Mick PhippsHead Of Loss Prevention

Wilkinson

• 339 stores nation wide ranging from 5,000 Sq Ft to 40,000 Sq Ft

• Turnover of 1.6 Billion in 2009

• Still family owned business

• Selling product categories = approximately 25,000 Sku’s

• DIY

• Home Living

• Kitchen

• Stationary

• Confectionary

• Health & Beauty

• Toys and Seasonal

Agenda

• Cash Processing in a retail environment

• Audit trail

• Existing Costs

• Cost Saving

• Where to next

• Questions Raised

• Future Developments

Cash Processing in Retail environment

Cash Register

Moving cash

Securing the cashThird Party Carrier

Cash Processing in Retail environment

Cash Register

Securing the cash

Cash Processing in Retail environment

Moving cash

Cash Processing in Retail environment

Third Party Carrier

Cash Processing in Retail environment

Audit Trail

• Where cash is involved

• Team members

• Customers

• Third party

• Error

• Genuine mistake

• Fraud

• System

Why?

Cost

• Maintenance of existing equipment

• Cost of transporting cash from register to cash office

• Counting the cash

• Third party carrier to remove cash from outlet

Processing of cash

Cost Saving

• Less cash movement• Till to safe• Outside of trading hours

• Less cash counting (Streamlined)• Once in the CCi no count required until cash

sorting centre• No manual count required at any time

• Instant access to audit information• Via Palm or other device, link directly to till unit,

printer capability• Reduces fraud

• Till Snatch, counterfeit note, intimidation

Volumatic Counter Cash Intelligent (CCi)System

Reduces Cash handling By 75%

Where To Next ?

• The ROI has been calculated and more than exceeds our expectations

• Trials have been completed in a number of our stores, small, medium and large over a number of months

• Trials continuing as discussions as how to best implement a roll out across the business take place

Questions Raised

Question Answer

It is not a safe

• Additional security (Metal container to protect unit)

• Till units being redesigned

• Cash removed each day (In most cases) once trading completed

How secure is the CCi from attack?

Cash Handling centres will require automated cash multi-denomination cash counters long term

Multi denominations of cash held in unit, how does this effect counting at sorting centres?

Wilkinson does not currently trade 24 hr but if we did we would look to use a secure pod trolley

If 24 hr trading operation how do you move cash from till to cash office?

Future Developments

• Testing ongoing on smart tills • We do not believe the technology is there yet• This is the direction we believe technology is being directed• Automation is the key – remove the likelihood of error in all it’s forms

Now we know what is in the CCi at any time, with instant visibility, we now need to be able to have information about the cash notes and coinage in the register

Q & A