myob retailmanager v11 test drive - retailwarehouse rm... · 2 myob retailmanager v11 test drive...

yre solution which includes MYOB ocket printer and bar code scanner.

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rprisemanagement software that ltiple point-of-sale locations and rts that contain critical data for your

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MYOB RetailManager v11Test Drive

Introducing MYOB retail products

Designed specifically to meet the needs of Australian retailers, MYOB retail products replace the cash register with a point-of-sale system that streamlines store operations and manages sales, stock, GST, staff and customers.

Whatever the size of your store, the type of business you run, or the number of outlets you operate, MYOB provides a range of flexible retail solutions that can be tailored to suit your needs, giving you the facts and support you need to control your business.

And if your business situation changes—through growth, legislative changes or technology advances—MYOB will be there for you with an integrated software and support package.

MYOB RetailBasicsPoint-of-sale software with more power than a cash register.

MYOB RetailReadRetail hardware and softwaRetailBasics, cash drawer, d

MYOB RetailManA complete point-of-sale aRetailManager includes cofast sales processing and o

MYOB RetailEnteCentralised retail business consolidates data from muprovides critical retail repobusiness analysis.

2 A I L M A N A G E R V 1 1 T E S T D R I V E

From single to multiple point-of-sale or store locationsYou can operate MYOB RetailManager as a standalone retail

MYOB RetailHospitalitye hospitality industry, MYOB uterised touchscreen point-of-sale junction with MYOB RetailManager. ed at cafés, bars, restaurants and food

ing RetailManager, you need to ull version of the software.

ly You can explore RetailManager opfront named ‘Clearwater’. You can t.

M Y O B R E T

point-of-sale solution or combine it with MYOB RetailEnterprise for centralised reporting of stores at multiple locations.

Designed specifically for thRetailHospitality is a compinterface that works in conRetailHospitality can be usoutlets.

Welcome to MYOB RetailManager

Welcome to MYOB RetailManager—the retail point-of-sale software that lets you take control of your retail business.

Increasing retail hours, a deluge of paperwork and shrinking margins can make it difficult for retailers to have a life outside their business. A cash register does very little to help you manage your business—it only keeps track of today’s sales. You would have to deal with the other parts of your business manually.

RetailManager replaces the cash register with a system so simple that anyone can use it with ease. Unlike a cash register, RetailManager stores information about your stock, customers, staff and suppliers, putting you firmly in control of your business.

About this Test DriveThe RetailManager Test Drive has been designed to provide a brief overview of MYOB RetailManager. You can run this Test Drive in evaluation mode for a period of 90 days. A message similar to the following will remind you that you are reaching the limit.

If you want to continue uspurchase and register the f

NOTE : Sample shopfront onTest Drive using the sample shalso create your own shopfron

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System requirements While the specific setup of these hardware items is beyond the scope of this guide, you can use RetailManager’s online help to

splay the online help, go to the Setup nd, when the MYOB RetailManager s, press F1.

mputer already set up with h as cash drawer, docket printer or reconfigured within RetailManager.

n a network

ger Test Drive on a network. However, sion of RetailManager, you can use ws network.

ave several computers working as tills and updating a single database. You act as your server. You place your

es on your server computer. You still is computer as a till.

f your tills simultaneously, or you can Several RetailManager settings, such ar on your dockets and your security a RetailManager network. Most other ly locally to each individual computer.

e RetailManager User Guide and the ore than one point of sale, you can ce, extra MYOB RetailManager

W E L C O M E T O M Y O B R E T A I L M A N A G E R

To be able to install and run RetailManager Test Drive, your computer must meet the following requirements:

OPERATING SYSTEMWindows® Vista Ultimate (Service Pack 1)Windows® Vista Business (Service Pack 1)Windows® XP Professional (Service Pack 3).

PROCESSORPentium® 4 processor (or equivalent) at 1.5GHz or faster.

MEMORY1GB RAM or more.

HARD DISK SPACE15GB or more of free disk space.

DISPLAY RESOLUTION1024×768 dpi

MOUSE AND KEYBOARDWindows-compatible mouse and keyboard.

BACKUP SOLUTIONWe strongly recommend a backup solution such as a CD writer, a DVD writer or a USB storage device.

NOTE : Using point-of-sale hardware RetailManager supports the use of a number of hardware devices in addition to the computer you use as a till. These include a bar code scanner, cash drawer, docket printer, report printer, EFTPOS terminal, pole display, touchscreen and scales.

We recommend that you seek advice when purchasing these items, to ensure that your hardware best fits your retail needs.

see how this is done. To dimenu, choose Hardware aHardware window appear

If you are installing on a copoint-of-sale hardware sucpole display, these must be

Using RetailManager o

You cannot use RetailManaif you purchase the full verRetailManager on a Windo

This means that you can hin your store, all accessingdesignate one computer toRetailManager database filhave the option of using th

You can either cash up all ocash them up individually.as the messages that appesettings, apply globally in RetailManager settings appThese are all detailed in thonline help. If you need mpurchase, at a reduced priworkstation licences.


nal settingse and number formats from your

ld reflect the following:

o a decimal point

al is set to 2

is set to a comma

at is set to -1.1

to $

o a decimal point

al is set to 2

is set to a comma

dd/MM/yyyy

M Y O B R E T

Installing this Test Drive

Set a default Windows printerYou must have at least one default Windows printer driver installed (an actual physical printer need not be attached).

You then need to set a printer as the default.

If you have a printer driver installed

1 Open your Windows printers list:[Windows Vista] Click Start and choose Control Panel, Hardware and Sound, and then Printers.[Windows XP] Click Start and choose Printers and Faxes.

2 Right-click a printer icon and choose Set as Default Printer.

If you do not have a printer driver installed

1 Open your Windows printers list:[Windows Vista] Click Start and choose Control Panel, Hardware and Sound, Printers, and then Add a printer.[Windows XP] Click Start and choose Printers and Faxes, then choose Add Printer.

2 Follow the on-screen instructions to add a printer driver.

Check your regioRetailManager takes its datWindows preferences.

Your regional settings shou

Number(s) tab

Decimal symbol is set t

No. of digits after decim

Digit grouping symbol

Negative number form

Currency tab

Currency symbol is set

Decimal symbol is set t

No. of digits after decim

Digit grouping symbol

Date tab

Short date style is set to

Step Task See

1 Set a default Windows printer below

2 Check your regional settings below

3 Install MYOB Test Drive page 5

4 Specify which printers to use page 5

5

To check your windows regional settings 2 Log in as an Administrator (for Windows Vista users), or as an Administrator or Power User (for Windows XP users whose

eople with administrator privileges to

dows Vista as a Standard userator password, you may be able to log tandard user. You can then install

st Drive file that you downloaded from

d extracts the files and the Welcome er v11 Setup window appears.

structions.

Complete window appears, click

art automatically. If your computer atically, you should restart it manually.

have a shortcut to the MYOB ve.

nters to usetailManager in your business, you can nstalled on a network. Docket printers r will print dockets, another printer d with bar code labels, and another ery for invoices and purchase orders.

for different kinds of output can take Drive, you will set up just one printer ut.

I N S T A L L I N G T H I S T E S T D R I V E

1 Open your regional settings window.

[Windows Vista]a Go to the Start menu and choose Control Panel.b Click Clock Language and Region and then click Change

the date, time, or number format. c Click the Formats tab and then click Customize this

format....

[Windows XP]a Go to the Start menu and choose Control Panel.b Click Regional and Language Options. c In the Regional Options tab, click Customize.

2 Click the Number(s) tab and set the following:Decimal symbol to a decimal pointNo. of digits after decimal to 2Digit grouping symbol to a commaNegative number format to -1.1

3 Click the Currency tab and set the following:Currency symbol to $Decimal symbol to a decimal pointNo. of digits after decimal to 2Digit grouping symbol to a comma

4 Click the Date tab and set the short date format to dd/MM/yyyy.

5 Click Apply and then click OK.

Install MYOB Test Drive1 Before you start, close all open applications. This is very

important for correct installation. You will need to restart your computer when the installation is complete.

computers only allow pinstall programs).

NOTE : Logging into WinIf you have the Administrinto Windows Vista as a SRetailManager.

3 Locate and open the Tethe MYOB website.

The InstallShield Wizarto MYOB RetailManag

4 Follow the onscreen in

5 When the Installation Finish.

Your computer will restdoes not restart autom

Your desktop will now RetailManager Test Dri

Specify which priWhen you install MYOB Rehave a number of printers iattached to each computemay be permanently loademay be loaded with station

Setting up several printerssome time, so for this Test for all types of printed outp


To specify the printers to be used 2 Go to the Setup menu and choose Options. The Options window appears.

up tab of the Printing window

s by clicking all the Report (A4) the Docket (40 col) buttons.

helps you categorise your stock

organise stock into departments just etailManager also allows three items within a department. Grouping nts and assigning them different ke advantage of the inventory etailManager. Using departments and in your inventory provides greater lps you to streamline stock searching if your business doesn’t need this level can leave all your stock in the ‘default’

eature lets you quickly assign current and categories. You can search for rtment name or category value as a assign them, either individually or in and categories. Using the Reassign n change the classification of a large ne go. This is useful if you have f stock from a different application or RetailManager.

M Y O B R E T

1 To start RetailManager, either:double-click the MYOB RetailManager icon on the desktop, orchoose Start, All Programs, MYOB RetailManager v11, and then click MYOB RetailManager v11.

3 Click Printing. The Setappears.

4 Set the printing optionbuttons. This clears all

Overview of MYOB RetailManager

This MYOB Test Drive is a guided tutorial to MYOB RetailManager. RetailManager is designed to manage a wide variety of retail business types. We’ve kept the tutorial simple, so you can use the Test Drive to evaluate RetailManager for your business.

MYOB RetailManager

MYOB RetailManager gives you control of your stock

RetailManager has sophisticated inventory management features. Key to these features are RetailManager stock items. Stock items represent goods and services that you sell. A typical RetailManager stock item includes an item bar code, description, extended description, cost price, stock management options, bonus commission value, department, categories and more. Some items in your business may not require all these options.

You can choose to set a stock item as a static quantity, disabling inventory management for that item. This is ideal for stock items such as labour or service charges, along with stock items such as dishes on a restaurant menu (meals and coffee, for example), for which inventory levels are not recorded.

MYOB RetailManager

In RetailManager, you canlike you do in your shop. Rcategory classifications forstock items into departmecategory values lets you tamanagement features of Rcategories to group items detail in reporting, and heand stocktaking. However,of stock management, youdepartment.

The Reassign Stock Items fstock to new departmentsstock items using the depasearch criterion, and then bulk, to new departments Stock Items feature, you canumber of stock items in oimported a large amount oeven a previous version of

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MYOB RetailManager features sophisticated pricing RetailManager lets you skip a number of sales fields if they are not normally required. You can also set up RetailManager to scan

similar to a supermarket cash r code scanner.

measures staff performance

ich staff member makes each sale, and ommissions and sales performance. eir actions can be traced, e internal theft.

nager’s staff features, you can choose taff member for your entire business.

security

security features allow you to restrict fidential areas of RetailManager, and our computerised point-of-sale

omised, enabling you to create sets of lied to one or many staff members.

works with standard

le with most cash drawers, bar code nd pole displays, and includes preset er of popular docket printers, pole scales. In addition, you can use to provide completely customised

O V E R V I E W O F M Y O B R E T A I L M A N A G E R

structures

You can define rules for default recommended retail prices along with up to four pricing grades. These grades can be allocated to specific customers. For example, you can set up automated rules to establish pricing for regular customers, trade customers and government customers. You can also set up independent pricing rules for product categories and for specific stock items. These hierarchical pricing rules let you manage large inventories with ease.

MYOB RetailManager has powerful customer management features

Customers can be allocated different pricing grades, and can also be shown as preferred customers. You can set up credit limits and review customers’ accounts and purchase histories.

You can create customer contact groups and then use these groups to email newsletters, special offers, catalogues or other promotional material to your customers. You can also use customer contact groups to print mailing labels and customer bar code labels for your customers. Customer bar code labels can be used to create membership cards for customer loyalty programs.

MYOB RetailManager sales transactions include complete sales information

RetailManager enables you to enter various sales transactions, such as lay-by and account sales, quotes, sales orders, statements, credit notes and debtor payments. The sales information in these transactions includes customer number, selling price and discount. You can also enter delivery addresses, discount, comments and a customer reference. With RetailManager you can email customer statements and sales transactions, such as lay-by and sales order payments, to your customers.

individual lines at a time—register—when using a ba

MYOB RetailManager

RetailManager records whprovides reports on sales cBecause your staff know thRetailManager helps reduc

If you don’t need RetailMato set up just one default s

MYOB RetailManager

RetailManager’s advancedaccess to important or conso protect the security of ysystem.

These features can be custrestrictions that can be app

MYOB RetailManager point-of-sale hardware

RetailManager is compatibscanners, docket printers aconfigurations for a numbdisplays, touchscreens andprogrammable keyboards solutions.


How can MYOB RetailManager help me RetailManager gives you control of the discounts you

r) are making a sale to a customer and count, you can quickly view the cost on the sale, and decide on the

an hide this information from your

warned if you are about to sell a stock

grades give you total control over your u give discounts to, how much hat products you give discounts.

monitor your stock shrinkage

u to shoplifting. RetailManager’s r doing a quick stocktake of a specific tailManager’s Stocktake report will

sale in RetailManager

s quickly as possible, customers will y RetailManager is designed so that tter what else you are doing—even

f way through ringing up a sale and uestions, you can simply open up t way someone else can ring up a sale an resume the sale again where you

our floor space

ectronic filing cabinet—there’s no tail floor space with paperwork, res electronic copies of your sales, eports, customer lists, stock lists, and

M Y O B R E T

increase my profit?Here are some ways in which RetailManager helps you increase your profit.

RetailManager tells you where your profit is coming from

RetailManager’s extensive reports enable you to quickly identify where your business is making money and where it isn’t, and to respond to that information in your business decisions. You have various reports at your disposal: profit by product, by supplier, by custom field, and by category. RetailManager’s stock departments and categories are crucial to effective reporting and information management: some stores group their stock items according to the shop layout, others according to the product type. You will be able to find which areas of your store or inventory are the most profitable, which product lines are working for you and which are not.

RetailManager can also keep track of your customers, what they are purchasing and what they are returning. You can define discount grades, and assign a grade to a customer, thus entitling the customer to a certain level of discount. If you use customer accounts, RetailManager tracks debtors—after all, bad debts have an effect on your bottom line.

RetailManager has a 3D graphing tool to help you represent how your business is performing. This can be a valuable tool for highlighting where your business is making money.

If you use RetailManager’s staff module, RetailManager can tell you which of your staff is generating the most profit for the business. You can use bonus commissions as a sales incentive for your staff.

provide

If you (or your staff membethe customer asks for a disand profit you would makeamount of discount. You cstaff.

You can also choose to be item below cost price.

RetailManager’s customer discount practice—who yodiscount you give and on w

RetailManager lets you

RetailManager can alert yopartial stocktake is ideal foarea of your store, while Reidentify any missing stock.

You can always make a

If you can’t process sales asimply walk out. That’s whyou can enter a sale no maduring a stocktake.

For example, if you are halyour customer has some qanother sales window. Thain the meantime and you cleft off.

RetailManager saves y

RetailManager is also an elneed to fill up expensive rebecause RetailManager stolay-bys, quotes, invoices, rso on.

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How can MYOB RetailManager save me RetailManager enables you to enter transactions

omised so that you can reduce the ired to make a sale. This can be done s for the Sales window. Just switch off

uire, such as customer accounts.

actions is fast and easy with the s CTRL+L, enter the information you ord is retrieved.

ows open at once, and press CTRL+TAB u can also have multiple transactions

s a wide range of reports

artments and categories carefully to your retail store, then there are several can run for a single department or m having to wade through pages and

e data you need.

ort data to your MYOB business

nting data from RetailManager to your ent software.

e you time in other ways

er time saver than having a backup ur computer crashes or your database ger does a separate backup for each

r on a Windows network and have all a common database.

iple cash drawers at once from a single

O V E R V I E W O F M Y O B R E T A I L M A N A G E R

time?Administration is always a big pressure on a busy retailer’s time, and you don’t want to spend more time in your back office than is absolutely necessary. RetailManager makes every effort to save you time.

RetailManager saves you time with your stocktake

RetailManager can slash hours from the time taken for your average manual stocktake. RetailManager allows you to use either manual stocktake sheets and perform a simple data entry process for stocktake information, or you can use a bar code scanner to scan items into your stocktake. You can perform a full, partial or single item stocktake.

Discrepancies are automatically located and a detailed variance report can be printed. RetailManager’s partial stocktake and single item adjustment facility allow you to adjust the inventory level of a specific stock item or group of stock items. You can even make a sale during a stocktake.

RetailManager makes receiving goods into stock fast and simple

Receiving goods into stock can be a time-consuming job. RetailManager gives you two options when creating new stock items. You can either:

enter the full details of the stock item, including re-order and holding limits, or

enter the minimum details required to get the stock item into the system and onto the shelves as fast as possible. You can return to enter additional details at a later stage.

Using a bar code scanner to record the goods you receive can speed up recording and save you many hours each week.

quickly

RetailManager can be custnumber of keystrokes requby setting Skip Field optionoptions that you don’t req

Looking up historical transLookup window. Just preshave at hand, and your rec

You can have multiple windto move between them. Yogoing at the same time.

RetailManager provide

If you have set up your depreflect the organisation of RetailManager reports youcategory. This saves you fropages of reports to find th

RetailManager can expmanagement software

You can export your accouMYOB business managem

RetailManager can sav

There is probably no greatcopy of your database if yogets corrupted. RetailManacashup.

You can run RetailManageyour computers updating

You can even cash up multterminal.


MYOB provides you with plenty of help and guidance Five easy steps to the GST system

Tax codes are applied to each stock ply determines how much tax is item. To set up tax codes, select Set menu. A number of default tax codes

r items When you have set up your window (press CTRL+O), enter the bar enter the tax code that applies to this when sold.

T items When you sell an item, the u with the information you need x (or pressing CTRL+T), you can quickly x amount and tax-inclusive amount for

es, sales dockets and purchase orders, em in tax-inclusive or tax-exclusive

ed RetailManager’s tax reports as been collected from sales, both on u can use the tax reports to complete ment.

tion For the complete GST solution, counting Plus or Premier to track your purchases) on a cash or accrual basis.

0 M Y O B R E T

The RetailManager Getting Started guide leads you through the simple installation and registration procedure.

The RetailManager User Guide is a comprehensive guide to the RetailManager program, and it also includes a Troubleshooting chapter. This guide is available as an electronic PDF file and can be accessed through the Help menu.

The RetailManager Help provides you with troubleshooting tips and step-by-step procedures. Simply press F1 in any RetailManager window to view a help topic on the screen you are in, or go to the Help menu, select Help Topics and then choose the RetailManager Help file you want to view.

The RetailManager Learning Centre includes tutorials to guide you through the new features in RetailManager. You can also view a video about acquiring and retaining customers in the retail environment. You can access the Learning Centre by going to the Help menu and choosing RetailManager Interactive Help.

MYOB Cover support is also available when you register your software.

How can MYOB RetailManager help me with GST compliance?All retailers have to deal with tax collecting and reporting requirements. You need accurate and timely information to ensure you meet your compliance obligations to the ATO.

RetailManager handles GST with ease, tracking the GST collected from sales and then providing reports in the format required by your business. By exporting data from RetailManager to your MYOB business management software, you can create a complete front-of-house to back-office GST solution.

1. Set up the tax codesitem. The tax code you aprecorded when you sell theTax Codes from the Adminare already set up for you.

2. Apply tax codes to youtax codes, go to the Stockcode of an item, and then item when purchased and

3. Entering sales with GSSales window provides yoimmediately. By clicking Tasee tax-exclusive values, taa line item or the invoice.

Even when you print invoicyou can choose to have thformats.

4. Track your GST collectclearly show the GST that ha cash and accrual basis. Yoyour Business Activity State

5. The complete GST soluuse MYOB Accounting, Acinput credits (GST paid on

1 1

ided Tour assume that you have not s into the Clearwater sample file

Drive. If you have entered find some differences in a few of the

will be manually entering stock code r code scanners in your retail outlet, scanning in bar codes rather than .

ur default printers, you will receive a you commit a transaction. You can

message.

a printer for reports, you will not be t a report.

see ‘To specify the printers to be used’

G U I D E D T O U R

Guided Tour

This guided tour takes you through some of the day-to-day events in a retail store, and shows you how they are handled in RetailManager.

Keep in mind that your business may not use all the features detailed in this guided tour. For example, a café or restaurant does not use lay-by or account sales.

When you have completed this guided tour, we recommend that you continue to experiment with RetailManager using the Clearwater shopfront. The guided tour has been designed to give you a taste of what RetailManager can do. The guided tour is not exhaustive—you will find many more features in the actual program than are explained here.

Notes

The exercises in this Guentered any transactionprovided with the Test transactions, you may exercises.

In this Guided Tour younumbers. If you use bayou would normally bemanually entering them

If you haven’t set up yowarning message whenclick OK to ignore this

If you have not selectedable to preview or prin

For more information, on page 6.


a Department window appears.

Name list, select <Add New>. The e window appears.

tment name and click OK.

ategory name lengths Department e up to 10 alphanumeric characters in

2 M Y O B R E T

How do I create departments and categories?

When you initially set up your inventory, you will probably create your departments and categories as you enter your stock. Product departments and categories are set using the Departments & Categories Assistant or when you receive goods into stock, in either the Goods Received window or the Create New Stock Items window.

Story The Clearwater general store carries many types of stock, from food and drink to electrical goods and cooking utensils. A new manager has just taken over, and believes there must be a better way to organise these items to make reporting, estimating and stocktaking more efficient. Working it out on paper first, the manager decides to organise the stock into departments named ‘Groceries’, ‘Biscuits’, ‘Drinks’, ‘Homewares’, ‘Deli’ and ‘Admin’.

Many stock items have already been entered in the RetailManager Clearwater shopfront database and assigned departments and categories. Now, we need to assign the new manager’s departments and categories to the stock items. You will create a department called Deli. Then, you will create three categories: Brand, Type and Qty. Finally, you will create some category values for each category.

To create departments and categories

Create the department

1 Go to the Stock Management menu and choose Departments & Categories Assistant. The Welcome to Department and Categories Assistant window appears.

NOTE : Starting the Departments & Categories AssistantYou can also start the Departments & Categories Assistant from the Stock, Goods Received or Purchase Orders windows.

2 Click Next. The Set up

3 From the DepartmentAdd Department Nam

4 Enter Deli as the depar

NOTE : Department and cand category names can blength.

1 3

Create categories Create category values

Category 1 Values window appears.

tegory window appears.

gory value and click OK. The category t. You can repeat from step 14 for as s you want to create.

for category values Category values eric characters in length.



gory value and click OK.



H O W D O I C R E A T E D E P A R T M E N T S A N D C A T E G O R I E S ?

5 From the I want to set up [...] category fields list, select 3. This is the maximum number of categories you can set up.

6 Click Next. The Set up Category Headings window appears.

7 From the Category 1 list, select <Add New>. The Add Category 1 Heading window appears.

8 Enter Brand as the category heading and click OK.


10 Enter Type as the category heading and click OK.


12 Enter Qty as the category heading and click OK.


14 Click Add. The Add Ca

15 Type Farm for the catevalue appears in the lismany category values a

NOTE : Maximum length can be up to six alphanum



18 Type Meat for the cate




21 Type Pkt for the category value and click OK. To reassign stock items

gement menu and choose Reassign sign Stock Items window appears.

list, select <Default>.

he stock items in this department. The .

select the Ham - sliced stock item by ext to the item’s bar code.

ment & Categories. The Select to ars.

list, select Deli.

, select the category values you want elect Farm, Meat and Pkt, and then

essage appears, click Yes. Then click F10 to commit the transaction.

e Reassign Stock Items window.

4 M Y O B R E T

22 Click Next. The Summary window appears.

23 Click Finish.

24 When the create stock item message appears, click No.

25 To close the Department & Categories Assistant, click Cancel.

Reassigning stock itemsYou can search for stock items using the department name or category value as search criteria, and then assign them, either individually or in bulk, to new departments and categories. Using the Reassign Stock Items feature, you can change the classification of any number of stock items in a single operation. This is useful if you have imported numerous stock items from a different program, or a previous version of RetailManager.

The <Default> category has stock items to be assigned to the department, categories and category values that you have just created.

1 Go to the Stock ManaStock Items. The Reas

2 From the Department

3 Click Load to show all titems appear in the list

4 Scroll down the list andclicking the checkbox n

5 Click Reassign DepartReassign window appe

6 From the Department

7 From the category liststo assign. In this case sclick OK.

8 When an information mCommit - F10 or press

9 Click Cancel to close th

1 5

e Tax option by pressing the SPACEBAR

, so type 4 in the Supplier field and r’s name is Bernies Biscuits Pty Ltd.

ars asking if you want to populate the op orders, click Yes. Items you this supplier that are below the

vel appear.

d, type an identification code, for rder. Then press ENTER twice. This nd the transaction.

, type a brief note, for example, s below minimum stock level. Press

at the bottom right of the window is up the supplier’s details. The date s are expected to be received.

you want to check a supplier’s setup, enu, choose Suppliers and then find heir supplier number. You can also

window, press ENTER, click F10 to commit the transaction. Then,

essage appears, click Yes.

ders window.

H O W D O I O R D E R S T O C K ?

How do I order stock?

You need to know when your stock levels run low so that you can order more goods. You also need to keep track of goods received. Ordering stock in RetailManager is easy. To track stock not yet received, you can create a purchase order. Alternatively, you can skip the purchase order and just enter the goods into RetailManager when you receive them.

Story Let’s say you are staff member, Gina Campbell, of the Clearwater general store. You need to order a number of stock items that have been selling unusually well this week, and next week looks like being another busy week.

To order stock

1 Go to the Transaction menu and choose Purchase Orders (or, press F9). The Purchase Orders window appears.

2 Your staff number is ‘3’, so type 3 in the Staff field and press ENTER.

3 Select the Costs includon your keyboard.

4 Press ENTER.

5 The supplier’s code is 4press ENTER. The supplie

6 When a message appeorder with standard shnormally purchase fromrecommended stock le

7 In the Order Suffix fielexample, Standard Ocode will help you to fi

8 In the Comments fieldPurchase Order for itemENTER.

The due date displayedbased on how you set shown is the date good

NOTE : Supplier setup Ifgo to the Information mthe supplier by entering tsearch for the supplier.

9 In the Purchase OrderCommit - F10 or pressclick Print.

10 When a confirmation m

11 Close the Purchase Or


, so type 3 in the Staff field and press

e Tax option by pressing the SPACEBAR

upplier field and then press F2 or click display a list of suppliers.

Pty Ltd from the list.

purchase orders for this supplier, a

e Order Selection window appears.

der’ from the list. This is the order you ‘How do I order stock?’ on page 15. of a box of chocolates has increased

in the Code field ( ) and then keys to move down and highlight the

ss ENTER.

lumn and increase the unit cost price RP column and increase the ice to $17.50.

ected field (at the bottom right of the .

ing in the Inc Tax field. This should g on the supplier’s invoice.

Commit - F10 or press F10 to commit

essage appears, click Yes. The d and the items are added to your

6 M Y O B R E T

How do I receive goods into stock?

When goods arrive, all you need to do in RetailManager is enter the supplier information (supplier name, invoice number and amount), and then enter or scan the items received. If you haven’t had time to enter the items received into RetailManager, you can still sell those items, and then enter the goods received at a later time.

Story The goods you ordered from Bernies Biscuits have arrived. You enter these items as goods received in RetailManager.

To receive goods into stock

1 Go to the Transaction menu and choose Goods Received (or, press F7). The Goods Received window appears.

2 Your staff number is ‘3’ENTER.

3 Select the Costs includon your keyboard.

4 Press TAB to reach the Sthe search icon ( ) to

5 Select Bernies Biscuits

If there are outstandingmessage appears.

6 Click Yes. The Purchas

7 Select the ‘Standard Orcreated in the exercise The tax inclusive price from $9.90 to $10.90.

8 Press TAB twice or click use the keyboard arrowBox of Chocolates. Pre

9 Tab to the Unit Cost coto $10.90. Tab to the Rrecommended retail pr

10 Press ENTER until the Expwindow) is highlighted

11 Type the amount showmatch the total showin

12 Press ENTER twice, click the transaction.

13 When a confirmation mtransaction is committeinventory.

1 7

Questions about inventory Where do I set my stock holding levels for a stock

s in the Stock window (CTRL+O), in the ds. The Max Qty field displays the you would like to keep in stock. When the stock item, a message reminding m is displayed.

s have the same bar code?

u stock the same product in different h as a mobile phone case in red or individually, as a six-pack, or as a ceiving a product into stock with the g stock item, you simply open a Stock

The list of menu items appears.

idual Units option is selected. If it is, it it ( ).ress ESC (on your keyboard) to exit the

he Scan Individual Units option once. option.

a regular customer of the store. She olator. She will pay the full amount by

H O W D O I M A K E A S A L E ?

Can I track stock in fractional quantities?

Yes. When setting up an item in the Stock window, select the Fractional Quantities option if you want to buy or sell fractional quantities of it. This allows you to enter decimal values and fractions in the Qty field of transaction windows.

Can I create a new stock item without receiving it into stock?

Yes. You can create a new stock item and enter full stock item information—such as cost, recommended retail price and reorder quantities—in the Stock window (CTRL+O). This is useful when you order a new product you haven’t stocked before.

item?

You set stock holding levelMax Qty and Min Qty fielquantity of the stock item you reach the Min Qty foryou to reorder the stock ite

Can multiple stock item

Yes. This is useful when yocolours and quantities, sucblack, or cans of beer sold 24-can carton. If you are resame bar code as an existin

How do I make a sale?

Different businesses require different information to be recorded for a sale. With RetailManager you can customise the information you want to record when you make a sale.

Before you start

For the exercises in this Guided Tour to work correctly, you must deselect the Scan Individual Units option. This is an option in RetailManager that makes the quantity of a stock item always default to ‘1’.

1 Go to the Tools menu.

2 Check if the Scan Indivwill have a tick next to

If it is not selected, pmenu.If it is selected, click tThis will deselect the

Story Lorraine Gibson is wants to buy a coffee percEFTPOS.


To make a sale 7 If a reminder message appears, click OK or press ENTER to continue.

aine a 2% discount on her purchase. the Discount field, located at the dow. Then, type 2% and press ENTER.

ted and deducted from the total

section, press C to highlight the and then press ENTER again. The played in the Paying field.

it - F10 or press F10 to commit the

minding you that you have not ial numbers, click Yes.

essage appears, click Yes to commit le is recorded and a sales docket is

tion - SA window.

.

8 M Y O B R E T

1 Go to the Transaction menu and choose Sales (or, press F6). The Sales window appears.


3 Enter Lorraine’s customer number (6) in the Customer field and press ENTER twice.

4 In the Code field, type 5. This is the bar code (or stock item number) of the stock item being sold.

5 Press ENTER. The stock item details appear. Notice that this stock item has a tax code of ‘GST’. In this database, the GST tax code is allocated to all items that attract Goods and Services Tax.

NOTE : Tax information A quick way to see the tax information for this sale is to press CTRL+T while the cursor is in the Tax field.

6 Press ENTER to move to the Qty field. Then, press ENTER to accept the quantity of one.

8 You decide to give LorrPress ENTER to move to bottom right of the winThe discount is calculainvoice price.

9 In the Payment detailsCheque payment type amount (126.42) is dis

10 Press ENTER, click Commtransaction.

11 If a message appears reentered all required ser

12 When a confirmation mthe transaction. The saprinted.

13 Close the Last Transac

14 Close the Sales window

1 9

Questions about sales How can I avoid discounting an item by too much

ckly view the cost, gross profit (dollars) e) of a sale before you enter the ress F3 when the cursor is in the

Sales window that I don’t need?

the Customer, Sell, Custom and s window. To choose the fields you up menu, choose Options, and then

field in the Sales window?

ield in any RetailManager window.

ery address?

ry while in the Sales window and details. You can also add a delivery d on the docket or invoice.

rraine walk out of your store with the des she also needs a coffee percolator. -by, leaving a $20 cash deposit. Jane is ater.

H O W D O I M A K E A L A Y - B Y S A L E ?

I can’t remember the bar code of a stock item. How do I search for it?

There are several methods for searching for a stock item in RetailManager. You can type the equals sign (=) in the Code field, followed by the first few letters of the item description. Then press ENTER. A list of stock items that start with the letters you entered is displayed. You then select the stock item from the list.

You can also click the search icon ( ) next to the Code field—or press F2 while the cursor is in the Code field—to display the Search for Bar code window.

Can I make the quantity always default to ‘1’ as supermarkets do?

Yes. RetailManager has a Scan Individual Units option. This option is in the Tools menu. Select it and a quantity of 1 will always appear in the Qty field in the Sales window.

during a sale?

RetailManager lets you quiand gross profit (percentagdiscount amount. Simply pDiscount field.

Can I skip fields in the

Yes. You can choose to skipDiscount fields in the Salewant to skip, go to the Setclick the General tab.

How do I move back a

Press F12 to move back a f

How do I enter a deliv

Press CTRL+A or click Deliveenter the delivery address date. The details are printe

How do I make a lay-by sale?

A lay-by sale is as easy to record as a standard sales transaction, except that there is an added step of recording the customer’s name and address.

Story Jane Petrie sees Locoffee percolator, and deciShe decides to buy it on laya new customer to Clearw


To make a lay-by sale Enter the customer’s name, address and phone number in the appropriate fields:

nd97

e information. When a confirmation Yes. The Sales window reappears.

rsor is in the Code field.

ENTER.

ept the quantity of one.

minding you to the reorder the stock ENTER to continue.

sh payment type is highlighted.

the Paying field and press ENTER again

y-by payment type and then press e sale, ‘$109’, is assigned to the lay-by

e appears reminding you that you quired serial number details, click Yes

e transaction. The lay-by details are lay-by number is allocated to the is then printed.

tion - LB window.

.

0 M Y O B R E T



3 Enter the customer’s details before you process a lay-by. Press F5 in the Customer field. The Create New Customer window appears.

Jane Petrie15 Malachi St, RichmoMelbourne, Victoria 39PH 9771 3874

4 Press F10 to commit thmessage appears, click

5 Press ENTER until the cu

6 Type 5, and then press

7 Press ENTER again to acc

8 If a message appears reitem, click OK or press

9 Press ENTER until the Ca

10 Press ENTER, type 20 in to record the deposit.

11 Type L to select the LaENTER. The balance of thpayment type.

12 Press ENTER. If a messaghave not entered all reto continue.

13 Click Yes to commit threcorded and a uniquelay-by. A lay-by docket



2 1

enter Jane’s customer number (9).

ears in the window. The lay-by Lay-by Id field.

sh payment type is highlighted. Jane is by cheque on her lay-by, so type C to ent type. Press TAB and type 20 in the

R to record the lay-by payment.

ay-by payment type, and press ENTER wing ($89) to lay-by.

minding you that you have not ial numbers, click Yes to continue.

essage appears, click Yes to commit

ents window.

lay-bys

a lay-by?

can change the price or quantity of a also add and delete stock items on an e in the Lay-by Payments window

ayment?

the Lay-by Payments window. If against the lay-by, a window appears to refund the customer.

H O W D O I M A K E A L A Y - B Y P A Y M E N T ?

How do I make a lay-by payment?

Customers may return to your store periodically to make lay-by payments until the full amount of a lay-by sale has been paid.

RetailManager’s lay-by payments feature provides a simple way to process customer lay-by payments.

Story Jane Petrie (the new customer who earlier began a lay-by for a coffee percolator) has returned to make a $20.00 lay-by payment.

To make a lay-by

1 Go to the Transaction menu and choose Lay-by Payments (or, press SHIFT+F7). The Lay-by Payments window appears.


3 In the Customer field,

The original lay-by appnumber is listed in the

4 Press ENTER until the Camaking a $20 paymentselect the Cheque paymPaying field. Press ENTE

5 Type L to choose the Lto assign the balance o

6 If a message appears reentered all required ser

7 When a confirmation mthe transaction.

8 Close the Lay-by Paym

Questions about

Can I make changes to

Yes. In RetailManager you lay-by stock item. You canexisting lay-by. This is don(SHIFT+F7).

Can I refund a lay-by p

Yes, you refund a lay-by inpayments have been madewhere you can select how


How can I keep track of how many outstanding lay-bys What if the customer wants to pick up half the lay-by k?

er has two $50 products (‘A’ and ‘B’) 0 deposit. The customer wants to t and collect product A. In this case, B from the lay-by, record the $30 lay-by for product A, and then create B with a $10 deposit against it.

le

menu and choose Sales (or, press F6). ears.

2 M Y O B R E T

there are?

Go to the Tools menu and select Reporting. The Reports Index window appears. Choose Customer and then select the Lay-by Detailed, Lay-by Summary, or Lay-by Debtors report. The Lay-by Detailed report lists each stock item, the amount paid and balance outstanding for each lay-by. The Lay-by Summary report lists the quantity of each stock item you have on hand and on lay-by.

now and half next wee

Say, for example, a customon lay-by, with an initial $2make another $40 paymenyou would delete product payment to complete the another lay-by for product

How do I make an account sale?

An account sale is very similar to a normal sale. Simply select Account as the payment type in the Payment details section of the Sales window. The entire amount of the sale is displayed on the account. Any deposit paid by cash, cheque or credit card, for example, is shown as a payment on the account.

Story Donald Sundstrope wants to purchase two kettles and put them on account. He is a regular account user, and his account is up to date.

To make an account sa

1 Go to the Transaction The Sales window app

2 3


7 Press A twice to highlight the Account payment type. Press ENTER to process the payment. The amount ‘$51.98’ appears

yment type and the commit pears.

to commit the transaction.

tion - IV window.

.


er number (4) and press ENTER. d in the window.

e Paying field in the grid.

field. Press ENTER to highlight the Cash

Cheque payment type, and then to commit the transaction.

ents window.

H O W D O I M A K E A N A C C O U N T P A Y M E N T ?

3 You can’t remember Donald’s customer number, so type =Don in the Customer field and press ENTER. His name and number (4) are displayed.

4 Press ENTER to move to the Code field.

5 Type 1, the bar code of the kettle, and press ENTER.

6 Press TAB and change the quantity to 2, then press ENTER or TAB until the Cash payment type is highlighted.

beside the Account patransaction message ap

8 Press ENTER or click Yes



How do I make an account payment?

Story Donald returns the following week to make a $30.00 payment on his account.

To make an account payment

1 Go to the Transaction menu and choose Debtor Payments (or, press SHIFT+F6). The Debtor Payments window appears.


3 Enter Donald’s customDonald’s invoice is liste

4 Press TAB to move to th

5 Type 30 in the Paying payment type.

6 Press C to highlight thepress ENTER three times

7 Close the Debtor Paym


Questions about accounts I know I have to record customer details to record a e as setting up an account?

nly used to record customer y-bys and credit notes. A customer ou complete the Show Account omers window.

ms for each customer account?

er of days, either from the end of the the invoice.

s a penalty for late payment and unt for early payment?

Debtor Payments window by tive percentage in the Discount field

harge for each payment.

4 M Y O B R E T

Can I run any account reports in RetailManager?

Yes. Go to the Tools menu and select Reporting. The Reports Index window appears. Select Customer. The Aged Debtors report lists all of your outstanding debtors, together with total amount owing for each month. You can filter the Debtors report according to a number of criteria, for example, individual customers. Then when you run the report, the report lists the details of each invoice, together with the total amount outstanding for each customer.

What do I do at the end of the month when I send out accounts?

Simply print or email your statements. To do this, go to the Contact Management menu and select Print/Email Customer Statements. You can also run the Aged Debtors report as a quick check before printing or emailing customer statements.

lay-by. Is that the sam

No. A customer record is oinformation required for laaccount is created when yDetails section of the Cust

Can I set individual ter

You can specify any numbmonth or from the date of

Can I charge customergive customers a disco

Yes, you can do this in theentering a positive or negafor a discount or penalty c

2 5


umber (9) in the Customer field and

2 and press ENTER.

ept the quantity of one.

minding you to reorder the stock item, to continue. The stock item details

ent discount on the quote, press ENTER t field (located at the bottom right of e 2% and press ENTER. The discount is d from the total quote price.

section, press Q to highlight the

amount (881.02) appears next to the

essage appears, click Yes. The quote is

tion - QU window.

.

When you create a quote, the stock remain the same.

H O W D O I C R E A T E A Q U O T E ?

How do I create a quote?

A quote is a non-sale transaction that enables you to provide a customer with a price for goods or services. You can print or email quotes to customers. A quote can be cancelled or, if a quote is to be processed as an actual transaction, it can be converted to a sale, lay-by, customer special order, sales order or account sale.

Story Jane Petrie is interested in purchasing a cappuccino maker for her staff at work. She would like a quote for the cappuccino maker.

To create a quote



3 Enter Jane’s customer npress ENTER twice.

4 In the Code field, type

5 Press ENTER again to acc

6 If a message appears reclick OK or press ENTER

appear.

7 To give Jane a two per cto move to the Discounthe window). Then, typcalculated and deducte

8 In the Payment detailsQuote payment type.

9 Press ENTER again. The Quote payment type.

10 When a confirmation mrecorded.



NOTE : No stock adjustment level of the items in the quote


frame, click the Cheque option, as e that Jane wants to use to pay for the amount of 881.02 appears in the

he quote as a sale. When a message that you have not entered all the s, click No to return to the Quote

top left of the window. The Quote w appears.

ry. In the new row that is added, type bers column and click OK to return to indow.

d select Print. When a confirmation Yes. The serial number is recorded and leted.

erter window.

6 M Y O B R E T

How do I convert a quote?

You can convert a quote to a sale, lay-by, customer special order, sales order or account sale by using the Quote Converter.

Story Jane returns two days later to purchase the cappuccino maker.

To convert a quote to a sale

1 Go to the Transaction menu and choose Quote Converter (or, press SHIFT+F9). The Quote Converter window appears.


3 Enter Jane’s customer number (9) in the Customer field, and press ENTER.

Jane’s quote is displayed. The date and time the quote was made are displayed at the top right of the window.

4 Click Profit to view the cost and estimated gross profit as a dollar amount, and as a percentage of the total quote. Click Profit twice more to display the payment fields.

5 In the Payment detailsthis is the payment typcappuccino maker. ThePaying field.

6 Press ENTER to process tappears reminding yourequired serial numberConverter window.

7 Click Serial No. at the Serial Numbers windo

8 Click Create Serial Ent1024 in the Serial Numthe Quote Converter w

9 Click Commit - F10 anmessage appears, click the transaction is comp

10 Close the Quote Conv

2 7

About serial numbers Questions about quotes

n a quote?

RetailManager as a non-sale t record payments against it. You must r type of transaction before you can vert a quote using the Quote

e on a quote?

and choose Options. The General Click the Other tab. In the Quote Quotes Expire in option and type the jacent field.

ports that I can run to view my

and choose Reporting. The Reports lect Customer and then select either s Summary to view or print a report

H O W D O I C O N V E R T A Q U O T E ?

RetailManager enables you to keep a record of the serial numbers of items you have in stock. This is particularly useful for tracking manufacturers’ product recalls, or in situations where manufacturer warranties may apply.

The Clearwater shopfront contains a number of stock items that have serial number tracking enabled, including the cappuccino maker. You set tracking of serial numbers for a stock item by selecting the Track Serial Number option in the Stock window.

Can I place a deposit o

No. A quote is processed intransaction and you cannoconvert a quote to anotherecord a payment. You conConverter.

Can I set an expiry dat

Yes. Go to the Setup menuOptions window appears.Options group, select the number of weeks in the ad

Are there any quote reoutstanding quotes?

Yes. Go to the Tools menuIndex window appears. SeQuotes Detailed or Quoteabout outstanding quotes.



er number (6) in the Customer field

e field, and then press ENTER. The indow appears.

or. The item details appear in the

nter the stock item with a negative

to highlight the Discount field.

t field. (The original sale detailed in ’ on page 17 included a discount to riginal purchase price.)

t of the sale is updated to ‘-$126.42’.

list, use the up and down arrow keys te payment type.

8 M Y O B R E T

How do I process returns?

While you cannot delete transactions in RetailManager, you can refund a sale simply by entering negative quantities of an item. You then process the refund as a normal sale transaction, and choose the payment type appropriate for the refund. In addition to being able to refund by cash, credit card and EFTPOS, you can also refund by credit note. When a refund is allocated to a credit note, the available credit for the customer is increased by the amount of the refund—the credit can be spent by the customer at a later date.

Story Lorraine Gibson is returning her coffee percolator. Lorraine decides she doesn’t want it; instead, she wants the wok she saw last week. Unfortunately, you don’t have any woks in stock today, so you refund her by credit note, which she can redeem when the woks are back in stock.

To process a return



3 Enter Lorraine’s customand press ENTER twice.

4 Type =coff in the CodSearch for Bar code w

5 Select Coffee PercolatStock window.

6 Click in the Qty field. Equantity, i.e. type -1.

7 Press TAB or ENTER twice

8 Type 2% in the Discoun‘How do I make a sale?Lorraine of 2% of the o

9 Press ENTER. The amoun

10 In the Payment detailsto select the Credit No

2 9

11 Press ENTER to accept the Credit Note payment type, and then press ENTER again.

12 Press ENTER or click Yes to commit the transaction.

d against Lorraine’s customer record, et is printed.

tion - SA window.

.

item

menu and choose Goods Received ds Received window appears.


e Tax option by pressing the SPACEBAR then press ENTER.

field and press ENTER. Sampson Supply ars in the Supplier name field.

H O W D O I C R E A T E A N E W S T O C K I T E M ?

If a message appears reminding you that you have not entered all required serial numbers, click Yes.

A credit note is recordeand a credit note dock



How do I create a new stock item?

When you receive a new stock item from a supplier, you don’t always have time to enter the full details of the item. If you want, enter just a few details and then enter the full details later.

Story You receive a delivery of stock. It is an electric can opener that you haven’t stocked before. You will need to create a stock record.

To create a new stock

1 Go to the Transaction(or, press F7). The Goo


3 Select the Costs includon your keyboard and

4 Enter 2 in the SupplierCompany Pty Ltd appe


5 Press TAB twice to move to the Invoice No. field. Enter the invoice number showing on the supplier’s invoice (for this

10 Press TAB to move to the Department column. From the Department list, select Deli.

the first Categories column, and list.the second Categories column. Select e list, and then type Cheese. Then,

the third Categories column and ist.

e Tax column. Check that the tax code

e Unit Cost field, and type a unit cost

e RRP field and enter a retail price of

e Qty field and enter a quantity of 20 s ENTER.

to move to the Expected field, and

to commit the transaction.

ved window.

take for the Deli department.

ter stock counts for four of the stock nd then adjust the count for one of

0 M Y O B R E T

example, enter 103347), then press ENTER.

6 Enter 10 in the Code field for the bar code of the new stock item, and press ENTER. (You can use any bar code number that is not already assigned.) An information message appears.

7 Click Create. A message appears asking you if you want to enter full stock item details.

8 Click No to use the fast method of creating a new stock item. The cursor appears in the Description field.

NOTE : Entering full details If you want to enter the full details for a new stock item, click Yes to open the Create New Stock Item window. You can enter complete details for the item in this window. When the details are committed, you will be returned to the Goods Received window.

9 In the Description column, enter Feta.

Select the categories:a Press TAB to move to

select Farm from theb Press TAB to move to

<Add New> from thclick OK.

c Press TAB to move toselect Pkt from the l

11 Press TAB to move to thselected is GST.

12 Press TAB to move to thof $6.95.

13 Press TAB to move to th$9.95.

14 Press TAB to move to thfor the stock item. Pres

15 Press TAB or ENTER twicetype 139.00.

16 Press F10 and click Yes

17 Close the Goods Recei

How do I handle stocktakes?

RetailManager has powerful tools to help you monitor and adjust your inventory. You can:

run a complete stocktake, manually or electronically

run a partial stocktake of a specific department or category

adjust the inventory level of a single stock item.

Story Run a partial stock

In this exercise, you will enitems in this department, athem.

3 1

Before you begin 4 From the Department list, select Deli.

d 3 lists, select N/A.

n message appears.

Stock Items window appears.

e transaction. The Reassign Stock .

ke

gement menu and choose Stocktake he Stocktake window appears.

forming you that all opened windows .

ge appears informing you that all l, partial and single) can be performed TER or click OK.


ct Partial Stocktake.

H O W D O I H A N D L E S T O C K T A K E S ?

You need to assign two more items to the Deli department (you have already assigned two stock items to this department: Ham - sliced in ‘To reassign stock items’ on page 14, and Feta in ‘To create a new stock item’ on page 29).

To assign stock items to a department

1 Go to the Stock Management menu and choose Reassign Stock Items. The Reassign Stock Items window appears.

2 From the Department list, select Default, and then click Load. The stock items in the Default department appear.

3 Select Bread and Salami, and then click Reassign Department & Categories. The Select to Reassign window appears.

5 From Category 1, 2 an

6 Click OK. An informatio

7 Click Yes. The Reassign

8 Press F10 to commit thItems window appears

9 Click Cancel.

To run a partial stockta

1 Go to the Stock Mana(or, press SHIFT+F11). T

If a message appears inwill be closed, click OK

If an information messastocktake functions (fulin this window, press EN


3 From the Type list, sele


4 Click View Selection. The Limit Selection window appears. 9 Enter the quantity of the Bread stock item. To do this: code field (the bar code for Bread) details of the stock item appear in the

ly in stock is 1, so enter 1 in the Qty ote that this time the number

ause the amount matches what is

e Ham - sliced stock item. To do this:ode field (the bar code for ess ENTER. The details of the stock item w.ly in stock is 22.5, so enter 22.5 in the dd.

e Salami stock item. To do this:ode field (the bar code for Salami) and ils of the stock item appear in the

ly in stock is 15.5, so enter 15.5 in the dd.

ort to run the report. The ows if there is any variance between nventory quantity of the stocktake

nly outages in the report.one as the field to group by. he default sort orders.

screen, listing any stock item

ock items, assume that the missing

ow. The Stocktake window reappears.

2 M Y O B R E T

5 From the Departments list, select Deli.

6 If there are any category values selected, deselect them. This is to ensure that the stocktake is not confined to a particular category value.

7 Click OK.

If a message appears asking if you want to print Stock Sheets, click No. The Stocktake window reappears.

8 Enter the quantity of the Feta stock item. To do this:a Enter 10 in the Bar code field (the bar code for Feta) and

press ENTER. The details of the stock item appear in the window. Note that the expected quantity also appears.The quantity currently in stock is 20, but for this example, assume you can only find 15.

b Enter 15 in the Qty field and click Add. Note that the number appears in red because it does not match the expected amount.

c If a message window appears, click Yes or press ENTER.The stock item description and quantity appears in the grid.

a Enter 219 in the Barand press ENTER. Thewindow.

b The quantity currentfield and click Add. Nappears in black, becexpected.

10 Enter the quantity of tha Enter 31 in the Bar c

Ham - sliced) and prappear in the windo

b The quantity currentQty field and click A

11 Enter the quantity of tha Enter 33 in the Bar c

press ENTER. The detawindow.

b The quantity currentQty field and click A

12 Click Discrepancy RepDiscrepancy report shthe stocktake and the iitems.a Click OK to display ob Click OK to select Nc Click OK to accept t

The report appears on shortages.

After recounting the ststock items are found.

13 Close the Report wind

3 3

14 Click in the Count column for any stock item that showed a shortage on the report. The details of the item are displayed

Can I make transactions during a stocktake in

while running your stocktake, you can er each sale, you need to return to the termine if the stock items sold have , you can simply enter a negative k item. If not, then you don’t have to

tions to a stocktake in

tted the stocktake, then you can do a

gement menu and choose Stocktake he Stocktake window appears.

forming you that all opened windows .

ge appears informing you that all l, partial and single) can be performed TER or click OK.


ct Single Item Stocktake.

he stock item, and then enter the new d. Then, click Add.

new count.

ck item you want to amend the

indow.

H O W D O I H A N D L E S T O C K T A K E S ?

in the Stocktake window.

15 In the Qty field for the item, replace the quantity with the correct quantity, and click Add. The stock item reappears in the grid with the correct quantity.

16 Repeat from step 14 above for any other stock items that showed a shortage on the report.

17 Click Discrepancy Report and click OK to the report criteria options (as in step 12).

The report should now show no stock shortages. Close the Report window.

18 Click Commit - F10 to commit the stocktake.

19 When a warning message appears, click OK to update the database. The stocktake is committed.

20 When a confirmation message appears, click OK.

21 Close the Stocktake window.

Questions about stocktakes

Can I still do a manual stocktake in RetailManager?

Yes. You can print stock sheets listing all your stock items. You can enter stocktake counts on these sheets and then, if required, enter the counts into RetailManager.

Can I use a bar code scanner?

Yes, you can use a bar code scanner. However, if the cable on the bar code scanner is not long enough, you may need to purchase a cordless version.

RetailManager?

Yes. If you are still trading continue to make sales. AftStocktake window and dealready been counted. If soquantity count for the stocadjust anything.

How do I make correcRetailManager?

If you have already commisingle-item adjustment.

1 Go to the Stock Mana(or, press SHIFT+F11). T

If a message appears inwill be closed, click OK

If an information messastocktake functions (fulin this window, press EN


3 From the Type list, sele

4 Enter the bar code for tquantity in the Qty fiel

5 Press F10 to record the

6 Repeat this for each stoquantity for.

7 Close the Stocktake w



nt for the cash drawer for each s:ent type and press ENTER.

mount Counted/Paying field and

ayment type and press ENTER. Amount Counted/Paying field and

ls of the transactions you have entered

press F10 to commit the cashup

ing that appears. tion about whether the totals are

essful cashup message.

n menu and choose Print Cashup hup Reports window appears.

4 M Y O B R E T

How do I cash up?

You’re tired; it’s the end of the day, and you want to cash up as fast as possible with minimum effort. You also want to be sure that your takings are all entered correctly.

RetailManager defines a session as the period of time between two consecutive cashups. In RetailManager you can cash up as often as you like. Every time you cash up, you can run reports about transactions, sales, account sales and debtor payments for the session.

Before you start to cash up, you may want to print the till balance to assist you with the cashup procedure. The till balance sheet lists the expected amount for each payment type.

To print the till balance

1 Go to the Reconciliation menu and choose Print Till Balance. The Till Balance report appears.

2 Print the till balance. If you are printing:to an A4 printer, click the print icon at the top left of the windowto a docket printer, click Print - F4 or press F4.

To cash up

1 Go to the Reconciliation menu and choose Cashup / End of Day. The End of Session Reconciliation - Cashup Drawer A window appears.


3 Enter the takings amoupayment type as followa Select the Cash paymb Enter 20.00 in the A

click Add.c Select the Cheque pd Enter 931.02 in the

click Add.

These amounts are totain this tutorial.

4 Click Commit - F10 or transaction.a Click Yes to the warnb Click Yes to the ques

correct. c Click OK to the succ

5 Go to the ReconciliatioReports. The Print Cas

3 5

6 Select the cashup you just completed. Can I reprint old cashups?

ion menu and choose Print Cashup ny of the Reconciliation reports. Use board to select the cashup session you

e during the day?

what you should have in your till for mount should match the amount of

inus the float). To print a till balance, enu and choose Print Till Balance.

f checking how sales are going

mmary window. To open the Sales he Reconciliation menu and choose

w graphically displays sales and profit r selected period, for all tills on your er). You have the option of viewing

profit in dollars and gross profit

H O W D O I C A S H U P ?

7 Click View for each report (Cash Summary, Transaction Summary, Sales Summary, Detailed Transaction Summary). Note that you need to close the report window before viewing the next report.

You can also use these reports to check your takings against the amounts recorded in RetailManager.

8 Close the Print Cashup Reports window.

Questions about cashing up

If I have a network, can I cash up tills together?

Yes. In RetailManager, you have the option of cashing up each cash drawer individually, or cashing up multiple cash drawers from a single computer. For example, in a store which has four tills, you may need to cash up two cash drawers from your back office computer, and have the other two computers cash up individually. To set up the cash drawers that each computer uses in your network, go to the Setup menu and choose Hardware. All computers that share the same cash drawer, such as ‘Cash Drawer A’, are cashed up together.

Yes. Go to the ReconciliatReports. You can reprint athe arrow keys on your keywant to reprint reports for.

Can I print a till balanc

Yes. A till balance displays each payment type. This acash in your cash drawer (mgo to the Reconciliation m

What’s the best way oduring the day?

You can view the Sales SuSummary window, go to tSales Summary.

The Sales Summary windototals for the current day onetwork (not per cash drawthe number of sales, grosspercentage.


What’s Selling report

and select Reporting. The Reports .

he What’s Selling report.

tomise your report:the date range you have used in this

nter the range as a minimum of 1 and click OK. from the Departments list, select gories are not selected, select the icking the Select All icon ( ) above click OK.elect all suppliers by clicking the Select he list. Then, click OK.

6 M Y O B R E T

How can I monitor business performance? (Reports)

In RetailManager, you can print a range of reports to help you analyse your business performance. To access these reports, go to the Tools menu and select Reporting. In this tutorial, you are shown how to create two reports: the What’s Selling report and the Profit by Product report.

NOTE : If you have not selected a printer for reports, you will not be able to preview or print a report (see page 6).

The What’s Selling reportThe What’s Selling report lists what’s selling in your store. This includes the cost, quantity currently in stock or on lay-by, and new lay-bys and sales for the specified time period for each stock item sold.

This report, like many RetailManager reports, has flexible report filters, making it easy for you to include on the report only the information you want.

To create and view the

1 Go to the Tools menu Index window appears

2 Select Sales and then t

3 Use report filters to cusClick Date(s), enter tour, and click OK.Click Range(s) and ea maximum of 5, andClick Categories and<All>. If all three catecategory values by cleach category. Then,Click Suppliers and sAll icon ( ) above t

3 7

4 Click Preview to view the What’s Selling report. The report is displayed.

To create and view the Profit by Product report

and select Reporting. The Reports .

the Profit By Product report.

tomise your report:the date range you have used in this

nter the range as a minimum of 1 and and click OK.lect <All> departments, select all the icking the Select All icon ( ) above hen click OK.t all suppliers by clicking the Select All ist, and then click OK.

he Profit By Product report. The

print out the report, save it to file, or

duct report.

H O W C A N I M O N I T O R B U S I N E S S P E R F O R M A N C E ? ( R E P O R T S )

A sample of the What’s Selling report is shown below.

The information displayed depends on the dates used in these exercises.

5 You can now choose to print out the report, save it to file, or email it.

6 Close the What’s Selling report window.

The Profit by Product reportThe Profit by Product report shows you what profit you are making on sales of a specific product or range of products over a specified period of time.

1 Go to the Tools menu Index window appears

2 Select Profit and then

3 Use report filters to cusClick Date(s), enter tour, and click OK.Click Range(s) and ea maximum of 100, Click Categories, secategory values by cleach category, and tClick Suppliers, selecicon ( ) above the l

4 Click Preview to view treport is displayed.

5 You can now choose toemail it.

6 Close the Profit by Pro


o Area Graph and select the Show 3D

The graph is displayed.

e graph

e number of sales, the dollar turnover all in one graph. This can help you

h

g while pressing the right mouse

k Reset.

to print the graph.

8 M Y O B R E T

How can I monitor business performance? (Graphs)

In RetailManager, you can produce graphs to help you analyse your business performance. Viewing your business information in a graph can tell you very quickly whether sales are up or down.

To view the information you have entered in this tour in a graph

1 Go to the Tools menu and choose Graphing (or, press CTRL+G). The Graphing window appears.

2 To view a graph similar to the one shown on this page:a From the Data Grouping list, select Months by Year.b Enter the start and end date range that applies to the dates

you have used in this tour.

c Set the graph types tGraph option.

d Click Display - F10.

Graph features

View comparisons on on

You can choose to show thand the dollar gross profit—analyse your profit results.

Scroll and reset the grap

To scroll the graph, drabutton.

To reset the graph, clic

Print the graph

Press F4 or click Print - F4

3 9

x codese Admin menu and choose Set Tax t window appears. Compare the the one used in your MYOB business ecessary, adjust the tax codes list in gement software to include the codes

MYOB account number in the A/C for ed for each of the RetailManager tax an Export Tax Code corresponding to ement software tax code.

s should also be linked to your GST r.

counting data from agerr cashup, go to the File menu and port.

10.

een successfully completed, a window ber of suppliers, purchases and

his data is exported in a single file

E X P O R T I N G A C C O U N T I N G D A T A F R O M R E T A I L M A N A G E R

Exporting accounting data from RetailManager

You can export your sales and purchase transactions recorded in RetailManager to MYOB business management software such as MYOB Accounting, MYOB Accounting Plus or MYOB Premier.

Use the steps below as a guide. For more details, see the MYOB RetailManager User Guide (go to the Help menu and choose User Guide).

Step 1: Set up MYOB business management softwareBefore you can import RetailManager data into your MYOB business management software, you need to set an option in your MYOB business management software’s Preferences window for the software to look for a RetailManager import file when it starts up.

1 Start your MYOB business management software.

2 Go to the Setup menu, choose Preferences and click the System tab.

3 Select the I Use MYOB RetailManager option.

Step 2: Set up accounting export in RetailManagerIn RetailManager, you need to set up your accounting options and specify the tax codes to be consistent with those in your MYOB business management software.

You can set up accounting options in the Accounting section of the Options window (accessed from to the Setup menu). You will need to select your MYOB accounting package, enter the path to the software and enter your account numbers.

Step 3: Set up taIn RetailManager, go to thCodes. The Tax Codes Lisdisplayed tax code list withmanagement software. If nyour MYOB business manaused in RetailManager.

You should ensure that an tax on Sales field is matchcodes. You should also set the MYOB business manag

Your GST and FRE accountCollected account numbe

Step 4: Export acMYOB RetailMan1 After you complete you

choose Accounting Ex

2 Click Export or press F

When the export has bappears stating the numsessions exported. All tnamed Retail.txt.

3 Click OK.


Step 5: Import from RetailManager into 1 Go to the File menu and choose Accounting Export.

n No. field of the session you want to

ing if you want to re-export that

ppears asking you if you want to turns dated with this session.

purchases and returned goods that the cashup session, select Yes.d the purchases into your MYOB

nt software, select No.

the selected cashup session changes l be Exported’. When you next export, this cashup session will be

n to MYOB Cover is recommended for tailManager. Subscription purchasers over as part of their subscription hase price of each RetailManager -year subscription to MYOB Cover. On entitlement, your MYOB Cover enewed at your expense. If a Cover is not continuously maintained, supported by MYOB.

0 M Y O B R E T

MYOB business management software1 If your MYOB business management software is already

running, go to the File menu and choose Import Data and then RetailManager.

2 If your MYOB business management software is not running, start it. A window appears asking if you want to import the Retail.txt file.

3 Click Yes.

Re-exporting RetailManager transactionsYou can re-export your cashup session or re-export any purchases within that session.

2 Double-click the Sessiore-export.

A message appears asksession.

3 Click Yes. A message ainclude purchases or re

4 If you:need to re-export thewere entered duringhave already importebusiness manageme

The comment next to from ‘Exported’ to ‘Wilperform an accountingre-exported.

MYOB support

Our retail technical support team can offer assistance with installing, using and troubleshooting MYOB RetailManager. However, support cannot provide assistance with issues arising from hardware or operating system faults, or incompatible hardware or software. You may need to contact an MYOB RetailManager Professional if these issues arise.

Purchase and register MYOB RetailManager

Upon registration of RetailManager, your business is automatically entitled to one full year of seven days a week MYOB Cover1. MYOB Cover keeps you up to date with the latest version of RetailManager, the latest tips and techniques, and information about how any changes in the business and legislation environment might affect your business.

1. Continuous subscriptiothe successful use of Reare entitled to MYOB Ccommitment. The purcproduct includes a oneexpiry of this one-yearsubscription must be rsubscription to MYOB the product will not be

4 1

MYOB Cover MYOB RetailManager Professionals

essionals provide independent on-site ilManager and associated products

needs and analysis

ion, setup and implementation

and peripheral solutions

pport for RetailManager

e maintenance

business management software.

, MYOB RetailManager Professionals

Professionals call 1300 555 111, email visit myob.com.au/possearch

st Drive useful.

ion on specific features of our website at myob.com.au or call us

[email protected]

M Y O B S U P P O R T

MYOB Cover provides your business with:

1300 number access to MYOB technical support, seven days a week

email and fax access to MYOB technical support

all upgrades and updates we release for your product

regular communications including Coverage, our monthly e-newsletter

exclusive discounts and special offers.For the terms and conditions of MYOB Cover, visit myob.com.au/cover.

Pay-Per-Call Support If you do not renew your MYOB Cover subscription, you can access MYOB technical support on a Pay-Per-Call basis. Pay-Per-Call Support is charged at a per-minute rate and a minimum charge applies. Prices and conditions are subject to change without notice and are available from MYOB by calling 1300 555 115.

Support notes You can access a wide range of technical support notes at myob.com.au/supportnotes

Keep up to date with RetailManager on the Web The MYOB website (myob.com.au/retail) is updated frequently and contains the latest RetailManager information, news, and links to many useful resources.

MYOB RetailManager Profassistance with MYOB Retaand services, including:

Retail business system

RetailManager installat

Point-of-sale hardware

On-site training and su

RetailManager databas

Integration with MYOB

As independent businessesoffer a range of services.

For a list of RetailManager [email protected] or

Contact usWe hope you found this Te

If you need more informatRetailManager, please visiton 1300 555 111.

You can also email us at rm

http://www.myob.com.au/cover

http://support.myob.com.au

http://support.myob.com.au

http://myob.com/au/retail

mailto:[email protected]

http://www.myob.com.au/possearch

http://www.myob.com.au

mailto:[email protected]

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