my money steps 030712
DESCRIPTION
My Money Steps presentation by Refat Naz Dhar of Money Advice Trust.TRANSCRIPT
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London Advice Conference
Refat Naz Dhar
Research and Development Manager
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REDUCING UNMANAGEABLE DEBT IN THE UK
CIncreasing the
quality and quantity of money advice in the UK by optimally supporting advisers
FWorking for an
optimal environment for clients & money
advisers & encouraging
responsible lending
ABringing income
into the sector and ensuring it is used
effectively
DPromoting the role
of the money advice sector & enhancing
understanding of the debt and credit
environment
BDelivering high-quality money
advice viaNational Debtline,
Business Debtline & My Money Steps
EBeing a catalyst for
partners to work more closely
together
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• Launched November 2010
• Interactive online advice channel
• Self help with option recognising other channels
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• Online interactive advice service
• Who can use My Money Steps
• Empowering the client
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• Generates advice suggestions based on the user’s financial circumstances
• Advice is generated by using over 300 rules and calculations
• Repeat usage encouraged to ensure interactive
advice
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• Anyone who wants to deal with their debts themselves
• Ideal for those who are confident about using internet tools
• My Money Steps identifies where a referral is more appropriate
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Using My Money Steps to manage debts