mvp design hacks 7

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Iterate your design with customer insights SPRINT 7

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Page 1: Mvp design hacks 7

Iterate your

design with

customer insights

SPRINT 7

Page 2: Mvp design hacks 7

Your best teacher

is your last mistake

Ralph Nadar

Page 3: Mvp design hacks 7

Your best teacher

is your last mistake

Ralph Nadar

You are here

Page 4: Mvp design hacks 7

Iterate Your Design

Page 5: Mvp design hacks 7

Iterate Your Design

Iterate your Design

with

Job Stories

Page 6: Mvp design hacks 7

Iterate Your Design

Iterate your Design

with

Job Stories

from

Early Adopters

Page 7: Mvp design hacks 7
Page 8: Mvp design hacks 7

Prioritize your research findings

Design Iteration Checklist

Page 9: Mvp design hacks 7

“If you gave me stop-

motion videos for the Lego

Set my kid has right now, in

our living room, I would

love you for life.”

When my kid

Is starting to play with a new Lego Set

I want a

instructional videos for that specific Set

so I can

Take a guilt-free break, knowing and that my

kid is happy, engaged and productive

Pattern

Quote

Story/Quote pairs

Page 10: Mvp design hacks 7

When I

login (daily) to Style Icon

I want to

see gorgeous, creative outfits made

from the latest designer fashions

so I can

stay on top of fashion trends in a fun

and relaxing way

The Fashion Consumer I love seeing what’s new,

going through my closet,

putting together outfits –

it’s the perfect way to

unwind after a long day

Page 11: Mvp design hacks 7

When I

give fashion feedback to others

I want to

know my feedback had an effect

so I can

feel useful, satisfied and happier

because I’m helping others be more

fashionable

The Armchair Stylist I LOVE the idea of rating my

friends outfits and telling them

how to dress better – I already do

that in real life

Page 12: Mvp design hacks 7

When I

Need to dress up for an important event

I want to

raid my friend’s closet and get her

feedback on my outfit

so I can

have her accessorize my look and help

me feel confident - just like in real life :-)

The Co-Creator Patti told me to put these shoes

and belt together with this outfit –

I would never think of that, but it

TOTALLY works.

Page 13: Mvp design hacks 7

Summarize your research findings

Update your MVP Canvas

Design Iteration Checklist

Page 14: Mvp design hacks 7

Covet Fashion BEFORE

Unmet Needs

Aspirational dress-up

in designer fashions

with advice from a

celebrity stylist

Value Prop

Stay up-to-date on

fashion by playing – not

just looking (AKA Vogue

replacement)

Unfair Advantage

F2P game experience

Existing, addressable

audience for fashion

games

Early CustomersYoung women 18-30

who play and love

mobile fashion games

Early Metrics

like/dislike metrics via

interviews with hard-

core fashion gamers

Solution

A F2P co-op game,

based on proven

mechanics and real-

world fashion

Key Assumptions

Young women want a

mobile game based on

real-world fashion

Young women want

access to a celebrity

stylist

Page 15: Mvp design hacks 7

Covet Fashion AFTER

Early MarketYoung women 18-30

who play and love

mobile fashion games

Women 18-45 like the

game – and older

women spend more

Unmet Needs

Aspirational dress-up

in designer fashions

with advice from a

celebrity stylist plus

advice from wanna-

be stylists

Value Prop

Stay up-to-date on

fashion by playing – not

just looking (AKA Vogue

replacement)

Unfair Advantage

F2P game experience

Existing, addressable

audience for fashion

games

Early Metrics

like/dislike metrics via

interviews with hard-

core fashion gamers

Solution

A F2P co-op game,

based on proven

mechanics and real-

world fashion

Key Assumptions

Young women want a

mobile game based on

real-world fashion

Young women want

access to a celebrity

stylist

Page 16: Mvp design hacks 7

Covet Fashion AFTER

Early MarketYoung women 18-30

who play and love

mobile fashion games

Women 18-45 like the

game – and older

women spend more

Unmet Needs

Aspirational dress-up

in designer fashions

with advice from a

celebrity stylist plus

advice from wanna-be

stylists

Key Assumptions

Young women want a

mobile game based on

real-world fashion

Young women want

access to a celebrity

stylist

Unfair Advantage

F2P game experience

Existing, addressable

audience for fashion

games

Solution

A F2P co-op game,

based on proven

mechanics and real-

world fashion

Value Prop

Stay up-to-date on

fashion by playing –

not just looking (AKA

Vogue replacement)

Early Metrics

like/dislike metrics via

interviews with hard-

core fashion gamers

Page 17: Mvp design hacks 7

Covet Fashion AFTER

Early MarketYoung women 18-30

who play and love

mobile fashion games

Women 18-45 like the

game – and older

women spend more

Unmet Needs

Aspirational dress-up

in designer fashions

with advice from a

celebrity stylist plus

advice from wanna-be

stylists

Unfair Advantage

F2P game experience

Existing, addressable

audience for fashion

games

Solution

A F2P co-op game,

based on proven

mechanics and real-

world fashion

Value Prop

Stay up-to-date on

fashion by playing – not

just looking (AKA Vogue

replacement)

Early Metrics

like/dislike metrics via

interviews with hard-

core fashion gamers

Key Assumptions

Young women want a

mobile game based on

real-world fashion

and will spend $$ on a

game based on real-

world fashion

Young women want

access to a celebrity

stylist – AND other up-

and-coming stylists

Page 18: Mvp design hacks 7

Summarize your research findings

Update your MVP Canvas

Update your Core Loop & Product Narrative

Design Iteration Checklist

Page 19: Mvp design hacks 7

Onboarding

Get

Results &

Reward

Dress for

Event Make

Outfit

Accept Invite

Take Style

Quiz

Submit

Outfit for

Ratings

Browse Event

Invite(s)

Get

Results

Play MiniGames,

earn $$,

Knowledge

Ad for

Fashion

Game

Page 20: Mvp design hacks 7

Re-engagement: Habit Loops

Get Results & Reward

Dress for

Event Make

Outfit

Choose Event to Dress

ForPlay

MiniGames,

earn $$

Messages

Waiting

With Social

Feedback

See Closet,

Submit

Outfit

Read/Respon

d to

MessagesBrowse Style Feed

Read New

Content

Without Social

Feedback

Page 21: Mvp design hacks 7

Summarize your research findings

Update your MVP Canvas

Update your Core Loop & Product Narrative

Sketch out key screens – information on the page

Design Iteration Checklist

Page 22: Mvp design hacks 7

Choose a

Device Template

Page 23: Mvp design hacks 7

Onboarding

Page 24: Mvp design hacks 7

While browsing Polycore on your iPad, you see an ad for Style Icon. You clikc through – and take a 15-question quiz, which is fun

and visual. When it’s finished you learn your Style Tyype, and an invitation to play Style Icon, a free iPad game.

3 of 10

Whose closet would you most like to peek into?

Page 25: Mvp design hacks 7

Welcome to Style Icon! $75

Here are some basics to get you started

Here’s a welcome gift – $$ to spend in the

store.

Earn more by creating outfits for events

and playing mini-games.

You’ve been invited to an

event!

Click the butterfly to open your invitation

After you’ve signed up, your first task is to build your Dream Closet. You get

1) a welcome gift of high-quality basics 2) $$ to spend, 3) an event invite to a Casual Weekend

Brunch

Page 26: Mvp design hacks 7

Habit Building

Page 27: Mvp design hacks 7

You’re at the airport, heading towards your gate – you think about picking up a Vogue, but you skip it – and decide

to get your fashion fix from Style Icon instead. Once you’re settled into your seat, you pull out your iPad, launch

the app, and check out the latest fashions by browsing through recently created outfits.

InvitesStyle Feed My ClosetMessages

Page 28: Mvp design hacks 7

You check out the Invites waiting for you. You have a real-life holiday party coming up – so you select those

Three people created similar outfits for an event

you attended – you’re a Level 1 Stylist, so we’re

inviting you to tell us which outfit worked best.

It’s holiday time! You’re invited to a swanky office

party with your new boss. It’s a great time to make

the right impression. What will you wear?

Winter vacation is a great time to kick back on a

sunny beach with a tropical drink. How will you

dress on your Dream Island Vacation?

InvitesStyle Feed My ClosetMessages

Page 29: Mvp design hacks 7

You check out the Invites waiting for you. You have a real-life holiday party coming up – so you select those

InvitesStyle Feed My ClosetMessages

Congratulations! Your new collection is

TRENDING. Collect your prize now!

Taleen created an outfit for Ladies Night and

wants you to accessorize it.

StyleLady says “I love your style – would you

like to make a collection together?” Check out

my closet.

Lori says “Thanks for finishing those outfits –

wanna switch it up now and change roles?

Page 30: Mvp design hacks 7

You check out the Invites waiting for you. You have a real-life holiday party coming up – so you select those

My Closet

InvitesStyle Feed My ClosetMessages

OPEN

SLOT

OPEN

SLOT

Top

s

Bottom

s

Shoe

s

Bag

s

Jewelr

y

Scarv

es

Intimate

sDresse

s

23items

Page 31: Mvp design hacks 7

Mastery

Page 32: Mvp design hacks 7

You’re a Level 3 Stylist – and you and your friend are collaborating on outfits for a new Fall collection

Celeste + Emma’s BCBG Fall Collection

MessagesInvitesStyle Feed My Closet

Top

s

Bottom

s

Shoe

s

Bag

s

Jewelr

y

Scarv

es

Intimate

sDresse

s

OPEN

SLOT

OPEN

SLOT

Page 33: Mvp design hacks 7

Summarize your research findings

Update your MVP Canvas

Update your Core Loop & Product Narrative

Sketch out key screens

Draft your Product Brief

Design Iteration Checklist

Page 34: Mvp design hacks 7

Product Brief: Key Elements

1. Summary: Elevator Pitch

Page 35: Mvp design hacks 7

Build Your Dream Closet

Collect designer clothes dress for gala events

build a lust-worthy closet of stunning outfits

Page 36: Mvp design hacks 7

Discover & Express Your Personal Style

Glamorous Trendsetting Understated

Page 37: Mvp design hacks 7

create trend-setting outfits → get designer gifts & VIP invites

Be a Style Icon

Page 38: Mvp design hacks 7

Product Brief: Key Elements

1. Summary: Elevator Pitch

2. MVP Canvas: Before & After

Page 39: Mvp design hacks 7

Covet Fashion MVP Canvas

Early MarketYoung women 18-30

who play and love

mobile fashion games

Women 18-45 like the

game – and older

women spend more

Unmet Needs

Aspirational dress-up

in designer fashions

with advice from a

celebrity stylist plus

advice from wanna-be

stylists

Unfair Advantage

F2P game experience

Existing, addressable

audience for fashion

games

Solution

A F2P co-op game,

based on proven

mechanics and real-

world fashion

Value Prop

Stay up-to-date on

fashion by playing – not

just looking (AKA Vogue

replacement)

Early Metrics

like/dislike metrics via

interviews with hard-

core fashion gamers

Key Assumptions

Young women want a

mobile game based on

real-world fashion

and will spend $$ on a

game based on real-

world fashion

Young women want

access to a celebrity

stylist – AND other up-

and-coming stylists

Page 40: Mvp design hacks 7

Product Brief: Key Elements

1. Summary: Elevator Pitch

2. MVP Canvas: Before & After

3. Key Research Findings

Page 41: Mvp design hacks 7

When I

login (daily) to Style Icon

I want to

see gorgeous, creative outfits made from

the latest designer fashions

so I can

stay on top of fashion trends in a fun and

relaxing way

The Fashion Consumer I love seeing what’s new, going

through my closet, putting

together outfits – it’s the perfect

way to unwind after a long day

Style Feed

Page 42: Mvp design hacks 7

When I

Need to dress up for an important event

I want to

raid my friend’s closet and get her feedback on

my outfit

so I can

have her accessorize my look and help me feel

confident - just like in real life :-)

The Co-Creator Patti told me to put these shoes

and belt together with this outfit

– I would never do that, but it

TOTALLY works.

Shared Closet

Page 43: Mvp design hacks 7

When I

give fashion feedback to others

I want to

know my feedback had an effect

so I can

feel useful, satisfied and happier because

I’m helping others be more fashionable

The Armchair Stylist I LOVE the idea of rating my

friends outfits and telling them

how to dress better – I already do

that in real life

Style Ambassador

Page 44: Mvp design hacks 7

Product Brief: Key Elements

1. Summary: Elevator Pitch

2. MVP Canvas: Before & After

3. Key Research Findings

4. Core Loop + Key Screens

Page 45: Mvp design hacks 7

Onboarding

Get Results &

Reward

Dress for Event

Make Outfit

Accept Invite

Take Style

Quiz

Submit Outfit

for Ratings

Browse Event

Invite(s)Get Results

Play MiniGames,

earn $$

Ad for

Fashion Game

Page 46: Mvp design hacks 7

While browsing Polycore on your iPad, you see an ad for Style Icon. You clikc through – and take a 15-question quiz, which is fun

and visual. When it’s finished you learn your Style Tyype, and an invitation to play Style Icon, a free iPad game.

3 of 10

Whose closet would you most like to peek into?

Page 47: Mvp design hacks 7

Welcome to Style Icon! $75

Here are some basics to get you started

Here’s a welcome gift – $$ to spend in the

store.

Earn more by creating outfits for events

and playing mini-games.

You’ve been invited to an

event!

Click the butterfly to open your invitation

After you’ve signed up, your first task is to build your Dream Closet. You get

1) a welcome gift of high-quality basics 2) $$ to spend, 3) an event invite to a Casual Weekend

Brunch

Page 48: Mvp design hacks 7

Re-engagement: Habit Loops

Get Results & Reward

Dress for Event

Make Outfit

Choose Event to Dress For

Play MiniGames,

earn $$

Messages Waiting

With Social Feedback

See Closet,

Submit Outfit

Read/Respond to

Messages

Browse Style FeedRead New Content

Without Social Feedback

Page 49: Mvp design hacks 7

You’re at the airport, heading towards your gate – you think about picking up a Vogue, but you skip it – and decide

to get your fashion fix from Style Icon instead. Once you’re settled into your seat, you pull out your iPad, launch

the app, and check out the latest fashions by browsing through recently created outfits.

InvitesStyle Feed My ClosetMessages

Page 50: Mvp design hacks 7

You check out the Invites waiting for you. You have a real-life holiday party coming up – so you select those

Three people created similar outfits for an event

you attended – you’re a Level 1 Stylist, so we’re

inviting you to tell us which outfit worked best.

It’s holiday time! You’re invited to a swanky office

party with your new boss. It’s a great time to make

the right impression. What will you wear?

Winter vacation is a great time to kick back on a

sunny beach with a tropical drink. How will you

dress on your Dream Island Vacation?

InvitesStyle Feed My ClosetMessages

Page 51: Mvp design hacks 7

You also check out the messages and see that your friends appreciated your feedback!

InvitesStyle Feed My ClosetMessages

Congratulations! Your new collection is

TRENDING. Collect your prize now!

Taleen created an outfit for Ladies Night and

wants you to accessorize it.

StyleLady says “I love your style – would you

like to make a collection together?” Check out

my closet.

Lori says “Thanks for finishing those outfits –

wanna switch it up now and change roles?

Page 52: Mvp design hacks 7

You check out the Invites waiting for you. You have a real-life holiday party coming up – so you select those

My Closet

InvitesStyle Feed My ClosetMessages

OPEN

SLOT

OPEN

SLOT

Top

sBottoms Shoes Bags Jewelry

Scarve

sIntimatesDresses

23items

Page 53: Mvp design hacks 7

Mastery

Page 54: Mvp design hacks 7

You’re a Level 3 Stylist – and you and your friend are collaborating on outfits for a new Fall collection

Celeste + Emma’s BCBG Fall Collection

MessagesInvitesStyle Feed My Closet

Top

sBottoms

Shoe

sBags Jewelry

Scarve

sIntimatesDresses

OPEN

SLOT

OPEN

SLOT

Page 55: Mvp design hacks 7

Product Brief: Key Elements

1. Summary: Elevator Pitch

2. MVP Canvas: Before & After

3. Key Research Findings

4. Core Loop + Key Screens

5. Pilot Project + Next Steps

Page 56: Mvp design hacks 7

Pilot Project

WHO: 50-100 hardcore fashion gamers, pulled from current audience

WHAT: Features to test early

• Appeal of real-world fashion, tied to designer release cycles

• Upfront Style Quiz – is it even needed?

• Opportunity to pay for upscale items to earn more outfit points

• Can earn “schwag gifts” by creating popular outfits

Page 57: Mvp design hacks 7

Design Iteration Speedbumps

Page 58: Mvp design hacks 7

• False-negative pivot – changing too much too soon

Design Iteration Speedbumps

Page 59: Mvp design hacks 7

• False-negative pivot – changing too much too soon

• Focusing on customer’s solution (not the problem)

Design Iteration Speedbumps

Page 60: Mvp design hacks 7

• False-negative pivot – changing too much too soon

• Focusing on customer’s solution (not the problem)

• Confusion or distrust around customer discovery

Design Iteration Speedbumps

Page 61: Mvp design hacks 7

• False-negative pivot – changing too much too soon

• Focusing on customer’s solution (not the problem)

• Confusion or distrust around customer discovery

• Lack of cross-functional collaboration

Design Iteration Speedbumps

Page 62: Mvp design hacks 7

• False-negative pivot – changing too much too soon

• Focusing on customer’s solution (not the problem)

• Confusion or distrust around customer discovery

• Lack of cross-functional collaboration

• Poor value prop – AKA emperor has no clothes

Design Iteration Speedbumps

Page 63: Mvp design hacks 7

Turning Insight Into Product Rachel Derkis-Gelman

Recommended Viewing

Page 64: Mvp design hacks 7

Recommended Reading

http://mvpdesignhacks.com/sprint7

9AM PT WED 11/12

Game Design Workshop

9AM PT WED 11/12

Stanford d.school website

Page 65: Mvp design hacks 7

7PM PT TUE 11/18

VIP Coach Rachel Derkis-Gelman

Week 7 Office Hours

http://mvpdesignhacks.com/sprint6

9AM PT WED 11/19

VIP Coach Tracy Fullerton