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Other Peoples’ Money: Trust Account Compliance Trust Account Reconciliation May 22, 2019

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Page 1: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Other Peoples’ Money: Trust Account Compliance

Trust Account Reconciliation

May 22, 2019

Page 2: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Agenda• Trust Account Overview• Top Compliance Challenges• Completing a Trust Bank

Reconciliation• Group Exercise• Q & A

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Page 3: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Trust Account Overview3

Page 4: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

2017 vs. 2018Flow of Funds in AB Trust Accounts

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Page 5: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

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Total Receipts by Firm Practice Area

$63,051,739,864.58

$41,564,912,653.01

$0.00

$10,000,000,000.00

$20,000,000,000.00

$30,000,000,000.00

$40,000,000,000.00

$50,000,000,000.00

$60,000,000,000.00

$70,000,000,000.00

Page 6: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

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Total Receipts by City

Page 7: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Interesting Bank Account Facts

• 3,383 Pooled Trust Accounts• 2,173 Separate Interest Bearing Accounts

(SIBA)• CIBC holds the most trust accounts at 52% • Oldest Pooled Trust Account - 71 years old,

opened in 1948 and held at RBC• Trust Account with the most receipts - $20B

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Page 8: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Top Five Compliance Challenges

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Page 9: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Top Findings

Field Audit Analysis

Bank reconciliation: reconciliation is not completed in a timely manner (within the next month) or completed with errors Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate receipt not properly maintained. Client ID & Verification: government issued ID and other steps to verify identity of the client (corporate search for corporate clients, contact information) not completed Trust and general records: receipts and/or withdrawals are not posted to the correct matter, posted with wrong descriptions, etc. Trust Shortages: withdrawal from client matter/ trust account without sufficient funds, bank charges and other non-trust related withdrawals from trust account that were unreported.

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89

64 62 60 58

80

57

70

50

73

0

10

20

30

40

50

60

70

80

90

100

Bank reconciliations Cash Receipts Client Identification andVerification

Trust and General Records Trust Shortages

% of Law firms

2018 2017

Page 10: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Trust Account Reconciliation

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Page 11: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Purpose of a Reconciliation• Very important record• Key internal control over the firm’s assets • Proof that there are sufficient funds in trust• Comparison of what should be in trust to what is in

trust• Firm can locate mistakes in the books or bank• Track problematic transactions e.g. long

outstanding transactions• Identify fraud or accounting errors

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Page 12: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What Accounts Should be Reconciled?

• Pooled Trust Account – Rule 119.36 (4)(d)• Separate Interest Bearing Account (SIBA)

Rule 119.20 (2) • General Account - Rule 119.40 • Credit Card Accounts

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Page 13: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Trust Account Reconciliation Rules

• Must be done monthly• The Trust bank balance and the Client Trust Listing

must be the same.• Must perform even if no activity or zero balance in

the account• Any shortages must be corrected immediately• RL should review, sign and date within 30 days

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Page 14: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

The Process:Three-way Reconciliation

1. Trust Bank Balance – Trust Assets2. Client Trust Listing – Trust Liabilities3. Trust Journal – receipts and disbursements

journal (Control Account)

**All 3 MUST BALANCE

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Page 15: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What Should be Included for Review & Retained?

1. The bank reconciliation report with supporting documents (such as uncleared cheques, uncleared deposits, detailed list of adjustments with description)

2. The Trust Bank Statement (Pooled and SIBA)3. The Trust Bank Journal4. The Client Trust Listing

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Page 16: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What Should be Included for Review & Retained?

5. Trust transfer journal – Include only transactions for the month being reconciled

6. Save a PDF copy of the bank reconciliation 7. RL must review, sign and date within 30 days

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Page 17: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Trust Bank Account1. List of “Uncleared Deposits.” Why are these

deposits in your books not showing at the bank? Pay special attention to:– Reoccurring outstanding deposits carried over

from month to month.– That the deposit book confirms any outstanding

deposits listed on the trust bank reconciliation were deposited the next banking day.

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Page 18: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Trust Bank Account2. List of “Uncleared Cheques.” If sufficient time

has passed, why do these cheques remain uncleared?– Less than 30 days. Were the transactions near

the statement closing date?– Greater than 31 days. Determine why

transactions have not cleared.• Contact parties, e.g. outstanding cheques• Confirm entries are correct, e.g. duplicate entries

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Page 19: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Trust Bank Account3. Stale-dated cheques - Cheques are stale-

dated six months after the issue date Consider putting a stop-payment and re-issuing the cheque(s) to your client(s).

4. Are there bank service charges or posting errors? If so, ensure that they are corrected.

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Page 20: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Trust Bank Account5. Adjustments should be clearly explained and

not simply carried over into the next month.6. Review all cancelled cheques attached to the

bank statement

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Page 21: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Client Trust Listing1. Identify Balances.2. Are there any closed matters with retainer

balances less than two years? If so, formulate a plan to issue refunds.

3. Are there any client files that have been inactive for more than two years? If so, consider returning funds to the client or remitting funds to the Law Society under the provisions of Rule 119.27.

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Page 22: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Client Trust Listing4. Are there any files with large balances in trust

for a long period of time? If so, consider whether it would be appropriate to open a Separate Interest Bearing Trust account. Note: Obtain written client authorization prior to opening a Separate Interest Bearing Trust account and the preferred investment vehicle.

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Page 23: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Client Trust Listing5. Are there any shortages or overdraft? Per Rule

119.24 the shortage should be reported if:

a) the law firm does not correct the deficiency within seven days of the time the shortage arose, or

b) the deficiency is an amount greater than $2500, regardless of when the deficiency is corrected.

c) If the cause of the shortage cannot be immediately identified, it is the RL’s obligation to replace the funds from the General Account as soon as possible.

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Page 24: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Client Trust Listing6. Is the “float” within the allowable limit of $500

per Rule 119.19? If not, issue a trust cheque payable to the general account for the excess amount over $500.

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Page 25: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Funds that Should Never be in a Trust Account

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• Personal funds• Earned income• Payroll• Excess float > $500• Transactions not related to legal services

Page 26: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

What to Look for in a Bank Reconciliation

Trust Bank Journal 1. Ensure the ending balance of the Trust Bank

Journal agrees with the Client Trust Listing and Adjusted Bank balances.

2. Adjustments should be clearly explained and not simply carried over into the next month.

Print to PDF and archive monthly reconciliation reports

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Page 27: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Trust Bank Reconciliation Exercise

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Page 28: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

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Do the balances, deposits and disbursements make sense?

Remember that good documentation doesn’t mean something happened, only that someone said it happened. So look for patterns of unusual transactions and trust your instinct. If you’re surprised, investigate!

Page 29: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

See Something, Say Something!

Theft by staff is not covered by Part B insurance so do your part in

monitoring your trust account!

Page 30: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

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Examples

Page 31: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

See Something, Say Something!• Report irregularities to Trust Safety, specifically if

you suspect:– someone is asking you to do something contrary to

the Rules or Code. – someone (regardless of rank or position) is

committing fraud.– serious accounting irregularities and breaches of

good accounting practices.– misappropriation of trust funds.– theft of money by any person from the law firm’s trust

accounts or general accounts.

Page 32: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

How to Report FraudPhone: 403-620-6011

Email: [email protected]

Mail: Confidential: Law Society of Alberta Attention: Manager, InvestigationsSuite 500919 11th Avenue SWCalgary, Alberta T2R 1P3

Page 33: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Continuing Professional Development

• Consider including this course as a CPD learning activity in your mandatory annual Continuing Professional Development Plan as required by the Law Society.

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Page 34: Money: Trust Account Compliance Reconciliation · Cash receipts: Law firm has collected cash in excess of $7,500 for purposes other than those listed in rule 119.38(5), or duplicate

Thank you!

Watch out for the next Trust Accounting 101 session!

Bernadette Charan Supervisor, Audit and [email protected](403) 229-4740

Pat RoyCompliance [email protected](587) 393-2176