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MONTANA STATE FUND
BOARD MEETING September 21, 2012
The Montana State Fund (MSF) Board Compensation Committee meeting was held September 21, 2012 at
Montana State Fund, 855 Front Street, Helena, Montana.
Directors Attending Joe Brenneman, Kalispell Jim Swanson, Glendive
Ken Johnson, Missoula Wayne Dykstra, Billings
MSF Staff Attending Laurence Hubbard, President/CEO Rick Duane, Human Resources VP
Verna Boucher, Special Asst to Pres/CEO Shannon Copps, Team Leader
Nancy Butler, General Counsel Patti Grosfield, Internal Auditor
Mark Barry, Corporate Support VP Rene Silverthorne, Controller
Peter Strauss, Insurance Ops Support VP Ken Jeschke, Strategic Planning
Dick Root, Insurance Operations VP Dan Gengler, Internal Actuary
Joan De Pasquale, Team Leader Erika Ayers, Team Leader
Marianne Krpan, Team Leader Darcie Dunlap, Actuary
Pat Haffey, Team Leader Mary Boyle, Communications Specialist
Others Attending Russell Greig, Towers Watson Joe Dwyer, Teamsters 190
Brenda Miller, Liberty Northwest Pat Murdo, Legislative Services
David Bammer, Legislative Audit Bob Biskupiak, IIAM
Representative Chuck Hunter (Leg. Liaison) Neville Kenning, Hay Group
Mari Kindberg, State Auditor’s Office Kris Wilkinson, Legislative Finance Division
I. Meeting Preliminaries
A. Call to Order
Joe Brenneman called the meeting to order at 8:30 a.m. Mr. Brenneman explained that Chair
Elizabeth Best was unable to attend this meeting and had requested that he fill the position of
Chair in her absence. Chair Brenneman then welcomed everyone to the meeting and reminded
board members to use their microphones for speaking so that the members of the public can
hear and have access to the proceedings. Board members introduced themselves as did staff and
members of the public. He also welcomed Representative Chuck Hunter and former Board
Chair Joe Dwyer and thanked them for joining the meeting.
B. Approval of June 15, 2012 Board Meeting Minutes (Board Action)
Chair Brenneman noted that the first agenda item was the approval of the Board meeting
minutes for the June 15, 2012 meeting and asked Board members for any corrections or
additions. There were none.
Ken Johnson made a motion to approve the June 15, 2012 minutes. The motion was seconded
by Jim Swanson. Chair Brenneman asked for discussion from those present. There being none,
he called for the vote and the motion was unanimously approved.
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Board Meeting Minutes
September 21, 2012
Page 2 of 24
II. Miscellaneous
A. Miscellaneous – Laurence Hubbard, President/CEO
President Hubbard clarified for the record that the four Board members present did constitute a
quorum. He explained further that all four must agree on a motion and vote on the motion
favorably, if there is a dissenting vote, then the motion would fail automatically because the
rules and statute require the majority of the Board members to pass a motion. He noted that
proxies were held for the absent Board members: Chair Brenneman carried Elizabeth Best’s
proxy, Ken Johnson carried Jane DeBruycker’s proxy and Jim Swanson carried Tom Heisler’s
proxy. Mr. Hubbard also noted that it was preferable to not use the proxies but they were
available, if necessary.
Mr. Hubbard reported that the Economic Affairs Interim Committee held a meeting the previous
week and he was given an opportunity to provide a review of the state of Montana State Fund.
He provided an overview of MSF’s financial performance and also gave them with a sense of
the challenges that MSF has dealt with, a view of how MSF has weathered the 2007 to date
recession and the effects and efforts regarding implementation of HB334. The legislation
creates a challenge for all workers’ compensation carriers. President Hubbard noted that it
called for the implementation of the Utilization and Treatment Guidelines and medical
management with the intention of controlling medical costs to achieve the proposed savings.
He has received reports that there is some skepticism from others that the proposed savings
cannot be achieved but Mr. Hubbard believes it can be accomplished. It will just take work and
focus to maximize the intent of the legislation. He noted that MSF has implemented a number
of measures that focus on medical management and provide the best outcomes possible for
injured workers at reasonable cost. Twelve and half percent, half of the proposed savings, are
from the termination of medical benefits after five years of the date of injury provision for most
permanent partial disability cases. Those claims will not hit threshold until 2016 so a lot of
unknowns still remain. MSF’s goal is a very limited number of disputed claims and preferably
the majority of cases would be recovered, restored as fully as possible and back to work.
Committee members asked a few questions regarding whether or not Mr. Hubbard felt there
were more reforms needed in addition to HB334. He stated that he urged the Committee to use
caution and allow the reforms to wend their way into the system and allow the data to mature to
provide for continued stabilization of the system. He recommended decisive incremental
changes as opposed to sweeping broad changes that could result in unintended consequences.
President Hubbard reported that Representative Hunter also provided the Committee with an
update on MSF’s June Board meeting at which the business plan was adopted.
President Hubbard then noted there was a recent merger of Western States Insurance with Payne
Financial Group. Combined they control about 16 percent of the accounts that MSF
underwrites, but about 37 percent of the premium that MSF writes. MSF will monitor and
review any necessary changes this merger may bring about to the organization of MSF teams
and how the accounts are serviced. He noted that he doesn’t anticipate this merger changing
MSF’s approach to the excellent relationships currently held with the small, independent
agencies in rural Montana.
Chair Brenneman called for questions from the board and the public. There were none.
President Hubbard then asked Mary Boyle, Communications Specialist, to provide a status
update on the Communications Plan.
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Board Meeting Minutes
September 21, 2012
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Ms. Boyle presented the Choices Campaign which began in August. Past campaigns have
focused on safety but this campaign was designed to focus on the qualities that set MSF apart
from its competitors and make MSF a positive choice for workers’ compensation insurance
coverage. To develop this campaign, focus group discussions with MSF employees were held
resulting in an approach that addressed three key points: 1) we are Montanan, we live here, and
we understand doing business in Montana 2) we utilize a medical staff that works directly with
our claims team to resolve claims in a positive manner, and 3) we know workers’ compensation;
that is all we do and our customer service specialists go the extra mile for our customers. This
campaign utilized MSF employees, not actors in the photos to help show the real faces of MSF.
Choices was an eight week statewide campaign and ran in the major cities; Billings, Butte,
Bozeman, Kalispell, Great Falls, Helena and Missoula through print, radio, billboards and on-
line banner ads. Participating employees for the print campaign included, Heidi Gold,
Customer Service Specialist, Team 1; Jan Rouse, Nurse; April Pulfrey, Claims Examiner; Brad
Cozzi, Claims Examiner; and Wendy Forgey, Safety Management Specialist. The billboard ad
employees were Marie Tobin, Customer Service Specialist, Team 5; Jim Hultin, Claims
Examiner, Team 2; and Cheri Juers, Customer Service Specialist, Team 4. To develop the radio
ads, lines from kudos letters that were sent to MSF regarding the excellent service customers
had received from our employees were pieced together to create two radio ads that were aired
throughout the campaign. The banner ads ran on the on-line newspaper sites and if users
clicked on the ad they were redirected to the SafeMT site. The cost of this campaign was as
follows: $157,000 and $140,000 was placement in the media, $17,000 was for creation,
development and production. Measurements of the site hits will be through the hits on the
SafeMT site. This campaign will be run again next spring so it will be repurposed. We will
also run Work Heals campaign again in January for four to five weeks during the 2013
Legislative Session.
Chair Brenneman called for questions or comments from the Board and the public. There were
none.
B. Report of Internal Auditor – Patti Grosfield, Internal Auditor
Ms. Grosfield reported that MSF is currently experiencing quite a bit of ongoing audit activity.
Within MSF, she recently audited the Human Recourse area, reviewing the merit pay for
performance system. She has reviewed MSF’s market based salary adjustments for the year and
reminded Board members that MSF’s merit pay for performance system is a rigorous program
through which employees are evaluated based on their actual performance with set individual
goals and a set of competencies or skill sets. These are not automatic adjustments, any increase
in salary is earned by the employee and fully documented.
The process of auditing through the year-end financial and operational results will begin soon.
Ms. Grosfield mentioned that a key component of strong internal controls is the maintenance of
a high level of expertise in various operational areas to complete the jobs required at MSF. This
involves encouraging both internal staff training and enrichment and utilization of experts and
consultants in various areas where there is a special critical need. In furtherance of staff
development and training, a number of MSF claims examiners and others participated in the
Governor’s Conference on Workers’ Compensation.
She reported that the Legislative Audit Division (LAD) Auditors are on site at MSF performing
a very thorough review of our governmental financial statements for Fiscal Year 2012. She
welcomed David Brammer, the lead auditor on the MSF audit conducted by LAD. The FY12
LAD Audit Report will be completed and ready for review in either late fall or early winter.
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Board Meeting Minutes
September 21, 2012
Page 4 of 24
Chair Brenneman called for questions, there being none, he moved to the next agenda item.
C. Independent Actuary Contract Amendment
President Hubbard stated this agenda item required Board action which would include
consideration and approval of the independent consulting actuary contract for November 1,
2012 to October 31, 2013. The proposed contract changes the hourly rate for Mr. Russell Greig
from $510 per hour to $530 per hour which is a 3.9 percent change and for Ms. Ann Conway
from $630 per hour to $650 per hour which is a 3.2 percent change. Justin Zu and Gwen
Thomas would be replaced by Karen Whaley at $300 per hour, Bryan Starke at $300 per hour
and Ian Mackenzie at $275 per hour. The key point of this contract is that the total contract
price is not to exceed $380,500 which is an increase from $313,500 as a maximum contract
price. The increase is principally due to the engagement of Towers Watson to do a refined data
analysis called the Dynamic Financial Analysis (DFA) of the level of adequacy of MSF’s
equity. The report on the analysis of policyholder equity that includes the DFA will be
conducted and the results presented at the next Board meeting when the Board will be
considering whether or not to declare a dividend. This analysis is completed every few years
and provides data modeling that stresses various economic and catastrophic loss scenarios,
actual performance or likely scenarios that might impact MSF’s surplus. This is an important
tool that is utilized as a best practice for organizations evaluating the adequacy of their
surplus/equity levels.
Chair Brenneman called for discussion or questions.
Wayne Dykstra made a motion to approve the proposed amendment of the independent actuary
contract with Russell Greig of Towers Watson. The motion was seconded by Ken Johnson.
Chair Brenneman asked for any questions or comments from those present. There being none,
he called for the vote and the motion passed unanimously.
D. Montana State Agency Premium Payment Option – Laurence Hubbard – Board Action
Mr. Hubbard provided some background on the state agency premium payment option agenda
item that was before the Board. He stated under current law, Montana state agencies are
required to insure with MSF for workers’ compensation insurance. During the last session, the
Department of Administration was given the authority to carry either multiple or single policies
with MSF. Historically, there have been 34 to 35 separate policies with MSF and each agency
had its own experience rating and budgeted for its workers’ compensation premium. For many
years, state agencies have been given the ability to pay their workers’ compensation premium in
arrears on a quarterly basis; this is not the case for most policyholders. The state agencies, by
board action in 1993, were given the ability to pay in arrears on a quarterly basis. They have
now requested to make one annual payment at the end of the policy term. A Memorandum of
Understanding (MOU) has been prepared that outlines the intent of the requested payment plan
and also describes and acknowledges the impact on state agency rates or loss costs going
forward, because by law, MSF must discount its rates by anticipated invested income on those
rates. If state agencies do not pay until the end of the policy term, MSF will not be collecting
the cash flow that was anticipated and that will be reflected in future years in the loss costs to
state agency rates. MSF had a discussion with Department of Administration and the
Administration chose not to execute the MOU. I am asking that the Board of Directors approve
this requested payment plan because we realize the consequences from MSF’s side and also
historically, the Board of Directors set the payment options and has not revisited or altered these
since 1995. Because the Board of Directors has taken action in the past, Mr. Hubbard requested
that they do so on this request as well.
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Board Meeting Minutes
September 21, 2012
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He also noted that a second motion to grant the CEO/President the ability to make changes in
payment plans for customers or for MSF either as a group or individually, and then advise the
Board of Directors accordingly, may be necessary as well. He clarified that the first motion was
only to address the request by the State of Montana to pay their premium in one single payment
at the end of the policy term.
Ken Johnson asked if there was a representative from the State attending this Board meeting
representing this motion.
President Hubbard reported that there was not a representative present and that MSF had shared
the agenda containing this item with the representative from the State, Lance Zanto. Mr.
Hubbard stated that his request to approve the State’s requested payment plan was going to be
presented to the board regardless of whether or not the Administration chose to sign the MOU.
Jim Swanson asked Mr. Hubbard if he knew the reason for this request by the Administration.
Mr. Hubbard stated that he was advised that the Administration stated they would rather realize
the earned interest than have MSF earn the interest.
Wayne Dykstra requested that this issue be tabled until the Board had an opportunity to meet
with a representative of the Administration or one could be present. He stated that he had a
number of questions with respect to this issue and he was not prepared to vote on it without
additional information.
Wayne Dykstra made a motion to table this matter until the next board meeting pending an
opportunity to have a member of the Administration be present to answer some questions and
provide some clarification as to the background of this request. Jim Swanson seconded the
motion. Chair Brenneman called for discussion or comments.
President Hubbard stated that the state agencies report and pay quarterly, and their first quarter
payroll is due mid September. Typically, if a customer does not report and pay by the due date,
they are placed in forced cancellation. Mr. Hubbard did not think that would be an appropriate
action to take for the state agencies. He asked that the Board grant him the authority to not
cancel the state agency accounts if they do not make the payment until this issue can be
resolved in a manner that meets the Board’s needs in terms of understanding the request and
therefore doesn’t put MSF in a juxtaposition to the state administration with a forced
cancellation. Mr. Johnson noted that though the State agencies are a large customer, he is not
granted that kind of leverage if his payment is late. Mr. Dykstra stated that this was a pretty
significant issue and troubling in that it seemed to be of some priority to the state yet no one
found the need to come and address any questions that the Board might have. He also
expressed concern that the Administration has elected not to sign the MOU. He stated that he
had no issue with allowing the President the requisite authority to try and work through this but
as a Board member he was offended that the Administration couldn’t give the courtesy of at
least coming and explaining the need. Chair Brenneman clarified that the current motion is to
table this agenda item until the next meeting when the Department of Administration sends a
representative to speak with the Board of Directors. Mr. Swanson questioned Mr. Hubbard
whether this would allow MSF enough time to proceed. Mr. Hubbard noted that the deferred
discussion would not create a critical issue before the November meeting however; the ability to
not treat the state agencies as non-payment cancellations could arise if the Administration chose
not to pay.
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Board Meeting Minutes
September 21, 2012
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Chair Brenneman called for further discussion or comments from the Board and the public;
there were none. He called for a vote. Jim Swanson, Wayne Dykstra and Ken Johnson voted
yes, Joe Brenneman voted no. The board members had the option to utilize their proxies or to
allow the motion to fail.
Discussion continued. Mr. Johnson requested clarification as to Chair Brenneman’s no vote.
Mr. Brenneman said he believes we need to have this discussion with the Department of
Administration at our November meeting but he is not sure anything will be gained by tabling
the motion. He also stated that he was not sure a subsequent motion to not send out a notice of
cancellation would actually pass. So the motion that is in limbo right now just states that we
need to table until November, until we have a chance to meet. In the meantime, there are these
actions that have to take place. He stated that he wasn’t sure the benefits to MSF to just table
the motion until further discussion outweigh the downside of not addressing the MOU. He then
asked Mr. Swanson and Mr. Johnson if they wished to use their proxies.
Mr. Dykstra, in consideration of the Chair’s comments, changed his vote to no. Mr. Swanson
did not wish to vote his proxy and changed his vote to no. Mr. Johnson voted his proxy for Ms.
DeBruycker by voting yes. The motion failed with three nays and two ayes.
Chair Brenneman then reviewed some of the options available to the Board regarding this issue.
Ken Johnson made a motion to disapprove the request of the state of Montana, through the
Department of Administration, Health Care and Benefits Division, to pay premium on an
annual basis in arrears, effective July 1, 2012 and furthermore allowing the President,
Laurence Hubbard the authority to not send notice of cancellation until the Board can meet at
November’s Board meeting. Wayne Dykstra seconded the motion. Chair Brenneman called for
further discussion from the Board, there was none and he called for questions or comments
from the public. There being none he called for the vote. The motion passed unanimously.
E. Authority to President to Adopt and Modify Premium Payment Plans – Board Action
President Hubbard requested that this item also be deferred until the November Board meeting.
The Board members agreed and the item was deferred.
III. Reserve and Financial Reports – New Fund
A. Introduction – Laurence Hubbard, President/CEO
Mr. Hubbard introduced Russell Greig to present the New and Old Fund unpaid loss and loss
adjustment expense recommendations from Towers Watson. He also stated that Mark Barry
would then present the FY12 Preliminary Financial Report.
B. Montana State Fund FY12 Reserve Report – Russell Greig, Consulting Actuary, Towers Watson
Mr. Greig explained the objectives of the Towers Watson analysis, which were to estimate the
aggregate amount of unpaid claims benefits giving a range of estimates and include a provision
for loss adjustment expenses (LAE). Mr. Greig explained the application of their
methodologies. For the New Fund, their analysis encompassed injuries occurring between July
1, 1990 and June 30, 2012. The paid loss development method is key for the actual projections
and it is defined as the changes in insurance data over time. Over the last six months, the
decrease in their total projections was generally spread across the 2006/2007 through 2010/2011
accident years. The dollar change in ultimates in that period was $1.5 million or a -0.1
percentage change in ultimate loss. Over the last six months, actual total payment activity is
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 7 of 24
approximately $700 thousand below expectations and included $1.0 million better than
expected in indemnity payments and $0.3 million worse than expected in medical payments.
Mr. Greig noted that periods of favorable development and periods of adverse development tend
to run in cycles. The current evaluation of 2012 continues a downward trend that started in
2005, so the changes in operations and in medical cost management are starting to bear fruit.
Because the aggregate amount of unpaid claims benefits is an estimate, there are several
contingencies that can impact actuarial projections and future analyses: medical costs may
increase more than expected due to medical technology, utilization and higher frequency of
severe diagnoses, trends (both frequency and severity), benefit changes, litigation/attorney
involvement, court cases that retroactively increase benefits, economic cycles and social trends,
and duration of injury.
On the medical side, development patterns have been problematic in recent years. Development
in the last six months is above the range of expectations due to acceleration of medical
payments from settlements. Actual-versus-expected payments were $0.3 million in the last six
months and were $0.9 million for 12 months. The key issue is the same as the last several years
and is: Will actuarial indications for prior accident year medical liabilities stabilize?
Additionally, will 1991 and 2011 statutory changes plus changes in claim management produce
more favorable “tail” development on New Fund years compared to Old Fund?
On the indemnity side, Mr. Greig shared that development patterns have been generally well
behaved and have explicitly accounted for major statutory changes although judicial changes
are more difficult to evaluate until we have sufficient loss experience after the court decision.
Actual payment activity has been within the range of expectations. Actual-versus-expected
payments were $-1.0 million the past six months and $-2.8 million for 12 months. The claim
frequency has decreased in 2011/2012 after holding relatively steady over the prior three years.
Mr. Greig reported that recent severity trends are up and medical severity trends continue to be
positive and claim frequency trends are decreasing again.
Mr. Greig’s conclusions on the aggregate amount of unpaid claims were as follows:
Total estimated (actuarial central) unpaid benefits were $579.6 million for medical and
$183.8 million for indemnity for a total of $763.4 million.
This excludes most liabilities associated with the Schmill/Stavenjord court decisions,
other states coverage claims, and employers’ liability claims.
Mr. Greig stated that there is a considerable range of uncertainty around our actuarial central
estimate shown below, but MSF’s equity provides a substantial cushion. MSF’s equity is
required to support the continued growth of MSF and to minimize the impact of unexpected
events on MSF’s financials.
Low Estimate Actuarial Central Estimate High Estimate
Unpaid Loss
June 30, 2012 $688.0M $763.4M $867.8M
MSF’s equity could be significantly impacted in the case of a sustained change in expected
trends. For example, if medical inflation rates exceed long-term averages by two percentage
points annually for the next ten years, medical payments would increase by approximately
$92.3M above our actuarial central estimate.
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Board Meeting Minutes
September 21, 2012
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A portion of future loss payments will be recovered from reinsurers. Total estimated recoveries
based on paid loss and case reserves (excess of loss reinsurance only) are $17.0M. Estimated
ultimate recoverables (excess of loss and aggregate stop loss) are $24.3M to $41.3M.
Reinsurance recoverable is routinely recognized as an asset on property/casualty insurer balance
sheets and is estimated at $41.3M (actuarial central estimate). The range is $25.0 million to
$84.2 million.
Mr. Johnson asked for clarification on MSF’s reinsurance.
Mark Barry, Vice President, Corporate Support reported that since 2003 MSF’s ceded premium
has been $28.7 million for the excess of loss program and has recorded recoverable of $12.8
million under the program. For the aggregate stop loss program, the risk margin to our reinsurer
is $15.7 million with a recoverable after 2003 of $24.3 million.
Mr. Johnson requested a better understanding of the value to MSF of reinsurance.
Mr. Greig compared reinsurance to homeowner insurance. Reinsurance is a strategic business
decision and is constantly evaluated to see if the risk transfer is worth the cost.
Mr. Johnson asked from which company MSF obtained its reinsurance.
President Hubbard explained that depending on the program offered, the companies include
Hanover Re, Lloyds of London, Axis, for example, and these programs provide layers of
coverage. The reinsurance is to protect MSF from a catastrophic financial loss such as an event
at the Capitol complex like an earthquake in the middle of the day. MSF tries to anticipate and
model what the potential exposure could be and purchase the reinsurance accordingly.
Mr. Greig went on to discuss claim administration expense and Towers Watson’s methodology
of examining recent relationships between claim payments and claim administration expense.
Their observations were that, from the date of an accident, MSF loss adjustment expense or
LAE (17 percent of benefit costs) is less costly than typical private carriers (21 percent). The
selected reserve provision of 12.9 percent of future loss payments recognizes that a significant
portion of LAE occurs when a claim is first reported.
Towers Watson’s overall conclusion as of June 30, 2012
Unpaid claims benefits – Actuarial Central Estimate
Medical $579.6 million
Indemnity $183.8
Unpaid claims administration expense $ 98.5
Total gross unpaid benefits & administration $861.9 million
Reinsurance (41.3)
Total net unpaid benefits & administration $820.6 million
Considerable uncertainty is associated with projections of unpaid claims
Low estimate, $692.6 million
High estimate, $954.8 million
Chair Brenneman called for questions from the Board.
Mr. Dykstra requested some clarification on the built-in inflationary estimations and the length
of time those will be applied and if they are subject to inflation increases in future years.
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Board Meeting Minutes
September 21, 2012
Page 9 of 24
Mr. Greig explained there are two estimations; one on indemnity severity trends for which he
applies 1 percent, and for medical trends he applies 7 percent reviewing trends for the past two
years. He further explained that economic factors and inflation considerations are embedded in
future projections.
President Hubbard explained that some benefits could be subject to inflationary increases and
other inflationary factors which further illustrates a key reason for the importance of MSF’s
equity level remaining strong.
C. Montana State Fund FY12 Reserve Recommendations – Laurence Hubbard, President/CEO
Mr. Hubbard explained that it is customary for MSF management to make recommendations
regarding the ultimate liabilities that are recorded for financial statements as well as items that
Towers Watson does not address in their recommendation, such as court decisions, other states
coverage and employers’ liability that create additional claims exposure.
He explained that the data table depicted above was designed to simplify a very complex
process when establishing MSF reserve recommendations. It distinguished each element of the
loss and LAE estimate plus accounts for the reinsurance recoverable estimate to arrive at the net
of $861.9 million for the Towers Watson estimate. MSF recommended some management
adjustments to Mr. Greig’s suggested loss reserves. Though the unpaid losses, LAE and gross
losses recommended by Towers Watson and MSF arrive at the same amount, MSF’s estimates
for the reinsurance return are $37.1 million and is slightly more conservative than Towers
Watson’s recommended $41.3 million. Management recommended a set aside of $44.4 million
in reserve strengthening to cover the risk of the assumed savings in HB334. This increased
reserve strengthening will allow MSF to hedge against long-term error on the assumed savings
for incurred liabilities. Management recommends $9.8 million in reserves for the estimated
liability of pending outcomes from court decisions. There is also a line item for other states
coverage and employers’ liability. This essentially allows MSF to provide coverage for
employers from Montana that go to other states to work. That exposure is $3.7 million. An
additional LAE of $7.2 million associated with these loss adjustments is recommended.
Management’s total recommended loss and LAE is $889.9 million.
Chair Brenneman called for questions from the Board and the public. There were none.
D. FY12 Preliminary Financial Report – Mark Barry, V.P. Corporate Support
Towers
Watson MSFUnpaid Losses $763.4 $763.4
LAE 98.5 98.5
Gross Loss and LAE $861.9 $861.9
Adjustments:
Reinsurance (41.3) (37.1)
Reserve Strengthenning 44.4
Court Decisions 9.8
Other States/EL 3.7
Additional LAE (MSF) 7.2
Net Loss and LAE Reserve $820.6 $889.9
Total MSF Recommended Loss and LAE:
Losses $784.2
LAE 105.7
Total MSF Loss and LAE $889.9
As of June 30, 2012 (in millions)
Montana State Fund
Board Meeting Minutes
September 21, 2012
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Mr. Barry clarified that MSF would be asking the Board to approve, based on the consulting
actuary’s analysis, the loss and loss adjustment expense reserves to be included in the financial
statements. Approval of the audited financial statements will be requested in a later meeting.
The following two tables display the FY12 recommended loss and LAE reserves compared to
the prior year and a condensed version of the preliminary balance sheet.
As of June 30, 2012 (Unaudited)
(in 000’s)
FY12 Balance Sheet Information
He noted that there was development on prior years of $2 million. In consideration of the
Towers Watson’s loss estimate, we are only adding to our loss reserves $5.5 million. The
suggested amount for MSF’s reinsurance recoverable is the amount that has been incurred for
those losses that attach to the reinsurance programs. We have an additional recoverable of $4.9
million under the excess of loss program due to the Montana Department of Correction’s bus
accident that occurred in 2008 and is experiencing significant development on those claims.
MSF also estimates an increase in the amount recoverable of $3 million in the aggregate stop
loss program. Management is recommending adding $12.4 million in additional reserve
strengthening to address the uncertainty in provisions of HB334. With the recommendation to
add $6.3 million to LAE reserves, total losses and LAE would increase $15.1 million from a
year ago to the total recommended level of $889.9 million.
Mr. Barry reported that policyholder equity or surplus increased from $296 million to $317
million which increases our equity by $21.2 million for FY11. There has been an increase in
Towers-Watson Best Estimate
FY 2012 FY 2011 Change
Current Accident Year Ultimate Losses 113,175 - 113,175
Prior Accident Years Ultimate Losses 2,453,185 2,451,215 1,970
Less: Cumulative Paid (1,802,934) (1,693,336) (109,598)
Net Loss Reserves (Towers-Watson) 763,426 757,879 5,547
MSF Management Adjustments
Est. Reinsurance Recoverable - Excess of Loss (12,807) (7,962) (4,845)
Est. Reinsurance Recoverable - Agg Stop Loss (24,289) (21,174) (3,115)
Other States Coverage and EL 3,704 4,847 (1,143)
Court Decisions 9,800 9,800 -
Reserve Strengthening 44,400 32,000 12,400
Total Losses 784,234 775,390 8,844
Loss Adjustment Expense Reserve 105,707 99,413 6,294
Recommended Loss and LAE Reserves 889,941$ 874,803$ 15,138$
Condensed Balance Sheet
FY 2012 FY 2011 Variance
ADMITTED ASSETS
Bonds 1,035,226,380 1,001,286,533 33,939,847
Equity Securities 141,839,697 137,532,240 4,307,457
Real Estate Investments 27,974,845 28,507,880 (533,035)
Cash and Short-term Investment 26,496,118 19,972,374 6,523,744
Securities Lending Collateral 149,464,962 89,189,742 60,275,220
Total Investments and Cash 1,381,002,002 1,276,488,769 104,513,233
Other Admitted Assets 110,799,115 108,417,183 2,381,933
Total Admitted Assets 1,491,801,117 1,384,905,951 106,895,166
LIABILITIES AND EQUITY
Reserve for Unpaid Losses 784,233,347 775,389,747 8,843,600
Reserve for Unpaid Loss Adjustment Exp. 105,707,227 99,413,137 6,294,090
Securities Lending Liability 149,464,962 89,189,742 60,275,220
Other Liabilities 134,727,835 124,570,785 10,157,050
Total Liabilities 1,174,133,370 1,088,563,411 85,569,959
Policyholders' Equity 317,667,747 296,342,540 21,325,207
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 11 of 24
invested assets of $44 million which doesn’t count the securities lending collateral. The
investments in bonds grew $34 million and equities $4.2 million. The real estate investment
refers to the building net of depreciation expense. The charts below show the invested asset
distribution as of June 30, 2012 (unaudited) compared to 2011and indicates that there is really
no significant change in distribution.
Mr. Barry reported that MSF is down $23 million in premium or about a 13 percent decrease
from a year ago but considering the 20 percent rate reduction this amount was expected to be
lower. The difference reflects some stabilization in payrolls and increase in payrolls that offsets
those changes.
Next, Mr. Barry discussed the income statement for the year and noted that the net income after
dividends was $23.8 million, up from 2011 by $1.4 million.
Mr. Barry explained that MSF determined there was a $7 million accounting error due to
applying the reinsurance credits incorrectly and had included that discrepancy in the
calculations for the FY12 end of period equity.
He then requested that the Board approve the Loss and LAE reserves of $889.9 million included
on our financial statements; both statutory and GASB.
84%
12%2%2% FY11
Bonds
Equity Securities
Real Estate
Cash/STIP
84%
12%
2% 2% FY12
Bonds
Equity Securities
Real Estate
Cash/STIP
Condensed Income Statement
FY 2012 FY2011 Variance
Net Premium Earned 150,482,457 173,605,442 (23,122,985)
Losses Incurred 119,493,829 130,505,436 11,011,607
Loss Expenses Incurred 23,370,622 32,871,562 9,500,940
Underwriting Expenses Incurred 23,517,807 30,480,452 6,962,645
Net Underwriting Loss (15,899,801) (20,252,008) 4,352,207
Net Investment Income Earned 44,544,238 44,070,315 473,923
Net Realized Capital Gains (Losses) 4,888,091 6,424,612 (1,536,521)
Net Income after Dividends 23,802,085 22,367,399 1,434,687
Prior Year End Policyholders' Equity 296,342,540 241,545,529 54,797,011
Net Unrealized Gains (Losses) on Investments 3,251,769 30,412,063 (27,160,294)
Change in Non-admitted Assets 1,295,951 2,017,549 (721,598)
Other Adjustments (7,024,598)
End of Period Equity 317,667,747 296,342,540 21,325,207
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 12 of 24
There were no questions from the Board.
E. Adoption of Montana State Fund FY12 Unpaid Loss and Loss Adjustment Expenses Reserve
Estimate – Laurence Hubbard, President/CEO
Chair Brenneman asked Board members if there were questions or if they were prepared to take
action.
Based on the actuary’s best estimate of unpaid losses and loss adjustment expenses, adjusted
for reinsurance recoverable and for President Hubbard’s recommendation for additional loss
reserves for Other States coverage, Employers’ Liability, reserve strengthening, and a
contingency for court decisions, undiscounted as of June 30, 2012,Wayne Dykstra made a
motion that the board adopt $784,233,347 as the unpaid loss expense reserve and
$105,707,227 as the unpaid loss adjustment expense reserve estimates for the financial
statements of the Montana State Fund for the fiscal year ending on June 30, 2012. Jim
Swanson seconded the motion. Chair Brenneman asked for any questions or comments from
those present. There being none, he called for the vote and the motion passed unanimously.
IV. Reserve and Financial Reports – Old Fund
A. Overview of Old Fund Statutes – Mark Barry, V.P. Corporate Support
Prior to this presentation, Mr. Dykstra requested clarification on MSF’s responsibility, financial
or otherwise for the Old Fund liabilities and if those didn’t exist, was MSF reporting the Old
Fund liabilities on its financial statements.
President Hubbard explained that the Old Fund liabilities are paid out of the State of Montana’s
General Fund and that these liabilities are not an expense to MSF, however, MSF administers
the claims processing for the Old Fund claims and those transactions are what will be reported
but the liabilities for the Old Fund are not reported on MSF’s financial statements.
Mark Barry noted that there are two statutes that require separation of the Old Fund claims and
expenses from the MSF claims and expenses. He advised the board that Section 39-71-2351,
MCA separates the Old Fund liability for funding of claims from the Montana State Fund (New
Fund). The legislature has determined that the most cost-effective and efficient way to provide a
source of funding for, and to ensure payment of the unfunded liability and the best way to
administer the unfunded liability is to separate the liability on the basis of whether a claim is for
an injury resulting from an accident that occurred before July 1, 1990, or an accident that occurs
on or after that date. Section 39-71-2352, MCA calls for a separate payment structure and
sources for claims for injuries of the Old Fund and the MSF. It requires a determination of the
cost to administer and pay claims of the Old Fund and separately determine the cost to
Loss and LAE Reserves
FY 2012
Net Unpaid Loss Reserves (Towers-Watson) 763,426,074
MSF Adjustments:
Estimated Reinsurance Recoverable (37,096,412)
Court Decisions 9,800,000
Reserve Strengthening 44,400,000
OSC and EL 3,703,686
Total Unpaid Losses 784,233,347
Loss Adjustment Expenses Reserves 105,707,227
Total Unpaid Loss and LAE 889,940,574
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 13 of 24
administer and pay claims of MSF. Administrative expenses and benefit payments for the Old
Fund and MSF must be funded separately from the sources provided by law. The MSF
independent actuary will project the unpaid claims liability of the Old Fund. "Adequately
funded" means the present value of: (a) the total cost of future benefits remaining to be paid;
and (b) the cost of administering the claims.” If in any fiscal year the Old Fund is not
adequately funded, any amount necessary to pay claims for injuries resulting from accidents that
occurred before July 1, 1990, must be transferred from the General Fund.
B. Old Fund FY12 Reserve Report – Russell Greig, Consulting Actuary, Towers Watson
Mr. Greig reported that Tower Watson’s objective in their analysis is to estimate the aggregate
amount of unpaid future claims benefits with a range of estimates. It includes a provision for
claim administration expense as well as a provision for future Department of Labor
assessments. In addition, because Montana statute requires an estimate of the present value of
unpaid liabilities for purposes of determining whether the old fund is adequately funded, it’s
necessary to forecast the timing of the payout. Mr. Greig noted that the Old Fund analysis
encompasses all injuries occurring prior to July 1, 1990. He then reviewed the methodologies
used to arrive at the aggregate amount of unpaid claims.
His indemnity observations are that in fiscal year 2012, payment activity has been consistent
with his projections. The range of unpaid loss indications were at a low of $5.9 million to a
high of $28.2 million. Unadjusted case reserves stand at $24.9 million, while case reserves
adjusted for development potential are at $26 million. The actuarial central estimate for unpaid
losses is below the middle of paid projections and their selected ultimates are slightly increased
from last year by $0.1 million. They are projecting a continued decline in indemnity payment
activity as the Old Fund claims age and he noted that the last payment is forecasted for fiscal
year 2049-2050. In recent fiscal years, actual medical payment activity has been above
expectations. They are forecasting that by June 30, 2013, indemnity payments will be $2.3
million.
In recent fiscal years, actual medical payment activity has been above expectations. Towers
Watson has been weighting this higher activity level into its projections. Long term patterns are
still given considerable weight in their selections.
There is a wide range of indications with a low of $13.6 million and a high of $58.3 million.
Unadjusted case reserves are $110.9 million while case reserves adjusted for adequacy,
development and inflation are $67.0 million.
Selected unpaid losses are significantly lower than the case reserve indications with the
actuarial central being $36.3 million. Mr. Greig stated that Towers Watson is increasing their
selected ultimates again this year by $3.6 million for medical. He stated Towers Watson has
been increasing their estimate of the medical losses in previous years at each evaluation as
follows:
$3.0M increase @ 6/30/11
$3.0M increase @ 6/30/10
$4.7M increase @ 6/30/09
$2.1M increase @ 6/30/08
$6.3M increase @ 6/30/07
$5.0M increase @ 6/30/06
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 14 of 24
They are predicting a less gradual decline in medical payment activity. Old Fund medical
payments have not been declining as expected over recent fiscal years; as a result, estimated
ultimate losses have been increased.
His conclusion on the aggregate amount of unpaid claims is that the ultimate cost of Old Fund
claims should increase $3.7 million and the total undiscounted future benefit payments is $48.5
million.
Mr. Greig provided a comparison of open claims by accident year as of June 30, 2011, June 30,
2012 and what was forecast for June 30, 2013. This comparison established that claims are
closing much slower so their forecasted claims number for June 20, 2012 has only been reduced
by two. The forecast of the timing of the payout provides a benchmark to test against in the
following year as well as to estimate the present value of unpaid liabilities. In order to establish
the timing, historical payment patterns are reviewed considering what is going on in the long
term and what has occurred in recent years. The selected payment patterns consider the impact
of statutory benefit changes occurring in the Old Fund years, June 30, 1990 and prior. Towers
Watson judgmentally considers the impact of prior court cases occurring on Old Fund claims
and recognizes the increasing maturity of old claims and then balances that to estimated total
unpaid claims. The forecast for 2010-2013 is $7.7 million.
In determining the claim administration expenses, Mr. Greig explained that recent relationships
between claim payments and claim administration expense are examined, which recognizes that
a large part of the expense occurs when the claim is first reported. He noted that claim
administration expenses, as a percentage of the claim payments, have been growing and
remarked that this trend is true for most workers’ compensation carriers; however, MSF is still
spending less than the industry. It reflects a greater investment into better claim management
procedures and it produces more appropriate (lower) claim payments. The selected provision
for claim expense is 14.4% of future loss payments which is a slight increase from 14.3% for
last year.
Montana law imposes a Department of Labor and Industry assessment with the maximum being
no higher than 3% of each year’s paid losses. Unlike current claims, there is no offsetting
income for this assessment. The selected provision for this assessment is 3% of unpaid loss.
Mr. Greig’s overall conclusion as of June 30, 2012 for estimated unpaid losses and claims
adjustment expenses is that the unpaid claim benefits for medical are $36.3 million and
indemnity is $12.2 million for a total of $48.5 million. Unpaid claims administration expense is
$7.0 million, the future DLI assessment is $1.5 million making the undiscounted claim related
unpaid amounts $57.0 million.
There were no questions from the Board or the public.
C. Old Fund FY12 Reserve Recommendations – Laurence Hubbard, President/CEO
President Hubbard asked Mr. Barry to present management’s recommendation.
Old Fund - Loss and LAE Reserves
FY 2012
Prior Year Ultimate Losses (Towers-Watson) 1,226,671,511
Change from Prior Year 3,790,972
Balance (Towers-Watson) 1,230,462,483
Less: Cumulative Paid 1,181,943,143
Add: Court Case Contingency 2,200,000
Net Loss Reserves (Undiscounted) 50,719,340
Add: LAE Reserve 8,442,365
Total Loss and LAE (Undiscounted) 59,161,706
Loss and LAE at Prior Year End 64,621,356
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 15 of 24
Mr. Barry stated there is an increase in loss selections of $3.8 million. He explained that due to
court decisions, MSF recommends an additional contingency reserve of $2.2M be included in
the Towers Watson recommendation. He recommended that the Old Fund undiscounted loss
reserve be set at $50.7 million and the loss adjustment expense reserve be set at $8.4 million.
When the $2.2 million is added in the total undiscounted reserve as determined by Towers
Watson, MSF management is recommending loss and LAE reserves of $59.1 million in the Old
Fund.
Chair Brenneman asked what the Department of Labor does to earn their 3 percent.
Mr. Barry stated that the Department of Labor is the regulator for worker’s compensation
benefits in Montana so they are paid an administrative fee for providing those regulatory
services.
D. Adoption of Old Fund FY12 Unpaid Loss and Loss Adjustment Expense Reserve Estimate –
Laurence Hubbard, President/CEO
Ken Johnson made a motion that the Board adopt for the Old Fund, based on the actuary’s best
estimate of unpaid losses and loss adjustment expenses for Fiscal Year 2012, plus a contingency
for court decisions, the amount of $59,161,706 undiscounted as of June 30, 2012. Wayne
Dykstra seconded the motion. The Chair called for questions or discussion from the board and
the public, there being none, he called for the vote. The motion passed unanimously.
V. Corporate Support
A. FY12 Final Budget Report – Rene Silverthorne, Controller
Ms. Silverthorne reported that net earned premiums were about 13 percent above plan at $150.5
million, originally planned to be $132.9 million. The plan factored in a 20% rate reduction but
that wasn’t experienced to that level due to an increase in reported payroll and only a very slight
reduction in policy counts.
She explained the overall budget for
FY12 was $4.6 million or 2.9 percent under the Board approved budget. If we were to exclude
the budget amendment of $4.5 million, the actual expenditures would have been under the
original budget by $127,612 or less than one tenth of one percent. Benefit payments would
have been slightly over the budget amount but operational expenses would have been under
budget. The budget amendment was requested because the estimates were too close to risk
SBP
Estimate Actual Variance
Actuals as %
of Budget
MSF Net Earned Premiums $132.9 $150.5 $17.6 113.3% (Pending Audit Review)
Actual as %
MSF Expenditures Budget Actual Variance of Budget
Operational Expenditures $46.7 $45.7 $1.0 97.8%
Claim Benefit Payments $109.9 $110.8 ($0.9) 100.8%
Total MSF Expenditures $156.6 $156.5 $0.1 99.9%
Budget Amendment $4.5 $0.0 $4.5 0.0%
MSF TOTAL VARIANCE $161.1 $156.5 $4.6 97.1%
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 16 of 24
going over budge and not having the authority to make benefit payments. She noted that claim
benefits account for the majority of MSF annual expenditures or 71 percent of the total FY12
expenditures of $156.5 million. The MSF operation expenditures comprise 29 percent of the
total budget.
Ms. Silverthorne went on to review the funding estimate of the Old Fund. The Old Fund no
longer has assets and is funded by General Fund transfers. For FY12, MSF had estimated the
total funding for the Old Fund would be $10 million and the actual expenditures were $9.8
million.
Chair Brenneman called for questions from the Board and the public, there were no questions.
B. Data Measurement Criteria for Premium & Incurred Losses for Potential Dividend Declaration
– Rene Silverthorne, Controller
Ms. Silverthorne explained that there is a requirement under the administrative rules that the
board must approve the date to value the premium and incurred losses on new and renewal
policies for potential dividend calculations purposes. Management is recommending June 30,
2012.
Wayne Dykstra made a motion that the Board approve management’s recommendation to
utilize June 30, 2012 as the date to value premium and incurred losses on new and renewal
policies from July 1, 2009 through June 30, 2010 for potential dividend calculation purposes.
The motion was seconded by Ken Johnson. Chair Brenneman called for questions or
comments, there being none he called for the vote. The motion passed unanimously.
VI. Public Meeting on FY12 Strategic Business Plan Performance
A. Presentation of Results – Ken Jeschke, Business Planning and Special Projects Coordinator
Mr. Jeschke reviewed the Board Meeting progression noting that the cycle begins with the
spring meeting and the presentation and approval of pricing actions for the next fiscal year. The
June meeting provides the forum for the presentation and approval of the Business Plan and
requisite budget for the upcoming fiscal year. This meeting provides the discussion of the
results of the recently completed fiscal year and how they compare to the Business Plan
presented and approved the previous June. The Business Plan is divided into two distinct
sections: 1) Key Success Measures – They are quantitative in nature and form the financial
foundation of our planning efforts and are prominently displayed in our Business Plan
publication; and 2) Enterprise-Wide Initiatives – Although these have obvious financial
implications, they are generally qualitative in nature and each is supported by a unique Project
Charter, led by a Project Manager(s), and guided by an Executive Sponsor/Owner.
Funding Actual as %
Estimate Actual Variance of Estimate
Expenditures
Operating Expense $218,270 $208,620 $9,650 95.6%
ALAE 220,537 187,706 32,831 85.1%
Benefit Payments 8,766,803 8,568,523 198,280 97.7%
Total Expenditures $9,205,610 $8,964,849 $240,761 97.4%
Administrative Costs $829,525 $810,534 $18,991 97.7%
Total Funding $10,035,135 $9,775,383 $259,752 97.4%
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 17 of 24
Our Key Success Measures were:
Generate Net Earned premium of $132.9 million
o Achieved $150.5 million
Achieve Fiscal Year Loss Ratio of 76.7 percent
o Achieved 79.4 percent
Achieve Expense Ratio of 32.3 percent or Less
o Achieved 31.2 percent
Attain Investment Income of $41.0 million
o Achieved $49.4 million
General Net Operating Income $24.0 million before dividend
o Achieved $29.8 million
Enterprise Wide Initiatives categories and Executive Sponsors are:
Workforce - Rick Duane, Dick Root and Nancy Butler
Customer Service – Peter Strauss, Dick Root, Al Parisian and Mark Barry
o Workplace Safety
o Document Management
o Refine Tiered Rating
Claim Medical Management – Peter Strauss and Dick Root
o Legislative Reform
o Provider Relationships
o Medical Expertise on Claim Files
Infrastructure – Mark Barry and Nancy Butler
o Enterprise Risk Management
Workforce
Success Measures Results
Complete FY 2011 apprenticeship pilot
and recommend future actions (October
2011)
Completed September 2011.
Develop a comparison/analysis of Claims
Examiner training formats and
recommend future actions (March 2012)
Completed March 2012
Finalize on-boarding program outline and
template (March 2012)
Completed March 2012
Deliver leadership development program
on MSF business knowledge areas with
80 percent overall satisfaction rating
(April 2012)
Delivered by April 2012 with additional
training in June. Overall satisfaction rating of
80.4 percent
Train leaders in MSF business knowledge
areas with a 70 percent pass rate (April
2102)
Delivered by April 2012 with additional
training in June. Overall pass rating of 82.9
percent
Customer Service
Success Measure Results
Achieve Fiscal Year loss ratio for Work Safe
Champions graduate businesses at or below
FY loss ratio of 61.8 percent vs. PLAN of
76.7 percent. Class III combined
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 18 of 24
FY2012 plan. Decrease accident frequency
by 3 percent for June 2010 WSC graduates
frequency increased, but over loss costs
were reduced.
Graduate 75 percent of WSC Class IV in
June 2012
72 percent graduation rate (policy
cancellations)
WSC post-graduates engagement through
participation in safety education programs
WSC Alumni provided local safety
presentations, electronic distribution of
safety articles and participated in Safety
Seminars
Deliver 50 MSF Speakers Bureau events
including safety messages through a variety
of communication vehicles. Deliver 60 state
wide safety seminars with 80 percent
satisfaction level.
126 Speakers Bureau events were
delivered. 87 state wide safety seminars
were delivered with 90 percent satisfaction
level.
WorkSafeMT participation including funding
and in-kind assistance
MSF provided financial support, leaders
and staff were active on the Board and
Committees, and provided experts for
SafetyFest presentations
Implement a document management system
(150 claim/policy) including Info Page
allowing users to directly modify document
language and layout
Info Page deferred to FY13. All other
documents implemented as planned.
Educate MSF stakeholders on changes to
tiered rating program by May 2012 and
implement changes for rates effective July 1,
2012
Extensive internal training to underwriters,
customer service specialists and safety
management consultants. Board provided
program overview and agents notified.
Programming completed ahead of
schedule and implemented February 2012.
Claim and Medical Management
Success Measures Results
Communicate medical management changes
to stakeholders consistent with HB334 by
August 1, 2011.
Medical management law change
meetings held throughout the state
FAQs for providers published July
2011
Create a provider relations program and
develop measures for provider relations effort
by October 1, 2011
Provider relations program created
July 2011
Provider and Claims Examiner
customer surveys crafted and
administered.
Develop measures to monitor medical
outcomes for claims by October 1, 2011
Performance measures recommended with
partial implementation
Implement HB334 Stay At Work/Return to
Work program by June 30, 2012
New SAW/RTW program to meet
statutory requirements implemented and
training completed
Infrastructure
Success Measures Results
Align and link ERM with FY2013 business Evaluation/ranking of MSF top risks
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 19 of 24
planning and budgeting processes by January
1, 2012
occurred October 2012 with Project Team
and Executives
Deliver risk mitigation response plans for 3-5
high impact risks, including actions,
responses, monitoring and reporting by
January 1, 2012
Mitigation Response Plans for 5 high
impact risks submitted to Executives for
consideration in planning November 2012
Establish customized reporting and
monitoring of ERM to meet MSF’s needs by
January 1, 2012
Risk Matrix populated and continues
to be reviewed and monitored
Risk Committee established and
meeting monthly to review risk action
plans and new/emerging risks
Establish risk users guidelines for Risk
Owners to assist in preparation for
Risk Action Plans
ERM transition plan approved by
ESPM November 2011
Trains MSF staff to ensure smooth transition
of the ERM process throughout the
organization by January 1, 2012
MSF employees trained on ERM process
and risk reporting December 2011
Key Success Measures KSM summary
Enterprise-Wide
Initiatives Summary
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 20 of 24
Chair Brenneman called for questions from the Board and from the public; there were none.
VII. President/CEO Compensation and Incentive Plan
A. Compensation and Incentive Plan Update – Neville Kenning, Hay Group
Mr. Kenning stated that the purpose of his presentation was to provide context in the public
setting for when the board moved into the private setting to discuss the CEO’s compensation.
He reminded board members that MCA 39-71-2317 sets authority for the Board to appoint and
set compensation for the CEO and the additional statute of MCA 2-18-103 exempts the
president’s position from the state’s classification and compensation plan. The current plan for
the CEO had its genesis back in 2000 when a policy was adopted by the board to set the policy
position at 95% of the national average. The reason it was set at 95% was the consideration of
the Montana factor, which stated that the labor rate in Montana is not as high as the national
average. The market target was revisited in 2004 and a regional cut of State Fund CEO’s was
taken into account. The President and CEO has both a base salary and an incentive opportunity.
The Hay Group has been consulting with state funds since October 1989 and as a response to
the increase in the frequency of requests for compensation data, Hay Group has for the past 16
years conducted an annual state fund CEO Compensation survey. This is conducted in
December each year as the majority of State Fund CEO compensation reviews for non-state
agency state fund CEO’s occur in the period January 1 – March 1. Mr. Kenning summarized
the findings of Hay’s December 2011 survey in which 24 funds participated.
As in previous years, there is not a strong correlation between the size of the fund in terms of
premium income/number of employees and the CEO compensation. The strongest correlation
is between the Groups and the CEO compensation. The analysis indicates that the level of base
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 21 of 24
salary and incentive compensation is strongly linked to the extent to which the Board has the
“freedom” from state government constraints to set a compensation package based on the
national/regional insurance market rather than the state government agency head market within
a particular state.
Mr. Kenning emphasized that while it is not the intention of the Hay Group to present specific
recommendations for the compensation of the CEO within this report, it is important to set out
the factors that are typically taken into consideration in setting CEO compensation. They
include 1) current pay relativity to the chosen market; 2) current mix of fixed and variable pay;
3) time in position, not that Hay Group advocates paying for tenure, but with time comes
experience and organizational knowledge; 4) the investment in retention versus the cost of
replacement; and, the most important of all 5) the performance of the incumbent against the
performance standards established.
In summary, as of December 2011, the average total cash compensation for incentive eligible
CEO’s was $419,011, an increase of 2.0 percent from the previous year. The average total cash
compensation for the 9 Group C funds is $296,848, an increase of 2.76 percent over the past
year.
Mr. Kenning stated that MSF’s guiding principles say that all change in pay, whether for the
CEO or all employees, is performance based.
Chair Brenneman called for questions from the Board.
Mr. Dykstra noted that Hay Group had prepared a questionnaire for the senior executives,
collected their responses and then consolidated and forwarded that information to the board
members. He wondered if Board members could also provide questions to be included in the
questionnaire.
Mr. Kenning said the questionnaire is designed by MSF, Hay Group’s role is that of protecting
the confidentiality and impartiality in collecting the responses and distributing them to Board
members. Board members could absolutely add any questions they want to see included in that
document.
Rick Duane, Vice President of Human Resources at Montana State Fund
Mr. Duane reported that in June of 2011, the Board approved the President and CEO incentive
program for FY12. A few years ago the net earned premium computation was taken out of the
plan with the intent to focus on the bottom line rather than the top line. Net operating income is
the gatekeeper, nothing happens unless that is met. Mr. Duane explained the breakdown of the
percentage weighting.
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 22 of 24
The results for net operating income were $5.8 million better than planned and just shy of
target. The loss ratio came it at 2.7 percent worse than planned therefore there is no payout for
that element of the plan because it did not achieve its threshold. The net investment income was
$44 million which exceeds outstanding and caps out at the calculation for outstanding. The
expenses ratio was 1.1 percent better than planned and just shy of target and our enterprise-wide
initiatives were rated at 81 percent. This results in a CEO Incentive plan is 15.1448 percent for
FY 2012.
Chair Brenneman called for questions.
VIII. President/CEO Compensation and Incentive Plan
Introduction – Notice of Closure of Meeting Joe Brenneman, Chair of the Board
Chair Brenneman asked Mr. Hubbard if he wished to waive his right of privacy to his individual
performance review. Mr. Hubbard stated that he did not wish to waive his right to privacy, he
would however waive his right if the board wished to consult with Mr. Kenning, Nancy Butler
or Rick Duane. Chair Brenneman clarified that Mr. Hubbard would be present for a portion of
the meeting but then would leave for the board’s private discussion. Chair Brenneman closed
the meeting and stated that it would be reopened after the discussion of the President/CEO’s
individual performance review for action by the Board on the President/CEO’s compensation.
XI. President/CEO Compensation and Incentive Plan – Closed Meeting
A. Call to Order
B. President/CEO’s Compensation/Incentive Plan Performance Review
X. President/CEO Compensation and Incentive Plan
Chair Brenneman called the meeting back to order at 3:05 pm.
A. Introduction – Chair of the Board
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 23 of 24
Chair Brenneman noted that the agenda reported that Chair Best was to give an introduction and
he noted that she wasn’t there and he didn’t have one so he moved to the next agenda item.
B. President/CEO’s Annual Compensation and FY12 Incentive Plan Payment
He called for discussion or questions from the Board, there were none.
Ken Johnson moved that Laurence Hubbard, President and CEO of the Montana State Fund, in
accordance with the level of achievement of performance objectives in the President/CEO’s
Incentive Plan for fiscal year 2012, receive a payment of 18 percent of his fiscal year 2012 base
salary earned and have it reflected that this adjusts the enterprise wide initiatives to 90 percent.
Jim Swanson seconded the motion. Chair Brenneman called for discussion from those present,
seeing none he called for the vote. The motion passed unanimously.
Chair Brenneman called for any additional motions.
Mr. Dykstra made a motion that the annual base compensation of Laurence Hubbard, President
and CEO of Montana State Fund, be set by the board at $273,000 effective September 8, 2012.
Ken Johnson seconded the motion. Chair Brenneman called for discussion from members of
the Board and members of the public; there was none. The vote was called for and the motion
passed unanimously.
C. FY13 Budget Amendment
Chair Brenneman noted that the last action item for this meeting was to pass a budget
amendment for FY13.
Ken Johnson made a motion that the Fiscal Year 2013 budget be amended to include the
increase to the President/CEO’s base compensation and the payment due for the achievement of
the Incentive Plan. Jim Swanson seconded the motion. Chair Brenneman called for questions
or comments, there being none, he called for the vote. The motion passed unanimously.
XI. Old Business/New Business
Mr. Dykstra noted that during his CEO review preparation interviews with MSF Executive Staff, he
became concerned that MSF may be unprepared for the imminent issue of the potential retirement of a
significant percentage of eligible employees. He made a motion that Mr. Hubbard and staff prepare a
report for the November meeting advising the Board how MSF plans to address the retirement issue and
MSF’s strategic vision.
Chair Brenneman noted that the issue before them should be addressed as a component of strategic
planning and specifically addresses the issues of retirement likely facing MSF. He noted that a motion
probably wasn’t necessary, the Board could simply request the report.
President Hubbard assured the Board members that such a report could be prepared but requested
further clarification regarding the specifics that Mr. Dykstra wanted addressed.
Mr. Dykstra stated that he did not believe the resources to adequately address the issue of a large
number of staff retirements was available within the existing framework of the MSF organizational
structure due to everybody wearing so many hats and being over tasked.
Chair Brenneman advised framing the question or instruction in the framework of what policy the Board
would like to see addressed which is planning for continuity in light of the retirement issues facing
MSF.
Montana State Fund
Board Meeting Minutes
September 21, 2012
Page 24 of 24
Mr. Johnson also recommended that this issue has been looked at through Enterprise Risk Management
and that previous work could be utilized to provide the report Mr. Dykstra recommended.
President Hubbard stated that MSF staff will prepare a report specifically focused on the impending
retirement of staff and key personnel turnover related to strategy going forward and what options are
available to us. He also noted that this would be included on the agenda as an action item for the
November Board meeting.
XII. Public Comment
Mr. Dykstra commented on the willingness of MSF staff to meet with him individually and share their
candid insights regarding Mr. Hubbard and MSF. He said he wanted to convey his pleasure of working
with the MSF team. He noted that they are first class people and give him sound advice and insights
and that every one of them is a keeper. He is proud to be part of this organization.
President Hubbard thanked the Board and his staff for the tremendous support he receives as the
President/CEO. He noted that he gets unblemished, unfiltered feedback from his Executive Staff
regarding all issues that affect MSF and it makes him able to do his job well for the Board.
There were no other items.
Jim Swanson made a motion to adjourn the board meeting, Wayne Dykstra seconded the motion. There
being no discussion, the vote was taken and the motion passed unanimously.
The meeting was adjourned at 3:21p.m. The next scheduled board meeting will be held on Friday,
November 16, 2012 at Montana State Fund, 855 Front Street, Helena, Montana in the first floor Board
Room.
Respectfully submitted,
Verna Boucher Special Assistant to the President/CEO