my cv(modified)

SOURAV MUKHERJEE [email protected] 9830786986 Date of Birth – 2nd of October 1987 CAREER OBJECTIVES To secure a challenging position where I can effectively contribute my analytical, problem solving skills, experience and application knowledge for the development of the organization, and achieving my personal goal by reaching the next level in the organization HIGHLIGHTS • Over 6 ½ years of experience in diverse fields • Performer to the core with excellent man-management abilities • Result oriented with outstanding performance in previous organisations • Excellent communication skills • Worked with St.Lawrence High School as a Scout Master .(april 2005-March 2010) EDUCATIONAL QUALIFICATION • B.com(H) in management from St.Xavier's Kolkata in the year 20 10. • H.S .E(2007)from St.Lawrence High School Kol kat a wit h Acc ount ing and Bus iness Economic including Business Maths,Bussiness Organisation,Comm Banking and Insurance. • CLASS X(2005) from St.Lawrence High School Kolkata. • Basic Scout Master under Bharat Scouts & Guides COMPUTER SKILLS Packages : MS Office 2003,2007 & 2010. Database : MS Access/MS Excell : Windows XP/Vista/7, Ubuntu, Fedora, Mac OSX, Linux Languages : HTMLX & HTML WORK EXPERIENCE CSR (WIPRO KOLKATA) 15 June 2010 till date. Working as Broadband Engineer for British Telecom (U.K Process). Resolving Customer's Broadband and Computer issues, Taking escalation calls and resolving them. As and when requi red Assisted Our Manager in handling Team, making team report in Ms Excel l, making presentation in Ms Power Point and with daily procedures.

my cv(modified)

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