MTBMujahidul Khan

Customer Service Executive

SMS BANKING

SMS alert for all bank transactions helps prevent fraud. Register for MTB SMS Banking and remain worry free.

Facilities available at present:

Access your account from anywhere in the world through a mobile phone.Ability to make balance inquiries without visiting the bank.Ability to receive mini statement of last 5 transactions.Transaction Alert lets you get informed whenever there is a cash withdrawal transaction on your account.

Registration Process:

1. For registration you have to visit your bank branch and fill up the SMS Banking Branch Registration Form

2. Customer need to Call MTB Contact Centre from account registered mobile number to keep a request.

3. Within three working days SMS Banking Service will be activated.4. Customer will get a SMS to his registered mobile No. as “SMS

Banking activated. Your PIN : 2525. For balance BAL 2525,for Statement: STA 2525 & send to:01730080690.Helpline-16219”

A single mobile no is used by MTB SMS Centre to receive and send SMS messages based on the services chosen by the customers. The customers are provided with the mobile phone number in time of registration by the branches or Contact Centre.

SMS Banking Mobile Number: 01730080690

For Balance Inquiry:

Type bal XXXX and send to 01730080690

For Last 5 Transaction Inquiry:

Type sta XXXX and send to 01730080690

1. Go to handset’s message option2. Type “bal xxxx” (that is write [bal] then give a [space] and then give [4digit PIN])3. Then send to MTB SMS Banking Centre number provided by the branch in time

of registration.

SMS BANKING ANNUAL FEE IS BDT 300 [ INCLUDING VAT ]

bal 1 XXXX (for balance inquiry), sta 1 XXXX (for transaction inquiry)bal 2 XXXX (for balance inquiry), sta 2 XXXX (for transaction inquiry)bal 3 XXXX (for balance inquiry), sta 3 XXXX (for transaction inquiry)

If customer is registered for more than one account in SMS Banking then need to write accordingly as of serial number given in application:

Thank You Happy Customer Service