moving from operational manager to strategic manager · pdf file ·...

C L A R I D E N Singapore | Sydney | Melbourne | Dubai | Hong Kong |

London | New York | San Francisco | Toronto | Auckland

MOVING FROM OPERATIONAL MANAGER TO STRATEGIC MANAGER AND LEADER

February 20 - 21

SINGAPOREGrand Hyatt Hotel, Singapore

2017

CLARIDEN GLOBAL MANAGEMENT LEADERSHIP INSTITUTE

CLARIDEN CREDENTIALS AND ENGAGEMENTClariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host

more than 200 global executive education and major conference events around the world. We have partnered

with professional organizations such as the Association of Chartered Certifi ed Accounts (ACCA) and thought

leaders from prestigious universities such as Harvard University John F. Kennedy School of Government,

Wharton School of the University of Pennsylvania and Stanford University.

Developing a Strategic Vision:

Moving from What Is to What If

The Clariden Experience

Why Clariden Global Executive Education?

Moving from Operational Manager to Strategic Manager and Leader

5 Program Introduction

6 Faculty Director

7 Program Overview

8 Program Outline

Participating Companies

Testimonials

In-house Custom Executive Programs

Contact Us

Registration

4

5

10

11

12

13

14

CONTENTS

3

To maximize both your enjoyment and professional development, Clariden Global holds its executive

programs at fi ve star hotels, some of which include:

Shangri-La Hotel, SingaporeSingapore

Conrad London St JamesLondon, United Kingdom

InterContinental Melbourne The RialtoMelbourne, Australia

Grand Hyatt: Union Square San Francisco HotelSan Francisco, United States

Amidst lush gardens, this 3-wing luxury hotel is 6

km from the iconic Marina Bay Sands resort and

9 km from Sentosa.

Across the street from St. James’s Park tube

station, this sophisticated hotel is 10 minutes’

walk from Buckingham Palace and 2 miles from

the Victoria and Albert Museum.

Set in a grand 1891 building, this upscale chain

hotel is 3 blocks from the Yarra River, and an

8-minute walk from the SEA LIFE Melbourne

Aquarium.

Less than a block from Union Square, this stylish

high-rise hotel is an 11-minute walk from the

Moscone Center and 1.9 miles from Pier 39.

Contact Stefanie Lim, Program Director at +65 6899 5030 | [email protected]

Terms & Conditions: Clariden Global PTE Ltd reserves the right to change the

venue of the program due to reasons beyond their control.

THE CLARIDEN EXPERIENCEENJOY LEARNING WITH THE

FIRST-CLASS, WELL-ROUNDED EXPERIENCE

3

WHY CLARIDEN GLOBAL EXECUTIVE EDUCATION?

5,000+Companies

15+Countries

10,000+Participants

50+Industries

GLOBAL ENGAGEMENT Clariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host

more than 200 Global Executive Education and major conference events across 15 countries and 17 cities,

including Singapore, London, Hong Kong, Sydney, Melbourne, Perth, New Zealand, San Francisco, Toronto,

Johannesburg, Shanghai, Beijing, Kuala Lumpur, Dubai, Toronto, The Netherlands, New York and Zurich.

INTERNATIONALLY DIVERSE, SENIOR-LEVEL PARTICIPANTSClariden Global Executive Education programs have attracted participants from more than 5,000 global

MNCs, regional corporations, and FORTUNE 500 companies, from more than 40 countries. All applications

are reviewed based on professional achievement and organizational responsibility. Designed for individuals

at all levels, from top executives to emerging leaders, each intensive program is crafted to equip leaders

with essential capabilities to improve corporate performance and position their organizations to thrive.

THOUGHT LEADERSHIPTo provide strategic insights and relevant world-class executive education to global organizations, Clariden

Global engages the best thought leaders and leading authorities from around the world. These include

professors and faculty leaders from Harvard University, Stanford University, University of Pennsylvania

Wharton, London Business School and other premium institutions to deliver transformational knowledge.

Contact Stefanie Lim, Program Director at +65 6899 5030 | [email protected] 4


FACULTY DIRECTOR

PROGRAM ESSENCE

• Past Chair of the Scottish Board of the Chartered Management Institute and sits on local

Board of Directors of several charitable bodies

• Fellow of Chartered Institute of Management (FCMI)

• Fellow of the Institute of Training and Occupational Learning (FITOL)

• Fellow of the Royal Society of Arts, Manufactures & Commerce (FRSA)

Jeff Lockhart

Moving from Operational Manager to Strategic Manager and Leader is a comprehensive 2-day executive program

designed to help you advance from operational manager to strategic leader. Led by Jeff Lockhart, Fellow of

UK Chartered Institute of Management (FCMI), you will be guided on understanding the framework and keycomponents of well orchestrated strategy planning and execution and how you can play a pivotal role to shape and achieve your organization’s strategic vision.

You will discover how you can energize your management skills to catalyze your organization’s strategy development and execution. You will also learn the secrets to successful strategic planning and execution

by leveraging on your role as champion, synthesizer, facilitator and implementer to influence and engage

key stakeholders to build stronger relationships. At the end of the 2-day program, you will gain an enduring foundation and disciplined structure to think strategically to integrate your organizational strategic planning

and deployment with day to day operational endeavors.

DATES20 - 21 February 2017

LOCATIONFour Seasons Hotel, Singapore

TUITION FEESEarly Bird 1 (Register & pay by 26 December 2016): S$2,595

Early Bird 2 (Register & pay by 23 January 2017): S$2,795

Regular Tuition Fees: S$2,895

Group discount of 10% for 2nd participant from the same organization. For limited time only by 23 January

2017, registration for 3 participants, the 4th participant will receive a complimentary seat (one discount

scheme will apply).

Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for

40% Cash Back at IRAS website.

PROGRAM ADVISORStefanie LimEmail: [email protected]

Phone: +65 6899 5030

PROGRAM INFORMATION

PROGRAM AMOVING FROM OPERATIONAL MANAGER

TO STRATEGIC MANAGER AND LEADER


• Develop strategic management skills to redefi ne your role and increase your strategic value to champion successful strategies and lead organizational changes

• Acquire the key framework and elements of well orchestrated strategy management and execution• Learn the secrets of achieving successful advancement from operational manager to strategic leaders• Gain enduring framework to balance operational deliverables against the organization’s strategies• Conduct persuasive conversations to engage and influence key stakeholders to accelerate strategy development

and execution

This program is designed for but not limited to mid to senior level Operational and Business Managers who want

or plan to move into a strategic role and be equipped with strategic skills in their current roles to help their

organizations grow.

KEY BENEFITS

WHO WILL ATTEND THIS PROGRAM

Jeff is an international speaker, trainer and business consultant, specializing in Leadership, Finance, and Commercial

Management. In a business career of over thirty years, he has taken up senior level positions in a range of large

multi-national organizations and gained a reputation for delivering signifi cant improvements in organizational and

team performance. He was also the past Chair of the Scottish Board of the Chartered Management Institute and sits

on local Board of Directors of several charitable bodies.

Jeff has worked with a large number of blue chip companies in multiple countries – UK, Central Europe, Middle

East, Malaysia, USA, Russia, Australasia and North America – working with clients to improve the knowledge, skills

and abilities of staff across each business and ultimately improve profi tability.

FACULTY DIRECTOR

PROGRAM AMOVING FROM OPERATIONAL MANAGER


Jeff Lockhart


Do you know how you can step up to carve out a meaningful strategic

role to create winning strategy and lead your team to deliver it?

In this comprehensive 2-day executive program, you will discover

how you can advance from an operational manager to a strategic

leader. Led by Jeff Lockhart, Fellow of UK Chartered Institute of

Management (FCMI), you will be guided on understanding theframework and key components of well orchestrated strategyplanning and execution and how you can play a pivotal role toshape and achieve your organization’s strategic vision.

You will discover how you can energize your management skills to catalyze your organization’s strategy development andexecution. You will also learn the secrets to successful strategic

planning and execution by leveraging on your role as champion,

synthesizer, facilitator and implementer to infl uence and engage

key stakeholders to build stronger relationships. You will also gain

enduring framework to balance operational deliverables againstthe organization’s strategies.

At the end of the 2-day program, you will gain an enduring foundation and disciplined structure to think strategically to

integrate your organizational strategic planning and deployment

with day to day operational endeavors. You will also walk away

with the ability to conduct persuasive conversations to engage andinfluence key stakeholders to accelerate strategy development

and execution.

OVERVIEW

PROGRAM OVERVIEWMOVING FROM OPERATIONAL MANAGER


MORNING

Developing and Balancing Your Operational and Strategic Management Skills• Establish a Working Defi nition of Operational Management

• Explore the Key Attributes of Today’s Strategic Thinkers

• Find the Balance Between These Core Competencies

• Refl ect on Your Current Use of Operational Management and Strategic Leadership in Your Own Work Setting

Creating a Strategic Frame of Reference• Understand the Key Components of a Strategic Frame of Reference

• Defi ne Key Outputs at Each Level

• Develop a Strategic Leader’s Approach for Your Own Work Environment

AFTERNOON

Understanding Your Current Operational Mission: Your Team, Your Customers and Your Competitors• Clarify the Purpose of Your Work Group in the Context of Your Organization

• Draft a Mission Statement Defi ning the Operational Reality of Your Work Group

• Create a SWOT Analysis to Help You Understand Your Team, Your Customers and Your Competitors

MORNING

Developing a Strategic Vision: Moving from “What Is” to “What If”• Assess Customers’ Needs, Wants and Expectations

• Determine Optimal Approaches for Developing Customer Data and Input

• Learn to Use an Importance/Performance Matrix to Set Priorities for Your Work Group

• Understand the Power of Vision

• Create a Linkage Between the Organizational Vision and Your Work Group’s Mission

Making Your Vision a Reality: Influencing Key Stakeholders• Develop Persuasive Skills to Sell Your Strategic Ideas

• Explore a Range of Options for Infl uencing Others

• Assess Your Ability to Encourage Innovation

• Learn How to Conduct 5 Key Conversations to Encourage Innovation in Your Group

DAY 1

DAY 2


08:30 - 18:00 / 20 February 2017

08:30 - 18:00 / 21 February 2017

PROGRAM OUTLINEMOVING FROM OPERATIONAL MANAGER



AFTERNOON

Your Personal Plan: Developing and Selling Your Vision of the Future• Create a Strategic Frame of Reference for Your Department, Work Unit or Team

• Prepare to Communicate Strategically

• Identify and Practice the Key Conversations You Intend to Have upon Your Return to Work

• Develop a Personal Plan of Action

• Awarding certifi cates

PROGRAM OUTLINEMOVING FROM OPERATIONAL MANAGER


PARTICIPATING COMPANIESMore than 5,000 companies have participated in our programs

ADVERTISING, INTERNET, MEDIA,PUBLISHINGBBC Worldwide

CNN

eBay

LinkedIn

MediaCorp

Saatchi & Saatchi

Singapore Press Holdings

The Financial Times

The Hoffman Agency

The Walt Disney Company

Thomson Reuters

CONGLOMERATEFraser & Neave

General Electric

General Motors

Mitsubishi

Monsanto

Siemens AG

Sodexo

FINANCIAL SERVICES, INSURANCEBank of America Merrill Lynch

AIA

Allianz Global Investors

American Express

Aviva

AXA

Barclays Bank

Citibank

DBS Bank

Deutsche Bank

HSBC

JP Morgan Chase Bank

Manulife

MasterCard

Maybank

Mizuho Bank

OCBC Bank

PayPal

Prudential

Rabobank

Standard Chartered Bank

Suncorp

Swiss Reinsurance

TD Securities

Visa

Westpac

Zurich Insurance

FOOD, BEVERAGECoca-Cola Beverages

Danone

Ferrero

Heineken

McDonald

PepsiCo


GOVERNMENT, NONPROFITAustralian Securities and Investments

Commission

Central Provident Fund Board

Changi Airport Group

Economic Development Board

GIC

NSW Treasury

Serco

Temasek Group

HEALTHCARE, PHARMACEUTICALSAbbott Laboratories

Eu Yan Sang

Glaxosmithkline

Hoffmann-La Roche

Johnson & Johnson

Merck

Pfi zer

Sanofi

HOSPITALITYCapitaLand

Far East Organization

Frasers Hospitality

Hilton Worldwide

Marriott Hotels

Pan Pacifi c Hotels Group

Shangri-La Hotels & Resorts

MANUFACTURING (CONSUMER)British American Tobacco

Estee Lauder

Fonterra Brands

Heineken

Kimberly-Clark

Kraft Foods

Lego

Mars Foods

Nestlé

Procter & Gamble

Unilever

MANUFACTURING (INDUSTRIAL)Airbus

Corning Optical Communications

Daimler

Harley Davidson

Intel Semiconductor

Rolls-Royce

Volvo Group

Wearnes Automotive

OIL & GAS, NATURAL RESOURCESCaltex

Chevron

ConocoPhillips

ExxonMobil

Maersk

Petronas

Santos

Saudi Arabian Oil

Schlumberger

Shell

PROFESSIONAL SERVICESAECOM

Aon Hewitt

Ernst & Young

PricewaterhouseCoopers

RETAIL, TRADEAdidas

Cargill

DFS

Harvey Norman

Hennes & Mauritz

IKEA

L’Oreal

Marks and Spencer

NTUC Fairprice

Tesco

TECHNOLOGY, ELECTRONICS3M

Apple

Canon

Dell

Hewlett Packard

Intel Technology

Lenovo

Micron Technology

Microsoft

Oracle

SAP

Sony Electronics

TE Connectivity

TELECOMMUNICATIONSEricsson

Nokia

Olive Communications

Singtel

Starhub

Tata Communications

Telstra

Verizon

Vodafone

TRANSPORTATIONAuckland Transport

Cathay Pacifi c Airways

Dubai Air Navigation Services

New Zealand Transport Agency

Fiji Airways

Metro Trains Melbourne

NSW Trains

SBS Transit


FACULTY DIRECTOR

JEFF LOCKHART’S TESTIMONIALS

This was an

excellent session.

Very informative

and a very

knowledgeable

presenter. Really

good and would

like to see what

other courses are

available.

Jeff is happy to

share his years

of experience to

develop people

and organizations

so that they can

deliver to their

potential.Commercial and

Finance Offi cer, TDSi2

“

“ ““

PROGRAM ADVISORStefanie LimEmail: [email protected]

Phone: +65 6899 5030

Jeff is an international speaker, trainer and business consultant, specializing in Leadership,

Finance, and Commercial Management. In a business career of over thirty years, he has taken up

senior level positions in a range of large multi-national organizations and gained a reputation for

delivering signifi cant improvements in organizational and team performance.

CONTACT US


IN-HOUSE

CUSTOM

EXECUTIVE

PROGRAMS

Clariden Global delivers custom learning programs for organizations all around the world. Whatever your business

challenges are, we create focused learning experience that enables your organization to achieve success. Through

partnerships with the most renowned thought leaders, industry experts and professors from around the world,

these in-house custom executive programs will equip you with essential skills and capabilities to develop and

implement strategies more effectively at your organization.

Engage with our thought leader today:

Director

St Andrews Management Centre

Jeff Lockhart

CONTACT US


We encourage you to learn more about Clariden Global Executive Education custom and open-enrollment programs.

Our staff will be happy to answer your questions and help you determine the programs work best for you and your

organization.

ENQUIRY FOR THIS PROGRAMStefanie LimEmail: [email protected]

Phone: +65 6899 5030

SINGAPOREEmail: [email protected]

Phone: +65 6899 5030

Fax: +65 6567 4328

Address: Clariden Global Pte Ltd 3 International

Business Park #04-29, Nordic European

Centre Singapore 609927

LONDONEmail: [email protected]

Phone: +44 (0) 20 7129 1222

Fax: +44 (0) 84 3218 0413

Address: 1 King Street London,

EC2V 8AU United Kingdom

AUSTRALIAEmail: [email protected]

Phone: +61 3 9909 7310

Fax: +61 3 9909 7788

Address: Clariden Global Pty Ltd

530 Little Collins Street, Level 1

Melbourne VIC 3000, Australia

CUSTOMIZED PROGRAMSStefanie LimEmail: [email protected]

Phone: +65 6899 5030

REGISTRATION & PAYMENT MATTERSEmail: [email protected]

Phone: +65 6899 5030

REGISTRATION

C L A R I D E N

Program (20 - 21 February)Moving from Operational Manager to

Strategic Manager and LeaderS$2,595 S$2,795 S$2,895

PROGRAM FEES

Program1st Early Bird Fee

(If payment & registrations are received

by 26 Dec 2016)

2nd Early Bird Fee(If payment &

registrations are received by 23 Jan 2017)

Regular Fee Per Participant

Four Seasons Hotel, Singapore

20 - 21 February 2017

190 Orchard Boulevard,

Singapore 248646

+65 6734 1110

http://www.fourseasons.com/singapore/

Email: [email protected]

Fax: +65 6567 4328

Call: +65 6899 5030

Website: www.claridenglobal.com

By Cheque/ Bank Draft

By Telegraphic Transfer

By Credit Card

Group discount of 10% for the 2nd participant from the same organization.

For limited time only by 23 January 2017 register 3 participants and the 4th

participant will receive a complimentary seat.

*One discount scheme applies.

An invoice and registration confi rmation will be sent within 7 days, please

contact us if you have not heard from us within 7 days. Payment details will

be sent together with the invoice based on your preferred payment method.

ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.

Accommodation is not included in the program fee but you will be entitled

to use our corporate rate for your accommodation. Information will be sent

along with your registration confi rmation.

Once we have received your booking, the place(s) are confi rmed. No refunds

will be made for any cancellations, however, program credits of equivalent

value only applicable for Clariden Global events will be provided. Credits

can only be redeemed for 1 program and is valid for only one (1) year from

date of issue.

Substitution with a qualifi ed candidate is allowed by providing at least 5

working days of advance notice to Clariden Global. One time substitution

is allowed with no charges. Subsequent substitutions will be charged 10%

admin fee.

PLEASE NOTE: Clariden Global Pte Ltd reserves the right to change the

content and timing of the programme, the speakers and the date and venue

due to reasons beyond their control. If in the unlikely event that the course is

cancelled, Clariden Global Pte Ltd will refund the full amount and disclaim

any further liability.

PRIVATE DISCLOSURE STATEMENT: Any information provided by you in

relation to this event is being collected by Clariden Global Pte Ltd and will

be held in the strictest confi dence. It will be added to our database for the

primary purpose of providing you with information about future events and

services.

4 WAYS TO REGISTER 3 PAYMENT METHODS

VENUE AND ACCOMMODATION INFORMATION

CANCELLATIONS AND SUBSTITUTIONS*All cancellations must be received in written form.

GROUP DISCOUNTS

FEE RECEIVED REFERENCE L7051/AL/ST

FOR OFFICIAL USE

Booking Contact (Approving Manager) Mr/Mrs/Ms:___________________

Job Title:____________________ Department:____________________

Telephone:_______________________ Fax:_______________________

Email:______________________________________________________

Organization:_______________________________________________

Address:____________________________________________________

____________________________________Postal Code:____________

I would like to receive more information on hotel accommodation

using Clariden Global coporate rate.

Please register the following participant for this seminar.

(Please tick to select your seminar(s). You may tick more than one.)

1st Participant Name (Mr/Mrs/Ms):_________________________________

Job Title:___________________ Department:__________________________

Telephone:_________________________ Fax:_________________________

Email:_________________________________ Date of Birth:_____________

2nd Participant Name (Mr/Mrs/Ms):_________________________________


Telephone:_________________________ Fax:_________________________


3rd Participant Name (Mr/Mrs/Ms):_________________________________


Telephone:_________________________ Fax:_________________________


4th Participant Name (Mr/Mrs/Ms):_________________________________


Telephone:_________________________ Fax:_________________________


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