1

November 2017Monthly Spotlight

LOVECPDNeeds Analysis and Diagnostic toolsTake a look through this list and choose your favourite

TED TalksWe have selected the most popular TED Talks which ones have you seen

FedEx daysDoes your company host FedEx days If not herersquos why they should

Employee Led GroupsWhy employee led groups can benefit both employers and employees

2 3

Continuing with our theme of CPD this monthrsquos spotlight paper focuses on a range of LampD HR and Leadership and Management topics that are sure to peak your interest This monthrsquos paper focuses on

bull Needs analysis and diagnostic toolsbull Ted Talksbull FedEx daysbull Employee led groups

The DPG CommunityFilled with thousands of interesting blogs articles and videos our community is the ideal place for LampD HR and Leadership and Management professionals to come together and share their experiences and learn from another The DPG Community has been built over a number of years and currently has over 6000 members We use the DPG Community as the base for all our CPD and the Spotlight topics come from blogs and articles that have been shared from our community members each month

Introduction This monthrsquos spotlight paper is broken down into four main topics We have looked at the hot topics on the Community the current trends in LampD HR and Leadership and Management and combined our research with that of the experts in the field

November 2018

4 5

PESTLEPESTLE is a tool that looks at the external

influences on an organisation the acronym stands for Political Economic Social

Technology Legal and Environmental Once these influences have been identified and explored organisations can relate them to internal issues and assess the risks andor

opportunities for the business

SWOTSWOT is one of the most popular needs

analysis tools for a variety of reasons It is one of the simplest needs analysis tools as in a short amount of time SWOT looks at the strengths weaknesses opportunities

and threats of the organisation It can help identify opportunities that need to be

exploited while recognising some of the weaknesses in the organisation that can be avoided with training andor support

in specific areas SWOT works as not only a needs analysis for the internal team but can

help to build an organisational strategy to stay relevant and competitive

Brainstorming This technique allows team members to share

ideas in a safe and none judgemental area Using this technique means that ground rules need to be set in order to avoid confrontation and ensure that all ideas are valued or built upon It allows all individuals to share their

thoughts on where training may need to happen or what solutions are available how

they should happen and when

Widest ideaWildest idea prompts people to be pulled out of their normal mind set asking them to consider the most unusual or extreme

situation they can and see where the thought processes can lead to Once the wildest idea

has been thought about the organisation can use these wild ideas to trigger more realistic needs ldquoIf you aim for the stars and reach the

moon it is still a great journey to be onrdquo

What are your 3 favourite needs analysis diagnostic tools

Force Field AnalysisSituations are maintained by an equilibrium between forces that drive change and others that resist change For change to happen the driving factor needs to be reinforced and therefore overcome the resistance Force Field Analysis works by scoring the pros and cons of the decision businesses can then analyse and apply the changes based on the scores within the analysis

Gap AnalysisGap analysis works by identifying the current state of characteristics competencies and performance and then listing the desired state From this individuals can evaluate what needs to happen to fill or reduce the gap to get from the current to the desired states improving organisational processes andor performance

FishboneThe fishbone technique identifies the cause and effect of a situation This activity is mainly used when there are a number of possible contributing causes and can be used to separate the causes from the effects and conclude solutions

The six step problem solving modelThis framework is used in a team environment when people are trying to diagnose a problem that needs solving The initial step is to explore and then define the root cause of the issue The subsequent steps guide the team logically through the problem and possible solutions to get to an agreement on the best solution

Paired RankinglsquoPaired Rankingrsquo is a decision-making process which compares each alternative with each other one on a win or lose basis Each alternative ends up with a total of points which places it in the final rank order This activity is useful for measuring personal preferences from a number of solutions problems criteria objects etc It is often used in conjunction with a selection grid or brainstorming list to narrow down options and identify differences in values between group members

Needs analysis and diagnostics are a crucial part of the training cycle and problem-solving process within an organisation Needs analysis diagnostics methods allow organisations to identify a problem or gap with the intention to solve or fix the problem through the appropriate solution There are a huge range of needs analysis and diagnostic tools available some more favoured than others We asked the DPG community which needs analysis tools they favoured and we gained some insight into the most used methods

9

29

13

5

4

19

11

6

4

6 7

Whatrsquos your favourite Ted Talk from the list belowTED began in 1984 as a non-profit organisation dedicated to sharing a variety of short powerful talks from a huge range of inspirational people In its initial years TED was a live conference bringing great minds technology and entertainment together since then it has spread its wings to include topics on science business and global issues

ldquohelliproster of presenters broadened to include scientists philosophers musicians business and religious leaders philanthropists and many othershelliprdquo

The topics in which some of the TED Talks cover can inspire and influence peoplersquos everyday lives especially their working lives and some people are so inspired by what hosts such as Simon Sinek and Dan Pink have to say that they actually make a change in their organisation

TED has grown massively in popularity over the years with more than 2100 TED Talks having been watched over a billion times As well as the TED Talks TED has expanded to TED Global TED Prize TEDx and many more allowing these influential talks to be heard all over the world and reach a far greater audience

We narrowed down some of our favourite TED Talks and asked the DPG community which is their favourite

How great leaders inspire action - Simon Sinek

ldquoSimon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question ldquoWhyrdquo

How to speak so that people listen - Julian Treasure

ldquoHave you ever felt like yoursquore talking but nobody is listening Herersquos Julian Treasure to help In this useful talk the sound expert demonstrates the how-torsquos of powerful speaking mdash from some handy vocal exercises to tips on how to speak with empathyrdquo

The power of introverts - Susan Cain

ldquoIn a culture where being social and outgoing are prized above all else it can be difficult even shameful to be an introvert But as Susan Cain argues in this passionate talk introverts bring extraordinary talents and abilities to the world and should be encouraged and celebratedrdquo

The surprising science of happiness - Dan Gilbert

ldquoDan Gilbert author of ldquoStumbling on Happinessrdquo challenges the idea that wersquoll be miserable if we donrsquot get what we want Our ldquopsychological immune systemrdquo lets us feel truly happy even when things donrsquot go as plannedrdquo

The power of vulnerability - Brene Brown

ldquoBreneacute Brown studies human connection - our ability to empathize belong love In a poignant funny talk she shares a deep insight from her research one that sent her on a personal quest to know herself as well as to understand humanityrdquo

The happy secret to better work - Shaun Achor

ldquoWe believe we should work hard in order to be happy but could we be thinking about things backwards In this fast-moving and very funny talk psychologist Shawn Achor argues that actually happiness inspires us to be more productiverdquo

The puzzle of motivation - Dan Pink

ldquoCareer analyst Dan Pink examines the puzzle of motivation starting with a fact that social scientists know but most managers donrsquot Traditional rewards arenrsquot always as effective as we think Listen for illuminating stories -- and maybe a way forwardrdquo

Why we do what we do - Tony Robbins

ldquoTony Robbins discusses the ldquoinvisible forcesrdquo that motivate everyonersquos actions -- and high-fives Al Gore in the front rowrdquo

2 3

Continuing with our theme of CPD this monthrsquos spotlight paper focuses on a range of LampD HR and Leadership and Management topics that are sure to peak your interest This monthrsquos paper focuses on

bull Needs analysis and diagnostic toolsbull Ted Talksbull FedEx daysbull Employee led groups

The DPG CommunityFilled with thousands of interesting blogs articles and videos our community is the ideal place for LampD HR and Leadership and Management professionals to come together and share their experiences and learn from another The DPG Community has been built over a number of years and currently has over 6000 members We use the DPG Community as the base for all our CPD and the Spotlight topics come from blogs and articles that have been shared from our community members each month

Introduction This monthrsquos spotlight paper is broken down into four main topics We have looked at the hot topics on the Community the current trends in LampD HR and Leadership and Management and combined our research with that of the experts in the field

November 2018

4 5

PESTLEPESTLE is a tool that looks at the external

influences on an organisation the acronym stands for Political Economic Social

Technology Legal and Environmental Once these influences have been identified and explored organisations can relate them to internal issues and assess the risks andor

opportunities for the business

SWOTSWOT is one of the most popular needs

analysis tools for a variety of reasons It is one of the simplest needs analysis tools as in a short amount of time SWOT looks at the strengths weaknesses opportunities

and threats of the organisation It can help identify opportunities that need to be

exploited while recognising some of the weaknesses in the organisation that can be avoided with training andor support

in specific areas SWOT works as not only a needs analysis for the internal team but can

help to build an organisational strategy to stay relevant and competitive

Brainstorming This technique allows team members to share

ideas in a safe and none judgemental area Using this technique means that ground rules need to be set in order to avoid confrontation and ensure that all ideas are valued or built upon It allows all individuals to share their

thoughts on where training may need to happen or what solutions are available how

they should happen and when

Widest ideaWildest idea prompts people to be pulled out of their normal mind set asking them to consider the most unusual or extreme

situation they can and see where the thought processes can lead to Once the wildest idea

has been thought about the organisation can use these wild ideas to trigger more realistic needs ldquoIf you aim for the stars and reach the

moon it is still a great journey to be onrdquo

What are your 3 favourite needs analysis diagnostic tools

Force Field AnalysisSituations are maintained by an equilibrium between forces that drive change and others that resist change For change to happen the driving factor needs to be reinforced and therefore overcome the resistance Force Field Analysis works by scoring the pros and cons of the decision businesses can then analyse and apply the changes based on the scores within the analysis

Gap AnalysisGap analysis works by identifying the current state of characteristics competencies and performance and then listing the desired state From this individuals can evaluate what needs to happen to fill or reduce the gap to get from the current to the desired states improving organisational processes andor performance

FishboneThe fishbone technique identifies the cause and effect of a situation This activity is mainly used when there are a number of possible contributing causes and can be used to separate the causes from the effects and conclude solutions

The six step problem solving modelThis framework is used in a team environment when people are trying to diagnose a problem that needs solving The initial step is to explore and then define the root cause of the issue The subsequent steps guide the team logically through the problem and possible solutions to get to an agreement on the best solution

Paired RankinglsquoPaired Rankingrsquo is a decision-making process which compares each alternative with each other one on a win or lose basis Each alternative ends up with a total of points which places it in the final rank order This activity is useful for measuring personal preferences from a number of solutions problems criteria objects etc It is often used in conjunction with a selection grid or brainstorming list to narrow down options and identify differences in values between group members

Needs analysis and diagnostics are a crucial part of the training cycle and problem-solving process within an organisation Needs analysis diagnostics methods allow organisations to identify a problem or gap with the intention to solve or fix the problem through the appropriate solution There are a huge range of needs analysis and diagnostic tools available some more favoured than others We asked the DPG community which needs analysis tools they favoured and we gained some insight into the most used methods

9

29

13

5

4

19

11

6

4

6 7

Whatrsquos your favourite Ted Talk from the list belowTED began in 1984 as a non-profit organisation dedicated to sharing a variety of short powerful talks from a huge range of inspirational people In its initial years TED was a live conference bringing great minds technology and entertainment together since then it has spread its wings to include topics on science business and global issues

ldquohelliproster of presenters broadened to include scientists philosophers musicians business and religious leaders philanthropists and many othershelliprdquo

The topics in which some of the TED Talks cover can inspire and influence peoplersquos everyday lives especially their working lives and some people are so inspired by what hosts such as Simon Sinek and Dan Pink have to say that they actually make a change in their organisation

TED has grown massively in popularity over the years with more than 2100 TED Talks having been watched over a billion times As well as the TED Talks TED has expanded to TED Global TED Prize TEDx and many more allowing these influential talks to be heard all over the world and reach a far greater audience

We narrowed down some of our favourite TED Talks and asked the DPG community which is their favourite

How great leaders inspire action - Simon Sinek

ldquoSimon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question ldquoWhyrdquo

How to speak so that people listen - Julian Treasure

ldquoHave you ever felt like yoursquore talking but nobody is listening Herersquos Julian Treasure to help In this useful talk the sound expert demonstrates the how-torsquos of powerful speaking mdash from some handy vocal exercises to tips on how to speak with empathyrdquo

The power of introverts - Susan Cain

ldquoIn a culture where being social and outgoing are prized above all else it can be difficult even shameful to be an introvert But as Susan Cain argues in this passionate talk introverts bring extraordinary talents and abilities to the world and should be encouraged and celebratedrdquo

The surprising science of happiness - Dan Gilbert

ldquoDan Gilbert author of ldquoStumbling on Happinessrdquo challenges the idea that wersquoll be miserable if we donrsquot get what we want Our ldquopsychological immune systemrdquo lets us feel truly happy even when things donrsquot go as plannedrdquo

The power of vulnerability - Brene Brown

ldquoBreneacute Brown studies human connection - our ability to empathize belong love In a poignant funny talk she shares a deep insight from her research one that sent her on a personal quest to know herself as well as to understand humanityrdquo

The happy secret to better work - Shaun Achor

ldquoWe believe we should work hard in order to be happy but could we be thinking about things backwards In this fast-moving and very funny talk psychologist Shawn Achor argues that actually happiness inspires us to be more productiverdquo

The puzzle of motivation - Dan Pink

ldquoCareer analyst Dan Pink examines the puzzle of motivation starting with a fact that social scientists know but most managers donrsquot Traditional rewards arenrsquot always as effective as we think Listen for illuminating stories -- and maybe a way forwardrdquo

Why we do what we do - Tony Robbins

ldquoTony Robbins discusses the ldquoinvisible forcesrdquo that motivate everyonersquos actions -- and high-fives Al Gore in the front rowrdquo

4 5

PESTLEPESTLE is a tool that looks at the external

influences on an organisation the acronym stands for Political Economic Social

Technology Legal and Environmental Once these influences have been identified and explored organisations can relate them to internal issues and assess the risks andor

opportunities for the business

SWOTSWOT is one of the most popular needs

analysis tools for a variety of reasons It is one of the simplest needs analysis tools as in a short amount of time SWOT looks at the strengths weaknesses opportunities

and threats of the organisation It can help identify opportunities that need to be

exploited while recognising some of the weaknesses in the organisation that can be avoided with training andor support

in specific areas SWOT works as not only a needs analysis for the internal team but can

help to build an organisational strategy to stay relevant and competitive

Brainstorming This technique allows team members to share

ideas in a safe and none judgemental area Using this technique means that ground rules need to be set in order to avoid confrontation and ensure that all ideas are valued or built upon It allows all individuals to share their

thoughts on where training may need to happen or what solutions are available how

they should happen and when

Widest ideaWildest idea prompts people to be pulled out of their normal mind set asking them to consider the most unusual or extreme

situation they can and see where the thought processes can lead to Once the wildest idea

has been thought about the organisation can use these wild ideas to trigger more realistic needs ldquoIf you aim for the stars and reach the

moon it is still a great journey to be onrdquo

What are your 3 favourite needs analysis diagnostic tools

Force Field AnalysisSituations are maintained by an equilibrium between forces that drive change and others that resist change For change to happen the driving factor needs to be reinforced and therefore overcome the resistance Force Field Analysis works by scoring the pros and cons of the decision businesses can then analyse and apply the changes based on the scores within the analysis

Gap AnalysisGap analysis works by identifying the current state of characteristics competencies and performance and then listing the desired state From this individuals can evaluate what needs to happen to fill or reduce the gap to get from the current to the desired states improving organisational processes andor performance

FishboneThe fishbone technique identifies the cause and effect of a situation This activity is mainly used when there are a number of possible contributing causes and can be used to separate the causes from the effects and conclude solutions

The six step problem solving modelThis framework is used in a team environment when people are trying to diagnose a problem that needs solving The initial step is to explore and then define the root cause of the issue The subsequent steps guide the team logically through the problem and possible solutions to get to an agreement on the best solution

Paired RankinglsquoPaired Rankingrsquo is a decision-making process which compares each alternative with each other one on a win or lose basis Each alternative ends up with a total of points which places it in the final rank order This activity is useful for measuring personal preferences from a number of solutions problems criteria objects etc It is often used in conjunction with a selection grid or brainstorming list to narrow down options and identify differences in values between group members

Needs analysis and diagnostics are a crucial part of the training cycle and problem-solving process within an organisation Needs analysis diagnostics methods allow organisations to identify a problem or gap with the intention to solve or fix the problem through the appropriate solution There are a huge range of needs analysis and diagnostic tools available some more favoured than others We asked the DPG community which needs analysis tools they favoured and we gained some insight into the most used methods

9

29

13

5

4

19

11

6

4

6 7

Whatrsquos your favourite Ted Talk from the list belowTED began in 1984 as a non-profit organisation dedicated to sharing a variety of short powerful talks from a huge range of inspirational people In its initial years TED was a live conference bringing great minds technology and entertainment together since then it has spread its wings to include topics on science business and global issues

ldquohelliproster of presenters broadened to include scientists philosophers musicians business and religious leaders philanthropists and many othershelliprdquo

The topics in which some of the TED Talks cover can inspire and influence peoplersquos everyday lives especially their working lives and some people are so inspired by what hosts such as Simon Sinek and Dan Pink have to say that they actually make a change in their organisation

TED has grown massively in popularity over the years with more than 2100 TED Talks having been watched over a billion times As well as the TED Talks TED has expanded to TED Global TED Prize TEDx and many more allowing these influential talks to be heard all over the world and reach a far greater audience

We narrowed down some of our favourite TED Talks and asked the DPG community which is their favourite

How great leaders inspire action - Simon Sinek

ldquoSimon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question ldquoWhyrdquo

How to speak so that people listen - Julian Treasure

ldquoHave you ever felt like yoursquore talking but nobody is listening Herersquos Julian Treasure to help In this useful talk the sound expert demonstrates the how-torsquos of powerful speaking mdash from some handy vocal exercises to tips on how to speak with empathyrdquo

The power of introverts - Susan Cain

ldquoIn a culture where being social and outgoing are prized above all else it can be difficult even shameful to be an introvert But as Susan Cain argues in this passionate talk introverts bring extraordinary talents and abilities to the world and should be encouraged and celebratedrdquo

The surprising science of happiness - Dan Gilbert

ldquoDan Gilbert author of ldquoStumbling on Happinessrdquo challenges the idea that wersquoll be miserable if we donrsquot get what we want Our ldquopsychological immune systemrdquo lets us feel truly happy even when things donrsquot go as plannedrdquo

The power of vulnerability - Brene Brown

ldquoBreneacute Brown studies human connection - our ability to empathize belong love In a poignant funny talk she shares a deep insight from her research one that sent her on a personal quest to know herself as well as to understand humanityrdquo

The happy secret to better work - Shaun Achor

ldquoWe believe we should work hard in order to be happy but could we be thinking about things backwards In this fast-moving and very funny talk psychologist Shawn Achor argues that actually happiness inspires us to be more productiverdquo

The puzzle of motivation - Dan Pink

ldquoCareer analyst Dan Pink examines the puzzle of motivation starting with a fact that social scientists know but most managers donrsquot Traditional rewards arenrsquot always as effective as we think Listen for illuminating stories -- and maybe a way forwardrdquo

Why we do what we do - Tony Robbins

ldquoTony Robbins discusses the ldquoinvisible forcesrdquo that motivate everyonersquos actions -- and high-fives Al Gore in the front rowrdquo

6 7

Whatrsquos your favourite Ted Talk from the list belowTED began in 1984 as a non-profit organisation dedicated to sharing a variety of short powerful talks from a huge range of inspirational people In its initial years TED was a live conference bringing great minds technology and entertainment together since then it has spread its wings to include topics on science business and global issues

ldquohelliproster of presenters broadened to include scientists philosophers musicians business and religious leaders philanthropists and many othershelliprdquo

The topics in which some of the TED Talks cover can inspire and influence peoplersquos everyday lives especially their working lives and some people are so inspired by what hosts such as Simon Sinek and Dan Pink have to say that they actually make a change in their organisation

TED has grown massively in popularity over the years with more than 2100 TED Talks having been watched over a billion times As well as the TED Talks TED has expanded to TED Global TED Prize TEDx and many more allowing these influential talks to be heard all over the world and reach a far greater audience

We narrowed down some of our favourite TED Talks and asked the DPG community which is their favourite

How great leaders inspire action - Simon Sinek

ldquoSimon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question ldquoWhyrdquo

How to speak so that people listen - Julian Treasure

ldquoHave you ever felt like yoursquore talking but nobody is listening Herersquos Julian Treasure to help In this useful talk the sound expert demonstrates the how-torsquos of powerful speaking mdash from some handy vocal exercises to tips on how to speak with empathyrdquo

The power of introverts - Susan Cain

ldquoIn a culture where being social and outgoing are prized above all else it can be difficult even shameful to be an introvert But as Susan Cain argues in this passionate talk introverts bring extraordinary talents and abilities to the world and should be encouraged and celebratedrdquo

The surprising science of happiness - Dan Gilbert

ldquoDan Gilbert author of ldquoStumbling on Happinessrdquo challenges the idea that wersquoll be miserable if we donrsquot get what we want Our ldquopsychological immune systemrdquo lets us feel truly happy even when things donrsquot go as plannedrdquo

The power of vulnerability - Brene Brown

ldquoBreneacute Brown studies human connection - our ability to empathize belong love In a poignant funny talk she shares a deep insight from her research one that sent her on a personal quest to know herself as well as to understand humanityrdquo

The happy secret to better work - Shaun Achor

ldquoWe believe we should work hard in order to be happy but could we be thinking about things backwards In this fast-moving and very funny talk psychologist Shawn Achor argues that actually happiness inspires us to be more productiverdquo

The puzzle of motivation - Dan Pink

ldquoCareer analyst Dan Pink examines the puzzle of motivation starting with a fact that social scientists know but most managers donrsquot Traditional rewards arenrsquot always as effective as we think Listen for illuminating stories -- and maybe a way forwardrdquo

Why we do what we do - Tony Robbins

ldquoTony Robbins discusses the ldquoinvisible forcesrdquo that motivate everyonersquos actions -- and high-fives Al Gore in the front rowrdquo

8 9

In 2002 Australian based software company Atlassian came up with the idea of a FedEx day The craze of these days has since grown in popularity with 46 of our community showing that their organisation takes part in a FedEx day at least once a year

A FedEx day is an innovative brainstorming day allowing everyone in an organisation to share ideas prototype pitch and discuss new products and services The 24-hour event energises empowers and excites all employees within the organisation giving them a voice and an opportunity to share ideas that they wouldnrsquot normally be able to share

Whatrsquos in it for the organisation An organisation will gain insights into new ideas and innovative creative solutions that they wouldnrsquot have access to before FedEx days deliver services and products that might not otherwise get attention

How does it workFedEx days are named as such because they deliver overnight just like the parcel delivery company Within the 24-hours in which the FedEx day is being held employees cannot be concerned or troubled by normal work During these hours employees are able to have total control over a project that they are enthusiastic about deciding themselves who they work with and what they work on and at the end of the 24 hours demonstrate the work they have created

Does your organisation give any time to work on lsquooff-jobrsquo related projects eg FedEx Days

Why host a FedEx dayFedEx days have a huge range of benefits from inspiring and promoting creativity to igniting passion and building team relationships Not only do these days help to deliver some business opportunities or provoke changes that can impact the whole organisation in a positive way FedEx days are fun They provide the motivation organisations may need to get out of a slump everyone has something that bugs them about their workplace being given the opportunity to creatively think about how to remove (or improve) that niggle or annoyance in the workplace motivates us as individuals

FedEx days provide an opportunity to learn working with different teams allows people to team up and try out different skills and build something to demonstrate together

46 host FedEx days

annually

27 donrsquot host any ldquooff-

jobrdquo projects

27 have never heard of

a FedEx day

10 11

Do you encourage employee led groups to generate ideas and innovationPromoting employee voice allows employees to communicate their views to the employer contributing towards innovation and productivity for business improvement Through employee voice both the employer and employee will benefit it can lead to greater job satisfaction better opportunities and often greater results in development

ldquoEmployee voice is the means by which people express their opinions and have meaningful input into work-related decision-making In their seven layers of workplace productivity ACAS define strong employee voice as lsquoinformed employees who can contribute and are listened torsquo To enable a genuine two-way exchange between employers and their people itrsquos important that management listen to and act on employee voicerdquo

Allowing employees to have their say though a range of individual channels is one way of supporting employee voice employee led groups are another Employee led groups can be used as a method for a range of employees to come together share ideas based around a topic of interest and come up with creative or innovative ideas and solutions These groups can be key to the success of some businesses as working from the bottom up allows organisations to really understand how processes and scenarios are working for the people completing the job day to day

Encouraging employees to join employee led groups can highlight the individuals who really care about business success these people want to make the business as good as it can be and because of this want to share their ideas of how to improve the organisation

Employee led groups can focus on anything from a simple process to a huge topic such as employee engagement This for employers can offer some real insight that otherwise could be missed

53 of our community members who answered the poll stated that they use employee led groups to support with innovation and idea generating in their workplace with 15 showing that they use other means of employee voice such as employee voice initiativersquos and lsquoemployee voicersquo groups These all lead to improvement of ideas and thought processes amongst organisations

A large financial institute was looking to sell itsrsquo insurance division The insurance division needed to develop itrsquos on values and identity so they engaged in lsquoThe Bestrsquo quest to become the best insurance provider Part of this was to create an employee led group that would create and vote on the values This activity engaged the 15000-person workforce allowing contributions from every part of the organisation The groups were created from all parts of the business so every department was represented in some way Those who sat on the employee voice group talked to their colleagues fed back ideas or challenges It was great to give employees better visibility across the organisation and enable them to build their profile thus helping them with their careers

As well as this example there are hundreds of positive examples of employee led groups working to benefit both the employee and employer

53 Of our community members who answered the poll stated that they use employee led groups to support with innovation and idea generating in their workplace

15 That they use other means of employee voice such as employee voice initiativersquos and lsquoemployee voicersquo groups

32 They do not use any form of employee led group for innovation

12 13

Conclusion DPG is built on people From its employees to each and every learner and all the members of the DPG community We are serious about what we do and we aspire to help you at every stage of your career in this industry By completing research like this we are able to inform you of up to date trends and thoughts of the HR LampD and Leadership

What can you do nowBy joining in the discussions on the DPG community and voting in the polls we hold each month you are helping us to help you We pride ourselves on providing thought inspiring articles and blogs and encourage you to do the same

Bibliography

ASQ (Unknown) FISHBONE (ISHIKAWA) DIAGRAM Available httpasqorglearn-about-qualitycause-analysis-toolsoverviewfishbonehtml Last accessed 27th Nov 2017

Baczor L (2017) Employee voice Available httpswwwcipdcoukknowledgefundamentalsrelationscommunicationvoice-factsheet Last accessed 27th Nov 2017

Haan J (2013) 10 reasons why you should organize a FedEx dayAvailable httpwwwth-eenterprisearchitecteublog2013072310-reasons-organize-fedex-day Last accessed 27th Nov 2017

Feloni R amp Goudreau J (2016) The 20 most popular TED Talks of all time Available httpukbusinessinsidercommost-popular-ted-talks-2016-3 Last accessed 27th Nov 2017

Lanen R (2012) Lighting Corporate Passion Everything you need to know about FedEx Day Available httpsscrumorg-website-prods3amazonawscomdrupal2016-08Format-ted_20120124_FedEx20Day20-20Lighting20Corporate20Passionpdf Last accessed 27th Nov 2017

Mind Tools Content Team (Unknown) Force Field Analysis Available httpswwwmindtoolscompagesarticlenewTED_06htm Last accessed 27th Nov 2017

Mind Tools Content Team (Unknown) SWOT Analysis Available httpswwwmindtoolscompagesarticlenewTMC_05htm Last accessed 27th Nov 2017

TED (Unknown) TED Website Available httpswwwtedcomtalks Last accessed 27th Nov 2017

Unknown (2012) Diagnostic Needs Analysis Toolkit Available httpsapiningcomfilesrFFi-SX8PjWJtXNeXfHz9mZzRgSZGrOOQGYfbnfD1Vgdr6WcQkSbq4cWHC-j3ZdHPxlili2Q-eF236tnXuYjW0opQCozDFs3DiagnosticNeedsAnalysisToolkitpdf Last accessed 27th Nov 2017

Unknown (Unknown) Gap analysis Available httpwwwbusinessdictionarycomdefinitiongap-analysishtml Last accessed 27th Nov 2017

Unknown (Unknown) Facilitatorrsquos tools Available httpswwwglaacukmediame-dia_358170_enpdf Last accessed 27th Nov 2017Unknown (Unknown) The Six Step Problem Solving Model Available httpwwwfree-man-agement-ebookscomnewssix-step-problem-solving-model Last accessed 27th Nov 2017

Unknown (Unknown) Wildest Idea Technique Available httpmindspowercomman-tras-to-innovationwildest-idea-technique Last accessed 27th Nov 2017

Vadeboncoeur V (2011) The Atlassian FedEx Day Goes Global Available httpwwwidea-championscomweblogsarchives201112atlassian_is_ashtml Last accessed 27th Nov 2017

Weeks A (2017) PESTLE analysis Available httpswwwcipdcoukknowledgestrategyor-ganisational-developmentpestle-analysis-factsheet Last accessed 27th Nov 2017

10 11

Do you encourage employee led groups to generate ideas and innovationPromoting employee voice allows employees to communicate their views to the employer contributing towards innovation and productivity for business improvement Through employee voice both the employer and employee will benefit it can lead to greater job satisfaction better opportunities and often greater results in development

ldquoEmployee voice is the means by which people express their opinions and have meaningful input into work-related decision-making In their seven layers of workplace productivity ACAS define strong employee voice as lsquoinformed employees who can contribute and are listened torsquo To enable a genuine two-way exchange between employers and their people itrsquos important that management listen to and act on employee voicerdquo

Allowing employees to have their say though a range of individual channels is one way of supporting employee voice employee led groups are another Employee led groups can be used as a method for a range of employees to come together share ideas based around a topic of interest and come up with creative or innovative ideas and solutions These groups can be key to the success of some businesses as working from the bottom up allows organisations to really understand how processes and scenarios are working for the people completing the job day to day

Encouraging employees to join employee led groups can highlight the individuals who really care about business success these people want to make the business as good as it can be and because of this want to share their ideas of how to improve the organisation

Employee led groups can focus on anything from a simple process to a huge topic such as employee engagement This for employers can offer some real insight that otherwise could be missed

53 of our community members who answered the poll stated that they use employee led groups to support with innovation and idea generating in their workplace with 15 showing that they use other means of employee voice such as employee voice initiativersquos and lsquoemployee voicersquo groups These all lead to improvement of ideas and thought processes amongst organisations

A large financial institute was looking to sell itsrsquo insurance division The insurance division needed to develop itrsquos on values and identity so they engaged in lsquoThe Bestrsquo quest to become the best insurance provider Part of this was to create an employee led group that would create and vote on the values This activity engaged the 15000-person workforce allowing contributions from every part of the organisation The groups were created from all parts of the business so every department was represented in some way Those who sat on the employee voice group talked to their colleagues fed back ideas or challenges It was great to give employees better visibility across the organisation and enable them to build their profile thus helping them with their careers

As well as this example there are hundreds of positive examples of employee led groups working to benefit both the employee and employer

53 Of our community members who answered the poll stated that they use employee led groups to support with innovation and idea generating in their workplace

15 That they use other means of employee voice such as employee voice initiativersquos and lsquoemployee voicersquo groups

32 They do not use any form of employee led group for innovation

12 13

Conclusion DPG is built on people From its employees to each and every learner and all the members of the DPG community We are serious about what we do and we aspire to help you at every stage of your career in this industry By completing research like this we are able to inform you of up to date trends and thoughts of the HR LampD and Leadership

What can you do nowBy joining in the discussions on the DPG community and voting in the polls we hold each month you are helping us to help you We pride ourselves on providing thought inspiring articles and blogs and encourage you to do the same

Bibliography

ASQ (Unknown) FISHBONE (ISHIKAWA) DIAGRAM Available httpasqorglearn-about-qualitycause-analysis-toolsoverviewfishbonehtml Last accessed 27th Nov 2017

Baczor L (2017) Employee voice Available httpswwwcipdcoukknowledgefundamentalsrelationscommunicationvoice-factsheet Last accessed 27th Nov 2017

Haan J (2013) 10 reasons why you should organize a FedEx dayAvailable httpwwwth-eenterprisearchitecteublog2013072310-reasons-organize-fedex-day Last accessed 27th Nov 2017

Feloni R amp Goudreau J (2016) The 20 most popular TED Talks of all time Available httpukbusinessinsidercommost-popular-ted-talks-2016-3 Last accessed 27th Nov 2017

Lanen R (2012) Lighting Corporate Passion Everything you need to know about FedEx Day Available httpsscrumorg-website-prods3amazonawscomdrupal2016-08Format-ted_20120124_FedEx20Day20-20Lighting20Corporate20Passionpdf Last accessed 27th Nov 2017

Mind Tools Content Team (Unknown) Force Field Analysis Available httpswwwmindtoolscompagesarticlenewTED_06htm Last accessed 27th Nov 2017

Mind Tools Content Team (Unknown) SWOT Analysis Available httpswwwmindtoolscompagesarticlenewTMC_05htm Last accessed 27th Nov 2017

TED (Unknown) TED Website Available httpswwwtedcomtalks Last accessed 27th Nov 2017

Unknown (2012) Diagnostic Needs Analysis Toolkit Available httpsapiningcomfilesrFFi-SX8PjWJtXNeXfHz9mZzRgSZGrOOQGYfbnfD1Vgdr6WcQkSbq4cWHC-j3ZdHPxlili2Q-eF236tnXuYjW0opQCozDFs3DiagnosticNeedsAnalysisToolkitpdf Last accessed 27th Nov 2017

Unknown (Unknown) Gap analysis Available httpwwwbusinessdictionarycomdefinitiongap-analysishtml Last accessed 27th Nov 2017

Unknown (Unknown) Facilitatorrsquos tools Available httpswwwglaacukmediame-dia_358170_enpdf Last accessed 27th Nov 2017Unknown (Unknown) The Six Step Problem Solving Model Available httpwwwfree-man-agement-ebookscomnewssix-step-problem-solving-model Last accessed 27th Nov 2017

Unknown (Unknown) Wildest Idea Technique Available httpmindspowercomman-tras-to-innovationwildest-idea-technique Last accessed 27th Nov 2017

Vadeboncoeur V (2011) The Atlassian FedEx Day Goes Global Available httpwwwidea-championscomweblogsarchives201112atlassian_is_ashtml Last accessed 27th Nov 2017

Weeks A (2017) PESTLE analysis Available httpswwwcipdcoukknowledgestrategyor-ganisational-developmentpestle-analysis-factsheet Last accessed 27th Nov 2017

12 13

Conclusion DPG is built on people From its employees to each and every learner and all the members of the DPG community We are serious about what we do and we aspire to help you at every stage of your career in this industry By completing research like this we are able to inform you of up to date trends and thoughts of the HR LampD and Leadership

What can you do nowBy joining in the discussions on the DPG community and voting in the polls we hold each month you are helping us to help you We pride ourselves on providing thought inspiring articles and blogs and encourage you to do the same

Bibliography

ASQ (Unknown) FISHBONE (ISHIKAWA) DIAGRAM Available httpasqorglearn-about-qualitycause-analysis-toolsoverviewfishbonehtml Last accessed 27th Nov 2017

Baczor L (2017) Employee voice Available httpswwwcipdcoukknowledgefundamentalsrelationscommunicationvoice-factsheet Last accessed 27th Nov 2017

Haan J (2013) 10 reasons why you should organize a FedEx dayAvailable httpwwwth-eenterprisearchitecteublog2013072310-reasons-organize-fedex-day Last accessed 27th Nov 2017

Feloni R amp Goudreau J (2016) The 20 most popular TED Talks of all time Available httpukbusinessinsidercommost-popular-ted-talks-2016-3 Last accessed 27th Nov 2017

Lanen R (2012) Lighting Corporate Passion Everything you need to know about FedEx Day Available httpsscrumorg-website-prods3amazonawscomdrupal2016-08Format-ted_20120124_FedEx20Day20-20Lighting20Corporate20Passionpdf Last accessed 27th Nov 2017

Mind Tools Content Team (Unknown) Force Field Analysis Available httpswwwmindtoolscompagesarticlenewTED_06htm Last accessed 27th Nov 2017

Mind Tools Content Team (Unknown) SWOT Analysis Available httpswwwmindtoolscompagesarticlenewTMC_05htm Last accessed 27th Nov 2017

TED (Unknown) TED Website Available httpswwwtedcomtalks Last accessed 27th Nov 2017

Unknown (2012) Diagnostic Needs Analysis Toolkit Available httpsapiningcomfilesrFFi-SX8PjWJtXNeXfHz9mZzRgSZGrOOQGYfbnfD1Vgdr6WcQkSbq4cWHC-j3ZdHPxlili2Q-eF236tnXuYjW0opQCozDFs3DiagnosticNeedsAnalysisToolkitpdf Last accessed 27th Nov 2017

Unknown (Unknown) Gap analysis Available httpwwwbusinessdictionarycomdefinitiongap-analysishtml Last accessed 27th Nov 2017

Unknown (Unknown) Facilitatorrsquos tools Available httpswwwglaacukmediame-dia_358170_enpdf Last accessed 27th Nov 2017Unknown (Unknown) The Six Step Problem Solving Model Available httpwwwfree-man-agement-ebookscomnewssix-step-problem-solving-model Last accessed 27th Nov 2017

Unknown (Unknown) Wildest Idea Technique Available httpmindspowercomman-tras-to-innovationwildest-idea-technique Last accessed 27th Nov 2017

Vadeboncoeur V (2011) The Atlassian FedEx Day Goes Global Available httpwwwidea-championscomweblogsarchives201112atlassian_is_ashtml Last accessed 27th Nov 2017

Weeks A (2017) PESTLE analysis Available httpswwwcipdcoukknowledgestrategyor-ganisational-developmentpestle-analysis-factsheet Last accessed 27th Nov 2017

14

Authored by Lucy Bolton The Ellsmere93 Walkden RoadManchesterM28 7BQ LOVECPD