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Openframe Media Player Transparent Video Wall Other Models Accessories MONITOR SIGNAGE MODELS V3.2

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Page 1: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

• Openframe • Media Player • Transparent • Video Wall • Other Models • Accessories

MONITOR SIGNAGE MODELS

V3.2

Page 2: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1 OPENFRAME SIGNAGE

1-1. Keep temperature (Mandatory) 1-2. Consider using a cooling & heater solution(Mandatory) 1-3. Do not disassemble Handle, Fan or Side bracket(Mandatory) 1-4. Check Screw hole depth to avoid LCD panel damage(Mandatory) 1-5. Please install cooling system when exposed to direct sun light(Mandatory) 1-6. Use the side bracket to mount into an enclosure 1-7. Refer to brightness of according to ambient luminance 1-8. How to measure fan noise when it is installed indoors 1-9. Be careful not to damage the cable within an enclosure

2 MEDIA PLAYER

2-1. Install dust filter & keep temperature 0°C ~ 40°C(Mandatory) 2-2. Minimum distance between media player and structure(100mm) 2-3. the importance of periodic cleaning for ventilation area (Mandatory)

3 TRANSPARENT SIGNAGE

3-1. Preparation for Installation 3-2. Portrait mode: Rotate the set clockwise 90° (Mandatory) 3-3. Attach the product by using the screw holes (Mandatory) 3-4. How to connect cable assembly 3-5. Reference guide to the ventilation hole of enclosure 3-6. Reference guide to lighting set up 3-7. Reference to storage place(AD Board & Media Player) 3-8. Dimension of screw holes(26TS30MF/47TS30MF) 3-9. Recommendation: Lighting should be 600 LUX or more 3-10. Recommendation of operation Time

4 VIDEO WALL 4-1. Precaution when moving and handling 4-2. Installing the product 4-3. Tiling Displays (How to join Sets) 4-4. How to daisy chain monitors 4-5. Function Setting(Multivision Configuration) 4-6. Setting the Installation Menu 4-7. Setting the Tile Mode 4-8. Setting the Picture ID 4-9. The Heat Distribution of 47WV30

CONTENTS

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Page 3: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-10. Guide for installing the signage to reduce gap 4-11. White Balance Calibration Instruction 4-12. How to prevent the panel falling out

5 84WS70(84 inch UD Signage) 5-1. Keep temperature 0°C ~ 40°C(Mandatory) 5-2. The Handles are removable 5-3. Do not use a screw that is longer than 19.8mm (Mandatory) 5-4. Dimension of 84WS70MS 5-5. Use the Eye-Bolt Bracket to lift 5-6. Use the vesa screw holes for stand 5-7. Guide for Screw Size (Mandatory)

6 The other check point 6-1. Do not install such as face down or face up direction 6-2. Avoid installing the in-door signage at out-door 6-3. Guide for installing when product is close to the window 6-4. The TV module applied model & Image sticking 6-5. Enclosure design guide to prevent dust (Indoor) 6-6. Check the Baud Rate & RS-232C cable 6-7. Keep the distance for embedded installation 6-8. Firmware update by SuperSignElite-c 6-9. Guide for how to install correctly to the bracket 6-10. How to check Signage power off history 6-11. Digital Signage SW download method 6-12. SuperSign SW download method 6-13. Signage SW version box label mark 6-14. Avoid installing the product at oily environment when mounting to the wall by using a wall mounting bracket 6-15. Check the Input Label when Signage is set up with a PC/Media Player 6-16. Do not spray directly onto the screen when cleaning the monitor by using a cleaning liquid 6-17. Check the Guide Spacer when installing wall mount 6-18. Be careful not to fall off the wall metal material 6-19. Check the USB device is bad or not

CONTENTS

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Page 4: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

7 Accessories

7-1. How to connect the Stand

7-2. How to clean Touch Overlay 7-3. How to connect the OPS with KT-OPSA

CONTENTS

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Page 5: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

OPENFRAME SIGNAGE

1-1. Keep temperature (Mandatory)

When designing the enclosure, the temperature inside the enclosure must be maintained as optimal temperature

The Measurement method for checking the operating temperature inside the enclosure

Enclosure

Openframe Signage (eg. 47WX50MF)

5cm

Thermal sensor 5cm

5cm Example 1. Should install a thermal sensor inside the enclosure. There are three location for thermal sensor. (backside of the top , backside of the middle, backside of the bottom) 2. On this basis of you measuring the temperature, Ensuring that you keep the temperature

47WX50MF

> 0°C ~ 40°C

72WX70MF

> 0°C ~ 50°C

5

Page 6: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1-2. Consider using a cooling & heater solution (Mandatory)

To maintain the temperature inside the enclosure, you should consider using a cooling and heater solution such as an air conditioner, heat exchanger, or combined cooler and heater depending on the external environment. (Please see below examples) You could also employ an air flow circulation system and air curtain* between the front panel and the enclosure.

Example 2 : Enclosure (Heat exchanger) Example 1 : Enclosure (Just fans)

Example 4 : Direct Air Cooling Solution Example 3 : Enclosure (Air conditioner)

Air Curtain Air Curtain

Air Curtain Air Curtain

Heater

Membrane Filter

FAN

Humidity Sensor

Protection glass

Recommend to design the exterior of the enclosure to meet with the IP65 standard. Use a dust filter to prevent dust .(At air inlet and outlet )

Filter should be used for filtering out bugs, dust and water. For preventing from rust of lead frame in circuit board, operates the Heater if relative humidity is high.

*Air curtain : Air flow circulation system between the front panel and the enclosure. 6

Page 7: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1-3. Do not disassemble Handle, Fan or Side bracket (Mandatory)

Do not disassemble the parts such as Handle, Fan or Side bracket for preventing of product safety & function problem

Handle

Side bracket

Fan

*47WX50MF

47WX50MF

72WX70MF (No Handle, Side bracket)

Fan

1

2

[ Rear side ]

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Page 8: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1-4. Check Screw hole depth to avoid LCD panel damage(Mandatory)

You must use the side screw holes when mounting the panel The Side screw holes are M4.0 Tap , Torque 4~5Kgf.cm, pitch 0.7mm The Screw hole depth of the panel is: 9.0mm (Max) If a screw is longer than 9.0mm, it may cause damage to the LCD panel It is advisable to only use spring washer-type screws.

Side Hole

47WX50MF

47WX50MF

▪Example : Spring washer type

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Page 9: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

You must use the side screw holes when mounting the panel The Side screw holes are M6.0 Tap ,Torque 4~5Kgf (Top and bottom sides: 5 holes for each, left and right sides: 3holes for each) The Screw hole depth of the panel is:16.0mm(Max) If a screw is longer than 16.0mm, it may cause damage to the LCD panel

47WX50MF

Side screw hole of panel

72WX70MF

72WX70MF

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Page 10: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1-5. Please install a cooling system when exposed to direct sun light (Mandatory)

NOTE

• To prevent sunlight, consider to attach a UV film on the glass

• For Example-Using a canopy may prevent the enclosure temperature increasing due to direct sunlight.

Example

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Page 11: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1-6. Use the side bracket to mount into an enclosure

1-7. Refer to brightness of according to ambient luminance

• You should use the side bracket to mount the signage display into an enclosure.

• This is measurement of 47WX50MF’s Auto Brightness Control function

Ambient Luminance

(Lx)

Brightness

(nits)

0 410

10 415

25 419

50 421

100 602

200 784

300 1131

400 1850

500 2024

Bri

gh

tnes

s (n

its)

Side Bracket

47WX50MF

Ambient light (Lx)

Auto Brightness Control Curve(47WX50MF)

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Page 12: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1-8. How to measure fan noise when it is installed indoors

• Avoid installing the product in indoor environment. It can cause noise issue • If you are possible to measure the noise level of this product in indoor environment, please do it using the below picture as guidance • If measurement value meet the specification, it shows that the product operating correctly

1m 1m

Canopy

Enclosure

Front Back

72WX70MF

Front ~55dB

Back ~65dB

<Noise measurement spec>

NOTE

• During the measurement, please turn off the Air Cooler in the enclosure

72WX70MF

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Page 13: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

1-9. Be careful not to damage the cable when installing within an enclosure

13

Expansion PCB (Accessory)

Enclosure

• When designing the enclosure, please ensure that there is enough space in order to prevent the Expansion PCB cable being damaged and ensure that it is installed carefully

72WX70MF

Page 14: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

2-1. Install Dust filter & keep temperature 0°C ~ 40°C (Mandatory)

• Embedded Mount Condition • Application model : NC1000, NA1000, NA1100, MP500, PC100 • Minimum distance between media player and structure : 100mm distance to X,Y,Z axis direction • Should install dust filter in ventilation area • When the unit is operating, you must keep temperature inside being 0°C ~ 40°C

100mm

100mm

100mm

100mm

100mm

Ventilation

Ventilatio

n

Ventilatio

n

Hot air Cool air

▪ Dust filter

Enclosure

Media player

MEDIA PLAYER

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Page 15: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

2-2. Minimum distance between media player and structure (100mm)

• Monitor Back Cover Mount Condition • Application model : NC1000, NA1000, NA1100, MP500, PC100 • Minimum distance between player & structure : 100mm distance to X,Y,Z axis direction • 0°C< Ambient temperature <40°C

Structure

Structure

Structure Structure

100mm

100mm 100mm

100mm

Piggy bag type

2-3. The importance of periodic cleaning for ventilation area (Mandatory)

• Clean ventilation area for dust using vacuum cleaner periodically (once in 2~3 months) * Make sure to turn off the signage, media player and enclosure fan when cleaning

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Page 16: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

3-1. Preparation for Installation

TRANSPARENT SIGNAGE

• Preparation for Installation • Please refer to the “LVDS Pin Map Guide” in the manual.

Preparation Items

(26TS30MF/47TS30MF)

• Need to purchase separately the below items

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Page 17: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

3-2. Portrait mode: Rotate the set clockwise 90°(Mandatory)

• Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the front. (The AD board should support portrait mode)

3-3. Attach the product by using the screw holes (Mandatory)

Landscape

Portrait CAUTION

• The 26TS30MF model don’t support the portrait mode because of module characteristic

• Transparent Signage enclosure construction.

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Page 18: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

3-4. How to connect the cable assembly

Cable assembly

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Page 19: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

3-5. Reference guide to the ventilation holes if in an enclosure

3-6. Reference guide to lighting set up

• Transparent Signage enclosure construction

• Transparent Signage enclosure construction

Front view Side view Back view

Opening the door view

Working display with enclosure Side type lighting Ceiling type lighting

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Page 20: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

3-7. Reference to the storage place (AD Board, Media Player) • Example of the storage place which is located under enclosure

▪ Storage space for equipment

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Page 21: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

3-8. Dimension of Screw Holes Transparent Signage enclosure construction Dimension of Screw Holes : You should use M3 screws to mount the monitor. There are 16ea(26”),20ea(47”) prepared screw holes on the rear side of the product. Caution : The length of screw can vary according to the thickness of the enclosure guide frame. So please ensure that you check this.

[Screw hole of backside for 47TS30MF]

[Screw hole of backside for 26TS30MF]

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Page 22: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

3-9. Recommendation: Lighting should be 600 LUX or more This product must be installed with lighting. The Lighting must be installed behind the product so that the display can be seen clearly.

NOTE The minimum required lighting luminance can vary according to the environmental conditions and enclosure design.

Example of lighting

Installing a certain object behind the screen may require additional lighting.

Side type lighting

Ceiling type lighting

600 lux or more

600 lux or more

3-10. Recommendation of Operation Time

Model Name Panel Type Static Display Dynamic Display

47TS30MF PD Panel Max. 18 hours / day 24 hours / day

26TS30MF TV Panel Max. 2 hours / day Max. 8 hours / day

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Page 23: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-1. Precautions when moving and handling

Video wall

Please adhere to the warning signs printed on the box.

Don’t tumble the Set box sideward down.

Don’t lie on or lean on the Set box.

Precaution

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Model: 47WV30MS 47WV30BR 47WV30BS 47WV30-BAAM 47WV30-BAAL 47WV50BR 47WV50MS 47LV35A 55WV70BS 55WV70MS 55WV70MD 55LV35A 55LV77A 55LV75A

Page 24: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Precaution when Handling It is advised to move the set as a team of at least 2 persons. When you move the actual set, please use one hand on grabbing the handle and the other support under the set.

CAUTION This way up/ Fragile/ Keep away from rain/ Stacking limit 4.

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Page 25: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Causes & Phenomena of the Line Defect

The line defect could occur on your set if you strike on the edge of the set.

LOG (LINE ON GLASS) DEFECT

If there has been a shock on Module Left/Top Corner, then you might see at the Left/Top LOG Crack or Horizontal Line Defect

COF (CHIP ON FILM) DEFECT

Shock on Module Top Side Top COF Crack Vertical Line Defect

Shock on Module Left Side Left COF Crack Horizontal Line Defect

[ Line defect picture ]

[ External damage]

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Page 26: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Do not Drop / Collide & Install with enough airflow

Be careful not to drop / collide the sets with the floor or with each other. Ensure that you Install in a space with enough airflow

Panel

Panel

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Page 27: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-2. Installing the Product

Cut Packing Strap of the Box.

Remove the Upper Box.

Cut Tape on the Box.

Open the Box and remove the top packing.

Open the Poly Bag. Undress the Poly Bag.

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Page 28: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Lift up the Set using the SIDE/BACK Handle. Remove Bottom packing when lifting up the Set.

With one hand under the set and the other hand grabbing the set, move the set.

Lay the back of the Set down on the table.

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Page 29: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Use the cushion or Pad when you lay the face of the Set downward.

Connect IR receiver to use remocon. And then, connect power code.

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Page 30: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Remove L-brackets before Installation Remove the L-brackets from each corner of the monitor before installing it.

NOTE Keep the removed L-brackets and use them when moving the monitor later.

CAUTION When you connect Monitor sets for multivision, you may find that the screen color is not the same across all the Monitor sets. If you want to adjust the screen color manually, please refer to the Installation Manual. When you install multiple Monitor sets onto a wall, attach the IR Receiver to all the sets, or use an RS-232C cable to connect them and then attach the IR Receiver to the first set.

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Page 31: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-3. Tiling Displays : How to Join Sets - Installing Set 1

The numbers assigned in this example (#1,#2, #3, #4) are used to demonstrate the installation procedure to ensure that it is easy to follow. These numbers have nothing to do with the Set ID that is used to operate the remote control. Set the guide bracket into the bracket groove using screws and mount the set to the wall mount plate or the wall.

Example of 2 x 2 tiling

The wall mount plate is shaded in gray in the illustration to help you see it.

[ For 47WV30 ]

NOTE

LG recommend that the Tiling Display is used for Video Wall product

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Page 32: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-3. Tiling Displays : How to Join Sets - Installing Set 2

Join Set 2 to Set 1 using the guide brackets on the top side of Set 1 and mount the two sets to the wall mount plate or the wall. Remove the guide brackets after mounting the sets.

The sets joined with the guide brackets

<Rear view of the set with the wall mount plate>

The sets after removing the guide brackets

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Page 33: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Unscrew the guide bracket screws from the rear of the set and remove the guide brackets. Once the screws are removed, the guide brackets will drop. You need to remove them through the gap on the sides of the set. This can be done only when there is enough space between the set and the wall mount plate or the wall to unscrew the screws. (Please check whether there is enough space to remove the screws before fixing the guide brackets.)

Removing the guide bracket through the side gap

How to remove the guide brackets

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Page 34: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-3. Tiling Displays : How to Join Sets - Installing Set 3 Fix the guide brackets to Set 3 following the steps above, and loosely mount the set to the wall mount plate or the wall.

Minimize the space between the sides of the sets using the U-shaped fixture. When the sets are firmly mounted to the wall, remove the U-shaped fixtures.

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Page 35: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-3. Tiling Displays : How to Join Sets - Installing Set 4 Loosely mount Set 4 to the wall mount plate or the wall and minimize the space between the sets using the U-shaped fixtures. When Set 4 is firmly mounted to the wall, remove the U-shaped fixtures. Remove the guide brackets. See <How to Join Sets - Installing Set2,3>. Now the 2 x 2 tiling is complete. You can tile in various combinations, such as 3 x 3.

Set 4 joined to the rest of the sets (2 x 2 tiling)

CAUTION The guide brackets for tiling should only be used to join sets and should be removed once they are joined. The guide brackets should only be used as the assisting tool when tiling sets. The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount (800 x 400). (Each set must be firmly mounted to the wall mount plate or the wall.) The guide brackets must be removed once the sets are joined. When joining the sets without removing the guide brackets, extra caution is required to prevent damage due to the set weight. The U-shaped fixtures must also be removed after mounting the set to the wall mount plate or the wall.

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Page 36: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-4. How to Daisy Chain Monitors

RGB Cable

15-pin D-Sub Signal Cable (Max 3m)

DVI Cable

DVI Cable (Max 3m)

NOTE "Input signal may be degraded or lost when multiple monitors are connected. For DVI, in general, up to 12 monitors can be connected via the DVI Out port (at the recommended resolution) if the signal is stable and there is no cable loss. (If you want to connect more than this number of monitors, we recommended that you use a distributor.) When the tile mode is configured via DVI cables, only the monitor that receives first signals can play HDCP-encrypted content. (The DVI Out port does not support HDCP). If the signal cable between the product and your PC is too long, make sure to use the DVI (RGB) booster or DVI (RGB) optical cable. If input signals are received through the HDMI/DP cable, multiple monitors cannot be connected via the DVI Out port"

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Page 37: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

DP Cable

DP Cable

In case of 55LV77A, 55LV75A

NOTE

If the signal is stable and there is no cable loss, in general, up to 25 Monitors can be connected via the DP Out port (at the recommended resolution). If you want to connect more than this number of monitor, it is recommended to us a distributor. When the Tile Mode is configured via DP, max. 8 monitors can play HDCP-encrypted content. If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable If input signals are received through the DVI/HDMI cable, multiple monitors cannot be connected via the DP Out port.

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Page 38: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-5. Function Setting (Multivision Configuration) 1/2

1. IR Receiver connection. 2. Connecting the Power code

3. Set ID setup for each set.

4. IR Receiver removal for all sets except for Set 1. 5. Signal cable connection.

IR Receiver

Remote control IN port

(example) 2x2 Set

Set ID:1 Set ID:2

Set ID:3 Set ID:4

Assign the “Set ID” to each Set as below:

1

3

2

4

5

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Page 39: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-5. Function Setting (Multivision Configuration) 2/2

6. Connect the Monitor sets, in series, using an RS-232C cable.

7. Installation Menu setup.

8. Tile Mode setup.

Refer to.. “ Setting the Installation Menu”

Refer to.. “ Setting the “Setting the Tile Mode”

6

7

8

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Page 40: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-6. Setting the Installation Menu (1/2)

If you press the MENU button on the remote control for more than five seconds, the main menu appears and then disappears. The input data is also displayed in the upper left corner of the screen.

Press the "0" button four times. Press the OK button.

When the Installation Menu is displayed, select the item you want.

1

2

3

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Page 41: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

4-6. Setting the Installation Menu (2/2)

Menu Description

Signage Mode Operation

Decide to work all functions of 'Signage Mode Operation' or not.

15Min Force Off Turns off the monitor if there is no input for more than 15 minutes. "No" is the recommended default value setting.

4 hours off Turns off the monitor if there is no input on the remote control for more than four hours."No" is the recommended default value setting.

Wake On LAN Turns on the monitor remotely using LAN.

Total Set ID Sets the maximum value for picture IDs.

DPM Enters energy saving mode if there is no input signal.

Software Update Sets whether to use NSU (Network Software Update).

Power On Status Decide to select working status of Monitor Set when turn on main power.

Input Source Change

Decide to change input source or not by setting 'Input Source Change' as Yes(Change possible) or No(Change impossible).

Menu Display MENU key does not work if 'Menu Display' is set to No.

OSD Display Decide to display OSD or not by setting 'OSD Display' as Yes(Mark) or No(No Mark).

Min Volume Decide 'Min Volume' between changing range 0 to 100.

Max Volume Decide 'Max Volume' between changing range 0 to 100.

Power On Default With the power turned on, you can set the 'Input Source' and 'Volume’ options.

Input Source Set whether it is turned on by the set input source or by the last stored input source.

Volume This sets whether to apply the Volume Level or not when the power is turned on.

Aspect Ratio With the power turned on, you can set the 'Aspect Ratio' option with the pre-defined value.

Intelligent Auto If the setting is Yes, Display is automatically arranged through resolution size when you change the resolution at the first.

Factory Reset If it is set to No, 'Factory Reset' under OPTION is disabled.

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Page 42: MONITOR SIGNAGE MODELS - LG PARTNER 360 · • Portrait Layout(Only supported for 47TS30MF) • To install in portrait mode, rotate the set clockwise 90 degrees when looking at the

Menu Description

LG IR Operation Set ‘LG IR Operation’ to On(Work) or Off(Do Not Work) to enable or disable the remote control.

Local Key Operation

Decide to operate ‘Local Key’ or not by setting ‘Local Key Operation’ as On(Work) or Off(Do Not Work).

Sync Mode With ‘Sync Mode’ enabled, other monitor connected to RS232 can play a single content file from the Elite-w such as a video or an image simultaneously.

Baudrate Changes the RS232 communication speed for controlling your monitor. It can be set to 9600 or 115200.

Pivot Mode Inverts the screen display according to the settings.. The available options are Off, On or Auto.

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4-7. Setting the Tile Mode In Tile Mode you can view an image in a larger scale by connecting multiple monitors.

Tile Mode Off: An input image is not enlarged, and the same image is shown on all connected monitors. Tile Mode On: An input image is enlarged according to the value in the H. Set Count and V. Set count fields.

When using 9 monitors

Example: 2 x 2 Example: 3 x 3

Tile ID

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4-8. Setting the Picture ID (1/2) Picture ID is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. The set receiving the IR signal communicates with another set via the RS232 connector. Each set is identified by a Set ID. If you assign the Picture ID using the remote control, only displays with the same Picture ID and Set ID can be controlled remotely.

2X2 Multi-Vision (Total Set ID: 4) Set IDs are assigned as shown in the picture.

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4-8. Setting the Picture ID (2/2)

1. Press the ID On (Red) button on the remote control.

2 If you press the left/right buttons or press the ON button repeatedly, the Picture ID cycles through OFF and 1 to 4.Assign the ID you want.

If you assign the Set ID to each set with multi-vision, and then assign the Picture ID using the red button on the remote control, the key command is displayed for the set with the same Set ID and Picture ID. A set with different Set IDs and Picture IDs cannot be controlled by IR signals. Refer to the Set ID on page 46 for assigning a Set ID. The maximum value of the Picture ID can be set in the Total Set ID menu. Please refer to the Installation Manual for more information on the assignment of a Total Set ID

NOTE For example, if the Picture ID is assigned to 2, the upper right display (Set ID: 2) can be controlled by IR signals. For each set, you can change the settings for the PICTURE, AUDIO, TIME, OPTION, NETWORK and MY MEDIA menus or the hot keys on the remote control. If you press the ID OFF (Green) button, the Picture IDs for all sets are turned off If you then press any button on the remote control, all sets will start working again The Picture ID function may not work during MY MEDIA operating.

1 2

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4-9. The Heat Distribution of 47WV30 Refer to below fig 1&2, showing heat distribution of 47WV30’s video wall installed (2x2) Heated air flows upward The adjacent area temperature is higher by 4oC more than the non adjacent area When installed as a video wall, the top position product's temperature is to be highest

[fig1.Front side view] [fig2.Rear side view]

*Ambient temperature: 25oC

[10 x 3 video wall’s Heat Distribution]

adjacent area

Non adjacent area

The top position

The bottom position

The top position product's temperature is higher than bottom position

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4-10. Guide for installing the signage to reduce gap To reduce gap, use the product weight itself & force it to the center

[ 2X1 Installation Guide ] [ 1X2 Installation Guide ]

[ 2X2 Installation Guide ]

1. Align product to product by utilizing the weight of the product 2. Install product by utilizing the weight of the product and applying force to the center 3. Install product in the same way as above.

1 2 3 4

1 2

3 4

B. Installation Guide

Product → Product → Product → Product

A. Installation Steps

* Applied Model : 42WL10, 47WL10

[ gap picture]

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4-11. White Balance Calibration Instruction

A. Preparation for calibration

A-1. Version Matching of Video Wall Monitor F/W and SuperSign C for Working Compatibility

(1) IR receiver is needed for manual adjustment (2) ‘Set ID’ setting must be done before calibration. (3) Before calibration, it is necessary to turn on the monitor at least 2 hour.

A-2. Setting for calibration

48

Models 55LV77A-7BL, 55LV77A-5BL, 55LV75A-7BL, 55LV75A-5BL 47/55LV35A all

F/W version

SOC 3.00.10 or later 3.00.01 or later

Micom 1.19.8 or later 8.02.0 or later

Models 55WV40MS 55WV70MD 47WV50BR 47WV30 all

F/W version

SOC 3.24.03 or later 3.01.22 or later 3.00.14 or later 3.10.20 or later

Micom 1.14.3 or later 3.02.5 or later 1.17.1 or later 2.05.2 or later

SuperSign C 2.1.1.0

NOTE(Very Important!) If the F/W version is lower than ones above you must update

SuperSign C RS232C : RS-232C connection

(out→in)

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B. Flow Chart of Calibration

1st step

Calibration

(SuperSign Elite-C)

2nd step

Manual Adjustment

(SuperSign C or

IR Remote control)

START

Measure

Calibration

Measure

Manual Adjustment

END

You can check the brightness

and color temperature

To check calibration result

Check White Balance

1) Recommendation for values

About the way of 2nd step, refer to Appendix.

Duplication function is not recommended.

Calibration time depends on the “Pattern Level”. You can improve accuracy of Color Temperature with 33 level

49

Bad

Good

Gamma 2.2

Create Gamma Table Enable

Pattern Level 9

Luminance

47WV50BR

55WV70BS

55LV35A all

55LV75A all

400

47WV50MS

55WV70MS

55LV77A all

600

Color Temperature 10000K

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C. Appendix 1 : Manual Adjustment guide C-1. Two ways of manual adjustment

1) Manual Adjustment with SuperSign C > You can adjust white balance manually by changing R/G/B gain > Except some special cases such as broadcasted video wall, You should not change R/G/B

offset value. It may cause side effects to the whole color level. Note) In case of white balance adjustment at broadcast station, it can be needed to control R/G/B offset because it should be adjusted based on color temperature of broadcast camera. )

Warning (Very Important!) If the set the gain value to 192 or higher, some color may not be rendered properly. Because the max gain value is 192

Recommend changing gain value under 3 steps per each color, if you want to change

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2) Entering ‘White Balance Adjust’ menu by using remote controller

51

Case A) Pressing hot key of new remote controller Case B) Entering ‘White Balance Adjust’ of installation menu by using any kinds of remote controller

Press the [MENU] button for more than five seconds

Press the [ 0 ] button four times. Press the [OK] button

The input data is displayed in the upper left corner of the screen

You can enter to ‘White Balance Adjust’ menu directly by pressing ‘W/BAL’ hot key on new remote controller

Item 55LV75/77A 47/55LV35A 47WV50 55WV70 47WV30

New remote controller applied

Yes Yes Yes No No

Hot key availability (Case A)

Yes Yes Yes No No

Entering installation menu (Case B)

Yes No Yes Yes Yes

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C-2. Recommendation test pattern (in case of 3x3)

1) The test pattern needs to be moved and scaled up and down for comparing “White color” between 2x2 signage video wall displays

* Check point: White and gray color

Check! Check! Check!

Check!

1st Step

2nd Step

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C-3. Calibration pattern

1) Test Patten

C-4. R/G/B gain manipulation

Symptom Action

Greenish case

Reduce Green gain

Increase Red & Blue gain

Yellowish case

Reduce Red & Green gain

Increase Blue gain

Reddish case

Reduce Red gain

Increase Green & Blue gain

Symptom Action

Magenta color case

Reduce Red & Blue gain

or

Increase Green gain

Bluish case

Reduce Blue gain

Increase Red & Green gain

Cyan color case

Reduce Green & Blue gain

Increase Red gain

or

or

or

or

or

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D. Appendix 2 : Troubleshooting

54

Calibration pop up message Resolution

Set to the maximum luminance Reduce the target luminance level to a proper range. Set ISM mode to normal.

Set to the minimum luminance Increase the target luminance level to a proper range.

Fail to adjust color temperature

Please manually adjust Gain Value

Adjust manually.

Fail to change backlight Set both Energy saving and Easy Brightness of Picture menu to off.

Fail to change the mode Check the control connection such as RJ45, RS232.

Fail to set RGB Gain/offset Adjust manually.

Check the control connection such as RJ45, RS232.

Fail to find sensor error Make sure your sensor is connected well to the unit being calibrated.

Problem Resolution

Did Calibration fail? Refer to the Version Matching chart. And If needed update both SOC(Flash) and Micom to the latest version.

Is there any abnormal working at SSC or monitor? (e.g : R/G/B gains are over 192 after calibration or SSC is hang-up or terminated abnormally and so on.)

Check “Create Gamma Table” and calibrate again. If the result is same, please adjust manually. Note) If you set color temperature as over 11000, “Create Gamma Table” should be checked for stable working.

Is the white color different between video wall screens after calibration?

More than 2 screens may have individual color and brightness uniformity, this lack of uniformity could make them to look different. So proceed the manual adjustment white balance more correctly.

There is color mismatching after calibration.

Did you use Duplication function?

There could be problem when you use Duplication function because of the uniformity of panel. If you used Duplication function to reduce processing time, we’d like to recommend doing calibration without “Create Gamma Table”.

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E. Appendix 3 : Auto Set ID Guide (Only 47LV35A, 55LV35A, 55LV55A, 55LV75A, 55LV77A)

55

E-1. Two ways of Auto Set ID 1) By using SuperSign C

1

Monitor executes Auto Set ID. 2

Select the 1st monitor daisy chained by RS-232C and Click the Auto SET ID button

Reassign Set ID number in SSC like below 3

2) by using user remote controller

1 Select “Set ID Setup” in Installation Menu

Execute “Auto Set ID”. 2

E-2. Before & After Auto Set ID

Before) Connect IR Receiver and RS232

Cable such as shown in the following picture.

After) Set ID of all sets is sequentially set by

RS232 connection order automatically.

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4-12. How to prevent the panel falling out

Whenever you move the set, please try to use the handle on the rear side If you move the set without using the rear handle, be careful not to touch the front of the panel (Especially, center of the bottom of panel) If you touch it strongly, the panel may go into inside of the module

Panel got into the inside of module (Defect point)

If the panel has got into the inside of the module, please refer to below guide

1

2 Loosen the screws from the near of defect point (5 screw or more)

Lay the back of the set down on the table

Defect point

3 Lift the set using the back handles(4ea) and shake the set up and down slowly

4 Check panel be in good or not and then joint screw again

Example of 55LV75A

Rear side

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5-1. Keep temperature 0°C ~ 40°C(Mandatory)

When installing this model, the temperature around the set must be maintained between 0°C and 40°C.

Ambient Temperature : 0℃ ~ 40℃

84WS70MS model

When you use a enclosure for this model. To maintain the temperature inside the enclosure, you should consider using a cooling and heater solution. Refer to 1-2 section of this guide

Room

84WS70(84 inch UD Signage)

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5-2. The Handles are removable

The Handle can be removed from Set. The Handle fixing Screw : M4 x L12.0 (With Spring Washer)

[84WS70MS rear side]

Handle

Handle

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5-3. Do not use a screw that is longer than 19.8mm (Mandatory)

You must use the screw holes when mounting the model The Mounting screw holes are M8.0 Tap, Torque 10~12Kgf.cm, pitch 1.25mm The Screw hole depth of the panel is:19.8mm (Max) If a screw is longer than 19.8mm, it may cause damage to the LCD panel It is advisable to only use spring washer-type screws.

▪ Example : Spring washer type

Wall mount screw hole

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5-4. Dimensions of 84WS70MS

Refer to below the dimension of 84WS70MS

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5-5. Use the Eye-Bolt Bracket to lift The Eye-bolt bracket is designed to be used to lift the set up Attach the bracket to the product using the two screws provided Eye-Bolt Bracket & Screws are provided with product Do not use a screw that is longer than 12mm

1. Installing in Landscape Position

2. Installing in Portrait Position

1

2

[Screw for Eye-Bolt Bracket]

M4,L12

[Eye-Bolt Bracket]

Screw hole for Eye-Bolt Bracket

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5-6. Use the vesa screw holes for stand When need to assemble the stand for the 84WS70, you can use the vesa screw holes

Vesa screw holes position

Screw hole for stand

Ex) Stand

[ With stand ] [ stand base]

[ stand screw]

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5-7. Guide for Screw Size (Mandatory) Please avoid using incorrect screw size when installing 84WS70 If screw length excessively long , it can cause LED backlight damage by contacting LED Array and screw

[ Defect Image]

Black spots

Refer to the below image for screw size

In case of installing protective glass

[ Black Spot ] [ Normal ]

63

[Screw falling out ]

User Hole Depth of CAS : Max 9.0 mm

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[Face down installation]

[Face up installation]

6-1. Do not install such as face down or face up direction

[Sheet separated] [Egg mura]

NOTE When installed in a face up or down installation , Those are not covered by warranty.

When installed face up or down, it may occur as “sheet separated” or “Egg mura”.

Other check point

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6-2. Avoid installing the in-door signage at out-door

NOTE In door signage may not be covered by warranty, if it is installed in an out door

In order to install in-door signage at out-door, you have to consider below condition.

A. Keep the temperature 0°C ~ 40°C.

When designing the enclosure, the temperature inside the enclosure must be maintained between 0°C and 40°C. (Refer to Openframe signage section 1-1)

B. Consider using a cooling & heater solution.

To maintain the temperature inside the enclosure, you should consider using a cooling and heater solution such as an air conditioner, heat exchanger, or combined cooler and heater depending on the external environment. (Please see below examples) You can also employ an air flow circulation system and air curtain between the front panel and the enclosure. (Refer to Openframe signage section 1-2)

C. Please install a cooling system when exposed to direct sun light

For Example-Using a canopy may prevent the enclosure temperature increase due to direct sunlight. (Refer to Openframe signage section 1-5)

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6-3. Guide for installing when product is close to the window

NOTE In case of installing without a cooling system, the module damage is not covered by warranty

• when you install the signage close to the window, keep the distance and install the cooling system to prevent the high temperature problem

A. Keep enough space between Signage and window B. Install the cooling system to prevent the high temperature

> Recommend to keep distance more than 10cm

> For cooling system refer to 1-2 section

Window Signage

Keep distance more than 10cm

> 10cm

[ Cooling Fan installed ]

[ Defect picture by without cooling ]

Module dark Module damage

Cooling system

Air flow

Install sun visor

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6-4. The TV module applied model & Image sticking • when installing the model with the applied TV module, be careful about putting into portrait mode and image sticking to use it properly

A. The TV module applied model list

B. Portrait mode

Model Information Module Portrait support

Image sticking

26TS30MF 26" Transparent TV module X weak

38WR50MS 38” Stretched TV module X weak

42WL10MS 42" LED Signage TV module O weak

47WL10MS 47" LED Signage TV module O weak

84WS70BS 84“ LED Signage TV module X weak

• To install in portrait mode, rotate the set counterclockwise 90 degrees when looking at from the front.

[ For 42WL10MS, 47WL10MS]

C. Image sticking & Warranty

• If a fixed image displays on the screen for a long period of time, it will be imprinted and become a permanent disfigurement on the screen. This is “Image sticking” and not covered by the warranty • To prevent image sticking, do not play a fixed image for more than two hours

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6-5. Enclosure design guide to prevent dust (Indoor)

• Glass

Protected with Thermal Tempered Glass in Screen Area.

Glass shall be AR (anti-reflection) or AG (anti-glare) coated.

• FAN and Temperature Control

FAN is required to intake Air cool ambient air into the Enclosure and Circulate Air inside.

Inside temperature must be maintained between 0°C and 40°C (by Fan Speed control or ETC)

• Filter

Filter is Attached to Air-intake hole of Enclosure and shall be checked to clean at least 3-month

carefully choose the appropriate filter according to the installation environment.

• Wiring (Power, Signal Cable)

The Hole, such as power cable and signal cable, Must be sealed to prevent the dust

• Enclosure

The enclosure shall be fabricated from aluminum, powder coated steel, or stainless steel

and have structural elements to guide air flow. As shown in the figure below

Recommend to design the enclosure to meet with IP rating

Airport / Bus stop / Railroad station / Mall Subway

IP 5 X 6 X

Cooling FAN

Must maintain 0 ~ 40 °c inside the Enclosure

Enclosure

Ventilation Holes

Protective Glass (Tempered vandal glass)

Air flow gap 25~50mm

20cm WALL

Filter (to prevent dust)

Filter (to prevent dust)

NOTE To prevent dust, filter should be attached in the ventilation holes and bottom of the enclosure

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6-6. Check the Baud Rate & RS-232C cable • when you connect the signage to the control system with RS-232C cable, you have to check that the RS-232C cable is a crossed type, and the baud rate of control system & signage is 9600

Signage

[ Signage ] [ Controller System ]

(1) Check RS-232C Cable type : LGE use crossed type cable. (#2~#3, #3~#2)

(2) Check the Baud rate in your controller and Signage

1) In controller system - Baud Rate : 9600 - Date Length : 8 bit - Parity Bit : None - Stop Bit : 1bit

2) In signage - Baud Rate : 9600

RS-232C cable

69

RS-232C Configurations

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6-7. Keep the distance for embedded installation • For embedded installation, please make sure that a space of more than 10 cm is left on all sides of the screen to ensure good ventilation. • Please make sure that the temperature in the surrounding area does not exceed 40 °C.

A. Keep the distance between Signage and rear wall

Rear wall

Signage

Keep distance more than 10cm

> 10cm

Cooling system

B. Install the cooling system to prevent the high temperature

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6-8. Firmware update by SuperSignElite-C

① Log-in SuperSignElite-c with ID : Admin and PW : 0000 ② Check a monitor to upgrade firmware file ③ Select [Upgrade] tab ④ To upload firmware file, Click the [Select File] button and choose the valid file ⑤ To control the packet size, select [Segment Size] ⑥ To start sending firmware file to the signage, Click [Upgrade] button

[ Procedure ]

Segment Size indicates the default data size for the file transfer.

It is recommended to extend the timeout or reduce the segment size in the low network bandwidth environment.

• Segment Size

Segment Size.

128KB

256KB

512KB

1MB

• Changing Timeout

1. To change timeout value, click the button in the Monitor View

2. Modify the time out in the Setting window

3. Click [OK] button.

[Setting Window]

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• Upgrade function is supported if the S7 monitor is connected to network. With not available model or serial connection, upgrade panel is disabled.

[ Note ]

[Case of selecting not available model]

• The upgrade function is not supported in 47WV30 series and 55WV70MD.

Platform Model Name F/W Version FW Update

S7 Series

42/47/55VS20 3.10.02 or later O

42/47VX30 3.10.00 or later O

42/47/55WS10 3.82.00 or later O

47WV30 3.10.05 or later N/A

47WV50 3.00.01 or later O

55WV70MS 3.14.00 or later O

55WV70MD 3.01.11 or later N/A

42/47WS50 3.03.01 or later O

32WL30 3.00.01 or later O

42/47/55/60WL30 3.00.01 or later O

47WX50MF 3.00.01 or later O

42/47WL10 3.00.01 or later O

55WS50 3.00.01 or later O

TSP500 3.00.01 or later O

38WR50 3.00.01 or later O

72WX70 3.00.01 or later O

[List of models support firmware update function]

• If you find signal in the monitor view, check the connection between monitor and SuperSignElite-C

Success Progressing Failure

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6-9. Guide for how to install correctly to the bracket

A. To keep the correct portrait direction

• Check portrait mode in manual of product

B. Should use the all of VESA hole’s 4point

C. Should install keeping the vertical

Bracket

Signage

Keep the vertical on the ground

Case1) clockwise Case2) counterclockwise

( X ) ( O )

VESA hole

[ Signage rear side ]

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6-10. How to check the Signage power off history When need to check power off history, refer to below guidance

1

A. The applied model list

Applied Model 42/47/55VS20 72WS70MS 42/47WL10

42/47VX50 72WX70MF 42/47VX30

55WV70MS/BS 47WX50MF/CF 84WS70MS/BS

32WL30/32WL30 55WV70MD

TSP500 38WR50

Using the “SVC Remote”, Push “IN START” Button

B. How to check power off history

• SVC Remote

3 Check the Power Off Status List

2 Enter password is “0413”

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Status List Reason

POWER_OFF_BY_REMOTE_KEY Using Remote Control

POWER_OFF_BY_OFF_TIMER Using Timer Off Function

POWER_OFF_BY_SLEEP_TIMER Using Sleep Timer Function

POWER_OFF_BY_FAN_CONTROL Due to Fan trouble

POWER_OFF_BY_INSTOP_KEY Due to Instop Key - Instop is Monitor set initialization before factory shipment

POWER_OFF_BY_AUTO_OFF Using Auto Off Function - If it has No signal, Auto DC Power off after 15 minutes.

POWER_OFF_BY_RS232C Using RS-232C

POWER_OFF_BY_4HOUR_OFF Using 4 Hour off Function

POWER_OFF_BY_LOCAL_KEY Using Local Key

POWER_OFF_BY_CPU_ABNORMAL Due to Abnormal Case

POWER_OFF_BY_INV_ERROR Due to Module Inverter Error

POWER_OFF_BY_DPM Due to DPM(Display Power Management) -Display DC Power off.

POWER_OFF_BY_ACDET AC Power off (when disconnected Power cable)

POWER_OFF_BY_RESET Factory Reset (Option Menu)

POWER_OFF_BY_SWDOWN After completed SW download

POWER_OFF_BY_UNKNOWN 1. Failed to read Status PWR Off. 2. No record PWR Status.

C. Power off history

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6-11. Digital Signage SW download method

[ Step ]

Internet homepage access( www.lgecommercial.com) Select ‘DIGITAL SIGNAGE’ Select ‘PRODUCTS’ ‘PRODUCTS’ menu select (ex. ‘Monitor Signage’, ‘LED’, ‘84WS70’) Select ‘DOWNLOAD’

Select ’Software’

3 4 5 6

1

2

1 2

3

4

6

~

5

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6-12. SuperSign SW download method

[ Step ]

Internet homepage access( www.lgecommercial.com) Select ‘DIGITAL SIGNAGE’ Select ‘SUPPORT’ and ‘Download’ Select ‘SuperSign SW’ Download SuperSign Software

3 4 5

1

2

3

1 2 ~

4 ~ 5

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SuperSign SW The latest SW Version (`14.07)

SuperSign_Lite/ Editor/Player v2.1.5.0

SuperSign_C v2.1.1.0

[ SuperSign SW ]

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6-13. Signage SW version box label mark To strengthen the visibility of software version of Signage product, manufacturer

subsidiaries have been started to attach software version label on the box. Therefore any person can check software version applied on the box label

A. Background

B. The applied model & date

• Model: Signage all It is applied on models produced after middle of January 2014 It is excluded from manufactured product for the subsidiaries of LGESP and LGERA

• It was proposed from subsidiaries that SW version be marked in product box label in order to identify easily

C. How to check SW version mark

• Date: Middle of January 2014

Example: 55WS50MS

[ Design ] [ Picture ]

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• If the product is installed where there is a abundant of oil mist and where it might be exposed to oil, the product can be damaged by oil which can cause the product to fall off from the wall mounting bracket and could cause personal injury.

Example Wall mounting bracket

Oil mist

6-14. Avoid installing the product at oily environment when mounting to the wall by using a wall mounting bracket

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6-15. Check the Input Label when Signage is set up with a PC/Media Player If the lnput Labels are set for the DTV, the screen sharpness may not be good (“PC” and “DTV” label work differently, it is because their input signal level is different) Please change the input label (DTV PC)

A. How to change

3

1

2

[ In case of HDMI connection]

As- Is To-Be

[ After changing the Input Label ]

PC

Press the INPUT button (to access the Input list)

Press the blue button ( Input Label) Change the Input Label (DTV PC)

1 2

3

4 Check the screen sharpness

4

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Example Cleaning Liquid

6-16. Do not spray directly onto the screen when cleaning the monitor by using a cleaning liquid When cleaning the monitor, gently rub with a soft cloth If you use the cleaning liquid, please do not spray directly. Instead, use a cloth moistened with a little liquid If you spray it directly, it can cause defects to the module

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Example of 47WS50

6-17. Check the Guide Spacer when installing wall mount

Please check the Guide Spacer whether it is installed or not If the Guide Spacer is not installed, it can cause defects of product such as “No signal by remote control”. because key button is pressed by wall mounting bracket

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Guide Spacer

Key Buttons Wall Mounting Bracket

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Example of 47LV35A

6-18. Be careful not to fall off the wall metal material

When you make a hole of the wall in order to install the product , metal material of the wall can be inserted between module and back cover . And it can be cause abnormal screen If you install product in the wall, please be careful not to fall off metal material in the product from the wall

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[ Abnormal Screen]

[ Installation Environment ]

T-Con Board

Metal material is inserted module

[ Defect Cause]

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Example of 42WS50BS

6-19. Check the USB device is bad or not

USB device defect can cause an abnormal screen such as “Image broken” or “No signal” If you experience symptoms as the below image, please check the USB device is bad or not For example, you can check by replacement with other USB

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[ Image broken] [ No signal]

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7-1. How to connect the Stand

1

2

When need to use the stand, refer to below guidance

Place a soft cloth on the table and carefully place the product on it with the screen facing downward

Use the screws to fix the stand on the rear side of the product as shown the image

NOTE

Accessories can be optional and are not included for all models. Stand kit can be different depending on the product, So please refer to manual in products

< In case of 32LS33A>

< In case of 32LS33A>

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Accessories

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7-2. How to clean Touch Overlay(KT-T650) When cleaning the Touch Overlay, please gently rub with a soft cloth

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A. Touch Overlay

B. How to clean Touch Overlay

• LGE provides Touch Overlay as an accessory and it can only be used with 65LS33A

KT-T650 65LS33A

Separate Pentray the bottom of the set from product Place a soft cloth on the table and carefully place the face of the set downward

Loosen the screw and separate Side /Bottom/Top Bracket from product

2

3

Pentray

1

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Separate 65” Touch Overlay and gently rub the back of the glass using a soft cloth

After cleaning, please assemble Side /Bottom /Top Bracket

4 5

Assemble the Pentray

6

NOTE If you want to do White Balance Calibration , please use after removing the touch overlay

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7-3. How to connect the OPS with KT-OPSA LGE provides KT-OPSA (OPS kit) as an accessory and it can be used with Intel OPS OPS means “Open Pluggable Specification” and it comply with Intel OPS specifications If you want to use the Intel OPS with our product, please refer to below guidance

A. Applied Models • 42/49/55LS75A

B. How to connect the OPS with KT-OPSA

1 Lay a clean cloth on the floor, put the monitor

on it with the screen facing downward, and then

remove the screws from the OPS hole cover on

the rear of the monitor with a screwdriver.

2 Lift the left side of the OPS hole cover.

Remove the cover.

3 Align the KT-OPSA along the four screw holes

on the rear of the set and attach it to the rear

of the set using the four screws provided.

4 Open the top cover of the KT-OPSA

and connect the cable provided to the

connector inside the set and the connector

on the KT-OPSA.

OPS Hole Cover

KT-OPSA

Connector on the KT-OPSA Connector inside the set

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5 6 Close the top cover of the KT-OPSA and

tighten it on the left and right with the two

screws provided.

Insert the OPS Player (sold separately)

into the bottom hole of the KT-OPSA

and finish the installation by tightening

the two screws provided on the bottom.

OPS Player

NOTE Optional accessories are available for some models. If necessary,

please purchase them separately. The image may be different according to the model.

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No Version Revised Date Revised Contents

0 V 1.0 2012.12.13 • Initial version

1 V 1.1 2012.12.17 • Update the video wall guide

2 V 1.2 2012.12.27

• 47TS30MF Portrait direction

: counterclockwise clockwise

• Add Direct Air Cooling Solution (47WX50MF)

3 V1.3 2013.01.25

• Add Screw pitch 0.7mm (6p)

• Add description (5p,7p,8p,11p)

• Modify a picture (17p)

4 V1.4 2013.03.29 • Add about heat distribution (Video Wall)

• Add about 84WS70

5 V1.5 2013.04.29

• Recommendation of operation Time(26TS30MF)

• Add for 84WS70’s stand

• No warranty for face up or down - installation

• For use indoor signage at outdoor

6 V1.6 2013.05.27

• The TV module applied model & Image sticking

• Guide for installing close to the window

• Guide for replace T-con board (84WS70)

• Guide for installing the signage to reduce gap

7 V1.7 2013.06.29

• Enclosure design guide to prevent dust

• White Balance Calibration Instruction

• Check the Baud Rate & RS-232C cable

• Update of the TV module applied model list

• Periodic cleaning ventilation area (Media Player)

8 V1.8 2013.07.26

• Clean the Media player to prevent shut down

• Keep the distance for embedded installation

• Firmware update by SuperSignElite-c

9 V1.9 2013.08.30 • Signage S/W version for calibration

• Guide for installing correctly to the bracket

Revision History

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No Version Revised Date Revised Contents

10 V 2.0 2013.09.30

• Add about 72WX70MF

• Update of SW version for calibration

• Guide for Digital Signage SW download method

11 V2.1 2013.11.01

• How to check Signage power off history

• Installation check guide and SuperSignElite

download

12 V2.2 2013.11.29

• Update of SW version for calibration

• Add about SVC Remote in “How to check

Signage power off history”

13 V2.3 2013.12.30

• How to measure fan noise when is installed

indoor(72WX70MF)

• Revision of SW version for calibration

• Removal about SVC Remote in “How to check

Signage power off history”

• Installation of product at oily environment

14 V2.4 2014.02.06

• Add the Installation Menu

• Attach the dust filter in the enclosure

• Signage S/W version box label mark

15 V2.5 2014.03.10 • Remove the “How to clean the fan of Media Player“

• Update of White Balance calibration instruction

16 V2.6 2014.04.01

• How to prevent the panel fall out

• Check the Input Label when Signage is set with

PC/Media Player

• Accessories : How to connect the stand

17 V2.7 2014.05.07

• Change of the SuperSign SW download method

• Monitor cleaning method

• Precaution in product disassembling

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No Version Revised Date Revised Contents

18 V2.8 2014.06.02

• Daisy Chain Monitor using the DP Cable

• Update of the White Balance Calibration

Instruction

• Remove the Contents 5-7 & 6-18

19 V 2.9 2014.07.02

• Be careful the cable damage when installing

enclosure

• Add the Note

20 V3.0 2014.08.11

• Add the SuperSign SW Version in B2B web site

• Accessories : How to clean Touch Overlay

* Language Inspection (English Spelling Error & Grammar)

21 V3.1 2014.10.23

• White Balance Calibration Instruction

- Update for FW version matching

- Manual adjustment method revision

- Trouble shooting revision

- Auto Set ID

• Guide for Screw Size (Mandatory)

• Check the Guide Spacer when installing wall mount

22 V3.2 2014.12 19

• Be careful not to fall off the wall metal material(83p)

• Check the USB device is bad or not(84p)

• Accessories: How to connect OPS with KT-OPSA(88-89p)

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