MyJohnDeere.comVALUE AND WALK AROUND GUIDE

Launch Phase: 1

MyJohnDeere.com

Plan, run and manage your operationMyJohnDeere.com will be THE integrated off-board platform that helps improve machine

uptime, logistics management and agronomic decision making in a centralized location.

Thus MyJohnDeere will enable customers to access all tools and information they may

need to manage their land and fleet of machines.

Features Included:

Single sign on – all data you need for informed decision making at one single place

Access to JDLink, StellarSupport and other John Deere applications

Location History feature to track the work progress of your machines

New, state-of-the-art Account Management

MyJohnDeere Walk Around Guide MenuMyJohnDeere Walk Around Guide Menu

Roles and Permissions

Pre-Delivery Setup Process

Customer Validation Process

Terminal Transfer

John Deere Location History

Definitions

Account: Unique customer profile including contact information, password/challenge question, username

Organization: Grouping structure of users, machines, data, preferences for a customer in JDLink, Field Connect, or MyJohnDeere.

Legacy Customer: Existing user account in the Stellar, JDLink or MyJohnDeere system prior to Aug. 2013.

Validated: Account state when email, password, and challenge question are confirmed to be associated with customer.

Relationship Type: Agreement between dealer and customer upon how to manage customer’s organization

Permissions: Data access and service capabilities shared between Organizations

Customer Account Validation

Login through MyJohnDeere.com

Once customers/dealers go to JDLink.com the new MyJohnDeere.com login page will appear where he/she needs to insert his/her credentials, (forvalidated accounts the customer will immediately be redirected to theJDLink webpage).

Once customers go to their country specific Stellarsupport.com webpagethe new MyJohnDeere.com login page will appear where he/she needs toinsert his/her credentials, (for validated accounts the user will immediatelybe redirected to his/her country specifc Stellarsupport.com webpage).

Customer Account Validation

Process Overview

Customer signs in with user name and password

System prompts customer to review profile information and update email address

System sends email to customer with link to validate their account

Customer clicks on link and signs into MyJohnDeere

System prompts customer to change password and challenge question

Customer reviews profile information

Customer signs into MyJohnDeere with username and updated password

This will occur ONE time, to ensure customers are in control of their credentials. Customers must validate their account again if email address changes.

TestUser

Step 1Login with current credentials

Step 2Customer reviews profile and ensures information is correct

Customer Account Validation

Step 3System sends validation email to customer

Step 4Click on link in email and sign in to validate

Step 5Change password and challenge question

Customer Account Validation

Step 6Review updated information

Customer Account Validation

TestUser

Step 7Sign in to MyJohnDeere with username and new password

Customer Account Validation

After customers went through the validation process, they will be able to sign in with their Username and updated password and access their applications, machines and data knowing their account is secure.

They would only need to validate their account again if they change their email address in their account profile.

Roles and Permissions

User RolesBy clicking on Operations Center, then My Organization, customers may select their staff members, and adjust their accessrights by altering their roles for JDLink and MyJohnDeere.

Roles and Permissions

Dealer RolesDealer employees work through their Dealer Profile Administrator to grant MyJohnDeere Roles in RBAC (Roles Based Access Control)

Customer Support RoleIf granted: Support customer organizations - add, edit, and manage customer

staff Ability to retrieve customer terminals Manage pre-delivery setup process for dealer Search, edit, and add new profiles Manages relationship types and sharing permissions relationships

Agronomic Specialist Role View and manage all production and agronomic data Able to only view and request permissions access

Dealer Employees

Dealer Profile Administrator

RACF (X) ID

Org-to-Org Permissions

Machine/Terminal Retrieval

Passive Permissions –default to support dealer-customer relationship

Active Permissions –require activecustomer approval

Dealer1. Evaluate what data you

need to execute services and provide support

2. Select Partner organization, request permissions

3. System sends email to customer for approval

Customer1. Approve dealer requested

permissions via email 2. OR Select Partner

organization and assign permissions

Roles and Permissions

Permission Sharing Definitions1 - Machine Data and Services

Machine Performance Data: Access to 3rd party shared machines, JDLink machine data, and related terminal settings, driving directions, and dashboards.

Machine Management: Ability to manage 3rd party shared machines' terminal settings, geofences, alerts, and the ability to view organization preferences, users and user groups.

Machine/Terminal Retrieval Capabilities: Ability to transfer terminals back to dealership organization with notification sent to customer org admin.

2 – Production/Agronomic Data and Services

Production/Agronomic Detail Data: Access to documentation information and Location History (*dealer only)

Prescription Information: Access to prescription files

Setup Information: Access to setup files

3 – Organization Administration

Org Admin-Level Access to Customer Organization Account: Ability to see all customer organization machines, manage settings, users, user groups, org preferences. Jointly manage customer's machines and people in their organization, with exception to add/delete admins.

Roles and Permissions

Pre-Delivery Setup

1. Does Customer have an account? Yes or No?

2. Is Customer part of an Organization? Yes or No

3. Relationship type? Customer Managed, Joint Customer-Dealer Managed. Trigger Validation for Customer Admins.

4. Dealer access permissions –Machine Data, Agronomic Data, Dealer Tools

5. Customer Validates Account/Approves Relationship

Process OverviewThis process is used to setup an Organization-to-Organization Partnership with your customers in MyJohnDeere.

Find Customer/ Partner

Utilize search tool within Stellar Support,

JDLink and MyJohnDeere via searching by

account/organization identifiers

(i.e. username, first name, last name, city,

state, etc)

How?

Why or Why not?

Dealer can perform account setup service for

customer, or customer can perform self setup,

prior to delivery of machine more easily and

eliminate need to create multiple customer

accounts by easily finding the desired account

and organization.

Pre-Delivery Setup

From the User Account results:

Select correct user and click Next

OR don’t see customer, search by Organization

OR create a new user account for them or send then an email

100 Deere DriveUrbandale, IA johndoe@johndeere.com

DEERE FARM INC

Search Again

Pre-Delivery Setup

Step 1 –Does customer have an account?

From the Organization Search results:

1. Select correct Organization and click Add Partner

2. OR search again by the customer information

DEEREFARM1 DEERE FARM INC 100 Deere DriveUrbandale, IA 

Pre-Delivery Setup

Step 2 –Does customer have an organization?

How?

Why or Why not?

Pre-Delivery Setup

Select 1 of 3 relationship types:

• customer managed

• customer and dealer joint managed

Dealer and customer can select the level of

support needed to manage the customer’s

organization while maintaining compliance with

data management guiding principles

Step 3a – Select Relationship Type

Type of relationship with customer surrounding administration customer organization

Pre-Delivery Setup

Relationship Type Definitions1 – Customer Managed*

Customer will solely manage who has access to the equipment, information, data and people in their account

2 – Joint Managed*

Customer and dealer will jointly manage who has access to equipment, information, data and people

Pre-Delivery Setup

Step 3b – Setup Partner Trigger Validation for Customer Admins

Perform Admin clean-up

How?

Why or Why not?

Dealer identifies admins in customer

organization, sees validation status, and is

able to trigger validation by

updating/reviewing customer admin profile

via the pencil icon

Customer admins must be validated to take

advantage of the MyJohnDeere, JDLink and

Stellar functionalities. Validating early will

eliminate interruptions in process work flows.

Request access to data types and permissions to perform services for the customer

How?

Why or Why not?

Pre-Delivery Setup

Step 4 – Select Org to Org Permissions

Dealer selects machine and/or agronomic

data sets and services they wish to gain

access, and system sends email notification

for approval to customer

Dealer can gain access to data and in order to

perform services for customers while abiding

by keeping the customer in control of their

account

Edit Org to Org Permissions

Org to Org permissions can be edited at any time through

MyJohnDeere Operations Center, under My Organization by

clicking on the Partner

Customers may set up agronomic permissions with non-

dealer Partners, this only includes the following permissions:

Pre-Delivery Setup

All of this can be done before any terminals or machines are

delivered to the dealership or to customer

It can be adjusted or edited at any time from the applications

When setting up the Partner, the customer will receive an email

with a link asking for approval of relationship, data/machine

permissions and capabilities

How?

Why or Why not?

Customer is positioned to be in control of data sharing, while allowing the dealer to

support the setup process

Dealer completes all requested permissions, relationship type, and accesses, system triggers email to

customer to login and approve selections

Dealer can perform services for pre-delivery setup yet still comply with the

customer approving all account creation and access to the data and machines.

The dealer will not gain access to production/agronomic data unless the

customer approves.

Pre-Delivery Setup

Step 5 – Customer Approval

Terminal Transfer Process

MyJohnDeere

Operations Center

Terminal Retrieval Process

MyJohnDeere

Operations Center

Dealer Terminal Retrieval:

Dealer personnel must have the Customer Support role to

retrieve terminals from customer’s Organization

Dealer can only retrieve 3rd party access machines

John Deere Location History What is John Deere Location History?

John Deere Location History enables all JDLink subcribers to

remotely monitor the productivity of their machines in the field

during opertation. User can monitor machine location, machine

state, fuel level, heading, and path based on last known vehicle

position. Location History uses the information gathered from the

machine to display the machines path on the map.

Approved Web Browsers:

Microsoft Internet Explorer 8 and above

Google Chrome

Mozilla Firefox 3.6 and above

Opera 10 and above

Apple Safari 5 and above

Getting Started in MyJohnDeere!

1. Sign in to http://myjohndeere.com with your username and

password.

2. Select Operations Center from the My Solutions menu

John Deere Location History Getting Started in MyJohnDeere!

3. All Location History enabled machines will be displayed.

Continue to zoom in to reach a desired level of detail.

Note: John Deere Location History is a feature only available on

MyJohnDeere.com desktop webpage and m.myjohndeere.com

mobile Website (not available on JDLink.com)

Unpublished work © 2013 Deere & Company. All Worldwide Rights Reserved.THIS MATERIAL IS THE PROPERTY OF DEERE & COMPANY.

ALL USE, ALTERATIONS, DISCLOSURE, DISSEMINATION AND/OR REPRODUCTION

NOT SPECIFICALLYAUTHORIZED BY DEERE & COMPANY IS PROHIBITED.

MyJohnDeere.comVALUE AND WALK AROUND GUIDE

Launch Phase: 1