monitoring options for sap businessobjects

16
BO Monitoring Basics Tamas Foldi – [email protected]

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The presentations goes thru on different monitoring options for SAP BusinessObjects XI and 4.0.

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Page 1: Monitoring options for SAP BusinessObjects

BO Monitoring BasicsTamas Foldi – [email protected]

Page 2: Monitoring options for SAP BusinessObjects

www.starschema.net

Agenda

Q&A

Using the JMX Connectors

SAP Monitoring for BO 4.0

SAP Monitoring for BO XIr3.x

Starschema Monitoring Tool

Page 3: Monitoring options for SAP BusinessObjects

www.starschema.net

Who we are?

DWH Development / Operation

Technology Partners

Products

www.starschema.net

Page 4: Monitoring options for SAP BusinessObjects

www.starschema.net

Starschema BOXI Monitoring

Originally developed for XI, XIr2Support XIr2, XIr3, XI3.1

BO4.0 not, and never be supported

Versions and features Free Version

• Logon probe• Crystal Reports and Web Intelligence Probes

Commercial Version• History check – checks the job server

functionalities as well

Page 5: Monitoring options for SAP BusinessObjects

www.starschema.net

Business Objects Enterprise Monitoring

“Almost” Official SAP Monitoring Released as a “labs” product Works with XI 3.x and XI R2 Able to detect potential stability and

performance issues Access information by running queries in the

CMS database Provided by SAP SDN (SAP Developer

Network). Not supported officially by SAP.

Base of the BO40 Monitoring application

Page 6: Monitoring options for SAP BusinessObjects

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Business Objects Enterprise Monitoring

Java based, integrated add-on The monitoring probes are JAVA based, operating system

independent. The solution is very flexible so you may stage the implementation.

Flexible output The result from the monitoring probes are in XSLT format

so they can be consumed in a market monitoring tool where rules, alerts and actions can be defined and implemented.

Easily extendable By default it is not able to monitor server status,

Starschema has its own, proven test probe which is able to provide this information. It is deployed and in-use in many of our customers infrastructure.

Page 7: Monitoring options for SAP BusinessObjects

www.starschema.net

Business Objects Enterprise Monitoring

Provides the following test probes CMS Logon Logoff Crystal Reports service through Page and Cache

Server Crystal Reports service through Report Application

Server Desktop Intelligence Service Web Intelligence Service CMS ping CMS cache CMS database connection Starschema server status

Page 8: Monitoring options for SAP BusinessObjects

www.starschema.net

Business Objects Enterprise Monitoring

Page 10: Monitoring options for SAP BusinessObjects

www.starschema.net

Monitoring in BO40

New application in BO40

FeaturesBoth live and historical data

Performance, KPI, availability, response times, peak loads

Monitoring dashboard

Inbuilt workflows, email alerting

JMX and other 3rd party connectors

Historical database (for external reporting)

Page 11: Monitoring options for SAP BusinessObjects

www.starschema.net

Monitoring Terms

Metrics / Derived MetricsPerformance, availability and host metrics

User can create his own (like No. sessions / CPU)

Watches“If server enabled and server status is not running

then send warning email to”

ProbesSimulates the different functionalities (user logon,

database logon)

AlertsSpecial watches, where alert is enabled

Page 12: Monitoring options for SAP BusinessObjects

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Architecture

Runs in APS (and AJS)

Supports cluster/failover (active-passive)

It is advised to put it on a separate APS server

Probes can be written in Java using SDK

Page 13: Monitoring options for SAP BusinessObjects

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Architecture

Page 14: Monitoring options for SAP BusinessObjects

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3rd Party connection

JMX = Java Management Extensions Access from external application

Refresh metrics

Poll and subscribe model

Supported by all monitoring tools

Dedicated connectorsIBM Tivoli

SAP Solution Manager

Page 15: Monitoring options for SAP BusinessObjects

www.starschema.net

Historical Database

Derby databaseUniverse can “see” it

Ability to create custom reports for SLA reporting

Page 16: Monitoring options for SAP BusinessObjects

Tamas Foldi – [email protected]

Thank you