MT 340Unit 8 SeminarDarlene RinghandApril 18, 2012

Welcome - Agenda

Unit 7 review

Comments –Discussion/Homework

Unit 8

• Discussion• Expectations

Other

Good Evening!

Unit 7 Review

What is organizational culture?

What makes an organization unique?

How do organizational members learn the culture?

How do you create an ethical organizational culture?

How is organizational culture related to resistance to change?

Seminar Discussion

Human Resources

What is it?

Unit 8 Objectives - Topics

Unit Outcomes

Steps in a Typical Employee Selection Process

Performance Evaluation Process & Methods to Improve

Four Types of Employee Training

Promote Diversity Within Organizations

Steps in a Typical Employee Selection Process

Initial Selection

Substantive Selection• Interview• Tests and Simulations/Work related

Contingent Selection• Check References• Make offer• Negotiate salary

Robbins, S. P., & Judge, T. A. (2007). Organizational behavior (12th Ed.). Upper Saddle River, NJ: Pearson Education, Inc.

Poll –

Do First Impressions Count?

• Yes• No• Why

Performance Evaluation Process

Purpose – Evaluation

Task Outcomes

Behaviors

Traits – Being dependable

Evaluation Methods

Written essays

Critical incidents

Graphic rating

Behavior ratings

Forced comparisons• 33% of corporations are using this method per

Robbins, Chapter 18. – Thoughts??

Performance Evaluation Improvement

Use multiple evaluators

Evaluate selectively

Train Evaluators

Provide Employees Due Process

Provide constructive Feedback

Four Types of Employee Training.

Basic Literacy Skills

Technical Skills

Interpersonal Skills

Problem Solving Skills

Ethics and Diversity Training

Training Methods

Formal

Informal

On-the-job

Off-the-job.

Promoting Diversity Within Organizations

Recognize Work/Life ConflictsDiversity Training_______________________________Describe a training program you

might design to help employees develop their interpersonal skills.

How would that program differ from one you designed to improve employee ethical behavior?

Unit 8 ExpectationsReading: Chapter 18 from Organizational Behavior by

Robbins & Judge Discussion View the Distinguished Scholar Video “Evaluating HR

Practices". Project

◦ Be sure to take into account the advice that Randall Pinkett gave in the video, "Evaluating HR Practices".

◦ Recommended page length is 5-6 pages in APA style ◦ Be sure to use the proper file name protocol for example:

Last name First initial Assignment name, Smith J Week 8◦ Submit your Final Project paper to the Dropbox

Review/Quiz

Unit 8 Project/Assignment Using the information from your readings, and our discussions,

analyze the key elements of organizational behavior covered in this unit as they pertain to your selected organization.

Complete your project by writing this final portion of your paper and submit your last part of your project together with the corrected sections from Units 2 and 4. Put the sections in order and submit to the Dropbox.

Assignment Checklist: Discuss one method to promote diversity within organizations. Express how implementation of diversity initiatives increase

organizational effectiveness. Identify three criteria of why diversity is important. Your Total 3-part project should include notes and observations

supported by scholarly reference on the following: Describe the organization’s culture and include the factors that lead

to your assessment. How do the organizational members learn the culture? Is the culture generally positive or negative?

Unit 8 Assignment ContinuedWhat affect does the culture have on organizational goals?

What are your recommendations for the culture?

In general, how do the human resource practices of your selected organization shape employee attitudes and behavior? Do they have a positive or negative influence? Why?

How is the performance evaluation process used at your selected organization? What recommendations do you have for modifying the process and how would your recommendations improve performance?

What could the management team do to promote diversity within the organization? Include how you believe this would improve the overall organization effectiveness.

Be sure to take into account the advice that Randall Pinkett gave in the video, "Evaluating HR Practices".

Recommended page length is 5-6 pages in APA style

Demonstrate your understanding of the course outcomes through your response.

Ensure that your analysis of the company's organizational dynamics includes such things as group and team behavior, leadership, conflict and negotiation, human resource practices, organizational culture, diversity, and any other related topics discussed in this course. You should not only analyze the current condition but also make recommendations for the organization to improve overall effectiveness.

Other Issues?Unit 8 - Food for Thought!

 “The greatest achievement of the human spirit is to live up to one's opportunities and make the most of one's resources.”  Vauvenargues, Marquis de quotes (French moralist and essayist, 1715-1747)

Questions?It’s a Wrap!

http://thinkexist.com/quotes/with/keyword/human_resources/

References

Corvette, B. A. B. (2007). Conflict management: A practical guide to developing negotiation strategies. Upper Saddle River, NJ: Pearson Education, Inc.

Drafke, M. W. (2006). The human side of organizations (9th Ed.). Upper Saddle River, NJ: Pearson Education, Inc.

Robbins, S. P., & Judge, T. A. (2007). Organizational behavior (12th Ed.). Upper Saddle River, NJ: Pearson Education, Inc.

Thompson, L. L. (2004). Making the team: A guide for managers (2nd Ed.). Upper Saddle River, NJ: Pearson Education, Inc.