msl recommendation recommendation_2017 japhmed_en.pdf · (ktl/kol engagement, etc.) medical...
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MSL Recommendation
MSL Recommendation Task Force Team in Medical
Affairs Committee of JAPhMed
Contents
About JAPhMed and the history for the preparation of MSL
Recommendation
Japanese Association of Pharmaceutical Medicine
MSL Accreditation
MSL recommendation task force
MA Definition and Role
MSL Definition
Activities of MSL
Regulation MSL should consider
Recommended KPI for MSL
Requirement of MSL
Training Outline
How to develop MSL training curriculum
MSL training curriculum (specifics)
JAPhMed: History
Association of Medical
Doctors (MD Association)
organized in 1967
Association of Pharmaceutical
Medical Doctors (PMD Association)
organized in 1968
Integrated to JAMDI
(Japanese Association of Medical Doctors in Drug Industries),
held the first meeting in 1969.
JAPhMed as Legal Entity in 2002
(Japanese Association of Pharmaceutical Medicine)
IFAPP established
in 1975
Open the door to non-MD members
Developed Clinical Research Guideline in collaboration with another medical society
Developed Contract Sample for Investigator sponsored Research in collaboration with a legal society
Announced Proposal on Medical Advisory Board meeting
Survey
2011, 2013, 2015 MSL Survey
2012, 2016 Medical Affairs Survey
2015 Survey on Clinical Research
Accreditation of MSL Certification Program
1st Accreditation for a corporate MSL certification program in May, 20152nd Accreditation for a corporate MSL certification program in February, 2017
Recent Activities of JAPhMed on Medical Affairs
About Accreditation of MSL Certification
Program
Third-party accreditation of medical science liaison (MSL)
certification programs of individual companies by the Japanese
Association of Pharmaceutical Medicine (JAPhMed).
For accreditation of the programs, evaluation standards have
been established to verify independence of MSL from
promotional activities by Sales and Marketing Division and to
ensure contribution to the advancement of healthcare based on
an advanced level of medical and scientific expertise.
Source: MSL Recommendations Interim Report , 2016
JAPhMed Annual Meetinghttp://japhmed.jp/msl/msl.html
Accreditation Standards
for MSL Certification Program
- Evaluation Standards/Evaluation Items -
MSL certification programs are reviewed by the reviewers
commissioned by JAPhMed in accordance with the
“Accreditation Standards for MSL Certification Programmes”
(December 1st, 2014).
Evaluation domains are as follows:
1. Independence from promotional activities
(compliance structure)
2. Medical and scientific expertise
3. Educational system
Source: MSL Recommendations Interim Report , 2016
JAPhMed Annual Meetinghttp://japhmed.jp/msl/msl.html
Overview of Accreditation of
MSL Certification Program
JAPhMedPharmaceutical
companies
Society
Secretariat
Medical Affairs (MA) Committee
MSL Accreditation Standards
Committee
Medical Safety (MS) Committee
Certification Committee in
Pharmaceutical Medicine
Kansai
Committee
Education
Committee
Board of DirectorsCouncilCorporate
program to
certify MSL
(individual)
MSL
(individual)
Revie
w C
om
mit
tee
Application
Accreditation
Commis-
sion
Review
Report
Ce
rtif
ica
tio
n
http://japhmed.jp/msl/msl.html
MSL Recommendation Task Force Team
JAPhMed MA Committee
Set up the Task Force Team by the Appointed and
the Interested members
17 pharmaceutical companies
23 members
Source: MSL Recommendations Interim Report ,
2016 & 2017 JAPhMed Annual Meeting
Since Accreditation of MSL Certification Program was opened, ,
JAPhMed has received many inquiries about individual MSL training,
roles, KPI, requirement etc.
Definition of Medical Affairs (MA)
http://japhmed.jp/
A division independent of the divisions in charge of sales and marketing
of products, and is responsible for generating and providing necessary
information to healthcare professionals including physicians and
optimizing medical value of the company products based on medical or
scientific knowledge.
Source: MSL Recommendations Interim Report, 2016 JAPhMed Annual Meeting (partially modified)
Principal functions of MA Division
Medical Plan(Development of Medical Plan, in-licensing,
communication with PMDA, etc.)
MSL(KTL/KOL engagement, etc.)
Medical information(Call Center, literature search, training, etc.)
Clinical study(Planning/operation of company sponsored studies,
HEOR, publication of papers, support for
investigator sponsored studies, etc.)
Compliance management(GxP, risk management, compliance with
transparency guidelines, etc.)
MSL
KOL/KTL
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
Com-
pound
Enrichment of Information Enhances Value of Drug
• Kotler, Philip. 1986. Marketing Essentials. Tokai University Press.
• Maeda, Eiji. 2010. Iryou-you Iyakuhin Marketing (Marketing of Ethical Drugs).
Medical Review (partially modified)
High-quality science-based data, information
useful for patients, healthcare professionals,
medical institutions/healthcare payers, etc.
Information on efficacy and
safety available at time of
approval
Com-
pound
Post-marketing
addition of value-
added information
Enhancement of value of drug via
enrichment of information
• The value of drug is enhanced only when associated information is added to the value of the compound.
• The value of drug is enhanced by enriching associated information.
Value of drug
Product name
(brand)
Package
insert
Price
(value)
Dosage
form
Packaging
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
Positioning of MSL in Pharmaceutical Companies
Medical Affairs
(MA)
Sales &
Marketing
(S&M)
Medical Director
(MD)
Medical Science Liaison
(MSL)
Publication Manager
(Pub.M)
Research Manager
(Res.M)
Medical Information
(MI)
Medical Writer
(MW)
Project Manager
(PM)Un
bu
nd
lin
g
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
What is Medical Science Liaison*?
A person with a role independent of the divisions in charge of sales
and marketing of products, who has an advanced level of
medical/scientific expertise and knowledge** and internally/externally
leads to promote proper use of products, optimization of product
value, etc. from a medical/scientific perspective.
Specifically, the person contributes to solving unmet medical needs
through medical/scientific exchanges, conference activities, etc. with
outside medical experts and researchers.
*Also known as “Medical Scientific Liaison”
**Medical/pharmaceutical academic background, preferably having
healthcare qualifications (medical license, pharmacist license, etc.) and
academic degrees (master, PhD, etc.)
Source: MSL Recommendations Interim Report, 2016 JAPhMed Annual Meeting (partially modified)
Note: Items written in blue are at the discretion of individual companies.
GVP: Good Vigilance Practice
GPP: God Publication Practice Guideline
Main Duties of MSL (Details): To identify unmet medical needs (UMNs)
through medical/scientific exchanges with KTL/KOL and to contribute
to solving the UMNs on the basis of Medical Plan
Provision/collection/sharing of information
•Selection of KTLs/KOLs (Establishment/maintenance of relationship)
•Provision of latest information on product/ therapeutic area (within the scope of approval), medical/scientific exchange
•Feedback on medical/scientific exchange to relevant departments:Identification of UMNs/conversion of information into insight
•Support for long-term direction of therapies for the assigned therapeutic area/ promotion of therapeutic awareness
•Planning/holding of Medical Advisory Board Meetings (MABMs)
•Collection of latest information at conferences/feedback to relevant departments
Strategy/plan
• Support for the development
of Medical Plan
• Support for LCM Plan
(overall)
• Support for planning/
management of clinical
studies (individual CIS)
• Communication with relevant global departments
Results/communication
• Submission of papers and
conference presentations
with compliance and GPP3
taken into account
• Support for creation of slides
• Support for holding of events
(e.g. joint seminar) at a
conference organized by MA
Collaboration with GVP division
Contribution to
healthcare
Optimization of
product value
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
Activities of MSL upon Request by
Internal/External Stakeholders
Note: Items written in blue are at the discretion of individual companies.
15
Support for clinical trials
Company contact point for investigator Initiated studies (IISs)
Communication with healthcare professionals concerning IISs
Support for post-marketing clinical trials
Provision of information on unapproved drugs and off-label use of approved drugs
for non-promotional purposes upon request
Explanation about scientific information that MRs cannot deal with
Support for education of MRs
Review of speakers’ slides to be presented at a company-sponsored/co-sponsored seminar
Communication of outcome of MSL activities to relevant departments/top management
Laws and Regulations/Industry Rules on MSL Activities 1
Activity Rules and regulations/industry rules, references.
Separation/
independence from
Sales and Marketing
Division
Industry rules • Guidelines on Support for Investigator Initiated Study Using Ethical Drugs (Japan
Pharmaceutical Manufacturers Association [JPMA]; January 21, 2016)
Other • Report on the State of the Systems Associated with Clinical Research (Study Committee
for the State of the Systems associated with Clinical Research; December 11, 2014)
• Response and Preventive Measures Based on Clinical Research of Antihypertensives
(Report) (Study Committee on Clinical Trials of Antihypertensives; April 11, 2014)
• US: Federal Register / Vol. 68, No. 86 / Monday, May 5, 2003
• “OIG Compliance Program Guidance for Pharmaceutical Manufacturers “➡ Historical background of the MSL roles
Provision of
information on pre-
marketed drugs/off-
label use for non-
promotional
purposes
Pharmaceuticals and
Medical Devices Law
• Article 66 (Prohibition of False or Exaggerated Advertising)
• Article 68 (Prohibition of Advertising Prior to Approval)
• Article 68-2 (Provision of Information, etc.)
• Guidelines for providing activities of sales information (partly April 1, 2019, full October 1,
2019
Industry rules • JPMA Promotion Code
• Review of “Development of Guidelines for Medical Information Associated with Off-label
Use of Drugs (Request)” (PFSB/Compliance and Narcotics Division Notification No. 1008-4
and Notification issued by the Director of Compliance and Narcotics Division dated October
8, 2010) by the Federation of Pharmaceutical Manufacturers’ Associations of JAPAN
(FPMAJ) and Final Report (FPMAJ Notification No. 590; September 14, 2011)
• IFAPP International Code of Ethical Conduct for Pharmaceutical Physicians (2003)
16
Laws and Regulations/Industry Rules on MSL Activities 2
17
Activity Rules and regulations/industry rules, references.
Support for Investigator Sponsored Study
Laws/guidelines, etc. • (New) Clinical Trials Act (disclosure of funding) full implement April 1, 2019• Ethical Guidelines for Biomedical Research Involving Human Subjects, GCP Ordinance.
Industry rules • Guidelines for Support for Investigator Initiated Study Using Ethical Drugs (Japan Pharmaceutical Manufacturers Association [JPMA]; January 21, 2016)
• IFAPP (2003)• Best of Practice (ACRP/IISRA; 2010)• IISRA FMV Guidance Document (ACRP; 2013)• Transparency GL, Sunshine Act, EFPIA HCP/HCO Disclosure Code
Other • Recommendation paper issued by PhRMA/EFPIA/JPMA• COI guidelines• Recommendation: Promotion/Enhancement of Confirmatory Study Toward Evidence
Generation (Science Council of Japan; July 2011)
Clinical study (collection of safety information)
Pharmaceuticals and Medical Devices Law
European GVP
• Collection of safety information (Pharmaceuticals and Medical Devices Law, Article 68-10, Item 1)
• Collection of safety information from ISS/ISR (Pharmaceuticals and Medical Devices Law, Article 68-10, Item 2)
Holding of MAB meeting/lecture meeting, review of slides
Industry rules • Code of Fair Competition• Transparency GL, Sunshine Act, EFPIA HCP/HCO Disclosure Code
Other • Recommendation on Holding of Medical Advisory Board Meeting (JAPhMed; November 10, 2015)
MSL activities
Law • Act on the Protection of Personal Information
Industry recommendations
• The positioning and activity principles of MSL (EFPIA; 2015, PhRMA; 2019, JPMA; 2019)
Provision of information on pre-marketed drugs/off-
label use for non-promotional purposes
Article 66 (Prohibition of False or Exaggerated Advertising)
Articles that are explicitly or implicitly false or exaggerated shall not be advertised, described
or disseminated.
Article 68 (Prohibition of Advertising Prior to Approval)
For unapproved drugs… indication or performance shall not be advertised.
Article 68-2 (Provision of Information, etc.)
…shall endeavor to collect and examine information necessary to ensure proper use of
drugs and to provide such information to proprietors of pharmacy, hospitals… healthcare
professionals.
18
Points in Providing Information on Off-label Use of Drugs
The Federation of Pharmaceutical Manufacturers’
Associations of JAPAN (FPMAJ) 1
19
• Review of “Development of Guidelines for Medical Information Associated with Off-label Use of Drugs (Request)” (PFSB/Compliance and Narcotics
Division Notification No. 1008-4 and Notification issued by the Director of Compliance and Narcotics Division dated October 8, 2010) by the Federation of Pharmaceutical Manufacturers’ Associations of JAPAN (FPMAJ) and Final Report (FPMAJ Notification No. 590; September 14, 2011)
Provide information only when requested by healthcare professionals.
(Prohibition of provision of information for promotional purposes)
Provide only published papers supported by evidence whose quality has been
objectively and scientifically evaluated.
For evaluation of the evidence level of materials, define internal criteria or
procedures to ensure proper management of the subject papers.
When providing information, present individual adverse drug reaction reports
and accumulated information as well as their whole picture of the safety
information of the relevant drug.
Pay attention when handling information on a drug for which application based
on data from the public domain was made and insurance reimbursement
notified and when putting out a news release as part of IR activities.
Points in Providing Information on Off-label Use of Drugs
FPMAJ 2
20
Key Performance Indicators (KPIs) of MSL
Select appropriate KTL/KOL
Summarize and report the result of the interaction with KTL/KOL scientifically
Maintain relationship of trust with KTL/KOL based on advanced medical knowledge
Identified valuable UMNs and Medical Insights
• Evaluate the impact of obtained UMNs and Medical Insights.
• Organize and execute meaningful events that lead to UMNs and/or Medical Insights (e.g. Advisory Board meetings, Scientific Exchange meetings)..
• Attainment level of medical Advisory Board meeting goals against plan..
• Whether the meetings were conducted as planned (from planning to holding).
Support for company initiated studies
• Contribution to achievement rateActivities under compliance
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
MSL Requirements: Qualification
Qualification Requirements
– Medical/pharmaceutical academic background
• Having academic degree (master, PhD) or preferably
healthcare qualifications (physician, dentist, pharmacist,
nurse, veterinary)
– Receiving continuous education/training on related
regulations and internal standard operating procedures
(SOPs)
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
MSL Requirements: Ability
Recommended ability requirements– Have an advanced level of medical/ scientific knowledge in the
assigned therapeutic area.
– Ensure scientific rationality and ethical validity, and can makea correct, fair and objective judgment based on a reasonablebasis.
– Communicate factual, accurate, fair and meaningful scientificinformation to healthcare professionals.
Basic requirements
• Understand the roles and missions of MSL
• Have high ethical standards
• Protect confidentiality
• Have general knowledge about clinical researches
• Understand and comply with relevant regulatory requirementsand company SOPs
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
FAQ About Qualification Requirements
Medical/pharmaceutical academic background
– Those educated in the faculty/department of medicine, dentistry, pharmacy,
nursing and other life science related faculties/departments. For other life
science related faculties/departments, relevance with characteristics and target
therapeutic of individual companies’ drugs/medical devices is taken into account.
Although those with other scientific background and without scientific background can be
accepted in accordance with the JAPhMed accreditation:
– These JAPhMed recommendations primarily look 5 or 10 years ahead and
JAPhMed will not accept the situation as is.
– However, for those who have been acting as MSL, JAPhMed does not prohibit
their activities provided that they meet internal certification requirements with
working years and external training received taken into account. The history of
academic activities (conference presentation, paper writing) and professional
qualifications, experience and knowledge in biostatistics, health economic
evaluation, etc. are also considered.
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
MSL Training Outline
Disease-based training
Medical Strategies
MSL SOPs
Induction Training Maintenance
Advanced
Product Strategies
Product-based training
Information update
Conferences, papers,
etc.
Research trend
Basic
Laws and regulations
Business skills
Management skills
Leadership skills
Basic medical
knowledge
Update of basics
Industry trend
Clinical Study
Source: MSL Recommendations Interim Report , 2016 JAPhMed Annual Meeting
MSL Training Curricula Development Process
Identification and tabulation of major/intermediate categories of curricula based on the MSL accreditation standards
Consideration of necessity of additional curricula for MSL activities after interim announcement
Refinement of the major/intermediate categories and evaluation of their appropriateness
Presentation of the relationship between individual MSL activities and curricula in a diagram and examination of the relationship
Definition of Overview/Reason to
learn/What to learn for the
major/intermediate categories
considered
Major Contents of Training Curriculum
1.MSL Introductory Education: Medical Affairs (MA)
2.MSL Introductory Education: Basic Knowledge About MA
3.Related Laws and Regulations/Regulation/Rules
4.Research Ethics
5.Overview of Drug Development
6.Basics of Clinical Research (Intervention Study, Observational
Study, Database Study)
7.Publication
8.Therapeutic Area/Product Knowledge
9.Business Skills of MSL
Feedback on
medical/scientific
exchanges to relevant
departments
Collection of
UMNs/insights
Knowledge on products in the
assigned therapeutic area
Acquisition of knowledge on the
assigned therapeutic area as a
basic mandatory requirement
Business skill: Soft Skill
• Communication skill to collect
information
Necessary to communicate with
internal/external stakeholders as MSL
Basic knowledge about MA
• Medical Plan&LCM
• MSL SOP (JP/US/EU)
• Definition of insight/UMN
Clarify objectives of MA
Division.
Understand what to do to
achieve the objectives.
What is MA?
• Necessity and functions/roles of
MA organization
Relevant laws/regulations/rules
• Pharmaceuticals and Medical
Devices Law
• JPMA COP
• Transparency Guidelines
• Code of Fair Competition
Understand dos/don’ts for MSL which should
be reflected in SOPs/KPIs.
Clinical research
• Basics of Clinical Research• Basics of protocol development• Basics of performance of
clinical research
Research ethics
• Integrated Guidelines
• Clinical Research Law
• IIS Support Guidelines
Publication
• ICMJE/GPP3
Overview of drug development
• Flow of drug development
• Basics of ICH-GCP/J-GCP
• Basics of GVP/RPM/GPSP
It is important to understand basics of clinical study in order
to integrate obtained information to identify UMNs and
insights and to provide feedback that possibly leads to
discovery of new medical value.
Before understanding activities of MA
MSL Certification process
Conduct training curriculum
(3 – 4 months)
On the job training
Select from KPIs
e.g. Conduct unbiased and
objective communication
based on the latest
scientific information.
Quality of KOL engagement.
( approximately 6 months)
Assessment
confirmation tests/field test
Certificate
Disqualification
Regular continuing training
Follow up training
(6-12 months)
Re-certificate
(every 1-2 years)
1. MSL Introductory Education: Medical Affairs
(MA)
MSL Training Content and Overview
1. MSL Introductory Education: Medical Affairs (MA)
1-1Historical Background of MA
(Changes in the Environment Surrounding Healthcare and Industry Trend)
1-2 Functions and Roles of MA, Relationship with Sales and Marketing
1-3 Roles of MSL in MA
Overview
After entering the 21st century, Medical Affairs (MA), a division independent of Sales and Marketing
Division which has already been established by European and US companies, has been set up by
Japanese pharmaceutical companies . Accordingly, a role of Medical Science Liaison (MSL) in
charge of evidence generation and provision of advanced medical/scientific information has been
created, which has shown rapid growth, first in foreign affiliated companies and gradually in
domestic companies. Understanding the background of establishment of this type of division/role
will help clear identification of job objectives of MSL. It is specifically important to understand what
independence from Sales and Marketing Division actually means and respective roles in order to
avoid misunderstanding by other divisions and to establish mutually respectful relationship, thereby
appropriately performing respective duties.
Training Content: Essential Learning Items
1. MSL Introductory Education: Medical Affairs (MA)
1-1
Historical Background of MA
(Changes in the Environment Surrounding Healthcare and
Industry Trend)
Reason to
learn
• A new division/role attracts attention for a while after its creation. Without clear
objectives and outcome, however, acceptance of the division/role by and
motivation to work with the division/role of other divisions would not be
promoted. By learning the historical background of MA (i.e. reason of
establishment) and its duties, MSL can better identify his/her roles and duties
and respond to questions from other divisions, thereby promoting their
understanding.
What to learn• Roles and objectives of MA and the event that led to the creation of MA
• Problems with the event and how MA should address such problems
Training Content: Essential Learning Items
1. MSL Introductory Education: Medical Affairs (MA)
1-2 Functions and Roles of MA, Relationship with Sales and Marketing
Reason to
learn
• It is important to clearly understand the division of duties between MA Division
and Sales and Marketing Division which is in charge of sales promotion.
Understanding of the functions/roles of MA Division and difference from those of
Sales and Marketing Division facilitates performance of assigned duties.
What to learn
• Internal positioning of MA (i.e. roles of MA and relationship with other
departments) in the organization chart
• Duties of MA
• Duties/strategies of each department of MA
• Ability to answer to questions from KTLs/KOLs regarding roles of MA and Sales
and Marketing Divisions in a concise and easy-to-understand manner
• MSL is not allowed to actively provide information on unapproved drugs/off-label
use. MSL may provide such information in accordance with the internal rules
only when requested by healthcare professionals via KTLs/KOLs or Sales and
Marketing Division.
Training Content: Essential Learning Items
1. MSL Introductory Education: Medical Affairs (MA)
1-3 Roles of MSL in MA
Reason to
learn
• By understanding the roles of MSL in MA as well as dos and don’ts for MSL to
properly play its roles, high quality and integrity of MSL functions in MA can be
promoted and maintained.
What to learn
• Roles to be played by MSL in MA
• Difference between goals of MSL and MR
• Procedures for meeting with KTLs/KOLs (preparation meeting reporting)
How to learn
• Since the roles of MSL varies among companies, it is helpful for each company
to prepare and use training materials that clearly define the roles of and dos and
don’ts for MSL and MR.
• Prepare MSL SOP that clearly describes the roles of and dos and don’ts for
MSL to promote understanding by other divisions via group training or e-
learning.
Training Content: Essential Learning Items
1. MSL Introductory Education: Medical Affairs (MA)
How to learnGroup training targeting newly appointed and transferred MSLs by using slides
prepared by each company for introductory education
References
• Morgan et al. Drug Information Journal 2000
History and Evolution of Field Based Medical Program
• Clinical Research Professionals No. 22 2011
Medical Affairs-ni okeru Ishi-no Yakuwari-ni tsuite
(Roles of Physicians in Medical Affairs)• Chin, Jane, PhD;Massey, Kenneth L, PharmD;Black,
Jimmy, PharmD. Drug Information Journal; Nov 2011;
45, 6; ProQuestpg. 819
Certification for the Medical Science Liaison: An Idea
Whose Time Has Come-or Not
Training Content: Essential Learning Items
1. MSL Introductory Education: Medical Affairs (MA)
References
• Inoue, Youichi. International Pharmaceutical Information Sept 2012;
Nihon-ni okeru Medical Affairs bumon-no Tenkai
(Development of Medical Affairs in Japan)
• Fridsma D.B. J Am Med Inform Assoc 2015;
22:489–490:Update on informatics-focused
certification and accreditation activities.• Medical Science Liaison Society Website
http://www.themsls.org/
• The MSL Journal
http://themsljournal.com/
2. MSL INTRODUCTORY EDUCATION:
BASIC KNOWLEDGE ABOUT MA
37
MSL Training Content and Overview
38
2. MSL Introductory Education: Basic Knowledge About MA
2-1 Mission, Vision, Value
2-2 Medical Plan, Life Cycle Management (LCM)
2-3 KTL (Key Thought Leader)/KOL (Key Opinion Leader) Engagement
2-4 Insights/Unmet Medical Needs (UMNs)
Overview
In this section, it is important to review what was learned in the previous section in light of real
practice. It is also important to understand the missions that MSL has to carry out. The objective of
this section is to learn what roles MSL plays in which stage of product life cycle management
(LCM) as well as what MSL should keep in mind when exchanging/collecting information with/from
KTLs/KOLs in KTL/KOL engagement although main duties of MSL vary among companies
according to therapeutic areas and product stages.
Training Content: Essential Learning Items
39
2. MSL Introductory Education: Basic Knowledge About MA
2-1 Mission, Vision, Value
Reason to
learn
• Understanding of missions of MA, what it means to achieve mid- and long-term
objectives based on the missions, and what kind of organization MA should be
for the company and healthcare promotes MSL’s awareness about his/her roles.
What to learn
• Duties of MA and MSL including:
- Missions, objectives, roles
- Mid- and long-term goals, direction (what the division and therapeutic area
pursue)
- Benefits to be brought to healthcare professionals and patients
Training Content: Essential Learning Items
40
2. MSL Introductory Education: Basic Knowledge About MA
2-2 Medical Plan, Life Cycle Management (LCM)
Reason to
learn
• One of the main duties of MA is LCM which is basically comprised of cross-
functional activities. Understanding what LCM is, how LCM flows, and what
roles MA/MSL play in LCM facilitates clear identification of LCM-related
activities to be carried out by MA/MSL.
What to learn
• What is LCM and the duties to be carried out in each stage of LCM from
development through patent expiration (often beyond patent expiration)
• What activities should be carried out in the LCM stages for which MA is
responsible, objectives of the activities, and final deliverables
• Clear division of MSL and non-MSL duties within MA for clear definition of MSL
activities
How to learn • Group training during MSL introductory training is recommended.
Training Content: Essential Learning Items
41
2. MSL Introductory Education: Basic Knowledge About MA
2-3 KTL/KOL Engagement
Reason to
learn
• Exchanges with experts in the assigned area (i.e. KTLs/KOLs) is one of the
main activities of MSL. Understanding what experts are selected by R&D, Sales
and Marketing, and MA Divisions, and the difference in what is exchanged with
these experts between these divisions facilitates performance of duties by MSL.
What to learn
• KTL/KOL
• KTL/KOL engagement
• Difference from Sales and Marketing Division in terms of selection of
KTLs/KOLs and what is exchanged with KTLs/KOLs
How to learn • Group training during MSL introductory training is recommended.
Training Content: Essential Learning Items
42
2. MSL Introductory Education: Basic Knowledge About MA
2-4 Insights/UMNs
Reason to
learn
• Strategic objectives of MSL include to collaborate with internal and outside
stakeholders through exchange of clinical/scientific data, to identify unmet
medical needs, and to clarify appropriate standard of care in the assigned
therapeutic area. MSL should always pay attention to insights and UMNs in
order to identify unsolved issues, which are directly associated with research
performed by MA, through exchanges with KTLs/KOLs.
What to learn
• Insight (general/medical)
• UMNs
• Incorporation of insight and UMNs into exchange with KTLs/KOLs
How to learn
• Group training during MSL introductory training is recommended.
After acquiring general knowledge, discuss unsolved issues with the assigned
therapeutic area/product and possible insights in a workshop format.
3. RELATED LAWS AND
REGULATIONS/REGULATION/RULES
43
MSL Training Content and Overview
44
3. Related Laws and Regulations/Regulation/Rules
3-1 Pharmaceuticals and Medical Devices Law
3-2 Code of Practice (IFPMA/JPMA), Code of Fair Competition, etc.
3-3 MSL Guidelines (PhRMA/EFPIA)
3-4 Transparency Guidelines
3-5 Corporate Code of Conduct/Compliance
3-6 MSL SOP (JP/US/EU)
3-7 MA Division Rules
3-8 National Public Service Ethics Law, Anti-corruption Act/Bribery Act
Overview
To ensure proper provision of information on unapproved drugs/off-label use, it is necessary to
understand relevant rules and regulations. For MSL activities, it is also necessary to understand
difference from information provision for promotional purposes, how MSL should be, and various
rules including internal MA rules.
Training Content: Essential Learning Items
45
3. Related Laws and Regulations/Regulation/Rules
3-1 Pharmaceuticals and Medical Devices Law
Reason to
learn
• In order to ensure proper provision of information on unapproved drugs/off-label use upon request by healthcare professionals, it is necessary to understand relevant laws and regulations as well as industry rules.
What to learn
• Provision of high-quality information to healthcare professionals is required. Upon request of the Ministry of Health, Labor and Welfare (MHLW), FPMAJ has established the rules for provision of information of unapproved drugs, etc. based on those established overseas. Understand the background and contents of the rules and consider the significance of provision of information on unapproved drugs/off-label use by MSL.
How to learn• Understand contents of provisions on advertising of the Pharmaceuticals and
Medical Devices Law and references.
References
• Article 68, etc., Pharmaceuticals and Medical Devices Law• Review of “Development of Guidelines for Medical Information Associated with Off-
label Use of Drugs (Request)” by the Federation of Pharmaceutical Manufacturers’ Associations of JAPAN (FPMAJ) and Final Report (FPMAJ Notification No. 590; September 14, 2011)
Training Content: Essential Learning Items
46
3. Related Laws and Regulations/Regulation/Rules
3-2 Code of Practice (IFPMA/JPMA), Code of Fair Competition, etc.
Reason to
learn
• The “IFPMA Code of Practice” on which JPMA Code of Practice is based is the
international voluntary standards for the pharmaceutical industry established by
the International Federation of Pharmaceutical Manufacturers & Associations
(IFPMA) that define ethical promotion of drugs to healthcare professionals and
exchange between member companies and healthcare professionals. The
IFPMA Code of Practice is applicable to wide range of corporate activities
including marketing.
As with the IFPMA Code of Practice, the Code of Fair Competition, which is an
industry code based on the Act against Unjustifiable Premiums and Misleading
Representations, must be followed.
What to learn• Understand promotional and non-promotional activities, which means the
understanding promotional activities is assist well awareness of non-promotional activities and those difference, and highly ethical activities
How to learn • Understand the contents of the reference.
Referencehttp://www.jpma.or.jp/about/basis/code/ifpmacode.html
(JPMA Code of Practice, IFPMA Code 2012)
Training Content: Essential Learning Items
47
3. Related Laws and Regulations/Regulation/Rules
3-3 MSL Guidelines (PhRMA/EFPIA)
Reason to
learn
• Since MSL activities are recognized by healthcare professionals, etc. in Europe
and the US, MSL Guidelines of PhRMA and EFPIA can serve as a reference.
What to learn
• Requirements of MSL defined by PhRMA/EFPIA (qualifications, activities,
attitude, etc.) and difference from those pursued by JAPhMed
• Refer to the JPMA Guidelines when released.
How to learn • Understand the contents of the references.
References
• The positioning and activity principles of MSL (EFPIA-J Corporate Ethics
Committee; October 2017)
• Position Statement: PhRMA Principles to Govern Pharmaceutical Company
Support of Investigator Initiated Studies (March 11, 2014)
Training Content: Essential Learning Items
48
3. Related Laws and Regulations/Regulation/Rules
3-4 Transparency Guidelines
Reason to
learn
• In the course of activities carried out by MSL, payment to KTLs/KOLs, etc. associated with the Medical Advisory Board Meetings, conduct of studies, lectures, etc. occurs. Transparency of such payment must be ensured for the pharmaceutical industry to contribute to the advancement of life science including medical and pharmaceutical sciences.
What to learn• Background of ensuring transparency of relationship between companies and
healthcare professionals and how to disclose information as well as difference between JPMA guidelines and overseas regulations
How to learn • Understand the contents of the references.
References
• Transparency Guideline for the Relation between Corporate Activities and Medical Institutions (Japan Pharmaceutical Manufacturers Association [JPMA];revised on March 21, 2013)
• EFPIA: EFPIA HCP/HCO Disclosure Codehttps://www.efpia.eu/media/25837/efpia-disclosure-code.pdf
• PhRMA:http://www.phrma.org/press-release/statement-on-physician-
payments-sunshine-act
Training Content: Essential Learning Items
49
3. Related Laws and Regulations/Regulation/Rules
3-5 Corporate Code of Conduct/Compliance
Reason to
learn
• The provisions of various laws and regulation, industry rules, etc. that stipulate
MSL activities are incorporated into internal rules. In order to maintain fair and
ethical conduct of MSL activities, it is necessary to ensure company-wide
awareness of the standardized rules. It is also important to understand the limit
on the activities in order to achieve the greatest impact within the framework of
the rules.
What to learn • What MSL can and cannot do
References • Internal materials
Training Content: Essential Learning Items
50
3. Related Laws and Regulations/Regulation/Rules
3-6 MSL SOP (JP/US/EU)
Reason to
learn
• For activities that do not deviate from the corporate code of conduct/compliance,
it is recommended to prepare SOPs that define specific works.
In order to maximize the impact of MSL activities, it is necessary to collaborate
with MA/MSL in Europe and the US, which require global SOPs as appropriate.
What to learn
• Standard procedures with their background covered by separate education
curricula
• Background of internationally coordinated SOPs
References • Internal materials and materials of overseas group companies
Training Content: Essential Learning Items
51
3. Related Laws and Regulations/Regulation/Rules
3-7 MA Division Rules
Reason to
learn
• MSL carries out activities including exchange of opinions with KTLs/KOLs
towards realizing the vision/missions of MA. Hence it is important for MSL to
understand not only rules of MSL activities (e.g. exchanges with KTLs/KOLs,
provision of information on off-label use, Medical Advisory Board Meetings,
holding of lecture meetings) but also basic MA Division Rules.
What to learn • MA Division Rules and their background
References • Internal materials
Training Content: Essential Learning Items
52
3. Related Laws and Regulations/Regulation/Rules
3-8 National Public Service Ethics Law, Anti-corruption Act/Bribery Act
Reason to
learn
• Public service officials and other person equivalent thereto are required to fairly perform their duties. The activities which may bring about suspicion and distrust from the citizens including receiving gifts from those who have interests with the duties of the officials are prohibited or limited regardless of whether or not performance of their duties are directly impacted. Since noncompliance with these laws and regulations in the course of carrying out activities of MSL may cause trouble to KTLs/KOLs, MSL is required to be well versed in the relevant laws and regulations
What to learn• Restrictions stipulated by the National Public Service Ethics Law (Japan) and anti-
corruption act/bribery act (overseas)
How to learn • See the references (websites).
References
• National Public Service Ethics Board: http://www.jinji.go.jp/rinri/index.htm
• Foreign Corrupt Practices Act (FCPA): https://www.justice.gov/sites/default/files/criminal-fraud/legacy/2015/01/16/guide.pdf
• Bribery Act:https://www.legislation.gov.uk/ukpga/2010/23/contents
53
4. RESEARCH ETHICS
Research Ethics and Overview
54
4. Research Ethics
4-1 Historical Background of Research Ethics
4-2Ethical Guidelines for Medical and Health Research Involving Human
Subjects (Including Difference Between ICH-GCP and J-GCP)
4-3Clinical Research Law (Historical Background and Difference in Laws and
Regulations Between Japan and Europe/US)
4-4 IIS Support Guidelines (JPMA, PhRMA, EFPIA)
4-5 Compensation and Reparations
4-6 Act on the Protection of Personal Information
Overview
To act as contact point for IIS support and to support planning/operation of company initiated
studies (CIS), etc., it is important to understand that clinical research must be ethical.
Understanding of the framework for IIS support/performance of CIS, implementation standards,
compensation, etc. is also important.
Training Content: Essential Learning Items
55
4. Research Ethics
4-1 Historical Background of Research Ethics
Reason to
learn
• In light of human experimentations performed by Nazi Germany during World
War II and inhuman research conducted after the war, ethical guidelines
including the Nuremberg Code, the Declaration of Helsinki, and the Belmont
Report were developed with the guidelines for clinical research stipulated and
updated by the World Health Organization (WHO), the World Medical
Association (WMA), the Council for International Organizations of Medical
Sciences (CIOMS), etc. Discussions about IIS/CIS should be based on
thorough understanding of the historical background of and latest guidelines for
research ethics.
What to learn
• Historical background of representative events concerning research ethics
including the Nuremberg Code, the Belmont Report, and the Declaration of
Helsinki; research ethics stipulated by the WMA and CIOMS ethical guidelines
• Transition of the Pharmaceutical Affairs Law, etc. in Japan in the wake of drug
induced diseases (e.g. thalidomide) and deaths (sorivudine), etc. (basic
knowledge for discussion about research)
Training Content: Essential Learning Items
56
4. Research Ethics
4-1 Historical Background of Research Ethics
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• World Medical Association (WMA)
• International Ethical Guidelines for Biomedical Research Involving Human
Subject issued by the Council for International Organizations of Medical
Sciences (CIOMS)
Training Content: Essential Learning Items
57
4. Research Ethics
4-2Integrated Guidelines
(Including Difference Between ICH-GCP and J-GCP)
Reason to
learn
• The ethical guidelines as implementation standards for clinical research were
established separately from GCP for clinical trials and evolved into the ethical
guidelines for medical and health research involving human subjects, which is
considered rare in the world. It is recommended to understand the difference
from GCP as well as international ethical guidelines of CIOMS, etc. when
submitting papers to overseas journals.
What to learn
• Contents of Ethical Guidelines for Medical and Health Research Involving Human
Subjects
• Difference from ICH-GCP, J-GCP, CIOMS ethical guidelines, etc.
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• WHO-GCP, ICH-GCP, GCP Ordinance
• International Ethical Guidelines for Biomedical Research Involving Human
Subject (CIOMS; 2016)
Training Content: Essential Learning Items
58
4. Research Ethics
4-3Clinical Research Law (Historical Background and Difference in
Laws and Regulations Between Japan and Europe/US)
Reason to
learn
• Since conventional idea that the human nature is fundamentally good is no
longer applicable to clinical research, the research is bound by the Clinical
Research Law. It is recommended to understand the background of
introduction of the law as well as the framework for clinical research in Europe
and the US.
What to learn
• Background and contents of the Clinical Research Law in Japan, framework for
clinical research in Europe and the US, domestic/overseas implementation
standards, etc.
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• Report on Systems Associated with Clinical Research (December 11, 2014)
• Clinical Research Law (draft)
• European Medicines Agency (EMA): EU Regulation
• Food and Drug Administration (FDA): CRF Common Rules, IND system, etc.
Training Content: Essential Learning Items
59
4. Research Ethics
4-4 IIS Support Guidelines (JPMA, PhRMA, EFPIA)
Reason to
learn
• Understanding of how IIS support should be forms the basis for discussion with
KTLs/KOLs about IIS, acting as company contact point, etc.
• While funding by companies is important for supporting research by academia
and industry-academia collaboration, it is also important to understand possible
conflict of interest (COI) and its management.
What to learn
• Fact that COI is not always evil, importance and method of COI management
(with reference to the background of the Clinical Research Law and
ICMJE/GPP3)
• The direction JPMA is heading for while referring to IIS support by foreign-
affiliated companies of the Pharmaceutical Research and Manufacturers of
America (PhRMA), European Federation of Pharmaceutical Industries and
Associations (EFPIA), etc.
• Contents of the IIS Support Guidelines of JPMA
Training Content: Essential Learning Items
60
4. Research Ethics
4-4 IIS Support Guidelines (JPMA, PhRMA, EFPIA)
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• JPMA: Basic Principles of Support for Company Sponsored Study (2014);
Notes on Company-funded Investigator Initiated Study (2015)
• PhRMA: Position Statement: PhRMA Principles to Govern Pharmaceutical
Company Support of Investigator Initiated Studies (2014)
• EFPIA: Guidelines for Funding for Investigator Initiated Study (IIS) via
Conclusion of a Contract (2014)
• ACRP: Best Practice of Guideline(2011)
• Japan Pharmaceutical Industry Legal Affairs Association/JAPhMed:
Investigator Sponsored Study Contract (ver. 3.1)
• COI management: CIOMS Ethical Guidelines (2016)
Training Content: Essential Learning Items
61
4. Research Ethics
4-5 Compensation and Reparations
Reason to
learn
• As with clinical trials, compensations and reparations are important factors of
clinical research from the perspective of protecting research subjects. The
difference between compensation and reparations must be clearly understood.
What to learn
• Compensation required by the Declaration of Helsinki, GCP Ordinance, Ethical
Guidelines for Medical and Health Research Involving Human Subjects, etc. and
their concept of compensation
• Framework for compensation in clinical research, post-marketing clinical
study/survey
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• Ethical Guidelines for Medical and Health Research Involving Human Subjects
(revised in 2017)
• Japan Pharmaceutical Industry Legal Affairs Association:
Guidelines Concerning Health Damage Compensation for Subjects (2015)
• Declaration of Helsinki, CIOMS Ethical Guidelines 2016, Guidance on GCP
Ordinance, Clinical Research Law
Training Content: Essential Learning Items
62
4. Research Ethics
4-6 Act on the Protection of Personal Information
Reason to
learn
• It is recommended to understand about the Amended Act on the Protection of
Personal Information together with the revised ethical guidelines. Specifically,
attention should be paid to handling of data, personal names, etc. that are
outside the scope of the ethical guidelines.
What to learn
• New definition of personal information, direction of promoting utilization of
personal data (big data, etc.) pursued by the Amended Act on the Protection of
Personal Information
• (For medical data) Anonymized information, new Act on Medical Big Data
(tentative name)
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• Personal Information Protection Commission Japan:
http://www.ppc.go.jp/
• Act on Medical Big Data: Cabinet Secretariat website; 193rd Ordinary Diet
Session
5. OVERVIEW OF DRUG DEVELOPMENT
63
MSL Training Content and Overview
64
5. Overview of Drug Development
5-1 Flow of Drug Development
5-2 Basics of Non-clinical Studies
5-3 Basics of ICH-GCP/J-GCP
5-4 Basics of GPSP
5-5 GVP/RMP
5-6 Basics of Intellectual Properties
Overview
To discuss clinical questions (CQs), etc. with KTLs/KOLs, to act as contact person for IIIS support,
and to support planning/operation of CIS, etc., it is important to understand the flow of drug
development from non-clinical studies to clinical development and post-marketing activities.
Training Content: Essential Learning Items
65
5. Overview of Drug Development
5-1 Flow of Drug Development
Reason to
learn
• It is important and helpful to understand how the company’s own products were
developed as well as the flow of drug development in order to discuss clinical
questions (CQs), etc. with KTLs/KOLs.
What to learn
• Flow of drug development from non-clinical to clinical studies and obtaining of
approval; limitations of clinical studies for approval
• Post-marketing clinical studies/surveys and involvement of MA Division in
these studies/surveys
Training Content: Essential Learning Items
66
5. Overview of Drug Development
5-1 Flow of Drug Development
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• JPMA textbooks, OPIR News Views and Actions, Research Papers, etc.
http://www.jpma.or.jp/about/issue/gratis/• Drug Approval and Licensing Procedures in Japan (Jiho Inc.)
• PMDA: ICH Guideline website
https://www.pmda.go.jp/int-activities/int-harmony/ich/0070.html
Training Content: Essential Learning Items
67
5. Overview of Drug Development
5-2 Basics of Non-clinical Studies
Reason to
learn
• It is important and helpful to understand the non-clinical characteristics of the
company’s own products as well as basics of non-clinical studies in order to
discuss clinical questions (CQs), etc. with KTLs/KOLs.
What to learn
• Types of non-clinical studies in drug development (safety [toxicity] study,
pharmacology study, pharmacokinetic study, formulation study, etc.)
• Correct understanding of non-clinical study data
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• PMDA: ICH guideline website
https://www.pmda.go.jp/int-activities/int-harmony/ich/0070.html
Training Content: Essential Learning Items
68
5. Overview of Drug Development
5-3 Basics of ICH-GCP/J-GCP
Reason to
learn
• To act as contact person for IIS support and to support planning/operation of
CIS, etc., it is essential to acquire basic knowledge of ICH-GCP and J-GCP.
What to learn
• What is written in ICH-GCP and J-GCP (It is not essential to remember the
contents.)
• Difference between ICH-GCP and J-GCP
How to learn/
Available tools
• Self-learning through reference materials
• Self-learning by e-learning
References
• ICH-GCP; Ministerial Ordinance on Good Clinical Practice for Drugs,
Enforcement of the Ordinance Regarding Good Clinical Practice (PAB
Notification No. 430 dated March 27, 1997)
https://www.pmda.go.jp/int-activities/int-harmony/ich/0028.html
• Contents of GCP (Central Pharmaceutical Affairs Council Report dated March
13, 1997), Partial Amendment of the Guidance on Ministerial Ordinance on
Good Clinical Practice (PFSB/ELD Notification No. 0404-4 dated April 4, 2013)
Training Content: Essential Learning Items
69
5. Overview of Drug Development
5-4 Basics of GPSP
Reason to
learn
• To act as contact person for IIS support, to support planning/operation of CIS,etc. and to discuss CQs, etc. with KTLs/KOLs, it is helpful to acquire basicknowledge of the Good Post-marketing Study Practice (GPSP).
What to learn• What is written in the GPSP Ordinance (It is not essential to remember the
contents.)
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individualcompanies, lecture meetings
• Self-learning by e-learning
References
• Ministerial Ordinance on Good Post-marketing Study Practice for Drugs;Enforcement of Ministerial Ordinance Regarding Partial Amendment ofMinisterial Ordinance on Standards for Post Marketing Safety Assurance forDrugs, Quasi-drugs, Cosmetics and Medical Devices and Ministerial Ordinanceon Good Post-marketing Study Practice for Drugs (PFSB Notification No. 0311-7 dated March 11, 2013); Enforcement of Ministerial Ordinance on Good Post-marketing Study Practice for Drugs (PFSB Notification No. 1220008 datedDecember 20, 2004)
https://www.pmda.go.jp/review-services/inspections/reexam-reeval/0004.html
Training Content: Essential Learning Items
70
5. Overview of Drug Development
5-5 GVP/RMP
Reason to
learn
• Since MSL may be the first detector of adverse event information in the course
of discussion with KTLs/KOLs, it is essential that MSL is well versed in the
Good Pharmacovigilance Practice (GVP).
• To act as contact person for IIS support and to support planning /operation of
CIS, etc., it is helpful to understand GVP /Risk Management Plan (RMP).
What to learn • Basic concept of GVP/RMP
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• JPMA: Pharmaceutical Administration and Regulations in Japan
http://www.jpma.or.jp/about/issue/gratis/index2.html
• PMDA: Drug Risk Management Plan website
https://www.pmda.go.jp/safety/info-services/drugs/items-
information/rmp/0002.html
Training Content: Essential Learning Items
71
5. Overview of Drug Development
5-6 Basics of Intellectual Properties
Reason to
learn
• To support development of Medical Plan and LCM Plan, to act as contact
person for IIS support and to support planning/operation of CIS, etc., it is
helpful to acquire basic knowledge of intellectual properties.
What to learn • Basics of intellectual properties
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
References
• JPMA textbooks
http://www.jpma.or.jp/about/issue/gratis/tekisutobook/
6. Clinical Research
72
MSL Training Content and Overview
73
6. Clinical Research
6-1 Basics of Clinical Research (Intervention Study, Observational Study,
Database Study)
6-2 Basics of Protocol Development
6-3 Basics of Clinical Research Operation
6-4 Basics of Statistical Analysis
6-5 Basics of Health Economics
Overview
To act as contact person for IIS support and to support planning/operation of CIS, etc., it is
important to acquire basic knowledge of clinical research in general.
Training Content: Essential Learning Items
74
6. Clinical Research
6-1Basics of Clinical Research
(Intervention Study, Observational Study, Database Study)
Reason to
learn
• To act as contact person for IIS support and to support planning/ operation of
CIS, etc., it is essential to acquire basic knowledge of clinical research.
• To provide up-to-date information on products/therapeutic areas to KTLs/KOLs
and for medical/scientific exchanges, it is also helpful to acquire basic
knowledge of clinical research.
What to learn
• Characteristics of and difference between intervention study, observational
study, and database study (necessity of consent, burden on subjects, handling
of adverse events, required cost, quality/quantity of data, etc.)
• Advantages and limitations of each type of study
• Representative method of each type of study
Training Content: Essential Learning Items
75
6. Clinical Research
6-1Basics of Clinical Research
(Intervention Study, Observational Study, Database Study)
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
Training Content: Essential Learning Items
76
6. Clinical Research
6-2 Basics of Protocol Development
Reason to
learn
• To act as contact person for IIS support and to support planning/ operation of
CIS, etc., it is helpful to acquire basic knowledge of protocol development.
What to learn• Procedure for developing protocol (from RQ to protocol)
• Basic structure of protocol
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
Training Content: Essential Learning Items
77
6. Clinical Research
6-3 Basics of Clinical Research Operation
Reason to
learn
• To act as contact person for IIS support and to support planning/ operation of
CIS, etc., it is helpful to acquire basic knowledge of clinical research operation.
What to learn
• Flow of clinical study
• Roles of Sponsor, Investigator, Institution, EC/IRB, monitor, auditor, etc.
• Importance of IC, QC, adverse event reporting, storage of record, COI, etc.
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
Training Content: Essential Learning Items
78
6. Clinical Research
6-4 Basics of Statistical Analysis
Reason to
learn
• To act as contact person for IIS support and to support planning/ operation of
CIS, etc., it is important to acquire basic knowledge of statistical analysis.
• To provide up-to-date information on products/therapeutic areas to KTLs/KOLs
and for medical/scientific exchanges, it is also helpful to acquire basic
knowledge of of statistical analysis.
What to learn• Acquisition of basics of statistical analysis to precisely communicate questions
and information from external researchers to internal statistics experts
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
• Self-learning by e-learning
Training Content: Essential Learning Items
79
6. Clinical Research
6-5 Basics of Health Economics
Reason to
learn
• To discuss CQs, etc. with KTLs/KOLs, to act as contact person for IIS support,
and to support planning/operation of CIS, etc., it is helpful to acquire basic
knowledge of health economics.
What to learn • Methodology of health economics and its limitations
How to learn/
Available tools
• Educational materials appropriate for the organization/condition of individual
companies, lecture meetings
References
• Methods for the Economic Evaluation of Health Care Programmes (Jiho Inc.)
• Guideline for Economic Evaluation of Healthcare Technologies in Japan
http://www.mhlw.go.jp/file/05-Shingikai-12404000-Hokenkyoku-Iryouka/0000109789.pdf
7.PUBLICATION
80
MSL Training Content and Overview
81
7. Publication
7-1 Guidelines (ICMJE/GPP3)
7-2 Study Registration (UMIN/ClinicalTrials.gov)
7-3 Paper Preparation Guidelines (CONSORT Statement, STROBE Statement)
Overview
To act as contact person for IIS support and to support planning/operation of CIS, etc., it is
important to acquire basic knowledge of publication.
Training Content: Essential Learning Items
82
7. Publication
7-1 Guidelines (ICMJE/GPP3)
Reason to
learn
• To support paper submission and conference presentation, to act as contact
person for IIS support, and to support planning/operation of CIS, etc., it is
important to understand publication guidelines (ICMJE/GPP3).
What to learn• Basic rules of publication (selection of author[s], conflict of interest/disclosure of
information, copyright, multiple submissions, study registration, etc.)
How to learn/
Available tools
• Self-learning from reference materials.
• Self-learning by e-learning
References
• ICMJE Recommendations
http://www.icmje.org/recommendations/
• GPP3 Guidelines
http://www.ismpp.org/gpp3
Training Content: Essential Learning Items
83
7. Publication
7-2 Study Registration (UMIN/ClinicalTrials.gov)
Reason to
learn
• To support paper submission and conference presentation, to act as contact
person for IIS support, and to support planning/operation of CIS, etc., it is
important to understand about study registration.
What to learn
• Joint Position on the Disclosure of Clinical Trial Information via Clinical Trial
Registries and Databases (IFPMA)
• Objectives, scope, registered contents of the UMIN Clinical Trials Registry/
ClinicalTrials.gov
How to learn/
Available tools
• Self-learning from reference materials.
• Self-learning by e-learning
References
• Joint Position on the Disclosure of Clinical Trial Information via Clinical Trial
Registries and Databases (IFPMA)
http://www.jpma.or.jp/about/basis/rinsyo/shishin09.html
• UMIN Clinical Trials Registry
http://www.umin.ac.jp/ctr/UMIN-CTR_Policy.htm
• ClinicalTrials.gov
https://www.clinicaltrials.gov/
Training Content: Essential Learning Items
84
7. Publication
7-3Study reporting guidelines for paper preparation
(CONSORT Statement, STROBE Statement)
Reason to
learn
• To support paper submission and conference presentation, to act as contact
person for IIS support, and to support planning/operation of CIS, etc., it is
important to understand paper preparation guidelines (CONSORT Statement,
STROBE Statement).
What to learn• Basic principles of paper preparation guidelines (CONSORT Statement,
STROBE Statement).
How to learn/
Available tools
• Self-learning from reference materials.
• Self-learning by e-learning
References
• CONSORT Statement
http://www.consort-statement.org/ (Japanese version available)
• STROBE Statement
http://www.strobe-statement.org (Japanese version available)
8. THERAPEUTIC AREA/PRODUCT
KNOWLEDGE
85
MSL Training Content and Overview
86
8. Therapeutic Area/Product Knowledge
8-1 Disease/Diagnosis/Treatment
8-2 Knowledge on the Company’s own/Competitive Product
8-3 Knowledge on Related Drugs for the Designated Therapeutic Area
8-4General Knowledge of Medicine/Pharmaceutical Science/ Healthcare
System
8-5 Company Strategy
Overview
To internally/externally promote proper use of products, optimization of product value, etc. from a
medical/scientific perspective, a high level of medical/scientific expertise and knowledge on the
designated therapeutic area/product is required.
Training Content: Essential Learning Items
87
8. Therapeutic Area/Product Knowledge
8-1 Disease/Diagnosis/Treatment
Reason to
learn
• High level of medical/scientific expertise and knowledge on the designated
therapeutic area/product are required to promote proper use of products,
optimization of product value, etc. from a medical/scientific perspective through
discussion with KTLs/KOLs and internal stakeholders.
What to learn
• Expertise and knowledge on disease/diagnosis/treatment in the relevant area to
discuss with KTLs/KOLs from a medical/scientific perspective
• Ability as an expert in the designated therapeutic area to provide
balanced/objective input and feedback to internal stakeholders from a medical
perspective
References • Diagnosis/treatment guidelines issued by relevant medical societies
Training Content: Essential Learning Items
88
8. Therapeutic Area/Product Knowledge
8-2 Knowledge on the Company’s own/Competitive Product
Reason to
learn
• A high level of medical/scientific expertise and knowledge on the drugs in the
designated therapeutic area is required to promote proper use of products,
optimization of product value, etc. from a medical/scientific perspective through
exchanges with KTLs/KOLs and internal stakeholders.
What to learn
• Expertise and knowledge on the company’s own products/competitive products
in the designated therapeutic area to provide balanced/objective information to
KTLs/KOLs and to discuss with KTLs/KOLs from a medical/scientific
perspective
• Ability as an expert in the designated therapeutic area to provide
balanced/objective input and feedback on company’s own products/competitive
products to internal stakeholders
References • Diagnosis/treatment guidelines issued by relevant medical societies
Training Content: Essential Learning Items
89
8. Therapeutic Area/Product Knowledge
8-3 Knowledge on Related Drugs for the Designated Therapeutic Area
Reason to
learn
• A high level of medical/scientific expertise and knowledge on related drugs in
the designated therapeutic area is required to promote proper use of products,
optimization of product value, etc. from a medical/scientific perspective through
exchanges with KTLs/KOLs and internal stakeholders.
What to learn
• Expertise and knowledge on related drugs in the designated therapeutic area to
discuss with KTLs/KOLs from a medical/scientific perspective
• Ability as an expert in the designated therapeutic area to provide
balanced/objective input and feedback on related drugs to internal stakeholders
References • Diagnosis/treatment guidelines issued by relevant medical societies
Training Content: Essential Learning Items
90
8. Therapeutic Area/Product Knowledge
8-4General Knowledge of Medicine/Pharmaceutical Science/
Healthcare System
Reason to
learn
• Basic medical/pharmaceutical knowledge and knowledge of the Japanese
healthcare system are required to promote proper use of products, optimization
of product value, etc. from a medical/scientific perspective and to contribute to
identification and solving of unmet medical needs.
What to learn • Basic medical/pharmaceutical knowledge (non-clinical and clinical)
References
• Books on diseases/clinical pharmacology/pharmaceutical science
• Healthcare system-related websites of public organizations including the
Ministry of Health, Labor and Welfare
Training Content: Essential Learning Items
91
8. Therapeutic Area/Product Knowledge
8-5 Company Strategy
Reason to
learn
• It is required to understand the company’s policy, Medical Plan, portfolio, and
target LCM in order to promote proper use of products, optimization of product
value, etc. from a medical/scientific perspective through exchanges with
KTLs/KOLs and internal stakeholders.
What to learn• Activities according to the Medical Plan and their significance
• Direction and strategic areas of the company from a long-term perspective
9. BUSINESS SKILLS OF MSL
92
MSL Training Content and Overview
93
9. Business Skills of MSL
9-1 Communication
9-2 Provision/Collection/Analysis of Information
9-3 Project Management
9-4 Business Manners
9-5 Presentation
Overview
It is important to acquire business skills to demonstrate high quality performance in the business
environment as MSL.
Training Content: Essential Learning Items
94
9. Business Skills of MSL
9-1 Communication
Reason to
learn
• A high level of communication skills is required in order to ensure smooth and
effective communication with people of diverse backgrounds including
KTLs/KOLs who are external customers and internal/external stakeholders.
What to learn
• Understanding of definition and significance of communication; acquisition of
basic knowledge and skills of communication in a systematic manner
• Effective communication with KTLs/KOLs and internal/external stakeholders,
correct understanding of other’s intentions, elicitation of opinions
Training Content: Essential Learning Items
95
9. Business Skills of MSL
9-2 Provision/Collection/Analysis of Information
Reason to
learn
• Analytical skills to identify high-quality unmet medical needs and insights based
on findings obtained through scientific exchanges with KTLs/KOLs and
information gathered from public sources are required.
What to learn
• Acquisition of basic knowledge/skills associated with factors and steps required
for collection/analysis of information
• Ability to organize and analyze information obtained through scientific
exchanges with KTLs/KOLs to summarize and turn it into truly useful insights
• Ability to prepare reports as appropriate materials based on the summarized
information
Training Content: Essential Learning Items
96
9. Business Skills of MSL
9-3 Project management
Reason to
learn
• MSL is required to proactively manage their activities from planning, progress
management to stakeholder management.
What to learn
• Acquisition of basic knowledge/skills of project management in a systematic
manner to successfully achieve the goals
• Development of activity plan, progress management, and risk management in
accordance with the Medical Plan on his/her own
• Collaboration and establishment of productive relationship with related
departments to effectively implement MSL activities
Training Content: Essential Learning Items
97
9. Business Skills of MSL
9-4 Business Manners
Reason to
learn
• As MSL who meet external customers as a representative of the company, it is
essential to show good business manners to build a trustworthy relationship.
What to learn • Basic manners/etiquette as an independent member of society
Training Content: Essential Learning Items
98
9. Business Skills of MSL
9-5 Presentation
Reason to
learn
• Acquisition of presentation skills is required to provide medical information to
KTLs/KOLs in an effective manner and to appropriately provide feedback on the
obtained findings to the relevant departments.
What to learn
• Acquisition of basic skills to plan/implement convincing, effective presentation in
a systematic manner
• Ability to correctly communicate medical information to KTLs/KOLs
• Feedback on the appropriately identified unmet medical needs and insights to
internal stakeholders and sharing of high-quality information