monitoring and evaluation management of a training program
TRANSCRIPT
Monitoring and Evaluation
Management of a Training Program
Control & Monitoring Phase
• Essential PM Processes
– Review of Preparation Processes
– Setting Standards
–Tracking and Status Reporting
– Change Management
• Tools
–Templates
Control & Monitoring Phase
• Starts when the work results are generated by execution.
• Monitors and insures what are executed complies to the work plan, and the deliverables are acceptable based on the quality metrics agreed with the customer.
Control & Monitoring Phase
• Feedbacks information for “execution” to perform corrective measures
• Ends when final deliverables meet the prescribed quality standards, and accepted by the customer
Risk AnalysisWhat could be possible events or conditions that will serve as threats to the successful implementation of a training program?
Evaluation
• Management function• Assesses the extent by which training
has been carried out and program objectives have been attained
• Seeks to obtain feedback or information on the effects of the training program
Evaluation
• Seeks to answer the question:
“Is the training program worthwhile?”
Methods of Evaluation
Reaction Level Evaluation Learning Level Evaluation Job Behavior Level Evaluation Organizational Level Evaluation Ultimate Value Level Evaluation
Sample Reaction Effects Questionnaire.docx
Evaluating Training Results Objectives: What do we hope to accomplish Conditions before training: What specific conditions
prevail which make training necessary Records/Documentation: What records or training
should be kept what data should be collected? Conditions after the training: What changes have taken
place? Other Factors: What factors other than training may
have contributed Results: What have we accomplished?
Evaluation
Program Evaluation Operation Evaluation Impact Evaluation
Summary and Conclusion
Management of a Training Program
Summary & Conclusion
• The training manager must be able to analyze, design, develop, implement, and evaluate the training program.
(1) Clarity of Purpose
(2) Training Plan is a helpful tool to outline the series of activities of the training
(3) Training Content – content outline, checklists, written guide
Summary & Conclusion
(4) Training Methodology – appropriate use
(5) Training Activities– Preparation and Quality Planning– Actual Conduct– Monitoring and Evaluation– Post Training Activities
(6) Training Documentation and Reporting
Use of Templates
EfficiencyCreating StandardsDocumentationEasy Retrieval
Sample Templates
• ManagerSelfEval.doc
• Project_Plan_Template.doc
• OrgChgMgtPlanTemplate.doc
• Meeting_Minutes_Template.doc
• Quality_Plan_Template.doc
• Project_Budget_Template.xls
• Project_Budget_Planner.xls
• Risk_Management_Plan_Template.doc
• Monthly_Status_Report_Template.doc
Thank you!