multicom smart modem...multicom communicators. multicom smart modem overview multicom connection...
TRANSCRIPT
U/D Computer Network
Client Site
Alarm PanelMulticomDevice
Multicom SmartModem Software(Virtual COM Port)
Surepoll Servers (Suretek)
Remote ProgrammingSoftware
Alarm PanelPSTNCOM Port ModemRemote Programming
Software
U/D Computer Network
Client Site
Enter Multicom ID &Multicom Program Code
Enter Phone Number
U/D Computer Network
Client Site
Alarm PanelMulticomDevice
Multicom SmartModem Software(Virtual COM Port)
Surepoll Servers (Suretek)
Remote ProgrammingSoftware
Alarm PanelPSTNCOM Port ModemRemote Programming
Software
U/D Computer Network
Client Site
Enter Multicom ID &Multicom Program Code
Enter Phone Number
Multicom Smart Modem
OverviewMulticom Smart Modem (MSM)software provides a simple and easy-to-use interface between manufacturer provided Upload/Download programming software and alarm panels attached to Multicom communicators.
Multicom Smart Modem Overview
Multicom Connection Workflow
Traditional PSTN Workflow
What does it do? When an alarm panel has been upgraded to a Multicom communicator, and PSTN is no longer a reporting path, MSM allows traditional U/D programming software to maintain communication with the alarm system.
How does it work? MSM creates a virtual COM port that U/D programming software can connect to. Users can simply enter the Multicom ID and Multicom programming code (eg. 1345#065065000) where they would usually enter the PSTN phone number.
When a connection is detected on the virtual COM port, MSM will create a tunnel to the alarm panel via the Surepoll Servers and Multicom Device. Once connected commands can be issued from the U/D software as though connected via a traditional PSTN path.
Multicom Smart Modem Overview
Networking IndicatorsShows current status of each step between U/D software and Alarm Panel. Useful
for diagnosing connection issues.
COM Port SelectAllows user to choose Virtual COM Port. This port should also be specified in the U/D software when connecting. Ensure
this port is not already in use on the system.
Connection ModeAutomatically
configured for known panel types. Allows
user to override modem connection type - as required by
U/D Software
Receive (Rx)Transmit (Tx)
Indicators
CurrentStatus
Message
Multicom Smart Modem
The InterfaceThough MSM is a utility program that can be used by U/D programming software when minimised, much effort has gone into making the interface both informative and easy-to-use.
LogVerbose loggingCan be hidden
Example U/D Software using Multicom ID and program code