mouser dealer wins two of three coty awards newsletter for mar-… · mouser dealer wins two of...

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2nd Quarter 2017 Issue #66 Mouser Dealer Wins Two of Three COTY Awards The Counterpoint Group, owned by Marc Tyson and located in Woodstock, Georgia, entered three Mouser kitchens in this year’s NARI Contractor of the Year (COTY) award competition. Marc collaborated with Dale Content of Atlanta Design Build and was successful in winning two of the three residential kitchen COTY awards. Working with a great team of professionals, Marc won the COTY Residential Kitchen Award over $150,000 with a Premier Beaded Inset project in Ebony beautiful, award-winning kitchen is prominently shown in the current Mouser Design Portfolio. On February 27, 2017, the Mouser Marketing Department distributed a packet of updates for the current Premier Overlay/Inset, Premier EuroStyle and Centra Series product offerings and product changes to each of the Mouser product platforms. A corresponding cover letter states the changes and/or additions made to each page; the rundown of information is as follows: Premier Overlay/Inset Red Oak and Hickory pricing information Corrected Wood Specie availability in Lifestyle Gray Collection Stains to include White Oak pricing information The Counterpoint Group was a co-entrant with Dale Content and Atlanta Design Build on the COTY Residential Kitchen $100,000 to $150,000 award. This award-winning kitchen was a Centra Beaded Inset with White perimeter cabinets and a Maple Russet wood stain on the island. Mouser Cabinetry would like to congratulate Marc and his team on these NARI successes, and we are pleased to be associated with The Counterpoint Group. The dealership has been doing great work in the metropolitan Atlanta market, and it is obvious Marc enjoys working with Mouser cabinetry. We look forward to Marc’s next Mouser project.

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Page 1: Mouser Dealer Wins Two of Three COTY Awards newsletter for mar-… · Mouser Dealer Wins Two of Three COTY Awards The Counterpoint Group, owned by Marc Tyson and located in Woodstock,

2nd Quarter 2017

Issue #66

Mouser Dealer Wins Two of Three COTY Awards

The Counterpoint Group, owned by Marc Tyson and located in Woodstock, Georgia, entered three Mouser kitchens in this year’s NARI Contractor of the Year (COTY) award competition. Marc collaborated with Dale Content of Atlanta Design Build and was successful in winning two of the three residential kitchen COTY awards. Working with a great team of professionals, Marc won the COTY Residential Kitchen Award over $150,000 with a Premier Beaded Inset project in Ebony !"#$%&'"(&()$#*")(&+#,%&'"&'--'.&/0&12$,/3&0)',2-)$4&5%#$&beautiful, award-winning kitchen is prominently shown in the current Mouser Design Portfolio.

!"#$%&$'()*+,(-$./"(0(12"/.3/&4.56(7&4&859(:2;&4"<

On February 27, 2017, the Mouser Marketing Department distributed a packet of updates for the current Premier Overlay/Inset, Premier EuroStyle and Centra Series 6-#1)& '"(& 78)1#!1',#/"& 9',':/*$& ,/& '::& '1,#;)& </2$)-&=)':)-$4& 5%)$)& 28(',)& 8'*)$& -)>)1,& ")+:.& '(()(&product offerings and product changes to each of the Mouser product platforms. A corresponding cover letter states the changes and/or additions made to each page; the rundown of information is as follows:

Premier Overlay/Inset?& @8(',)(& ,%)& A9/3B#"#"*& 6-)3#)-& 7)-#)$& +#,%& 9)",-'&7)-#)$&C2#():#")$D&,/&#"1:2()&$8)1#!1&(),'#:$

?& 9/--)1,)(& E//(& 78)1#)& ';'#:'B#:#,.& ,'B:)& ,/& #"1:2()&Red Oak and Hickory pricing information

?& Corrected Wood Specie availability in Lifestyle Gray Collection Stains to include White Oak pricing information

?& C)");'&FF&(//-&#$&"/,&';'#:'B:)&#"&G#1H/-.?& I/.1)&<=J&(//-&#$&(#$1/",#"2)(

!"#$%&$'()*+,(-$./"(0(12"/.3/&4.56(7&4&859(:2;&4"<(=/56>4(56(2&9"()?

The Counterpoint Group was a co-entrant with Dale Content and Atlanta Design Build on the COTY Residential Kitchen $100,000 to $150,000 award. This award-winning kitchen was a Centra Beaded Inset with White perimeter cabinets and a Maple Russet wood stain on the island.

Mouser Cabinetry would like to congratulate Marc and his team on these NARI successes, and we are pleased to be associated with The Counterpoint Group. The dealership has been doing great work in the metropolitan Atlanta market, and it is obvious Marc enjoys working with Mouser cabinetry. We look forward to Marc’s next Mouser project.

Page 2: Mouser Dealer Wins Two of Three COTY Awards newsletter for mar-… · Mouser Dealer Wins Two of Three COTY Awards The Counterpoint Group, owned by Marc Tyson and located in Woodstock,

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The Counterpoint Group .............................FC

!"#$%&$'()*+,(-$./"(0(12"/.3/&4.56(7&4&859Updates .............................................FC, -9()

:;;<=6(=$;"$>(45(=8;"$(?@.>4.69(A5%>"$Cabinetry ...............................................-9(B

C"D(14"$8.69(&6;(E$.>458(F55$(14'8">Added ....................................................-9(B

75G#.6.69(7&#.6"4>(=24.56 ......................-9(B

)*+H(1&8">(:D&$;(I.66"$> ........-9(J(4K$%(-9(,

A5%>"$(7&#.6"4$'L>(C"D(A&$M"4.69Coordinator .............................................-9(N

)*+H(1&8">(:D&$;(I.66"$> ........................-9(N

!8%>K(!.6.>K(?6;>(F"#%4(.6(7"64$&(7&#.6"4$'...............................................................-9(O

A5%>"$(:;;$">>">(1K"8P(:8.96G"64 ..........-9(O

Q<1"$.">(-=F(1'>4"G(.>(:R&.8&#8"(.6(7"64$&...............................................................-9(O

7%$$"64(1K.22.69(1/K";%8" ...........E&/M(75R"$

?& KLMN&)(*)&8-/!:)&';'#:'B:)&/"&O;)-:'.&(//-$&P&(-'+)-&0-/",$?& Q(R2$,'B:)&$%):0&':#*"3)",&/"&:',,#1)&(//-$?& S)+&(//-&$,.:)$&7,)-:#"*&'"(&T-#$,/:?& E'::&9'B#"),$&+#,%&G#"*)&@8&7:'B&=-'+)-&J-/",&P&G#"*)&@8&=//-&8-#1)$&

adjusted?& 6-/(21,&F38-/;)3)",&/"&0'-3&$#"H&1'B#"),?& 9%'"*)$&,/&$,/1H&3/2:(#"*$?& 6-/(21,&#38-/;)3)",&/"&Q:#*"&Q(R2$,'B:)&7%):;)$&+#,%&U',,#1)

Premier EuroStyle?& I/.1)&<=J&(//-&#$&(#$1/",#"2)(?& S)+&KLMN&)(*)&8-/!:)&#$&';'#:'B:)&/"&(//-$&P&(-'+)-&0-/",$?& 6-/(21,&#38-/;)3)",&/"&'(R2$,'B:)&$%):0&':#*"3)",&/"&:',,#1)&(//-$?& S)+&(//-&$,.:)$&7,)-:#"*&'"(&T-#$,/:?& Q(()(&J/#:&G#*%&C:/$$&T:'1H&VWXXW&'"(&G#*%&C:/$$&E%#,)&VWXXM&?& E'::&9'B#"),$&+#,%&G#"*)&@8&7:'B&=-'+)-&J-/",&P&G#"*)&@8&=//-&8-#1)$&

adjusted?& 6-/(21,&F38-/;)3)",&/"&0'-3&$#"H&1'B#"),?& 9%'"*)$&,/&$,/1H&3/2:(#"*$?& 6-/(21,&#38-/;)3)",&/"&Q:#*"&Q(R2$,'B:)&7%):;)$&+#,%&U',,#1)

Centra Series?& A9/3B#"#"*& 6-)3#)-& 7)-#)$& +#,%& 9)",-'& 7)-#)$& C2#():#")$D& #"1:2()$&

details concerning the availability of the X-System with Blum Slides in Centra for POD’s/POS’s

?& 6-/(21,&F38-/;)3)",&L&5-2)&J:2$%&J#"#$%)(&K"($&+#,%&U/1H&<#,)-&R/#")-.&standard

?& KLMN&)(*)&8-/!:)&/"&O;)-:'.&P&K2-/7,.:)&(//-$&P&(-'+)-&0-/",$?& S)+&L&Q$%:'"(&+YG2",#"*,/"&(-'+)-&0-/",&#"&$/:#(&1/:/-&!"#$%)$?& S)+&(//-&$,.:)$&7,)-:#"*&'"(&T-#$,/:?& 6-/(21,& F38-/;)3)",& L&Q(R2$,'B:)& $%):;)$& +#::& '2,/3',#1'::.& :#")& 28&

with lattice mullions in Di-Traditional Lattice doors?& 6-#1)$&'(R2$,)(&/"&E'::&9'B#"),$&+#,%&G#"*)&@8&7:'B&=-'+)-&J-/",?& 5)Z,&P&+#(,%&(#3)"$#/"$&1%'"*)(&,/&-)>)1,&$#[#"*&+#,%&5-2)LJ:2$%&)"($?& S/+&';'#:'B:)\&,%)&]L7.$,)3&28-#*%,$&+#,%&T:23&$:#()$&/"&6O=^$&'$&'&3/(#!1',#/"&1%'-*)&#"&O;)-:'.&'"(&F"$),&6O=&1'B#"),$

?& 6-/(21,&F38-/;)3)",&/"&0'-3&$#"H&1'B#"),?& 5)Z,& 1%'"*)(& ,/& -)>)1,& 1'B#"),& "/+& %';#"*& 5-2)LJU2$%& )"($& +%)"&

ordering factory attached BEP?& 6-/(21,&(#3)"$#/"&1%'"*)&L&<#"#323&/8)"#"*&+#(,%&/0&_D&/"&T'$)&7:#3&

Pantry Cabinet is required?& 6-#1)$&'(R2$,)(&/"&`'"#,.&7#"H&9'B#"),$&#"&'::&6-#1)&C-/28&a&9/:23"$?& 6-/(21,& F38-/;)3)",&L&9/33/()&9'B#"),$&$,'"('-(&+#,%&5-2)&J:2$%&

ends?& 6-#1)$&'(R2$,)(&/"&E'::&U/1H)-&9'B#"),$?& 9%'"*)$&,/&$,/1H&3/2:(#"*$?& @8(',)(&*-'8%#1$&,/&$%/+&bYcD&/2,$#()&$1-#B)&0/-&2"!"#$%)(&)"($?& @8(',)(&6O=&7d@&"'3)$&,/&"/,)&A5KS5K]D4&6O=Y6O7&9%'-,&28(',)(&

to note availability of the Wood X-System

For a more detailed listing and description of each change, please refer to the introductory letter distributed with each set of update pages. To ensure the correct pages are placed in the appropriate catalog, update 8'*)$&'-)&#()",#!)(&B.&8'8)-&1/:/-e&9%)--.&0/-&6-)3#)-&O;)-:'.YF"$),\&T200&for Premier EuroStyle, and Light Pink for Centra Series.

6:)'$)& 28(',)& ./2-& 8-#1)& '"(& $8)1#!1',#/"& 1',':/*$& B.& #33)(#',):.&replacing the referenced pages with the update pages enclosed in your recent Mouser Cabinetry shipment. If you have questions about the most recent catalog changes, please feel free to contact the Mouser Customer 7)-;#1)&()8'-,3)",&',&WXXLacfLNfaN\&)Z,)"$#/"&f4

!"#$%&$'()*+,(-$./"(0(12"/.3/&4.56(7&4&859(:2;&4"<

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=2-#"*& MXb_\& +)& %'(& '"& /"*/#"*& -)g2)$,& ,/& %';)& '"&option in both Centra and Premier that would allow you to combine cabinets, eliminating the appearance of multiple stiles. We took note of your suggestion and for 2017 added ,%)& 9/3B#")& 9'B#"),$& </(#!1',#/"\& "/,& /":.& ,/& 6-)3#)-&Overlay/Inset, but also to Centra Overlay/Inset cabinetry.

5%#$&3/(#!1',#/"& #$& 2$)(& ,/& 1/3B#")& $'3)&()8,%\& %)#*%,&and type of cabinets, eliminating excessive stiles in a cabinet run. Cabinets can be combined to form one cabinet 28&,/&h_D&:)"*,%i&'".,%#"*&*-)',)-&,%'"&h_D&#"&:)"*,%&-)g2#-)$&submission to our custom quote department for approval and pricing. When removing the stiles; available width gains will be equally added between the cabinet opening unless ,%)&1'B#"),&1/",'#"$&82::/2,$\&'11)$$/-#)$&/-&3/(#!1',#/"$&,%',&-)g2#-)&$8)1#!1&(#3)"$#/"$4&J/-&)Z'38:)\&'&TbW&+#,%&a Pull Out Waste Basket must maintain the 15” opening, therefore other cabinets being combined will have increased /8)"#"*$4&5%#$&3'.&1-)',)&(#00)-)",&(//-&$#[#"*i&B2,&./2&+#::&have only one stile between each opening.

The price to combine cabinets is 12% of the catalog price of each cabinet being combined. Each cabinet will receive ,%)#-&'88:#1'B:)&3/(#!1',#/"&281%'-*)$4&T)1'2$)&/0&$%'-)(&materials when combining cabinets, any cabinet requiring Matching Interior (or if Matching Interior is selected for a cabinet) all combined cabinet openings must have Matching Interior and will receive the Matching Interior upcharge.

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The dimensions of older cabinets built in past years %'(& '& ,)"()"1.& ,/& !"#$%& 28& $:#*%,:.& :'-*)-& ,%'"& ,%)&$#[)$& $8)1#!)(\&+%#:)&+#,%&/2-& ")+)-&9S9&)g2#83)",\&new construction methods and materials, cabinets are 3/-)&:#H):.&,/&!"#$%&28&1:/$)-&,/&,%)&)Z'1,&$#[)$&/-()-)(4&Effective immediately, when cabinets are being added to older orders, Dealers must submit a layout with each order so that we can ensure the newer cabinetry will need to be ordered as an exact dimension to match existing

F"& G/-#[/"\& ./2& )",)-& )'1%& 1'B#"),& #"(#;#(2'::.& +#,%& '::&'88:#1'B:)&3/(#!1',#/"$4&O"1)&)",)-)(\&1:#1H&,%)&A9/3B#")&Cabinets” button shown below.

Once entered, the display box shown below will appear. You may then number the cabinets that you want combined. 9'B#"),& Vb& +#::& B)& ,%)& 1'B#"),& /"& ,%)& :)0,& $#()& /0& ,%)&combination and they will continue in order. When you receive your order acknowledgement, a detailed drawing of the combined cabinets will be provided.

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After a successful launch of door styles Amelia and Delmar, Mouser decided to add to the family of styles and include the Bristol and Sterling door ()$#*"$4&T/,%&(//-&()$#*"$&'-)&3/-,#$)&'"(&,)"/"&1/"$,-21,#/"&+#,%&aD&$,#:)$&and rails. They also have an ogee inner frame bead, but the similarities stop there, as each door has a different inner panel design. The Bristol door style %'$&'&aYWD&$/:#(&+//(&>',&8'"):&:#H)&#,$&$#B:#"*$\&Q3):#'&'"(&=):3'-4&

The Sterling door style draws attention with its M-Raise panel design. This rich design adds elegance and prestige to any kitchen design, especially +%)"&1/28:)(&+#,%&,%)&")+&KLMN&/2,$#()&8-/!:)\&'$&8#1,2-)(4

Sterling and Bristol are available in all Centra and Premier Product Platforms, EuroStyle, Overlay and Inset. Both door styles are available in multiple wood $8)1#)$&'"(&+#,%&'&-'"*)&/0&!"#$%&/8,#/"$4&Q((#,#/"':&#"0/-3',#/"&/"&,%)$)&,+/&(//-&$,.:)$&3'.&B)&0/2"(&#"&./2-&J)B-2'-.&MN\&MXbN&8-#1)&'"(&$8)1#!1',#/"&update sheets or by contacting your Mouser Sales Representative or calling </2$)-&92$,/3)-&7)-;#1)&',&WXXLacfLNfaN\&)Z,)"$#/"&f4

cabinetry dimensions. In cases such as peninsula 1'B#"),$&*/#"*&$#()&B.&$#()&+%)-)&$#[#"*&#$&1-#,#1':\&+)&will require the Dealer to verify the depth of any cabinets that are butting into the new cabinetry. As Dealers, please note that you need to verify and understand that due to construction and material differences, exact $#[#"*&+#::&"))(&,/&B)&"/,)(&/"&./2-&/-()-\&'"(&#"&1)-,'#"&cases, may not be available.

Page 4: Mouser Dealer Wins Two of Three COTY Awards newsletter for mar-… · Mouser Dealer Wins Two of Three COTY Awards The Counterpoint Group, owned by Marc Tyson and located in Woodstock,

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Tara Redmon began her career as Mouser Cabinetry’s Marketing Coordinator in January MXbN4&5'-'&1'3)&,/&</2$)-&'$&'&1'-))-&3/;)&0-/3&,%)&K(21',#/"&Q(3#"#$,-',#/"&!):(4

As the Marketing Coordinator, Tara’s responsibilities will include rep, dealer and consumer correspondence, planning and hosting product training and Twenty-Twenty classes, catalog assembly coordinator and mail-out as well as many other duties.

Tara’s extensive administrative and customer service background made her the ideal choice to assume the role of Marketing Coordinator. Her professionalism and enthusiasm for the job will be her greatest assets as she completely transitions into her new position and new duties. Please be sure to welcome Tara to the Mouser family the next time you speak with her.

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%&%#

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F"&,%)&8'$,\&$%):0&':#*"3)",&+#,%&,%)&%/-#[/",':&32::#/"$&/"&</2$)-^$&traditional and quarter circle lattice doors required a factory 3/(#!1',#/"&/-&$/3)&'((#,#/"':&+/-H&',&,%)&R/B&$#,)4&S/+\&,%)&#$$2)&of shelf alignment will no longer be a concern for designers and their clients choosing these popular lattice doors as Mouser introduces the :',)$,&8-/(21,&-)!")3)",4

K00)1,#;)& +#,%& /-()-$& 8:'1)(& J)B-2'-.& _\& MXbN\& </2$)-& 9'B#"),-.&+#::&'2,/3',#1'::.&':#*"&$%):;)$&B)%#"(& ,%)&%/-#[/",':&32::#/"$&/0&'::&traditional lattice doors (shown in photo) and quarter circle lattice doors. This custom feature is provided at no additional cost to our dealers and will be standard on all Centra, Centra Custom and Premier orders. For more information about this value-added feature, please 1/",'1,&</2$)-&12$,/3)-&$)-;#1)&',&WXXLacfLNfaN\&)Z,)"$#/"&f4

!8%<K(!.6.<K";(@6;<(F"#%4(.6(7"64$&(7&#.6"4$'

K00)1,#;)&+#,%&/-()-$&-)1)#;)(&J)B-2'-.&_\&MXbN\&5-2)&Flush Finished Ends with Lock Miter joinery will be ,%)& $,'"('-(& 1/"$,-21,#/"& 0/-& '::& !"#$%)(& )"($& /"&Centra framed cabinets. This unique custom cabinet construction feature will be produced on all Centra 0-'3)(& 1'B#"),& !"#$%)(& )"($&and it will be provided at no ad-ditional cost to Mouser dealers. As has been the practice, all the designer has to do is call out ,%)& !"#$%)(& )"(& '"(& </2$)-&associates will produce the val-ue-added True Flush Finished End with Lock Miter joinery on Centra framed cabinets.

In conjunction with the conver-sion to True Flush Finished Ends and Lock Miter joinery, ,%)& 2"!"#$%)(&)"($& /"&9)",-'&0-'3)(& 1'B#"),-.& +#::& %';)& '& bYcD& $1-#B)& 0/-& )'$#)-&installation. The Near Flush Finished End will disap-pear from all Centra framed cabinet orders as Mouser

MN1"$."<(->F(1'<4"=(.<(?O&.8&#8"(.6(7"64$&

In the February 27, 2017 Centra catalog update pages, Mouser Cabinetry intro-duced an outstanding Pullout Drawer option for Centra framed cabinets. The X-Series POD System with wooden uprights and the Blum soft-close slides (shown in photo) has been added as an upgrade option to Centra framed cabinets. This pat-ented, easy-to-adjust wood system for POD’s adds another level of custom quality to the Centra Series framed products.

The X-Series POD System with Blum slides is an upgrade worth the investment and 02::&(),'#:$&1'"&B)&0/2"(&#"&,%)&9)",-'&1',':/*&B)%#"(&,%)&Q11)$$/-#)$&Y&</(#!1',#/"&,'B&/"&8'*)&bMLab4

moves the Centra Series to the next level of quality enhancements at mid-market pricing.

5%)&1/";)-$#/"&,/&aYcD&5-2)&J:2$%&J#"#$%)(&K"($&+#,%&Lock Miter joinery (shown in photo) has been accom-

plished for all Centra solid color /-()-$\& '"(& ,%)& A-2""#"*& 1/"-version” from 1/2” plywood True Flush Finished Ends with Lock <#,)-&,/&aYcD&8:.+//(&5-2)&J:2$%&Finished Ends with Lock Miter on Centra wood stain orders will :#H):.&B)&1/38:),)(& #"&j2:.4&@",#:&,%#$& #";)",/-.&1/";)-$#/"& ,/&aYcD&plywood is completed, all Centra stained framed cabinets will have 1/2” plywood True Flush Finished Ends with Lock Miter joinery.

For more information regarding this excellent Centra product improvement, contact your Mouser sales representative or call the customer $)-;#1)&()8'-,3)",&',&WXXLacfLNfaN\&)Z,)"$#/"&f4

Page 10: Mouser Dealer Wins Two of Three COTY Awards newsletter for mar-… · Mouser Dealer Wins Two of Three COTY Awards The Counterpoint Group, owned by Marc Tyson and located in Woodstock,

Please keep in mind:& ? The Shipping Schedule is based upon Mouser’s receipt of a ready-to-process order.& ?&5%)&9)",-'&5)1%"#1':&I);#)+&+#::&'((&:)'(&,#3)&,/&,%)&82B:#$%)(&$%#88#"*&$1%)(2:)4& ?&O-()-&I):)'$)&S/,#1)$&"/,&-),2-")(&+#,%#"&,%)&-)g2#-)(&,#3)&/-&-),2-")(&+#,%&& extensive changes will have additional time added to the shipping schedule.& ?&O-()-$&-)g2#-#"*&$);)-':&%/2-$&/0&,)1%"#1':&-);#)+&'"(Y/-&'((#,#/"':&12$,/3&& quote pricing will have additional time added.& ?&5%)&1/38:)Z#,.&/0&,%)&/-()-&'"(&,%)&$8'1)&';'#:'B:)&#"&/2-&8-/(21,#/"&$1%)(2:)&& determines the lead-time assigned to each order.& ?& 6/$,)(&$%#88#"*&$1%)(2:)&)Z1:2()$&%/:#('.$&'"(&$%2,(/+"$4

Centra Series .........................................................................5 weeks

Centra Series w/Centra Custom .....................................up to 6 weeks

Premier Series Standard Production Door Styles ...........6-7 weeks

Premier Series Extended Production Door Styles ... up to 8 weeks

Radius Cabinetry, Carved Mouldings ........................ up to 9 weeks

@;.45$P-%#8.<K"$P(?$4(0(F"<.96

Jeff Ramsey

!"&4%$"(?$4./8"<Q

R"LL(S&=<"'T(14"O"(-3<4"$T(

S59"$(U&9"$T(R56(S";L5$;T

and Glenda May, CKD

[email protected]

@[["/4.A"](H2$.8(+E()*+,

Expedite Services Available (Days shown are plus shipping time)

14-Day Finish-up ServicebcL('.& J#"#$%L28& $)-;#1)& 3'.& B)& -)g2)$,)(& 0/-& $3'::& /-()-$& $21%& '$& '88:#'"1)& 8'"):$\&

wainscot panels, or additional cabinetry being added to an existing job, based on our current production capacity and the complexity of the order. Orders containing complex items that

require production drawings, items that must be worked out by our Custom Quote

Department, labor intensive items, or items with extended production lead-times do

!"#$%&'()*+$*",$#-).$/!).-0&1$.2,3)425$bcL('.&J#"#$%L28&/-()-$&+#::&"/,&B)&%):(&0/-&'"&O-()-&

Release Notice, as they must be sent immediately to Production. To receive this service, ./2&32$,&+-#,)&bcL('.&J#"#$%L28&#"&,%)&-)g2)$,)(&$%#8&+))H&'-)'&/0&,%)&/-()-&0/-34&E)&+#::&

determine if we can meet the request and acknowledge accordingly.

7-Day Finish-up Service7-day Finish-up service may be requested for items that are simple to produce, completely 3'"20'1,2-)(&B.&</2$)-&9'B#"),-.&'"(&+)-)&:#$,)(&/"&,%)&/-#*#"':&/-()-&#"&,%)&#"1/--)1,&$#[)&

/-&g2'",#,.4&9/38:)Z&#,)3$&/-&32:,#8:)&8#)1)$&+#::&-)g2#-)&,%)&bcL('.&!"#$%&28&$)-;#1)4&6:)'$)&

reference the original work order number when applicable to allow us to verify items ordered are correct when replacing existing items. Some items do not qualify for this 7-day Finish-up service due to extended lead-times required for those items. The 7-day Finish-up Service is not available when mouldings, appliance panels, or wainscot panels were not ordered and produced with the original order.

48-Hour Quick Ship ServicecWL%/2-&k2#1H&7%#8&7)-;#1)&#$&';'#:'B:)&0/-&"/"L3'"20'1,2-)(&#,)3$&+)&$,/1H\&$21%&'$&1'-)&H#,$\& (//-& '"(& (-'+)-& 82::$\& (-'+)-& $:#()$\& $'38:)& 0-/",$\& 1/:/-& B:/1H$\& 2"!"#$%)(& +//(&knobs, etc. Please understand that temporary supply outages due to abnormal demand will '(;)-$):.&'00)1,&/2-&'B#:#,.&,/&$%#8&./2-&#,)3&+#,%#"&cW&%/2-$4

When requesting orders with any of our expedite lead times, if items ordered require different lead-times, we will assign all items the lead time of the item(s) with the longest schedule. If you wish to receive the items at different times, please use separate order forms for the ;'-#/2$&#,)3$&'"(&$8)1#0.&,%)&$8)1#!1&:)'(&,#3)$&./2&-)g2#-)&/"&)'1%&/-()-4&I)g2)$,$&3'()&to separate orders after we have acknowledged them cannot be honored.

Please forward to all Sales, Design and Purchasing Staff

7&6/"8<](Z&6%&$'(+E()*+,