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Page 1 of 35 MUNICIPAL CORPORATION, GURGAON TENDER DOCUMENT Name of Work : Providing /Supplying of skilled, unskilled and semi skilled manpower on outsourcing service for various works in different offices such as Horticulture, Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. Vishal Bansal Executive Engineer (S), for Commissioner, Municipal Corporation, Gurgaon. Email:- [email protected] M.No. 9650511044

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Page 1: MUNICIPAL CORPORATION, GURGAONmcg.etenders.in/tpoimages/mcg/tender/Tender2478.pdf · Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. 12 Months Rs. 800000

Page 1 of 35

MUNICIPAL CORPORATION, GURGAON

TENDER DOCUMENT

Name of Work : Providing /Supplying of skilled, unskilled and semi skilled manpower on

outsourcing service for various works in different offices such as Horticulture, Town

Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon.

Vishal Bansal

Executive Engineer (S),

for Commissioner,

Municipal Corporation,

Gurgaon.

Email:- [email protected]

M.No. 9650511044

Page 2: MUNICIPAL CORPORATION, GURGAONmcg.etenders.in/tpoimages/mcg/tender/Tender2478.pdf · Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. 12 Months Rs. 800000

Page 2 of 35

INDEX

Sr. No

Section Description Page No

1 Press notice 03

2 Notice Inviting Tender 05

3 Section-1 Condition for e-tendering 08

4 Section-2 Definitions 12

5 Section-3 Scope of Work 12

6 Section-4 Eligibility Criteria for Tender 13

7 Section-5 Terms and Conditions 14-18

8 Section-6 Penalty Clause 18-19

9 Section-7 General condition 19-20

10 Section-8 Technical Bid 20-22

11 Section-9 Financial bid 23

12 Section-10 DNIT 24

Page 3: MUNICIPAL CORPORATION, GURGAONmcg.etenders.in/tpoimages/mcg/tender/Tender2478.pdf · Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. 12 Months Rs. 800000

Page 3 of 35

MUNICIPAL CORPORATION GURGAON

Tender/Community Participation Notice

No. EE(S)/MCG/2015/ Dated:

Sealed tenders are invited from eligible registered manpower service providers having all valid

licenses from Labour / Home and other Government Departments and also having ESI / EPF/ PPF,

Service Tax and PAN/TAN No. from the concerned departments of the Government with at least

three years‟ experience for providing skilled & unskilled manpower services for Municipal

Corporation, Gurgaon for a period of one year as per schedule.

Name of work Time Limit

for work

Earnest

Money

Tender Document

Fee

Providing /Supplying of skilled, unskilled

and semi skilled manpower on

outsourcing service for various works in

different offices such as Horticulture,

Town Planning, Sanitation, Library etc.

under Municipal Corporation, Gurgaon.

12 Months Rs. 800000/- Rs. 5000/-

Note:- If a Bidder earlier participated in tender no. 2241 having the same tender name

(Providing /Supplying of skilled, unskilled and semi skilled manpower on outsourcing

service for various works in different offices such as Horticulture, Town Planning, Sanitation,

Library etc. under Municipal Corporation, Gurgaon) has deposited the above mentioned

earnest money then the agency need not to resubmit this earnest money amount.

The valid G-8 receipt amounting to Rs. 8,00,000.00 (Eight Lacs Rupees Only) can

be attached with technical bid as proof.

1. Tender documents can be seen on website: http://mcg.gov.in and downloaded online from

the Portal: http://mcg.etenders.in by the Firms / Individual registered on the Portal.

2. As the Bids are to be submitted online and are required to be encrypted and digitally

signed, the Bidders are advised to obtain Digital Signature Certificate (DSC) at the earliest.

3. Tender Documents Fees has to be paid online through payment gateway during the

"Downloading of Tender Document & Payment of Tender Document fees" stage and Earnest

Money Deposit has to be submitted through Citizen Facility Center (CFC) in the form of

demand draft in favour of Commissioner Municipal Corporation Gurgaon at Municipal

Corporation Office, Opp. Civil Hospital, Gurgaon(0124-2220154). ). If the bidder fails to

submit the Earnest Money in CFC before due date then the tender will not be

considered in any way and will be treated as cancelled without any intimation.

However, as the details of the EMD are required to be filled at the time of Bid Preparation

and Hash Submission Stage, the Bidders are required to keep the EMD details ready

beforehand and copy of G-8 is mandatory to be submitted with technical bid.

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Page 4 of 35

4. Possession of Digital Signature Certificate (DSC) and registration of the contractors on the

portal i.e. http://mcg.etenders.in is a prerequisite for e-tendering.

5. For any query in relation to this tender the bidder may contact the Nodel Officer Sh. Dinesh

Kumar, Account Officer, Municipal Corporation, Gurgaon at their office C-1, GTPL Building,

Sector-34, Gurgaon (M.No. 09818606647).

For further details and e-tendering schedule, visit website http://mcg.etenders.in

Vishal Bansal

Executive Engineer (S)

for Commissioner,

Municipal Corporation,

Gurgaon.

Email:- [email protected]

M.No. 9650511044

Page 5: MUNICIPAL CORPORATION, GURGAONmcg.etenders.in/tpoimages/mcg/tender/Tender2478.pdf · Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. 12 Months Rs. 800000

Page 5 of 35

MUNICIPAL CORPORATION GURGAON

NOTICE INVITING TENDER

Sealed tenders are invited from eligible registered manpower service providers having all valid

license from Labour / Home and other Government Departments and also having ESI / EPF/ PPF,

Service Tax and PAN/TAN No. from the concerned departments of the Government with at least

three years‟ experience for providing skilled & unskilled manpower services for Municipal

Corporation, Gurgaon for a period of one year as per schedule.

Name of work Time

Limit for

work

Earnest Money Tender

Document Fee

Providing /Supplying of skilled, unskilled and semi

skilled manpower on outsourcing service for

various works in different offices such as

Horticulture, Town Planning, Sanitation, Library etc.

under Municipal Corporation, Gurgaon.

12 Months Rs. 800000/- Rs. 5000/-

Note:- If a Bidder earlier participated in tender no. 2241 having the same tender name

(Providing /Supplying of skilled, unskilled and semi skilled manpower on outsourcing

service for various works in different offices such as Horticulture, Town Planning, Sanitation,

Library etc. under Municipal Corporation, Gurgaon) has deposited the above mentioned

earnest money then the agency need not to resubmit this earnest money amount.

The valid G-8 receipt amounting to Rs. 8,00,000.00 (Eight Lacs Rupees Only) can

be attached with technical bid as proof.

1. Tender documents can be seen on website: http://mcg.gov.in and downloaded online from

the Portal: http://mcg.etenders.in by the contractors/ agencies/individual registered on the

Portal.

2. As the Bids are to be submitted online and are required to be encrypted and digitally signed,

the Bidders are advised to obtain Digital Signature Certificate (DSC) at the earliest. For

obtaining Digital Certificate, the Bidders should follow point No. 3 under Section 2

(Conditions of e-tendering).

3. The interested persons should submit the following documents along with his application.

Sales Tax/Vat No VAT Return Last Financial Year

Page 6: MUNICIPAL CORPORATION, GURGAONmcg.etenders.in/tpoimages/mcg/tender/Tender2478.pdf · Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. 12 Months Rs. 800000

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4. Key Dates :-

Sr.

No

.

MCG Stage Contractor Stage

Start

Date and

Time

Expiry Date and

Time

1 Release of

Tender document

15.10.2015

09:00 Hrs.

16.10.2015

15:00 Hrs.

2

-

Downloading of Tender

Documents along- with

Tender fees

16.10.2015

15:01 Hrs.

30.10.2015

17:00 Hrs.

3 -

Online Bid Preparation &

Hash Submission

16.10.2015

15:10 Hrs.

01.11.2015

17:00 Hrs.

4 Technical &

Financial Lock -

01.11.2015

17:01 Hrs.

03.11.2015

16:00 Hrs.

5 -

Re-Encryption of

Online Bids

03.11.2015

16:01 Hrs.

05.11.2015

16:00 Hrs.

6 Open EMD &

Technical/PQ Bid -

05.11.2015

16:01 Hrs.

06.11.2015

16:10 Hrs.

7 Eligibility criteria

evaluation -

06.11.2015

09:00 Hrs.

13.11.2015

16:00 Hrs.

8 Open Financial

Bid

13.11.2015

16:01 Hrs.

16.11.2015

20:00 Hrs.

5. (a) The pre-bid meeting will be held on 24/10/2015 in the office of Joint

Commissioner (HQ), Municipal Corporation, Gurgaon, C-1, GTPL Building, Sector-34,

Gurgaon at 17:00 hours.

(b) The manual submission of documents be made on 05/11/2015 upto 17.00 Hrs in

office of EE(IV)- C-1, Infocity, 2nd Floor, Sector-34, Gurgaon .

(c) For any query in relation to this tender the bidder may contact the Nodel

Officer Sh. Dinesh Kumar, Account Officer, Municipal Corporation, Gurgaon

at their office C-1, GTPL Building, Sector-34, Gurgaon (M.No. 09818606647).

Page 7: MUNICIPAL CORPORATION, GURGAONmcg.etenders.in/tpoimages/mcg/tender/Tender2478.pdf · Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. 12 Months Rs. 800000

Page 7 of 35

.

6. The Bidders can download the tender documents from the Portal: http://mcg.etenders.in.

Tender Documents Fees has to be paid online through payment gateway during the

"Downloading of Tender Document & Payment of Tender Document fees" stage and Earnest

Money Deposit has to be submitted through Citizen Facility Center (CFC) in the form of

demand draft in favour of Commissioner Municipal Corporation Gurgaon at Municipal

Corporation Office, Opp. Civil Hospital, Gurgaon(0124-2220154). However, as the details of

the EMD are required to be filled at the time of Bid Preparation and Hash Submission stage,

the Bidders are required to keep the EMD details ready beforehand. The tender shall be

submitted by the bidder in the following three separate envelops online:

i. Earnest Money in shape of Envelope 'ED'

ii. All the documents in support of eligibility criteria and Technical Bid containing all

information & documents as defined hereinafter in - Envelope 'T I'

iii. Price Bid prescribed on the format in - Envelope 'C I'

iv. The envelopes 'ED' & 'TI' shall be kept in a big outer envelope, which shall also be

sealed. In the first instance, the Envelop - 'ED' of all the Bidders containing the Earnest

Money and TI containing the document in support of eligibility criteria and Technical Bid

shall be opened in the presence of such bidders who either themselves or through their

representatives choose to be present. After that the financial bid will be opened as per

schedule

v. The bidder will submit the necessary documents as under.

The bidder will submit the necessary documents as under.

Envelope 'ED' - Earnest Money Deposit Envelope

Online EMD Envelope-Reference details as well as scanned copy of the Earnest Money Deposit

instrument and scanned copy of documents.

Envelope 'TI' - Eligibility criteria and Technical Bid Envelope

Online Technical Envelope - All the information and scanned copies of the Documents / Certificates

as required to be submitted supporting eligibility criteria and technical bid as per the Tender. Also,

all such documents, if any, that cannot be submitted online i.e. all the Information and Documents

/ Certificates as required to be submitted in physical technical envelope as per the schedule given

at Sr. No. 6.

Envelope 'CI' - Price Bid Envelope

To be submitted mandatory online- "Information related to Price Bid of the Tender".

Physical Financial Envelope "CI" shall be submitted clearly marking "Blank".

The bidder can submit their tender documents as per the dates mentioned in the schedule above.

CONDITONS:-

a. Application for tender documents must accompany with an attested copy of registration

certificate of the contractor at the time of submission of tender. The successful bidder if not

enlisted with MCG will get the enlistment done with MCG within one month.

b. The tender without earnest money will not be opened.

c. The jurisdiction of court will be at Gurgaon.

d. The tender of the bidder who does not satisfy the eligibility criteria in the bid documents is

liable to be rejected summarily without assigning any reason and no claim whatsoever on

this account will not be considered.

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e. The bid for the work shall remain open for acceptance during the bid validity period to be

reckoned from the date of "Online Bid preparation and Hash submission". If any bidder

withdraws his bid before the said period, any modifications in the terms and conditions of

the bid, the said earnest money shall stand forfeited. Bids would require to be valid for 3

months from the date of closing of online "Bid preparation and Hash submission stage".

Vishal Bansal

Executive Engineer (S),

for Commissioner,

Municipal Corporation,

Gurgaon.

Email:- [email protected]

M.No. 9650511044

Endst. No. EE(S)/MCG/2015/ Dated :

A copy of above is forwarded to the following for information and wide publicity:

1. Mayor/Sr. Deputy Mayor/Deputy Mayor, Municipal Corporation, Gurgaon

2. Commissioner, Municipal Corporation Gurgaon.

3. Deputy Commissioner, Gurgaon.

4. Chief Engineer, Municipal Corporation Gurgaon.

5. Joint Commissioner-1,2,3 & 4, Municipal Corporation Gurgaon

6. Superintending Engineer, P.W.D. (B&R) Circle, Gurgaon.

7. Superintending Engineer, Public Health Engineering Circle, Gurgaon.

8. Superintending Engineer, Circle No. 1 & 2, HUDA, Gurgaon.

9. Chief Account Officer, Municipal Corporation Gurgaon.

10. Executive Engineer, Marketing Board, Gurgaon.

11. Dy. Director (Audit), Municipal Corporation Gurgaon.

12. Assistant Register, Cooperative Societies, Gurgaon.

13. Manager, Gurgaon Distt. Co-op. L/C Federation Ltd. 209/3 Gopal Nagar, Gurgaon.

14. Notice Board, Municipal Corporation Gurgaon.

15. CFC, Municipal Corporation Gurgaon for publication on net.

16. All Contractors.

Vishal Bansal

Executive Engineer (S),

for Commissioner,

Municipal Corporation,

Gurgaon.

Email:- [email protected]

M.No. 9650511044

Page 9: MUNICIPAL CORPORATION, GURGAONmcg.etenders.in/tpoimages/mcg/tender/Tender2478.pdf · Town Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon. 12 Months Rs. 800000

Page 9 of 35

SECTION-1

CONDITIONS OF E-TENDERING

1.1 These conditions will over-rule the conditions stated in the tender documents,

wherever relevant and applicable.

1.2 All the contractors/ agencies/individual intending to participate in the tenders

processed online, are required to get registered for the Electronic Tendering System on

the Portal http://mcg.etenders.in

For more details, please see the information in Registration info link on the home page.

1.3 Obtaining a Digital Certificate

1.3.1 The Bids submitted online should be encrypted and signed electronically with a Digital

Certificate to establish the identity of the bidder bidding online. A digital signature

certificate has two keys i.e. Public Key and Private Key. Public Key is used to encrypt the

data and Private Key is used to decrypt the data. Encryption means conversion of normal

text into coded language whereas decryption means conversion of coded language into

normal text. These Digital Certificates are issued by an approved certifying authority, by

the controller of Certifying Authorities, Government of India.

1.3.2 A Digital Certificate is issued upon receipt of mandatory identity proofs and verification

letters attested by the Notary Public / Chartered Accountant / Any Gazetted Officer whose

stamp bears emblem of Ashoka. Only upon the receipt of the required documents, a digital

certificate can be issued.

1.3.3 The contractors/ agencies/individual may obtain Class II B digital certificate from any

Certifying Authority or Sub- certifying Authority authorized by the Controller of Certifying

Authorities on the portal http://cca.gov.in. or may obtain information and application

format and documents required for issue of digital certificate from one such certifying

authority on given below which is :-

1. TATA Consultancy Services Ltd.

11th Floor, Air India Building, Nariman Point, Mumbai-400021 website -www.tcs-

ca.tcs.co.in

2. Sify Communications Ltd.

III Floor, Tidel Park, 4 Canal Bank Road, Taramani, Chennai-600113.

Website - www.safescrypt.com

3. MTNL Trustline CA

O/o DGM (IT-CA), 5515, 5th Floor, Core-V Mahanagar Doorsanchal Sadan, CGO

Comples, MTNL, Delhi-125003.

Website - www.mtnltrustline.com

4. iTrust CA (IDRBT)

Castle Hills, Road No.1, Masab Tank, Hyderabad, Andhra Pardesh -500057.

Website - idrbtca.org.in

5. (n)Code solutions

301,GNFC Tower, Bodak Dev, Ahmedabad-380054, Gujarat. Website-

www.ncodesolutions.com

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Page 10 of 35

6. National Informatics Centre Ministry of Communication and Information

Technology

A-Block CGO Complex, Lodhi Road,

New Delhi-125003. Website https://nicca.nic.in

7. e-Mudhra CA

3i Info-tech Consumer Services Ltd

3rd Floor, Sai Arcade, Outer Ring Road, Devarabeesanahalli, Bangalore560036,

Karnataka

Website - http://www.e-Mudhra.com

Contractors/ agencies/individual may also obtain information and application

format and documents required for issue of digital certificate from the following:-

8 Nextenders (India) Pvt. Ltd.

O/O Additional Chief Engineer, HUDA, Sector 40, M- Block South City –I, Gurgaon.

Contact persons : Sh. Rajit Garg – 09650482332

9. Nextenders (India) Pvt. Ltd.

YUCHIT, Juhu Tara Road, Mumbai-400049 [email protected]

10. Nextenders (India) Pvt. Ltd.

O/o HSRDC, Bays No.13-14, Sec-2, Panchkula-134151

Contact Person: Manmit – 09815034028 Rishi – 09878012160

1.3.4 Bid for a particular tender may be submitted only using the digital certificate, which is

used to encrypt the data and sign the hash during the stage of bid preparation and hash

submission. In case, during the process of a particular tender, the user loses his digital

certificate (i.e. due to virus attack, hardware problem, operating system problem), he

may not be able to submit the bid online. Hence, the users are advised to have back up

of certificate and keep the copies at safe place under proper security to be used in case

of emergencies.

1.3.5 In case of online tendering, if the digital certificate issued to the authorized user of a

firm is used for signing and submitting a bid, it will be considered equivalent to a no-

objection certificate/power of attorney to that User. The firm has to authorize a specific

individual via an authorization certificate signed by all partners to use the digital

certificate as per Indian Information Technology Act 2000. Unless the certificates are

revoked, it will be assumed to represent adequate authority of the user to bid on behalf

of the firm for Municipal Corporation Gurgaon, Haryana tenders as per Information

Technology Act 2000. The digital signature of this authorized user will be binding on the

firm. It shall be the responsibility of management / partners of the registered firms to

inform the certifying authority or Sub Certifying Authority, in case of change of

authorized user and applies for a fresh digital certificate and issues an 'authorization

certificate' for the new user. The procedure for application of a digital certificate will

remain the same for the new user.

1.3.6 The same procedure holds true for the authorized users in a private/Public limited

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company. In this case, the authorization certificate will have to be signed by the directors of

the company.

1.4 Set up of machine

In order to operate on the electronic tender management system, a user's machine is

required to be set up. A help file on setting up of the system can be obtained from

NexTenders (India) Pvt. Ltd. or downloaded from the home page of the website -

http://mcg.etenders.in.>> "Information for new users".

1.5 Online Viewing of Notice Inviting Tenders:

The contractors/ agencies/individual can view the N.I.T and the time schedule (Key

Dates) for all the packages floated using the e lect ron i c tendering system on the

Haryana MCG websi te http://mcg.etenders.in. Contractors/ agencies/individual may

refer to NIT in the office of Executive Engineer, Municipal Corporation, Gurgaon, C-1, GTPL

Building, Sector-34, Gurgaon.

1.6 Opening of an Electronic Payment Account:

1.6.1 For purchasing the tender documents online, contractors/ agencies/ individual are required

to pay the tender documents fees online using the electronic payments gateway service as

mentioned at S. No.8.

1.6.2 For the list of payments using which the online payments can be made, please refer to the

Home page of the Portal http://mcg.etenders.in

1.7 Submission of Earnest Money Deposit:

1.7.1 Earnest Money Deposit has to be submitted through Citizen Facility Center (CFC) in the

form of demand draft in favour of Commissioner Municipal Corporation Gurgaon at Municipal

Corporation Office, Opp. Civil Hospital, Gurgaon(0124-2220154). However, as the details of

the EMD are required to be filled at the time of Bid Preparation and Hash Submission stage,

the Bidders are required to keep the EMD details ready beforehand.

1.8 Submission of Tender Document Fees:

1.8 The Payment can be made by eligible contractors/ agencies/individual online directly via

Credit Card / Internet Banking Account / Cash Card / Debit card. The contractors/

agencies/individual have to pay for the tender documents online by making online

payment of tender document fees using the service of the secure electronic payment

gateway. The secure electronic payments gateway is an online interface between

contractors and credit card / online payment authorization networks.

1.9 Purchase of Tender Documents:

Download of Tender Documents: The tender documents can only be downloaded from the

Electronic Tendering System on the Portal http://mcg.etenders.in

1.10 Submission of Bid Seal (Hash) of online Bids:

Submission of bids will be preceded by submission of the digitally signed bid seal (Hash) as

stated in the tender time schedule (Key Dates) of the Tender. Bidders should take note of

any corrigendum being issued on the website on a regular basis. They should view and

note down the tender Hash and ensure that it matches with their previous noted Hash

before confirming the rates.

1.11 Generation of Super Hash:

After the time of submission of Bid Seal (Hash) by the bidders has lapsed, the bid round will

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be closed and a digitally signed tender Super Hash will be generated by authorized Haryana

MCG official. This is equivalent to sealing the tender box.

1.12 Submission (Re-encryption) of actual online bids:

Bidders have to submit their encrypted bids online and upload the relevant documents for

which they generated the hash at the stage of hash generation and submission after the

generation of Super Hash within the date and time as stated in the Notice Inviting Tenders

(Key Dates). The electronic bids of only those contactors who have submitted their bid seals

(Hashes) within the stipulated time, as per the tender time schedule (Key Dates), will be

accepted by the System. A bidder who does not submit his bid seal (Hash) within the

stipulated time will not be allowed to submit his bid.

1.13 Key Dates:

1.13.1 The bidders are strictly advised to follow dates and time as indicated in the Notice Inviting

Tender.

The date and time will be binding on all the bidders. The bidders are required to complete

the stage within the stipulated time as per the schedule to continue their participation in

the tender. All online activities are time tracked and the system enforces time locks that

ensure that no activity or transaction can take place outside the start and end dates and

time of the stage as defined in the Notice Inviting Tender. The bidder should check the

status of a particular stage by following the below mentioned procedure:-

a. Click on "Main" after login into the portal.

b. Select "Tender Search" and click on "Go"

c. Next screen will appear on the screen and click on "Search" button to view the list of

various tenders.

d. Select the tender whose status is to be viewed by clicking on the tender no.

e. Click on “Action page” button. The status of all the stages i.e. whether "Pending" or

"Completed" can be viewed.

The bidder should ensure that the status of a particular stage should be shown as

"Completed" before the expiry date and time of that particular stage and he should possess

a copy of receipt of completion of each stage to be performed from his end. It will be the

sole responsibility of the bidder if the status of a particular stage is "Pending" till the expiry

date and time of that stage and he is not able to proceed further in the e-tendering process.

1.14 OTHER INFORMATION:

1.14.1 The intending bidders shall fill the lump sum rate in the online templates of the online

tender. The Price Bid has to be submitted mandatory online.

1.14.2 Technical Bid Documents except EMD that cannot be submitted online, if any should

be put in separate sealed envelopes and these sealed envelopes together with the

documents listed below should be sealed in another cover and delivered to this office

before the date and time mentioned in the Tender/Community Participation Notice.

i. A list of all documents accompanying the sealed envelopes containing the tender documents.

ii. Duly accepted power of Attorney in original along with its two certified copies in the name of

bidder or authorized representative to act on behalf of the agency.

iii. Documents in respect of payment of earnest money.

1.14.3 Tender must strictly abide by the stipulations set forth in notice inviting tender & while

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tendering for the work, the bidder shall adopt only the three envelope system.

1.14.4 The third envelop - Price Bid envelope has to be submitted mandatory online and shall not

be accepted physically under any circumstances. In case any bidder does not comply with

procedure given above, it will be presumed that he is not interested in the work and the

work shall not be let out to him. Further he may be de-listed without further notice to

him for failing to abide by the strictly approved terms of notice inviting tender for this

work.

1.14.5 The tenders which are not accompanied by the earnest money or proof of earnest

money or do not strictly follow the technical requirement, are liable to be rejected

summarily.

1.14.6 Tenders / quotations which are dependent upon the quotations of another bidder shall be

summarily rejected.

1.14.7 The tenders of the bidders who does not satisfy the qualification in the bid documents are liable

to be rejected summarily without assigning any reason and no claim what so ever on their

account will be considered.

Note: - Bidders participating in e-tendering shall check his/her validity of Digital Signature

Certificate before bidding in the specific work floated online at e-tendering portal of

Municipal Corporation Gurgaon , Haryana on the website http://mcg.etenders.in. Also,

the bidder will be held liable solely, in case, while bidding in particular stage - Date &

Time expired as per the key dates available on the tender document. Key dates are

subject to change in case of any amendment in schedule due to any reason but the

same will be intimated via Corrigendum on website.

SECTION-2

Definitions

2.1 “Corporation” means Municipal Corporation Gurgaon 2.2 “MCG” means Municipal Corporation Gurgaon 2.3 “Work” means the complete work as mentioned in scope of work with details to be

performed by the Agency pursuant to the Contract. 2.4 “Agency” means any eligible entity which submits a Proposal and which upon selection,

would provide Services to the Employer under the Contract.

2.5 “Contract” means the contract signed by and between Employer and the Agency and all its attached documents.

2.6 “Day” means calendar day. 2.7 “Employer” means the Commissioner, Municipal Corporation Gurgaon, Haryana or his

authorized representative. 2.8 “Government” means the Government of Haryana . 2.9 “Personnel” means professionals and support staff provided by the Agency and assigned to

perform the Services or any part thereof. 2.10 “Proposal” means the Technical Proposal and the Financial Proposal, considered together. 2.11 “Terms of Reference” (TOR) means the document for work which explains the objectives,

scope of work, activities, tasks to be performed by the Agency and the deliverables of the Assignment/job.

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SECTION-3 SCOPE OF WORK

Commissioner, Municipal Corporation, Gurgaon requires the services of reputed, well established

and financially sound Manpower service provider for providing manpower to perform jobs assigned

to outsource staff for works as specified in

Annexure - A.

1. MCG has tentative (initial) requirement of the number of persons, category/group wise as

given below:

Group Category/Description of Services Approximate

number

1. Providing /Supplying of skilled, unskilled and semi skilled manpower on

outsourcing service for various works in different offices such as

Horticulture, Town Planning, Sanitation, Library etc. under Municipal

Corporation, Gurgaon.

326

TOTAL 326

However, above number may be subject to change depending on actual requirement. The job

description of the categories of the persons to be deployed are given at

Annexure-A.

2. The contract will likely to commence after allotment as per work order and would continue for a

period of one year. The period of the contract may be further extended after the completion of

contract, provided the requirement of the MCG for augmenting its present manpower persists

at that time or may be curtailed / terminated before the contract period owing to deficiency in

service or substandard quality of manpower deployed by the selected bidder or cessation of the

requirement of work.

SECTION 4

ELIGIBILITY CRITERIA

1. The bidder firm shall be an incorporated entity/Professional Manpower servicer provider

registered with competent authority of state/central government and in existence for a

minimum period of 3 years. The Agency shall submit documentary evidence regarding their

incorporation/existence.

2. Only those bidders with a minimum annual turnover of Rs. 5 Crore each of last three years

from similar services shall be eligible to participate in the bidding process. The company should

have earned profit during the last three years. The work order, payment details and a

certificate from a Chartered Accountant in this regard shall be submitted with the technical bid.

3. The Service Provider should have a valid license from the competent licensing authority under

the provisions of Contract Labour (Regulation and Abolition) Act, 1970 and Contract Labour

(Regulation and Abolition) Central Rules, 1971 and have office in the Gurgaon district.

4. The Bidder must be ISO 9001:2008 certified company.

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5. The bidder should have experience of completion of similar works in any of the

Departments/Government/Autonomous Institutions/Universities/PSUs of Govt. of India/State

Govt./Municipalities/Reputed private company as given below:-

(i) Three similar completed works costing not less than Rs 2.0 Crore and service of at

least 100 skilled and unskilled manpower per work in last five years.

OR

(ii) Two similar completed works or costing not less than Rs.3.00 Crore and service of at

least 200 skilled and unskilled manpower per work in last five years.

OR

(iii) One similar completed work of costing not less than Rs.4.50 Crore and service of at

least 300 skilled and unskilled manpower in last five years.

A satisfaction completion certificate for a period as above applicable from the concerned

department must be submitted with the technical bid. The tender will be rejected

straightway if the documents are not uploaded at time of filling tenders & if not

possible due to some reason then at the time of submission of documents physically

as per the schedule.

6. The service provider must be registered under ESI, EPF Act and Shops & Establishments Act.

Copy of registration papers along with code numbers allotted to the service provider must be

provided with technical bid.

7. The service provider must have valid service tax registration number and documentary evidence

must be provided with technical bid.

8. The PAN/TAN No. of the service provider must be indicated and documentary evidence of this

must be provided with technical bid.

9. The service provider must submit balance sheet and Income Tax returns for the last three

financial years (2012-13, 2013-14 & provisional balance sheet along with chartered accountant

certificate for 2014-15) duly attested from Chartered Accountant with technical bid.

10. The Service provider should have adequate facilities (infrastructure, qualified and expert

manpower) for testing/screening of personnel to ensure that they conform to the given

standards of knowledge/skill and experience before deployment. This aspect is also subject to

evaluation/verification by MCG at any stage. (this will be given weightage).

11. The provision of training facilities/up-gradation of skills of the persons deployed by the service

provider, if any (this will be given weightage).

12. The bidder should not have been debarred/ blacklisted by any Central/State Government

Organisation/ any PSUs/Municipal Corporation or any other Government Organisation. The

Bidder shall submit an affidavit stating that the service provider is not / has not been debarred

/black listed by Central/State Government Organisation/ any PSUs/Municipal Corporation or any

other Government Organisation.

13. All documents to be submitted by the service provider should be duly attested by a Class-I

Gazetted Officer/Notary in case these are the copies of the original documents. No un-attested

documents will be entertained.

14. The right to reject any or all bids rests with the Commissioner MCG without assigning any reason.

Non-compliance with any of the above conditions by the company/firm will

amount to non-eligibility for the service for which tender has been floated and its

tender will be summarily rejected.

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15. BIDDING PROCESS:

The tender should be submitted as per the scheduled given.

A. PROCEDURE FOR SUBMISSION OF BIDS:

a) Technical Bid in one sealed cover (marked „X‟- Technical Bid) along with earnest money on

prescribed form enclosed in the bidding document. All the relevant document should be

attached along with technical bid. (all pages should have page Nos. with proper Index)

b) Technical Bids will be opened on the prescribed date and time. However, the Financial Bids of

the Technically Qualified bidders shall only be opened after they qualify the technical bid.

c) The cover thus prepared should also indicate clearly the name and address of the bidder along

with Contact Numbers such as Landline or Mobile phone numbers with e-mail details to enable

the Bid to be returned unopened in case it is declared “Late”.

d) Conditional tenders and tenders with deviations shall be summarily rejected.

B. DETAILS OF REQUIRED STAFF WITH QUALIFICATION:-

I) Qualification of required staff as prescribed by

Government/MCG.

SECTION 5

BID EVALUATIONS

MCG will constitute a Tender Evaluation committee (TEC) for selection of the manpower service

provider which will carry out the evaluation process. The Chief Account Officer, Account

Officer (concerned), Section Officer (concerned), will be member of TEC and will carry out the

evaluation process. A minimum of 75% score (out of 100) will be necessary for qualifying in

technical bid evaluation and financial bids of only those bidders would be opened who score this

minimum score in technical evaluation.

The Tender evaluation committee will carry out a detailed evaluation of the bids in order to

determine whether the bidders are qualified and whether the technical aspects are substantially

responsive to the requirements set forth in the bidding documents. In order to reach such a

determination, the evaluation committee will examine the information supplied by the Bidders

and other requirements in the bidding documents, taking into account the criterion mentioned

in.

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5.1 Tender Document Evaluation procedures shall consist of marking system. Marks shall

be allotted on the following basis:

SI Evaluation Criteria Maximum Marks

5.1 Specific Experience of providing similar

manpower by the Firm/Agency to

government/or reputed organisation

50 Marks

5.2 Adequacy of proposed methodology and Work

plan in response to the terms of reference

20 Marks

5.3 List of Clients 10 Marks

5.4 Financial Capability of Firm/ Agency 20 Marks

Total 100 Marks

Criteria, Sub-criteria and point system for evaluation to be followed under this

procedure are as under:

1.

No

. Item

Maximum

Marks

5.1.1 Bidder‟s experience & existence Below 3 years Disqualified

3 to 5 years 5

Above 5 years 10

5.1.2

.

Bidder‟s experience of completion of similar works of

outsourcing in any of the Departments/Govt. of

India/Autonomous Institutions/Universities/PSUs of Govt.

of India/State Govt./Municipalities/ Reputed private

company having turnover of 500 crore annually

1 Project 4

2 Project 10

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during the last 3 years as follows;

(i) Three similar completed works costing not less than

Rs.2.0 Crore and service of at least 100 skilled and

unskilled manpower per work (Note: for evaluation

purpose these three assignment would consider as

one project) or

(ii) Two similar completed works of costing not less than

Rs.3.00 Crore and service of at least 200 skilled and

unskilled manpower per work (Note: for evaluation

purpose these two assignment would consider as

one project) or

(iii) One similar completed work of costing not less

than Rs.4.50 Crore and service of at least 300

skilled and unskilled manpower.

3 & more project

20

5.1.3 Bidder‟s facilities (infrastructure, qualified and

expert manpower) for testing/screening of

personnel to ensure that they conform to the

given standards of knowledge/skill and experience

before deployment.

5 qualified and

expert manpower

in board of director

or decision making

authority

3

10 qualified and

expert manpower

in board of director

or decision making

authority

5

More than 10 8

Adequate Office

space in Gurgaon. 2

5.1.4 Bidder's infrastructure in form of training

facilities/up- gradation of skills/ safety of the

persons deployed by the service provider.

Tie-Up with training

institute or in house

infrastructure

5

Panel of Trainer

with their details

bio-data

5

Maximum Marks for Section 5.1 = 50

5.2 Details Approach & Methodology to

understanding and completion of said

assignment.(Along with presentation, if

desired by CMC, GGN.)

Maximum Marks for Section 5.2 = 20

A Detailed approach for

project

5

B Detailed Methodology

Methodology

5

C

Response to handle crisis

5

D Presentation 5

5.3 Successfully completion of Outsourcing

work for providing similar staff to

government organisation or Reputed

private company having staff capacity

1 such client

1

2 such client 2

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(outsourcing and regular) more than

500 and having turnover or budget of

more than 500 crore. (Please provide

complete details of such organisation

along with name and address and

details of service provided with work

order

Maximum Marks for Section

5.3=10

3 such client 3

5 such client 5

More than 5 such client

10

5.4 Financial Capacity of the Bidder

Maximum Marks for Section 5.4=20

A.

Annual Turnover

of previous year is

more than 3 crore

5

B.

Annual Turnover

of previous year is

more than 5 crore

10

C.

Annual Turnover

of previous year is

more than 10 crore

15

D.

Net profit

(Rs.25/-lacs) &

above

5

Total Maximum Marks for Section 5.1 + 5.2+5.3+5.4 = 100

The TEC shall evaluate the Technical Proposals on the basis of their responsiveness to the

eligibility criteria as set forth in tender document and by applying the evaluation criteria and

sub-criteria specified at para 5.1 above. Wherever felt necessary, TEC would call for

clarification from the bidder on technical aspects of the bid. Evaluation of the technical

proposal will start first and at this stage the financial bids (proposals) will remain unopened.

Only those Participating Bidder who obtain a total score of 75 (on a maximum of 100) or

more on the basis of criteria for evaluation given above would be declared technically

qualified.

5.2 Evaluation of Bid :

1. The bidders who qualify and get minimum score of 75 of eligibility criteria will declared

as technical qualified and only be considered for evaluation of Financial Bid.

2. Financial proposals of only those firms which are declared technically qualified shall be

opened publicly, on the date & time specified on the Data sheet, in the presence of the

Manpower service providers’ representatives who choose to attend.

3. The proposal with the lowest financial bid will be considered for award of work, subject

to fulfillment of other terms and conditions of this RFP.

4. If more than one bidder happen to quote same lowest price, the bidder having maximum

marks in in proposed methodology and work plan (Out of 20 marks as prescribed in table

5.1 at point no-2 of Bid evaluation) would be declared as successful bidder.

For example:

Name of

Bidder

Financial

Quotation

Marks in Approach &

Methodology Section ( Out of

Remarks

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20 Marks )

Bidder-A 100 18 L2

Bidder-B 105 20 L3

Bidder-C 100 19 L1 and

Successful

bidder

Bidder-D 110 20 L4

5. Further, if two or more bidder having equal marks in proposed methodology and work

plan, Commissioner MCG reserves the right to decide the criteria and further process for

awarding the contract, decision of Commissioner MCG(CMCG) shall be final for

awarding the contract.

For example:

Name of

Bidder

Financial

Quotation

Marks in Approach &

Methodology Section ( Out of

20 Marks )

Remarks

Bidder-A 100 19 L1, As

CMCG

award the

contract on

basis of

presentation

or any other

criteria.

Bidder-B 105 20

Bidder-C 100 19

Bidder-D 110 20

Bidder A and Bidder C having equal marks in approach and methodology hence

Commissioner MCG reserves the right to decide the criteria and further process for

awarding the contract. Decision of Commissioner MCG would be final and binding on all

bidders.

6. The right to reject any or all bids rests with the Commissioner MCG without assigning

any reason

5.3 BIDDING PROCESS:

The tender should be submitted as per the scheduled given. A. PROCEDURE FOR SUBMISSION OF BIDS:

a) Technical Bid in one sealed cover (marked „X‟- Technical Bid) along with earnest

money on prescribed form enclosed in the bidding document. All the relevant

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document should be attached along with technical bid. (all pages should have page

Nos. with proper Index)

b) Technical Bids will be opened on the prescribed date and time. However, the

Financial Bids of the Technically Qualified bidders shall only be opened after they

qualify the technical bid.

c) The cover thus prepared should also indicate clearly the name and address of the bidder

along with Contact Numbers such as Landline or Mobile phone numbers with e-mail

details to enable the Bid to be returned unopened in case it is declared “Late”.

d) Conditional tenders and tenders with deviations shall be summarily rejected.

B. DETAILS OF REQUIRED STAFF WITH QUALIFICATION:-

Qualification of required staff as prescribed by Government/MC

SECTION 6

TERMS & CONDITIONS

1. The complete Tender Document with scope of work and terms & conditions can be downloaded

from the website of this Corporation i.e. www.mcg.gov.in as per schedule.

2. The offer not accompanied with Earnest Money in shape of Demand Draft duly placed in favour

of the Commissioner, Municipal Corporation, Gurgaon and Tender form/Fee will be rejected

straight way. The successful tenderer can claim this earnest money after a period of three

months of completion of project without interest.

3. Bank Guarantee equivalent to one month salary of total staff required within fifteen days of

allotment of tender with agreement. Tender form‟s Terms & Conditions should be mentioned on

these bank guarantee. The bank guarantee should be valid for one year.

4. The quoted rates shall not be less than DC Rate as applicable for the period 2014-15 as per

orders of Deputy Commissioner, Gurgaon vide Endst. No. 86-185 dated 27.05.2014 for Gurgaon

District plus ESI + EPF + all other statutory liabilities plus minimum 5% service charge. Rate of

any bid found to be less than the above rate shall be summarily rejected.

5. The service provider shall appoint one manager having minimum qualification of MBA with

specialization of Human Resource and atleast 3 years experience of management, deployment,

providing substitute of the absentee, completion of service record i.e. deposit of ESI, EPF etc.

The manager shall exclusively control/manage the manpower provided by the service provider.

No extra remuneration shall be paid for these managers, to the service provider by MCG.

6. All Government taxes including Income Tax will be deducted at source in all cases of payment of

Tender as per rule from time to time.

7. In case of any increase in wages of employees at any stage , even than the service

charges will be paid to Successful Bidder on the basis of D.C. Rates fixid for the period

2014-15.

8. As per instruction of Chief Secretary Govt. of Haryana vide memo no. 48/5/2001-3GS-II dated

20.02.2014. The procedure of making payment will be followed of EPF/ESI/Wages/Service Tax/

Premium/etc.

(i) Separate ESCROW accounts be got opened by all workers.

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(ii) Deposit of ESI and PF should be validated only if the dossier of workers and their account

numbers is provided as per the performa circulated by the State Government

Department/Corporation/Board/Public undertaking as to verify the respective deposits. No

bill of the contractor should be paid unless he has provided a copy of such dossier of details

of payments.

PAYMENT OF SERVICE TAX:-

(i) In case amount excess Rs. 10 lac per annum-

Contractor is depositing the service tax through net banking/e-payment from their current

account and get it re-imbrused from the concerned department/Board/Corporation/Public

undertaking, as the deposit of service tax through e-payment of more than Rs. 10 lacs per

annum is mandatory.

(ii) In case account remains less than Rs. 10 lac per annum-

Demand Draft is being issued office –wise through ESCROW account for the service tax to

service tax department.

PAYMENT OF ESI:-

Single challan will be generated by the contractor is respect of all the persons supplied by

him to various organization in a month as separate challan is not possible in case of ESI.

PAYMENT OF EPF:-

(i) The contractor will submit the generated challan alongwith the bills for verification by the

concerned office.

(ii) The concerned office will verify the details as per record before processing the bill for making

advance payment to the engaged Contractor.

(iii) Payment will be made office-wise through ESCROW account for the EPF payment to the EPF

department.

PAYMENT OF WAGES:-

(i) The contractor will submit the details of each and every workers indication the wages, EPF

and ESI nos. etc. as per the Performa issued by the State Government vide letter dated

12.01.2011.

(ii) The concerned office will verify the details as per the record before making advance

payment to the engaged Contractor.

(iii) Thereafter, the cheque will be issued in favour of the contractor by the division office

indicating the ESCROW account for depositing in the ESCROW account for making payment

of wages to the workers through their saving accounts.

(iv) If a Successful bidder offer‟s services at zero margin, should not be given the contractor.

(v) The provident fund is to be deducted @ 12% and the employers contribution is 13.61%,

similarly ESI deduction from wages is @ 1.75% and employer contribution is @ 4.75%.

9. The successful bidder will pay the wages to all the employees engaged by him and deposit ESI,

EPF etc. charges of every employee as per rules upto the 5th of every succeeded month. Only

after the above payment the bill will be reimbursed after checking the receipts provided by

successful bidder for that particular month.

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10. The initial period of contract for the work shall be one year from the date of award and which is

extendable by Commissioner, Municipal Corporation, Gurgaon on satisfactory performance of

the work of the service provider. In case work is found unsatisfactory during the contract

period, then the contract shall be terminated with forfeiting of security deposited with MCG.

The contract can, however, be terminated by the Commissioner, MCG at any time by giving 15

days notice in case the quality of the services is found unsatisfactory or for such other reason,

as Court orders, Government policy or any other reason which is to the satisfaction of the

Commissioner, MCG is sufficient to terminate the contract.

11. The service provider shall provide any number of extra persons as desired by the Municipal

Corporation, Gurgaon office during the period under this agreement at the rates already agreed

to in the contract.

12. Sub-letting of contract directly or indirectly is not permissible which shall result in pre-mature

termination of contract and imposition of any penalty decided by Commissioner, MCG including

forfeiting of entire security. Sub-letting in any way would tantamount to forgery and criminal

liability against the service provider can be fixed as per law.

13. In case of any material violation of any of the terms and conditions by the Service Provider, the

Commissioner reserves its right to unilaterally terminate the contract. In case of any dispute,

the decision of the Commissioner will be final and binding.

14. The salary /remuneration shall be disbursed through Bank Accounts only.

15. In case of revision in minimum wages, in writing, by Government of Haryana/Ministry of Labour

and Employment, Government of India, the corresponding revised rates shall be payable by the

MCG after the approval of Competent Authority in the MCG.

16. The payment will only be made after the payment of salary EPF, ESI, Service tax etc. by the

service provider to the employees /department. He will submit the copies of bank advice and

EPF/ESI, service tax challans and after submission of these documents is payment will be

processed and paid. No payment shall be made without submission of above documents.

17. It shall be the responsibility of the service provider to fulfil all legal/contractual obligations

towards the employees such as P.F. deduction, ESI contribution etc. as applicable.

18. The service provider shall ensure that all his workers deployed in Municipal Corporation,

Gurgaon office are covered under the requisite ESI Scheme under the prescribed Act and in

case of any accident to staff while working it shall be the sole responsibility of the service

provider on this account whatsoever.

19. MCG shall not bear any other expenses payable to the employee of the service provider such as

CPF contribution; to and fro transport charges from residence medical expenses etc.

20. The service provider undertakes to comply with the applicable provisions of all welfare

legislations and more particularly with the Contract Labour (Regulation and Abolition) Act, 1970,

if applicable, for carrying out the purpose of this agreement. The Services Provider shall further

observe and comply with all Government laws concerning employment of staff employed by the

Services Provider and shall duly pay all sums of money, to such staff as may be required to be

paid under such laws. It is expressly understood that the Service Provider is fully responsible to

ascertain and understand the applicability of various Acts, and take necessary action to comply

with the requirement of law.

21. The Service Provider shall be obliged and solely responsible to comply with all statutory

requirements in respect of the manpower engaged by him and MCG shall not be a party to any

dispute arising out of such deployment by the contractor.

22. The Service Provider before selecting the manpower will satisfy himself about the character and

integrity of the persons proposed to be provided to the Corporation. The Service Provider shall

obtain a character certificate in respect of every such person from the school/college last

attended by such person or a character certificate from a Gazetted Officer and a copy of such

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certificate should be made available to the MCG at the time of deployment. The persons

deployed by the Agency should not have any Police record/criminal cases against them and they

should be deployed after police verification. The agency should make adequate enquiries about

the character and antecedents of the persons whom they are recommending. The character

verifications of the personnel are sole responsibility of bidder.

23. The Service Provider shall be responsible for all acts of commission and omission on the part of

the manpower engaged for the purpose. The Commission shall not be responsible in any

manner, whatsoever, in matters of injury/death/health etc. of the Service Provider‟s employees

performing duties under the contract.

24. If service provider fails to discharge the obligation of tender so awarded part or in full or on the

grounds of quality of staff, the Municipal Corporation, Gurgaon has the right to impose

appropriate cut or terminate the contract and to place the order to other service provider even

at higher rate at the risk and cost of service provider and the Municipal Corporation, Gurgaon

shall have the right to forfeit the security money or to take any legal action against defaulter

service provider.

25. The Service Provider‟s personnel shall not divulge or disclose to any person, any details of

office, operational process, technical know-how, security arrangements and

administrative/organizational matters as all are of confidential/secret nature as this will be

considered as criminal breach of trust.

26. The Service Provider‟s personnel shall not have any right to claim any

benefit/compensation/absorption/regularization of services with the MCG under the provision of

Contract Labour (Regulation & Abolition) Act, 1970 or any other Act. Undertaking from the

person to this effect will be required to be submitted by the Service Provider to this office.

27. All disputes are subject to Gurgaon jurisdiction. Every dispute, difference or questions which

may at any time arise between the parties hereto or to any other person claiming under them

touching or arising out in respect of this agreement, or the subject matter thereof shall be

referred to the Sole Arbitration of the authorised representative of Commissioner, Municipal

Corporation, Gurgaon whose decision shall be final and binding on the parties. His decision will

not be open to be challenged before any Court of law.

28. For all intents and purposes, the service providing Company/firm shall be the “Employer” within

the meaning of different Labour Legislations in respect of manpower so employed and deployed

in the MCG. The persons deployed by the Company in MCG shall not have claims of any

Employer and Employee relationship nor have any principal and agent relationship with or

against MCG.

29. The service provider shall supply an Indemnity Bond on Non-Judicial Stamp Paper that in case

of any mishap he shall be responsible for the payment of all types of compensation to the staff

as per provision and various Acts such as workman compensation Act etc. and the Municipal

Corporation, Gurgaon will have no accountability on this account. The service provider shall

also supply an Indemnity Bond on Non-Judicial Stamp Paper that in case of any mishap or

damage of the office record/office equipments he shall be responsible for all type of payments

or compensation to the Municipal Corporation, Gurgaon.

30. Complaints regarding payment of lesser wages and marking of wrong attendance shall be

viewed seriously and the Service Provider shall be liable for criminal legal proceedings as per

law.

31. The service provider shall not default in making the persons available and shall not change

persons deployed except in exceptional circumstances only with the consent of Commissioner/

Joint Commissioner (HQ), Municipal Corporation, Gurgaon in this regard & number of staff

required can be increased & decreased by them.

32. The service provider will maintain necessary records as required under labour regulations and

make available the same for inspection to the competent authority and to the MCG.

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33. The service provider shall obtain workman‟s compensation insurance policy from an approved

insurance company to cover up the risk of injury /death of the contract labour engaged by him

at site. The service provider has to give a compensation of Rs. Ten Lakhs within one month of

the death of a person deputed by him in the MCG. The labour regulations shall be deemed as

part of the contract and breach thereof shall be deemed as breach of contract. Accordingly the

service provider will render himself for penal action for omission and commission on his part by

the competent authority. The service provider will have to open EPF, ESI & GIS accounts and

shall ensure the deposit of the same and submit challan receipts to MCG by the 7th of each

month. In case MCG deposit the EPF, ESI & GIS directly then it shall not be payable to the

service provider and a penalty amounting to Rs. 1000/- per month per employee shall be

recovered from the service provider.

34. Firms/Contractor who have been debarred / black listed by any Deptt. / Autonomous body of

the Central / State Govts. / Union Territories and Municipal Corporation or any other govt. or

semi government organisation are not eligible to apply. In case this fact is established after

allotment of the contract, then such contract will be terminated after due enquiry without any

notice and in such an eventuality the security deposit and bank guarantee will stand forfeited.

The above condition of being debarred/black listing shall also apply to associate

concern/partners of the applicant firm/contractor.

35. Any of orders/decisions passed by honourable Court from time to time shall be bound to

consider by both the parties.

36. The service provider shall be required to sign an agreement with Commissioner, Municipal

Corporation, Gurgaon containing all the terms and conditions of the tender document within

seven days of receipt of work order.

37. The service charge filled by the firm/participating bidder must not be below 5%.

38. A certificate given in the below format on the company letter pad is also to be submit with

Technical Bid.

Certificate

I/We certify that I/We have read the terms and conditions of the tender as well as the

provisions as mentioned in the service agreement. I/We undertake that it is my/our

responsibility to ensure that being the employer in relation to persons engaged/deployed by

me/us to provide the services/activities under this service agreement as well as to make the

payment of monthly wages/salaries, which in any case shall not be less than the D.C. rates as

fixed for Gurgaon district along with all other statutory dues as Employees Provident Fund,

Employee State Insurance, Employee Deposit Link Insurance etc. to his employees. I/We

undertake to observe the compliance of all the relevant labour laws as applicable viz. Payment

of wages Act, 1936, Minimum Wages Act, 1948 Contract Labour (Regulation and Abolition) Act.

1948, Contract Labour (Regulation and Abolition), Act, 1970, State/UT Contract Labour/ (R&A)

Rules, 1974, EPPF Act, 1952, ESI Act (1948) as applicable and as amended from time to time

and or any other rule framed there under from time to time by the Central or State

Government or any Authorities constituted by or under any Law, for the category of persons

deployed be me/us.

Certified that I/We have read the tender documents containing the nature and scope of work,

terms and conditions and the draft of service agreement and have understood the contents.

I/We undertake to abide the terms and conditions as laid down in the tender document and the

service agreement in case the work order is allotted to me/us.

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A. INTERVIEW

1. For interview and skill test the Service Provider has to send a list of candidates two times of

the requirements (2x1) within a week‟s time from the date of placement of the requisition.

2. Manpower agency has to appoint only the persons who have been interviewed/ selected by

MCG. Agency / contractor has to submit the bio‐data (affixed with photo and enclosed all

certificates for education and professional experience). If, required MCG may verify originals

documents.

SECTION 7

PENALTY CLAUSE

2. Penalty will be levied as decided by Commissioner or any higher authorities in case of non-

completion of contract or non-fulfilment of any condition of this tender. The decision of JC(HQ)

in writing will be sufficient and binding on all parties.

3. Penal recovery at triple of the amount on quoted/allotted rates shall be made if services of any

of categories not provided by the contractor.

4. If during the pendency of contract any worker is found inefficient the Contractor will have to

replace him with another suitable worker. If contractor failed to do so and any loss incurred by

the corporation shall be born/ recovered from the contractor along with penalty.

5. In case of fraud or financial loss or physical damage or any other problem bidder has to repay

amount decided by Commissioner or any higher authorities

6. Persons deputed by the service provider shall be allowed only one leave per month. Prior

permission for leave shall be obtained from the concerned officer of this Corporation. In

emergent cases, such as the person deployed falls sick or is not able to attend the office for the

reason beyond his control continuously for more than 3 days, the Service Provider shall deploy

a suitable substitute. If the contractor fails to deploy requisite number of persons due to default

on his part or fails to send the substitute, without prejudice to any other right or remedy

available under the law to the Corporation on account of such breach, pro-rata recovery along

with penalty equal to triple the amount payable to the agency for deployment of that person, on

pro-rata basis for the first ten days from the date of absence of the person from duty will be

made. In case the Service Provider fails to provide suitable substitute(s) within ten days,

additional penalty @ 5% of the total wage bill (excluding taxes) of that month will be imposed.

The quantum of recovery will be decided by Competent Authority in MCG, which will be final and

binding on the Service Provider.

7. The service provider shall send the requisite number of persons within stipulated time after

requisition from the MCG. In case of any inability of personnel deputed to the job in the MCG

the same will be got done from the market at the cost of service provider and amount spent

along with penalty mentioned above shall also be recovered from the service provider.

8. The t e n d e r e r applicant and their respective officers, employees, agents and advisers shall

observe the highest standard of ethics during the Bidding Process. Notwithstanding anything to

the contrary contained herein, MCG may reject a tender without being liable in any manner

whatsoever to the tenderer if it determines that the tenderer has, directly or indirectly or

through an agent, engaged in corrupt practice, fraudulent practice, coercive practice,

undesirable practice or restrictive practice in the Bidding Process.

9. Without prejudice to the rights of the MCG under Clause 7 hereinabove, if a tenderer is found by

the MCG to have directly or indirectly or through an agent, engaged or indulged in any corrupt

practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice during

t h e Bidding Process, s u c h tenderer shall not be eligible to participate in any tender floated

by MCG.

B. INTERVIEW

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1. For interview and skill test the Service Provider has to send a list of candidates two times of

the requirements (2x1) within a week‟s time from the date of placement of the requisition.

2. Manpower agency has to appoint only the persons who have been interviewed/ selected by

MCG. Agency / contractor has to submit the bio‐data (affixed with photo and enclosed all

certificates for education and professional experience). If, required MCG may verify originals

documents.

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SECTION-8

GENERAL CONDITIONS

1. The service provider shall ensure that the employees / workers are punctual and remain alert

and vigilant in performance of their duties. The service provider shall engage physically fit

persons of minimum age of 18 years and not more than 45 years.

2. The service provider shall certify regarding fulfilling of prescribed qualification & experience

requirement by the workers deployed by him in Municipal Corporation, Gurgaon. These workers

shall have to pass the test conducted before deployment in MCG.

3. The service provider shall ensure that the staffs employed by him are decently and properly

dressed in distinct uniform. The uniform shall be approved by the Joint Commissioner (HQ),

MCG. Those employees found working without uniform shall be treated as absent from work

despite their presence in the biometric system. The cost of the uniform shall be borne by the

service provider.

4. The service provider shall ensure that none of their employees will be a member of any of the

employee‟s union(s) and political parties or take any interest in such activities.

5. The employees engaged by the service provider will be in the employment of the service

provider only and not of the Municipal Corporation, Gurgaon in any way.

6. The service provider shall provide Identity Card to all its manpower deployed as per the format

provided by the MCG Office.

7. The staff provided by the service provider to the department, in case is found to be indulging in

any undesirable or unfair activities in the premises of the office, the service provider will solely

be responsible for all the consequences apart from the liberty of MCG to lodge complaints before

appropriate authorities. The decision on what qualifies as an unfair activity rests solely with

Commissioner, Municipal Corporation, Gurgaon.

8. The service provider will be responsible for the discipline of manpower deployed by them as per

Conduct Rules and Regulations.

9. Service provider shall compensate in full the loss sustained by MCG on a/c of any damage

caused to any equipment/ items available at the office/premises or due to negligence/lapse of

the employees engaged by service provider to Municipal Corporation, Gurgaon. The amount so

involved on this account shall be deducted from the payment due to service provider.

10. The service provider shall strictly comply with the terms and conditions of agreement. Further,

they shall also comply with all statutory obligations. In case of violation, the agreement shall be

liable for cancellation immediately and security deposited will be forfeited.

11. In case of any unsatisfactory services rendered by the service provider, the Commissioner,

Municipal Corporation, Gurgaon reserves the right to terminate the contract even during the

continuity of the contract after giving reasonable opportunity.

12. Leave reserve for weekly rest and other holiday/National holiday shall be provided by the

Service Provider and no extra charges will be paid by MCG.

13. The service provider shall furnish a personal guarantee of its Managing Director/ Partner,

guaranteeing the due performance by the Service Provider of its obligations.

14. All payments made by the Department shall be after deduction of Tax at source wherever

applicable as per the provision of the Income Tax Act, 1961.

15. Service Provider shall obtain all registration(s) permissions(s)/ license(s) etc. which are/may be

required under any labour or other legislation(s) for providing the services.

16. The Service Provider shall at all times indemnify and keep indemnified the MCG against any

claim by any third party for any injury, damage to the property or person of the third party of

for any other claims whatsoever for any acts of commission or omission of its employees or

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personnel during the hours of providing the services at the MCG premises or before and after

that.

17. The service provider shall provide all type of required safety equipments and accessories

keeping in view the work assigned to staff deputed by them.

18. The Service Provider has complied with and obtained necessary permissions/ licenses/

authorizations under the Central, State and Local Authorities and obtained all required

permissions/license for carrying out its obligations.

19. All the persons engaged by the service provider should be healthy, physically fit and free from

communicable diseases.

20. The personnel sent/deputed on job will be on the pay roll of the service provider and will be the

employees of the service provider for all intents and purposes. However, the services of service

provider shall communicate the name, parentage, residential address, date of birth, academic

qualification previous experience etc. along with a photograph of the person in the prescribed

format of Municipal Corporation, Gurgaon.

21. The antecedents of personnel deployed by the service provider should be credible and above

board.

22. In case of pilferage, theft breakage; the service provider will be responsible. The Commissioner,

Municipal Corporation, Gurgaon will be at liberty to recover the amount of such loss from the

service provider after holding an enquiry. The decision of the Commissioner, MCG to this effect

shall be final and binding upon the parties. In case unsatisfactory performance and violating of

any condition of the contract / service agreement, the contract shall be liable to the cancelled

and security will be forfeited.

23. Tender received after the closing date and time will be summarily rejected. No appeal against

such rejection shall lie.

24. Tender shall be in the prescribed form. No tender will be considered which is not as per the

printed form and does not bear the tenderer‟s signature and seal at the bottom of every page of

the tender document.

25. Commissioner, Municipal Corporation, Gurgaon reserves the right to accept or reject any tender

in part or full without assigning any reason whatsoever.

26. Commissioner, Municipal Corporation, Gurgaon takes no responsibility for delay, loss or non-

receipt of tender sent by post.

27. Biometric attendance will be made for the employees provided by the service provider. A

complete electronic generated attendance will be maintained.

IMPORTANT:- Offer without prescribed Tender form/Tender fee or not supported with Earnest

Money/Authority letter will not be considered in any circumstances.

SECTION 9

TECHNICAL BID (‘X’)

1. Name of organization /Service provider

2. Address and phone No. of organization/Service

provider

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3. Contact Person Name

Phone No :

Mobile No. :

E-Mail ID :

4. Status of the organization/Service provider

(whether private or public sector undertaking or

Sole Proprietor or Partnership or Cooperative

Society etc.) the tender should attach a resolution

passed by the Executive Body authorizing the

specific officer/Partner for signing the documents.

5. Declaration in the form of affidavit that the

individual /Service provider /Organization including

its partners and share-holders, was not black

listed/prosecuted by any departments/ Statutory

Bodies in Haryana or by any Court of Law, is to be

attached.

6. Registration No. of labour license for providing

skilled manpower.

(Attested copy)

7. Registration number Shops & Establishment Act

(Attested copy)

8. Registration No./Code No. registered under EPF/ESI

Act. (Attested copy)

9. Service Tax Registration No.

(Attested Copy)

10. PAN /TAN No. of the Service provider /Service

provider (Attested copy)

11. ISO No. (Attested copy)

12. Receipt No. date of deposit of tender Fee / Demand

Draft No. & date amount Rs.

13. Detail of earnest money in the shape of demand

draft payable at Gurgaon for Rs.__________ /-(Rs.

__________ Lacs) in favour of Commissioner,

Municipal Corporation, Gurgaon.

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14. a) Certificate from Service provider / Service

provider for deposit of EPF upto date i.e.

31.03.2015.

b) Certificate from Service provider / Service

provider for deposit of Service Tax upto date i.e.

31.03.2015

(certificate of chartered accountant for (a) &

(b) above)

15. Work experience for a minimum of three years with a Govt. Department with at

least hundred skilled employees per year in the last 3 years from the competent

authority.

[Frame1]

Note Use separate sheet, if required

16. Annual Turnover amounting of Rs. ______ Crores in 2014-15 and Rs.

__________ Crores in 2013-14 & 2012-13 for providing skilled manpower.

(certificate of chartered accountant)

[Frame2]

17. Has the tenderer read all conditions etc mentions in tender

form/ bidding document & Tender/Community Participation

Notice carefully. (Please tick Yes/No)

Yes/No

18. Has the tenderer enclosed tender form duly signed by the

tendering service provider accepting all terms and conditions

mentioned in the Tender Form/ Bidding document &

Tender/Community Participation Notice? (Please tick Yes/No)

Yes/No

19. Proposed Number/Methodology and Detailed plan to provide services

(May use separate sheet for write up)

Verification:

I solemnly declare and affirm that the above facts given from Sr. No. 1 to 19 are true

to the best of my knowledge and nothing has been concealed.

Date: Signature with Seal

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SECTION 10

FINANCIAL BID (‘Y’)

(Mandatory to be submitted only ONLINE)

(FINANCIAL BID SHELL BE OPEND AFTER THE FINALISTION/ELIGIBILTY OF TECHNICAL

BID)

Service Provider‟s Proposal Reference No. & Date:

Service Provider‟s Name & Address:

Person to be contacted:

Designation:

Telephone No:

Fax No:

Mob No:

Email address:

Sr.

No.

Type of Service Rate to be quoted by the Firm in

percentage of Services charges

(not below 5%)

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1. Providing /Supplying of skilled, unskilled

and semi skilled manpower on

outsourcing service for various works in

different offices such as Horticulture,

Town Planning, Sanitation, Library etc.

under Municipal Corporation, Gurgaon.

In Figure

____________________________

In words

____________________________

Note:- The Service Charge/ rate shall be quoted in percentage of DC Rates for the

year 2014-15 as per orders of Deputy Commissioner, Gurgaon vide Endst.

No. 86-185 for Gurgaon District.(Total payable would be DC rate + ESI + EPF

+ all statutory liabilities + service charge as quoted above)

Date: Signature

Name Service provider

With Stamp/Seal

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SECTION-11

DNIT

Sr.

No.

Type of Service Rate to be quoted by the Firm

in percentage of Services

`charges

1. Providing /Supplying of skilled,

unskilled and semi skilled manpower

on outsourcing service for various

works in different offices such as

Horticulture, Town Planning, Sanitation,

Library etc. under Municipal

Corporation, Gurgaon.

In Figure

___________________________

_

In words

___________________________

_

ANNEXURE-A

Name of Work : Providing /Supplying of skilled, unskilled and semi skilled manpower

on outsourcing service for various works in different offices such as Horticulture, Town

Planning, Sanitation, Library etc. under Municipal Corporation, Gurgaon

S. No. Post Develop. , Hort. & other Misc.

1 Office Asst. 3

2 Clerk/Computer Clerk 84

3 Driver 1

4 Peon 39

5 Driver 7

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6 Security Guard 24

7 Senior Clerk 1

8 Librarian 35

9 Chowkidar 53

10 Mali cum Chowkidar 79

Total 326