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A Passenger Transport Strategy for Queensland2007-2017

Moving PeopleConnecting Communities

Queensland Transport, Moving People Connecting Communities: A Passenger Transport Strategy for Queensland 2007 – 2017, 2006

Contents

1

Our vision 2

Our approach 2

The challenges we face 3

Desired outcomes for Queensland 5

Strategies delivering passenger transport outcomes 6

Key result areas

Shaping the future 8

Moving people 10

Building relationships 12

Developing ourselves and our partners 14

Where to next? 16

Links to other plans 17


Our visionQueensland's passenger transport system provides people with sustainable transport options to access goods, services, work and leisure activities.

Our approach

2

Moving People – Connecting Communities: A Passenger Transport Strategy for Queensland 2007-2017 sets the direction that will shape our future for moving people and connecting communities in Queensland. It guides the development and delivery of economically, socially and environmentally sustainable transport options for all.

The Passenger Transport Strategy addresses all transport needs of people whether they are commuting for work or travelling to access goods, services, leisure or social activities. This innovative approach to passenger transport planning is needed to meet the challenges we face now and into the future.

This strategy turns around traditional transport planning centred on transport modes to a people-focussed approach. This will enable us to tailor transport solutions to best meet individual and community needs. In turn it will contribute to the productivity and the quality of life for all the State's communities.

Passenger transport is a key driver of Queensland's prosperity. The strategy will enable us to respond rapidly to the changing transport needs of people by improving communication across government, industry and the community and by stimulating new research and technology that will deliver better outcomes for everyone.

We recognise that in Queensland the private car provides a flexible, convenient and highly personalised transport option. Private car use enables us to achieve a level of access and mobility that is not otherwise possible in this State with our vast geographic dispersion, low urban densities and dynamic growth. The private car is acknowledged as a vital transport option in achieving sustainable passenger transport in Queensland.

At the same time there are some trips for which the private car is not the most sustainable option. For instance, urban travel where public transport is a viable and attractive option can reduce the cost of traffic congestion caused by increasing levels of private car use. The strategy deals directly with this central issue so that passenger transport for everyone in Queensland is sustainable into the future.

The Passenger Transport Strategy provides direction for all other planning related to moving people and connecting communities. Our approach recognises the role other agencies and planning regimes will play in delivering on this direction. We will lead by working collaboratively with all groups across government, industry and communities and recognising their interests in achieving the strategy outcomes.

While the Passenger Transport Strategy focuses on moving people around the whole state, TransLink's Network Plan focuses on delivering better public transport services and infrastructure across south east Queensland. The Passenger Transport Strategy will be supported by the development of two-yearly action plans that will contain initiatives focussing on addressing the transport needs of people in regional Queensland.

Partnerships will be built with those involved in developing and delivering related strategies and plans to ensure our efforts and targets are aligned. By ensuring a consistent and well thought out approach in our actions we will achieve the desired outcomes for moving people and connecting communities throughout Queensland.


3

The challenges we faceCreating a socially, economically and environmentally sustainable Queensland is a significant challenge for us through to 2017. The State's population

is growing rapidly, particularly along our coastline where 85 per cent of Queenslanders currently live. The State's population is expected to increase by more

than one million people over the next 15 years, with one third of the nation's entire population growth being accommodated in south east Queensland. At the

same time, some rural and remote areas are experiencing population decline as residents move to coastal cities seeking employment or the amenities of an

urban life, employment or a more attractive lifestyle.

Family sizes and households are getting smaller. The average family size is currently three, but couple-only families will become the dominant family type in

Queensland by 2011. It is forecast that the number of households will increase by 50 per cent in the next 15 years. On current trends, more households will

result in a wider dispersion of houses and a passenger transport system constantly expanding in the struggle to keep pace with demand.

To keep pace with Queensland's changing population and their travel needs, we will design a public passenger transport network that provides greater

connectivity between services throughout regional, rural and remote Queensland. The performance of those services will be monitored against established

performance measures and targets to ensure that they are efficient, affordable, reliable, accessible, comfortable and safe. The network will be supported by

necessary infrastructure, including pathways for cycling and walking and access to recreational boating.

Lifestyle and demographic patterns are changing along with our ageing population. People aged over 65 make up the fastest growing age group in Queensland

and are living longer. An ageing population has different requirements of the passenger transport system including increased security, greater accessibility of

transport vehicles and stations, an increased need for more flexible passenger transport options and support for people with reduced mobility.

To accommodate the changing lifestyles of the travelling public, we will consult with Queensland communities and develop flexible transport solutions that

will enhance access to passenger transport services not provided by traditional fixed route services. Public passenger transport services will also become

progressively more accessible as we work with industry to achieve compliance with the Commonwealth Disability Standards for Accessible Public Transport.

As well as improving accessibility and mobility, we will provide a wide range of public transport concessions and discounts to people who are in need because

of age, ability or circumstances. To protect the travelling public and transport infrastructure, we will enhance communication and information systems

between all agencies responsible for transport provision. The provision for safe and secure transport will be incorporated into urban design, infrastructure

development and services.


4

The private car remains the most favoured transport option for most in our community. Each registered motor vehicle in Queensland travelled an average

of 15 400 kms in the 12 months ending 31 October 2003, with passenger vehicles accounted for 70.6 per cent of the total distance travelled. Since 1999, the

total distance travelled by passenger vehicles throughout Australia has increased by an average of 3.4 per cent per year.

In an effort to reduce the number of vehicle kilometres travelled by private motor vehicle, we will inform Queenslanders about travel choices available to

them and the health benefits of alternative, more sustainable modes such as walking and cycling. People will be educated about the social, economic and

environmental costs of their travel choices.

At the same time, private passenger vehicles also accounted for 54 per cent of the State's total transport related greenhouse gas emissions and 62 per cent

of the transport sector's oil consumption. Moreover, single and low-occupancy passenger vehicles are a major contributor to the increasing levels of urban

congestion, especially in south east Queensland.

With the Federal Government's recent signing of the Kyoto Agreement and Queensland's increasing vulnerability to rising oil prices, we will focus on

investigating how new technologies can deliver environmentally friendly vehicles and alternative fuels for passenger vehicles.

We must build on past successes and shape the future by developing innovative transport solutions and by harnessing smart technologies. Governments and

communities must work together to plan and implement sustainable transport solutions. Working with our partners, building relationships and alliances will be

vital. We will improve the capability and performance of government and our industry and community partners.

The Passenger Transport Strategy will give direction to meeting these challenges and developing sustainable transport solutions into the future.


The Passenger Transport Strategy identifies social, environmental and

economic sustainability outcomes that it will deliver on. These are:

• healthy transport options for people

• transport that caters for the needs of all people

• increased contribution to Queensland's economy

• safe and secure transport options for people

• environmentally sustainable passenger transport options

• improved performance and accountability for the passenger transport system.

We will achieve benefits under the above outcomes through strategies that have been

developed under four Key Result Areas, as follows:

KRA 1 Shaping the future

KRA 2 Moving people

KRA 3 Building relationships

KRA 4 Developing ourselves and our partners

Desired outcomesfor Queensland

5Queensland Transport, Moving People Connecting Communities: A Passenger Transport Strategy for Queensland 2007 – 2017, 2006

4. Design an integrated transport system that is responsive to people’s needs


and


8

To develop an awareness of available travel

choices, we will provide voluntary travel

behaviour change programs. Queenslanders

will be informed about the travel choices

available to them and the health benefits

of alternative, more sustainable modes

such as walking and cycling. People will be

educated about the social, economic and

environmental costs of their travel choices.

Developing new products and services, planning and behavioural change

Shaping the future

Key result area 1

1. Change behaviour to encourage sustainable

transport choices

We will encourage technological

advancements that improve the user interface

with the transport system. This includes using

smartcard technologies for ticketing and

collecting trip information and delivering

real-time transport information to the public.

We will investigate how new technologies

can deliver environmentally friendly

vehicles. Technology will also be used to

enhance system security and people’s safety.

Technological alternatives will be explored

to enhance access to services by transport

and other means.

2. Harness the benefits of new technologies


9

3. Design an integrated transport system that

is responsive to people’s needs

Planning will be coordinated across all levels of government to manage growth

and maintain Queensland's economy and liveability. We will ensure transport

planning and land use planning are integrated in future developments. In urban

areas, communities will be more self-contained which, with increased urban density,

will maximise access to sustainable transport options and services generally.

4. Integrate transport planning across

government

To deliver an efficient network, we will improve connectivity between

communities, everyday services and transport choices. We support integrated

ticketing to make travel easier. Infrastructure will be available to support the

interchange between various modes. Network design will be responsive to people's

needs. It will provide for services across rural and regional Queensland and

the infrastructure necessary to support these services and private car use.

Transport networks will include pathways to make cycling and walking viable

transport options.


People's access and mobility in communities will be improved through

planning and pooling of resources across government. Accessibility will be

enhanced by developing innovative transport solutions that are flexible

and respond to demand. People’s transport needs will be used to determine

appropriate transport solutions. We will identify barriers to accessing transport

options and develop ways to provide people with assistance where needed,

particularly access to essential services. Vehicles and infrastructure will be

designed so that they are accessible for people with special needs. We will

promote and support the development of innovative approaches and aim to

ensure that legislation encourages services that are responsive to community

expectations.

Key result area 21. Improve accessibility

and mobility through provision of sustainable

transport choices

Public transport services will be efficient, affordable, reliable, accessible,

comfortable and safe. The performance of these services will be monitored

against established performance measures and targets. Transport providers will

be encouraged to be responsive to community needs. Public transport vehicles

will be better matched to their purpose to increase their efficiency and reduce

negative environmental impacts. The efficiency of public transport movement

will be improved by investing in dedicated infrastructure such as busways.

New and existing products and services will be supported by an appropriate

legislative and regulatory framework. This framework will provide standards

so that high quality passenger transport services are delivered within and

between communities throughout Queensland.

2. Provide high quality public transport services

Delivering products and services, policies and regulations, safety and security

Moving people


3. Promote and support active transport options

4. Increase the safety and security of the

travelling public

Active transport such as cycling and walking will be promoted and supported

as viable transport choices and the health and environmental benefits of

these forms of transport promoted to Queenslanders. For example, students

will be encouraged to cycle or walk to school. Relationships across whole of

government and with the private sector will be strengthened to improve the

cycling and walking environment. This will be supported by incorporating

cycling and pedestrian infrastructure into urban plans to better connect

communities. The public and private sector will be encouraged to provide end

of trip facilities and secure bicycle storage.

Communication and information systems between all agencies responsible

for transport provision will be enhanced to protect our infrastructure and the

travelling public. Provision for safe and secure transport will be incorporated

into urban design, infrastructure development and services. Queenslanders will be

informed about the relative safety of various transport options to encourage the

use of sustainable modes. Public transport, cycling and pedestrian pathways

will be supported by visible safety and security measures to help

Queenslanders feel safe. Public transport vehicles will be

required to meet high levels of safety and environmental

standards. Safety measures will be prioritised according to

their effectiveness in delivering sustainable transport for

people travelling within and between communities.


Building relationships, alliances and partnerships, public and community awareness and support

Building relationships

Key result area 3

Provide coordinated information services to

all Queenslanders about their travel options.

Supply educational material to the public

about sustainable travel choices.

Establish communication channels across

government, transport providers and the

community sector to tailor solutions to better

meet local information needs.

1. Enhance information sharing between government,

transport providers and the community to better

utilise available resources


2. Engage local communities in planning

and implementing policies, programs and services

Strengthen partnerships between all levels of government to strategically

broaden the picture of transport provision. We will develop cooperative

relationships to better coordinate and integrate existing infrastructure. We will

enter into joint funding arrangements to implement discrete projects across

the State that provides benefits to communities. We will maximise the use and

benefit of transport to local communities so that private and public resources

can be shared.

3. Develop partnerships across government and

between government and the private sector

Provide resources to support communities developing sustainable transport

options that meet local needs. Develop feedback mechanisms to ensure

community concerns, knowledge and views are taken into account in transport

planning and implementation decisions made by the state government.


Key result area 4

Developing ourselves and our partners

Develop cross-agency relationships so

that specialist knowledge, technological

expertise and local information can be

shared. This pooled resource will enhance

government's capability to provide quality

transport services to the community.

We will strengthen the link between

strategic planning and service delivery.

Develop new tools and capabilities through

staff training and development to build

a client-focussed future-driven workforce.

1. Improve government capability so that benefits

to the community are maximised

Improve strategic links between industry

and government. Develop performance

management processes that encourage

industry to be more proactive in planning

transport services. Build service contracts

to stimulate new, flexible and demand

responsive transport services capable of

meeting both contemporary and future

needs. Encourage industry to invest in

training and capability improvement to

increase their viability and to ensure that

services are able to meet future needs.

2. Develop industry capability

14

Developing business, industry, community and our organisation


Government will support communities to influence decisions and processes

for change, broker resources and develop local solutions to fulfil unmet

transport needs. Community capacity will be developed to use local

knowledge, skills and resources to maximum effect, particularly in

communities with limited public passenger transport networks.

3. Develop community capacity to meet their

changing needs

We will regularly assess and manage our performance by establishing

clear performance indicators and targets against specific actions. We will

strengthen our data collection, monitoring, reporting and evaluation of

passenger transport initiatives. Our success against stated strategic outcomes

will be formally evaluated and reviewed every two years and our priorities

reassessed to determine future actions.

4. Manage our performance


Where to next?The success of Moving People – Connecting Communities: A Passenger Transport Strategy for Queensland 2006-2016 will be assessed according to whether

we create and deliver sustainable people focussed transport options across Queensland during the life of the strategy.

Working collaboratively with those responsible for other related planning regimes, we will ensure our actions and performance targets are aligned across

the whole passenger transport task. We will identify where potential for further actions exist and who can contribute to delivering those actions effectively.

Through a two-yearly action planning process we will develop priorities and set targets that directly address the six outcomes identified in the strategy.

Every two years, we will draw upon knowledge and input from all levels of government, industry and community to participate in the process. We will

evaluate and review our priorities and progress and formulate a new set of priorities.

Everyone can play a role in delivering sustainable transport options for people in Queensland. Just as we engaged with communities across Queensland

to develop the strategy, we will continue to provide opportunities for communities to be involved in developing sustainable transport options that meet

their needs.

Within Queensland Transport, performance measures generated through the action planning process will be continuously monitored and we will ensure

our data collection supports that monitoring. Our operational business planning will be linked directly to the priorities established through the action

planning process.

In that way we can ensure our actions remain focussed, effective and responsive to changing demands.


Links to other plansThere are a number of critical elements that contribute to the task of

moving people and connecting communities. These are addressed in:

- South East Queensland Regional Plan 2005-2026

- South East Queensland Principal Cycle Network Plan

- South East Queensland Infrastructure Plan and Program 2005-2026

- Queensland Airports and Regulated Air Transport Plan

- Queensland Cycle Strategy

- Draft Action Plan for Walking 2008-2010

- TransLink Strategic Direction 2007-2011

- Draft TransLink Network Plan

- Transport 2007 – An Action Plan for South East Queensland

Other plans that provide considerable support for effective passenger

transport outcomes are:

- Transport Coordination Plan

- QT Directions: Queensland Transport Strategic Plan 2007-2011

- Rail Network Strategy for Queensland

- Roads Connecting Queenslanders – A strategic long term direction

for the Queensland road system and Main Roads

- Main Roads Strategic Plan 2007-2012

- Transport Portfolio Environmental Action Plan 2004-2006

- Queensland Road Safety Strategy 2004-2011

- The Queensland Road Use Management Strategy 2000-2020

- Integrated Transport Planning Framework – A Guide for

Transport Planning

- Integrated Regional Transport Plans (various regions in Queensland)

Development and implementation of these is the responsibility of

one or more identifiable entities, each with a specific relationship to

Queensland Transport.

The roles and relationships of all levels of government are published

in Queensland Transport Strategic Plan 2007-11 while each strategy

contains specifics of the roles relevant to it. Further details on these

are available on the Queensland Transport website.

Passenger Transport Division within Queensland Transport is

responsible for development and implementation of Moving People

- Connecting Communities: A Passenger Transport Strategy for

Queensland 2007-2017.


For more information contact

Strategy & Planning Team

Passenger Transport Division

Queensland Transport

Phone 07 3167 4437

Facsimile 07 3236 1861

Email address PT Strategy [email protected]

Internet www.transport.qld.gov.au/public

Copyright Queensland Government 2006

ISBN 0 7345 2544 3


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