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  • 10/5/13 Mrunal [GS2] Department of Personnel & Training, Vigilance: functions, United Nations Convention against Corruption, fodder points for GS4 Print

    mrunal.org/2013/10/gs2-department-of-personnel-training-vigilance-functions-united-nations-convention-against-corruption-fodder-points-for-gs4.html/print/ 1/19

    [GS2] Department of Personnel & Training, Vigilance: functions, UnitedNations Convention against Corruption, fodder points for GS4

    1. Prologue2. Functions of Pension department3. Pensioners Portal4. Functions of DoPT

    1. Recruitment /Appointment boards2. Recruiting agency vs Personnel agency3. Reservation in recruitment4. Training5. Administrative Vigilance6. UNCAC7. Integrity Pact8. Stability of Tenure9. Commercial Employment

    10. RTI related work11. Joint Consultative Machinery (JCM)12. BOARD OF ARBITRATION (BOA)13. Administrative Tribunals14. Employee transfer to successor states15. STAFF WELFARE

    5. Fodder Points: Vigilance/HRM1. Vigilance: How to improve?2. HRM in Govt jobs: Obstacles3. Best Talent: How to attract?4. Training: How to improve?5. Performance: How to boost?

    6. ICT initiatives in recruiting agencies7. Cadre transfer8. Ranks in Central secretariat services9. Mock Questions

    Prologue

    UPSC SYLLABUS TOPICS IN THIS ARTICLE

    (GS2) Ministries and Departments of the

    1. Department of Personnel& Training (DOPT)

    http://mrunal.org/
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    Government 2. Department of Pensions &Pensioners Welfare

    (GS2) e-governance: applications 1. Pensioners Portal

    (GS2) transparency & accountability andinstitutional and other measures.

    1. Integrity Pact by CVC2. CVOs in Multi State

    Societies3. United Nations

    Convention againstCorruption (UNCAC)

    (GS4) accountability and ethical governance.strengthening of ethical and moral values ingovernance

    1. lot of fodder points

    +Same topics also relevant for Public Administration Syllabus.

    Ministry of Personnel, Public Grievances and Pensions. Has three departments.

    1. Department of Administrative Reforms & Public Grievances (DARPG)2. Department of Pensions & Pensioners Welfare (DOP&PW)3. Department of Personnel & Training (DOPT)

    In the previous article we saw the first department. In this article, we see the remainingtwo departments.

    Functions of Pension department

    1. Formulates general policy on pension-retirement benefits: Invalid Pension/Disability Pension/Family Pension/ etc.

    2. Grievance redressal for pension-retirement benefits.

    3. Implements 6th Pay commissions recommendations for pensioners. On a

    related note: Chindu announced 7th Pay commission, itll be implemented fromwith effect from 1.1.2016.

    Pensioners Portal

    Under National e-Governance Plan there are many Mission Mode ProjectsOne such Mission Mode Projects= Pensioners Portal (pensionersportal.gov.in)Falls under this department, gives following services:

    1. Database of pensioners.

    http://mrunal.org/2013/10/gs2-department-of-administrative-reforms-public-grievances-darpg-sevottam-framework-e-office.htmlhttp://mrunal.org/2013/10/gs2-department-of-administrative-reforms-public-grievances-darpg-sevottam-framework-e-office.htmlhttp://pensionersportal.gov.in/
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    mrunal.org/2013/10/gs2-department-of-personnel-training-vigilance-functions-united-nations-convention-against-corruption-fodder-points-for-gs4.html/print/ 3/19

    2. Online calculation for pension, family pension, etc.3. Pensioners can register their complaints/grievances online and seek redressal.

    Anyways, the importance of Pension department has declined because all the AIS andcentral service employees recruited after 1-1-2004 fall under the New PensionScheme (NPS)

    Functions of DoPT

    1. Department of Personnel & Training (DOPT) is the Nodal agency of theGovernment of India for personnel polices- their formulation andimplementation- Promotion, seniority, leave travel concession (LTC),deputation, child care leave, pay & allowances, holiday policy, age relaxation,reservation policy etc.

    2. Reservation policy in public services: formation and implementation3. Personnel matters of:

    Three All India services (IAS, IPS, IFS Forest).I. DoPT is the cadre controlling authority for IAS.

    II. DOPT frames rules for Indian Police Service (IPS) and India ForestService (IFS), in consultation with the home ministry andEnvironment ministry respectively.

    Three Secretariat Services:I. Central Secretariat Services (CSS)

    II. Central Secretariat Stenographers Services (CSSS)III. Central Secretariat Clerical Services (CSCS).

    4. Places of Successful candidates to various Services/Cadres5. Training/ Capacity Building6. Administrative vigilance- Maintaining staff discipline, removing corruption.7. R.T.I related policies and implementation8. Strengthening Administrative Tribunals.9. Joint Consultative Machinery.

    10. Welfare of Central Government Employees.11. Bills framed by DOPT:

    Right to Information bill (which later became act in 2005)Lokpal Bill

    Protection of Whistle-blower Bill

    Foreign Bribery Bill

    Recruitment /Appointment boards

    DoPT coordinates with following:

    UPSCConstitutional body set up under Article 315 of the Constitution.functions listed in Art 320 of the Constitution

    http://mrunal.org/2013/04/economy-new-pension-scheme-swavalamban-nps-lite-pfrda-meaning-issues.htmlhttp://www.prsindia.org/billtrack/the-lok-pal-bill-2011-1873/http://www.prsindia.org/billtrack/the-public-interest-disclosure-and-protection-of-persons-making-the-disclosures-bill-2010-1252/http://www.prsindia.org/billtrack/the-prevention-of-bribery-of-foreign-public-officials-and-officials-of-public-international-organisations-bill-2011-1601/
  • 10/5/13 Mrunal [GS2] Department of Personnel & Training, Vigilance: functions, United Nations Convention against Corruption, fodder points for GS4 Print

    mrunal.org/2013/10/gs2-department-of-personnel-training-vigilance-functions-united-nations-convention-against-corruption-fodder-points-for-gs4.html/print/ 4/19

    SSC

    executive body, setup by Resolution of the Governmentit has the status of an attached office of the Department ofPersonnel and TrainingHQ:Delhi and 09 Regional/Sub Regional offices located atdifferent parts of the country.Regional/Sub-Regional offices look after

    receipt and processing of applications for variousexaminations,issue of admit cards to the candidates and conduct ofexaminations,Interviews and physical endurance tests either at theRegional Headquarters or other major cities in the regions.

    PSEBPUBLIC ENTERPRISES SELECTION BOARD (PESB)For recruitment of Chairman, MD, Directors of Central PublicSector Undertakings (PSU).

    CivilServicesBoard

    Chaired by the Cabinet Secretary.For appointments of Deputy Secretary, Director and JointSecretary under the Central Staffing Scheme.

    Recruiting agency vs Personnel agency

    UPSCDepartment ofPersonnel andTraining (DoPT)

    Central recruiting agencyCentralpersonnel agency

    Constitutional body executive body

    Conducts the civil service exam for the recruitment of three AllIndia Services (IAS, IPS, IFoS) and other group A, group Bofficers in central services.

    No

    Not concerned with salary, service condition, cadre-management, training etc.It merely conducts the exam, prepares the merit list andforwards it to government.

    Looks after thesepersonnelmatters.

    You can see weve two different organizations working for recruitment +personnel matters.but in Japan, theyve only one organization National Personnel Authority(NPA)

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    it is responsible for both recruitment + personnel matters.Food for thought: Should UPSC +DoPT combined? Yes/No/Why?

    Reservation in recruitment

    Article 335: Claims of the members of the Scheduled Castes and the ScheduledTribes shall be taken into consideration, consistently with maintenance ofefficiency of administration, in the making of appointments to services and postsin connection with the affairs of the Union or of a State.DoPT is responsible for implementing this reservation policy in governmentrecruitment.SC|ST|OBC=15|7.5|27In case of direct recruitment to Groups C and D posts

    percentage of reservation for SCs and STs is generally fixed in proportionto the population of SCs and STs in the respective States/UTsreservation for OBCs in such cases is fixed keeping in view theirproportion in the population of the State/UT and that it is not more than27%

    Total reservation for SCs, STs and OBCs does not exceed the limit of 50% (forall India services and Central Services).

    Reservation in promotion

    There is no reservation for OBCs in the matter of promotion.1992: Indra Sawhney case, SC says promotion in reservation is unconstitutional.1995: the central government had amended the Constitution and inserted Article16(4A). This provided for reservation in promotions for SC/ST.Related topics

    SC, ST promotion quota in Uttar Pradesh (click me for Indianexpress article)

    117th Constitutional amendment bill 2012, by Personnel Ministry (click mefor PRSIndia summary)

    Reservation for minorities

    Government had decided to carve out a sub-quota of 4.5 per cent for minorities,from within the 27% reservation for OBCs for education and government jobs,including IITs.This was to come in effect from the 1st January, 2012. But Andhra HC hadstruck it down and SC refused to give stay order on Andhra HCs decision.

    Reservation for PH

    Persons with Disabilities (Equal Opportunities, Protection of Rights and FullParticipation) Act, 1995 (PWD Act) provides minimum 3% reservation for personswith disability.

    http://www.indianexpress.com/news/the-politics-behind-sp-s-stand-on-sc-st-promotion-quota/998944/0http://www.prsindia.org/billtrack/constitution-one-hundred-seventeenth-amendment-bill-2012--2462/
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    Accordingly government provides 1% reservation to following three categories

    1. blindness or low vision2. hearing impairment3. locomotors disability or cerebral palsy

    =total 3% reservation.

    Reservation for Ex-Servicemen

    Reservation for Ex-Serviceman job

    no reservation. Only age relaxation Civil Service Exam

    10% CAPF assistant Commandant

    10% Group C posts

    20% Group D posts

    Reservation for ex-servicemen and physically handicapped persons is termed ashorizontal reservation and reservation for SCs, STs and OBCs is termed asvertical reservation.Example: an ex-serviceman from OBC can claim the combined benefit of bothbeing Ex-serviceman + being OBC under UPSC exam.

    Related Topic (GS4) case study:

    First read the news here: http://www.indianexpress.com/news/shaurya-chakra-awardee-demoted-for-being-medically-unfit/1166412/0

    Question: In the name of medical fitness, is it ethical for CRPF to treat its disabledofficers in such manner this? Yes/No/Why?

    Training

    DoPT looks after:

    1. Training policy, reforms for Central services and All India services.2. In-service/ Mid-Career Training of IAS Officers3. Foreign Training of government officials4. Capacity Building of State Civil Service Officers of North Eastern Region5. Training programs for Interaction between Armed Forces and Civil Services

    Officers6. DoPT has framed the New National Training Policy, 2012. (important for Public

    administration but not much for GS, hence not going into details.) but you cansee the report by clicking me

    Training institutes related with DoPT

    http://www.indianexpress.com/news/shaurya-chakra-awardee-demoted-for-being-medically-unfit/1166412/0http://persmin.gov.in/otraining/NationalPolicy.pdf
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    mrunal.org/2013/10/gs2-department-of-personnel-training-vigilance-functions-united-nations-convention-against-corruption-fodder-points-for-gs4.html/print/ 7/19

    LBSNAA

    Lal Bahadur Shastri National Academy of AdministrationMussoorie, UttarakhandA common Foundation Course for All India Services and all GroupA services of the Uniontraining to officers in Royal Bhutan Servicein-service and Mid-Career training for IASInduction Training program for officers promoted to the IAS fromState Civil Services

    ISTMInstitute of Secretariat Training and Management, DelhiTraining to officers in Central Secretariat.

    IIPA

    Indian Institute of Public Administration, Delhiadvance training programmes for administrators as well asresearchers on issues relating to public administrationAutonomous, but DoPT gives ca$H.

    Administrative Vigilance

    The Central Vigilance Commission (CVC) advises the Central Government onall vigilance matters. more on CVC, read M.Laxmikanth.

    DoPT collaborates with CVC.DoPT is the nodal agency for formulating and implementing vigilance and anti-corruption policies of the Government (But given the mega scams in last fewyears, we can say DoPT = #epicfail in this function.)

    DoPT examines the disciplinary cases in respect of IAS officers and officers inCentral Secretariat Service (CSS).DoPT also examines the proposals from state governments to impose majorpenalty/dismissal/ removal/compulsory retirement on IAS officer of their statecadre.if there is disagreement among CVC/UPSC/Respective depts. for disciplinaryaction against any officer, then DoPT tries to resolve the disagreementDepartment also looks after United Nations Convention against Corruption(UNCAC) related provisions for India.

    UNCAC

    2005 India signed the United Nations Convention against Corruption (UNCAC)

    2011India ratified this convention. meaning our government agreed to implementfollowing anti-corruption measures prescribed by this convention

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    Lets check the progress:

    Measures suggested by UNCAC convention action by Indian government

    1. implement effective anti-corruptionpolicies and practices

    lolz

    2. Setup anti-corruption bodieslokpal stuck.CBI autonomy pending.

    3. Adopt transparent system for recruitment,promotion etc.

    Regular news of paperleaks andcorruption in State PCS examsproves that lot needs to be donein this area.

    4. setup criteria of candidature for election topublic office.

    Govt was moving in the totallyopposite direction- by bringingordinance to shield convictedlegislators from disqualification!

    5. Ensure transparency in the election fundingPolitical parties refusing tocome under RTI so their sourceof funding remains a mystery.

    6. setup Code of Conduct for public officials for namesake

    7. setup transparent-competitive system forpublic procurement.

    CWG scam proves that lot needsto be done in this area.

    8. setup transparent-competitive system forexploitation of natural resources

    Coalgate and 2G scam provesthat lot needs to be done in thisarea.

    9. Give public the access to information anddecision making in government.

    RTI implemented, working fineexcept some Lord Curzons suchas UPSC.

    10. prevent corruption opportunities injudiciary

    Judicial accountability billpending. For more visitPrsindia.org

    11. enhance transparency and proper conductof business in the private sector

    US laws require their companiesto disclose bribes paid abroad.We need similar mechanism.

    12. active participation of community based Many government schemes have

    http://www.prsindia.org/billtrack/security-law-strategic-affairs/pending/
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    organizations to fight corruption provision for social audit.

    13. Setup regulatory and supervisory regimefor financial institutions against moneylaundering and frauds

    SEBI, RBI, KYC, Enforcementdirectorate etc. in place.

    14. International cooperation and technicalassistance in the prevention of and fightagainst corruption, including in assetrecovery; Transfer of sentenced persons,legal assistance.

    Quattrochi/Bofors + Our moneyin Swissbanks proves that moreneeds to be done in this area.

    Integrity Pact

    initiative by CVCTo eradicate corruption in procurement activity in large value contracts in allgovernment organizations.This pact is voluntary on the part of the organization concerned.The Pact envisages a pre-bid agreement between the buyers and the sellers toavoid all forms of corruption influenced by any person from the bidding stage tothe last payment in the contract.The Integrity Pact envisages appointment of an Independent External Monitor(IEM) to oversee the implementation of the pact and to examine any complaintrelating to violation of the pact.

    CVOs in Multi State Societies

    Earlier, Multi State Societies such as Indian Farmers Fertiliser Cooperative Ltd(IFFCO), National Agricultural Cooperative Marketing Federation of India Ltd (NAFED)and KRIBHCO were enjoying immunity from the CVC scanner.But in early 2013, DoPT decided to bring these multi-state societies under theambit of the Central Vigilance Commission.Now in each such society, a Chief Vigilance Officer (CVO) will be appointed.He will act as distant arms of the CVC, to conduct inquiries on complaints ofcorruption and report any wrongdoing to CVC.

    CBI

    CBI comes under the administrative control of DoPT.DoPT shortlists the IPS officers to be deputed to CBI.DoPT also provides ca$h for improving CBIs infrastructure, hardware etc.Related topic: CBI autonomy. too clichd, newspapers have already given Ph.Dthesis on it. hence not wasting space here.

    http://mrunal.org/2013/09/food-processing-edible-oil-supply-chain-upstream-downstream-onion-crisis-and-ofcourse-desi-liquor.html#828
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    Stability of Tenure

    Frequent and arbitrary transfers of officers => declining standards ofadministration.(2011) 13 States/ Joint Cadres namely Jammu & Kashmir, Karnataka, HimachalPradesh, Andhra Pradesh, AGMUT, Nagaland, Jharkhand, Sikkim, Orissa,Haryana, Chhattisgarh, Uttaranchal and Manipur-Tripura have adopted the policyof assured minimum tenure for all India services officesrs viz. IAS/IPS/IFS(Forest)DoPT trying to convince all states/UTs to provide minimum assured tenure toIAS/IPS/IFS (Forest)but State governments of UP, Gujarat and Punjab have shot down the DoPTsproposal to have a two-year tenure for IAS officers. (as of Sep.2013)

    Food for thought: Time to check the Khemka syndromehttp://www.thehindu.com/opinion/op-ed/time-to-check-the-khemka-syndrome/article4782066.ece

    Commercial Employment

    DOPT is the cadre controlling authority for IAS.According to All India service rules, a retired IAS shall not accept anycommercial employment within one year of his retirement, except with theprevious sanction of the Government.Meaning retired IAS wanting to work in private company within first year of hisretirement then he has to seek permission n from DoPT.

    Food for thought: Do IAS really retire? After all Governor, Lt Governor, CAG, CEC,UPSC, CIC, Members of Various Commissions, Tribunals, Public Sector Boards allbig jobs are reserved for them unofficially! Is it good? is it bad?

    1. http://www.thehindubusinessline.com/opinion/columns/ias-officers-never-retire/article3646348.ece

    2. http://newindianexpress.com/thesundaystandard/article1447135.ece

    RTI related work

    provides training to Central Public Information Officers (CPIO) and FirstAppellate Authorities (FAA)Provides forum for regular exchange of views between the government,Information Commissions for better implementation of the Act.Reviews Government-CIC relationship for smoother functioning of CIC.Facilitates filing of RTI applications by NRIs through use of ICT.call centre to receive RTI applications for central public authoritiesRecently DoPT set up a portal for on-line RTIs and first appeals.

    http://www.thehindu.com/opinion/op-ed/time-to-check-the-khemka-syndrome/article4782066.ecehttp://www.thehindubusinessline.com/opinion/columns/ias-officers-never-retire/article3646348.ecehttp://newindianexpress.com/thesundaystandard/article1447135.ece
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    mrunal.org/2013/10/gs2-department-of-personnel-training-vigilance-functions-united-nations-convention-against-corruption-fodder-points-for-gs4.html/print/ 11/19

    Related topic: RTI Amendment bill 2013

    June 2013: CIC held that six national parties- Congi, BJP, NCP, CPI-M, CPI andBSP have been substantially funded indirectly by the central government-because they get major tax concessions, large tracts of properties in primelocations at highly subsidised rates, free air time on election ads.Hence they are public authority under the RTI Act. (Meaning you can file RTIapplications to them, seeking documents, information of election-funding etc.)Government came with this amendment Bill to counter CICs judgment. This billremoves political parties from definition of public authorities and hence fromthe purview of the RTI Act.

    Joint Consultative Machinery (JCM)

    In private companies there is trade unions vs Management and dialoguemechanism for consultation/negotiation between them.Similarly in government there is JCM.JCM provides a platform for constructive dialogue & discussion between therepresentatives of the staff side and the official sideScheme for peaceful resolution of all disputes between the Government asemployer and the employees.This Model based on Whitely Councils in the U.K Government

    Three tier structure of JCM

    Nationalcouncil

    Apex body @National Council. headed by Cabinet secretary

    Departmentalcouncil

    @Ministries/ Departments levelSecretaries of the givenministry/dept.

    Office council@the offices under variousministries/departments

    head of the office.

    Functions of JCM:

    1. conditions of service and work2. welfare of the employees3. Improve efficiency and standards of work (haha)4. Promote harmonious relation between Central Government and its employees.

    JCM doesnt cover

    1. Group A officers2. Group B officers other than central secretariat and other compatible services in

    HQs organisation of the Govt.3. Officers in industrial establishments in managerial capacity and supervisions4. Employees of the union territories

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    5. Police Personnel

    BOARD OF ARBITRATION (BOA)

    If JCM cannot reach an amicable solution then there is provision for compulsoryArbitration in cases related to:

    1. Pay and allowances2. weekly hours of work3. leave/holidays

    Structure

    Chairman independent

    two members1. from staff side2. from official (Government side)

    Board of Arbitration (BOA) Functions under the administrative control of theMinistry of Labour.Awards of the Board of Arbitration are binding on both the sides,Government can reject BoAs judgment but only with approval of the Parliament.

    Administrative Tribunals

    Article 323-A of the Constitution of India

    empowers Central Government to set up Administrative TribunalsFor adjudication of disputes about recruitment and service conditions ofgovernment employees.accordingly govt. enacted Administrative Tribunals Act, 1985

    for centralservices andAll Indiaservices

    Central Administrative TribnalsDoPT provides ca$h to strengthen CATs infrastructure.

    for stateservices

    Nine States Andhra Pradesh, Himachal Pradesh, Odisha, Karnataka,Madhya Pradesh, Maharashtra, Tamil Nadu, West Bengal and Keralahave setup their own State Administrative Tribunals.

    for more details, refer to M.Laxmikanths chapter on Tribunals.

    Employee transfer to successor states

    When a new state is created (from an existing state), staff will also need to be

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    separated.

    But who/how will it be decided? Central government setups State AdvisoryCommittees to finalize the allocation of the employees between the successorStates: example

    employees from sent to successor state

    Madhya Pradesh Chhattisgarh

    Bihar Jharkhand

    Uttar Pradesh Uttarakhand

    DoPT responsible for this matter as well.

    Food for thought: How creation of new state affects the working of old statesecretariat and causes staff rivalry:

    1. http://www.indianexpress.com/news/andhra-pradesh-secretariat-caught-in-the-telangana-tussle/1172416/0

    2. http://www.indianexpress.com/news/andhra-staff-will-have-to-leave-hyderabad-once-telangana-is-created-kcr/1150594/

    STAFF WELFARE

    falls under DoPTpromote social, cultural and recreational activities in government colonies.

    Central CivilServices Culturaland Sports Board

    for organizing sports/tournaments among civil serviceemployees.

    Kendriya Bhandar

    Central Government Employees ConsumerCooperative Society Ltd., New Delhi similar toArmy Canteens.It is the largest Consumer Cooperative Society in thecountry. (As claimed by WKHLU website.)provides goods, medicine, stationary daily needs atreasonable,

    SANSKRITISCHOOL

    for education to the children of the Governmentservants particularly those coming on transfer toDelhi.25 % seats are reserved for children belonging todisadvantaged groups and weaker sections, as definedin the Right to Education.

    http://www.indianexpress.com/news/andhra-pradesh-secretariat-caught-in-the-telangana-tussle/1172416/0http://www.indianexpress.com/news/andhra-staff-will-have-to-leave-hyderabad-once-telangana-is-created-kcr/1150594/
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    CIVIL SERVICESOFFICERSINSTITUTE

    to promote welfare of the officers of the CivilServicespromote integration/cooperation among officers indifferent services/cadres.

    DoPT provides the ca$h to ^all of above organizations.

    Fodder Points: Vigilance/HRM

    These are lifted from DoPTs strategy/vision document. Use these points as and whereapplicable in Essay, GS2, GS4, Public Administration and interview:

    Vigilance: How to improve?

    1. Introduce a culture of zero tolerance towards corruption.2. Psychological profiling during recruitment to prevent wrong elements from

    getting the job.3. Providing training on ethics at all levels.4. Court cases take years. Provide for Alternate Dispute Resolution and negotiated

    penalty for speedy disposal of corruption cases.5. Erring officers are subjected to departmental inquiries. But these proceedings

    are time consuming. So review the rules and procedures regulating RegularDepartmental Action (RDA) cases to ensure that violators are dealt with surelyand swiftly.

    6. Strength the institutional mechanism (CBI, CVC, Lokpal, Lokayukta) to detectand prevent corruption amongst public servants.

    7. Departments must make an example of guilty officials. This will improve publicand media perception about bureaucracy and deter other officers frommisconduct.

    8. Use E-governance, ICT tools:a. They will reduce discretion in Decision Making=less chances to

    demanding bribeb. They will improve transparency government.

    9. awareness generation of Right to Information Act through movies / serials,collaborating with creative media personalities

    10. Since corruption does not stop at countries borders, there is need to conductmulti-jurisdictional corruption investigations and prosecutions.

    11. Need to improve Informal channels, such as police-to-police contacts amongvarious countries.

    12. Use non-criminal law enforcement agencies, such as tax agencies to provideleads in corruption cases.

    13. Public Procurement in the Asia Pacific is prone to corruption. Newtechnologies, such as e-procurement could simplify procurement procedures,and ensure the highest level of transparency

    14. Efforts by civil society and media often lead to important anticorruption reformsin Asia-Pacific. Need to strengthen them further.

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    HRM in Govt jobs: Obstacles

    1. Lack of forward thinking. Still confine themselves to traditional personnelmatters: recruitment, posting, promotion, pay, leaves and pension.

    2. Poor Awareness and understanding of HR procedures, practices. Unable to keeppace with the ever changing world.

    3. Decision Making highly centralized.4. multiplicity of agencies involved in personnel management, and poor

    coordination among them.5. Good worker has no incentives. Pay and Promotion depend on seniority.6. Lack of vision for manpower forecasting.7. Forced decision making/ short term decision making in a fire fighting mode.8. Rules are selectively applied. Administrative law is not codified.

    Best Talent: How to attract?

    1. Introduce the requisite reforms in Civil Services Examination to attractcandidates right Knowledge, Skills and Attitudes. (lolz)

    2. Build the brand image for all levels of service.3. Specify job description to make recruitment and placement process more

    objective.4. Enrich the work environment to maximize system effectiveness and optimize

    Human Resource utilization.

    Training: How to improve?

    1. make each line manager to be responsible for training staff reflect in theirPerformance Appraisal Report (PAR).

    2. Stipulation that each job is performed by a person with requisite competencies3. Induction as well as refresher training at least once in five years.4. Training Manager to be designated in each Department /Organization/District5. Set up a National Training Council to improve training infrastructure for

    government employees.6. Ensure at least 2.5% of the salary budget of each office/organisation being spent

    on employee training.7. Mandate training of frontline personnel such that Each job is performed by a

    person with requisite competencies.8. Training for work-life balance, stress management.9. conferences/seminars/ international best practice

    10. innovative tools for capacity development, including mentoring, on-line training,on-the job training.

    Performance: How to boost?

    1. Introduce Performance Management systems review, 180/360 degree feedback,Mid Year review.

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    2. The individuals who provide strong leadership and direction for the Department-they must be recognized and suitably rewarded.

    3. Earmark a specified percentage of outstanding officers/employees every yearand reward them through specially designed incentive schemes.

    4. Introduce new schemes of monetary/non-monetary incentives for extraordinaryperformance.

    5. Make use of Human Resource Information System (HRIS) to recognizeperformance and recommend incentives.

    6. Redress employees grievances related to promotion, pension etc. in a timebound manner.

    7. Optimize of existing Human Resources at the top and senior management to theGovernment.

    8. Convergence of personal aspiration of officers/employees and needs of theGovernment.

    ICT initiatives in recruiting agencies

    In 2011, UPSC asked in Mains exam: (JRYHUQDQFHLQLWLDWLYHVE\WKH8QLRQ3XEOLF6HUYLFH&RPPLVVLRQ836&. 5marks. Although questions dont usually repeat inUPSC but for the sake of timepass here goes the answer:

    UPSC: ICT initiatives

    1. 2011: UPSC introduced a new common one page form for all competitive examunder a Project code named SAMPERA. (Screening and MechanisedProcessing of Examination and Recruitment Applications). It can be scanned byusing OMR/ICR technology, helps in high speed scanning of data from formseliminating manual entry.

    2012: on-line application all the 14 structured examinations conducted byUPSC. Link: http://www.upsconline.nic.in.

    1. The candidates have the facility to pay the fee on-line through securedpayment gateway.

    2. An online application requires one to pay only 50% of the fee requiredotherwise while applying offline.

    3. Thus, cost of buying paper application from the Post Office as well aspostal charges is also saved.

    4. Lower risk of rejection of ones application on account ofwrong/incomplete data entry since online application system has built-inself-scrutinizing features not allowing an applicant to leave any columnblank.

    5. One can view and take a print out of ones application for future reference.Uploaded question papers of all exams on its website.Gives Information about marks obtained by successful + unsuccessful candidatesafter the exam thru its website.

    http://www.upsconline.nic.in/
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    Commission has recently developed user friendly software for generating e-admit card which will be downloadable by the candidates themselves throughthe Commissions website.Signed MoU with Canada and Bhutans civil service commissions for exchangeof best practices and ideas.

    ~202 words.

    Staff Selection Commission: ICT initiatives

    SSC shares following information through its website:

    1. All results, including intermediate stages.2. Marks of candidates: selected / non-selected.3. Placement of detailed Notice for Examinations, schedules and other matters of

    importance and concern for the job applicants.4. answer keys of question papers used by the Commission on the website along

    with scanned data from OMR answer sheets in order to afford an opportunity tothe candidates to verify for themselves

    5. Its nine Regional Offices have their own website for the benefit of the public.6. Aksar Naveen: a new Hindi software, being used by the Commission regularly.

    ~80 words

    end of article, remaining topics are for informative/educational purpose only

    Cadre transfer

    Cadre transfer applies only to the three All India services (IAS, IPS and IFS-forest)

    #1 Marriage

    1. Inter-cadre transfer is normally permissible to an All India Service Officer onthe ground of his/her marriage to another officer of the All India Service.

    2. The couple is normally transferred to one of the two cadres on which they areborne except home State of the officer whose cadre is changed

    3. In the case of refusal by both the cadres the matter is formally taken up for asecond time with both the cadres.

    4. In case of continued refusal by both the cadres to accept the officers concerned,possibilities are explored for transfer of the officers to a third cadre where thereis a deficit, subject to concurrence of the State Government concerned.

    #2 Hardship

    1. Another ground for cadre transfer of All India Service officers is extremehardship

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    2. threat to the life of the officer or his immediate family3. Severe health problems to the officer or his immediate family due to the climate

    or environment of the state to which he is allotted.4. In the case of a lady officer borne on any of the North Eastern cadres marrying

    an officer borne on another cadre the lady officer is mandatorily transferred toher spouses cadre if she so requests provided it is not her home cadre.

    5. All India Service officers belonging to North Eastern cadre may be allowedtransfer of cadre to any other cadre in the North East in relaxation of the existingconditions, subject to availability of deficit in the insider quota

    Ranks in Central secretariat services

    We saw DoPT is responsible for personnel matters of 3 central secretariat services

    1. Central Secretariat Services (CSS)2. Central Secretariat Stenographers Services (CSSS)3. Central Secretariat Clerical Services (CSCS).

    but who/what are the ranks/promotion hierarchy in these services?

    Group CSS CSSS CSCS

    A

    1. Director2. Deputy

    Secretary3. Under

    Secretary

    1. Principal Staff Officer(PSO)

    2. Senior PrincipalPrivate Secretary

    B1. Section

    Officer2. Assistant

    1. Principal PrivateSecretary (PPS)

    2. Private Secretary (PS)3. Personal Assistant (PA)

    C Stenographers

    1. Upper DivisionClerk (UDC)

    2. Lower DivisionClerk (LDC)

    Note: Ranks highlighted in bold =Gazetted officers

    Mock Questions

    5 marks