my n’ice cream study case: management information systems dr. oualid (walid) ben ali university of...
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My N’Ice CreamStudy Case: Management Information
systems
Dr. Oualid (Walid) Ben AliUniversity of Sharjah, Sharjah, UAE
www.walidali.net
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
Our Business: Brief presentation
Ice cream and Juice shop:
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
Our Business: Our goal
Our goal: Increase our Benefit (Increase our Revenue OR Decrease our Cost
Benefit = Revenue - Cost
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
Our Business: the Environment
The Business Environment:
Product or Service
Customers
Staff member
Competitor
Supplier
Our Business: Our goal
Our goal: Increase our Benefit (Increase our Revenue OR Decrease our Cost
Benefit = Revenue - Cost
Product or Service
Customers
Staff member
Competitor
Supplier
Our Business: Our goal
Our goal: How to fulfill this target using Information Systems and Information technology?
Benefit = Revenue - Cost
Product or Service
Customers
Staff member
Competitor
Supplier
Our products & services
In our business we offer products services:
•Ice Cream:
Our products & services
In our business we offer products services:
•Juice:
Our products & services
In our business we offer products services (CATALOG):
Our staff membersIn our business we have several staff members, among them we have:
Our competitors
We are not alone, we have competitors:
Our information systems
Our products and services in the information systems
Our information systems
Our staff members:
Our information systems (TPS): Data
Our transactions: Transaction Processing Systems (TPS)
Our information systems (TPS): Data
Our transactions: Transaction Processing Systems (TPS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): From Data to
InformationOur MIS reports: Management Information Systems (MIS)
Our information systems (MIS): More Data more Info
Our MIS reports: Management Information Systems (MIS)
Our information systems (MIS): More Data more Info
Our MIS reports: Management Information Systems (MIS)
Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)
Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)
Our information systems (DSS): From Info to DecisionOur DSS reports: Decision Support System (DSS)
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
E- and M-Business
The Business Environment:
Product or Service
Customers
Staff member
Competitor
Supplier
Outline
Brief presentation of our business
Our goal
Our Business Environment
Our products and services
Our staff members
E- and M-Business
The power of Information Systems
Conclusion: The power of IS
Information systems is the most powerful weapon which is used nowadays in order to compete.
We have to invest on it: It is not a cost, it is an investment.
Thank You!
