multi speed it
TRANSCRIPT
Multi-Speed IT Capability
Rob England@theitskeptic
Multi-Speed IT
• Designing lifecycles• Standard and bespoke• Cultural change
Image © CanStockPhoto.com
Two-speed IT
• Bi-modal• Digital and industrial• Agile and waterfall• Nimble and conservative• Three speed
– System of innovation– System of differentiation– System of record
• Shear layersImage © CanStockPhoto.com
Multi-Speed IT
Nimble
Conservative
System of Innovation
System of Differentiation
System of record
Multi-SpeedSpectrum
Image © CanStockPhoto.com
Designing lifecycles
Liberation
Image © CanStockPhoto.com
Project dev App support
Ops
Waterfall
dev
prod
time change
prod
Ops
Agile
dev
prod
time change
Team
DevOps
Run
dev
prod
time deploy
Build
Build
1
Run
dev
prod
time deploy
2
Service desk
3
Service desk
Infrastructure
Service desk
4
Service deskInfrastructure
App support
Ops
change
The moral of the story
App support
Ops
change
The other moral of the story
Multi-Speed IT
• A spectrum• A lifecycle of lifecycles• Lifecycles to fit the
needs of the business
Standard and bespoke
Image © CanStockPhoto.com
Standard+Case
Creating lifecycles
• Standard lifecycles• Bespoke to meet special
requirements• Lifecycle experts: “case
workers”
Cultural change
• Trust and empowerment• The operating model• Governance, risk, and the enterprise
Image © CanStockPhoto.com
Multi-Speed IT
• Spectrum of speeds• Customise• Empower
Multi-Speed IT CapabilityRob England
The IT Skepticwww.itskeptic.org
@theitskeptic