moving into management: from managing tasks to managing others
TRANSCRIPT
1.Name of your partner2.Role and number of years in
the organization3.Leadership challenge4.Vital Statistics (Interpret as
you wish)
MARKET YOUR PARTNER
PLANNING PEOPLE SKILLS
PROBLEM SOLVING
PERFORMANCE MANAGEMENT
CORE SKILLS IN MANAGEMENT
The DIFFERENCE
and HOW each one WORKS
BASIC DISTINCTION BETWEEN A MANAGER and A LEADER
ROLES AND FUNCTIONS BETWEEN THE TWO
GOOD LEADERSHIP is based on GOOD MANAGEMENT
DIFFERENCE in LEADING CHANGE
The difference between a boss and a
leader: a boss says ‘go’ while a leader
says ‘Let’s go!’
Blessings and Burdens of
LEADERSHIP
Being CriticizedUndauntedResented & RejectedDisciplineEnduranceNoticeable
BURDENS
Being Heard (Influence)Legacy (Impacts the company)Enjoying Rare OpportunitiesSeeing the BIG PictureSuccess and SignificanceInitiating ChangeNetwork of PeopleGod-Appointed
BLESSINGS
POSITION
PERMISSION
PRODUCTION
PEOPLE DEVELOPMENT
PERSONHOOD
RIGHT
RELATIONSHIP
RESULT
REPRODUCTIONRESPECT
LEVELS OF LEADERSHIP
FOLLOWERS HAVE THE RIGHT TO ASK…
Can I trust my future to you?
What may I expect from you?
Can I achieve my own goals by working with you?
Will I reach my potential working with you?
What do you believe?
Have you bothered to prepare yourself for leadership?
Are you ready to be ruthlessly honest?
Do you have the confidence to let me do my job?
FOLLOWERS HAVE THE RIGHT TO ASK…
Character
CompetenceCalling
Demagogue
Moralist
Sloppy Under Achiever
Technocrat
Charismatic Gung-Ho
Destructive Achiever
Leadership is an influence process.
It is working with people to accomplish their goals and the goals of the organization.
KEN BLANCHARD
Leadership is anytime you are trying to influence the thought
and actions of another individual in either your personal or
professional life.PHIL HODGES
Are you HAPPY with your JOB?
ACCOMPLISHING GOALS
WHAT’S YOUR EMPHASIS?
GOAL #1: PrizeGOAL #2: PressGOAL #3 Partner
ACCOMPLISHING GOALS
Do I give more emphasis on people or
results?
ACCOMPLISHING GOALS
As an effective leader gives emphasis on BOTH
X
ACCOMPLISHING GOALS
ROLE
RELATIONSHIP
Your leadership is defined by your...
TWO LEADERSHIP ROLES
VISIONARY ROLE. Doing the right thing with the focus on results
IMPLEMENTATION ROLE Doing the things right with the focus on people
VISION GIVES DIRECTION
HowWhat
WHY
THE GOLDEN CIRCLE
The Story of Two Banks
Bank
Case Study: The Last Resort
ACCOMPLISHING GOALS
ROLE
RELATIONSHIP
Your leadership is defined by your...
EMPATHY
• Performance Planning
• Performance Coaching
• Performance Evaluation
Performance Management
Describe....
Your BEST BossYour WORST Boss
INVEST TIME
TO SAVE TIME
I don’t have enough time
I’ll delegate some of it
Nobody is competent
I’ll coach someone
SO…
BUT…SO…
BUT…
Effective Delegation
Delegation is the assignment of authority
to another person to carry out a specific job-related
activity
Delegation is NOT...• Task
Assignment
• Dumping• Abdication
Important Practices
• Assignment (Responsibility)
• Authority• Accountability
DO Delegate...• Day-to-day minor decisions• Minor staff problems, i.e. scheduling,
shifting• Anything your staff is expected to do
when you’re not there• Routing clerical duties• Routine questions. Practice critical
thinking.• Jobs that can develop employees for
future promotions
DON’T Delegate...• Not qualified to do• Morale or off-the-job problems• Personnel issues i.e. hiring,
firing, disciplinary actions• Assignments from your boss
that you are expected to do• Emergency or short term tasks
CHANGE
• People feel awkward• People feel alone• People will think first on what they have to
give up• People can only handle so much change• People are concerned that they don’t have
enough resources• People are at different levels of readiness for
change• People tend to revet to old behaviors.
SEVEN DYNAMICS OF CHANGE
• Knowledge• Attitude• Behavior• Relational/ Organizational
FOUR LEVELS OF CHANGE
Creating Lasting Change
CHANGEYOU MUST
The gap between knowing and doing is significantly greater
than the gap between ignorance and knowledge
MARGIE BLANCHARD