mr. joseph teo's presentation at qitcom 2011
DESCRIPTION
QITCOM 2011Presentation:Singapore E-Gov ProgramPresenter:Mr. Joseph Teo - Center Director Of Singapore E-Gov Leadership, Singapore E-GovTRANSCRIPT
1
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 1 of 14
Singapore eGov Programme
Joseph TeoCentre DirectorSingapore eGovernment Leadership CentreNational University of Singapore
QITCOM, 25 May 2011
2
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 2 of 14
About Singapore
■ Land Area : 710 sq km
■ Population : 5.3 m (3.6 m citizens and residents)
■ GDP : S$257 billion (~US$171 billion)
■ GDP Per Capita : S$53,192 (~US$35,461)
■ Government Agencies : 15 Ministries, 66 Statutory Boards
■ Public Sector Officers : 126,000
(Source : Singapore Department of Statistics http://www.singstat.gov.sg/ dated Mar 2009)
3
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 3 of 14
Six National Strategic ICT Plans
Civil Service Computerisation ProgrammeDeveloping IT industry & IT manpower
Extending government systems to privatesector e.g. TradeNet, MediNet, LawNet
Transforming Singapore into an Intelligent Island
Developing Singapore as global InfocommCapital, e-Economy and e-Society
Unleashing potential of Infocomm to create new values, realise possibilities & enrich lives
Leveraging Infocomm for Innovation, Integration and Internationalisation
4
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 4 of 14
Government-To-Citizen Services (G2C) - eCitizen
Grouping of G2C services
5
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 5 of 14
Government-To-Business Services (G2B) - EnterpriseOne
Grouping of G2B services
6
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 6 of 14
Skills for Developing eGovernment
Masterp
lann
ing B
usin
ess P
rocess R
e-en
gin
eering
Req
uirem
ents,
En
terprise
Arch
itecture
Pro
curem
ent
Imp
lemen
tation
Main
tenan
ce an
d O
peratio
ns
Lead
ership
an
d V
ision
D
evelop
men
t
CSCP Manpower Industry
eGL Core Competencies
Project Management
7
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 7 of 14
Software & Applications
Network & Communication
OCCUPATIONAL LEVELS
+
BUSINESS DOMAIN
Financial Services
Tourism & Hospitality
Retail
Healthcare & Biomedical Sciences
Government Services
Manufacturing
Logistics
Education & Learning
• Telco Systems Design
• Telco Systems Mgmt
Tele-communications
• Games Devt
• Animation
Digital Media
• Systems Integration
• Infrastructure Support
• Business Process Outsourcing Mgmt
• Database Management
IT Services
• Grid
• RFID
• Cloud
Emerging Technologies
ICT Sectors
SINGAPORE’S NATIONAL INFOCOMM COMPETENCY FRAMEWORK
Horizontal Occupational Groups that exist in all ICT sectors at all levels CIOs, CTOs & IT Managers Infocomm Sales & Marketing Infocomm Quality Assurance Consulting Project Management Infocomm Security Infocomm Education & Training Infocomm Research & Development Technical Writing
OccupationalGroups
8
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 8 of 14
■ Internet access to Government websites
■ Personalised help by CitizenConnect officers to search for Government information and transact with Government online
■ Near their homes/workplaces
■ No charge
General Literacy and accessibility
9
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 9 of 14
One Key Takeaway
eGovernment is
less about the technology and
more about the people
(Source : Singapore Department of Statistics http://www.singstat.gov.sg/ dated Mar 2009)
10
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 10 of 14
Thank you
Singapore e-Government Leadership CentreNational University of Singapore25 Heng Mui Keng TerraceISS Building Level 4Singapore 119615
Tel : (65) 6516 1156Fax : (65) 6778 2571URL : www.egl.sgEmail : [email protected]
11
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 11 of 14
International Recognition for our e-Government efforts
• Waseda University International ranking on e-Government – Ranked 1st in 2009– Ranked 2nd in 2008, 2007– Ranked 3rd in 2006, 2005
• Accenture e-Government Report– Ranked 1st in 2007 – Consistently ranked amongst top 3 e-Governments (2000-2005)
• e-Government Study by Brown University – Second (2007,2005,2004)– Third (2006)
• UN’s 2005 e-Government Readiness Report– 7th for e-Government Readiness– 2nd for e-Government Participation
• Award-winning e-Government Solutions– UN Public Service Award (2005, 2006, 2007)– Intelligent Enterprise Asia Awards (2004)– Stockholm Challenge Award (2002, 2004)
12
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 12 of 14
Singapore is ranked as the easiest place to do business by World Bank
Source: World Bank “Doing Business 2010”
Economy Overall Rank
Starting a Business
Dealing with Construction Permit
Employing Workers
Registering Property
Getting Credit
Protecting Investors
Paying Taxes
Trading Across Borders
Enforcing Contracts
Closing a Business
Singapore 1 4 2 1 16 4 2 5 1 13 2
New Zealand 2 1 5 15 3 4 1 9 26 10 17
Hong Kong 3 18 1 6 75 4 3 3 2 3 13
United States 4 8 25 1 12 4 5 61 18 8 15
United Kingdom 5 16 16 35 23 2 10 16 16 23 9
Denmark 6 28 10 9 47 15 27 13 6 28 7
Ireland 7 9 30 27 79 15 5 6 21 37 6
Canada 8 2 29 17 35 30 5 28 38 58 4
Australia 9 3 62 1 34 4 57 47 27 16 14
Norway 10 35 65 114 8 43 20 17 9 4 3
13
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 13 of 14
eGL is supported by its 3 key stakeholders
■ Singapore’s regulator and promoter of the ICT industry
■ CIO to Singapore Government■ website: www.ida.gov.sg
■ Institute under the National University of Singapore specializing in broad-based advanced professional education in Information Technology
■ website: www.iss.nus.edu.sg
■ Graduate school under the National University of Singapore with the mission to educate and train the next generation of Asian policy-makers and leaders
■ website: www.lkyspp.nus.edu.sg
Stakeholders of eGL
■ A provider of quality e-Government education, research and consulting
■ Established on 1 August 2006, as part of Singapore’s iN2015 masterplan to keep Singapore on the cutting edge of e-Government Leadership
■ website: www.egl.sg
14
InspireLead
Transform
© 2011 NUS. All rights reserved. Slide 14 of 14
Our Charter
a) Providing public-sector eGovernment leadership education;
b) Conducting research and providing thought leadership on the use of ICT for the development and implementation of public policies; and
c) Providing advisory services on e-Government, ICT governance and ICT Management for public and public related services.
A not-for-profit organisation which aims to facilitate the adoption of ICT by governments through: