User Guide for Cisco Mobile Wireless Transport Manager 6.1.7 March 12, 2012

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User Guide for Cisco Mobile Wireless Transport Manager 6.1.7 ' 2012 Cisco Systems, Inc. All rights reserved.

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C O N T E N T S

Preface xxxvii

C H A P T E R 1 Overview 1-1

What Is MWTM? 1-1

Server and Network Features 1-2

Graphical User Interface and Web Features 1-3

Event Monitoring Features 1-3

Performance Features 1-3

Provisioning Features 1-3

Security Features 1-4

Topology Features 1-4

Troubleshooting Features 1-5

Customization Features 1-5

Integration Features 1-6

What Is ITP? 1-6

What Is CDT? 1-7

What Is IPRAN? 1-8

What Is PWE3? 1-8

What Is RAN-O? 1-8

What Is mSEF? 1-9

What is LTE? 1-10

How Do I Identify My Network Type? 1-10

What Is Client/Server Architecture? 1-11

C H A P T E R 2 Configuring Security 2-1

Configuring User Access 2-1

Implementing Secure User Access (Server Only) 2-2

Security Authentication 2-2

Implementing User Groups 2-5

Configuring User Levels 2-6

Configuring User Passwords 2-7

Enabling Secure User Access 2-7

Creating Secure Passwords 2-9

Configuring MWTM User Account Levels (Server Only) 2-9

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Basic User (Level 1) Access 2-10

Power User (Level 2) Access 2-10

Network Operator (Level 3) Access 2-11

Network Administrator (Level 4) Access 2-11

System Administrator (Level 5) Access 2-11

Custom User Level 1 (Level 11) Access 2-12

Custom User Level 2 (Level 12) Access 2-12

Automatically Disabling Users and Passwords (Server Only) 2-12

Manually Disabling Users and Passwords (Server Only) 2-14

Enabling and Changing Users and Passwords (Server Only) 2-15

Displaying a Message of the Day 2-17

Manually Synchronizing Local MWTM Passwords (Server Only) 2-18

Listing All Currently Defined Users (Server Only) 2-18

Displaying the Contents of the System Security Log (Server Only) 2-19

Restoring Security-Related MWTM Data (Server Only) 2-20

Disabling MWTM User-Based Access (Server Only) 2-20

Specifying a Super User (Server Only) 2-21

Implementing SSL Support in the MWTM 2-23

Enabling SSL Support on the MWTM Server 2-23

Downloading the MWTM SSL Module for Windows Using the Web Interface 2-25

Downloading the Self-Signed SSL Certificate from the MWTM Server 2-25

Launching the MWTM Certificate Tool for SSL 2-26

Importing an SSL Certificate to an MWTM Client 2-27

Exporting an SSL Certificate 2-28

Viewing Detailed Information About a SSL Certificate 2-28

Managing SSL Support in the MWTM 2-29

Enabling SSL for the Firefox Web Client 2-30

Disabling SSL Support in the MWTM 2-30

Limiting MWTM Client Access to the MWTM Server (Server Only) 2-31

Backing Up or Restoring MWTM Files (Server Only) 2-32

Backing Up MWTM Data Files 2-32

Changing the Backup Directory 2-33

Setting the Number of Backup Days 2-33

Restoring MWTM Data Files 2-34

Removing MWTM Data from the MWTM Server 2-35

C H A P T E R 3 Getting Started 3-1

Starting the MWTM Server 3-1

Becoming the Root User (Server Only) 3-2

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Starting the MWTM Client 3-3

Before Starting the MWTM Client 3-3

Setting the DISPLAY Variable for Solaris or Linux Clients 3-3

Starting the MWTM Client on Solaris or Linux 3-3

Access the Node 3-4

Starting the MWTM Client on Windows 3-4

Discovering Your Network 3-4

Discovery Overview 3-5

Launching the Discovery Dialog 3-6

Discovery Dialog Menu 3-6

Discovery Dialog Tabs 3-7

Loading Seed Nodes and Seed Files 3-7

Loading a Seed Node 3-7

Loading a Seed File 3-8

Saving a Seed File 3-8

Creating a New Seed File 3-10

Changing an Existing Seed File 3-11

Creating and Changing Seed Files Using a Text Editor 3-11

Running Discovery 3-12

Discovery Settings 3-12

Discovered Nodes 3-14

Verifying Discovery 3-14

Displaying the MWTM Main Window 3-14

Navigational Features 3-15

MWTM Client Navigation Tree 3-16

MWTM Client Content Area 3-17

Displaying Summary Lists Alarms 3-17

Right-Click Menu for the Summary Lists 3-18

Using the MWTM Main Menu 3-18

Using the MWTM Toolbar 3-23

Accessing the MWTM Through a Web Browser 3-24

Loading and Saving MWTM Files 3-25

Using the Windows Start Menu 3-26

Changing the Default MWTM Server Name 3-26

Launching the MWTM Client 3-27

Launching the MWTM DOS Prompt 3-27

Launching the MWTM Event Editor 3-27

Launching the MWTM SSL Certificate Tool 3-27

Displaying the MWTM README File 3-27

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Uninstalling the MWTM 3-28

Locating Technology Specific Information 3-28

Exiting the MWTM Client 3-32

C H A P T E R 4 Basic Operations 4-1

Changing Client and Web Preference Settings 4-1

Changing Client Preference Settings 4-2

Displaying the Preferences Menu 4-2

Changing General GUI Settings 4-3

Changing Alarm and Event Settings 4-7

Changing Charts Settings 4-12

Changing Status Settings 4-12

Changing CiscoWorks Server Settings 4-14

Changing Topology Settings 4-14

Changing Deploy Settings 4-16

Customizing Colors 4-17

Restoring Default Preference Settings 4-19

Changing Web Preference Settings 4-19

Changing Real-Time Poller and Counter Settings 4-21

Viewing Online Help 4-22

Finding Information in a Window 4-23

Navigating Table Columns 4-24

Printing Windows 4-25

Managing and Deploying ITP Files 4-25

Node File Management 4-25

Node File Management Menu 4-26

Node File Management MWTM Pane 4-29

Node File Management Node Pane 4-30

Node Archive Management 4-32

Node Archive Management Menu 4-32

Node Archive Management Selector Pane 4-32

Node Archive Management Display Pane 4-33

Deploying ITP Files 4-34

Exporting Data 4-37

Exporting Current Data for Network Objects 4-37

Exporting Current Node Names and SNMP Community Names 4-38

Integrating the MWTM with Other Products 4-38

Integrating the MWTM with CiscoWorks 4-38

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Launch CiscoWorks Applications from the MWTM Client 4-39

Launch Integrated Applications from the MWTM Web Interface 4-40

Launch the MWTM Web Interface from the CiscoWorks Dashboard 4-40

Forwarding Traps to Other Hosts (Server Only) 4-40

Running Simultaneous Client Sessions 4-41

Performing Basic Server Operations 4-41

Connecting to a New Server 4-42

Viewing Server Status Information 4-42

Server Status Information: Fields and Buttons 4-43

Server Status Information: Processes 4-43

Server Status Information: Pollers 4-43

Server Status Information: Tasks 4-44

Server Status Information: Clients 4-44

Using the Command Line Interface 4-45

C H A P T E R 5 Setting Up Your Server 5-1

Importing SNMP Community Names from CiscoWorks (Solaris Only) 5-1

Changing MWTM Server Poller Settings 5-2

Changing the Message Display 5-4

Changing the Location of MWTM Message Log Files 5-4

Changing the Size of the MWTM Message Log Files 5-4

Changing the Time Mode for Dates in Log Files 5-4

Changing the Age of the MWTM Message Log Files 5-4

Setting the ITP Point Code Format 5-4

Connecting a Single-Instance ITP to a Multiple-Instance ITP 5-6

Enabling SNMP Traps 5-7

Limiting Traps by IP Address 5-8

Configuring a Backup MWTM Server 5-9

Configuring an MWTM Client Connection Timer 5-10

Enabling the Terminal Server Proxy Service 5-11

Setting Up TFTP on Your Server (ITP Only) 5-11

Setting Up TFTP on Solaris 5-11

Setting Up TFTP on Linux 5-13

Configuring Nodes 5-14

Node SNMP and Credentials Menu 5-14

Configuring SNMP Settings 5-15

SNMP Settings Table 5-15

SNMP Configuration Table 5-15

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SNMP Configuration Buttons 5-17

SNMP Configuration Commands 5-17

Configuring Login Credentials 5-19

Setting Up Login Credentials 5-19

Credentials Fields 5-20

Credentials Buttons 5-21

Adding Nodes 5-21

Credentials Commands 5-21

Creating New Troubleshooting Categories and Commands 5-22

C H A P T E R 6 Managing Views 6-1

Overview 6-1

Initial View Selection 6-1

Custom View and Subviews 6-2

Viewing Basic Information for Custom Views 6-2

Right-Click Menu for Views 6-3

Views Summary List Table 6-3

Viewing Detailed Information for Views 6-5

Editing a View 6-6

Saving a View 6-6

Creating a New View 6-7

View Editor Window Menu 6-9

Objects In Current View 6-10

Right-Click Menu for a View 6-11

Right-Click Menu for a Subview 6-11

Right-Click Menu for an Object 6-11

View Objects Pane 6-11

Excluded/New Objects Pane 6-12

Excluded from View 6-12

New on the Network 6-12

Filter pane 6-13

View Editor Buttons 6-14

Closing the View Editor Window 6-14

Choosing a View 6-14

Loading the DEFAULT View 6-15

Loading a Client-Specific View 6-15

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C H A P T E R 7 Understanding Detailed Object Functions 7-1

Viewing the Right-Click Menu for an Object 7-2

Deploying a File Associated with an ITP Node or Signaling Point 7-6

Viewing Management Interfaces and Physical Folders 7-7

Viewing Details 7-7

Address Information 7-8

Advanced Details (Web) 7-8

Association Information 7-9

Bandwidth Information 7-9

Capability Point Code 7-10

Description 7-10

Descriptive Information 7-10

General Information 7-11

Interfaces 7-11

ITP Application Servers 7-11

ITP Linksets 7-12

Interface Information 7-13

IP Addresses for SNMP 7-13

IP Addresses Not for SNMP 7-13

Links Information 7-14

Local IP Address Information 7-14

Naming Information 7-15

Nodes 7-15

Cards 7-17

Interfaces 7-17

ITP Application Servers 7-18

ITP Application Server Processes 7-18

ITP Application Server Process Associations 7-18

ITP Links 7-18

ITP Linksets 7-19

ITP Signaling Gateway-Mated Pairs 7-19

ITP Signaling Points 7-19

Point Code 7-20

Polling Information 7-21

Protection Information 7-22

PWE3 Information 7-22

QoS Information 7-22

RAN Information 7-23

Remote IP Address Information 7-23

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Uptime Information 7-24

Status Information 7-24

Nodes 7-24

Interfaces and Cards 7-25

ITP Application Servers 7-28

ITP Application Server Processes 7-30

ITP Application Server Process Associations 7-30

ITP Links 7-32

ITP Linksets 7-33

ITP Signaling Gateway Mated Pairs 7-34

ITP Signaling Points 7-35

Threshold Information (RAN-O Only) 7-36

Viewing Status 7-37

Editing SNMP IP Addresses for a Node 7-39

Viewing Troubleshoot 7-40

Troubleshoot Menu and Toolbar 7-41

Commands That Require Additional User Input 7-42

Viewing Alarms and Recent Events 7-42

About Provisioning 7-43

Prerequisites for Using Provisioning 7-50

Setting Up the MWTM to Retrieve Running Configuration from the Object 7-50

Using the Provisioning Wizard 7-51

Polling Nodes 7-52

Polling from the Discovery Dialog 7-52

Performing a Normal Poll 7-53

Performing a Clean Poll 7-54

Disabling non-primary pollable IP address 7-55

Allowing and Disallowing Trap Processing for a Node 7-55

Viewing Real-Time Data 7-56

Viewing the Syslog 7-56

Viewing CPU and Memory Performance 7-58

Viewing CPU Utilization 7-58

Viewing Historical CPU Utilization 7-60

Viewing CPU Processes 7-61

Viewing Memory Utilization 7-62

Viewing Historical Memory Utilization 7-64

Viewing Trap Settings 7-65

Viewing Data for Interfaces 7-67

Real-Time Interface Performance 7-68

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User Guide for Cisco Mobile Wireless Transport Manager 6.1.7ContentsPreface