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Motorola Solutions

MOTOTRBO® 2.X System Release Notes

Professional Commercial Radios (PCR) & Accessories

Version: R2.6.0 v01

Date: 25th May 2016

System Release R2.6.0

System Release R2.6.0 Motorola Solutions of 21

Contents

Scope ...................................................................................................................................................... 3

Abbreviations .......................................................................................................................................... 3

What’s new in System Release R2.6.0 ...................................................................................................... 4

Product Versions ..................................................................................................................................... 7

Product Availability ................................................................................................................................. 8

Important Notes ...................................................................................................................................... 9

Open (Unresolved) Issues ...................................................................................................................... 17

Resolved Issues in Product Release ........................................................................................................ 20


Scope

These MOTOTRBO 2.X System Release Notes cover the following MOTOTRBO products:

DP1400, SL1600, DP2000 Series, DP3441, DP4000 Series, DP4000Ex Series and SL4000 Series

Portables

DP2000e Series, DP3441e, DP4000e Series and SL4000e Series Portables

DM1000 Series, DM2000 Series and DM4000 Series Mobiles

DM4000e Series Mobiles

DR 3000, MTR3000, SLR 5500 and SLR8000 Repeaters

Radio Management

CPS

Air Tracer

Tuner

RDAC

Multi Channel Device Driver (MCDD)

Device Discovery and Mobility Service (DDMS)

MOTOTRBO Network Interface Service (MNIS) Data Gateway

MOTOTRBO Network Interface Service (MNIS) VRC Gateway

Capacity Max ESU

Capacity Max Trunk Controller

System Advisor

IMPRESTM Fleet Management Software

Second generation MOTOTRBO MPT1327 GOB

MPT1327 GOB CPS

Please refer to the latest MOTOTRBO 1.X System Release Notes for details on the following MOTOTRBO

products:

DP 3000 Series Portables

DM 3000 Series Mobiles

First generation MOTOTRBO MPT1327 GOB

Abbreviations

CPS Customer Programming Software

CFS Charge for Software

OTAP Over The Air Programming

RM Radio Management

OB Option Board

RDAC Repeater Diagnostics and Controls


What’s new in System Release R2.6.0

1) Capacity Max

MOTOTRBO Capacity Max is Motorola’s next-generation DMR trunking solution. It is a Control Channel-based trunking system (infrastructure and subscriber) with both proprietary and standards-based (ETSI DMR Tier III) over the air signaling protocols. The single system Server hardware platform, the Capacity Max System Server (CMSS) is used to host the system-level Trunk Controller, System Advisor server, and the MNIS Voice & Radio Command (VRC) Gateway.

The Trunk Controller handles system wide Resource Management, Call Control, Registration and Authentication.

The System Advisor (client/server architecture) provides centralized system and fault management, including call monitoring functionality.

The MNIS Data and VRC Gateways provide centralized voice and data gateway functionality to external applications, including the wireline control room solutions and the ADP interfaces. Both TRBOnet Plus and SmartPTT Plus applications are supported.

The feature set comparable with Capacity Plus/LCP and Connect Plus system - a summary of system

functionality is shown here: (see the Capacity Max System Planner for complete details).

Group Call Individual Call w/ and w/o User Acknowledgement Group Broadcast Call Text Message (23 Char SMS) Registration Roaming Queue Call All Call Emergency Alarm Emergency Call Dispatch Call Telephony Call Packet Data Text Message (Standard) Radio Check Radio Stun/Revive Remote Monitor

Key-based Authentication Voice Interrupt Call Pre-emption Mass Registration Late Entry Talkgroup Affiliation Voice and Data Encryption Critical Site Assignment Radio and Talkgroup Site Restrictions Subscriber Access Control All Start CC Repeater Redundancy Call Queue Priority (via SAC) Discreet Listening Remote Repeater Programming Wireline Application Interface

Talkgroup Scan Dynamic Site Assignment Site and Channel Extensibility Site Trunking Enhanced Channel Access PSN-based Authentication Data Revert GNSS Location (w/High Efficiency) Indoor Location MOTOTRBO Text Messaging OTA Programming OTA Battery Management Telemetry Enhanced Registration Enhanced Roaming Adv. Late Entry Call Alert


The following MOTOTRBO repeaters and subscribers support Capacity Max:

Repeaters:

DR3000

MTR 3000

SLR 5500

SLR 8000

Subscribers:

Portables:

DP3441

DP4400

DP4401

DP4401 Ex

DP4801

DP4800

DP4801 Ex

SL4010

SL4000

DP3441e

DP4400e

DP4401e

DP4600e

DP4601e

DP4801e

DP4800e

SL4010e

SL4000e

Mobiles:

DM4401

DM4400

DM4600

DM4601

DM4401e

DM4400e

DM4600e

DM4601e

2) Indoor Location Tracking The Indoor Location Tracking feature scope provides the ability for tracking a radio user inside of a building or indoor conditions. The use case is supported with the Beacon technology and Application Developer Partner tools – which accurately tracks the indoor location data points and applies it to mapping application software. 3) SLR 8000 Repeater Support The SLR 8000 Base Station Repeater will be fully supported in the all system topologies. All features supported on XPR and MTR3000 series Repeaters will also be supported on the SLR 8000. The SLR 8000 will offer additional features, alarming and diagnostic capabilities, and higher specifications compared to the recently announced SLR 5000. 4) Radio Management 2.0 The Radio Management application is used to configure all MOTOTRBO system products including Trunking Controller, Repeaters, Mobiles and Portables. Radio Management can be installed on any computer, which meets the minimum hardware and software requirements, with a direct IP connection to the system. Radio Management consists of a four major components that can be installed on the same or different computers, as follows:

Radio Management Client : Edits and Manages Configuration Data

Radio Management Server : Storage of Configurations

Radio Management Device Programmer : Programs All Managed Devices

Radio Management Job Processor: Processes Scheduled Jobs 5) SLR 5000/8000 Real Time Clock and Time Stamp


The SLR 5000 will support configuration and maintain a clock and provide time stamp information for applicable alarms and events. The Real Time Clock will be supported on all MOTOTRBO systems. 6) SLR 8000 Digital Local Audio The SLR 8000 will support the capabilities of allowing a user to playback a voice audio stream on a select channel. Digital Local Audio will be supported on all MOTOTRBO systems for playback and on Conventional mode only for transmit. Software License Required. 7) Domain Name Service Usage for Master Repeater The MOTOTRBO Repeater platforms will support the user configuration capabilities using a Domain Name Service. This will be an alternative method to the configuring an IP address. 8) Wi-Fi Programming and Upgrade This feature uses the Wi-Fi interface on the latest generation of radios to enhance Over-the-Air Programming. Users can now send large files to your radios – for example new radio firmware, voice announcement files and splash screen images. 9) Call Alert Enhancement When receiving a Call Alert, the user can now choose to respond with a private call to the initiator or make a programmed default PTT call. 10) Per Channel Output The output levels can now be configured on a per channel basis using MOTOTRBO Customer Programming Software (CPS). 11) Voice Announcement for General Purpose Input Output (GPIO) Trigger for Channel Steering Manage voice announcements for mobile radios with channel steering.

12) Authenticated Radio Disable This feature allows the radio to challenge the inhibit/uninhibit commands.

13) Transmit Inhibit This feature allows the radio to behave similar to a device in “Airplane Mode” – turning off the transmission capabilities. 14) Incorrect Battery Alert Enhancement (for Intrinsically Safe Radios) This feature allows the Hazardous Location approved radios to distinguish between FM and multiple UL approved batteries and alert users in case of a mismatch. 15) Radio Audio Improvements This feature enhancement allows the following audio improvements:

1. Radio improvements to the audio processing found in the R2.X radio product line. As a result the audio will sound a little brighter and a little clearer to some users with this release.

2. A new language specific setting under the Audio Profile heading in CPS. This option applies specific audio processing for Dutch, Indonesian, Italian and Spanish.

16) Closed (Resolved) Issues: See Resolved Issues in Product Release section.


Product Versions

Listed below are all MOTOTRBO Product Versions associated with the different R2.6 system releases.

MOTOTRBO Product Release R2.6.0

DP1400 Portables R01.01.30

SL1600 Portables R01.01.30

DP2000/DP2000e Series Portables

R02.60.03

DP3441/DP3441e Portables R02.60.03

DP4000/DP4000e Series Portables

R02.60.03

DP4000Ex Series Portables R02.60.03

SL4000/SL4000e Series Portables R02.60.03

DM1000 Series Mobiles R01.01.30

DM2000 Series Mobiles R02.60.03

DM4000/DM4000e Series Mobiles

R02.60.03

DR 3000 Repeaters R02.06.00.07

MTR3000 Repeaters R02.06.00.07

SLR 5500 Repeaters R02.06.00.07

SLR 8000 Repeaters R02.06.00.07

Radio Management 2.0.43.0

CPS 13.00 (Build 666)

Air Tracer 9.0 (Build 31)

Tuner 13.0 (Build 214)

RDAC 7.0 (Build 98)

Multi Channel Device Driver (MCDD)

2.1.3

Device Discovery and Mobility Service (DDMS)

03.40.5000


02.60.5003

MOTOTRBO Network Interface Service (MNIS) VRC Gateway

02.60.5003

Capacity Max ESU PCR-02.05.03.03-05

Capacity Max Trunk Controller R02.06.04

System Advisor EUEM-01.00.02.68

IMPRESTM

Fleet Management Software

R2.0.9

R2.X MPT1327 GOB R01.02.04

MPT1327 GOB CPS R02.00.03


Product Availability

The MOTOTRBO products covered by this document are available either as an orderable DVD or a file

which can be downloaded from the MOTOTRBO Resource Centre at Motorola Online.

MOTOTRBO Product Orderable DVD

Part Number MOTOTRBO Resource

Centre Location

Upgrade Package for DP1400 and SL1600 Portables

N/A R2.X Device Firmware

Upgrade Package for DP2000/DP2000e Series, DP3441/DP3441e, DP4000/DP4000e Series and DP4000Ex Series Portables


Upgrade Package for SL4000/SL4000e Series Portables


Upgrade Package for DM1000 Series Mobiles


Upgrade Package for DM2000 Series Mobiles


Upgrade Package for DM4000/DM4000e Series Mobiles


Upgrade Package for DR 3000 and MTR3000 Repeaters


Upgrade Package for SLR 5500 and SLR 8000 Repeaters


CPS GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)

Air Tracer GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)

Tuner GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)

RDAC GMVN5520_ N/A

Multi Channel Device Driver (MCDD) GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)

Device Discovery Mobility Service (DDMS)

GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)


GMVN5141_ Programming Software (CPS, Tune, Air, Tracer)

IMPRESTM

Fleet Management Software

N/A Accessories / Software Update / Energy

Upgrade Package for the R2.X MPT1327 GOB


MPT1327 GOB CPS N/A Programming Software (CPS, Tune, Air, Tracer)


Important Notes

Repeater Update Duration

When updating MOTOTRBO repeaters, it’s important to ensure that the update process is not

interrupted until the “Device Update Successful” message appears on the CPS screen.

DR 3000 Repeater Hardware Upgrades

A MOTOTRBO RDAC Indicator Repeater Board Service Kit (PMLN5269) is available to upgrade pre-R1.4 VHF / UHF1 DR 3000 repeaters to support the power / fan failure diagnostic alarms.

Note: Any DR 3000 repeater ordered since the launch of R1.4 does NOT require this hardware upgrade.

To determine if a given DR 3000 repeater requires the hardware upgrade then check the S/Tanapa label. DR 3000 repeaters containing one of the following S/Tanapa numbers will require the hardware upgrade (all other DR 3000 repeaters will not):

PMUE2390AAEAA DR 3000 UHF1 (25-40W)

PMUE2390AAE DR 3000 UHF1 (25-40W)

PMUD2091AAEAA DR 3000 VHF (25-45W)

PMUD2091AAE DR 3000 VHF (25-45W)



Repeater Diagnostic and Control Version

RDAC version 1.0 is NOT forwards compatible with DR 3000 repeaters containing firmware version R01.06.11 onwards and MTR3000 repeaters. To ensure compatibility, the minimum requirement is for RDAC version 2.5 to be installed.

If RDAC is used with a Linked Capacity Plus system configuration, then RDAC version 4.0 or later must be used.

Repeater Knockdown

It is recommended that the Repeater is not in the Repeater Knockdown state while performing a CPS

Read or Write operation.

Legacy PL Falsing

Certain legacy analogue subscribers configured for PL XZ (67 Hz), 183.5 Hz or 199.5 Hz sound "squelch

tail" like bursts while DMR digital activity is present on the channel. It is recommended therefore that


these tones be avoided if legacy analogue subscribers are required to operate on channels where DMR

digital activity is present.

Repeater Hardware Compatibility

DR 3000 repeaters containing 32MB of memory and MTR3000 repeaters support all R1.X and R2.X

features.

DR 3000 repeaters containing 8MB of memory support most R1.X features. However such repeaters do

not support the IP Repeater Programming R1.X feature, Linked Capacity Plus or any of the R2.X features.

Note: Any DR 3000 repeater ordered since the launch of R1.7 contains 32MB of memory.

To determine if a given DR 3000 repeater contains 8MB of memory then check the S/Tanapa label. DR 3000 repeaters containing one of the following S/Tanapa numbers contain 8MB of memory (all other DR 3000 repeaters contain 32MB):


PMUE2390AAE DR 3000 UHF1 (25-40W)

PMUE2390BAEAA DR 3000 UHF1 (25-40W)


PMUD2091AAE DR 3000 VHF (25-45W)

PMUD2091BAEAA DR 3000 VHF (25-45W)


PMUD2092BAEAA DR 3000 VHF (1-25W)


PMUE3017BAEAA DR 3000 UHF1 (1-25W)


DR 3000 Repeater Software Upgrade

DR 3000 repeaters containing firmware versions earlier than R01.02.xx must be upgraded to a firmware

version between R01.02.xx and R01.06.xx prior to being upgraded to firmware version R01.07.xx or

later.

Enhanced GPS Configuration

It is strongly encouraged to review section 2.4.3.6 of the MOTOTRBO System Planner for configuration

guidelines.


Control Station GPS Revert Option

For single site and IP Site Connect configurations, the “GPS Revert” option must be set to “Selected” in

the control station radio.

Programming Cables

There is a new programming cable (PMKN4012B) for the DP4000 series radios. Note: PMKN4012B is

backwards compatible with the DP 3000 series radios, however PMKN4012A is NOT forwards

compatible with the DP4000 series radios.

PMKN4013C is the test & alignment / programming cable for both the DP 3000 series and the DP4000

series radios. Note: PMKN4013A and PMKN4013B are NOT forwards compatible with the DP4000 series

radios.

There is also a new “USB-A to USB-B” programming cable (30009477001) and a DB25 test cable

(PMKN4166A) for the SLR 5500 repeaters.

PN, DDMS, MNIS and MCDD Applications

The Device Discovery and Mobility Service (DDMS) application replaces the legacy Presence Notifier (PN)

application. Additionally, the DDMS is backwards compatible with the PN such that existing applications

that interface with the PN do not require any changes to receive presence notifications from the DDMS.

The Device Discovery and Mobility Service (DDMS), MOTOTRBO Network Interface Service (MNIS) and

Multi-Channel Device Driver (MCDD) applications are included on the CPS DVD (GMVN5141_) and are

also available to download from Motorola Online.

The DDMS, MNIS and MCDD applications are not installed automatically from the CPS DVD, instead they

need to be manually copied over from the top level DVD folder.

RSSI Display Value

To make a MOTOTRBO subscriber display its current RSSI value, press the left arrow three times and

immediately press the right arrow three times, all within 5 seconds of power up.

Radio Boot Up, Squelch and Display Operation

Customers are encouraged to upgrade their R2.X radio firmware to at least R02.06.04 in order to

improve the reliability of the radio boot up, analogue squelch and display operation.

R02.06.03 Firmware Upgrade Packages

Do NOT use the R02.06.03 firmware upgrade packages to upgrade radios in the field to firmware version

R02.06.03. If you have already done so, read the Important Readme document available on MOL with

R02.06.04 firmware upgrade packages.


R02.06.04 Firmware Upgrade Packages

Do NOT use the R02.06.04 firmware upgrade packages until you have read the Important Readme

document available on MOL with these packages.

Linked Capacity Plus Systems

When at least one repeater in a Linked Capacity Plus system contains firmware R02.20.12 (or later), then

all repeaters in that system must be at least R02.20.12. This means that before a repeater containing

firmware R02.20.12 (or later) can be added to a Linked Capacity Plus system, any existing repeaters in

that system containing pre-R02.20.12 firmware must be upgraded to at least R02.20.12.

Upgrade procedure: Upgrade the Master repeater first then all Peer repeaters at the Master site and

finally all Peer repeaters at the other sites.

Capacity Plus Systems

For system release R02.02.20 (repeater FW: R02.20.12 / radio FW: R02.06.12), the CPS allows Capacity

Plus Channel IDs 1-16 to be defined. However, since the maximum number of Trunking repeaters per

Capacity Plus system for this release is still 6 then Channel IDs 13/14 and 15/16 should not be

configured.

For repeater firmware R02.30.01 (or later) the Rest/Site IP address must be configured for Capacity Plus

systems. Ensure a common Rest/Site IP address is configured for all repeaters in the system.

When at least one repeater in a Capacity Plus system contains firmware R02.30.01 (or later), then all

repeaters in that system must be at least R02.30.01. This means that before a repeater containing

firmware R02.30.01 (or later) can be added to a Capacity Plus system, any existing repeaters in that

system containing pre-R02.30.01 firmware must be upgraded to at least R02.30.01.

Upgrade procedure: Upgrade the Master repeater first then all Peer repeaters. During the upgrade

radios will remain on the non-upgraded repeaters until the last Peer repeater is upgraded whereupon

the radios will then switch to the upgraded repeaters.

Battery Indicator

Any DP2000 Series, DP4000 Series or DP4000Ex Series Portables that were upgraded in the field to

release R02.06.20 should be upgraded to at least R02.06.21 in order to resolve an issue whereby the

radio battery gauge shows a very low reading (or empty) when a fully charged IMPRES battery is

attached.

Transmit / Receive Below 422MHz

Any DP2000 Series, DP3441 Series or DP4000 Series UHF portable radios that were upgraded in the field

to R02.06.20 or R02.06.21 should be upgraded to at least R02.06.33 in order to resolve an issue whereby

the radio may not transmit or receive consistently if operating below 422MHz.


Operation with Bluetooth Accessories

Any SL4000 Series radios that were upgraded in the field to R02.06.20 should be upgraded to at least

R02.06.33 in order to resolve an issue whereby they may fail to operate consistently when used in

conjunction with Bluetooth accessories.

Radio Management R1.2

After upgrading the RM Server to R1.2 the existing RM licenses need to be recovered as follows:

1. Click on Actions > Settings

2. Click on the Licenses tab and click on Recover Application Licenses

CfS Database Migration

The Motorola CfS database migrated to a new server during December 2013 and so any CfS licenses

purchased since this date will require CPS version R10.0 (Build 510) or later to be installed for feature

registration and activation.

CSBK Data

For system release R2.3 (repeater FW: R02.30.02 / radio FW: R02.30.01), CSBK Data is NOT supported if

the system contains a Single Site / IP Site Connect repeater configured with the Enhanced GPS option

enabled on one slot and disabled on the other slot. This is due to a known issue (see CCMPD01838363

below) which is targeted to be resolved in the next system release.


Digital Voting Systems

Satellite Receivers in Digital Voting systems employing NAI (Network Application Interface) voice and

data applications do NOT require NAI Licenses.

Satellite Receivers in Digital Voting Systems employing DTP (Digital Telephone Patch) do NOT require

DTP licenses (note: DTP licenses are required only by Gateway repeaters which connect to a Phone

Gateway device).

For repeater firmware R02.30.12 (or later), Satellite Receivers in Capacity Plus / Linked Capacity Plus

systems employing Digital Voting do NOT require Capacity Plus / Linked Capacity Plus licenses.

Enhanced Codeplug Password Protection

Firmware R01.00.10 / R02.30.10 (System Release R02.03.10) introduces a “Read/Write” codeplug

password protection option which is unintended for our region. It is highly recommended therefore that

this option is NOT selected for the following reasons:

(a) If this option is selected and the password is subsequently lost then the radio shall have to be

returned to the Motorola repair centre for recovery.

(b) Support for this option shall be removed in a future system release.

Use of the “Read Only” codeplug password protection option remains unaffected and still allows radios

to be recovered to a default state using the “device recover” function within the CPS.

Upgrading Radios Systems Running Applications

To avoid unforeseen issues resulting from upgrading deployed radio systems running Applications, we

recommend that you check first with your Application provider to ensure that the version of Application

you are running is fully compatible with the new version of radio system.

AES Interoperability

The Advanced Encryption Standard (AES) implementation introduced as part of system release R2.4

does NOT interoperate with the pre-R2.4 MOTOTRBO AES implementation. As such, all radios in an

existing fleet with the pre-R2.4 AES implementation enabled must be upgraded to at least system

release R2.4 before deploying any radios into that fleet with the new R2.4 AES implementation enabled.

CPS DVD Tuner Installer

Revision AH of the CPS DVD (Part Number: GMVN5141AH) contains an issue with the Tuner installer

whereby the user may be requested to download and install “.net framework 4.5.1” separately. This

only happens if the Tuner is installed from the CPS DVD and there is no CPS installed on the PC prior to

the Tuner installation. To avoid this problem either install the CPS on the PC prior to installing the Tuner

or download and install the Tuner which is available from the Motorola Online Resource Centre.


MPT1327 GOB Upgrade Package

The upgrade packages for the R1.X and R2.X MPT1327 GOBs cannot be installed together on the same

computer. So if the upgrade package for the R1.X MPT1327 GOB is already installed then this will have

to be un-installed before the upgrade package for the R2.X MPT1327 GOB can be installed.

Also, when running the upgrade package for the R2.X MPT1327 GOB on a Windows 7 computer, the

upgrade package must be “Run as administrator”.

MPT1327 / Connect Plus Options

Certain radio models can be ordered with factory fitted MPT1327 / Connect Plus option boards.

(NOTE: the generic option board can NOT be field upgraded to support MPT1327)

MPT1327 / Connect Plus GOB Firmware Compatibility

Where a radio contains an MPT1327 / Connect Plus option board it’s important to adhere to the

following simple rules in order to ensure full compatibility between the option board firmware and the

radio firmware:

1. On installing an MPT1327 / Connect Plus option board, ensure that both the option board and

the radio contain the latest available firmware versions.

2. On upgrading a radio to the latest available firmware version, ensure that the option board also

contains the latest available firmware version.

3. On upgrading an option board to the latest available firmware version, ensure that the radio

also contains the latest available firmware version.

Options boards for DP4000/DM4000 series radios are NOT forward compatible with

DP3441e/DP4000e/DM4000e series radios and option boards for DP3441e/DP4000e/DM4000e series

radios not backwards compatible with DP4000/DM4000 series radios.

Firmware Version R02.50.04

Do NOT use the R02.50.04 firmware upgrade packages to upgrade radios in the field to firmware version

R02.50.04. If you have already done so, or if you have received radios from Motorola containing

firmware version R02.50.04, then use the latest available upgrade packages to upgrade radios

containing firmware version R02.50.04 to at least firmware version R02.50.05.

Control Head Cable Flex

The cable flex (part 30012045001) supplied with older (Numeric / Colour Display) Control Head, Remote

Mount Control Head and Handheld Control Heads kits is not compatible with the new DP4000e series

mobiles.

To determine if a given Numeric Display Model Control Head kit is compatible with the new DM4000e

series mobile radios, refer to its part number. If the part number is PMLN5677_, then the cable flex (part


30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Numeric

Display Control Head kit can be used with the DM4000e series mobile radios. If the part number is

PMLN7500_, then the Numeric Display Control Head kit is already compatible with the DM400e series

mobiles.

To determine if a given Colour Display Model Control Head kit is compatible with the new DM4000e

series mobile radios, refer to its part number. If the part number is PMLN5678_, then the cable flex (part

30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Colour

Display Control Head kit can be used with the DM4000e series mobile radios. If the part number is

PMLN7501_, then the Colour Display Control Head kit is already compatible with the DM400e series

mobiles.

To determine if a given Remote Mount Control Head kit (PMLN6404_) is compatible with the new

DM4000e series mobile radios, refer to the part number on the Remote Transceiver Interface. If the part

number is PMLN6402_, then the cable flex (part 30012045001) needs to be replaced with a newer cable

flex (part 30012045002) before the Remote Mount Control Head kit can be used with the DM4000e

series mobile radios. If the part number is PMLN7504_, then the Remote Mount Control Head kit is

already compatible with the DM400e series mobiles.

To determine if a given Handheld Control Head kit (PMLN7131_) is compatible with the new DM4000e

series mobile radios, refer to the part number on the Handheld Control Head Transceiver Adapter. If the

part number is PMLN7033_, then the cable flex (part 30012045001) needs to be replaced with a newer

cable flex (part 30012045002) before the Handheld Control Head kit can be used with the DM4000e

series mobile radios. If the part number is PMLN7502_, then the Handheld Control Head kit is already

compatible with the DM400e series mobiles.


Open (Unresolved) Issues

Open (Unresolved) issues are all known or reported issues that still exist in this current software release

and may occur under certain circumstances. The risk and workaround aspects are included in the release

note description for overall assessment of a problem.

Radio Impact

Issue Number: CCMPD02058968

System/Product: Capacity Max/All Radio Models

Description: If two radios try to talk back to the same talkgroup call at the same time, the

one radio will only get the Tx denied tone after 4 seconds instead of normal 1

second.

Workarounds: None.



Description: The Radio can't show full alias when the radio fails in affiliation when the alias is

too long for a single screen (scrolling does not occur).

Workarounds: None.



Description: Subscriber will sound Site Trunking Tone and screen will refresh from 'Site

Trunking' screen to 'Registering' screen and then 'Site Trunking' screen every 30

seconds.

Workarounds: Recovery: The Site Trunking tone can be disabled by setting the codeplug field

<CP: Site Trunking Tone Interval> to 0.


System/Product: Conventional Digital, Capacity Max, IP Site Connect and Capacity Plus/All Radio

Models

Description: Persistent LRRP Requests message data (use for Location Update) will be cleared

when upgrading to release 2.6.0. The LRRP Location application must resend the

LRRP Request message to the Radio to restore Persistent LRRP update service.

Since, the LRRP application relies on Radio registration and subsequent LRRP

update to determine whether it needs to resend the LRRP Request message to

the Radio, the Radio LRRP update service may be delayed, worse case could be

up to the max CPS configurable ARS Initialization Delay (i.e. 240 minutes). By

default Persistent LRRP Requests is not enabled on the radio.


Workarounds: After upgrade to 2.6.0, resend location request from Location application to

upgraded radios.



Description: In affiliation fail screen, long User Key Pad (UKP) alias will scroll once and then

stuck. The expected behavior would be continuous autoscroll for long UKP alias.

Workarounds: Wait for success registration which will bring the radio out from the affiliation

fail state.

Infrastructure Impact


System/Product: Capacity Max/System Advisor

Description: When using multiple Custom Views in the Network Database, Properties may

disappear from the wizard window that is used to create or modify custom

view. Issue may be observed during the process of creation of multiple Custom

Views in the Network Database or modification of existing Custom view.

Workarounds: The Properties are not shown in the wizard window until System Advisor Client

is restarted.


System/Product: Capacity Max/System Advisor

Description: Licensing failure after restoring System Advisor database.

Workarounds: Reference the following steps to restore:

1. Download backup from ESU to local storage (ensure software that supports

tar.gz compressor is available on the computer).

2. Open the backup file "backup_<hostname>_<date>" (the backup file is in

the .tar.gz format,even if the name has not .tar.gz extension).

3. Navigate to: ./Backup_4.1.X_<date>.tar.gz/conf/ts ; and remove content of

ts directory, i.e.: anchoring-0, storage-0, licenses.

4. Save modified backup archive (ensure the name is the same as downloaded

from ESU).

5. Upload the modified backup archive to ESU and perform restore.

Issue Number: TFS00084456

System/Product: All/Radio Management

Description: Manual Site Roam and Site lock in Voice Announcement fail in Capacity Max

Full/Capacity Max Advantage.

Workarounds: Enable IP Site Connect or CapPlus (Multi-site) for support of Voice

Announcement.


Issue Number: TFSPD00077656

System/Product: All/Radio Management

Description: When connecting a Job Processor to the RM server for the 1st time, the one-

time password field is not always refreshed after connecting successfully.

Sometimes, usually after several failed attempts at connecting with the one-

time password, the Password field will not show "REGISTERED" after a

successful connection.

Workarounds: Exit the Job Processor and re-launch the Radio Management Server utility to

refresh of password field.


System/Product: Capacity Max/Radio Management

Description: An “Analyze” error occurs when a Capacity Max Site Selection set is added

before the Capacity Max System Set is created.

Workarounds: Remove the Site Selection set and add it back in after the Capacity Max System

Set is added or simply create the Capacity Max System Set first.



Description: Radio Management does not show the new version of Bootloader in the Radio

View after a device upgrade that includes a Bootloader upgrade.

Workarounds: None.



Description: Radio Management allows the user to save a configuration with no channels

defined or all channels removed. If the user tries to write this configuration to a

radio, an analyze error will occur.

Workarounds: Include at least one channel in the system.

Issue Number: TFSPD00081483


Description: When upgrading from a previous version of the Radio Management Server, the

Radio Management licenses are not transferred.

Workarounds: Recover the Application Licenses. (Use the Action Button to open the "Settings"

window. Click the "Licenses" tab and then click "Recover" the "Application

Licenses").


Resolved Issues in Product Release

Resolved issues are the known product problems that were reported in products releases, but have now

been fixed or closed.

Defect ID Release

Introduced Product

Headline

CCMPD02064189 R2.2A Repeater Audio playback on receiving radio choppy (C3: 24490363)

CCMPD02057221 CCMPD02044291

R2.3 Repeater Voting boundary condition failure and examination (C3: 24401862, C3: 24640887)

CCMPD02047482 R2.5 Subscriber Received invalid returned values when retrieving modulation balance composite

CCMPD02047235 R2.3 Repeater [Douglas County] Voting call setup failure

CCMPD02044248 R2.5A Documentation MOTOTRBO CPS_ARS Monitoring ID_Help File Misleading and Incorrect

CCMPD02038261 R2.4A Subscriber Connect Plus - Microphone stays muted when quick keyed in first 3 seconds of transmission

CCMPD02006923 R2.4 Repeater Reading incorrect signal strength RSSI

CCMPD02006185 R2.4A Repeater MTR3000 Voter Always Shows Poor SQE

CCMPD02057897 CCMPD02056003

R2.2 Repeater LCP radios roam excessively/unusually when the user changes talkgroup (C3: 24690571)

CCMPD02056884 R2.4A Subscriber MOTOTRBO SL4000 - Quick Text String Translation error

CCMPD02056403 R2.0 Subscriber Audio problems clarity

CCMPD02053105 R2.5A Subscriber Radios have trouble accessing CapPlus system after upgrade

CCMPD02040124 CCMPD02037109

R2.3 Repeater PCR_SLR5500 LCP site call drop (C3: 24576229)

CCMPD02039919 R2.4A Subscriber Burst noise after dekey in Digital Channel

CCMPD02041627 R2.1 Subscriber Radio shall not discard the BT SSP data if the length exceeds 200 bytes

CCMPD02037954 R2.3 Repeater Repeater sent a wrong CSBK rsp to console application

CCMPD01942860 R2.4 Subscriber SAT below spec for 4 scenarios

CCMPD02039089 R2.4 CPS SL1600 can’t encode MDC Call alert/Sel

CCMPD02034959 R2.2B Subscriber LCP WA Confirmed Private Call Bonks After Keying Up Another WA Group Ca

CCMPD02009107 R1.0 Repeater Telnet Login Time Taking Longer on SLR 5500 Than all other MOTOTRBO Devices

CCMPD02000506 R2.2A Repeater Repeater reset unexpectedly

CCMPD01993885 R2.4A Subscriber Emergency call is not interrupted by unconfirmed text message

CCMPD02038397 R2.4B Repeater Repeater sending additional signaling message on downlink

CCMPD02045911 R2.5 CPS CPS configuration related to Vibrating Belt Clip is visible for DP4000Ex

CCMPD02042894 R2.0.5 Subscriber Intermittent no receive telegram in 5T signaling system User Define1 and User Define2

CCMPD02042038 R2.5 Subscriber WiFi Update file transfer is failing on radio power up


Defect ID Release

Introduced Product

Headline

CCMPD02042116 R2.5 Subscriber Accelerometer formula for test mode is wrong

CCMPD02042109 R2.5 Subscriber SSP DSP measurement out of spec

CCMPD02042107 R2.5 Subscriber DM2000 9.4-9.8s power up time

CCMPD02042108 R2.5 Subscriber Radio screen stuck in "Connecting...Ap_Name" when AP shut down

CCMPD02041885 R2.5 Subscriber BT audio has minor audio hole

CCMPD02041391 R2.5 Subscriber DM2000 unable to auto reset after upgrade to TRBO2.5_FW_R02.50.01

CCMPD02041134 R2.5 Subscriber After port scan the radio is not able to establish connection with radio

CCMPD02035268 R2.5 Subscriber WiFi BT co-existence: BT POD call drop during PTT/release PTT delay

CCMPD02035267 R2.5 Subscriber WiFi BT co-existence: WiFi file transfer failure with iperf

CCMPD02034955 R2.4 Subscriber Radio shows distorted screen intermittently when user press PB to access menu level

CCMPD02042896 R2.4A Subscriber Voice call muted occasionally

CCMPD02030082 R2.4A Subscriber Rekey on transmitting radio during emergency hot mic will not un-mute remote radio

CCMPD02029856 R2.5 Subscriber SL4000 Charging icon drop to red level when perform USB charging using 50% battery capacity

CCMPD02026513 R2.2A Subscriber Radio does not display lowest possible Tx freq

mototrbo® 2.x system release notes professional … solutions... · mototrbo® 2.x system release...

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