four ways to contact Pearson Customer Technical Support:

    Find Answers 24/7 (Search FAQs) in the Knowledge Base

    24/7 Chat

    24/7 Email

    https://www.google.com/chrome/browser/http://247pearsoned.custhelp.com/http://247pearsoned.custhelp.com/app/answers/listhttp://247pearsoned.custhelp.com/app/chat/chat_launchhttp://247pearsoned.custhelp.com/app/ask

  • 24/7 Phone:

    Educator- 888-433-8435

    Student- 800-677-6337

    The Knowledge Base is a section of our 24/7 Support site that collects the most

    common questions and answers, and catalogs them in a searchable way. The FAQ

    listing changes daily depending on the volume of questions coming in at that time. The

    search field is linked to an extensive knowledge base of questions and answers

    which is an excellent place to start if you have an “error code” or “error message,” as it

    will retrieve the reason for the error as well as the steps to resolve the issue. This can

    save you and/or your students a great deal of time and effort.

    Anytime you OR your students reach out to Technical Support via phone, email OR chat

    an incident number is generated. This is the “tracking” for the incident reported.

    Best Practice: Require students to provide a Pearson Incident Number to

    you before bringing any technical issue or error directly to you. We are

    unable to troubleshoot technical issues without an incident report with all

    necessary details. You can in turn pass this incident number to your Pearson

    representative in the event it needs escalated. Students will receive an incident number

    using any method to contact our technical support teams.

    These are the most common “Technical Support” issues at the beginning of the term.

    Providing this list of “common errors” as well as links to the cure may prove to be very

    helpful to your students.

    Forgot Login/Password - go directly to this link where students can enter their email address or login name to retrieve their information:

    https://register.pearsoncmg.com/forgotlogin/forgotLogin.fl

    Students may need to change something about their Pearson account, like

    their email address, username, password, school, etc.; send them here: http://247pearsoned.custhelp.com/app/answers/detail/a_id/447

    Students experience a variety of browser-related issues; we've broken down

    the steps for each browser here: http://247pearsoned.custhelp.com/app/answers/detail/a_id/7557

    Before contacting support make sure students meet the system requirements

    for their Pearson website: http://247pearsoned.custhelp.com/app/answers/detail/a_id/7875

    Students who drop classes may be seeking refunds. Tech Support does not

    handle these so please direct students here: http://247pearsoned.custhelp.com/app/answers/detail/a_id/9559

    This decision tree covers a variety of registration and access code issues:

    https://247pearsoned.custhelp.com/app/answers/detail/a_id/1637/

    https://register.pearsoncmg.com/forgotlogin/forgotLogin.flhttp://247pearsoned.custhelp.com/app/answers/detail/a_id/447http://247pearsoned.custhelp.com/app/answers/detail/a_id/7557http://247pearsoned.custhelp.com/app/answers/detail/a_id/7875http://247pearsoned.custhelp.com/app/answers/detail/a_id/9559https://247pearsoned.custhelp.com/app/answers/detail/a_id/1637/

  • Safari Authenticity Error: http://247pearsoned.custhelp.com/app/answers/detail/a_id/10174

    Using Firefox 23: http://247pearsoned.custhelp.com/app/answers/detail/a_id/11663

    Missing Courses:

    http://247pearsoned.custhelp.com/app/answers/detail/a_id/650

    You can also refer students to the Top Questions provided on the Support link under

    the Students area of MyServSafeLab for easy access to answers of frequently asked

    questions.

    o Sign up for system status updates to stay informed of planned

    downtimes and unplanned system events

    Although we never anticipate any unexpected system outage or downtime, we

    recommend that you subscribe to “System Health Notifications” so that you are alerted

    via email if one should occur. To do so, click here and sign up for a Pearson 24/7

    account.

    Once you do so, receive system updates by clicking SUBSCRIBE then NOTIFY ME at the

    bottom of these pages:

    Sign In and Registration Status MyLab/Mastering New Design Status

    XLMyLabs Status

    http://247pearsoned.custhelp.com/app/answers/detail/a_id/10174http://247pearsoned.custhelp.com/app/answers/detail/a_id/11663http://247pearsoned.custhelp.com/app/answers/detail/a_id/650http://247pearsoned.custhelp.com/app/homehttp://247pearsoned.custhelp.com/app/answers/detail/a_id/8246http://247pearsoned.custhelp.com/app/answers/detail/a_id/9205http://247pearsoned.custhelp.com/app/answers/detail/a_id/8265

  • Create Your MyServSafeLab Course

    NOTE: If you are integrating your MyServSafeLab course with your school’s

    Learning Management System (e.g. Blackboard, Canvas, D2L, Moodle) for

    “single sign on”, you will not create your course in this manner. You will

    create your course through the Pearson MyLab & Mastering Building Block inside your

    LMS course. Please click here for assistance with creating an integrated course for

    single-sign on and grade transfer with your LMS.

    Now that your computer is ready, and you are familiar with Tech Support, it’s time to

    create your MyServSafeLab course or courses.

    Sign into your educator account at www.MyServSafeLab.com then follow these steps.

    Step by Step:

    1) Click Create your New Course or Create/Copy Course located in the MyLab &

    Mastering area. (You’ll only see Create your New Course if this is the very first course you’ve ever created with MyLab and Mastering.)

    2) On the Create or Copy a Course page, search for course materials:

    Select Search Course Materials. Enter the textbook Author, Title or ISBN

    OR

    Select Browse by Discipline. Click the dropdown menu to locate your discipline.

    You can leave All Publishers selected or narrow you search by selecting a specific imprint.

    3) Click Go. Review the list of titles.

    4) Click Select Course Materials, after carefully selecting your MyServSafeLab course (pay attention to details like the book cover, author, edition, etc.)

    http://www.pearsonhighered.com/mlm/lms-help-for-educators/http://www.myculinarylab.com/

  • Now enter the

    Course

    Information.

    5) Enter the Course Name.

    6) (Optional) Enter a course Description to help distinguish this course from another course, for example, the course number and section, or when the course meets.

    7) Select a course type:

    For standard courses, in most cases you will select For Student Enrollment.

    Select For Instructor Use

    Only if you do not intend to enroll students in the course.

    This type of course can be a

    “play course”, or modified and copied to create other courses. (If you are creating a For

    Instructor Use Only course, the Course Enrollment Dates section is grayed out. Skip to

    step 9.)

    8) Select Course Enrollment Dates:

    For Enrollment Start Date,

    click the calendar icon to select the month, day, and year when you want students to start

    enrolling in your course. The default is the current date.

    For Enrollment End Date, click the calendar to select the month, day, and year

    when you want students to stop enrolling in your course.

  • Best Practice: Set the enrollment end date to align with your school's drop/add period, or other class start period. The enrollment end date can be revised for late

    student enrollment, if necessary. Communicating to your students that enrollment in your MyServSafeLab course will close on a certain date can also motivate them to register in a timely manner!

    9) Select Course Duration Dates:

    For Course Start Date, use the calendar to select the month, day, and year when you plan to begin teaching the course. The default is the current date. Your Student

    Enrollment date cannot be earlier than the Course Start date.

    For Course End Date, use the calendar to select the month, day, and year when you want student access to your course to close. The longest your course can last is

    2 years, but most instructors close their course at the end of the term. After your course closes, students will no longer be able to access it. As an instructor, however, you will have access to the course until it is deleted.

    When the course reaches its Course End date, it enters a 12-month course retirement phase. At the end of this phase, email alerts remind you that your course is flagged for deletion, and provide information on how to make a copy of your

    course for reuse after the original course is deleted.

    Best Practice: Leave the course start date default for the current date and

    set the course end date a month or so after the last day of classes to allow students time to complete makeup work, or to allow you time to copy course materials you plan to use again.

    10) Under Make Available For Other Instructors To Copy, select:

    Available For Copy to allow other instructors to copy your course. Instructors will only be able to copy your course if you share your Course ID with them!

    Unavailable For Copy if you do not want other instructors to be able to copy your course.

  • 11) Click Create Course Now

    A “Confirmation - Request Received”

    page will provide you with your

    unique Course ID, usually consisting

    of your last name and five numbers

    (for ex: smith12345). Course IDs also

    appear below each course name in

    the MyLab & Mastering courses list on

    the courses page. You can print this

    page for your records. At the bottom

    of the page, click Back to your

    Courses page.

    On your MyLab & Mastering Courses

    page the clock icon indicates that your course is being prepared. When your course is

    ready you will receive an email. The course is created in as little as an hour or up to

    one day, depending on the size of the course materials you selected and the number of

    course creation requests in the queue. You do not need to stay signed in or be

    connected to the Internet while your course is

    created.

    You will receive an email when you course is

    ready. Included in this email is a student

    registration handout populated with your

    course information including the Course ID

    that you can email or give to your students.

    You can also access this handout by clicking the

    Details link next to your course name on the

    courses list on your account home page.

    After your course is created, you can

    communicate the course ID and student

    registration handout to students so they can

    enroll in your course (for courses set for

    Student Enrollment). Do not send the course ID

    to students if course creation fails.

    o Make changes to your course name,

    end date, etc.

    After you have created a course, you might find that you need to edit some aspect of

    your course later in the term. You can easily do things such as:

  • Rename your course

    Add/delete/or edit the course description

    Change the course type (For Student Enrollment or Instructor Use Only)

    Edit the course enrollment start and/or end dates

    Edit the course start and/or end dates

    Change the copy settings (available or unavailable to copy)

    Step by Step:

    1) From the MyLab & Mastering courses list, click the Details link next to the

    right of the course name.

    2) On the Course Details page, click Edit Course.

    3) Make any edits and click Save.

  • Module 3: Determine Your Role as a MyServSafeLab

    User: Coordinator/Member or Standard course?

    NEW FEATURE! Creating a course is straight-forward, but setting up and designing a course requires

    some planning. Before you continue through this module, you should decide if you are

    creating a course that only you will use, one that you will copy for your own multiple

    sections, one that you will be creating for OTHER instructors to copy, or one that you

    are copying from another instructor.

    Previous versions of this MyLab didn’t allow for easy creation of multiple

    courses at once, that could be modified by a Coordinator after the sections

    had already been created. The Coordinator/Member Course Group feature

    allows for that!

    Instructor: Single Section- You have one course per term. You have to create a

    course from scratch, but you probably don’t need to make any copies of it, as you only

    teach one section. You are a Standard User.

    Instructor: Multiple Sections- You belong to a department, and there is no master

    course you must follow. You are “allowed” to make your own course, and you teach

    multiple sections. Therefore you want to make one master MyLab course that you

    then copy to satisfy the need to have multiple courses that are similar. You want each

    section of students to enroll in their respective MyLab course section and for each

    section to have its own MyLab gradebook. If this is you, you are also a Coordinator and

    should read the Coordinator Set-up and Design section.

    What are some advantages to setting up a Coordinator structure in your MyLab?

    You can establish consistency of use across sections.

    You can pull data across all sections with just a few clicks.

    You can see what is going on in other sections.

    You can modify one course, and those modifications will flow to the other sections.

    You can enforce requirements across sections.

    Coordinator- You are a coordinator for a program, and you must set up a master

    course that many people will copy. You are responsible for the policies of the course,

    and you provide leadership and guidance for usage of the MyLab. If this is you, you are

    a Coordinator and should read the Coordinator Set-up and Design section.

    Member/Section Instructor- You have no desire to design a course, or your

    Coordinator has designed a course for you. You just want to know how to navigate the

    course, how the MyLab “works” and maybe a few things about the Gradebook. You may

  • have more than one section, but, you still may only have to copy some courses. You

    are not creating from scratch. If this is you, you can completely skip the Coordinator

    Set-up and Design section. You are Member user.

    Create a Standard Course If Your Role Is "Instructor: Single Section"

    As a standard user, you simply need to create your first course as described in the

    previous module. You will be able to make copies of your course in subsequent terms.

    If you are creating a course to share with other instructors, you will want to create your

    entire MyLab course and then ensure that you have it set to allow for copy. When you

    share a course, you are essentially “gifting” it to someone. Once they copy the course,

    their course is no longer tied to yours in any way. It is its own standard course. You are

    just allowing the person copying the course, and have a copy of your assignments!

    Step by Step:

    To make a course available for copy:

    1) Go to your Courses Home page and click on the DETAILS button beside the course in question.

    2) Then click on Edit Course.

    3) Mark the course as available for

    copy.

    This course ID can now be used to

    create a COPY of your course. If you

    want to share it with other instructors to

    make their OWN section off of your

    copy, you can do so by providing them

    with this course ID.

  • Create a Course Group (Coordinator/Member) If Your Role Is

    "Coordinator" or "Instructor: Multiple Sections"

    If you are acting as the coordinator/course administrator for other instructors (A) or

    coordinating a course for your own use- Instructor: Multiple Sections

    (B), this lesson is for you. The first step is to create your template or

    master course.

    When creating your course:

    Name your coordinator course something that is relevant

    to the time period or overall course, not the section.

    Do not allow for student enrollment in your Coordinator course. Students should always enroll in a Member section.

    Make the end date as far in the future as you can possibly make it. Be sure to mark the course as available for copy.

    Make your Member courses after you have designed your master course.

    Step by Step:

    Log in to your MyLab course and click Course SettingsEdit Settings above

    Course Home. Click EDIT in the General Settings section.

    Change the course type from Standard to Coordinator and click SAVE.

    https://www.youtube.com/watch?v=Czjur6oO24I&index=1&list=PL9D77SRA6m1sBDFi2coaY4AaHLHv_QtdH

  • Note: Be sure that you have made the Coordinator Course available for

    copying. Once changed to Coordinator, your course will start with “Coord” in

    your course list to help differentiate it in the list.

    o A: Coordinator: creating a master course which will be copied and

    used to manage other instructors’ courses

    If you are coordinating a course and there are other instructors who are going to COPY

    your Coordinator Course to create their OWN member courses, you will follow this

    process:

    Once the coordinator course is ready for copying, provide the Course ID of the

    coordinator course to each member instructor. The member instructors will log in to

    MyServSafeLab with their own login and password, and copy your coordinator course.

    Tip: Changes made to menu structure and content pages in the coordinator course are not inherited by the member courses later on during the

    term. Therefore, you should complete all customization in these areas

    of the coordinator course before you create the member courses.

    Each copied course will automatically become a member of your course group, and will

    be listed on the Group Admin step of the Settings page of your Coordinator course. As a

    reminder, the information that will flow from your Coordinator course to your Member

    course(s) includes:

    Assignments created in the Assignment Manager

  • Study plan Manager Settings

    Gradebook Settings

    Announcements made through the Course Home Manager

    Things that will NOT flow to the member sections during the term include:

    Document Uploads

    Changes made to the course navigation/customization to the left navigation

    Note: Courses that have student enrollment cannot be converted to a

    coordinator course

    When logged in to the Gradebook or Assignment Manager as the Coordinator, you

    will see all Member courses listed in a drop-down and can toggle between them, and

    view their contents. See sample images below.

    o B: Instructor: Multiple Sections: using Coordinator Courses to

    manage multiple sections you will teach yourself

    You can either create a new course that will function as a coordinator course, or convert

    an existing course to a coordinator course. You will want to do this AFTER you have

    created your assignments, announcements, etc.

    The information that will flow from your coordinator course to your member

    courses during the term includes:

    Assignments created in the Assignment Manager

    Study Plan Manager Settings

    Gradebook Settings

    Announcements made through the Course Home Manager

  • Things that will NOT be changed in the member courses during the term are:

    Document Uploads

    Changes made to the course menu (added menu buttons, rearranging of menu items)

    Note: Courses that have student enrollment cannot be converted to

    coordinator courses but can be copied to create a new coordinator course.

    If you are teaching multiple sections of the course yourself, you will want to follow this

    process:

    Go back to your Courses home page and create your own section courses. Click

    Create/Copy a Course, select Make Multiple Copies or Sections of a Course and find

    the Coordinator course you created in this drop down list and then click Go.

    Enter the number of member sections you need to create and click Update. Enter all

    required information giving each section a unique name. Remember to set your start

    and end dates according to your term length, and use a 17-21 day window for the

    enrollment period. Click Create Courses Now.

  • You will receive a confirmation screen that provides you with the course ID for each

    member section. Print this page. You will also receive an email with this information.

    You will want students to enroll in the member sections ONLY, not the Coordinator

    section, so these course IDs will need to be distributed to your students accordingly.

    Click Back to your Courses page. You can also find the student registration handout

    by clicking on the details button.

    When you’re teaching your own sections using your Coordinator course as a

    master template, you can also share your Coordinator course ID so that your

    colleagues can have member courses as well. That’s how you AND others will

    participate in a course group.

    Create a Copy of a Course Designed for You by a Coordinator

    If you are a Section Instructor and need to be a Member of a course group, you should

    have been given a course ID to create a member course.

    Step by Step:

    Log into Pearson MyLab & Mastering with your Educator credentials.

    Click Create or Copy Course and select Copy a Course and then Copy

    Another Instructor’s Course.

    Enter the course ID that was given to you and click GO.

    Continue the process of naming your course, setting enrollment start and end dates, etc. This will create your OWN unique course ID which you will

    then give to YOUR students. The course is now yours to “own” and “edit”, but can be modified by the Coordinator who manages the course group.

  • Module 4: Tour Your MyServSafeLab Course Menu Once you’ve created your course, click the name of it in your course list to open it, and

    explore what’s there.

    Your MyServSafeLab course is a robust learning management system that can provide

    measureable gains in student learning outcomes. It has been thoughtfully designed

    with a range of discipline-specific features that have been created to maximize

    engagement and relevance.

    If you’ve used a prior version of this program you’ll see some things look the same, and

    others are very different. This module will explain what’s here, and how to use it to

    reach the goals you have for your course.

    Review the Course Menu Items that Students See

    The first thing you may notice about your course menu (the left navigation bar in your

    course) are the items that have a “hidden” icon next to them. These items, as well

    as the modify buttons above the menu and content pane, and the course settings

    button, are the only items in your course that you see but your students do not. This

    allows you to see everything as a student would see it, and to complete assignments as

    students would, and obtain results like students do. You will even see your name

    (grayed out) in the gradebook. In prior versions of this course, there was not a built-in

    “student-view” of the course, but now there is!

  • o Course Home

    When you and your students click into the course, it defaults to the Course Home,

    where students can view:

    The week’s calendar

    An area for upcoming assignments

    Announcements

    My Results area, highlighting the student’s overall grade in the course, and progress through the number of assignments you’ve assigned.

    NOTE: Assignments and their due dates are created through the

    Assignment Manager found in Instructor Tools, but if you’d like to add

    Announcements or modify the My Results area, it’s easy to do so.

    Announcements will show both publisher announcements (such as how to enter

    answers, how to perform a browser check, scheduled down time) as well as any

    personal announcements you add. Regularly communicating with students about your

    course assignments, expectations and due dates is vital in any class. Your MyLab

    course offers several options to make student communication both fast and easy.

    Announcements can easily be communicated on the dashboard and/or sent via email to

    students. The email will go to the email address the student used to register for the

    MyLab. Many instructors find announcements on the dashboard a great way to

    communicate with students with the old adage “tell them something 3 times”: class,

    announcements, email.

    Step by Step:

    1) Go to the right modify button above the content pane and click manage.

    2) On the Home Page Manager click Create an Announcement

    3) Compose and format your announcement and determine if you simply want to post it (Save) OR if you want to post it and email it (Save and Email). You can add a

    post date and a remove date if you desire.

    Results will show an “at a glance” view of how the student is performing in the course

    on the graded MyLab assignments. The “target line” is set at 80% by default, but you

    can modify this percentage, as well as hide any area of the dashboard.

    Step by Step

    Click on MODIFY above the content pane, and then Manage.

    On the next screen click on Home Page Settings.

  • Feel free to hide anything you do not want students to see on the home page here.

    You can also change the default target from 80% to something else, if desired.

    You can also edit the Course Home page by clicking into the Instructor

    Tools menu item and selecting Course Home Manager.

    The Course Home menu item has a few other items nested inside it. Clicking on it will

    show:

    A Syllabus page – click modify above the content pane then Manage to

    upload your syllabus as a Word document into the course.

    Calendar – see a month view of the assignments due in your course.

    Communication Tools - Communication Tools houses items that allow for extra communication with your students outside of the classroom, and are

  • especially handy in an online course. But even traditional courses with an online component (hybrid courses) can benefit from these tools.

    For example, you can continue an in-class discussion that you didn’t finish

    before class ended on a Discussion Board. Discussion Boards are also a nice

    way for shyer students to participate in a debate. You can also ask your

    students to write responses to a question you pose in class, then have them

    upload their responses in Document Sharing and share with entire class, so

    students can read each other’s responses.

    Email

    Educators can email students, students can email each other. Email will be delivered to

    the account specified upon registration.

    Document Sharing

    Share documents with instructors only or with the whole class. You

    can organize the documents you and your students share by setting

    up categories to store the uploaded documents.

    Make sure that you create categories before uploading documents as

    you will not be able to transfer documents from one category to

    another after the upload is complete.

    Chat

    Initiate a web-based chat session with another online participant in the course.

    Discussion Board

    Discussions allow your students to share ideas with you and each

    other. You can create your own discussion topics, or set up folders to

    group chapter discussions together. Your students can respond to the

    topic as well as each other’s posts from within each discussion topic.

    Discussions can also be referred to as threaded discussions since your

    students’ lively responses form an intertwined thread.

    https://www.youtube.com/watch?v=pptuN3ccmTM&list=PL9D77SRA6m1sBDFi2coaY4AaHLHv_QtdH&index=3https://www.youtube.com/watch?v=dhy3CMssgPw&list=PL9D77SRA6m1sBDFi2coaY4AaHLHv_QtdH&index=4

  • You have the ability to hide topics from students at any time and can choose to hide all

    responses from students until they post their own response (i.e. students can’t see

    others work until posting).

    o Chapter Assignments

    Clicking on Assignments in your menu will show you and your students any of the

    homeworks, quizzes and tests you have assigned in your course. It will also open the

    list of chapters in your text, so a student could go directly to the Assignments for a

    specific chapter without having to use the Chapter filter on the main Assignments page.

    Students can start to work on your assignments from either the Course Home (week or

    month calendar or Upcoming Assignments) or an Assignments page.

    IMPORTANT: Unlike prior versions of MyServSafeLab, when you create your course there

    are no gradable assignments available to your students. You have complete control

    over what your students work on, when they work on it, making the course easy to navigate

    and understand! To easily assign items in your course, you’ll use the Assignment

    Manager inside the Instructor Tools menu item, which is discussed later in this module.

    o Dynamic Study Modules

    Dynamic Study Modules help students check and improve their knowledge of material

    they must master to do well in the course. Each module adapts to focus on the

    questions that students cannot confidently and correctly answer.

    http://vimeo.com/channels/849735/113970447http://vimeo.com/channels/849735/113970447

  • As a student progresses through sets of questions, these modules provide practice and

    feedback in areas where the student needs more review.

    The scientists and software engineers that built the amplifire application behind the

    Dynamic Study Modules have pulled together more than 10,000 papers, studies and

    articles on the topic of learning and memory. They have applied 25 key learning

    techniques throughout the software.

    Go to http://www.knowledgefactor.com/science to learn more about the science and

    research behind the application integrated within Mastering.

    To explore the study modules as your students might experience them, click “Access

    Dynamic Study Modules” from the menu item’s content pane. There you will see the list

    of chapter modules, and will be able to work through them.

    Dynamic Study Modules, or DSMs, leverage research from the field of cognitive

    psychology, neurobiology and gaming to deliver a uniquely effective, learning system.

    The DSMs continuously asses students’ performance and provide additional practice in

    the areas where they struggle the most. Dynamic Study Modules can be access by a

    computer, a smart phone or other mobile device.

    As the instructor you can run reports on your students’ progress through the modules

    using the Dynamic Study Modules Reporting feature in Instructor Tools.

    o Exam Preparation

    In order to prepare your students for the ServSafe Certification Exam, Pearson has

    created a special “chapter” of exam prep assignments. Once you assign them, they will

    be accessible for your students from this Exam Preparation menu item. You must

    assign them from the Assignment Manager in Instructor Tools in order for students to

    access them.

    There are two Learning Modules explaining the NRA organization and test taking

    strategies and tips for success.

    http://www.knowledgefactor.com/science

  • The capstone of the course is an 80-question Practice Exam, and is an excellent way

    for students to get comfortable with length of test, and the types of questions they’ll

    encounter of the certification exam. By default students are able to take this exam an

    unlimited number of times, and the questions will scramble for each student, each time

    it is retaken. It focuses on the five different domains (content areas) of the actual

    certification exam:

    Implement Food Safety Standard Operating Procedures

    Ensure Employee Hygiene and Health

    Ensure Safe Receipt, Storage, Transportation and Disposal of Food

    Ensure Safe Preparation, Display and Service of Food

    Ensure Compliance with Regulatory Requirements for Facility

    o Multimedia Library

    Searchable by chapter, the Multimedia Library allows you and your students to quickly

    access Animations, Videos, PowerPoints, Flashcards, and Summaries. The content here

    is not gradable, however you can create media assignments in the Assignment Manager

    using these media files if you like. Go to Module 5 to learn how to create a gradable

    Media assignment.

    Pearson has done this with the Learning Modules – they have actually been

    “pre-built” as an assignment that you can assign from the Assignment

    Manager. When students complete the assigned Learning Module,

    MyServSafeLab will give them a point (a “completion score”), and will keep

    track of how long they viewed the asset. Only when viewed as an Assignment will

    MyServSafeLab know if the students have accessed the Learning Module. Items

    accessed from the Multimedia Library cannot be tracked.

    o Pearson eText

    The eText is always available to you as an instructor, and to your students

    in MyServSafeLab.

    Not only is the eText a wonderful tool to be able to pull up in class, but

    using the highlighting and shared-notes features allow you to integrate tips,

    comments, and important information to your students, thereby encouraging them to

    read the required pages.

    o Results

    Students see their grade results on assignments on the Results page. From the list of

    assignments, they can also review their work. You can complete work in your course

    just like students do on items you’ve assigned via the Assignment Manager, by clicking

    in Assignments or on the Calendar, and your scores will record in Results like a

    student’s.

    https://www.youtube.com/watch?v=QZF-uuYHXBw&list=PL9D77SRA6m1sDLSMIEk20SaOijbTP5v90&index=5

  • Students’ overall score in the course so far is displayed as a percentage if they click the

    Overall Score button at the top of the page.

    Students can also specify the time period, assignment type, or individual chapter

    results by using the buttons and drop-down list.

    o Student Support

    Clicking Student Support in the menu will open up the Help & Support page that is also

    located in the MyLab Banner at the top of the course. The searchable Help files for

    students are invaluable. Your students will also find the icon on certain content

    pages which opens corresponding help for the assignment type.

  • Review Instructor Tools: Assignment Manager, Gradebook and other

    Instructor Tools (NEW FEATURE!)

    If you used a previous version of MyServSafeLab the Instructor Tools area is new to

    you. This area of the course menu is a critical space where you will manage your

    course. Most importantly, the Assignment Manager and Gradebook are found here, and

    will be where you conduct the majority of your course management.

    o Course Home Manager

    As described earlier in the Lesson, there are 2 ways to change the appearance of the

    Course Home and to add Announcements to your course:

    clicking modify Manage above the content pane while on Course Home

    clicking Instructor Tools Course Home Manager

  • Both methods work the same way, but some instructors prefer to do ALL of their course

    management from within Instructor Tools, making the Course Home Manager tool a

    popular menu item.

    o Assignment Manager

    The Assignment Manager is the tool you will use to assign Homework,

    Quizzes, and Tests to your students. Pearson has prebuilt a number of

    assignments for you, and you can create additional assignments like multi-

    chapter tests using the built-in testbank.

    You can also create media assignments for your students either from files housed in the

    non-graded Multimedia Library, or from media you add to your course.

    IMPORTANT: Unlike previous versions of MyServSafeLab where all chapter material was

    available to students when you created your course, now there are no gradable assignments

    available to your students, until you assign them using the Assignment Manager. This gives

    you complete control over what your students work on, when they work on it, and makes

    the course easy to navigate and understand!

    In the next Module we will discuss how to implement the different prebuilt assignments

    into your course. When you’ve decided which pieces work best for you and your

    students, here’s how you’ll assign them!

    Step by Step:

    Go to Instructor ToolsAssignment Manager.

    Sort assignments by chapter using the Chapter filter button and chapter drop-down list.

    To see what the assignment is, and how it will look to your students, click Preview in the Actions drop-down list.

    To assign without a due date (think of this as recommended but not required),

    one item at a time, you can use the Actions drop-down list next to the assignment to select Assign -> then Go.

    https://www.youtube.com/watch?v=FF_qFu4ANSA&index=3&list=PL9D77SRA6m1sDLSMIEk20SaOijbTP5v90

  • To assign with a due date one item at a time, select Settings for Class from the Actions drop-down list and enter the due date in the Availability Options area of the page. You can also select a start date if you don’t want students to access

    the item until a future date. Click Save and Assign at the bottom of the page.

    OR

    Click Change Due Dates & Assign Status to assign multiple

    assignments at once, and/or assign start and end dates for multiple

    items on one page. Filter by chapter using the Chapter button and

    drop-down list.

    http://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/change_due_dates/change_due_dates.html

  • Update and add dates to each applicable item.

    Click Update all settings or Update changes only when finished.

    Update all settings - Applies all the settings on this page to the course. If the

    course is a coordinator course, your new settings plus any existing settings (for

    example, due dates) will be applied to all member courses and override any

    settings individual member instructors have specified in their courses.

    Update changes only - Applies only the settings you have just made. If the

    course is a coordinator course, only your new settings are applied to all member

    courses.

    Working with the Assignment Manager gives you flexibility to add assignments to your

    course as the term progresses, or assigning everything ahead of time before your

    students join. Module 5 will cover the available prebuilt assignments and when and how

    you might use them in your course.

  • o Gradebook

    Your Gradebook is where you will view student results on your assignments. You can

    view results for the whole class and for individual students.

    Also sortable by assignment type (homework, quiz or test) and chapter, you can filter

    down to the assignments you want to see and view your students’ percentage (by

    default) or raw scores (by adjusting Scoring Options in More Gradebook Tools) on

    those assignments.

    Module 7 will provide best practices and thorough feature overview of this robust

    Instructor Tool.

    o Dynamic Study Modules Results

    MyServSafeLab automatically tracks your students' results on Dynamic Study

    Modules through Dynamic Study Modules Results reports. View class summaries

    and individual student results through a variety of reports that can be exported into to

    a spreadsheet program, such as Microsoft Excel. To learn more about the reporting

    capabilities, click HERE.

    o Roster/Course Details

    The course roster allows you to see a list of all of the students that have registered and

    enrolled in your course. It displays the student’s name, email address, current role,

    status, and temporary access status (if applicable). The roster is where you control if a

    student is Active or Inactive (prohibit for signing in and remove name from gradebook).

    The course roster also allows you to upgrade a student to Teaching

    Assistant/Section Instructor access.

    When a student successfully registers and enrolls in your MyLab course, they are active.

    During the “add/drop” period, you might have students that drop the course or move to

    another section at the start of a term and need to be removed from your MyLab course.

    Removing a student from your MyLab course is handled by changing the student

    Status to Inactive in the course roster. This will remove the student from your

    gradebook and any class averages.

    If transferred students have any grades stored from completed assignments,

    those grades are not lost. The student will appear “greyed out” in the

    gradebook, and once they enroll in a new section their grades can be

    imported by that instructor.

    http://media.pearsoncmg.com/ph/bp/bp_dv2013/native2/docs/dsm_results_reports.pdf

  • If you have a Teaching Assistant who will help you manage any

    aspect of your course, you can identify them in your course roster and

    determine their level of access. Likewise, if you have a co-instructor

    who needs to access the course, you will go through the same process

    outlined below.

    The first step is to get a student access code for your course from your Pearson

    representative. The TA or Section instructor will need to use this code to register for

    your course as a student. Just like your students, they will need both the access code

    (which you can obtain from your Pearson Representative) and your course ID (which

    was generated when you created your course). If you have multiple TAs you will need

    an access code for each. (3 TAs=3 access codes)

    You may also access the roster by clicking the number of students in the course on your

    MyLab & Mastering course list after signing in.

    o Course Settings

    From the Course Settings Summary page you can modify things such as the course

    type (Standard vs. Coordinator), your Time Zone, Section Instructor access privileges,

    and the coverage of your course if you do not cover every chapter of the textbook.

    https://www.youtube.com/watch?v=I-lcnj09KZU&index=2&list=PL9D77SRA6m1sBDFi2coaY4AaHLHv_QtdH

  • Instructor Support

    At the bottom of the course menu are links to support for you and your students. These

    pages give you and your students quick-access to the built-in Help index for

    MyServSafeLab. Completely searchable, the Help index provides you with step-by-step

    instruction on course management, and gives the students information on how to work

    through the assignments and features of your course.

  • Module 5: Assign Effective Assignments with the

    Assignment Manager This module will describe the prebuilt assignments Pearson has provided you in your

    MyServSafeLab course, to help you create thoughtful coursework to meet your

    implementation goals.

    We want to help your students learn the material in your course. For online educational

    resources to be effective, research has shown they should be Interactive, Memorable,

    Flexible, Helpful and Accessible. MyServSafeLab is all these things.

    Review the Prebuilt Assignments in Your Assignment Manager

    Your MyServSafeLab course provides you with a myriad of prebuilt chapter assignments

    to assign students which are categorized as Homework (H), Quizzes (Q) and Tests (T). While the steps to assign these items are the same, there are distinctions in the default

    settings that differentiate the way you might use them in your course.

    Homework

    • Chapter Review

    • Learning Modules

    Quiz

    • Chapter Quiz

    Test

    • Chapter Test

    • Chapter Testbank

    • Practice Exam

  • o Homework

    Chapter Review is a homework assignment that helps students review what they’ve read in the chapter. It can also be used to help prepare students for

    lecture, so that they are familiar with the concepts covered in the chapter.

    Students answer a series of multiple choice and true/false questions, by clicking in the question bubbles at the top of the Homework window. By

    default they can answer each question an unlimited number of times, receiving immediate feedback as to whether their answer is correct or not.

    Students can complete the Chapter Review an unlimited number of times until the due date. After the due date it will only be available for review on the students’ Results page, and their score on the assignment cannot be

    changed.

    By default your gradebook will register the students best score on the assignments.

    Learning Modules Learning Modules present the chapter information in a

    visually interesting, interactive presentation. Slides feature audio overview, and bulleted highlights from important chapter concepts, linked glossary terms, and pertinent videos. Do you have students who struggle to read the

    chapter, or understand basic chapter concepts? You may wish to assign the chapter Learning Modules.

    Students advance through the slides by clicking the Learning Objectives in

    the left menu or advancing the arrow at the bottom of the window. Subtopics

  • of the Learning Objectives are opened by clicking the topic headings on the

    slide.

    The Learning Modules contain a Knowledge Check at the end of the module.

    Students can review and by default, complete the Knowledge Check

    questions an unlimited number of times until the due date. The score that is

    recorded in the gradebook is the student’s best attempt, and the time spent

    is the total of all attempts. Students advance through the questions by

    choosing their answers, then clicking Submit after each question. When all

    questions have been answered, they are presented with their score.

  • From your gradebook, you can open and review a student’s work, and see

    how many attempts the student took, and how long a student spent looking

    over these Learning Module slides.

    o Quiz

    Chapter Quizzes are Case Study questions which require students use more critical

    thinking, and respond with essay-style answers. In order for students to receive a

    score, you need to grade the answers. The default setting is that students can take the

    quiz an unlimited number of times. In your Gradebook you will receive an alert if there

    is a Quiz awaiting your review.

    o Test

    Chapter Test is a comprehensive, multiple choice, True/False question exam, which is automatically graded by MyServSafeLab. The test features 2

    questions for each chapter Learning Objective.

    By default students get one attempt on this test, however you can adjust this setting on a test by test basis, or globally for all tests in your MyServSafeLab course. (See Module 6 for more information)

  • Chapter Testbank exists as another prebuilt testing opportunity you can

    assign to students. It features different questions for each Learning Objective than those on the Chapter Test, and most Chapter Testbanks contain essay

    questions as well, which require instructor grading. If you’d like to challenge your students with a mixture of multiple-choice, true/false, and open-ended questions, you might prefer using the Chapter Testbank assignment over the

    Chapter Test, or in addition to it.

    Practice Exam can be found in the last “chapter” of assignments in the Assignment Manager. This 80-question test covers all five content areas students will be tested on during the ServSafe certification exam, making it

    an ideal way to practice for the exam. By default students get an unlimited number of attempts on this tests, and the questions will scramble every time

    it’s retaken. The 80 questions are pooled from over 200 questions, so that different questions appear for each student and each attempts as well.

    Best Practice: Although there are many different prebuilt assignments to

    choose from, it is strongly recommended that you choose only a few favorites

    for each chapter. The variety of assignments is available to cater to your

    course needs and desired learning outcomes, and could be overwhelming if

    all available assignments were assigned for every chapter.

    Recap: How to assign prebuilt assignments to your students

    Step by Step:

    Go to Instructor ToolsAssignment Manager.

    https://www.youtube.com/watch?v=FF_qFu4ANSA&index=3&list=PL9D77SRA6m1sDLSMIEk20SaOijbTP5v90

  • Sort assignments by chapter using the Chapter filter button and chapter drop-down list.

    To see what the assignment is, and how it will look to your students, click Preview in the drop-down Actions list.

    To assign without a due date (think of this as recommended but not required),

    one item at a time, you can use the drop-down Actions list next to the assignment to select Assign -> then Go.

    To assign with a due date one item at a time, select Settings for Class from the

    Actions drop-down list and enter the due date in the Availability Options area of the page. You can also select a start date if you don’t want students to access the item until a future date. Click Save and Assign at the bottom of the page.

  • OR

    Click Change Due Dates & Assign Status to assign multiple

    assignments at once, or assign with start and end dates. Filter by

    chapter using the Chapter button and drop-down list.

    Update and add dates to each applicable item.

    Click Update all settings or Update changes only when finished.

    Update all settings - Applies all the settings on this page to the course. If the

    course is a coordinator course, your new settings plus any existing settings (for

    example, due dates) will be applied to all member courses and override any

    settings individual member instructors have specified in their courses.

    http://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/change_due_dates/change_due_dates.html

  • Update changes only - Applies only the settings you have just made. If the

    course is a coordinator course, only your new settings are applied to all member

    courses.

    Working with the Assignment Manager gives you flexibility to add assignments to your

    course as the term progresses, or assign everything ahead of time before your students

    join.

    Once assigned, your students will find their assignments in the Chapter Assignments

    area of their course, as well as the Calendar (month and week views).

    Create Your Own Assignments

    In addition to using our prebuilt assignments, you can also create your own, by building

    them in the Assignment Manager. Perhaps you’d like to build a multi-chapter Midterm

    test, or maybe you’d like to actually assign the NRA video for to your students. You can

    build your own Homework, Quiz or Test from the question bank, or a Media Assignment

    using any of the non-gradable files in the Multimedia Library.

    o Build a homework, quiz or test with question bank

    Step by Step

    1) Go to Instructor ToolsAssignment ManagerCreate AssignmentCreate Homework or Quiz or Test

    2) Name the assignment and click NEXT.

    3) Use the chapter drop down menu to narrow your pool of questions and media.

    4) Click the boxes to the left of the question title and click the ADD button to add them

    to the homework question listing to the right.

    5) To build a multi-chapter assignment, use the chapter filter to select the next chapter question pool.

    6) When you are finished adding questions to the assignment click NEXT and adjust your assignment settings.

    7) Next, click Save and Assign.

    Note: You can only include essay-style questions for a Quiz or Test; Homework

    questions can be multiple choice or True/False.

    http://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/create_test

    /create_test.html Create a quiz or test

    http://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/create_test/create_test.htmlhttp://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/create_test/create_test.htmlhttp://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/create_test/create_test.html

  • o Build a Media Assignment as a Homework

    Step by Step

    1) Go to Instructor ToolsAssignment ManagerCreate AssignmentCreate

    Homework

    2) Name the assignment and click NEXT.

    3) Use the chapter drop down menu to narrow your pool of media.

    4) Click Media to produce a list of media files for the chapter

    5) Click the boxes to the left of the media file (s), and click the ADD button to it to the Question/Media listing to the right.

    6) To build a multi-chapter assignment, use the chapter filter to select the next chapter

    question pool.

    7) When you are finished adding questions to the assignment click NEXT and adjust your assignment settings.

    8) This homework will record a completion score for viewing the media, and show the time on task in the Gradebook, and student Results tab.

  • Module 6: Manage Assessment Settings and

    Preferences NEW FEATURE! As you build your perfect course, you’ll be asking yourself questions like, “How many

    times do I want my students to be able to take this before the due date?” or “How can I

    make sure that students take the chapter 1 homework before taking the chapter 1

    quiz?” This module will walk you through those settings, so that your students’ results

    capture exactly what you were looking to capture.

    Customize assignment preferences to match your course objectives

    Customizing your assignment settings and preferences allows you to dictate how you

    want the assignments delivered and how students will interact with them. If you wish to

    customize these settings, there are two ways to do this: Individually by assignment or

    globally by assignment category or manually selected groups of assignments.

    If you will have consistent settings for multiple assignments, use the Change

    Settings for Multiple Assignments to save time by completing this more

    globally. This allows you to input all the settings for your assignment type

    only once.

    Step by Step:

    Set individual assignment settings for class:

    1) Locate the assignment in the Assignment Manager under Instructor Tools.

    2) Choose Settings for Class from the Actions Drop Down.

    Set global multiple assignment settings for class:

    1) From the Assignment Manager, use the More Assignment Tools drop down menu

    to choose Change Settings for Multiple Assignments.

    2) Choose the Assignment type (category).

    3) Choose either ALL assignments in that category or Specific Assignments to

    manually choose a select group of assignments.

    For example, in Homework, there are several different assets. If you want

    the Class Prep to have one set of preferences and the Quiz Prep to have a

    different set of preferences, use the Specific Assignments option.

    There are a few key differences between a homework assignment and quiz settings

    available in your MyLab course. Some differences include:

    By default, students are given one attempt to answer the question in a quiz or test, not unlimited like in homework.

  • None of the sidebar Learning Aids are available when students complete a quiz/test.

    You have the ability to set a time limit for students to complete the test or quiz.

    Students are not able to “save and exit” a quiz/test; they must complete it in

    one sitting.

    Students are not given the “check answer” button when completing a quiz/test—only a SUBMIT button to click when complete.

    To learn more about the various assignment settings for both Homework and Tests and

    Quizzes and the implications of each setting, click on the in-product help links below.

    In Product Help: Settings for Homework

    In Product Help: Settings for Tests and Quizzes

    o Apply your late submissions policy for an assignment

    If you set a due date for your assignment, you will be able to specify the late

    submission policy and penalty if desired in the Scoring Options section.

    o Specify the number of attempts students can submit a quiz or test

    before the due date

    This option is only available for Quizzes and Tests. You can limit the number of

    attempts a student can submit the assignment before the due date. If you do not

    specify the number of attempts, students can take the Chapter Quiz and Chapter Test

    once before the due date.

    You can also choose the how a student’s score is recorded in the gradebook

    for multiple attempt assignments in your Gradebook > More Gradebook Tools > Set Scoring Options, i.e. best score, most recent score, average score, or all scores.

    o Specify the number of attempts students can work each question

    This option is only available for Homework assignments. You can limit the number of

    attempts a student can attempt each individual question in the Homework assignment.

    If you do not specify the number of attempts, students can work each question

    unlimited times up until the due date/time. For Learning Modules, this will control how

    many times a student can submit the simulation as a whole.

    http://help.pearsoncmg.com/xl/instructor/ccng/Content/choose_assign_settings_homework.htmhttp://help.pearsoncmg.com/xl/instructor/ccng/Content/choose_assign_settings_tests.htmhttp://help.pearsoncmg.com/xl/instructor/ccng/instructor_help_Left.htm#CSHID=%2Fchoose_settings_assignments.htm|StartTopic=Content%2F%2Fchoose_settings_assignments.htm|SkinName=instr-frameset

  • o Add a prerequisite to an assignment

    You can select any assignment to be a prerequisite for another. This

    feature can ensure that student complete work in a certain order.

    Use prerequisites for quiz attempts to require students to review

    and remediate between attempts. In addition, limit the number of

    quiz attempts to motivate students to prepare adequately before attempting the

    quiz.

    o Apply settings for incomplete or interrupted attempts

    This option is only available for Quizzes and Tests. You can specify how students can

    resume an interrupted quiz. A quiz could be interrupted, for example, by a technical

    difficulty with the student's computer or by a mistaken exit. You can allow students to

    resume the quiz without instructor permission, or you can require students to get your

    permission to resume the quiz.

    To further control access to the quiz, select the Save for Later option for the

    Incomplete Attempt. Students will see one question at a time in numerical order, and

    will not be allowed to return to a previously accessed question. If the student saves the

    quiz and returns later, they will be presented with the next unanswered question on the

    quiz.

    Use Restricted Access or Blocked Access if you want to control student access

    to an interrupted quiz.

    To learn more about incomplete attempts, click on the in-product help links below.

    In Product Help for Access Options for Incomplete Tests and Quizzes

    o Set a time limit

    If you want to set a limit on the number of minutes students are allotted to complete a

    quiz or test, click the Quiz time allowed (minutes) box. A countdown timer will be

    displayed on the quiz page. A warning box will pop up when the time limit is

    approaching, and the quiz will be submitted automatically when the time limit is

    reached. There is NOT a way to pause the timer so be sure to let your students know

    that they cannot stop the clock.

    http://help.pearsoncmg.com/xl/instructor/ccng/Content/access_options_tests.htmhttps://www.youtube.com/watch?v=aP76EdsL2bo&index=13&list=PL9D77SRA6m1sDLSMIEk20SaOijbTP5v90http://help.pearsoncmg.com/xl/instructor/ccng/instructor_help_Left.htm#CSHID=%2Fchoose_settings_assignments.htm|StartTopic=Content%2F%2Fchoose_settings_assignments.htm|SkinName=instr-frameset

  • Select How and When Students Can Review Submitted Assignments

    In this section of the lesson, you will learn how to specify the information displayed to

    students after they submit the quiz/test for grading, as well as to choose when students

    can review their quiz results.

    o Choose how the results are displayed (what the student can see)

    You can specify what results, if any, are displayed after the student submits the quiz or

    test for grading. The following options are available:

    Quiz/Test Summary shows test score and question results - After students submit a test, the Test Summary page shows the score, displays what questions were answered correctly or incorrectly, and lets students

    review their work.

    Quiz/Test Summary shows test score only - After students submit a test, the Test Summary page shows only the score.

    Hide score and question results - After students submit a test, they go directly to their Results page. The page does not show score or results, and students cannot review their work.

    Hide the question results for high-stakes assessments so that students can

    see their score on the assessment but are not able to view the questions or

    their answers.

    o Choose when the students can review the results you selected

    You can also choose when students can review their quiz results. The available options

    are:

    Student can review quiz/test any time after submitting lets students review the test any time after they take it.

    Student can review quiz/test only immediately after submitting lets

    students review the test immediately after taking it. Students cannot review the test again at a later time.

    Student can review submitted quiz/test any time after due date lets

    students review the test after it is no longer available for them to take.

    Student can never review submitted quiz/test prevents students from reviewing the test at any time.

    The most common (and most secure) option is to allow review after the due

    date. Some instructors choose to never allow review of the questions and to

    show results only to keep quiz questions from circulating.

    Adjust assignments for students with special circumstances

    It may be necessary to extend a due date for a particular student or group of students

    OR to give an extended amount of time. You can easily modify assignment criteria for

    a student or group of students on an assignment by assignment level or for the entire

    term for all assignments in a particular category.

  • Modify Assignment Settings for a Student or Group of Students

    o Extend time limits for students requiring additional time on

    assignments

    Step by Step

    1) Go to Instructor Tools > Assignment Manager > More Assignment Tools > Individual Student Settings

    2) Use the Change hyperlink to find the student who is to receive the individual setting. Highlight the student(s) and then click Add. On the next screen click Go.

    3) Add the assignments that need an exception by clicking Add/Remove Assignments.

    https://www.youtube.com/watch?v=wvoLHeiGkOw&list=PL9D77SRA6m1sT1iOk9e9lP_EieLUMPWm7&index=39

  • Make the necessar