mwra - project kickoff 062314
TRANSCRIPT
Win 7 Migration Engagement
June 23, 2014
David Kalana, PMP
LANDesk Professional Services MWRA Win 7 Engagement Kickoff
2
KUC MAP Part 2 - Business Solution
Welcome All Participants 10 mins
Project Scope David Kalana 10 mins
High Level Objectives Jonathan Lavigne 20 mins
Project Team & Stakeholders All Participants 10 mins
Project Timeline David Kalana 5 mins
Next Steps - Health Check Jonathan Lavigne 5 mins
LANDesk Software Confidential3
WelcomeMWRA Win 7 Engagement Kickoff
Introductions Name Title Location Role
LANDesk Software Confidential4
About MWRA Welcome
Service Municipalities
All water and sewerArlington, Belmont, Boston, Brookline, Chelsea, Clinton, Everett, Framingham, Lexington, Malden, Medford, Melrose, Milton, Newton, Norwood, Quincy, Reading, Revere, Somerville, Stoneham, Waltham, Watertown, Winthrop
Sewer plus partial water
Bedford, Cambridge (emergency water only), Canton, Dedham, Needham, Stoughton, Wakefield, Wellesley, Westwood, Wilmington, Winchester, Woburn
Water only Chicopee, Lynnfield Water District, Marblehead, Nahant, Saugus, Southborough, South Hadley (Fire District #1 only), Weston, Wilbraham
Sewer only Ashland, Braintree, Burlington, Hingham, Holbrook, Lancaster, Natick, Randolph, Walpole, Weymouth
Partial water Leominster (emergency only), Lynn (GE only), Marlborough, Northborough, Peabody, Worcester (emergency only)
http://www.mwra.com/
LANDesk Software Confidential5
About MWRA Welcome
http://www.mwra.com/
6
KUC MAP Part 2 - Business Solution
Welcome All Participants 10 mins
Project Scope David Kalana 15 mins
High Level Objectives Jonathan Lavigne 15 mins
Project Team & Stakeholders All Participants 10 mins
Project Timeline David Kalana 5 mins
Next Steps - Health Check Jonathan Lavigne 5 mins
LANDesk Software Confidential7
MWRA - Machine Counts: Project ScopeLocation Verification Needed In Place Upgrade Replace PC Win 7 Current Total
Barre 2 2
Chelsea Cr 1 1
Chelsea (CHL) 8 269 87 102 466
Clinton (CLN) 4 2 6
Charlestown (CNY) 2 103 42 33 180
Columbus Point 1 1
Cosgrove 1 3 1 5
CWTP 2 14 4 1 21
Deer Island (DI) 8 90 137 37 272
LANDesk Software Confidential8
MWRA - Machine Counts: Project ScopeLocation Verification
NeededIn Place Upgrade Replace PC Win 7 Current Total
FRSA 1 1
Marlboro (MB) 1 2 4
Nut Island (NI) 1 1
Quabbin 2 2
Shaft 8 1 1
Southboro (STH) 42 14 9 65
Ward St 1 1
Ware 1 1
Weston 2 2
Grand Total 21 535 291 184 1032
LANDesk Software Confidential9
MWRA – Infrastructure Project Scope
LANDesk Software Confidential10
MWRA Engagement General LDMS Health Check and optimization.
Operating System Deployment: Capture Images for the deployment
Hardware Independent Imaging (HII): HII driver database configuration
Provisioning Templates: Deploy the Images to targets
Users Profiles Migration
Package and distribute basic software applications with Provisioning
Vulnerability Patching
INTEGRATED SYSTEMS &
ASSET MANAGEMENT
Reporting & Dashboards
Mobility Managemen
t
Cloud Services Appliance
Remote Control &Problem
Resolution
Asset Lifecycle Manager
Discovery
Inventory
Software Distribution
Software Packaging
OS Provisioning & Migration
Power Management
Project Scope
11
KUC MAP Part 2 - Business Solution
Welcome All Participants 10 mins
Project Scope David Kalana 15 mins
High Level Objectives Jonathan Lavigne 15 mins
Project Team & Stakeholders All Participants 10 mins
Project Timeline David Kalana 5 mins
Next Steps - Health Check Jonathan Lavigne 5 mins
LANDesk Software Confidential12
Discovery / Inventory Challenges: Discovery of all items for project Transparency Business Continuity
LANDesk Solution: Discovery and LDMS health check to prepare for the OS Migration Comprehensive inventory of software, hardware and attached devices Target machines / users based on inventory data
Results: Establish a foundation for success
Discovery, LDMS Health Check and Inventory
High Level Objectives
LANDesk Software Confidential13
OS Provisioning / Migration Challenges: How can we provision new machines? How do we migrate to a new OS? How do we implement this without disrupting business?
LANDesk Solution: Validate Network Storage Validate selected provisioning methodology Create template-based deployment Migrate applications data and the users data/profile Deploy software packages not included in the image Vulnerability Patching Optimize the deployment with the Preferred ServersResults: Automatically Deploy Windows 7 efficiently per machine; maintain user
data/settings
OS Provisioning & Migration
High Level Objectives
LANDesk Software Confidential14
Proposed Profile Migration Option 1
Profile Migration
High Level Objectives
LANDesk Software Confidential15
Proposed Profile Migration Option 2
Profile Migration
High Level Objectives
LANDesk Software Confidential16
Proposed Profile Migration Option 3
Profile Migration
High Level Objectives
LANDesk Software Confidential17
Proposed Profile Migration Option 4
Profile Migration
High Level Objectives
LANDesk Software Confidential18
Software Packaging and Distribution
Software Packaging and
Distribution
High Level Objectives
Apply Technology
Proposed Packaging• Application Packaging Workflow• Follow Application Packaging Best Practices• Standard Packaging• Standard Application Certification Process• Application Tracking Scorecard• Central Packaging Repository Directory Structures• Application Request Template• Application Request – Modification Template• Application Package Documentation Template
20 days, 30 packages
LANDesk Software Confidential19
Software Packaging and Distribution
Software Packaging and
Distribution
High Level Objectives
APPLICATION DEVELOPMENTWorkflow coordination with customer
APPLICATION PACKAGING CENTEREngineering, Source Files, Repository
QUALITY ASSURANCEConflict Resolution, Testing
DISTRIBUTIONCustomize wrappers for ESD
Apply Technology
Custom
Apps
Vendor
Apps
LANDesk Software Confidential20
Software Packaging and Distribution
Software Packaging and
Distribution
High Level ObjectivesDistribution
ApplicationPortfolio
Database
Application Development
Quality Assurance
PackagingCenter
Repository
PackagingCenterSource
Application Information
Entered
Submit to Packaging
Center
Received but
Unassigned
Consultant Assigned Packaging Complete
PackagingRequest
Submitted to QA
Submitted to Production
Package Distributed
PackagingCenterOut Box
ApplicationOwner
PackagingCenterInbox
QualityAssurance
Area
LANDesk Software Confidential21
Software Packaging and Distribution
Software Packaging and
Distribution
High Level Objectives
Application Packaging ResultsDesign & Development Process
Faster creation of PackagesMore rapid conflict resolution (if using conflict resolution)Increased accuracy of first time packages (if engineered with process)
Testing ProcessFaster testing of packagesIncreased accuracy of testing packagesIncreased accuracy of first time packages submitted to test
Developer ProcessReduction in administrative workload attributable to design, development and testing process
End-user ProductivityReduction in system downtime resulting from application installation and performance problems
LANDesk Software Confidential22
Software Packaging and Distribution
Software Packaging and
Distribution
High Level Objectives
Additional Detail:• Once a packages are submitted to the FTP any
additional changes will likely result in counting as a second package
• Including files being added will require a new app• We need to verify if these will be packaged for
Win 7 64 bit or 32 bit• We need to identify who the application owners
and who will be the person(s) uploading applications
• As long as installation instructions are included, we do not need a form
• Confirm apps install in Win7
23
KUC MAP Part 2 - Business Solution
Welcome All Participants 10 mins
Project Scope David Kalana 15 mins
High Level Objectives Jonathan Lavigne 15 mins
Project Team & Stakeholders All Participants 10 mins
Project Timeline David Kalana 5 mins
Next Steps - Health Check Jonathan Lavigne 5 mins
LANDesk Software Confidential24
Teamwork
Project Team &StakeholdersLANDesk Personnel
Name Role Email Phone Escalation
Jonathan Lavigne
Dedicated Sr. Consultant [email protected] 385.695.7498 mobile1
David Kalana Sr. Project Manager [email protected] 801.208.1621 office801.230.0262 mobile 1
Harold Shewell Area Services Manager [email protected] 801.208.1396 office801.674.0538 mobile 2
James Dunford Consulting Manager [email protected] 801.208.1644 office801.369.3352 mobile 2
Jon Wilde Director, Prof. Services [email protected] 801.208.1472 office801.232-8907 mobile 3
LANDesk Software Confidential25
Teamwork
Project Team &StakeholdersMWRA Personnel
Name Role Email Phone Escalation
Russell Murray Director, MIS/Project Sponsor
[email protected] 617-305-5550 Office617-594-8348 Mobile
3
David Stokes Sr. Program Manager, IS Security
[email protected] 617-305-5542 Office617-839-4970 Mobile
3
Amie Maddalone IT Project Manager III/Project Manager
[email protected] 617-305-5577 Office857-600-6482 Mobile
1,2,3**
Ken Carlson Technical Operations Manager
[email protected] 617-305-5505 Office617-839-5411 Mobile
2
Ben Sheng HIQ Computers [email protected] 617-951-4650 x103 Office
2
Marie Perfetti Program Manager, MIS OPS
[email protected] 617-305-5512 Office617-839-3335 Mobile
2
LANDesk Software Confidential26
Teamwork
Project Team &StakeholdersMWRA Personnel
Name Role Email Phone Escalation
Steve Russell Hardware Maintenance Specialist
[email protected] 617-305-5518 Office617-293-9982 Mobile
1Chris Bain Technical Support
[email protected] 617-660-7643 Office
1Steve Russell Hardware Maintenance
[email protected] 617-305-5518 Office
617-293-9982 Mobile
1Dan Cronin Technical Support
[email protected] 617-788-4037 Office
1Nicholas Greenwood Technical Support
[email protected] 617-305-5572 Office
1Karen Janino Technical Support
[email protected] 617-305-5558 Office
1
LANDesk Software Confidential27
Teamwork
Project Team &StakeholdersWeekly Status Meeting
Summarizes Weekly Task Achievements with project status
Every Wednesday @ 10:00am – 11:00am EDT (08:00am MDT)
Attendees are task execution personnel (boots on ground) and project leaders
Status reports will be distributed weekly
**NOTE: Sr. consultant will distribute a daily summary in PDF format
28
KUC MAP Part 2 - Business Solution
Welcome All Participants 10 mins
Project Scope David Kalana 10 mins
High Level Objectives Jonathan Lavigne 20 mins
Project Team & Stakeholders All Participants 10 mins
Project Timeline David Kalana 5 mins
Next Steps - Health Check Jonathan Lavigne 5 mins
LANDesk Software Confidential29
Project Schedule
Project Timeline40 days of LDMS Win 7 Migration Jonathan Lavigneo June 23-27 (5 days onsite)o July 7-11 (5 days onsite)o July 14-18 (5 days onsite)o July 21-25 (5 days remote)o July 28-August 1 (5 days remote)o August 11-15 (5 days onsite)o August 25-29 (5 days remote)o September 8-12 (5 days onsite)
20 days Software Packaging (30 Packages)o Dates to be determined by LANDESK/Customer§ This work can begin as soon as we have the software package titles to be delivered
14 Days Project Management David Kalanao Dates to be determined by David/Customer (4 days onsite)
MWRA – Proposed Project Schedule
LANDesk Software Confidential30
MWRA – Proposed Project Schedule
Jun Jul Aug Sep
Finish
Initiation / Planning06/02 – 07/04
LDMS HC/PILOT
06/23– 06/27
MONITOR & CONTROL
Project Timeline
EXECUTION08/11 – 08/15
Start
CLOSE09/15 - 09/19
MWRA Tasks
08/04 – 08/08
MWRA Tasks
08/18 – 08/22
EXECUTION
08/25 – 08/29
MWRA Tasks 09/01– 09/05
EXECUTION09/08 – 09/12
Project Kickoff Critical Path
MWRA Tasks
06/30 – 07/04
LDMS HC/PILOT 07/11 – 08/01
Admin Tasks
Bulk Rollout w/ some Consultant Remote Weeks
LANDesk Software Confidential31
MWRA – Proposed Project Schedule
Jun Jul Aug Sep
Finish
Initiation / Planning06/02 – 07/04
LDMS HC/PILOT
06/23– 06/27
MONITOR & CONTROL
Project Timeline
EXECUTION08/11 – 08/15
Start
CLOSE09/15 - 09/19
MWRA Tasks
08/04 – 08/08
MWRA Tasks
08/18 – 08/22
EXECUTION
08/25 – 08/29
MWRA Tasks 09/01– 09/05
EXECUTION09/08 – 09/12
Project Kickoff Critical Path
MWRA Tasks
06/30 – 07/04
LDMS HC/PILOT 07/11 – 08/01
Admin Tasks
Interdependencies w/ 3rd Party Vendors
LANDesk Software Confidential32
Known Risks & Issues
Project TimelineMWRA – Known Risks / IssuesProject Phase Known Risk Owner
Implementation Discovery Process – access to the resources and people needed MWRA
Implementation Server resources – VM’s, DBA, account creations, Security concerns MWRA
Implementation Change Control MWRA
Implementation Hardware upscale tasks are predecessors to carry out execution MWRA
Implementation Bandwidth, Preferred Server Placement, Pre-Caching MWRA / LANDesk
Implementation Impact on Production Core MWRA / LANDesk
Implementation Introduction of New Hardware – Impact on HII MWRA / LANDesk
LANDesk Software Confidential33
Known Risks & Issues
Project TimelineMWRA – Known Risks / IssuesProject Phase Known Risk Owner
Implementation Application Package Groupings – impact of large bulk, versus small groups MWRA
Implementation Software templates for package groupings MWRA / LANDesk
Implementation
Establish the machine types for next phase – impact on completion ratio (i.e. Profile vs. non-profile, etc.) MWRA
Implementation
Imputed weekly completion rates – variables impact on actual completion rates @ each site MWRA / LANDesk
Implementation
Expectations of finished machine w/applications vs. End User Perception (i.e. some applications may require manual installs / pushes) MWRA / LANDesk
Implementation DNS and Fully Qualified Domain Naming MWRA / LANDesk
Implementation Automated Migrations must meet specific machine criteria MWRA / LANDesk
34
KUC MAP Part 2 - Business Solution
Welcome All Participants 10 mins
Project Scope David Kalana 10 mins
High Level Objectives Jonathan Lavigne 20 mins
Project Team & Stakeholders All Participants 10 mins
Project Timeline David Kalana 5 mins
Next Steps - Health Check Jonathan Lavigne 5 mins
LANDesk Software Confidential35
LDMS Core Health Check
Next StepsLDMS Health Check Tasks:
Task Description
Examine LDMS Core Server Evaluate server specs, latest version, patches, etc.
Determine ability to optimize LDMS Evaluate Core server Configuration and Reconfigure as Needed
Work with Network Admin closely Determine LAN/WAN speeds, DNS resolution, preferred servers, pre-caching
Determine machines for imaging Define the profiles, software, and number machines per site
Validate HII driver library for machines Checking that all drivers are known for machine types
Capture Backup of Databases Backup the LDMS database
LANDesk Software Confidential36
LDMS Core Health Check
Next StepsLDMS Health Check Tasks:
Task Description
Review device list breakdown Define replacements, HW upgrades, in-place upgrades
Validate software for migration Validate software packages needed for the project
Review profile settings to capture / NAS for profile storage
Validate what profile settings will be captured during migration & NAS sufficient for project needs
Review Images that need to be captured Validate the number and types of images (Win 7, 64 bit etc…)
Build and test provisioning templates Build, test and validate profile and image capture/deploy templates.
Test Process End to End Test migration process end to end in test environment
LANDesk Software Confidential37
Next StepsMWRA Win 7 Engagement Kickoff
Questions & Answers
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